Operations Director & Nominated Individual
1 day ago
Eastbourne
Operations Director & Nominated Individual We are recruiting for a strategic, values-led Operations Director to lead a supported accommodation service for young people, ensuring quality, safety and compliance. Position: Operations Director & Nominated Individual Location: Eastbourne Salary: £55,000–£60,000 pro rata Hours: 3 days per week, with flexibility across the week Closing Date: 14/11/2025 About the Role This senior leadership role offers the opportunity to shape and oversee a semi-independent supported accommodation service for unaccompanied asylum-seeking children (UASC). The Operations Director will act as the Nominated Individual, ensuring the service meets Ofsted’s Supported Accommodation Regulations and Standards 2023. Key responsibilities include: • Strategic oversight of service delivery, safeguarding, and regulatory compliance, • Line management of the Registered Service Manager and support team, • Preparing the service for Ofsted inspections and liaising with regulatory bodies, • Leading on safeguarding, policy implementation, and conflict resolution, • Monitoring quality assurance, data analysis, and beneficiary feedback, • Supporting recruitment, training, and retention strategies, • Financial oversight in partnership with the Finance Director, • Attending quarterly Trustee meetings and contributing to strategic planning, • Championing young people's voices and promoting independence and dignity, • Overseeing accurate reporting and documentation for regulatory bodies This is a hands-on leadership role requiring a balance of operational rigour, strategic thinking, and compassionate oversight. About You The ideal candidate will bring: • A Level 5 Diploma in Leadership for Health and Social Care (or equivalent), • Experience in Ofsted-regulated supported accommodation or children’s homes, • A strong understanding of safeguarding, risk management, and health & safety, • Knowledge of relevant legislation including Supported Accommodation Regulations 2023, GDPR, and Working Together to Safeguard Children, • Proven ability to lead teams, resolve complex issues, and drive service improvement, • Excellent communication skills and a commitment to equality and diversity, • Confidence in data analysis, reporting, and stakeholder engagement This role suits someone who thrives in a values-driven environment and is passionate about improving outcomes for vulnerable young people. About the Organisation This service provides ringfenced, semi-independent accommodation for looked-after young people. The organisation is committed to safeguarding, inclusion, and continuous improvement. It offers a warm, collaborative culture and a strong ethos of listening to beneficiaries and staff alike. The Operations Director will join a dedicated leadership team and play a pivotal role in shaping the future of the service. Other roles you may have experience of could include: Registered Manager, Head of Safeguarding, Children’s Home Manager, Service Director, Head of Operations, Strategic Lead – Social Care, Responsible Individual, DSL, Head of Residential Services, Supported Accommodation Lead.