Sunderland
You dont need to go to university to kickstart your career! Do you want to be learning whilst you are earning and keeping up to date with the latest technology By choosing Primary Goal as your training provider not only will you be learning whilst youre earning you will also be keeping up to date with the latest technology. At the same time CompTIA learning content is at the heart of our delivery and we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship. By using CompTIA practice learn and labs provided to you as part of your apprenticeship youll be able to prepare yourselves for the following exams: • CompTIA A (Exam 1 and 2), • CompTIA Cloud Essentials Are you passionate about technology and eager to start your career in IT We are recruiting on behalf of Tyne Coast Academy Trust where you will gain valuable experience as aLevel 3 Information Communications Technician following the Support Technician pathway. We pride ourselves on the support we provide our apprentices. You wont be left to figure things out on your own; we will support you throughout your apprenticeship journey working closely with your employer. JOB PURPOSE Provide first-line IT support to TCAT schools for all aspects of IT infrastructure including networking server hardware and software resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training. KEY RESULT AREAS 1. Provision of an IT helpdesk support service to schools., 2. Provide hardware support services to meet school requirements including installing upgrading maintaining and supporting IT hardware., 3. Support school and central team staff and pupils with the use of IT equipment and software., 4. Undertake IT equipment repairs., 5. Install computer software as required., 7. Complete any ad hoc project work as required. THE TRAINING YOU WILL BE PROVIDIED WITH: • Comprehensive introductory modules to technical concepts, • Level 3 Information Communications Technician apprenticeship standard, • Training for all pathways of your IT career (support technician network technician digital communications technician), • Specialising in a portfolio of evidence for the Support Technician pathway, • e-learning training materials, • Bi-weekly virtual classroom training on all options of the apprenticeships, • Access to virtual labs to develop technical competency, • Monthly work-based coach visits and competency checks, • 9 am 5 pm Support desk for technical support, • Personal Learning and Thinking Skills and Key Skills development Working Week: Full-time Monday to Friday. Salary: National Apprenticeship wage. Essential Qualifications: GCSE Grade 9 - 4/A - C in English and maths. Desired Qualifications: GCSE or Level 2 qualification in an IT-related subject. Expected Duration: 15 months and 4 Months End Point Assessment. Where a Primary Goal apprenticeship can take you: This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases onto our Level 4 Network Engineer apprenticeship programme. PLEASE NOTE We will require a copy of your CV. When completing your CV please consider the job description and the role you are applying for. Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject. Hold international equivalents of the above qualifications. You must be able to provide an official document stating how your international qualifications compare to the UK qualifications at the time of your application. For more information please visit the UK ENIC website Disability Confident:Primary Goal is committed to being a Disability Confident Training Provider and as such will make reasonable adjustments required for the interview. Please discuss any requirements that you may have with the Recruitment Team. Please note that all apprenticeship offers are subject to eligibility checks conducted by Primary Goal. While the organisation is undertaking recruitment successful candidates must meet the required apprenticeship funding and programme eligibility criteria before training can commence. Due to the high volume of applications received we cannot always reply to all individuals who have applied for the role. If you have not heard from Primary Goal within four weeks of the closing date please presume that your application has been unsuccessful. Key Skills Anti Money Laundering,Healthcare Attorney,Desktop Support,Data Entry Operation,Home Care,Adobe Photoshop Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 7 - 7