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About Us Peratera is a UK-based fintech company, founded in 2022 and authorised by the FCA as an Electronic Money Institution. We are building a modern, all-in-one payment platform that enables businesses to manage global payments and financial operations seamlessly. Our solution allows companies to open multi-currency accounts, send and receive payments worldwide, and manage cross-border transactions from a single platform. Our mission is to simplify global finance and remove friction from international business operations. Your Mission As a Senior Java Engineer, you will be a core contributor to our distributed financial platform - going beyond coding to actively shape architecture, drive engineering excellence, and help build systems that are scalable, observable, and regulation-ready. You will join at a stage where the platform is evolving fast and the right engineers will grow with it - toward Tech Lead or Staff Engineer roles. Your Tech Environment You will work in a modern, cloud-native stack with clear ownership and no legacy surprises: • Backend: Java 17+, Spring Boot (Core, Security, Data, Cloud), REST APIs, event-driven services, Camunda, • Infrastructure: AWS (EKS, RDS, CloudWatch), Docker, Kubernetes, GitLab CI/CD, • Data & Messaging: PostgreSQL, AMQP / Kafka-style message brokers, event-driven architecture, • Observability: OpenSearch / ELK, Prometheus / Micrometer, OpenTelemetry (in progress), • Integrations: Open Banking providers, banking partners, external payment systems What You’ll Do • Design and develop high-load, distributed backend services for financial operations, • Work on core payment flows, callbacks, reconciliation, and transaction lifecycle management, • Participate in architecture discussions and contribute to system design decisions, • Implement observability across services - logging, metrics, and distributed tracing, • Improve system reliability, fault tolerance, and overall platform resilience, • Drive code quality, testing strategy, and engineering best practices across the team, • Collaborate closely with Product, DevOps, and Architecture teams, • Contribute to the platform's evolution toward AI-assisted and data-driven capabilities What We’re Looking For • 6+ years of strong, production Java experience, • Deep expertise in the Spring Boot ecosystem, • Solid understanding of distributed systems and microservices architecture, • Experience building high-load or financial systems - payments, banking, or fintech, • Strong REST API design skills and hands-on experience with messaging systems, • Solid SQL skills; PostgreSQL experience preferred, • Familiarity with cloud environments, CI/CD pipelines, and observability tooling, • Clean Code mindset - SOLID principles, maintainability, and genuine ownership, • Comfortable working asynchronously in a distributed, international team Nice to Have • Exposure to Open Banking or regulated payments environments, • Experience with Camunda or other workflow orchestration engines, • Understanding of PCI DSS compliance requirements, • Experience with event-driven or event-sourcing architectures, • Interest or hands-on experience with AI/ML applied to backend systems What You’ll Get • Competitive, market-aligned compensation - discussed openly at first interview, • Direct impact on architecture and strategic platform decisions from day one, • A real fintech platform running at production scale - not a demo environment, • Exposure to modern cloud-native, AI-assisted, and Open Banking systems, • Fully remote setup with flexible hours and an international, highly skilled team Sounds like a match? Send us your CV - we’re excited to get to know you.

Shift Engineer Pay: £36,000 - £42,250 per year Contract: Banking Location: Glasgow, G52 4TG Hours of work: 41 Contract Type: Permanent We are seeking a Shift Engineer to deliver planned preventative maintenance (PPMs) and reactive works across two data centre locations, acting as the on-site engineer responsible for day-to-day site operations. The role requires a proactive individual who can maintain high standards across critical building services while ensuring a safe, well-presented and fully operational corporate environment. Job Description We are looking for someone experienced in high-level corporate environments who can confidently manage daily site activity, coordinate subcontractors, and support client meetings and events. The Shift Engineer will play a key role in ensuring compliance, operational continuity and effective communication with on-site teams. Working Pattern: 28-day rota comprising 14 shifts (7 day shifts and 7 night shifts) • Week 1: 4 night shifts, • Week 2: 6 day shifts, • Week 3: 1 day shift and 3 night shifts, • Week 4: Off Note: Shift rota issued 6 weeks in advance. Key Responsibilities • Deliver PPM and reactive maintenance activities across two data centre sites, acting as the sole on-site engineer when required., • Carry out daily site walkrounds, identifying defects and ensuring all areas are safe, tidy and fully operational., • Escort and coordinate subcontractors, ensuring compliance with site procedures, risk assessments and method statements., • Ensure meeting rooms are correctly set up, including furniture alignment, A/V functionality and air conditioning before and after use., • Monitor and maintain HVAC systems, checking control panels for faults and liaising with landlord site engineers where required., • Carry out general building fabric checks, including doors, escape routes, glazing, windows, blinds, office furniture and fixtures., • Inspect plumbing systems, toilets and drainage, recording water temperatures and resolving minor blockages or defects., • Communicate PPM progress and reactive issues with ISS engineers, FOH teams and attend weekly coordination meetings. Professional and Personal Competencies/Qualifications • Experience working in high-level corporate environments delivering general building services., • Proven experience operating as an engineer on site, managing priorities and responding to reactive issues., • Strong experience working under strict Health & Safety procedures, including risk assessments and method statements., • Hands-on experience carrying out PPMs and reactive maintenance across building services., • Experience monitoring and supporting HVAC systems, identifying faults and liaising with landlord or specialist engineers., • Practical experience undertaking electrical tasks and fault finding within a commercial environment., • Basic HVAC systems knowledge, including fault checking and operational monitoring. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Accounts Assistant Queenslie, 4.30 finish Monday to Friday Salary up to £32k Interviews will be held ASAP at our clients HQ. Free Parking An excellent opportunity has arisen within a leading global international business based in Queenslie, to recruit a permanent Accounts Assistant. This company have experienced a significant period of growth over the last 12 months making it an exciting time to join the business. Full training will be provided. Duties of the role include but are not limited to: • Process purchase orders, invoices, and payments, ensuring accuracy and compliance, • Maintain financial records and update accounting systems, • Support budget monitoring by tracking spend spend and flagging variances, • Handle cash, banking, and reconciliation of income, • Mix of Purchase Ledger and Sales Ledger, • Provide general administrative support to the finance team and respond to staff/supplier queries Interviews will be held ASAP at our clients HQ.

Pega Lead System Architect (LSA) – Collections Transformation Location: Glasgow, UK (Hybrid – 3 days onsite) Contract: 6 months Rate: £595 per day (Inside IR35) Sector: Financial Services We are seeking an experienced Pega Lead System Architect to join a major enterprise collections transformation programme within a leading financial services environment. This is a senior architecture role, responsible for defining and governing end-to-end Pega solution architecture across complex collections journeys. You will play a key role in shaping the target architecture for collections (early, mid, late, and legal stages), ensuring best practice use of Pega frameworks and alignment with regulatory and enterprise standards. The role requires strong leadership across technical teams and close engagement with senior stakeholders, including enterprise architects and programme leadership. Key Responsibilities: Define and own end-to-end Pega architecture for collections transformation Lead design of Pega application structure, class hierarchy, and framework layering Govern use of Pega Collections and Customer Service case types Define integration strategy with banking systems, payment platforms, CRM, and third parties Architect use of Customer Decision Hub for Next Best Action and payment strategies Ensure compliance with regulatory, audit, and governance requirements * Define non-functi...

Does the idea of working for a global brand, shaping banking operations across international teams, sound right for you? Were looking for An experienced Accountant with previous leadership experience to oversee daily operations, support strategic delivery, and play a key role in process improvement, training, and system enhancements as Banking Manager. Youll need • Proven experience in Banking or Treasury Accounting, • Strong project management capability, • Experience managing workloads, deadlines, and team delivery, • Knowledge of controls and SOX compliance, • Ability to manage stakeholder relationships effectively, • Experience leading or supporting audits and reconciliations You are Youre highly organised, detail-focused, and thrive in a fast-paced environment. You can juggle multiple priorities, drive performance, and motivate teams to deliver excellent results. You bring a continuous improvement mindset and are passionate about delivering efficient, high-quality, customer-focused outcomes. The good stuff • Opportunity to lead international teams and high-impact projects, • Exposure to senior stakeholders and strategic decision-making, • Career progression within a global organisation, • Involvem...

Position: Pega Lead System Architect (LSA)- Collections Transformation Location: Glasgow, UK (Hybrid- 3 days a week from office) 6 months contract position The Role This role Pega collection - Lead system architect is a key role who will be playing a critical architect role for strategic Pega collections transformation programme which is under the close watch of the CIO. Your responsibilities: Own and define the overall Pega solution architecture for the Collections program, covering early, mid, late, and legal collections journeys. Lead the design of Pega application structure, including framework and implementation layering, class hierarchy, and reuse strategy. Architect and govern the use of Pega Collections and Customer Service case types, ensuring correct extension of out-of-the-box capabilities. Define the approach for integrating Pega Customer Decision Hub to enable Next-Best-Action and Next-Best-Payment strategies. Ensure collections decisioning, workflows, and customer treatments meet regulatory, audit, and compliance requirements across geographies. Provide architectural oversight for integrations with core banking systems, payment gateways, CRM systems, and external agencies. Define non-functional architecture covering performance, scalability, availability, resilience, and security. Establish DevOps, branching, deployment, and release management standards for large multi-...

Assistant Branch Manager ?? Manchester (Fully Office-Based) ?? £38,000 per annum We are currently recruiting for an experienced Assistant Branch Manager to join a well-established banking organisation in Manchester. This is a key role within the branch, responsible for overseeing daily operations, supporting team performance, and ensuring high standards of customer service, compliance, and operation... JBRN1_UKTJ

Compliance Monitoring Manager - Banking.

Grant Thornton’s Financial Services Tax team provides tax advisory, transactions and compliance services to clients in the Financial Services market across Wealth and Asset Management, Banking and Capital Market and Insurance sectors. Our Wealth and Asset Management team is one of the fastest grow

BARCLAYS is seeking an International Relationship Manager for its Private Bank and Wealth Management team in Glasgow. This is an opportunity to foster profitable client relationships while ensuring compliance with banking standards.

You'll modify technical analysis of compliance rules and work closely with stakeholders to ensure regulatory alignment, making this role critical for maintaining effective controls against regulatory requirements. Capgemini is seeking a Technical Business Analyst in Glasgow to support the analysis o

Grant Thornton’s Financial Services Tax team provides tax advisory, transactions and compliance services to clients in the Financial Services market across Wealth and Asset Management, Banking and Capital Market and Insurance sectors. Our Wealth and Asset Management team is one of the fastest grow

Risk Assessment Senior Associate Location: Glasgow Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new opportunity? Barclays are looking for Risk Assessment Senior Associate’s and take a leading role in investigating high-risk clients and complex cases. You will analyse intelligence to determine what triggered a review, identify potential non-compliance, fraud, or misconduct, and recommend actions that protect both the bank and its clients. Your role will include responsibilities such as reviewing court orders, advising on transaction monitoring, and escalating key issues to senior teams. This is a dynamic opportunity for a detail-oriented professional who is passionate about upholding the highest standards of ethics, accountability, and financial integrity. This role will be on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Key Skills Strong analytical skills Knowledge or background on Financial Crime. A formal qualification or certification in Anti-Money Laundering (AML) - such as an ICA (International Compliance Association) Diploma or Certificate in AML or similar would be beneficial but is not required Understanding and knowledge of high-risk industry sectors and money laundering threats posed by Business Banking clients. Experience of working and supporting on high quality due diligence reviews Ability to investigate About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Assistant Accountant – Fixed Term (9 Months) Location: Glasgow Salary: £32k (DOE) Contract: Fixed Term – 9 Months Working Pattern: Hybrid (2/3 days per week in office) Benefits: Free Parking | Great Working Environment | Flexible Hybrid Working We are delighted to be partnering with a leading public sector organisation based in Glasgow who are seeking an Assistant Accountant to join their finance team on a 9-month fixed term contract. This is an excellent opportunity to join a supportive organisation offering a fantastic working culture, strong team environment, and excellent employee benefits. Ideally, you will be immediately available or on a short notice period. Key Responsibilities: Maintain accurate financial records and support the integrity of the organisation’s financial systems. Assist in the preparation of management accounts and financial reports. Manage and maintain the fixed asset register. Support payroll processes and ensure accuracy and compliance with relevant policies. Processing transactions through the group’s financial ledgers. Completing and processing travel claims. Responsible for all Cash Book processing and daily to monthly bank reconciliations. Responsible for day-to-day credit control, monitoring overdue sales ledger invoices, sending out monthly customer statements, processing sales ledger journals and chasing overdue accounts. Responsible for banking and allocating all Head Office receipts. Responsible for processing of all purchase ledger invoices, including ensuring budget holders adhere to the purchase order procedures and reconciling suppliers’ statements. Coordination and creation of weekly creditors payment runs for processing and review by the Financial Controller. Providing administrative support to the Financial Controller, Assistant Accountants and assisting the Finance team with other work/projects as appropriate/required. Essential Experience & Skills: Proven experience within an accounting or finance environment, with sound record-keeping skills. Strong understanding of accounting processes Knowledge of payroll systems and procedures. Proficiency in Microsoft Excel and general Microsoft Office applications.Pertemps acts as both an employment business and an employment agency. To find out more about this role please apply on the link

Customer Service Advisor- Fraud Department Glasgow (City Park) Full-Time | Permanent | £26,000 - £28,500 June Start dates! Looking to take the next step in your banking career? We're hiring Fraud Specialists to join a fast-paced and highly supportive fraud team based in Glasgow City Park. As a Fraud Specialist, you'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an advisor with a background in banking who enjoys problem solving, helping customers, and making a real difference every day. It is also a great new opporutnity for someone who has worked in a regulated/ financial services environment. What You'll Be Doing As a Fraud Specialist, you will: Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possibleWhat We're Looking For To succeed as a Fraud Specialist, you should have: Minimum 12 months experience within a UK banking or Financial Services/Regulated environment. Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindSalary & Benefits £26,000 - £28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmesWorking Hours 40 hours per week (full-time permanent) Training: 2 weeks on-site in Glasgow, Monday-Friday 09:00 - 18:00 Operational hours after training: On-site: 10:00 - 19:00 After 3 months: opportunity for hybrid or home working, with shifts between 10:00 - 23:00 Monday-Sunday Please note: No holidays within the first 6-8 weeks during training and onboarding.Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Risk Assessment Senior Associate Location: Glasgow Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new opportunity? Barclays are looking for Risk Assessment Senior Associate’s and take a leading role in investigating high-risk clients and complex cases. You will analyse intelligence to determine what triggered a review, identify potential non-compliance, fraud, or misconduct, and recommend actions that protect both the bank and its clients. Your role will include responsibilities such as reviewing court orders, advising on transaction monitoring, and escalating key issues to senior teams. This is a dynamic opportunity for a detail-oriented professional who is passionate about upholding the highest standards of ethics, accountability, and financial integrity. This role will be on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Key Skills Strong analytical skills Knowledge or background on Financial Crime. A formal qualification or certification in Anti-Money Laundering (AML) - such as an ICA (International Compliance Association) Diploma or Certificate in AML or similar would be beneficial but is not required Understanding and knowledge of high-risk industry sectors and money laundering threats posed by Business Banking clients. Experience of working and supporting on high quality due diligence reviews Ability to investigate About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Risk Assessment Senior Associate Location: Glasgow Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new opportunity? Barclays are looking for Risk Assessment Senior Associate’s and take a leading role in investigating high-risk clients and complex cases. You will analyse intelligence to determine what triggered a review, identify potential non-compliance, fraud, or misconduct, and recommend actions that protect both the bank and its clients. Your role will include responsibilities such as reviewing court orders, advising on transaction monitoring, and escalating key issues to senior teams. This is a dynamic opportunity for a detail-oriented professional who is passionate about upholding the highest standards of ethics, accountability, and financial integrity. This role will be on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Key Skills Strong analytical skills Knowledge or background on Financial Crime. A formal qualification or certification in Anti-Money Laundering (AML) - such as an ICA (International Compliance Association) Diploma or Certificate in AML or similar would be beneficial but is not required Understanding and knowledge of high-risk industry sectors and money laundering threats posed by Business Banking clients. Experience of working and supporting on high quality due diligence reviews Ability to investigate About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Complaints Handler - Remote Banking & Financial Services Salary £30,000 Work from home from day one! Contract: Permanent, Full Time (40hrs), between the hours of 8am - 8pm, Monday to Saturday (must be fully flex) Start Dates: Various from 1st of June onwards My client delivers an outstanding customer experience, at every single opportunity, as a result of their commitment, passion and dedication to excellence. Due to their success they have exciting opportunities in their Banking and Financial Services sector - You must be able to evidence a minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Background Checking: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks About the role: We are looking for a highly motivated individuals who deliver on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. Client values will be displayed at all times. What you'll be doing: Work within current standard compliance processes, systems, and procedures, and report simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Who we're looking for: Minimum 12 months experience of complaint handling in a financial services regulated environment in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communication Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values my client is looking for: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Risk Assessment Senior Associate Location: Glasgow Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new opportunity? Barclays are looking for Risk Assessment Senior Associate’s and take a leading role in investigating high-risk clients and complex cases. You will analyse intelligence to determine what triggered a review, identify potential non-compliance, fraud, or misconduct, and recommend actions that protect both the bank and its clients. Your role will include responsibilities such as reviewing court orders, advising on transaction monitoring, and escalating key issues to senior teams. This is a dynamic opportunity for a detail-oriented professional who is passionate about upholding the highest standards of ethics, accountability, and financial integrity. This role will be on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Key Skills Strong analytical skills Knowledge or background on Financial Crime. A formal qualification or certification in Anti-Money Laundering (AML) - such as an ICA (International Compliance Association) Diploma or Certificate in AML or similar would be beneficial but is not required Understanding and knowledge of high-risk industry sectors and money laundering threats posed by Business Banking clients. Experience of working and supporting on high quality due diligence reviews Ability to investigate About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Risk Assessment Senior Associate Location: Glasgow Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new opportunity? Barclays are looking for Risk Assessment Senior Associate’s and take a leading role in investigating high-risk clients and complex cases. You will analyse intelligence to determine what triggered a review, identify potential non-compliance, fraud, or misconduct, and recommend actions that protect both the bank and its clients. Your role will include responsibilities such as reviewing court orders, advising on transaction monitoring, and escalating key issues to senior teams. This is a dynamic opportunity for a detail-oriented professional who is passionate about upholding the highest standards of ethics, accountability, and financial integrity. This role will be on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Key Skills Strong analytical skills Knowledge or background on Financial Crime. A formal qualification or certification in Anti-Money Laundering (AML) - such as an ICA (International Compliance Association) Diploma or Certificate in AML or similar would be beneficial but is not required Understanding and knowledge of high-risk industry sectors and money laundering threats posed by Business Banking clients. Experience of working and supporting on high quality due diligence reviews Ability to investigate About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Risk Assessment Senior Associate Location: Glasgow Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new opportunity? Barclays are looking for Risk Assessment Senior Associate’s and take a leading role in investigating high-risk clients and complex cases. You will analyse intelligence to determine what triggered a review, identify potential non-compliance, fraud, or misconduct, and recommend actions that protect both the bank and its clients. Your role will include responsibilities such as reviewing court orders, advising on transaction monitoring, and escalating key issues to senior teams. This is a dynamic opportunity for a detail-oriented professional who is passionate about upholding the highest standards of ethics, accountability, and financial integrity. This role will be on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Key Skills Strong analytical skills Knowledge or background on Financial Crime. A formal qualification or certification in Anti-Money Laundering (AML) - such as an ICA (International Compliance Association) Diploma or Certificate in AML or similar would be beneficial but is not required Understanding and knowledge of high-risk industry sectors and money laundering threats posed by Business Banking clients. Experience of working and supporting on high quality due diligence reviews Ability to investigate About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Job Title: Investigation Specialist Location: Glasgow or Northampton (Hybrid: 2 days per week in the office) Contract: 6 months Overall purpose of the role: As a Investigation Specialist, you will lead on intelligence reviews, sign off investigations, and manage relationships across our highest-risk client portfolio. This role spans sensitive, high-risk sectors and requires you to investigate potential non-compliance, fraud, misconduct, and unethical behaviour. Ultimately, you will make key, evidence-based decisions that protect the bank’s reputation, support financial integrity, and ensure full regulatory and compliance adherence. Key Responsibilities: Undertake investigations and make definitive risk decisions on complex Financial Crime cases. Actively review evidence and conduct clear risk assessments of customers, acting as the decision-maker with personal authority to conclude cases. Manage, steer, and guide a team of investigators across multiple sites, stepping back from hands-on processing to provide leadership. Gather data, analyze intelligence, and manage relationships across a high-risk business banking client portfolio. Present confident, well-reasoned risk decisions and findings clearly to senior stakeholders. Key Skills: Essential: Former experience as an AML, KYC, due diligence, or risk assessment manager. Essential: Considerable understanding of AML laws, regulations, and compliance frameworks (e.g., Wolfsberg, JMLSG, AML4/5/6, FATF). Essential: Excellent knowledge of high-risk industry sectors and money laundering threats posed by Business Banking clients (such as Gaming/Gambling, Payment Service Providers, Defence, and Charities). Essential: Proven experience of actively making Risk Decisions/assessments of customers, rather than just generic "tick-box" KYC document gathering. Desirable: Formal qualifications or certifications in Anti-Money Laundering (AML), such as an ICA Diploma, Certificate in AML, or CAMS. Desirable: Specific Subject Matter Expert (SME) knowledge built up in particular sectors or entities. Desirable: Experience managing high-quality due diligence reviews About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Your new company Hays are recruiting for a leading manufacturing organisation, recognised for its commitment to quality, innovation, and operational excellence. Due to continued growth, an exciting opportunity has arisen for a Finance Assistant to take ownership of the Accounts Receivable function and contribute to a high‑performing team. This role offers flexible working arrangements to suit the right candidate. The role is available on a full‑time or part‑time basis. Standard hours are Monday to Friday, 9am-5pm, but reduced hours can be accommodated. Once training is complete, hybrid working will also be offered, supporting a healthy work-life balance. Your new role As the Accounts Receivable Assistant, you will play a pivotal role in managing the company's incoming payments and ensuring the accurate and timely processing of customer invoices. You will be the first point of contact for customer payment queries and will work closely with commercial teams to maintain strong credit control. You will also support wider finance processes, including Accounts Payable and Treasury, offering valuable flexibility within the finance function. Key Responsibilities Include: Daily release of despatch notes and issuing customer invoices Daily bank reconciliations Manual processing of credit requests Producing and issuing monthly customer statements Setting up new customer accounts and obtaining relevant credit risk information Monitoring and managing customer payments; chasing overdue invoices and escalating issues appropriately Running and presenting monthly credit control meetings with commercial teams Monthly reconciliation of the Sales Ledger Handling customer enquiries via email and telephone Supporting treasury activities and maintaining a working knowledge of banking/payment systems Assisting with month‑end and year‑end AR processes, including revenue recognition and reporting Providing ad‑hoc support to the Finance Manager and Financial Controller as requiredWhat you'll need to succeed Essential: Proven experience in Accounts Receivable or a similar finance role Background within a manufacturing environment Strong understanding of accounting principles and financial compliance Competent user of MS Excel and ERP systems Excellent communication and interpersonal skills Highly organised with exceptional attention to detail Proactive, takes ownership, and delivers tasks to completion Positive, flexible, and thrives in a changing environmentWhat you'll get in return You will join a supportive, collaborative finance team within a business that values continuous improvement. This role offers a fantastic opportunity to deepen your accounts receivable expertise, expand your finance skill set, and progress within a growing organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Branch Operations Administrator | East Kilbride Join a fast-paced, supportive team driving efficient branch operations We are currently recruiting a Branch Operations Administrator to join our client in East Kilbride. This is a fantastic opportunity to work in a dynamic environment where organisation, teamwork, and customer service are key to success. Key Details Location: East Kilbride Salary: Up to £26,000 per annum Role: Branch Operations Administrator Reporting to: Branch Manager Type: Mon - Fri Full-time, permanent About the Role As a Branch Operations Administrator, you will provide essential administrative and operational support to ensure the smooth day-to-day running of the branch. You'll work closely with the Branch Manager and wider teams, playing a key role in supporting scheduling, stock control, reporting, and customer communication. Key Responsibilities Operational & Administrative Support Assist the Branch Manager with daily operations and compliance Support stock control including ordering, deliveries, and reconciliation Maintain records, logs, and filing systems Assist with reports, KPIs, and general administration Manage banking, petty cash, and payment processing Planning & Scheduling Support scheduling of fitters and maintain accurate job records Communicate effectively with customers and technicians Update availability for booking teams Customer Experience Handle customer enquiries professionally Support aftercare processes and resolve issues Maintain high customer satisfaction standards Facilities, Health & Safety Assist with H&S compliance and record keeping Coordinate maintenance, cleaning, and general branch upkeep Ensure a safe and tidy working environment Compliance & Improvements Maintain GDPR compliance and confidentiality Ensure processes meet company standards Suggest improvements to increase efficiency What We're Looking For Essential: Highly organised with strong attention to detail Excellent communication skills Proactive, reliable, and able to multitask Customer-focused with a professional approach Competent with Microsoft Office and CRM systems Ability to work in a fast-paced team environment Desirable: Experience in administration, retail, or operations Knowledge of scheduling systems or booking processes Basic understanding of H&S and GDPR What's on Offer Stable, full-time position Opportunity to develop within a growing business Supportive and team-focused working environment Hands-on role with varied responsibilities Apply Now If you're an organised and proactive individual looking to build a career in operations and administration, we'd love to hear from you

The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks, we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we’re looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you’ll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you’ll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (email address removed) (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More… Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who’s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More… Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world’s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we’re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don’t just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you’ll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who’s passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: May need to be able to travel What’s on Offer: Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to (email address removed) who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

McLennan Architecture and Interiors Morris & Spottiswood Ltd is a leading provider of fitout, housing, maintenance and M&E services to the retail, banking, commercial, education, housing and healthcare sectors across Scotland and North West /West of England. Our offices are based in Glasgow, Edinburgh, Warrington and Leeds. Morris and Spottiswood’s in house design team, McLennan Architecture and Interiors, are looking for a Design Assistant to join their growing team of architectural and interior designers in the delivery of design activities across our National Frameworks, Finance Sector and other architectural/design projects. The successful candidate will be engaged in all design stages within the company’s scope of service, working closely with the Design Directors and other design team staff. They will support the team with the design and delivery of new and renovated spaces within a variety of sectors, including financial, public sector, office and workspace sectors. They will be expected to provide the design team with assistance in all project phases, from initial concept design and through the detailed development stage, statutory applications and assisting the delivery teams during the site delivery phase. They will also be expected to contribute to our overall design excellence in the fields of sustainability and health and safety, ensuring that design risks are mitigated during the design process. Required -Graduate qualification in Interior Architecture or Architecture (Part 1 or Part 2). -Ability to commute to the Warrington / Glasgow Office dependant on your location -Working knowledge of UK Planning and Building Regulations. -Proficiency in AutoCAD, Revit, SketchUp and Enscape (preferred) Personal Attributes. You should have excellent graphic, written and verbal communications skills as you will be required to express your design and specifications graphically, in writing and verbally within the internal design team and to the wider project team and consultants. In addition, you should be able to demonstrate a good track record of working with clients to meet their expectations as well as to deliver for the business. Strategic/Operational • Support the Design Director and design team in delivering projects across all RIBA stages, including on-site delivery., • Contribute to concept and developed design for new-build and interior projects, including architectural details, temporary works, and space planning., • Undertake research, precedent studies, and feasibility support, maintaining awareness of current design and architecture trends., • Translate client briefs into clear design proposals, producing idea boards/presentations and aligning outputs with relevant Design Guides., • Produce sketches, drawings, and plans using Revit/AutoCAD and create visualisations as required (e.g., Enscape)., • Coordinate with internal teams and external consultants/contractors, supporting programmes, compliance (planning/building regs/H&S), and site observations to ensure delivery matches the design and specification. Financial • Demonstrate commercial awareness by delivering tasks efficiently, accurately, and in line with project budgets., • Maintain quality standards and reduce rework through careful coordination and checking. People • Learn from senior colleagues and the wider design/delivery team to build capability and confidence., • Communicate clearly and demonstrate professional behaviours, contributing to a positive team environment., • Support client liaison to understand requirements, deliver added value, and strengthen relationships through great service. General • Keep departmental documentation accurate and up to date., • Take on other duties as required, using a flexible and proactive approach to support service delivery., • Commit to continuous learning and improvement, demonstrating enthusiasm, integrity, and openness to feedback. Other information Our standard business hours are 8-5 Monday-Thursday and 8-4 on a Friday (1hr lunch break each day). We have adopted a hybrid working model so you will have flexibility to work in the office (based in Warrington or from home, or a mixture of both. The role will involve working / visiting live site environments to review design delivery and to ensure the site delivery meets the proposed specifications. What you’ll need • Maintain accurate, up-to-date departmental documentation and support wider business needs as required., • Take a flexible, proactive approach to support the effective delivery of services., • Commit to learning and continuous improvement, demonstrating enthusiasm, integrity, and openness to feedback. Renumeration • Competitive Salary (DOE) + Car Allowance, • Healthcare benefits, • 5% Employers Pension Contribution, • 33 days annual holiday (including public holidays), • An extra half a day paid holiday on your birthday Valuing People at McLennan Architecture and Interiors McLennan Architecture and Interiors is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. One of our core values is to ‘Value People’. We are passionate about investing in people and genuinely take care about what we do and how we do it. This ensures that the working environment, staff, suppliers, and the communities we serve always remain at the front-of-mind. Put simply, a diverse and inclusive workforce opens our business up to a much wider talent pool and greater innovation and creativity through teams with different experiences, backgrounds, and education. This is an excellent opportunity to join a successful team

Role: Head of Finance Location: Glasgow Salary: £80,000+ DOE An outstanding opportunity for a commercially driven senior finance leader to step into a high-impact leadership role within an ambitious, scaling international business. Reporting directly to the CEO, this appointment sits at the heart of the organisation’s next phase of growth, transformation and operational evolution. The business is investing heavily across leadership, systems, infrastructure and commercial capability, creating a genuine opportunity for an influential finance professional to shape performance, challenge thinking, and help drive strategic direction. The successful individual will operate as a true commercial partner to the CEO and senior leadership team, bringing financial rigour, operational challenge and strategic insight to a fast-moving, entrepreneurial environment. The remit offers significant visibility, broad commercial exposure and the opportunity to influence decision-making at the highest level. Key Responsibilities: Partner with the CEO and leadership team to drive strategic growth, investment decisions and overall business performance. Drive robust financial challenge across risks, opportunities and business performance delivery, acting as a key commercial advisor to the executive team. Leadership of the full financial cycle, including budgeting, quarterly reforecasting, monthly management accounts and executive performance reporting. Weekly cashflow ownership, forecasting and control, ensuring liquidity, resilience and financial stability across the group. Accountability for weekly finance cadence including payment approvals, operational dashboards and resource planning oversight. Lead pricing strategy, commercial modelling, bid support, contract negotiation and investment appraisal activity. Maintain the integrity of the balance sheet, financial controls and governance across all entities. Ownership of statutory reporting, audit processes, VAT submissions and wider regulatory compliance obligations. Oversee CAPEX governance and financial evaluation of investment and growth initiatives. Drive finance transformation, including ERP modernisation, systems development, process improvement and MI/BI enhancement. Lead and develop a high-performing international finance function with a strong focus on accountability, capability and commercial ownership. Manage key external stakeholder relationships, including auditors, banking partners, insurers and professional advisors. What We’re Looking For Qualified accountant (ACA, ACCA, ICAS or equivalent) with proven senior finance leadership experience. Strong track record driving profitability, commercial performance and cash flow within fast-paced, evolving businesses. Commercially astute with experience influencing strategic decision-making at a senior level. Strong capability across forecasting, planning, financial modelling and performance analysis. Experience leading and developing high-performing teams within complex environments. Credible, hands-on and pragmatic leadership style with the confidence to challenge constructively and drive impact. This opportunity will appeal to ambitious senior finance professionals seeking broader influence, meaningful commercial exposure and the chance to help shape the future direction of a growing international business. For a confidential discussion about this opportunity, please contact Ashlene McFadden at (url removed) or send your CV via the 'Apply Now' option to be considered

Customer Service Agent - Glasgow (City Park) Full-Time | Permanent | £26,000 - £28,500 Ready to step into a role where you genuinely make a difference every single day? We're looking for Customer Service Agent to join a dynamic, fast-growing team based in Glasgow City Park. This is more than just a job - it's your opportunity to protect customers, outsmart fraudsters, and build a rewarding career in financial services. As a Customer Service Agent, you'll be on the frontline helping customers when they need it most. Whether it's stopping suspicious transactions, supporting vulnerable individuals, or providing reassurance during stressful situations, your role will have real impact. If you enjoy problem-solving, speaking to people, and working in a supportive, high-energy environment - this could be the perfect next step for you. What You'll Be Doing As a Customer Service Agent, you will: Be the first point of contact for customers reporting fraud or suspicious activity Investigate unusual transactions and take action to prevent financial loss Support and guide customers through potentially stressful situations with empathy and professionalism Make confident decisions on payments based on fraud risk assessments Educate customers on how to stay safe and avoid scams Handle sensitive conversations, including supporting vulnerable customers Ensure all actions meet strict regulatory and compliance standards Take full ownership of queries, aiming for first-call resolution every time What We're Looking For We're looking for someone who is motivated, customer-focused, and ready to make an impact: At least 18 months' experience in a UK banking or financial services environment Strong communication skills with a natural ability to build rapport Confident understanding of banking processes and terminology A sharp eye for detail and strong problem-solving ability Comfortable handling sensitive or challenging conversations Ability to thrive in a fast-paced, high-volume environment A proactive mindset with strong decision-making skills Salary & Benefits £26,000 - £28,500 (depending on experience) Overtime opportunities to boost your earnings 28 days holiday (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support (including GP access, financial advice & mental health resources) Cycle to Work scheme Access to exclusive discounts and reward programmes Working Hours 40 hours per week (full-time, permanent) Training: 2 weeks on-site in Glasgow Monday - Friday, 09:00 - 18:00 After Training: On-site shifts: 10:00 - 19:00 After 3 months: opportunity to move to hybrid or home working Shift patterns between 10:00 - 23:00, Monday - Sunday Please note: No holidays can be taken within the first 6-8 weeks during training and onboarding. Why Join Us? This is your chance to build a career where your skills truly matter. As a Customer Service Agent, you won't just be doing a job - you'll be protecting people, solving real problems, and growing within a supportive team that values what you bring. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Customer Service Advisor Banking Glasgow (City Park) Full-Time | Permanent £26,000 - £28,500 40 hours per week Training: 2 weeks on-site in Glasgow, Monday-Friday 09:00 - 18:00 Operational hours after training: On-site: 10:00 - 19:00 After 3 months: Fully Remote Working, with shifts between 10:00 - 23:00 Monday-Sunday Looking to take the next step in your banking career? We're hiring customer service advisors with 1-2 years UK banking experience to join a fast-paced and highly supportive fraud team based in Glasgow City Park. You'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced customer service advisor with UK banking experience who enjoys problem solving, helping customers, and making a real difference every day. What You'll Be Doing Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possibleWhat We're Looking For Minimum 12 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindsetExperience within fraud investigation or financial crime is desirable. Salary & Benefits £26,000 - £28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmesPlease note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Role/Job title - Pega Lead System Architect (LSA)- Collections Transformation Work Location - Glasgow, UK Role type - Contracting Mode of working Hybrid If Hybrid, how many days are required in office - 3 Contractor Rate (if applicable) - £600- £650 Day rate Duration of assignment - 06 Months with likely extension The Role This role Pega collection - Lead system architect is a key role who will be playing a critical architect role for strategic Pega collections transformation programme which is under the close watch of the CIO. Your responsibilities Own and define the overall Pega solution architecture for the Collections program, covering early, mid, late, and legal collections journeys. Lead the design of Pega application structure, including framework and implementation layering, class hierarchy, and reuse strategy. Architect and govern the use of Pega Collections and Customer Service case types, ensuring correct extension of out-of-the-box capabilities. Define the approach for integrating Pega Customer Decision Hub to enable Next-Best-Action and Next-Best-Payment strategies. Ensure collections decisioning, workflows, and customer treatments meet regulatory, audit, and compliance requirements across geographies. Provide architectural oversight for integrations with core banking systems, payment gateways, CRM systems, and external agencies. Define non-functional architecture covering performance, scalability, availability, resilience, and security. Establish DevOps, branching, deployment, and release management standards for large multi-team delivery. Review designs and code produced by CSSAs and SSAs to ensure adherence to Pega guardrails and program standards. Act as the primary technical authority and escalation point for all Pega-related decisions within the program. Your Profile Essential skills/knowledge/experience: Pega Certified Lead System Architect (CLSA). Extensive hands-on experience delivering Pega solutions for large banking or financial services clients. Strong experience with Pega Collections Framework and Pega Customer Service for Financial Services. Proven experience integrating Pega Customer Decision Hub for collections and customer treatment strategies. Experience leading architecture for complex, high-volume, regulated enterprise programs Ability to work closely with senior stakeholders and provide clear technical direction to large delivery teams. TPBN1_UKTJ

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