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Leaf HOSPITALITY is seeking a commercially minded and people-focused General Manager to lead one of our hotels. Reporting to the Chief Operating Officer, this is an opportunity for a hotel leader who enjoys building high-performing teams, driving standards, and delivering exceptional guest experiences while improving overall business performance. As General Manager, you will have responsibility for the operational and financial performance of the Hotel & Spa, leading the senior leadership team and ensuring every department is aligned to deliver outstanding service, strong commercial results and a positive team culture. About You We're looking for someone who can demonstrate: • Previous senior hotel leadership experience as a General Manager, Hotel Manager or Operations Manager within a quality hotel environment., • Strong commercial awareness with experience driving revenue growth and business performance., • Significant Food & Beverage, banqueting and Spa experience., • Excellent financial management skills, including budgeting, forecasting and cost control., • A track record of developing, coaching and retaining high-performing teams., • Strong knowledge of health, safety and compliance requirements., • The ability to build strong relationships with owners, colleagues, guests and the local community., • A hands-on leadership style with a passion for hospitality and service excellence. Key Responsibilities • Lead the overall operation and performance of the hotel., • Inspire, coach and develop the senior leadership team., • Drive commercial performance and identify opportunities for growth., • Maintain exceptional guest satisfaction and service standards., • Ensure robust financial controls, forecasting and business planning., • Lead regular business reviews and performance meetings., • Oversee major events and key operational activities., • Act as an ambassador for the hotel within the local market and community. What We Offer • Competitive salary and benefits package., • Team Member discounted stays across the leaf HOSPITALITY portfolio., • 50% discount on food and beverage., • Ongoing learning and development opportunities., • 24/7 Employee Assistance Programme., • Enhanced annual leave and family leave benefits., • Additional pension contribution., • Long-service recognition award of up to £500. This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members. #BeExcellent #BeHuman #HaveIntegrity #BeEntrepreneurial