50 Best billing analyst Jobs in Birmingham (August 2026)

To ensure that reception and administration duties at the Foyer are carried out efficiently, effectively, and with professionalism; maintaining good communications with others and supporting the management team. Whilst this is an Admin role, you will be taking an active part in working with the young people at the Foyer. Summary of Duties: Reception & administrative duties · As first point of contact at the Foyer, provide a professional, friendly and caring welcome to the service. · Answer, direct and deal with telephone calls and enquiries, including referrals to the service. · Ensure all referrals are completed promptly within the specified time scale to include appropriate referral checks, assessments, completion of necessary paperwork for service users including induction and assist management team with risk assessments/support plans. · Assist service users with enquiries and requests, e.g. rent payments, reporting repairs, use of laundry and other facilities. · Receive and direct professionals, contractors, and other visitors to the Foyer, ensuring the security of the site is upheld. · Take an active part in the void management process. · Contribute to the daily events and ensure relevant handover to colleagues, including night concierge. · Ensure all Safeguarding concerns are reported immediately to the management team and complete Safeguarding referrals when required. · Check and update computer records, including but not limited to data entry onto the SASSHA (Housing Management) and Dudley Gateway system. · Ensure property keys are logged in/out to authorised persons as per procedure. · Process incoming and outgoing post. · Carry out general office duties including photocopying, producing correspondence, completing forms & registers & filing. To include the completion of: o Housing Benefit/Universal Credit claims, Client/CORE forms, Supported Housing Exempt forms. · Assist with procurement and stock management of stationery and other supplies. · Manage and maintain spreadsheets used within the team. · Monitoring and the distribution of petty cash. · Manage the booking system for the Foyer’s meeting rooms. · Ensure service users files are archived and/or destroyed as required in line with GDPR. · Provide general administration support to the team. This includes: o Monthly activity calendar, general notice boards, organising events/activities, staff rota. Health & Safety · Observe and comply with the Health and Safety Policy. · Report any emergency repairs, hazards or accidents and act at all times in accordance with CHADD safety procedures. · Assist with reporting repairs & maintenance as per procedure. General · Undertake other tasks or duties which may be required from time to time or routinely. · Comply with CHADD policies & procedures. · Undertake skills development, training and supervision as and when necessary for the effective performance of the job role. · Attend and contribute to staff meetings. · Be committed to anti-discriminatory practices. · Ensure confidentiality at all times. · Assist in such other areas as are reasonably required for the effective running of the Association.

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Henley Charles Estate Agents - Handsworth

Part-Time Sales & Lettings Administrator

8 days ago

£12.71 hourly

Part-time

Handsworth, Birmingham

Part-Time Sales & Lettings Administrator Location: Handsworth, Birmingham Job Type: Part-Time, Permanent Hours: 15–25 hours per week Salary: Competitive, dependent on experience We are a busy, growing independent estate agency specialising in residential sales, lettings and property management. Committed to delivering outstanding customer service, we are seeking to appoint a highly organised Sales & Lettings Administrator to provide reliable administrative and operational support to the Sales & Lettings team. This role is an excellent opportunity for a candidate with exceptional customer service skills who thrives in a fast‑paced, customer‑focused environment. Summary of Key Responsibilities • Respond to incoming telephone calls, emails, web/portal enquiries and in‑person visitors., • Prepare marketing materials that highlight property key features and selling points., • Maintain online and shop‑floor property listings and ensure accurate property, client and tenant records., • Support the monitoring of property sales and lettings from offer and acceptance through to move‑in, liaising with solicitors, buyers and vendors., • Process tenancy applications and references, including conducting Right to Rent and AML checks., • Support the drafting of tenancy agreements and associated lettings paperwork., • Respond to tenant‑reported emergency repairs and maintenance issues, liaising with approved contractors and arranging emergency call‑outs where necessary., • Participate in the out‑of‑hours emergency contact rota., • Occasionally holding and monitoring the company emergency mobile phone outside normal office hours. Please refer to the attached Job Description and Person Specification for full details. What We Offer • Flexible part-time working hours., • Competitive salary based on experience., • Friendly and supportive working environment., • Opportunity to build a long-term career within the property sector. How to Apply: Please submit your CV along with a brief supporting statement outlining your experience and suitability for the role.

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