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Retail Manager Swindon, £36,948 per annum | 5 days out of 7 Lead a Thriving Retail Operation We're looking for an experienced and passionate Retail Manager to lead our retail operation at JSCSC Swindon . This is an excellent opportunity for a driven retail professional who enjoys delivering exceptional customer experiences, inspiring teams, and driving commercial performance. As Retail Manager, you'll oversee the day-to-day operation, ensuring high standards of service, strong financial performance, effective stock management, and full compliance with company procedures. You'll play a key role in creating a positive working environment where colleagues feel supported, engaged, and motivated to succeed. What You'll Be Doing As Retail Manager, you will: Champion a positive health, safety, and wellbeing culture across the retail operation. Lead, motivate, and develop a high-performing retail team to achieve business and customer service objectives. Deliver the ESS Way management promises and create an environment where colleagues can thrive. Ensure Compass Service Framework policies, procedures, and best practices are implemented and maintained. Manage stock control, merchandising, promotions, availability, and waste to maximise sales and profitability. Take ownership of retail labour scheduling, budgets, resources, and equipment. Complete all people management activities, including absence management, performance management, and employee development. Maintain planograms and merchandising standards in line with company requirements. Produce accurate rotas and manage timesheets through OurTime to optimise labour and sales performance. Conduct regular colleague reviews, including Mid-Year and End-of-Year performance conversations. Lead weekly team huddles and communications to keep colleagues informed and engaged. Carry out customer journey reviews and quality audits to ensure service excellence. Ensure banking procedures, cash handling, and safe reconciliations are completed accurately and securely. Protect company and client assets, including cash, stock, equipment, and property. Act as a role model for ESS values and behaviours. Ensure full compliance with all company, client, and legal requirements. What We're Looking For To be successful in this role, you'll have: Previous experience managing a busy retail environment. A proven track record of delivering sales growth and achieving financial targets. Strong leadership skills with the ability to engage, motivate, and develop teams. Excellent communication and relationship-building skills. A customer-focused approach and passion for delivering outstanding service. Good IT skills and confidence using retail systems and reporting tools. Strong numerical and analytical skills, with the ability to interpret sales and performance data. A proactive and organised approach to managing multiple priorities. Flexibility to meet the needs of the business, including occasional off-site meetings. Why Join ESS? At ESS, we recognise that our people are at the heart of everything we do. That's why we offer a competitive reward and benefits package, including: Contributory pension scheme Career development opportunities through Career Pathways and MyLearning programmes Access to a Digital GP for you and your immediate family Comprehensive healthcare and wellbeing support Exclusive travel discounts with TUI, Expedia, Booking.com, and other leading brands Savings on everyday shopping with major supermarket discounts Up to 44% off cinema tickets Cashback rewards across a wide range of retailers Free wellness, mindfulness, and exercise classes Access to discounts and offers that can be shared with friends and family About ESS ESS, part of Compass Group UK & Ireland, delivers foodservice, hospitality, and support services across the Defence, Government, and Energy sectors. We support over 250 military establishments, government sites, high-profile secure environments, police facilities, and a range of onshore and offshore energy operations. Our success is built on our people. We are committed to providing exceptional service and creating great experiences for our customers every day. Our Commitment to Inclusion At Compass Group UK & Ireland, we are committed to building a workplace where everyone feels valued, respected, and able to reach their full potential. We welcome applications from candidates of all backgrounds and celebrate the diversity that makes our teams stronger. Ready for your next retail leadership challenge? If you're an ambitious and customer-focused retail professional looking to join a market-leading organisation, we'd love to hear from you. Apply today and take the next step in your career with ESS TPBN1_UKTJ

Engineer - Core Banking - Engineering Lead - SAP Integration and Data Publishing role at Nationwide Building Society. Lead a diverse engineering team focused on the SAP Fioneer Banking ecosystem with API and HANA integration as part of the SAP-based ecosystem transformation. • Lead engineering on SAP Banking Services technology stack; drive integration design and data publishing capabilities., • Collaborate with product and business teams; translate technology into strategy for senior stakeholders., • Mentor engineers; foster a culture of practical, elegant solutions., • Contribute to architecture and design principles; ensure scalable, maintainable systems., • Experience with large-scale, complex systems and integrations on SAP Banking Services technology stack, • Expert on SAP Process Integration, SAP Object Oriented ABAP, ABAP on HANA and RestFul ABAP Programming, • Understanding of SAP Event driven architecture and roadmap, • Hands on experience on software architecture and design principles, • Advanced problem-solving and analytical skills, that cut through complexity, • A natural leader and mentor who brings the best in others, • Excellent communication and collaboration skills across technical and business teams, • Confident engaging with senior stakeholders, translating tech into strategy, • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%, • Up to 2 days of paid volunteering a year, • Life assurance worth 8x your salary, • A great selection of additional benefits through our salary sacrifice scheme, • Wellhub – Access to a range of free and paid options for health and wellness, • Access to an annual performance related bonus, • Access to training to help you develop and progress your career If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We are a mutual, owned by our members. We strive for fairer finances and customer-first behaviours: Feel what customers feel; Say it straight; Push for better; Get it done. #J-18808-Ljbffr

We’re looking for an SAP Basis Engineer to join the Core Banking Enablement value stream within Core Banking CIO and help deliver change across the organisation’s SAP landscape. As an SAP Solution Manager specialist, you’ll help design, implement and evolve the monitoring, alerting and change management capabilities that underpin our critical SAP estate. Working across strategic programmes and platform transformation initiatives, you’ll enhance SAP Solution Manager capabilities including Technical Monitoring, Business Process Monitoring, alerting, diagnostics and Change Request Management. As Nationwide transitions from SAP Solution Manager to SAP Cloud ALM, you’ll play an important role in introducing and adopting new capabilities across implementation and operations. You’ll contribute to the evolution of our SAP Application Lifecycle Management tooling, helping establish modern approaches to observability, engineering effectiveness and change governance across our SAP platforms. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. #J-18808-Ljbffr

We’re looking for an SAP Basis Engineer to join the Core Banking Enablement value stream within Core Banking CIO and help deliver change across the organisation’s SAP landscape. As an SAP Solution Manager specialist, you’ll help design, implement and evolve the monitoring, alerting and change management capabilities that underpin our critical SAP estate. Working across strategic programmes and platform transformation initiatives, you’ll enhance SAP Solution Manager capabilities including Technical Monitoring, Business Process Monitoring, alerting, diagnostics and Change Request Management. As Nationwide transitions from SAP Solution Manager to SAP Cloud ALM, you’ll play an important role in introducing and adopting new capabilities across implementation and operations. You’ll contribute to the evolution of our SAP Application Lifecycle Management tooling, helping establish modern approaches to observability, engineering effectiveness and change governance across our SAP platforms. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date. #J-18808-Ljbffr

This range is provided by Nationwide Building Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from Nationwide Building Society As a SAP Advanced Business Application Programming (ABAP) Developer you would design, build and deploy SAP objects across multiple workstreams ensuring best practices are being followed. This will involve working with our partners and other areas of the business as appropriate. This is a great opportunity for a seasoned SAP Engineer to step up and work on a significant Programme and support building the SAP team from the ground up. With over 80 application consumers of customer data across the Society we require an experienced SAP Advanced Business Application Programming (ABAP) Developer to join our growing team of developers. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. During this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our London or Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. You will design, develop, and maintain custom SAP applications whilst provide technical expertise at stages of the delivery lifecycle, including providing technical leadership and consultancy to stakeholders. You will also be responsible for mentoring and developing your team to help build our development process and strategies. We want you to nurture and value proactive habits and to develop contacts and relationships, so things are done faster and more efficiently. At minimum you will have: • Proven experience delivering SAP Advanced Business Application Programming (ABAP) developments in complex environments, • Strong SAP Advanced Business Application Programming (ABAP) development experience; experience with ABAP OO, ABAP Dictionary (DDIC), Reports, Enhancements, BADI, BAPI, RFCs, and ALV Reports, • Skilled in developing Gateway OData Services and CDS Views, • Experience working with and developing solutions that span both on-premise and cloud hosted technologies, • Solid understanding of S/4HANA architecture and modern integration patterns, specifically using REST APIs, • Proven ability to manage and lead small technical teams, comfortable with design discussions and technical decision making, • Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind, • Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand, • Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development, • Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. There are all sorts of employee benefits available at Nationwide, including: • From January 2026, all colleagues will have access to fully funded private medical insurance, • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%, • Access to an annual performance related bonus, • Access to training to help you develop and progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance worth 8x your salary, • Wellhub – access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year We forge our own path at Nationwide. As a mutual, we’re owned by our members—those customers who bank, save or have a mortgage with us. We challenge the financial sector status‑quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Mid‑Senior level Full‑time Information Technology and Finance Financial Services and Banking #J-18808-Ljbffr

• Swindon, United Kingdom, • Edinburgh, United Kingdom, • Newcastle Upon Tyne, United Kingdom, • London, United Kingdom, • Bournemouth, United Kingdom, • Dunfermline, United Kingdom, • Sheffield, United Kingdom, • Wakefield, United Kingdom, • Belfast, United Kingdom, • Birmingham, United Kingdom, • Cardiff, United Kingdom, • Chester, United Kingdom, • Glasgow, United Kingdom, • Maidstone, United Kingdom, • Manchester, United Kingdom, • Worthing, United Kingdom, • Leeds, United Kingdom As a Data Protection Manager, you'll play a key role in protecting our members, colleagues and communities by helping to ensure Nationwide manages personal data lawfully, fairly and transparently. Working within our second-line Data Protection Oversight team, you'll provide independent oversight and challenge of how Data Protection risks are identified, assessed and managed across the organisation. Using your expertise in UK Data Protection law and regulatory expectations, you'll form evidence-based opinions on complex processing activities, control effectiveness and emerging risks. You'll work with stakeholders across Nationwide to promote effective Data Protection risk management, helping to ensure risks are understood, escalated and addressed appropriately. Through your oversight and challenge, you'll support trust with our members and regulators while contributing to Nationwide's purpose as a member-owned mutual. This is a specialist second-line role requiring current, practical Data Protection expertise and the confidence to provide credible, independent challenge. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our London or Swindon site approximately once per quarter. If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If your application is successful, your hiring manager will provide further details on how this works. Uncompromisingly Customer, whatever our role There are all sorts of employee benefits available at Nationwide, including: Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub – access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. We're not just guided by data, we're driven by the real experiences of our people. We're a Disability Confident Level 3 Leader, the highest level. That's why we're constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we're here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support. Please note that should you be successful in securing this role, the job title on our internal systems will be Risk Manager Oversight. Banking - but fairer, more rewarding, and for the good of society You'll provide independent oversight and challenge across a broad range of Data Protection risks and processing activities. You'll review high-risk impact assessments and assess whether Data Protection risks are being identified, managed and mitigated appropriately, providing constructive challenge where weaknesses, non-compliance or opportunities for improvement are identified. You'll undertake thematic oversight and assurance reviews, assess the effectiveness of Data Protection controls and frameworks, and form clear, evidence-based opinions on complex Data Protection matters. You'll also monitor incidents, regulatory developments and wider risk information to identify emerging themes and areas requiring further oversight. Working with stakeholders across the organisation, you'll produce concise reports and opinions for senior leaders and governance committees, helping to support effective decision making and risk management. You'll also contribute to incident oversight activities and the ongoing development of Nationwide's Data Protection oversight framework. This role requires an experienced Data Protection professional with current and demonstrable subject matter expertise. As a minimum, you'll have: Strong, up-to-date knowledge of UK GDPR, the Data Protection Act 2018, PECR and relevant regulatory expectations Broad practical experience across a range of Data Protection areas, including experience beyond the operation of individual Data Protection processes Experience providing independent oversight, challenge, assurance or compliance monitoring within a second-line, DPO, risk or regulatory environment Experience of independently overseeing and challenging the effectiveness of Data Protection processes, frameworks and controls Experience assessing complex or high-risk processing activities and forming clear, reasoned conclusions on residual risk Experience assessing Data Protection frameworks and controls, identifying weaknesses and producing evidence-based opinions Experience engaging with and constructively challenging senior stakeholders, including where further action or escalation was required Strong written and verbal communication skills, including experience producing concise reports and governance updates for senior audiences Experience managing work independently and prioritising activity according to risk and business impact Experience working within financial services or another highly regulated environment A recognised Data Protection qualification (for example, CIPP/E, CIPM or equivalent) or equivalent demonstrable professional Data Protection expertise Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think – we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. • Job Identification 3710, • Apply Before 10/14/2026, 10:55 PM, • Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1 Gorse Stacks, Chester, CH1 3EQ, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 83 George Street, Edinburgh, EH2 3ES, GB 177 Bothwell Street, Glasgow, G2 7ER, GB 94 Briggate, Leeds, LS1 6NP, GB 38 Carver Street, Sheffield, South Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB Jubilee House, Newcastle, NE3 4PL, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB #J-18808-Ljbffr

• Swindon, United Kingdom, • United Kingdom Head of Products is a rare opportunity to play a pivotal role in shaping a brand new Product Strategy & Operations function within Retail Products. Working alongside the Director of Product Strategy & Operations and the Retail Product Senior Leadership Team, you’ll help define cross-product strategies and propositions, unlock opportunities to improve how products are delivered, and provide thought leadership that drives outstanding customer and commercial outcomes. Sitting at the heart of the Retail Products team, this role offers significant visibility and the chance to influence the future direction of our retail banking propositions in partnership with the Group Director of Retail Products. We're looking for an experienced product leader with a strong track record of product management, Profit and Loss (P&L) ownership, and successfully establishing new functions or leading within high growth, start-up environments. You'll bring the ability to turn complex ideas into clear, compelling strategies, combining strong analytical thinking with a practical, delivery focused approach. Equally important is your ability to build trusted relationships across senior stakeholders, influence at all levels, and bring people together behind a shared vision. As the function takes shape, you’ll lead the delivery of innovative proof-of-concept initiatives that demonstrate the value of a cross-product approach, helping to create a more effective, customer focused organisation. This is an exciting opportunity for a collaborative and ambitious leader who thrives on building something new, driving meaningful change, and leaving a lasting impact on both customers and the business. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 28 and 35 hours. This is a 12-month Fixed Term Contract opportunity. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. Uncompromisingly Customer, whatever our role The extras you’ll get Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub – access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking – but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy . Disability Confident We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support . Apply safely with Nationwide Please note that should you be successful in securing this role, the job title on our internal systems will be Head of Product. Banking - but fairer, more rewarding, and for the good of society This is a unique opportunity to help shape and establish a brand new function, driving initiatives that support the strategic ambitions of Retail Products while delivering the value and outcomes expected from investment in cross-product capabilities. You’ll play a key role in defining priorities, creating direction in an evolving environment, and turning complex challenges into clear, actionable plans that deliver meaningful results for both customers and the business. Working closely with senior leaders across Nationwide, you’ll build understanding, engagement and advocacy for the new function, influencing stakeholders at all levels and bringing people together behind a shared vision. You’ll lead the delivery of high impact proof-of-concept initiatives, helping to demonstrate the commercial and customer benefits of a cross-product approach while ensuring focus remains on the areas that will create the greatest value. Alongside driving delivery, you’ll have the opportunity to build and develop a high-performing, engaged team, creating the foundations for a function that will play a critical role in the future success of Retail Products. This is an exciting role for someone who thrives in fast-paced environments, enjoys bringing clarity to ambiguity, and is motivated by the challenge of building something new from the ground up. We're looking for an experienced leader who thrives in ambiguity, has a proven track record of building and scaling teams or functions, and can confidently influence at the most senior levels of an organisation. You'll be commercially minded, highly organised, and comfortable balancing strategic thinking with hands‑ #J-18808-Ljbffr

Nationwide is recruiting a Product Owner to steer the ISA range, shaping strategy by reviewing regulatory landscape and turning strategy into action. You’ll lead key projects, collaborate across the business, and deliver a roadmap that drives fair customer outcomes and strengthens performance. You’ll bring proven product management experience in banking, exceptional stakeholder influence, and a customer-focused, data-driven approach to delivering impactful solutions. #J-18808-Ljbffr

The Programme Manager - Protect Integration will play a pivotal role within the Economic Crime First Line Protect function, leading the integration of Virgin Money’s financial crime and fraud capabilities into a unified, scalable and future ready control environment. This is a high impact position at the heart of one of the largest integration programmes in UK financial services, shaping how we safeguard members and strengthen our Economic Crime framework for years to come. You will oversee both Change and Run teams, ensuring delivery is well governed, transparent and aligned to strategic priorities. The role requires disciplined programme management, strong risk oversight and the ability to produce clear, insightful reporting for senior leaders. You’ll champion a culture of accountability and continuous improvement, balancing regulatory expectations, capacity considerations and long‑term roadmap outcomes while keeping the member experience at the centre. This is an exceptional opportunity to deepen your expertise across retail and business banking, financial crime and fraud, while contributing directly to the continued growth of Nationwide. You’ll be instrumental in ensuring the Economic Crime workstream runs smoothly throughout the integration, gaining exposure to complex challenges and meaningful transformation that will shape the organisation’s future. This is a 24‑month Fixed Term Contract opportunity. At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK‑wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. This role will involve regular collaboration events in UK offices. You’ll lead a complex, high‑profile programme that unifies financial crime and fraud processes, systems and controls across two organisations. This means coordinating diverse teams, aligning activity to shared goals and ensuring delivery remains steady, transparent and well‑governed. You’ll keep risks and issues clearly understood and acted on, while managing the flow of people, skills and resources so the programme stays focused on the right priorities. Your work will involve overseeing budgets, monitoring attrition and ensuring the programme has the capability it needs at every stage. You’ll turn detailed, technical activity into simple, senior‑ready updates that clearly show progress, challenges and outcomes, supported by strong management information. Your ability to bring clarity and structure will help senior leaders make confident decisions. You’ll also partner closely with business and technology teams to embed controls that are resilient, auditable and aligned to regulatory expectations. This role is central to building a safe, compliant and future‑ready organisation, ensuring the integrated financial crime environment is robust from day one. • Integration delivery – Proven experience leading formal integrations or post‑merger programmes within financial services, with a strong track record in large‑scale transformation at senior level and exposure to Economic Crime activity, • Economic crime transformation – Background in major Economic Crime programmes spanning AML, sanctions and fraud prevention, ideally gained within high‑profile merger or acquisition environments, with programme management expertise that adapts confidently to varied subject matter, • Budget governance – Strong capability in forecasting, cost control and financial reporting, ensuring disciplined financial management across complex programmes, • Workstream management – Experience coordinating multiple teams, managing dependencies and navigating intricate delivery landscapes to keep programmes aligned and on track, • Executive reporting – Ability to produce clear, concise and senior‑ready reporting packs for leadership and Boards within regulated environments, • Economic crime knowledge – Solid understanding of AML, sanctions, fraud and anti‑bribery controls, with the ability to apply this knowledge in a practical, delivery‑focused context, • Programme management certification – Formal accreditation such as PRINCE2, MSP or PMP, or equivalent hands‑on experience gained through leading complex programmes, • Access to private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance‑related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub – access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year Please note that should you be successful in securing this role, the job title on our internal systems will be Programme Manager. #J-18808-Ljbffr

Swindon, United Kingdom The Legal, Regulatory & Mandatory (LRM) Projects, Delivery & Operations team provides the foundations that enable the successful delivery of customer communications across Nationwide and Virgin Money. The team leads the communications elements of some of the Society's most significant customer change programmes, ensuring strategic change is translated into clear, effective customer communications and journeys that deliver the right outcomes for customers and the business. Alongside this, the team manages the production and distribution of business-as-usual customer communications, overseeing artwork, build, workflow and distribution activities across both brands. The team also provides the operational foundations that support the wider LRM function, including governance, process management, documentation, technology and Digital Asset Management (DAM), helping to ensure communications are delivered efficiently, consistently and within a strong control environment. The team sits within the Group Customer & Communications Function. The function’s purpose is to understand our customers and design meaningful engagement opportunities, together with building compelling experiences and communications. Customer strategy, marketing, brand, website and legal, regulatory & mandatory communications all sit within GCC, alongside a focus on communities with our social impact agenda. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you’ll get There are all sorts of employee benefits available at Nationwide, including: • Private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance-related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub – access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year Banking – but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. This role is for candidates who want to make a difference. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy. If you want to find out more about using AI in our recruitment process, please read more here. Disability Confident We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support. Interviews for this position are expected to take place from 11th November. We will let you know the outcome of your application shortly after the closing date. If you are shortlisted, we will share further details with you about the interview process. Please let us know about any annual leave you have planned during the interview timeframe. Please note that should you be successful in securing this role, the job title on our internal systems will be Marketing & Corporate Affairs Executive. Banking - but fairer, more rewarding, and for the good of society What you’ll be doing As an Operational Improvement Consultant, you'll help drive operational excellence across the LRM Communications function, supporting activity that strengthens processes, controls and ways of working. You’ll work with teams across the function to understand how processes are performing, identify opportunities to increase efficiency and strengthen controls. This will include supporting process reviews, mapping and documenting ways of working, and helping to implement practical changes that enhance quality, reduce risk and improve colleague and customer outcomes. You’ll also help identify opportunities to make better use of technology, automation and AI-enabled solutions to streamline processes, reduce manual effort and increase operational effectiveness. You’ll support governance and operational oversight activity, gathering and analysing management information, assessing process performance, monitoring risks and tracking actions. By coordinating lessons learned activity and maintaining process documentation, procedures and playbooks, you’ll help ensure teams have clear, consistent guidance and that opportunities for improvement are captured and embedded. Working closely with colleagues across LRM Communications, you’ll help embed best practice, support operational excellence initiatives and contribute to the ongoing evolution of our processes, tools and ways of working. About you Here are some of the qualities and behaviours which will help you to succeed in the role. You’ll: Have a passion for continuous improvement, with a track record of identifying opportunities to simplify processes, improve controls and enhance operational performance Be experienced in process mapping, process design and documenting current and future-state ways of working Have strong analytical and problem-solving skills, using data, insight and root-cause analysis to identify issues and recommend practical solutions Be comfortable interpreting management information, operational reporting and performance metrics to inform decision-making and prioritisation Have excellent organisational skills, with the ability to manage multiple priorities and deliverables across a fast-paced environment Be able to build strong relationships and work collaboratively with stakeholders across projects, operations and delivery teams Have strong written communication skills, with experience producing clear process documentation, procedures, playbooks and operational guidance Possess a high level of attention to detail and a strong focus on quality, governance and operational controls Be comfortable working in a regulated environment, with an understanding of risk management, governance and control frameworks Have experience supporting operational reviews, governance activity, lessons learned exercises or continuous improvement initiatives Be proactive and self-motivated, taking ownership of actions and seeing improvements through to implementation Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. • Job Identification 5440, • Apply Before 11/02/2026, 11:55 PM, • Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1 Gorse Stacks, Chester, CH1 3EQ, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 83 George Street, Edinburgh, EH2 3ES, GB 177 Bothwell Street, Glasgow, G2 7ER, GB 94 Briggate, Leeds, LS1 6NP, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB Jubilee House, Newcastle, NE3 4PL, GB 38 Carver Street, Sheffield, South Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB #J-18808-Ljbffr

Swindon, United Kingdom The Legal, Regulatory & Mandatory (LRM) Projects, Delivery & Operations team provides the foundations that enable the successful delivery of customer communications across Nationwide and Virgin Money. The team leads the communications elements of some of the Society's most significant customer change programmes, ensuring strategic change is translated into clear, effective customer communications and journeys that deliver the right outcomes for customers and the business. Alongside this, the team manages the production and distribution of business-as-usual customer communications, overseeing artwork, build, workflow and distribution activities across both brands. The team also provides the operational foundations that support the wider LRM function, including governance, process management, documentation, technology and Digital Asset Management (DAM), helping to ensure communications are delivered efficiently, consistently and within a strong control environment. The team sits within the Group Customer & Communications Function. The function’s purpose is to understand our customers and design meaningful engagement opportunities, together with building compelling experiences and communications. Customer strategy, marketing, brand, website and legal, regulatory & mandatory communications all sit within GCC, alongside a focus on communities with our social impact agenda. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Uncompromisingly Customer, whatever our role The extras you’ll get There are all sorts of employee benefits available at Nationwide, including: • Private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance-related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub – access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year Banking – but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. This role is for candidates who want to make a difference. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy. If you want to find out more about using AI in our recruitment process, please read more here. Disability Confident We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support. Interviews for this position are expected to take place from 11th November. We will let you know the outcome of your application shortly after the closing date. If you are shortlisted, we will share further details with you about the interview process. Please let us know about any annual leave you have planned during the interview timeframe. Please note that should you be successful in securing this role, the job title on our internal systems will be Marketing & Corporate Affairs Executive. Banking - but fairer, more rewarding, and for the good of society What you’ll be doing As an Operational Improvement Consultant, you'll help drive operational excellence across the LRM Communications function, supporting activity that strengthens processes, controls and ways of working. You’ll work with teams across the function to understand how processes are performing, identify opportunities to increase efficiency and strengthen controls. This will include supporting process reviews, mapping and documenting ways of working, and helping to implement practical changes that enhance quality, reduce risk and improve colleague and customer outcomes. You’ll also help identify opportunities to make better use of technology, automation and AI-enabled solutions to streamline processes, reduce manual effort and increase operational effectiveness. You’ll support governance and operational oversight activity, gathering and analysing management information, assessing process performance, monitoring risks and tracking actions. By coordinating lessons learned activity and maintaining process documentation, procedures and playbooks, you’ll help ensure teams have clear, consistent guidance and that opportunities for improvement are captured and embedded. Working closely with colleagues across LRM Communications, you’ll help embed best practice, support operational excellence initiatives and contribute to the ongoing evolution of our processes, tools and ways of working. About you Here are some of the qualities and behaviours which will help you to succeed in the role. You’ll: Have a passion for continuous improvement, with a track record of identifying opportunities to simplify processes, improve controls and enhance operational performance Be experienced in process mapping, process design and documenting current and future-state ways of working Have strong analytical and problem-solving skills, using data, insight and root-cause analysis to identify issues and recommend practical solutions Be comfortable interpreting management information, operational reporting and performance metrics to inform decision-making and prioritisation Have excellent organisational skills, with the ability to manage multiple priorities and deliverables across a fast-paced environment Be able to build strong relationships and work collaboratively with stakeholders across projects, operations and delivery teams Have strong written communication skills, with experience producing clear process documentation, procedures, playbooks and operational guidance Possess a high level of attention to detail and a strong focus on quality, governance and operational controls Be comfortable working in a regulated environment, with an understanding of risk management, governance and control frameworks Have experience supporting operational reviews, governance activity, lessons learned exercises or continuous improvement initiatives Be proactive and self-motivated, taking ownership of actions and seeing improvements through to implementation Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. • Job Identification 5440, • Apply Before 11/02/2026, 11:55 PM, • Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1 Gorse Stacks, Chester, CH1 3EQ, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 83 George Street, Edinburgh, EH2 3ES, GB 177 Bothwell Street, Glasgow, G2 7ER, GB 94 Briggate, Leeds, LS1 6NP, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB Jubilee House, Newcastle, NE3 4PL, GB 38 Carver Street, Sheffield, South Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB #J-18808-Ljbffr

Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. • Scrum/Kanban Team, Agile Team’s Scrum Masters, • Agile Lead Championing delivering Better Value Sooner Safer Happier via improving Ways of Working (WoW) inside Scrum and/or Lean Agile (Kanban) teams, and contributing to such efforts across the wider organisation (both PayTech and wider Edenred). You will be a self-learner who rapidly expands their knowledge of Lean, Agile, business, leadership, and other practices, frameworks, and techniques. It is likely that you attend Agile meetups either inside or outside the company, and share ideas and learning with your peers. You will be confident in presenting ideas to a diverse audience at meetup style events. You will have a level 1 qualification in Agile such as PSM1, CSM, DASM, KMP, or ICP. Ideally you should have achieved a level 2 / advanced qualification in Agile. Additional qualifications in Lean, leadership, and Emotional Intelligence are highly relevant. Your background and experience is of paramount importance to help teams adopt an holistic view of software engineering. You may come from a computer science, pure science, business, military, or any other background. The key is being able to demonstrate knowledge of, and application of agility in practice & context with those whom you work with. You will have extensive experience of working in an Agile iterative and/or incremental environment regularly solving problems and delivering value to customers. This does not need to be a software delivery environment, however the nature of our work means that knowledge of various Software Delivery Lifecycles is advantageous. You will practice the 8 stances of the Scrum Master, and will be able to shift your approach according to needs of the team. • Agile Team, • Product Owner & Product Manager, • Development & QA Managers, • Operations & Service, • Business stakeholders, • Leaders across PayTech and Payment Solutions, • Cross-collaboration with other teams via other Scrum Masters, • Establishes Sprint Goals and enables team to focus upon, and achieve these. Ensures that Sprint Goals are aligned to quarterly team-level Programme Increments and associated value definitions ., • Assists in establishing department-wide Goals., • Embeds good Lean and Agile practices, and associated Ways of Working (WoW) at team and department levels, and influences the Engineering, Infrastructure, Operations, and Product departments via wider conversations, for example through our Agile Community of Practice., • Discovers and commits Objectives and Key Results at the team level to measure success of WoW changes; uses metrics-as-feedback (eg: via LinearB) to establish a culture of evidence-basedcontinuous improvement., • Coaches and influences the Scrum Team towards improving WoW while taking into account, and balancing all aspects of Better Value Sooner Safer Happier., • Takes leadership, coaching, and mentoring stances with other Scrum Masters to accelerate individual and collective learning and WoW improvements inside the Agile Team., • Proactively identifies, triages, unblocks, and escalates impediments impacting the Scrum Team.Establishes a culture of preventing impediments from occurring in preference to mitigating after-the-event., • Personal development in Agile methods, practices, and frameworks., • Performs the role of Scrum Master (or equivalent in Lean Agile) across up to two teams., • Adopts appropriate Agile frameworks, methods and techniques tailored to the context of the team., • Evolves established Agile frameworks, methods and techniques to create new opportunities for agility in PayTech., • Recommends, and helps implement, descaling approaches as well as Agile scaling to achieve business Goals, via the simplification of value delivery., • Undertakes continuous/regular improvements via retrospective techniques of inspection and adaption, agrees measurements and tracks progress towards improvement., • Undertakes Agile Planning techniques focused on incremental delivery of customer value with team, Product Owner, Product Manager and other valued stakeholders., • Significant experience / knowledge with a variety of Lean and Agile frameworks, and associated methods., • Able to communicate “why Agile” as well as “how to do Agile” to a varied audience including both those from software-technical and non-software-technical backgrounds., • Experience of adopting Lean Principles (eg: focus on value, waste identification and elimination) with examples of successful changes to behaviour and practice yielding positive impact upon customer value delivered., • Pragmatic / Agnostic Agile: selects methods and techniques best suited to context always in the context of people over process over tool., • Evolving the team’s WoW to support the business’ North Star and associated key Values (Values | Edenred )., • Experience of scaling Agile WoW across at least two teams using appropriate elements of a core scaling framework such as Disciplined Agile, Nexus, LeSS and/or SAFe., • Agile Planning focused on incremental delivery of internal and external customer value over volume of work., • Able to shift from Servant Lead to Leader when initial or follow-up direction is needed to kickstart changes to working patterns or learned behaviour., • Close working with Product Owner and Product Manager to curate a backlog of options for potential commitment to deliver., • Ability to challenge and push back to defend the team to ensure focus remains on the safe delivery of value., • Detailed knowledge of Agile practices and techniques such as (but not limited to) Story Mapping, Impact Mapping, Event Storming and Behaviour-Driven Development (BDD)., • Experience of working in a DevOps environment beneficial., • Learner: seeks out new ideas from the worldwide Agile community, and can rapidly assimilate new knowledge, test such for applicability in-context, and apply that which has value to the team and customer., • Critical thinker: can analyse the facts and form a judgement based on the evidence; is able to rapidly shift world view when new evidence supplants the old. All, with the aim of delivering better customer value from a motivated, happy team., • Personable: enthusiastic, go-to member of the team who is emotionally intelligent and able to balance different emotional needs and viewpoints of team members and stakeholders., • Servant Leader: supporting the team in achieving Better Value Sooner Safer Happier., • Agile mentor and coach: supporting the Agile team to discover options for improving their Agile WoW, and reason why., • Influencer – can articulate and challenge ideas and concepts relating to agility and/or DevOps in Engineering and Product to better align outputs to outcomes delivering customer value., • Able to work with a high degree of autonomy with team to determine effective ways to deliver value in an emergent context., • Demonstrates high degree of Emotional Intelligence with regard to self and others., • Encourages autonomy and ownership inside own team., • Accountability: takes ownership for actions such as improvement initiatives, leading to conclusion. We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. • 25 days annual leave plus Bank Holidays, • Hybrid working environment (min. 3 days per week in the office), • Pension Scheme – employer 6% with minimum employee contribution 3%, • Discretionary bonus scheme based on company and personal performance, • Medical & international travel cover (leisure and action sports), • Life insurance (4x salary), • Wellbeing Employee Assistance Program (extended access to family members), • Monthly gym allowance, • Holiday trading scheme, • Season ticket loan, • Cycle to Work scheme, • Employee discount shopping platform, • Employee referral bonus scheme, • Digital learning platform, • Complimentary fruit and other ‘in office’ snacks & refreshments, • Volunteering programme, • Social events Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. #J-18808-Ljbffr

At Nationwide, our purpose is simple: Banking - but fairer, more rewarding, and for the good of society. As the UK's largest building society, we're focused on creating long-term value for our members and helping more people benefit from mutual banking. We're looking for a Head of Internal Communications to shape how colleagues connect with our purpose and strategy and understand the role they play in delivering it. This is a highly visible and influential leadership role, offering the opportunity to shape colleague engagement across the organisation, partner with senior leaders and lead the future direction of internal communications at Nationwide. You'll join us at an exciting time and help translate our purpose and business priorities into clear, compelling communications that build understanding, trust and advocacy. This is a 12-month Fixed Term Contract opportunity. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London or Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. #J-18808-Ljbffr

As a Product Owner, you’ll step into an exciting opportunity to join our Retail Savings Product team within the wider Group Retail Products function. You’ll play a central role in shaping and managing savings products that help customers achieve their financial goals while delivering exceptional value. With proven product management experience gained within the banking industry, ideally managing savings or other financial products, you’ll bring the expertise needed to drive meaningful impact from day one. In this role, you’ll take full ownership of the product lifecycle, from developing new propositions and bringing them to market through to monitoring performance and ensuring consistently positive customer outcomes. Your strong verbal and written communication skills will enable you to influence decisions, collaborate effectively across the business, and champion great customer outcomes. You’ll also play a key part in driving trading performance and leading initiatives that support the continued growth of our savings book. We are happy to consider flexible working approaches to help you perform at your best. This is a 12-month Fixed Term Contract opportunity. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you’ll spend at least two days per week, or if part time you’ll spend 40% of your working time, based at either our Swindon, London or Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date. Uncompromisingly Customer, whatever our role There are all sorts of employee benefits available at Nationwide, including: • Private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance-related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub – access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy. If you want to find out more about using AI in our recruitment process, please read more here. We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support . Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam . Banking - but fairer, more rewarding, and for the good of society In this role, you’ll help shape the strategic direction of our ISA range by reviewing the competitive and regulatory landscape, assessing our position and making recommendations on our response. You’ll work closely with colleagues across the business to turn strategy into action, leading key projects and providing expert product insight. Your focus will be on ensuring fair customer outcomes remain at the heart of everything we do, while identifying opportunities to boost business performance. You will also collaborate with stakeholders to develop and deliver a roadmap of initiatives that make a real impact. As a minimum, you’ll bring: • Proven experience as an established Product Manager or Product Owner, with strong expertise in product management and risk management within the banking sector, • A proven track record of delivery, successfully transforming ideas into impactful solutions that drive positive outcomes for customers and the business, • Exceptional stakeholder management and influencing skills, with the ability to build strong relationships, navigate competing priorities, and communicate effectively at all levels, including senior leadership, • A curious, analytical, and customer-focused mindset, using data, processes, policies, and procedures to identify opportunities for improvement, strengthen controls, and enhance customer protection Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. • Job Identification 4238, • Apply Before 10/12/2026, 10:55 PM, • Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB Kings Park Road, Northampton, Northamptonshire, NN3 6NW, GB #J-18808-Ljbffr

Faites un pas en avant et laissez-vous surprendre par Edenred. Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier. Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos compétences dans un environnement multiculturel, stimulant et dynamique. Osez rejoindre Edenred et préparez-vous à vous épanouir dans une entreprise internationale qui vous offrira des opportunités infinies. La méritocratie fait partie de notre ADN. Chez Edenred, nous reconnaissons, recrutons et développons tous les talents. Venez comme vous êtes, dans le respect de votre singularité et contribuer à l'aventure Edenred avec nous. Nous nous engageons à prévenir toute forme de discrimination et à proposer à tous nos candidats des opportunités égales indépendamment de leur genre et expression de genre, handicap, origine, croyance religieuse et orientation sexuelle ou tout autre critère. Data Engineer Salary: Up to £65,000 per annum + Bonus Swindon/London – Hybrid As a Data Engineer, your primary responsibility is to design, develop, and maintain data pipelines and infrastructure on our platform. You will work with various data sources, load and transform data into appropriate formats, and ensure data quality and reliability. Additionally, you will collaborate cross-functionally to understand data requirements and implement scalable solutions for data processing, storage, and analysis. • Design, develop and maintain data pipelines and infrastructure on AWS., • Produce reports required for regulatory compliance., • Collaborate with business analysts to refine user requirements and provide estimates., • Proactively suggest ideas to improve the data platform and ways of working., • Troubleshoot production issues., • Unit Testing., • Documentation., • Proven track record of development in Databricks, • Proven track record of working with IaC, • Proven track record of working with git, • Strong working knowledge of Python (Pyspark) and SQL, • Strong working knowledge of data management inside a datalake, • Proven ability to explain technical issues and solutions to peers and customers, • Proven ability to independently progress and complete tasks, • Strong desire to learn new skills and adapt new technologies, • Experience with AWS, • Experience with CI/CD, • Experience with Terraform, • Experience with ML and AI features in Databricks, • Experience working in an Agile Scrum framework, • Experience working in the financial services sector We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. • 25 days annual leave plus Bank Holidays, • Hybrid working environment (min. 3 days per week in the office), • Pension Scheme – employer 6% with minimum employee contribution 3%, • Discretionary bonus scheme based on company and personal performance, • Medical & international travel cover (leisure and action sports), • Life insurance (4x salary), • Wellbeing Employee Assistance Program (extended access to family members), • Holiday trading scheme, • Season ticket loan, • Cycle to Work scheme, • Employee discount shopping platform, • Employee referral bonus scheme, • Digital learning platform, • Complimentary fruit and other ‘in office’ snacks & refreshments, • Volunteering programme, • Social events Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. Nous recherchons de nouveaux collaborateurs prêts à prendre part à l’aventure Edenred avec la même énergie et la même passion que nous. Vous vous sentirez naturellement à l’aise chez Edenred, si vous aimez repousser les limites, expérimenter, vous améliorer constamment, gagner et progresser. Nous recherchons des femmes et des hommes qui partagent notre ambition, avec cette recherche de performance, cette envie de nous remettre en question et de se mettre eux-mêmes au défi pour aller chaque jour plus loin. Nous recherchons des femmes et des hommes qui veulent vibrer avec nous. #J-18808-Ljbffr

Dê um passo à frente e deixe a Edenred surpreender você. Todos os dias, fornecemos soluções inovadoras para melhorar a vida de milhões de pessoas, conectando funcionários, empresas e comerciantes em todo o mundo. Sabemos que há centenas de maneiras de você crescer. Conosco, você expandirá suas habilidades em um ambiente multicultural, desafiador e dinâmico. Atreva-se a se juntar à Edenred e prepare-se para prosperar em uma empresa global que lhe oferecerá infinitas oportunidades. A Edenred tem tudo a ver com meritocracia. Você vem como você é e contribui. De fato, o Grupo Edenred reconhece, recruta e desenvolve todos os talentos e singularidades. Temos o compromisso de evitar todas as formas de discriminação e de oferecer a todos os nossos candidatos oportunidades iguais, independentemente de seu gênero e expressão de gênero, deficiência, origem, crença religiosa e orientação sexual ou qualquer outro critério. Senior Scrum Master Salary – £70,000 - £82,000 pa + Bonus Hybrid - Swindon or London Accountable to Scrum/Kanban Team, Agile Team’s Scrum Masters Agile Lead Responsible for: Championing delivering Better Value Sooner Safer Happier via improving Ways of Working (WoW) inside Scrum and/or Lean Agile (Kanban) teams, and contributing to such efforts across the wider organisation (both PayTech and wider Edenred). You will be a self-learner who rapidly expands their knowledge of Lean, Agile, business, leadership, and other practices, frameworks, and techniques. It is likely that you attend Agile meetups either inside or outside the company, and share ideas and learning with your peers. You will be confident in presenting ideas to a diverse audience at meetup style events. You will have a level 1 qualification in Agile such as PSM1, CSM, DASM, KMP, or ICP. Ideally you should have achieved a level 2 / advanced qualification in Agile. Additional qualifications in Lean, leadership, and Emotional Intelligence are highly relevant. Your background and experience is of paramount importance to help teams adopt an holistic view of software engineering. You may come from a computer science, pure science, business, military, or any other background. The key is being able to demonstrate knowledge of, and application of agility in practice & context with those whom you work with. You will have extensive experience of working in an Agile iterative and/or incremental environment regularly solving problems and delivering value to customers. This does not need to be a software delivery environment, however the nature of our work means that knowledge of various Software Delivery Lifecycles is advantageous. You will practice the 8 stances of the Scrum Master, and will be able to shift your approach according to needs of the team. Working relationships Agile Team Product Owner & Product Manager Development & QA Managers Operations & Service Business stakeholders Leaders across PayTech and Payment Solutions Cross-collaboration with other teams via other Scrum Masters Key result areas Establishes Sprint Goals and enables team to focus upon, and achieve these. Ensures that Sprint Goals are aligned to quarterly team-level Programme Increments and associated value definitions . Assists in establishing department-wide Goals. Embeds good Lean and Agile practices, and associated Ways of Working (WoW) at team and department levels, and influences the Engineering, Infrastructure, Operations, and Product departments via wider conversations, for example through our Agile Community of Practice. Discovers and commits Objectives and Key Results at the team level to measure success of WoW changes; uses metrics-as-feedback (eg: via LinearB) to establish a culture of evidence-based continuous improvement. Coaches and influences the Scrum Team towards improving WoW while taking into account, and balancing all aspects of Better Value Sooner Safer Happier. Takes leadership, coaching, and mentoring stances with other Scrum Masters to accelerate individual and collective learning and WoW improvements inside the Agile Team. Proactively identifies, triages, unblocks, and escalates impediments impacting the Scrum Team. Establishes a culture of preventing impediments from occurring in preference to mitigating after-the-event. Key tasks Personal development in Agile methods, practices, and frameworks. Performs the role of Scrum Master (or equivalent in Lean Agile) across up to two teams. Adopts appropriate Agile frameworks, methods and techniques tailored to the context of the team. Evolves established Agile frameworks, methods and techniques to create new opportunities for agility in PayTech. Recommends, and helps implement, descaling approaches as well as Agile scaling to achieve business Goals, via the simplification of value delivery. Undertakes continuous/regular improvements via retrospective techniques of inspection and adaption, agrees measurements and tracks progress towards improvement. Undertakes Agile Planning techniques focused on incremental delivery of customer value with team, Product Owner, Product Manager and other valued stakeholders. Core skills Role Specific Significant experience / knowledge with a variety of Lean and Agile frameworks, and associated methods. Able to communicate “why Agile” as well as “how to do Agile” to a varied audience including both those from software-technical and non-software-technical backgrounds. Experience of adopting Lean Principles (eg: focus on value, waste identification and elimination) with examples of successful changes to behaviour and practice yielding positive impact upon customer value delivered. Pragmatic / Agnostic Agile: selects methods and techniques best suited to context always in the context of people over process over tool. Evolving the team’s WoW to support the business’ North Star and associated key Values (Values | Edenred ). Experience of scaling Agile WoW across at least two teams using appropriate elements of a core scaling framework such as Disciplined Agile, Nexus, LeSS and/or SAFe. Agile Planning focused on incremental delivery of internal and external customer value over volume of work. Able to shift from Servant Lead to Leader when initial or follow-up direction is needed to kickstart changes to working patterns or learned behaviour. Close working with Product Owner and Product Manager to curate a backlog of options for potential commitment to deliver. Ability to challenge and push back to defend the team to ensure focus remains on the safe delivery of value. Detailed knowledge of Agile practices and techniques such as (but not limited to) Story Mapping, Impact Mapping, Event Storming and Behaviour-Driven Development (BDD). Experience of working in a DevOps environment beneficial. Behavioural Learner: seeks out new ideas from the worldwide Agile community, and can rapidly assimilate new knowledge, test such for applicability in-context, and apply that which has value to the team and customer. Critical thinker: can analyse the facts and form a judgement based on the evidence; is able to rapidly shift world view when new evidence supplants the old. All, with the aim of delivering better customer value from a motivated, happy team. Personable: enthusiastic, go-to member of the team who is emotionally intelligent and able to balance different emotional needs and viewpoints of team members and stakeholders. Servant Leader: supporting the team in achieving Better Value Sooner Safer Happier. Agile mentor and coach: supporting the Agile team to discover options for improving their Agile WoW, and reason why. Influencer – can articulate and challenge ideas and concepts relating to agility and/or DevOps in Engineering and Product to better align outputs to outcomes delivering customer value. Able to work with a high degree of autonomy with team to determine effective ways to deliver value in an emergent context. Demonstrates high degree of Emotional Intelligence with regard to self and others. Encourages autonomy and ownership inside own team. Accountability: takes ownership for actions such as improvement initiatives, leading to conclusion. • 25 days annual leave plus Bank Holidays, • Hybrid working environment (min. 3 days per week in the office), • Pension Scheme – employer 6% with minimum employee contribution 3%, • Discretionary bonus scheme based on company and personal performance, • Medical & international travel cover (leisure and action sports), • Life insurance (4x salary), • Wellbeing Employee Assistance Program (extended access to family members), • Monthly gym allowance, • Holiday trading scheme, • Season ticket loan, • Cycle to Work scheme, • Employee discount shopping platform, • Employee referral bonus scheme, • Digital learning platform, • Complimentary fruit and other ‘in office’ snacks & refreshments, • Volunteering programme, • Social events We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. The Edenred State of mind - Nós somos uma empresa única. Estamos em busca de pessoas pra abraçar a aventura Edenred com a mesma intensidade e paixão que nós temos por aqui. Aventureiros que se sentirão à vontade na Edenred porque gostam de ultrapassar limites, experimentar coisas novas, melhorar sempre, vencer e crescer. Precisamos de homens e mulheres que compartilhem nossa ambição, que busquem alto desempenho, que nos desafiem e se desafiem para seguirmos em frente todos os dias. Procuramos a galera que queira vibrar com a gente. #J-18808-Ljbffr

Accountable to Scrum/Kanban Team, Agile Team’s Scrum Masters Agile Lead Responsible for: Championing delivering Better Value Sooner Safer Happier via improving Ways of Working (WoW) inside Scrum and/or Lean Agile (Kanban) teams, and contributing to such efforts across the wider organisation (both PayTech and wider Edenred). You will be a self-learner who rapidly expands their knowledge of Lean, Agile, business, leadership, and other practices, frameworks, and techniques. It is likely that you attend Agile meetups either inside or outside the company, and share ideas and learning with your peers. You will be confident in presenting ideas to a diverse audience at meetup style events. You will have a level 1 qualification in Agile such as PSM1, CSM, DASM, KMP, or ICP. Ideally you should have achieved a level 2 / advanced qualification in Agile. Additional qualifications in Lean, leadership, and Emotional Intelligence are highly relevant. Your background and experience is of paramount importance to help teams adopt an holistic view of software engineering. You may come from a computer science, pure science, business, military, or any other background. The key is being able to demonstrate knowledge of, and application of agility in practice & context with those whom you work with. You will have extensive experience of working in an Agile iterative and/or incremental environment regularly solving problems and delivering value to customers. This does not need to be a software delivery environment, however the nature of our work means that knowledge of various Software Delivery Lifecycles is advantageous. You will practice the 8 stances of the Scrum Master, and will be able to shift your approach according to needs of the team. Working relationships Agile Team Product Owner & Product Manager Development & QA Managers Operations & Service Business stakeholders Leaders across PayTech and Payment Solutions Cross-collaboration with other teams via other Scrum Masters Key result areas Establishes Sprint Goals and enables team to focus upon, and achieve these. Ensures that Sprint Goals are aligned to quarterly team-level Programme Increments and associated value definitions. Assists in establishing department-wide Goals. Embeds good Lean and Agile practices, and associated Ways of Working (WoW) at team and department levels, and influences the Engineering, Infrastructure, Operations, and Product departments via wider conversations, for example through our Agile Community of Practice. Discovers and commits Objectives and Key Results at the team level to measure success of WoW changes; uses metrics-as-feedback (eg: via LinearB) to establish a culture of evidence-based continuous improvement. Coaches and influences the Scrum Team towards improving WoW while taking into account, and balancing all aspects of Better Value Sooner Safer Happier. Takes leadership, coaching, and mentoring stances with other Scrum Masters to accelerate individual and collective learning and WoW improvements inside the Agile Team. Proactively identifies, triages, unblocks, and escalates impediments impacting the Scrum Team. Establishes a culture of preventing impediments from occurring in preference to mitigating after-the-event. Key tasks Personal development in Agile methods, practices, and frameworks. Performs the role of Scrum Master (or equivalent in Lean Agile) across up to two teams. Adopts appropriate Agile frameworks, methods and techniques tailored to the context of the team. Evolves established Agile frameworks, methods and techniques to create new opportunities for agility in PayTech. Recommends, and helps implement, descaling approaches as well as Agile scaling to achieve business Goals, via the simplification of value delivery. Undertakes continuous/regular improvements via retrospective techniques of inspection and adaption, agrees measurements and tracks progress towards improvement. Undertakes Agile Planning techniques focused on incremental delivery of customer value with team, Product Owner, Product Manager and other valued stakeholders. Core skills Role Specific Significant experience / knowledge with a variety of Lean and Agile frameworks, and associated methods. Able to communicate “why Agile” as well as “how to do Agile” to a varied audience including both those from software-technical and non-software-technical backgrounds. Experience of adopting Lean Principles (eg: focus on value, waste identification and elimination) with examples of successful changes to behaviour and practice yielding positive impact upon customer value delivered. Pragmatic / Agnostic Agile: selects methods and techniques best suited to context always in the context of people over process over tool. Evolving the team’s WoW to support the business’ North Star and associated key Values (Values | Edenred ). Experience of scaling Agile WoW across at least two teams using appropriate elements of a core scaling framework such as Disciplined Agile, Nexus, LeSS and/or SAFe. Agile Planning focused on incremental delivery of internal and external customer value over volume of work. Able to shift from Servant Lead to Leader when initial or follow-up direction is needed to kickstart changes to working patterns or learned behaviour. Close working with Product Owner and Product Manager to curate a backlog of options for potential commitment to deliver. Ability to challenge and push back to defend the team to ensure focus remains on the safe delivery of value. Detailed knowledge of Agile practices and techniques such as (but not limited to) Story Mapping, Impact Mapping, Event Storming and Behaviour-Driven Development (BDD). Experience of working in a DevOps environment beneficial. Behavioural Learner: seeks out new ideas from the worldwide Agile community, and can rapidly assimilate new knowledge, test such for applicability in-context, and apply that which has value to the team and customer. Critical thinker: can analyse the facts and form a judgement based on the evidence; is able to rapidly shift world view when new evidence supplants the old. All, with the aim of delivering better customer value from a motivated, happy team. Personable: enthusiastic, go-to member of the team who is emotionally intelligent and able to balance different emotional needs and viewpoints of team members and stakeholders. Servant Leader: supporting the team in achieving Better Value Sooner Safer Happier. Agile mentor and coach: supporting the Agile team to discover options for improving their Agile WoW, and reason why. Influencer – can articulate and challenge ideas and concepts relating to agility and/or DevOps in Engineering and Product to better align outputs to outcomes delivering customer value. Able to work with a high degree of autonomy with team to determine effective ways to deliver value in an emergent context. Demonstrates high degree of Emotional Intelligence with regard to self and others. Encourages autonomy and ownership inside own team. Accountability: takes ownership for actions such as improvement initiatives, leading to conclusion. We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. • 25 days annual leave plus Bank Holidays, • Hybrid working environment (min. 3 days per week in the office), • Pension Scheme – employer 6% with minimum employee contribution 3%, • Discretionary bonus scheme based on company and personal performance, • Medical & international travel cover (leisure and action sports), • Life insurance (4x salary), • Wellbeing Employee Assistance Program (extended access to family members), • Monthly gym allowance, • Holiday trading scheme, • Season ticket loan, • Cycle to Work scheme, • Employee discount shopping platform, • Employee referral bonus scheme, • Digital learning platform, • Complimentary fruit and other ‘in office’ snacks & refreshments, • Volunteering programme, • Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. The Edenred State of mind - Olemme erityinen yritys. Etsimme uusia osaajia, ketkä omaksuvat paikkansa Edenredin matkassa samalla innolla ja intensiivisyydellä kuin mekin. Joukkoon liittyvät tuntevat kuuluvansa tänne välittömästi, sillä hekin haluavat kokeilla uusia asioita, jatkuvasti kehittyä, venyttää rajoja, voittaa ja kasvaa. Tarvitsemme vahvistukseksi joukkoomme osaajia, ketkä jakavat kunnianhimomme ja ketkä haluavat näyttää ammatilliset kyntensä, haastavat meitä ja itseään kehittyen edelleen joka päivä. Etsimme heitä, ketkä samaistuvat tähän kuvaukseen ja haluavat "vibe with us"! #J-18808-Ljbffr

Scrum Master II Hybrid – Swindon or London Salary: £54,000 - £72,000 pa + Bonus From The Scrum Guide 2020:“The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organisation. The Scrum Master is accountable for the Scrum Team’s effectiveness. They do this by enabling the Scrum Team to improve its practices, within the Scrum framework. Scrum Masters are true leaders who serve the Scrum Team and the larger organisation.” Source : (contains full description.) The Scrum Master II role is the continuation of an Agile career.The Scrum Master role at Edenred PayTech closely follows the definition in the Scrum Guide. Additionally we ask our Scrum Masters to gain and practice skills from wider Agile disciplines such as Kanban, Disciplined Agile, and Better Value Sooner Safer Happier, as we realise that one-Scrum-size does not fit all team contexts. The Scrum Master does not govern nor manage the Product Backlog for the team. This is done jointly by the Product Manager/Product Owner, and the team (via pulling work into the Sprint Backlog each sprint). The Scrum Master facilitates, and encourages such backlog grooming and refinement.Importantly a key aspect of the Scrum Master’s role is to champion early detection and removal / mitigation of cross-team dependencies. Such can create bottlenecks, ie: constraints that left unresolved will slow throughput of value to zero. The Scrum Master II role typically covers two teams, and a person in this role demonstrates the 8 Stances of the Scrum Master. The Scrum Master as a:Servant Leader Coach Facilitator Teacher Mentor Manager Impediment Remover Change Agent Accountable to Scrum/Kanban Team Agile Lead Key Working Relationships Agile Team Product Owner & Product Manager Business stakeholders Cross-collaboration with other teams via other Scrum Masters Key Responsibilities Establishes Sprint Goals and enables team to focus upon, and achieve these. Ensures that Sprint Goals are aligned to quarterly team-level Programme Increments and associated value definitions. Embeds good Agile practices and associated Ways of Working (WoW) at team level, and influences the Engineering and Product departments via wider conversations, for example through our Agile Community of Practice. Discovers and commits Objectives and Key Results at the team level to measure success of WoW changes; uses metrics-as-feedback (eg: via LinearB) to establish a culture of evidence-based continuous improvement. Coaches and influences the Scrum Team towards improving WoW while taking into account, and balancing all aspects of Better Value Sooner Safer Happier.* Proactively identifies, triages, unblocks, and escalates impediments impacting the Scrum Team. Establishes a culture of preventing impediments from occurring in preference to mitigating after-the-event. Skills & Behaviours Role Specific Championing Ways of Working (WoW) inside Scrum and/or Lean Agile (Kanban) teams, enabling the completion of Sprint Goals to deliver incremental customer value. You will be a self-learner who rapidly expands their knowledge of Agile practices, frameworks, and techniques. It is likely that you attend Agile meetups either inside or outside the company, and share ideas and learning with your peers. You will have a level 1 qualification in Agile such as PSM1, CSM, DASM, KMP, or ICP. Ideally you should be studying towards, or have achieved a level 2 / advanced qualification in Agile. Your background and experience is of paramount importance to help teams adopt an holistic view of software engineering. You may come from a computer science, pure science, business, military, or any other background. The key is being able to demonstrate knowledge of, and application of agility in practice & context with those whom you work with. You will have experience of working in an Agile iterative and/or incremental environment regularly solving problems and delivering value to customers. This does not need to be a software delivery environment, however the nature of our work means that knowledge of various Software Delivery Lifecycles is advantageous. You will practice the 8 stances of the Scrum Master, and will be able to shift your approach according to needs of the team. Significant experience of at least one, ideally two Agile frameworks and associated methods. Preference given to Scrum and Kanban. Able to communicate “why Agile” as well as “how to do Agile” to a varied audience including both those from software-technical and non-software-technical backgrounds. Experience of adopting Lean Principles (eg: focus on value, waste identification and elimination) with examples of successful changes to behaviour and practice yielding positive impact upon customer value delivered. Pragmatic / Agnostic Agile: selects methods and techniques best suited to context always in the context of people over process over tool. Evolving the team’s WoW to support the business’ North Star and associated key Values (en/candidates/our-values). Experience of scaling Agile WoW across at least two teams using appropriate elements of a core scaling framework such as Disciplined Agile, Nexus, LeSS and/or SAFe. Agile Planning focused on incremental delivery of internal and external customer value over volume of work. Able to shift from Servant Lead to Leader when initial or follow-up direction is needed to kickstart changes to working patterns or learned behaviour. Close working with Product Owner and Product Manager to curate a backlog of options for potential commitment to deliver. Ability to challenge and push back to defend the team to ensure focus remains on the safe delivery of value. Detailed knowledge of Agile practices and techniques such as (but not limited to) Story Mapping, Impact Mapping, Event Storming and Behaviour-Driven Development (BDD). Experience of working in a DevOps environment beneficial. Behavioural Learner: seeks out new ideas from the worldwide Agile community, and can rapidly assimilate new knowledge, test such for applicability in-context, and apply that which has value to the team and customer. Critical thinker: can analyse the facts and form a judgement based on the evidence; is able to rapidly shift world view when new evidence supplants the old. All, with the aim of delivering better customer value from a motivated, happy team. Personable: enthusiastic, go-to member of the team who is emotionally intelligent and able to balance different emotional needs and viewpoints of team members and stakeholders. Servant Leader: supporting the team in achieving Better Value Sooner Safer Happier. Team-level Agile coach: supporting the team to discover options for improving their Agile WoW, and reason why. Influencer – can articulate and challenge ideas and concepts relating to agility and/or DevOps in Engineering and Product to better align outputs to outcomes delivering customer value. Able to work with a high degree of autonomy with team to determine effective ways to deliver value in an emergent context. Demonstrates high degree of Emotional Intelligence with regard to self and others.* Encourages autonomy and ownership inside own team. Why Edenred PayTech?We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment with a 3 days per week in the office Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Employee discount shopping platform Digital learning platform Complimentary fruit and other ‘in office’ snacks & refreshments Volunteering programme Social events Pension Scheme – employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Holiday trading scheme (buy or sell up to 5 days) Medical & international travel cover (leisure and action sports) Employee referral bonus scheme Season ticket loan Cycle to Work scheme #J-18808-Ljbffr

Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Senior Scrum Master Salary – £70,000 - £82,000 pa + Bonus Hybrid - Swindon or London Accountable to Scrum/Kanban Team, Agile Team’s Scrum Masters Agile Lead Responsible for: Championing delivering Better Value Sooner Safer Happier via improving Ways of Working (WoW) inside Scrum and/or Lean Agile (Kanban) teams, and contributing to such efforts across the wider organisation (both PayTech and wider Edenred). You will be a self-learner who rapidly expands their knowledge of Lean, Agile, business, leadership, and other practices, frameworks, and techniques. It is likely that you attend Agile meetups either inside or outside the company, and share ideas and learning with your peers. You will be confident in presenting ideas to a diverse audience at meetup style events. You will have a level 1 qualification in Agile such as PSM1, CSM, DASM, KMP, or ICP. Ideally you should have achieved a level 2 / advanced qualification in Agile. Additional qualifications in Lean, leadership, and Emotional Intelligence are highly relevant. Your background and experience is of paramount importance to help teams adopt an holistic view of software engineering. You may come from a computer science, pure science, business, military, or any other background. The key is being able to demonstrate knowledge of, and application of agility in practice & context with those whom you work with. You will have extensive experience of working in an Agile iterative and/or incremental environment regularly solving problems and delivering value to customers. This does not need to be a software delivery environment, however the nature of our work means that knowledge of various Software Delivery Lifecycles is advantageous. You will practice the 8 stances of the Scrum Master, and will be able to shift your approach according to needs of the team. Working relationships Agile Team Product Owner & Product Manager Development & QA Managers Operations & Service Business stakeholders Leaders across PayTech and Payment Solutions Cross-collaboration with other teams via other Scrum Masters Key result areas Establishes Sprint Goals and enables team to focus upon, and achieve these. Ensures that Sprint Goals are aligned to quarterly team-level Programme Increments and associated value definitions . Assists in establishing department-wide Goals. Embeds good Lean and Agile practices, and associated Ways of Working (WoW) at team and department levels, and influences the Engineering, Infrastructure, Operations, and Product departments via wider conversations, for example through our Agile Community of Practice. Discovers and commits Objectives and Key Results at the team level to measure success of WoW changes; uses metrics-as-feedback (eg: via LinearB) to establish a culture of evidence-based continuous improvement. Coaches and influences the Scrum Team towards improving WoW while taking into account, and balancing all aspects of Better Value Sooner Safer Happier. Takes leadership, coaching, and mentoring stances with other Scrum Masters to accelerate individual and collective learning and WoW improvements inside the Agile Team. Proactively identifies, triages, unblocks, and escalates impediments impacting the Scrum Team. Establishes a culture of preventing impediments from occurring in preference to mitigating after-the-event. Key tasks Personal development in Agile methods, practices, and frameworks. Performs the role of Scrum Master (or equivalent in Lean Agile) across up to two teams. Adopts appropriate Agile frameworks, methods and techniques tailored to the context of the team. Evolves established Agile frameworks, methods and techniques to create new opportunities for agility in PayTech. Recommends, and helps implement, descaling approaches as well as Agile scaling to achieve business Goals, via the simplification of value delivery. Undertakes continuous/regular improvements via retrospective techniques of inspection and adaption, agrees measurements and tracks progress towards improvement. Undertakes Agile Planning techniques focused on incremental delivery of customer value with team, Product Owner, Product Manager and other valued stakeholders. Role Specific Significant experience / knowledge with a variety of Lean and Agile frameworks, and associated methods. Able to communicate "why Agile" as well as "how to do Agile" to a varied audience including both those from software-technical and non-software-technical backgrounds. Experience of adopting Lean Principles (eg: focus on value, waste identification and elimination) with examples of successful changes to behaviour and practice yielding positive impact upon customer value delivered. Pragmatic / Agnostic Agile: selects methods and techniques best suited to context always in the context of people over process over tool. Evolving the team’s WoW to support the business’ North Star and associated key Values (Values | Edenred ). Experience of scaling Agile WoW across at least two teams using appropriate elements of a core scaling framework such as Disciplined Agile, Nexus, LeSS and/or SAFe. Agile Planning focused on incremental delivery of internal and external customer value over volume of work. Able to shift from Servant Lead to Leader when initial or follow-up direction is needed to kickstart changes to working patterns or learned behaviour. Close working with Product Owner and Product Manager to curate a backlog of options for potential commitment to deliver. Ability to challenge and push back to defend the team to ensure focus remains on the safe delivery of value. Detailed knowledge of Agile practices and techniques such as (but not limited to) Story Mapping, Impact Mapping, Event Storming and Behaviour-Driven Development (BDD). Experience of working in a DevOps environment beneficial. Behavioural Learner: seeks out new ideas from the worldwide Agile community, and can rapidly assimilate new knowledge, test such for applicability in-context, and apply that which has value to the team and customer. Critical thinker: can analyse the facts and form a judgement based on the evidence; is able to rapidly shift world view when new evidence supplants the old. All, with the aim of delivering better customer value from a motivated, happy team. Personable: enthusiastic, go-to member of the team who is emotionally intelligent and able to balance different emotional needs and viewpoints of team members and stakeholders. Servant Leader: supporting the team in achieving Better Value Sooner Safer Happier. Agile mentor and coach: supporting the Agile team to discover options for improving their Agile WoW, and reason why. Influencer – can articulate and challenge ideas and concepts relating to agility and/or DevOps in Engineering and Product to better align outputs to outcomes delivering customer value. Able to work with a high degree of autonomy with team to determine effective ways to deliver value in an emergent context. Demonstrates high degree of Emotional Intelligence with regard to self and others. Encourages autonomy and ownership inside own team. Accountability: takes ownership for actions such as improvement initiatives, leading to conclusion. We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. • 25 days annual leave plus Bank Holidays, • Hybrid working environment (min. 3 days per week in the office), • Pension Scheme – employer 6% with minimum employee contribution 3%, • Discretionary bonus scheme based on company and personal performance, • Medical & international travel cover (leisure and action sports), • Life insurance (4x salary), • Wellbeing Employee Assistance Program (extended access to family members), • Monthly gym allowance, • Holiday trading scheme, • Season ticket loan, • Cycle to Work scheme, • Employee discount shopping platform, • Employee referral bonus scheme, • Digital learning platform, • Complimentary fruit and other 'in office' snacks & refreshments, • Volunteering programme, • Social events Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us. #J-18808-Ljbffr

• Swindon, United Kingdom, • United Kingdom Head of Products is a rare opportunity to play a pivotal role in shaping a brand new Product Strategy & Operations function within Retail Products. Working alongside the Director of Product Strategy & Operations and the Retail Product Senior Leadership Team, you’ll help define cross-product strategies and propositions, unlock opportunities to improve how products are delivered, and provide thought leadership that drives outstanding customer and commercial outcomes. Sitting at the heart of the Retail Products team, this role offers significant visibility and the chance to influence the future direction of our retail banking propositions in partnership with the Group Director of Retail Products. We're looking for an experienced product leader with a strong track record of product management, Profit and Loss (P&L) ownership, and successfully establishing new functions or leading within high growth, start-up environments. You'll bring the ability to turn complex ideas into clear, compelling strategies, combining strong analytical thinking with a practical, delivery focused approach. Equally important is your ability to build trusted relationships across senior stakeholders, influence at all levels, and bring people together behind a shared vision. As the function takes shape, you’ll lead the delivery of innovative proof-of-concept initiatives that demonstrate the value of a cross-product approach, helping to create a more effective, customer focused organisation. This is an exciting opportunity for a collaborative and ambitious leader who thrives on building something new, driving meaningful change, and leaving a lasting impact on both customers and the business. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 28 and 35 hours. This is a 12-month Fixed Term Contract opportunity. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. Uncompromisingly Customer, whatever our role The extras you’ll get Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub – access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking – but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy . Disability Confident We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support . Apply safely with Nationwide Please note that should you be successful in securing this role, the job title on our internal systems will be Head of Product. Banking - but fairer, more rewarding, and for the good of society This is a unique opportunity to help shape and establish a brand new function, driving initiatives that support the strategic ambitions of Retail Products while delivering the value and outcomes expected from investment in cross-product capabilities. You’ll play a key role in defining priorities, creating direction in an evolving environment, and turning complex challenges into clear, actionable plans that deliver meaningful results for both customers and the business. Working closely with senior leaders across Nationwide, you’ll build understanding, engagement and advocacy for the new function, influencing stakeholders at all levels and bringing people together behind a shared vision. You’ll lead the delivery of high impact proof-of-concept initiatives, helping to demonstrate the commercial and customer benefits of a cross-product approach while ensuring focus remains on the areas that will create the greatest value. Alongside driving delivery, you’ll have the opportunity to build and develop a high-performing, engaged team, creating the foundations for a function that will play a critical role in the future success of Retail Products. This is an exciting role for someone who thrives in fast-paced environments, enjoys bringing clarity to ambiguity, and is motivated by the challenge of building something new from the ground up. We're looking for an experienced leader who thrives in ambiguity, has a proven track record of building and scaling teams or functions, and can confidently influence at the most senior levels of an organisation. You'll be commercially minded, highly organised, and comfortable balancing strategic thinking with hands‑ #J-18808-Ljbffr

We're looking for an experienced Statistical Analysis System (SAS) Developer to join our Decisioning Systems Assurance team. This is a highly technical role focused on using SAS, data analysis and system investigation techniques to independently validate lending strategies, decision systems and customer outcomes across a range of lending products. Working across both strategic change and live production environments, you'll identify defects, control weaknesses and data quality issues before they impact customers, operations or business outcomes. You'll work closely with colleagues across Risk, Technology, Commercial and Systems teams, using your technical expertise to understand how complex decisioning platforms operate and providing independent challenge to ensure they perform as intended. You'll also support assurance standards, governance activities, management reporting and stakeholder forums, while acting as deputy to the Manager when required to help coordinate assurance activity and support the team's effective operation. This role would suit someone with strong SAS development background who enjoys solving complex problems, investigating system behaviour and working at the intersection of technology, data and risk. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you'll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works. You'll use your SAS development and analytical expertise to independently validate lending strategies, decision systems and customer outcomes across a range of lending products. Working across both strategic change and live production environments, you'll investigate system behaviour, analyse complex datasets and identify defects, control weaknesses or data quality issues that could impact customers or business outcomes. You'll also support assurance activity by providing evidence-based challenge, validating key controls and helping ensure decisioning systems operate as intended. In addition, this role involves contributing to the maintenance of assurance documentation, methodologies and governance processes, whilst producing management information and supporting monthly assurance reporting. Working closely with stakeholders across Risk, Technology and Commercial teams, you'll communicate findings, represent the team at forums and act as deputy to the Manager when required. You'll be an experienced SAS developer with excellent analytical and problem-solving skills and a passion for understanding how complex systems operate. You'll be comfortable working independently, investigating issues, interrogating large datasets and translating technical findings into clear business outcomes. As a minimum, you'll have: • Good SAS programming and development experience, • Experience analysing and interpreting large, complex datasets, • Experience investigating and resolving data, system or process-related issues, • Knowledge of lending, credit risk, decisioning systems or banking operations, • Well-developed analytical, problem-solving and investigative skills, • An ability to communicate technical findings clearly to both technical and non-technical audiences, • Experience producing structured, evidence-based reporting and documentation Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: • Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind, • Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand, • Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development, • Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. There are all sorts of employee benefits available at Nationwide, including: • 25 days holiday, pro rata, • Private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance-related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub - access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. We're not just guided by data, we're driven by the real experiences of our people. We're a Disability Confident Level 3 Leader, the highest level. That's why we're constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we're here to support you. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Please note that should you be successful in securing this role, the job title on our internal systems will be Senior Risk Analyst. #J-18808-Ljbffr

At Nationwide we aim to get things right first time, but when something does go wrong, we pride ourselves in putting it right for our customers quickly and efficiently. As our name suggests, the Remediation Centre of Excellence is a specialised cross-community capability which rapidly assimilates knowledge and builds an understanding of emerging issues and incidents in order to plan and deliver the required remediation for impacted customers. Are you meticulous and methodical when it comes to planning a new piece of work with multiple workstreams? Do you thrive under pressure working within a fast-paced and challenging environment? Do you have an interest in mitigating risks and issues for complex scenarios? Can you quickly build new strong and lasting relationships with stakeholders? Can you work with ambiguity? If so, then a Project Manager role in the Remediation Centre of Excellence could be for you! This is a 12 month Fixed Term Contract opportunity. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton or Dunfermline office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. What you’ll be doing This is an exciting opportunity within the Remediation Centre of Excellence – on a day-to-day basis you will own and support the management of Remediation projects through the full lifecycle from inception through to close-down. This will involve supporting scoping, planning, estimating, and delivering the change. You will take responsibility for the delivery and management of successful Remediation projects against agreed delivery plan(s) to time and quality, managing workstream plans and supporting the Senior Delivery Manager. This will involve business readiness, control development, monitoring and implementation. You must be adept at working with ambiguity and delivering at pace, providing timely updates and reporting to the Programme Lead/Senior Delivery Manager on progress, updates to plans, slippage, risks and issues. Working with multiple teams across Customer Resolutions, and regularly with our operational functions, you will show understanding of multiple dynamics. The projects you work on will range from the front door, to close down and continuous improvement activities and you’ll work so that the solutions linked to the remediation project are implemented to ensure they meet the needs of our customers. Continuous improvement is a key part of our strategy; by identifying and implementing opportunities for improvement you will deliver business benefits and efficiencies, as well as pro-active identification, communication and resolution of risks and issues. You will support the utilisation of the appropriate delivery methodology and production of collateral, and you will enable delivery of the defined outcomes. This role encompasses collaboration with colleagues across the organisation ensuring that work is delivered on time, to the required quality and aligning to the Remediation principles and governance framework. About you As a minimum, you must have: • Demonstrable experience of delivering remediation projects, • Extensive knowledge of leading small/medium projects end-to-end from inception, through to benefits realisation, which have delivered measurable outcomes, • Strong critical thinking capabilities, with the ability to comprehend and assimilate information rapidly, break down complex problems, and provide pragmatic solutions, • Proven capability in building and leading high-performing teams either through direct or matrix teams, underpinned by strong influencing, negotiation and relationship management capabilities, • Knowledge and experience of working with different change methodologies e.g. Agile and experience of robust governance and reporting frameworks, • Proven experience of working with stakeholders at different levels including identifying, engaging, managing expectations and communicating with confidence, • The confidence to challenge and influence where required including production of reporting up to Senior Leadership Team level Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: • Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind, • Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand, • Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development, • Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. The extras you’ll get There are all sorts of employee benefits available at Nationwide, including: • Access to private medical insurance, • A highly competitive pension to help you build a strong foundation for retirement, • Access to an annual performance related bonus, • Training and development to help you progress your career, • A great selection of additional benefits through our salary sacrifice scheme, • Life assurance to provide peace of mind for you and your loved ones in the event of your death, • Wellhub – access to a range of free and paid options for health and wellness, • Up to 2 days of paid volunteering a year Banking – but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. Disability Confident We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy. If you want to find out more about using AI in our recruitment process, please read more here. Please note that should you be successful in securing this role the job title on our internal systems will be Delivery Manager. #J-18808-Ljbffr

Head of FP&AOffice Location: Swindon/London – HybridCompetitive Salary & BonusThe RoleThis role will report into the Finance Director. You will be involved in the overall strategy of the FP&A team, looking at its capabilities, highlighting potential best in class system recommendation and adaptability to the market, and bringing your own ideas and experience to help get the best performance out of this business unit and processes.You will be managing a team of 4 direct reports, with a wider team of 6, and working with wider business teams. We are looking for a strong leader, who can drive change and sell ideology, and who can implement better ways of working and processes into a dynamic team and business unit. You will have autonomy and flexibility to grow and/or model the direction of FP&A.What you will be doing: Reporting, forecasting, and performance analysis for legal entities, Edenred PayTech UK, and PPS EU (supported by PPS EU Finance Manager), as part of the wider Edenred International Group reporting process Enhance and deploy reporting processes and tools as part of our transformation project Leading the preparation of budget process including planning, process, files, analysis, and presentation across PayTech legal entities and PayTech Payment Hub Performance analysis and partnering with key business stakeholders within PayTech Payment Hub Implement finance systems to ensure high data quality control and efficient reporting and forecasting process Create and present monthly departmental cost analyst as the base of the engagement/partnership with managers and directors Review our cost allocation and allocation key with the Head of Financial Control to ensure for purpose group reporting Enhance, maintain, or evaluate our Finance MI Tool to delivery easy, reliable, finance information to the business Providing ongoing support for the preparation of the strategic plan on financial trajectory and company performance ratios Supporting the Procurement Manager with relevant data analysis* Providing ad-hoc analysis for the group / CFO when requiredWhat you will bring: Qualified Accountant – CIMA or ACCA Strong background in FP&A with proven commercial experience Strong experience in international business reporting Strong managerial experience and people leadership Strong experience in analytical cost analysis and departmental performance analysis (vs business KPI) Excellent stakeholder relationship management and presentation skills A strong, collaborative leader Excellent Excel knowledge An understanding of Power BI, Oracle Hyperion, and Oracle Smartview would be highly beneficial to this position An understanding of Databases and Power Query in Excel and Power BI would be highly beneficial to this position.Why Edenred PayTech?We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme – employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other ‘in office’ snacks & refreshments Volunteering programme Social eventsDiversity:Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. #J-18808-Ljbffr

We are looking for an experienced and data-driven Customer Experience Insight Manager to join our team. Working in the Customer Strategy, Insights & Propositions team, you’ll be responsible for the development, and coordination of customer experience insights to help understand performance and inform executive decision making in support of our customer strategy. You will be focused on developing measurement methodologies and frameworks, curating impactful insight, and assessing performance across the drivers of customer experience. Your role will help ensure joined up, prioritised and compelling customer understanding across the Society. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be in monthly onsite in Swindon. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you’ll be doing You’ll be the expert in customer experience relationship insights, understanding what drives our overall relational experience and how our experiences compare to competitors. You’ll support the ongoing development and implementation of our customer experience competitor benchmark study to help deliver our new customer strategy; identifying insights to support ongoing delivery/opportunities, whilst also measuring its success. You’ll be the subject matter expert on the drivers of customer experience satisfaction; leading the continuous development of our measurement and insights in response to evolving customer expectations and insight capabilities. You’ll be curating insights that will be consumed at both Exco and Board level, synthesising multiple inputs into concise and compelling insights. You’ll be as confident presenting the reports as you will writing them. Working closely with both product and channel partners, you’ll provide the “customer view” of performance, enabling Nationwide to make informed decisions on challenges and opportunities. About you You’ll be an experienced Customer Insights Manager, with a broad range of experience ideally from a financial services background. You’ll bring: • An ability to lead insight development to deepen organizational understanding of key business issues, including where stakeholders have a broad range of priorities/interests, • Strong skills in managing customer experience trackers and using data analysis/data mining approaches to provide insights into customer experience and trends, • A strong ability to join dots between disparate inputs to provide compelling and concise narrative, engaging with exec level audiences in both informal and formal settings, • Proficient in using data analytics tools and platforms (e.g. Askia, excel), • Experience in managing third party suppliers and using 3rd party sources such as CMA, UKICS, BDRC, FRS, • A good knowledge of the importance of customer experience in driving commercial performance Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: • Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind, • Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand, • Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development, • Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. The extras you’ll get There are all sorts of employee benefits available at Nationwide, including: • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%, • Up to 2 days of paid volunteering a year, • Life assurance worth 8x your salary, • A great selection of additional benefits through our salary sacrifice scheme, • Wellhub – Access to a range of free and paid options for health and wellness, • Access to an annual performance related bonus, • Access to training to help you develop and progress your career Banking – but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide. • Mid-Senior level, • Full-time, • Finance Referrals increase your chances of interviewing at Nationwide Building Society by 2x Get notified about new Customer Insights Manager jobs in England, United Kingdom. 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Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Location: Swindon (UK) Department: Operations Reports to: Platform Availability Manager We’re looking for a world class Change & Implementation Manager to lead and evolve our Change & Implementation capability across Edenred PayTech. This is a senior role with end‑to‑end accountability for how technology and business change is governed, executed, and embedded in a high‑volume, regulated, and fast‑moving payments environment. You’ll provide strategic direction, lead and develop a high‑performing team, and work closely with Engineering, Product, Security, Systems, and Senior Leadership to ensure change governance enables delivery velocity while protecting platform resilience, customer experience, and regulatory compliance. A key focus of the role is modernising change governance by embedding risk, quality, and assurance directly into CI/CD pipelines, aligning with ITIL4, DevOps, and continuous delivery practices. Lead and develop the Change & Implementation team, building a culture of accountability, quality, and continuous improvement. Set the strategic direction for Change, Release, and Implementation governance aligned to organisational and Execo expectations. Own and deliver the roadmap for process maturity, tooling evolution, and automation. Represent Change & Implementation at senior and executive‑level forums, providing insight, assurance, and escalation. Oversee end‑to‑end change governance including TRM, CAB, ECAB, and implementation readiness. Define robust standards for implementation planning, risk assessment, validation, and rollback. Embed ITIL4 practices and drive consistent adoption across Product, Engineering, and Operations. Ensure governance meets regulatory and audit requirements without constraining delivery speed. Embed governance, quality gates, and risk checks directly into CI/CD pipelines to enable continuous compliance. Define standards for automated and low‑touch change, including eligibility criteria, monitoring, and risk thresholds. Ensure full traceability from code commit through deployment and post‑implementation validation. Partner with Engineering and DevOps to align approval logic, automated testing, and observability with governance controls. Ensure rollback readiness through automated playbooks and deployment strategies (e.g. canary, blue/green). Transform change management from a manual process into an automated, data‑driven capability. Implement KPIs and dashboards to track throughput, risk, quality, and outcomes. Own PIR and RCA processes, ensuring corrective actions are followed through to completion. Publish meaningful reporting for senior stakeholders, including risk trends, readiness, and decision heatmaps. Develop Change Leads and Analysts, improving technical capability, decision quality, and confidence. Lead recruitment, succession planning, and capability uplift for the function. Champion continuous improvement, learning, and modern change practices. Proven experience leading a Change, Release, or Implementation function in a technology, fintech, payments, or regulated environment. Strong people leadership experience with a track record of building and developing high‑performing teams. Deep understanding of ITIL4 and end‑to‑end change / release governance. Hands‑on knowledge of CI/CD delivery models, automated testing, and modern deployment practices. Experience embedding governance and risk controls into automated delivery pipelines. Excellent stakeholder management and communication skills, including senior and executive audiences. Ability to assess complex technical and operational risk and make sound decisions under pressure. Experience in PCI DSS and/or FCA‑regulated environments. Familiarity with tools such as GitLab CI/CD, Azure DevOps, and Jenkins Strong data and reporting capability, including dashboards and KPI packs. Background exposure to Platform, Infrastructure, Cloud, or Network Engineering. We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast‑paced and innovative business. 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme – employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other ‘in office’ snacks & refreshments Volunteering programme Social events Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. #J-18808-Ljbffr