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Job Purpose To develop and maintain strong relationships with clients by providing excellent customer service, understanding their needs, and delivering tailored solutions. The Relationship Manager is responsible for managing client accounts, supporting business growth, ensuring high levels of customer satisfaction, and maintaining long-term business relationships. Key Duties • Build and maintain strong, long-term relationships with existing and prospective clients., • Act as the primary point of contact for client enquiries, requests, and concerns., • Understand clients' business needs and recommend suitable products or services., • Manage client accounts, ensuring accurate records and timely follow-up on all communications., • Coordinate with internal departments to ensure efficient delivery of services and prompt resolution of client issues., • Monitor client satisfaction and implement strategies to improve customer retention and loyalty., • Identify opportunities to grow existing accounts and generate new business., • Prepare reports on client activities, account performance, and business development opportunities., • Ensure compliance with company policies, procedures, and relevant regulatory requirements. Skills Required • Experience in relationship management, account management, customer service, or business development., • Strong interpersonal and communication skills with the ability to build lasting professional relationships., • Excellent negotiation and problem-solving abilities., • Strong organisational and time management skills., • Ability to manage multiple client accounts and prioritise workloads effectively., • Commercial awareness with the ability to identify business opportunities., • Proficiency in Microsoft Office and customer relationship management (CRM) systems., • Ability to work independently and collaboratively to achieve business objectives.

Location: Oxford, UK Salary: £50,200 per annum Hours: 37.5 hours per week TENGFEI INTERNATIONAL LTD We are seeking an experienced International Business Consultant to join our growing advisory team. The successful candidate will support overseas corporate clients with UK market entry, business expansion and cross-border commercial projects. Key Responsibilities • Analyse clients' UK market entry and business expansion plans., • Prepare business plans, financial forecasts and market research reports., • Coordinate accounting, tax, payroll and compliance workstreams with internal teams., • Manage consultancy projects, including client communications and project delivery., • Prepare management reports and provide commercial recommendations., • Support overseas clients in establishing and developing UK operations. Requirements • Degree qualification or equivalent professional experience., • Experience in international business consultancy, market entry or cross-border business development., • Strong analytical and project management skills., • Excellent communication and client relationship management abilities., • Experience working with overseas corporate clients is desirable., • Business-level English; additional language skills are advantageous. What We Offer • Competitive salary., • Opportunity to work with international clients., • Career development within a growing consultancy business., • Professional and supportive working environment.

Positive Signs is growing — and we are looking for an experienced, highly organised, and people-focused BSL / Deaf and Interpreting Services Coordinator to join our expanding in-house team. As a respected Deaf-led organisation, Positive Signs delivers high-quality BSL interpreting, Communication Support Workers (CSWs), Deaf Inclusion services, ClickBSL, and wider communication support solutions across the UK for individuals, businesses, and public sector organisations. This exciting role sits at the heart of our operations, coordinating services, supporting enquirers and clients, liaising with a huge number of BSL Interpreters and freelance professionals, in addition to allocating jobs to our in house team and ensuring bookings are delivered smoothly, professionally, and with a strong commitment to Deaf inclusion and accessibility. This is a fast-paced, varied, and rewarding position suited to someone who enjoys problem-solving, managing multiple priorities, and building strong working relationships with a wide range of people. We are looking for someone who: • Has excellent organisation and communication skills and is an all rounder, • Thrives in a busy, team-focused environment in a supportive team, • Is confident liaising with new and existing clients, interpreters, CSWs, freelancers, and all enquirers end to end, ensuring requirements are met and delivered on site or remotely, • Has a proactive, professional, and solutions-focused approach and able to prioritise each day, • Can manage multiple live bookings and changing priorities with accuracy and attention to detail, • Shares our passion for Deaf inclusion, accessibility, and high-quality service delivery across Positive Signs Essential: • Minimum BSL Level 3 Signature qualifications preferred, • Experience dealing with phone, SMS and emails, on booking systems, CRM platforms, scheduling tools, and calendars, • Strong IT and digital / video communication skills, • Excellent written English and communication skills, • Ability to work under pressure and manage all bookings from enquiry through to completion, • Strong attention to detail and organisational skills Previous experience within a Deaf-led, interpreting, accessibility, recruitment, education, social care, or support organisation would be a significant advantage. Why join Positive Signs? • Work within a respected and growing Deaf-led organisation, • Be part of exciting developments including our own development and community based services as well as our own VRS service, - ClickBSL, • Hybrid and flexible working opportunities available, • Opportunities for career progression and further BSL development, • Full-time and part-time opportunities considered, • Combination of Upminster or Writtle ( Essex ) office-based meetings and work from home, • Support meaningful Deaf-led and community-based projects, • Join an ambitious, supportive, and forward-thinking team, • Salary negotiable depending on experience We strongly encourage experienced and committed to applications, All interviews will be BSL / English friendly at Upminster office, after a phone / video chat Ready to join us? Do you meet the criteria above ? Job Types: Full-time, Part-time, Permanent, Graduate Benefits: • Language training provided, • Private medical insurance, • Work from home Work Location: Hybrid remote plus in Upminster RM14 2UN

Transport Operations Manager Company: Vahora Logistics Ltd Location: London Salary: £30,000 to £35,000 per annum Job Type: Full-time, Permanent Working Hours: 37.5 hours per week About Vahora Logistics Ltd Vahora Logistics Ltd is a London-based transport and logistics company specialising in residential removals, furniture transportation, delivery coordination, property clearance logistics, and non-hazardous collection services across London and surrounding areas. The company works with private customers, estate-related organisations, and partner businesses to provide reliable transport, relocation, and logistics support services. As part of ongoing operational growth and increasing transport coordination requirements, the company is seeking a Transport Operations Manager to oversee and support daily logistics operations. Role Overview The Transport Operations Manager will be responsible for overseeing the company’s day-to-day transport, removals, and logistics operations. The role involves operational planning, route coordination, customer and subcontractor management, vehicle scheduling, and ensuring the efficient delivery of transport and clearance services. The successful candidate will play a key role in maintaining operational continuity, coordinating drivers and subcontractors, managing logistics schedules, and supporting the company’s continued expansion. Due to the practical operational nature of the business, the role may also involve occasional hands-on support for transport and delivery activities where operationally required. Key Responsibilities • Coordinate and oversee daily transport, removals, delivery, and non-hazardous clearance operations, • Plan and manage collection, relocation, and delivery schedules efficiently, • Organise vehicle allocation, route planning, and transport workflow, • Liaise with customers, estate agencies, contractors, and partner organisations regarding logistics requirements, • Manage customer bookings, quotations, and operational scheduling, • Supervise drivers, subcontractors, and operational assignments, • Monitor operational performance and ensure efficient service delivery, • Maintain transport schedules, operational records, customer documentation, and logistics reports, • Coordinate property clearance and non-hazardous collection logistics where required, • Monitor vehicle usage, maintenance schedules, and operational efficiency, • Undertake driving duties on occasion to support operational continuity, urgent service requirements, or business demands Candidate Requirements • Minimum 12 months’ experience in transport, logistics, removals, delivery coordination, operational support, or related logistics environments, • Experience coordinating transport schedules, logistics activities, customer bookings, or operational workflow preferred, • Strong organisational, communication, and customer service skills, • Ability to manage multiple operational assignments efficiently, • Good understanding of transport operations and logistics coordination, • Experience working with drivers, subcontractors, or operational teams advantageous, • Ability to support practical transport operations alongside management responsibilities where required, • Full UK driving licence preferred What We Offer • Permanent full-time role within a growing transport and logistics business, • Opportunity to develop operational management responsibilities, • Dynamic and varied logistics working environment, • Career progression opportunities as the business expands, • Involvement in transport coordination, customer logistics management, and operational planning Application Process Applicants should submit their CV along with a brief summary of their relevant transport, logistics, removals, or operational experience.

Job Purpose The Marketing Manager will be responsible for developing and implementing strategic marketing and business development initiatives to promote the organisation’s educational and training services, increase student enrolment, enhance brand awareness, and support the overall commercial growth of South London Learning Centre. The role requires managing both digital and traditional marketing activities, maintaining strong relationships with stakeholders, and ensuring the organisation remains competitive within the education and training sector. Key Duties and Responsibilities • Develop, implement, and manage the organisation’s overall marketing and promotional strategy in line with business objectives and growth targets., • Plan and execute marketing campaigns to promote educational courses, training programmes, workshops, and student recruitment initiatives., • Manage the organisation’s digital marketing activities, including website content, social media platforms, email campaigns, SEO, and online advertising., • Conduct market research and competitor analysis to identify trends, opportunities, and areas for business growth within the education and training sector., • Build and maintain the organisation’s brand identity, ensuring consistency across all marketing materials and communications., • Develop marketing materials including brochures, advertisements, newsletters, presentations, and promotional content for both online and offline use., • Coordinate student engagement and outreach campaigns to attract prospective learners and increase enrolment numbers., • Establish and maintain relationships with educational partners, community organisations, recruitment agencies, and external stakeholders to support business development activities., • Monitor and analyse the performance of marketing campaigns, website traffic, student enquiries, and conversion rates, preparing reports and recommendations for senior management., • Manage the organisation’s advertising budget and ensure cost-effective allocation of marketing resources., • Liaise with external marketing agencies, designers, printers, and digital service providers where required., • Organise promotional events, educational fairs, seminars, workshops, and networking activities to increase the visibility of the organisation., • Ensure compliance with advertising standards, data protection requirements, and all relevant regulatory obligations in relation to marketing activities., • Support senior management in identifying new commercial opportunities, partnerships, and service expansion initiatives., • Supervise junior marketing or administrative staff involved in promotional and communications activities where applicable.

The postholder will be responsible for the following duties and responsibilities: • Develop and implement sales and business development strategies to increase vehicle sales and expand the company’s customer base within the UK market, • Identify and secure new business opportunities through networking, market research, lead generation, and strategic partnerships, • Build and maintain strong relationships with existing and prospective clients, dealerships, suppliers, and finance partners, • Manage key customer accounts and ensure high levels of customer satisfaction and retention, • Promote imported Japanese vehicles and local vehicle stock to individual and commercial customers, • Negotiate commercial terms, pricing structures, finance arrangements, and sales agreements with customers and business partners, • Conduct market analysis and competitor research to identify industry trends, customer demands, and commercial opportunities, • Coordinate with suppliers and overseas partners regarding vehicle sourcing, procurement, and stock availability, • Monitor sales performance, prepare sales forecasts, and produce management reports relating to revenue generation and business growth, • Work closely with the marketing team to support promotional campaigns, digital advertising, and brand development initiatives, • Ensure compliance with all company procedures, trading standards, consumer protection regulations, and relevant UK legal requirements, • Support the expansion of the company’s commercial partnerships within the automotive and motor trade sector, • Attend trade exhibitions, networking events, and industry meetings to promote the company’s services and generate business opportunities, • Liaise with finance and insurance providers to facilitate vehicle finance arrangements and associated showroom services, • Maintain accurate customer records, sales documentation, and account management systems, • Contribute towards the overall operational and commercial growth objectives of the business

We are currently seeking an enthusiastic, passionate and experienced Sales Administrators to join our team. You will be joining a well-known company in the region and will play a pivotal role for the smooth growth of our business. We are currently in need of a skilled Sales Administrators to match the expansion of our business and to meet the enhanced customers’ demand. Key Duties and Responsibilities • Process customer orders for meat and meat products received via in-store, telephone, and online channels accurately and efficiently, • Prepare and issue sales invoices, quotations, order confirmations, and related delivery documentation, • Maintain and update customer accounts and sales records using internal systems and databases, • Coordinate with suppliers to confirm product availability, pricing, and delivery schedules, • Liaise with warehouse and delivery teams to ensure timely and accurate fulfilment of orders, • Monitor stock levels and assist in planning replenishment based on sales demand and business needs, • Handle routine customer enquiries regarding orders, pricing, product availability, and delivery status, • Support management with preparation of sales reports, sales summaries, and general administrative tasks In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details. Experience in the similar role for 3 years is desirable. If you are a skilled Sales Administrators looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Working Hour: 37.5 Hours per week

Customer Service Manager 📍 Location: Romford, RM1 🏢 Company: B2B Educators UK 💷 Salary: £38,500 – £42,000 per year 🕒 Full Time | Monday to Friday 🚀 Immediate Start Available Job Description We are looking for a professional and motivated Customer Service Manager to join our growing team in Romford. The successful candidate will oversee daily customer service operations, student support, office administration, and staff coordination while maintaining excellent customer satisfaction standards. This is an excellent opportunity for someone with strong leadership, communication, and organisational skills. Responsibilities • Manage customer service and front office operations, • Handle customer and student enquiries professionally, • Supervise reception and administrative staff, • Resolve complaints and provide effective solutions, • Maintain records, reports, and office systems, • Support admissions and business operations, • Ensure high customer satisfaction and professional standards, • Assist with marketing and student recruitment activities Requirements • Previous experience in customer service or management preferred, • Excellent communication and organisational skills, • Good computer and administration skills, • Ability to work in a busy office environment, • Professional appearance and positive attitude, • Education or training sector experience is an advantage Benefits ✅ Career progression opportunities ✅ Friendly and professional environment ✅ Training and support provided ✅ Performance based growth opportunities