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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Process Manager - Financial Crime About the role As a Principal Associate Process Manager, you will own the end-to-end design and health of our Financial Crime processes, spanning Transaction and Application Fraud, Disputes, AML, and Authorisations. You will be responsible for defining process strategy, developing robust oversight, and driving continuous improvement across the Financial Crime portfolio. This is a highly collaborative role where you will lead complex problem-solving initiatives to eliminate operational inefficiencies, balancing commercial and regulatory requirements to deliver exceptional outcomes for both our customers and our operations teams. What you'll do Process Design & Optimisation: Own and critically challenge process scope, design, and management; define success measures and dynamically monitor Key Results and Critical to Quality metrics. Risk & Control Ownership: Take accountability for the risk and control environment, ensuring regulatory requirements are robustly applied, mitigated, and governed. Continuous Improvement: Apply structured, data-driven methodologies to solve complex problems, lead large-scale transformations, and continuously develop and share process improvement tools to uplift process capabilities within the wider team. Issue Management & Governance: Establish strong governance practices to oversee process health, ruthlessly prioritise improvements, and lead root-cause analysis to resolve operational breakdowns. Stakeholder & Operational Influence: Collaborate closely with strategy and servicing teams to deliver the roadmap, while influencing business changes that impact your process.. The skills and experience you need Process Management Expertise: Proven experience in process management within a regulated industry, with a Lean Six Sigma certification being highly desirable. Risk & Control Management: Prior experience identifying operational risks and managing mitigations through the implementation of robust internal controls. Structured Problem Solving: A track record of using data-driven process management techniques to define problems, implement solutions, and manage large-scale transformation projects. Cross-Functional Collaboration: Exceptional stakeholder management skills with the ability to influence business decisions, manage change, and work collaboratively across diverse teams. Operational Insight & Attention to Detail: A detail-oriented mindset with the ability to master complex systems, ideally complemented by experience working within a contact centre environment. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we’re looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you’ll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA’s up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Governance and Process Specialist (12 month FTC) Job Title: Knowledge Governance and Process Specialist (Associate) - 12 Month FTC Location: Nottingham Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the Role The purpose of this role is to maintain the integrity, quality, and compliance of the entire knowledge ecosystem. This specialist is responsible for developing, enforcing, and auditing the standards and rules that ensure knowledge is consistently accurate, high-quality, and fully prepared for any regulatory review or audit. A core focus is also on continuously optimising all Knowledge Management (KM) workflows for maximum efficiency. What you’ll do • Establish the foundational rules and processes that govern how knowledge is created, managed, and archived., • Define the governance model, which includes setting content standards, template requirements, and publishing policies., • Actively monitor and report on adherence to these standards across the team., • Manage and execute regular quality assurance checks and audits to ensure processes meet regulatory requirements and the knowledge base is consistently 'audit-ready.', • Design, map, and continuously seek to improve the operational workflows (such as content submission, review, and archival) to ensure content creators and the operational team can work as efficiently as possible. The skills and experience you need • Governance and Standards Ownership: Define and maintain the comprehensive Knowledge Management (KM) governance model. This includes developing content standards, maintaining template libraries, and setting clear publishing policies to ensure consistency across all content creation., • Compliance and Audit Readiness: Execute regular knowledge audits and quality assurance programmes. You will manage FUSE controls (if applicable) and general compliance/audit readiness activities to ensure the knowledge eco-system is fully prepared for internal and external regulatory reviews., • Process Design and Improvement: Design, map, and use a data driven approach to continuously improve all KM-related workflows. This includes processes for content submission, review, validation, translation, and archival, with the goal of maximising efficiency for content creators and the operational team., • Quality Assurance (QA) Implementation: Work closely with the Knowledge and Insight Manager to implement and administer the formal quality assurance programme, ensuring published content strictly adheres to the style guide, brand tone of voice and technical accuracy standards., • Well Managed: Monitor and regularly report on adherence to the established rules and processes for content creation and lifecycle management across the knowledge function. Measures of Success • Compliance/Audit Score: Consistent achievement of high scores in both internal quality assurance programmes and external compliance audits (e.g., FUSE controls)., • Process Efficiency: Measurable reduction in time or steps within key KM workflows (e.g., time from content submission to publication) due to successful process improvements., • Standards Adherence: High level of compliance, as measured by audit results, to the defined content standards, style guide, and governance model across the knowledge base., • Document Currency: All governance documentation, policies, and workflow maps are maintained, current, and accessible to relevant stakeholders Where and how you'll work This is a 12 Month Fixed Term Contract position based in our Nottingham Office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Suitable candidates will have NVQ Level 3 in IT or Business Administration, strong communication skills, and experience in office management. Exemplar Health Care is seeking an Office Manager for Yarningdale Care Home in Codnor. In this role, you will provide administrative support to ensure smooth

ROLE: Class 1 Driver (Up to 44 Tonne) HOURS: Basic 40 hours per week, Monday - Friday, between 06:00-18:00 SALARY: £15.52 per hour BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Eurocell Recycle, Ilkeston Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We're looking for an experienced Class 1 Driver to support our Recycling Operations, predominantly running out of our Ilkeston (Derbyshire) and Selby (Yorkshire) sites. The position involves using/operating a Walking floor trailer to complete collections and deliveries across various locations. The role may include overtime or nights out on a regular basis, or occasionally, depending on business needs, to support specific routes or time-sensitive deliveries. WHAT OUR CLASS 1 DRIVERS DO: Collect and deliver uPVC plastic in various containers Transport internal bag loads between Ilkeston, Alfreton, and Selby sites Provide holiday and sickness cover for Skip Lorry and Tanker operations (training provided) Deliver and collect products professionally, efficiently, and on time Liaise with the Transport Manager to ensure schedules and deadlines are met Load and unload vehicles safely and effectively WHAT WE NEED FROM OUR CLASS 1 DRIVERS: Valid Driver CPC and Cat C+E (Class 1) Licence Tacho Card Minimum 1 year's HGV driving experience No more than 3 penalty points on licence Comfortable with multi drop and able to accommodate nights out as and when required WHAT WE OFFER OUR CLASS 1 DRIVERS: You will be rewarded with a very competitive basic salary Overnight rate paid if / when needed 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Office Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Position: Office Manager Care home: Yarningdale Location: Hollywell Avenue, Codnor, Ripley, DE5 9SG Contract type: 40 hours per week, No weekends required but must be flexible Salary: £30,222.40 Care home CQC rating: Rated ‘Good’ by CQC Are you someone with great administrative and office management skills, and an eye for detail? As Office Manager, you’ll provide administrative support to ensure our home runs smoothly for everyone. This is an exciting opportunity to use your skills to make a real difference every day. Join us as our new Office Manager at Yarningdale care home in Ripley. About Exemplar Health Care Yarningdale is part of Exemplar Health Care, one of the country’s leading nursing care providers. We support adults living with dementia, complex mental health needs and neuro-disabilities including brain injuries and Huntington’s disease. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress. About the role Our Office Managers provide administrative support, including drafting letters, maintaining financial records, managing filing systems and organising appointments. No two days will ever be the same, but your day-to-day responsibilities will include: • maintaining accurate financial records and our purchase ordering/sales ledger system, • effective management of budgetary controls, • completing staff records, including attendance and holiday records, • processing payroll information, • being the first point of contact for colleagues, the people we support and our visitors, • overseeing the home’s general enquiries, • promoting choice, dignity and independence. About you Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. You’ll also have: • experience of working in administration or office management, • efficient data processing skills, • keen attention to detail, • the ability to work to deadline, • an approachable and friendly personality, • excellent written and verbal communication skills, • good working IT knowledge and digital skills. To apply for this role, you’ll need a relevant qualification, such as Information Technology or Business Administration at NVQ Level 3 or equivalent. If you haven’t worked in the care sector before, we’ll help you feel right at home from the start with our induction, buddy, and ongoing training programmes. What we offer We offer great rewards and perks including: • regular supervision, peer support, learning opportunities and career prospects, • retail and lifestyle discounts, • free DBS check, • 24/7 counselling and support, • Blue Light Card eligibility. How to apply Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW

From management accounts to margin analysis to process improvement; you'll do it all in a varied, hands-on, part-time Management Accountant role with real autonomy and opportunity. Join a growing, design-led furniture business with a collaborative culture, where your ideas will be valued, your input will make a genuine impact, and no two days will be the same. BASIC SALARY: £45,000 FTE - (pro-rata depending on work pattern agreed) BENEFITS: · 24 Days Holiday · EAP · Life assurance LOCATION: This is a part time, office based role in Long Eaton, Nottingham. COMMUTABLE LOCATIONS: Nottingham, Derby, Leicester, Coalville, Loughborough, Castle Donington, Mansfield, Newark-on-Trent, Grantham, Melton Mowbray JOB DESCRIPTION: Management Accountant This Management Accountant role will provide direct support to the Finance Director and play a crucial role in providing high quality finance service to the wider team as well as assisting with all day-to-day financial tasks. This is a part time role (2 or 3 days per week). We're looking for somebody who enjoys rolling their sleeves up, getting involved, sharing ideas and helping shape how systems, reporting and processes evolve over time. KEY RESPONSIBILITIES: Management Accountant Day to day, as our Management Accountant, you will: · Assist with the preparation of monthly management accounts, including journals, accruals, prepayments and reconciliation · Produce profit and loss reporting, variance analysis and supporting financial commentary · Analyse sales, supplier costs, transport costs and margins to support commercial decision making · Support budgeting, forecasting and longer-term financial planning alongside the Finance Director · Help improve reporting processes, systems and management information across the business · Support wider operational finance activities including payment runs, reconciliation and transactional finance processes when required PERSON SPECIFICATION: Management Accountant You will be an experienced Management Accountant, Finance Manager or commercially focused finance professional who enjoys working within a collaborative, hands-on SME environment. You'll be somebody who enjoys variety, thrives on autonomy, and takes pride in improving processes and adding value across the wider business. To be successful in this role, you will have: · Previous experience producing management accounts independently · Strong commercial awareness and confidence analysing financial performance and margins · Excellent Excel and spreadsheet skills, with confidence using financial systems (Sage experience advantageous) · The ability to work autonomously, manage priorities and take ownership of your workload · ACA, ACCA or CIMA qualifications would be advantageous, although strong QBE or part-qualified candidates will also be considered THE COMPANY: We are a design house, importer and wholesaler of furniture to the UK market. Operating for over 20 years, we supply furniture to some of the most respected retail brands in the UK, as well as the independent furniture retail sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Management Accountant, Finance Manager, Assistant Finance Manager, Finance Business Partner, Company Accountant, Financial Accountant, Assistant Accountant, Commercial Accountant, Part Qualified Accountant, QBE Accountant. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18479, Wallace Hind Selection

HR & Payroll Administrator Department: Human Resources Reports to: HR Manager / HR Director Location: Derbyshire Contract Type: Full-time Role Purpose The HR & Payroll Administrator provides day-to-day administrative support to the HR and payroll function. This role is ideal for someone who has had experience across payroll processing, HR administration and compliance. The function is going through change and transformation with arrival of a new HR Director and there is also potential to grow as the business grows. Key Responsibilities: Payroll Administration - Monitor and manage the payroll inbox, escalating queries where necessary - Support the processing of monthly/weekly payroll under supervision - Collect employee timesheets and check for completeness, accuracy, and approval - Input payroll data including starters, leavers, pay changes, overtime, and absences - Assist with processing employee expenses in line with policy - Maintain accurate payroll records and update payroll systems - Assist with basic payroll reporting and year-end activities such as P60s and P11ds. HR Administration - Carry out Right to Work checks in line with legal requirements - Request, chase, and record employment reference checks - Assist with preparing contracts, offer letters, and starter documentation - Support onboarding and offboarding processes - Digitise employee files and maintain records on the HR system - Audit employee files to ensure compliance - Maintain employee records including absences and probation tracking - Provide first-line HR administrative support Compliance & Data Management - Handle sensitive employee data confidentially and in line with GDPR - Follow HR and payroll procedures to ensure compliance - Support audits by maintaining accurate records Skills & Experience Essential - Experience in an administrative or office-based role - Strong attention to detail - Good organisational and time-management skills - Confident using Microsoft Office - Ability to handle confidential information Desirable - Exposure to HR or payroll administration - Interest in a career in HR or payroll - Willingness to work towards CIPD or CIPP qualifications Development & Support Full training will be provided, along with ongoing support from the HR team and opportunities for professional development

About Rehlko Rehlko is a global leader in power and energy resilience. Formerly known as Kohler Energy, Rehlko has continually shaped the way the world powers homes, industries, and critical infrastructure. As part of this exciting growth, WB Power Services has now become Rehlko. This transition marks our evolution into an OEM, allowing us to design, build, and deliver complete power solutions from the ground up. It’s a transformation that strengthens our technical capability, expands our product range, and deepens the value we offer to our clients. We retain the strong, values-led foundation of a family business, while being empowered by the scale, resources, and global vision of Rehlko. For our people, this means new opportunities, bigger projects, and a chance to shape the future of resilient, sustainable energy. About the Role As a Design Engineer, you will be responsible for delivering high‑quality CAD and engineering design work across a range of projects. You will play a key role in improving existing products, developing new solutions, and ensuring all design activity meets Rehlko’s technical, safety, and compliance standards. What You'll Be Doing • Research and develop ideas for new products, technologies, components, processes, and manufacturing systems., • Produce technical plans, drawings, and prototype designs using CAD and CAE software., • Collaborate with the Projects Team to revise and improve existing drawings., • Ensure effective communication with all relevant departments via Microsoft Outlook., • Maintain awareness of cash‑flow considerations throughout project activity., • Attend scheduled meetings with the Design Manager and maintain documentation where required., • Attend all new and variation project handovers, formally accepting projects from Sales., • Provide CAD and design support to the Projects team and wider business, ensuring all drawings meet required specifications., • Take responsibility for design success from concept through to manufacture, ensuring seamless integration into production., • Work on multiple phases or sub‑tasks of large projects under the guidance of a Project Manager, or independently manage moderately complex projects., • Capture and specify design requirements accurately., • Use mathematical modelling to validate new concepts and assess feasibility and cost‑effectiveness., • Translate verbal requirements into detailed design proposals, identifying issues and implementing solutions to achieve high‑quality outcomes., • Carry out simulations for new and prototype products using in‑house software, providing feedback and design support., • Track and document all design changes., • Maintain control of Bills of Materials (BoM), CAD models, and engineering drawings., • Undertake special projects as required. What We’re Looking For • Strong background in engineering design, ideally within power systems, mechanical engineering, or a related technical field., • Proficient in CAD and CAE software, with the ability to produce accurate, high‑specification drawings., • Strong analytical and mathematical modelling skills., • Ability to interpret and translate technical requirements into practical design solutions., • Experience working within ISO‑driven quality frameworks. What You’ll Get • Competitive and negotiable salary, • 25 days annual leave + bank holidays, • Private healthcare, • Life assurance (Death in Service), • Long service recognition, • Employee perks and discount platform, • Excellent internal support and investment in your success, • Clear path for career progression in a thriving sector

Due to continued growth and development, an established and expanding engineering and manufacturing Group are looking to appoint an experienced Group Commercial Sales Manager to support the next phase of business growth. This is an exciting senior-level opportunity for a commercially driven individual with a strong background in manufacturing or industrial sales. You will play a key role in driving profitable revenue growth, developing strategic customer relationships, identifying new business opportunities, and supporting the long-term commercial strategy across multiple businesses within the Group. The Role • Develop and implement commercial sales strategies across the Group, • Identify and secure new business opportunities within OEMs, distributors, and end-user markets, • Manage key accounts, long-term contracts, and customer relationships, • Lead commercial negotiations, pricing strategies, and margin management, • Prepare quotations, tenders, and technical proposals alongside engineering and operations teams, • Work closely with production, planning, and supply chain teams to align customer demand with manufacturing capacity, • Monitor market trends, competitor activity, and raw material pricing, • Maintain accurate forecasts and pipeline activity using CRM systems, • Support and mentor sales/account management team members where required What We Are Looking For • Degree or equivalent qualification in Sales, Business, or a related field, • Minimum 5 years’ experience in commercial sales within manufacturing or industrial sectors, • Strong understanding of manufacturing processes, pricing models, and cost structures, • Proven experience managing B2B accounts and full sales cycles, • Experience with tenders, contracts, and long-term supply agreements, • Excellent negotiation and stakeholder management skills, • Commercially astute with a strategic mindset, • Ability to translate technical requirements into commercial solutions Package • Circa £55,000 - £60,000 salary dependent on experience, • Monday – Friday, 8:00am – 5:00pm working hours, • 25 days annual leave plus bank holidays, • Opportunity to join a rapidly growing engineering and manufacturing Group, • Senior-level position with genuine influence on commercial strategy, • Long-term career development opportunities, • Collaborative and supportive working environment This role will involve a mixture of home office, manufacturing site, and customer-facing work, including domestic travel. Due to the volume of applications, only successful candidates will be contacted

TRANSACTION SERVICES MANAGER (12 MONTH CONTRACT) SANDIACRE, NG10 5AN (ONSITE) COMPETITIVE SALARY Are you an experienced finance professional with a passion for leading high‑performing transaction services teams? We're looking for a Transaction Services Manager to lead core finance operations across Progress Rail Services UK Ltd and Electro‑Motive Diesel Ltd, with responsibility for Accounts Payable, Sales Ledger, Credit Control and Treasury, ensuring robust controls and excellent service delivery. THE ROLE: As a Transaction Services Manager, you will be required to: - Lead the Transaction Services function across the UK businesses, with end‑to‑end responsibility for Accounts Payable, Sales Ledger, Credit Control and Treasury. - Ensure accurate, timely supplier payments, customer invoicing and cash management, driving strong cash flow and financial control. - Own and continuously improve procure‑to‑pay, order‑to‑cash and payment processes, including a central role in cross‑business improvement projects. - Oversee credit control and customer debt positions, supporting resolution of issues and improving receivables reporting and efficiency. - Manage treasury operations, ensuring bank payments are processed on time and identifying payment process improvements. - Deliver robust monthly reporting, balance sheet reconciliations and analysis aligned to business objectives. - Ensure full compliance with SOX, accounting standards, internal controls and regulatory requirements; act as a key contact for external auditors. - Lead, develop and coach the Transaction Services team, fostering a culture of continuous improvement and high performance. - Promote Caterpillar and PRS values, contributing to operational excellence, OPACC improvement and wider finance and business initiatives. THE CANDIDATE: The ideal Transaction Services Manager: - Management experience across Accounts Payable, Credit Control and Treasury - Strong leadership skills and development of team - Ability to support in business improvement projects - Self-starter with proven ability to work on own initiative - Proactive approach to identification and resolution of improvement opportunities - Ability to deal with change and prioritise workload in a changing environment - Capacity to understand the business strategy and make decisions within the context of the bigger picture - Excellent Communication skills - Experience of ERP systems, Microsoft Office packages, particularly excel - Experience of Microsoft Dynamics desired not essential - Numerate and articulate BENEFITS: Competitive salary + company bonus Tailored training and development, including company‑funded external qualifications where relevant Generous pension scheme with 7% employer contribution Life assurance at 3.5× your salary Employee Assistance Programme for confidential wellbeing support Discounted gym membership - up to 25% off at 4,000+ UK gyms Fuel card savings of 2-3p per litre at 3,500 stations, including BP, Esso and Shell Employee recognition schemes celebrating great work 33 days' holiday per year (inclusive of bank/public holidays) ABOUT PROGRESS RAIL: Progress Rail, a Caterpillar company, is one of the largest integrated and diversified providers of rolling stock and infrastructure solutions and technologies for the global rail industry. The company provides advanced EMD® locomotives, engines, and technologies, railcars, trackwork, fasteners, signalling, rail welding and Kershaw Maintenance-of-Way equipment, along with dedicated locomotive and freight car repair services, aftermarket parts support and recycling operations. Progress Rail's deep industry expertise ensures a commitment to quality through innovative solutions. With a global network across the United States, Canada, Mexico, Brazil, Germany, Italy, Australia, China, Germany, India, South Africa, the United Arab Emirates and the United Kingdom, we are committed to serving our customers. PROGRESS RAIL VALUES: Integrity - the power of honesty Excellence - the power of quality Teamwork - the power of working together Commitment - the power of responsibility Sustainability - the power of endurance EQUAL OPPORTUNITIES: Progress Rail is an equal opportunity employer. All qualified applicants will receive consideration for employment. We value and embrace diversity of thought, background and unique experiences and we pride ourselves on being an inclusive workforce and culture. HOW TO APPLY: To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to contact Taher Rahman at our Sandiacre site. We would politely request no agencies please

Delivering retrofit solutions across the UK to improve the energy efficiency of homes. We are looking for an experienced, motivated and driven HSE, Health, Safety and Environment Manage. This is a key role ensuring compliance, promoting a positive safety culture, and supporting operational teams in delivering projects safely and efficiently. We are looking for someone who is great team player and an efficient individual, who is capable of multi-tasking in a fast-paced environment. Key Responsibilities: • Leading HSE health and safety across the business, ensuring compliance with HSE UK legislation and company policies., • Acting as the first point of contact for all HSE health, safety and environment queries, providing clear advice to staff and managers., • Developing, implementing, and maintaining our ISO certified HSE health, safety and environmental management systems, policies, procedures and documentation in line with current legislation., • Production and regular review of our risk assessments and method statements., • Conducting regular site inspections and internal audits, documenting and implementing corrective action plans as required., • Supporting the evaluation, onboarding, induction and in-life management of contractors., • Delivering inductions, training, toolbox talks and briefings to staff and contractors., • Providing guidance and support to site teams on HSE health and safety matters., • Leading on the reporting and investigation of incidents (including hazards and near misses), root cause analysis and the implementation of corrective actions., • Leading regular HSE health and safety meetings with internal teams and contractors., • Delivering HSE health, safety and environmental reporting to senior management and key stakeholders, including KPIs, compliance metrics and risks and issues., • Liaising with regulators, auditors and external advisors as required., • Working closely with our Compliance Manager and Consultants Skills & Qualifications: • Strong knowledge of HSE health, safety, and environmental legislation and best practice, • 5 plus years’ experience in construction-based HSE Health & Safety, • Proven experience on construction projects, with a strong knowledge of CDM Regulations, • NEBOSH General / Construction Certificate (essential), • IOSH Membership (essential), • Strong understanding of construction risk management, • Experience in HSE health & safety policies, procedures and systems, • Experience using digital reporting systems, • Proactive, solution-focused approach to problem-solving, • Effective influencing and communication skills, • Proficient in Microsoft Office (Outlook, Excel, Word and PowerPoint), • Full UK driving licence (due to site travel requirements) Benefits: 26 days annual leave + bank holidays Health & Wellbeing cash back plan Employee Assistance Programme Bonus opportunity Monday to Friday 9am – 5pm Work authorisation: United Kingdom (required)

WBPS is now Rehlko! About Rehlko Rehlko is a global leader in power and energy resilience. Formerly known as Kohler Energy, Rehlko has continually shaped the way the world powers homes, industries, and critical infrastructure. As part of this exciting growth, WB Power Services has now become Rehlko. This transition marks our evolution into an OEM, allowing us to design, build, and deliver complete power solutions from the ground up. It’s a transformation that strengthens our technical capability, expands our product range, and deepens the value we offer to our clients. We retain the strong, values-led foundation of a family business, while being empowered by the scale, resources, and global vision of Rehlko. For our people, this means new opportunities, bigger projects, and a chance to shape the future of resilient, sustainable energy. The Opportunity We are seeking an experienced Project Manager / Senior Project Manager to join our expanding Projects team. This is an exciting opportunity to take the lead on generator installation projects across the UK and Europe, acting as both principal and sub-contractor. You will be responsible for ensuring projects are delivered safely, efficiently, and to the highest quality standards, while building strong client relationships and managing resources effectively. The role requires regular travel to project sites across the UK and Europe, with all travel, hotel, and food expenses fully covered. Key Responsibilities • Manage multiple generator installation projects simultaneously, from handover through to commissioning., • Attend project handovers and review scope, delivery, and client requirements., • Build and maintain strong client relationships, ensuring satisfaction and repeat business., • Coordinate engineers, subcontractors, and suppliers for efficient project delivery., • Monitor budgets, financial performance, and cash flow., • Ensure compliance with ISO9001, ISO14001, and ISO45001 standards., • Maintain accurate project records using CRM systems (e.g., Protean)., • Oversee purchase orders, invoicing, and supplier management., • Support the development and appraisal of project administrators and engineers., • Travel regularly to project sites across the UK and Europe (expenses covered). The Person • Strong background in project delivery within mechanical, electrical, or construction sectors., • Experience in generator projects desirable, but not essential., • Proven track record in managing budgets, schedules, and client relationships., • Excellent problem-solving skills with a proactive and adaptable approach., • Competent in using IT systems and project management software., • Confident communicator with strong organisational skills., • Flexible and willing to travel extensively across the UK and Europe. What We Offer • Competitive salary., • 28 days holiday plus bank holidays., • Company vehicle or car allowance., • Private healthcare., • All travel, food, and hotel expenses covered when working away (UK & Europe)., • Death in Service benefit., • Outstanding Employee Assistance Programme., • Clear senior progression paths within a global business

ROLE: 7.5 Tonne Driver HOURS: 50 hours per week, Monday - Friday, starting at 06:00 SALARY: £13.39 per hour plus over time allowance BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Eurocell Recycle, Ilkeston - Selby Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our 7.5T Rigid Box Van driver role, is a unique and highly rewarding job for the right individual, who likes driving, a fair amount of manual labour and who is looking to help the environment by helping to Recycle UPVC window Frames. From our 2 Recycle sites at selby and Ilkeston, we cover approximately 3/3 of the country collecting waste UPVC window frames and tip them into our partner sites, who store them on our behalf until we can bulker them up on our large artic fleet vehicles. WHAT OUR 7.5 TONNE DRIVERS DO: Collect and deliver uPVC plastic in various containers Drive to waste UPVC window frame suppliers and load your vehicle up by hand with the waste window frames ready to be recycled Waste to be taken to our business partners premises and manually loaded off Deliver and collect products professionally, efficiently, and on time Liaise with the Transport Manager to ensure schedules and deadlines are met Load and unload vehicles safely and effectively WHAT WE NEED FROM OUR 7.5 TONNE DRIVERS DO: Valid Driver CPC and Category C1 licence Tacho Card Minimum 1 year's HGV driving experience No more than 3 penalty points on licence Comfortable with multi drop Nights out essential as job entails staying away all week WHAT WE OFFER OUR 7.5 TONNE DRIVERS: You will be rewarded with a very competitive basic salary Overnight rate paid if / when needed 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Aftermarket Service Manager Circa £40,000 + Bonus + Benefits (Negotiable for the Right Person) A well-established engineering business is looking for an experienced Aftermarket Service Manager to lead a busy service and projects team supporting industrial customers across the UK and overseas. The Role • Manage and coordinate site service activities, maintenance projects and retrofit works, • Lead and support a team of site-based engineers and technicians, • Carry out technical support, quotations, site surveys and project planning, • Act as the key point of contact for customers, suppliers and engineering teams, • Oversee RAMS, scheduling and delivery of engineering projects, • This is primarily an office-based role with occasional travel to customer sites across the UK and internationally, including offshore locations when required What We’re Looking For • Engineering qualification (Mechanical or Electrical preferred), • Previous experience in a service management or engineering project role, • Strong understanding of industrial installation, maintenance or process environments, • Experience working within sectors such as power generation, oil & gas, heavy engineering or similar, • Excellent communication and organisational skills, • Knowledge of site safety procedures and project coordination, • Willingness to undertake relevant training and travel offshore as part of the role is essential What’s on Offer • Salary around £40,000, negotiable depending on experience, • Bonus and benefits package, • 4-and-a-half days a week, • Flexible working hours, • Long-term career progression within a growing engineering business Interviews are taking place shortly, so early applications are encouraged

Thorn Baker Recruitment have the exciting opportunity to recruit for a Technical Manager for our client based in Nottingham. You will lead the engineering team and oversee the delivery of innovative electronic products from concept through to manufacture. About the Role: The Technical Manager is responsible for leading the technical direction of engineering projects and ensuring the successful delivery of electronic products from initial concept through to full-scale production. This role combines technical expertise, team leadership, and project oversight. The successful candidate will act as the bridge between design engineering, manufacturing, and the customer, ensuring that all products are technically robust, manufacturable, and delivered on time. Pay & Benefits: Starting salary £40,000 - £50,000 per annum 20 Days holiday + 8 days bank holidays Working Monday - Thursday 8:30am - 5pm & Friday 8:30am - 2pm Statutory pension scheme Chance for progression within the company Roles & Responsibilities Involved in the full lifecycle of electronic product development from concept through to production. Lead and manage a team of electronics technicians and manufacturing operators. Ability to interpret electronic circuit diagrams and fault find to component level. Ensure designs are optimised for manufacture, cost, and reliability Support project planning, timelines, and resource allocation Drive continuous improvement across engineering and production processes What we need from you Experience working in a contract electronics manufacturing environment Previous leadership or team management experience in a SME Business. Strong understanding of manufacturing processes and design for manufacture Knowledge of quality standards Excellent problem-solving and decision-making skills Have a mechanical mindset (desirable) If this position is not the one for you, we have more great roles on our jobs page, why not take a look here

Health & Safety Manager We are looking for an experienced Health & Safety Manager to lead compliance, auditing and continuous improvement activities across our clients manufacturing, office and construction site operations. This role is responsible for maintaining ISO standards, ensuring compliance with UK Health & Safety legislation and promoting a positive safety culture throughout the business. Key Responsibilities • Drive Health & Safety performance across manufacturing and site operations, • Maintain ISO 45001 compliance and Health & Safety management systems, • Conduct audits, inspections, risk assessments and incident investigations, • Develop and improve Safe Systems of Work, • Liaise with regulatory bodies, auditors, clients and subcontractors, • Support ISO 9001 and ISO 14001 compliance activities, • Deliver inductions and advise on training requirements, • Produce Health & Safety reports for senior management, • Support tender submissions and supply chain compliance requirements Requirements • NEBOSH Diploma or equivalent qualification, • Valid CSCS card and full UK driving licence, • Experience within construction, manufacturing or engineering environments, • Strong knowledge of UK Health & Safety legislation and ISO 45001, • Experience carrying out audits, inspections and investigations, • Excellent communication and organisational skills, • Strong IT skills including Microsoft Office, • Ability to work independently and manage multiple priorities Desirable • Experience within manufacturing and construction, • Knowledge of ISO 9001 and ISO 14001 management systems Personal Attributes • Proactive and professional approach, • Strong attention to detail, • Ability to influence and promote a positive safety culture, • Committed to continuous improvement and professional development

Looking to take the next step in your motor factor career? We’re on the lookout for a driven Assistant Branch Manager to support leadership in driving sales, delivering exceptional customer service, and providing The Power to Supply. What We Offer: • Competitive salary (DOE), • Monthly & yearly sales bonuses, • Monthly & yearly incentives, • 20 days holiday + bank holidays (increasing with service), • Use of a company van commuting to & from work may be available (subject to managers discretion) What You’ll Do: • Support the Branch Manager in daily operations, • Help drive sales and grow market share, • Build and maintain strong customer relationships, • Manage stock levels and reduce obsolete inventory, • Ensure compliance with company policies and H&S standards What We’re Looking For: • Experience within the motor industry, • Strong knowledge of automotive parts and products, • Confident using relevant systems and software, • A proactive, customer-focused approach Knowledge of the local areas and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’. Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations

ROLE: Administrator HOURS: 08:30 - 17:00 Monday - Friday SALARY: £28,039.04 plus excellent benefits BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Eurocell Recycling, Ilkeston Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for an additional Administrator to join our Infeed team based at our Recycling site, Ilkeston. As part of your role, you will work alongside the transport and administration team in a range of duties including supplier relationships, supplier enquiries, liaising with our current supplier base and reaching out for new suppliers with a view to expanding our network. WHAT OUR ADMINISTRATORS DO: Develop and maintain excellent working relationships with new and future suppliers Respond to supplier enquiries, queries both on the phone and via email Liaise with our Transport and Administration department regarding delivery and collections, purchase orders Continue to review the market for trends and conduct analysis to make new business proposals with potential new suppliers Providing data on supplier trends and volumes to the Recycling Commercial Manager WHAT WE NEED FROM OUR ADMINISTRATORS: Previous experience in Customer Service, Administration or Purchasing Good attention to detail and strong organisational skills Computer literate including Microsoft packages - Outlook, Excel, Word, PowerPoint Working as part of a fast paced and dynamic team cross functionally Being able to multitask and prioritise your workload WHAT WE OFFER OUR ADMINISTATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

The basics: Job Titles: Senior Quality Engineer Industry: Precision Engineering Location: Heanor Salary: Up to £52,000 DOE Hours: Monday to Thursday (7.30am-4.30pm) and Fridays (7.30am-2.00pm) Contracted hours: 40 per week Holidays and Benefits: 33 days holiday, Xmas shut down, 7.5% pension, x4 salary death in service. Overview: Working within modern purpose-built manufacturing facilities the Senior Quality Engineer will be working for a precision engineering business that manufacture components and fabrications for the aerospace, nuclear and defence industry. Brief overview of duties: Support the Quality Manager in maintaining certifications. Conduct product and system audits to ensure compliance with regulatory and customer-specific requirements. Compile documentation packs to support product delivery and traceability. Provide engineering support for Visual and CMM (Coordinate Measuring Machine) inspections. Interpret engineering drawings, blueprints, and specifications to determine quality standards. Apply First Article Inspection techniques in line with AS9102 requirements Identify and implement continuous improvement initiatives across the business Use quality tools to detect, contain, and investigate non-conformances, ensuring robust corrective actions are implemented Define and apply process control methods, including identifying critical control points and developing work instructionsThe ideal candidate / Senior Quality Engineer may have some of the following, however, please note these are only desirable and not essential as all applications will be looked at individually: Experience with data collection and analysis A strong background at implementing quality systems within a precision engineering environment - aerospace/machining/fabrication or similar Experienced in Lean/problem solving techniques (8D), Kaizen. Knowledge of 6 Sigma process beneficial Competent/capable of driving quality throughout a large business and manufacturerCommutable from: Heanor, Ripley, Alfreton, Ilkeston, Derby, Belper, Nottingam and surrounding areas. If you are interested in the Senior Quality Engineer role, please apply immediately due to the urgency of this role. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

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