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Ollie’s House - Large All-Day Restaurant Concept In The Heart Of Chelsea We are looking for a chef to join our team, who has a passion for cooking & working in a team. We have a very exciting journey ahead and joining us as a chef at the first restaurant, could mean a very exciting journey ahead for you. .£14.50 Per Hours +40 (Full Time) Hourly Contract .Neighbourhood Location - No need to travel into Central! .28 Days Holiday .50% Discount - When dining with us with your friends/family .Free Team Food - On all shifts .Monthly Competitions .Refer A Friend Bonuses - For all successful referrals .Pension Scheme .A Genuine Enjoyable Environment To Work In - We really do care about our people! Apply Now!

• Organising tasks and setting goals, • Motivating: inspiring and encouraging team members to achieve their goals, • Opening-closing restaurant + Managment tasks, • Communicating: ensuring clear communication with team members and Managment (FOH and BOH), • Planning and organizing: Setting goals, organizing tasks, and establishing meeting times, • Delegating: assigning tasks to team members based on their skills and talents, • Representing: advocating for the team's needs, • Caring for the team and recognizing individual and team successes, • Coaching: helping team members develop their skills and improve their performance, • No need to travel into Central!, • 28 Day Holiday, • 50% Discount When dining with us with your friends/family, • Free Team Food, • On all shifts Monthly Competitions, • Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses, • For all successful referrals Pension Scheme A Genuine Enjoyable Environment To Work In We really do care! <3

OLLIE’S HOUSE CHELSEA HOUSE FULHAM ROAD all-day kitchen & lounge; your neighbourhood escape. The kitchen has all sorts on the menu, serving house-made fresh flavours, nourishing ingredients, and well-travelled world favourite dishes with some fun modern Asian influences throughout. OLLIE’S HOUSE is somewhere that welcomes you for brunch, lunch, takeaway, cocktails, dinner & much more. Our teams have vibrant personalities who are closely connected. Casual but attentive in our approach, we spread warm energy to all of the neighbourhood, giving adaptable, consistent & personalised service. We make our guests feel at home in our house. We find calm in chaos, strive to spread happiness & and we are proud to welcome our guests each and every day. What's On Offer?£13- £13.50 Per Hour (Part Time) or 35 (Full Time) Hourly Contract Neighbourhood Location - No need to travel into Central! 28 Day Holiday 50% Discount - When dining with us with your friends/family Free Team Food - On all shifts Monthly Competitions Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses - For all successful referrals Pension Scheme A Genuine Enjoyable Environment To Work In - We really do care!

Our story: Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Sous Chef who will support in driving our brand standards forward, a hospitality leader who can truly inspire their team to deliver that WOW-worthy experience to every guest. How you’ll drive success: • Fully support your Head Chef to maintain the highest food safety standards., • Manage and support a team of junior chefs, including section chefs, prep chefs, kitchen assistants., • Inspire and guide your team by leading from the front, always ready to step in and support, ensuring all guests are served up a taste of Mexican sunshine, • Champion a positive environment and deeply care about your team, driving their progression, • A passion for fresh food - our dishes are made from scratch using seasonal ingredients, and you’ll ensure our chefs are fully trained to follow recipes and maintain the highest standards. At Wahaca, we believe our team deserves the best, and here are just some of our perks: FINANCIAL: • 70% off food when dining at Wahaca with up to 3 friends, • £100 to celebrate your probation in Wahaca, • Up to £1000 through friend referrals, • Enhanced maternity, paternity, adoption pay, • Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: • Free, nutritious meal every time you work, freshly made by our talented chefs, • Cycle to work scheme, • Support from our trained Mental Health First Aiders, • Time off for when needed; like your child’s first day at school, • Sabbatical – 4 weeks paid off work – every 5 years DEVELOPMENT: • FREE flight ticket to Mexico after 2 years with us!, • Own development plan and clear career path SOCIAL: • Unwind and turn up the fun at one of our many events across the year, • Our very own Masterchef and Cocktail competitions, • The fun is in your hands with allocated funds and time to drive the fun with your team If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.’

Our 9-bed residential care home in Mitcham is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically Learning Disability. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our Learning Disability residential home is seeking a new manager to support up to 9 service users who live with Learning Disabilities, physical disabilities, Autism, and/or complex behaviours. In addition to managing the residential care home, the candidate will manage the growing Domcare aspect of the business. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential Willing to register with CQC Mandatory social care trainings including medication administration Care Certificate Desirable Level 5 NVQ in Health and Social Care Nursing degree PBS qualifications BSc in a relevant area such as social work, nursing etc Personal attributes/abilities Essential Compassion Resilience Organisation Good leader Ability to take initiative Willing to learn and improve An Enhanced DBS on the update service will be required. Job Types: Full-time, Permanent Pay: £30,000.00-£40,000.00 per year Benefits: Company events On-site parking Experience: Learning Disability: 3 years (required) Language: English (required) Licence/Certification: Enhanced DBS (preferred) Work Location: In person

About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

We are looking for an experienced, ambitious and enthusiastic Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: • Salary up to £14.65 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being). Key Responsibilities: • Supervise and lead the Foh team during service, • Monitor cleanliness, presentation and standards of the shop, • Leading the front of house team in delivering an excellent customer service., • Training, coaching and developing the front of house team., • Ensuring the correct Health & Food Safety standards are always followed. What makes a great Farmer? • Previous experience in a supervisor role or a team-leader, • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people., • Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!

At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. Perks & Benefits: • progression within a fast-growing company, • Monday to Friday, • Permanent contract, • 24/7 Hotline providing free financial, legal, and personal advice, • 28 days' holiday per year, • 50% off across Scarpetta Restaurants, • A supportive, people-focussed culture, • Daily high quality and healthy employee lunches, • Unlimited coffee, • Employee referral bonus, • Great staff parties!, • Free financial and legal personal advice services Key Responsibilities: • Being part of the Management and help opening/closing the restaurant., • Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals., • Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels., • Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues., • Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies., • Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure., • A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it!, • Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management., • Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.

Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. ​ Principal accountabilities and responsibilities to include • Working alongside the Customer Success team to achieve our strategic and operational priorities., • Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies., • Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines., • Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve., • Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met., • Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided., • Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales., • Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required., • Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports., • Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level., • Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements • Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions., • Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions., • Ability to prepare and format reports, daily records and process data., • Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment., • Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities., • Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience • A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: • £200 allowance to get your home office set up, • A generous holiday allowance of 25 days plus the day off for your birthday, • Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension, • Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more, • Discounts and savings on shopping, travel, entertainment and more, • Access to our outstanding Employee Assistance Programme, • Access to Your Care and our own Wellbeing Hub, • Enhanced Family Friendly Pay, • Peer to Peer Recognition, • Quarterly socials and team events, • Significant training and development opportunities, • Volunteer day, • Annual leave purchase, • Health Cash Plan, • Enhanced Company Sick Pay, • Long Service Awards, • Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK.​ This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?

🚀 Head of Marketing – Dash Location: London / Hybrid | Type: Full-time | Department: Marketing Dash is building the future of ride-hailing. We’re not just another app—we’re redefining how drivers and riders interact by offering freedom, fairness, and transparency. Now, we're looking for a Head of Marketing who can drive our message forward and lead the charge in building a bold, culture-first brand. About the Role As Head of Marketing, you will be responsible for setting and executing Dash’s overall marketing vision and strategy. This is a high-impact leadership role requiring creativity, sharp execution, a deep understanding of digital culture, and the ability to get things done fast. You’ll oversee the planning, production, and rollout of all marketing campaigns across social media, events, digital channels, and more. We are an early-stage startup moving at speed. We’re looking for someone who can thrive in that environment—scrappy, resourceful, and strategic all at once. Key Responsibilities 🧠 Strategy & Ideation Own the overall marketing and communications strategy—from launch plans to ongoing campaigns. Develop go-to-market strategies for product launches, feature drops, and partnerships. Continuously track, test, and iterate ideas based on data, community feedback, and trends. 📱 Social Media & Content Oversee all social media activity (Instagram, TikTok, LinkedIn, Twitter/X, YouTube Shorts). Coordinate with content creators, designers, and video editors to execute viral-worthy content (e.g. Reels, POV videos, campaign series). Build and maintain a content calendar—from memes and motion graphics to long-form articles. 📈 Campaign & Event Execution Plan and execute integrated marketing campaigns Own event-based activations and pop-ups Ensure brand alignment across all channels and materials. 🤝 Team Leadership & Coordination Coordinate and lead the marketing team (interns, contractors, influencers). Assign tasks, manage timelines, and track deliverables across campaigns. Be the point person for cross-functional collaboration with product, operations, and partnerships. 🔍 Trends & Community Insight Be deeply plugged into Gen Z, creator, and mobility culture. Spot and react quickly to viral moments and social trends to keep Dash culturally relevant. Ensure Dash has a distinct and authentic brand voice across channels. Who You Are A self-starter who thrives in fast-paced, dynamic environments. A natural leader with experience managing teams and projects from start to finish. Hyper-creative with a strong instinct for what captures attention on social media. Familiar with digital marketing tools (e.g. scheduling tools, analytics dashboards, content creation software). Comfortable rolling up your sleeves—whether that’s directing a shoot, writing copy, or analyzing growth metrics. Bonus Points If You... Have experience working in a startup or early-stage company. Have previously led go-to-market campaigns for consumer apps. Have worked with or built creator/influencer programs. Have experience organizing both online and offline brand events. If you’re excited by the idea of building a brand that people truly care about—one meme, campaign, and reel at a time—then Dash wants to hear from you.

We have an exciting full-time career opportunity in our Styling department at our salon based in the Battersea Power Station Development. You'll work alongside the UK's most well-known stylists, serving A-list clients in a fast-paced environment. About you... Our brand is our people. To be a good fit for a role with us, you should have the ability to understand a client's vision for their look and help them reach it using your expertise and skill. Every client should walk away looking and feeling like the very best version of themselves. You’ll need the following skills and qualifications: An NVQ2 or above in hairdressing A minimum of 2 years on-the-floor experience in cutting and styling Highly motivated and reliable A passion for delivering outstanding client care A high standard of personal presentation Highest level of communication skills Your technical skills are only part of the job at Paul Edmonds London. You’ll also need the natural ability to create a welcoming, relaxing, pampering environment for each of your clients. You're the kind of person who strives to learn and grow at their craft and will take any opportunity to pursue professional development. You relish a creative challenge and approach your job with attentiveness and care. What we offer: A competitive starting salary plus generous commission structure (on target earnings in the region of £50K) 37.5 working hours (including weekends) On-going training from the UK’s top stylists A bustling, exciting, vibrant work environment A loyal client base Opportunity to participate in high status events including BAFTA Why Paul Edmonds? Paul Edmonds London is one of the most acclaimed, luxurious brands in British hairdressing, renowned for excellence in hair and beauty. Paul’s prestigious career spans film and television, and includes collaborations with fashion heavyweights like Vogue, Galliano, and Jean-Paul Gaultier. The team at Paul Edmonds London are heavily involved in film and TV, from Hollywood blockbusters to award-winning Netflix shows and a coveted spot as Official Hair Partner at the BAFTAs. Our holistic approach is unique: we co-create looks with our clients by listening closely to their needs. Then we show them how to maintain and care for their new look at home, so they always feel their best. Taking a role with us is an opportunity to work and learn alongside industry leaders in an environment that challenges your skills and nurtures your creativity.

Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends

WHY BLACKLOCK All our restaurants have been voted in the Top 100 restaurants in the UK but, most importantly, are happy places to work that put our people first. We focus on building meaningful careers for our teams whilst serving the very best of British produce alongside genuine hospitality from people who care. As a certified B-Corp, we aspire to create an inclusive environment where everyone can be true to themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives, which in turn elevates our philosophy even further - to ensure that Everyone leaves happy, including you!! OUR OFFER TO YOU At Blacklock, our team’s welfare and happiness always comes first. We value the importance of work-life balance and here are some of the benefits and welfare that we offer to our team members: Blacklock Experience-for-two at one of our restaurants to celebrate passing your probation 1,3,5 year anniversary gifts including a weekend away and fully paid sabbatical to celebrate your bigger mile stones with us! 50% off food in all our restaurants (up to 4 people) 30 days' holiday (28 statutory plus an extra day on your birthday and company holiday for Blackstock) Enhanced maternity, adoption, and paternity leave Charity day – we’ll pay you while you help others (optional volunteering day each year) Christmas and New Year’s Day off (we are closed 24th-26th Dec and 1st Jan) Family meal and soft drinks when at work Cycle and Tech Schemes, 'Extras' Discounts Cost price chops and wine 2 days paid Paw-ternity to look after your first puppy Free mortgage advice Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme We’ll invest in your training and development and help you set a clear career path for a promotion Last but not least, we have awesome team parties including Blackstock, our annual company festival! YOUR ROLE AS A BAR MANAGER We are looking for an experienced Bar Manager with outstanding hospitality and leadership skills to join us at Blacklock. Someone who is people focused, passionate about what we do and how we do it, and genuinely cares about the experience of guests and our team alike. Some of what will be expected from the role: Lead from the front: Own the bar operation, run smooth and energetic shifts, and create the atmosphere we’re known for. Grow a brilliant team: Recruit, train and develop a high-performing bar team, championing wellbeing and progression. Deliver great hospitality: Keep our drinks specs sharp, our service tighter, and guest experience consistently exceptional Own the drinks: Be our go-to drinks expert, leading tastings, training, and seasonal menu rollouts. Performance & people: Support with ER, reviews, recognition, and developing future leaders. Stay sharp on compliance: Ensure food safety, health & safety, allergen and licensing standards are always spot on. Keep it sustainable: Drive our B-Corp goals and promote planet-friendly practices every day. Watch the numbers: Monitor GP, stock, labour and wastage to keep things efficient and on budget. Build Local Links: Connect with nearby businesses and the community to grow our reach and reputation. Create the Blacklock ambiance: From lighting to playlists to pour quality, make the bar feel like the best seat in the house. If you like the sound of what you’ve read and reckon Blacklock could be your kind of place, we’d love to hear from you!

Location: London, UK Job Type: Full-time / Part-time / Temporary Salary: £25,000-28,000 per annum (depending on experience) Reports to: Nursery Manager / Room Leader Job Overview: We are looking for a caring, enthusiastic, and reliable Nursery Assistant to join our team in London. You will support the daily care and education of children aged 0–5 years, helping to create a safe, nurturing, and stimulating environment. This is an excellent opportunity for someone passionate about early years education and child development. Key Responsibilities: Support the implementation of the Early Years Foundation Stage (EYFS) curriculum. Assist in the planning and delivery of age-appropriate activities. Supervise children during play, meals, rest, and outings. Promote positive behaviour and ensure the wellbeing and safety of all children. Help with feeding, nappy changing, and toileting in line with hygiene policies. Maintain accurate records of children’s development and progress. Communicate effectively with children, parents, and staff. Keep the nursery clean, tidy, and organised. Attend team meetings and training as required. Requirements: Experience working with young children (in a nursery or similar setting). Level 2 or 3 Childcare qualification (desirable but not essential). Knowledge of the EYFS framework. Enhanced DBS check (or willingness to obtain one). Strong communication and interpersonal skills. Patience, creativity, and a genuine love for working with children. What We Offer: Competitive salary. Ongoing training and development opportunities. Supportive team and leadership. Opportunities for career progression. A fun and inclusive working environment.

🌟 Job Opportunity: Activity Leader for SEND Holiday Scheme (Summer 2025) 🌟 Location: Wantead Organisation: QuestLearn Pay: £20 per hour Dates: Monday to Friday, 28th July – 8th August 2025 Hours: 8:45 AM – 3:00 PM daily At QuestLearn, we are passionate about creating engaging and inclusive experiences for children with special educational needs and disabilities (SEND). This summer, we're excited to offer a two-week holiday scheme, and we're looking for an enthusiastic, caring, and creative Activity Leader to join our team. 🌈 What You’ll Be Doing: Planning and delivering engaging, inclusive, and fun activities for primary-aged children with a wide range of SEND. Leading and guiding both children and supporting adults (including 1:1 support staff) through your planned sessions. Taking initiative to lead impromptu or child-led activities when opportunities arise. Collaborating with the wider team through pre-scheme online meetings to co-develop and coordinate the week’s plans. Using a small activity budget to source appropriate and exciting resources. 🎯 We’re Looking For Someone Who: Has a caring, energetic, and enthusiastic personality. Brings creativity and initiative to activity planning and delivery. Is confident working with children with a broad range of needs and can adapt sessions to suit them. Has experience working with primary-aged children, particularly those with SEND (desirable but not essential). Can confidently lead and communicate with both children and adults. 📋 Role Details: Temporary summer role (2 weeks) with potential for more work in the future if the 2 weeks is a success. £20 per hour Support from a team of experienced SEND professionals Time commitment includes a few short online meetings prior to the scheme start If you're passionate about inclusive education, love working with children, and want to make a meaningful impact this summer, we’d love to hear from you!