Neighbourhood Services Manager
17 days ago
Dartford
Role:Neighbourhood Services Manager Hours: 35 hours per week Salary: 32936 to 41170 per annum (salary offered dependent experience) plus Essential Car User Allowance of 2329per annum Contract:Fixed term for 12-months Location: Dartford Mariner House / Agile Are you passionate about delivering excellent housing services and building strong safe communities AtMoat were looking for a proactive and customer-focusedNeighbourhood Services Managerto join our team and take ownership of a diverse housing portfolio. In this vital role youll be the face of Moat in our communities - managing tenancies and leases ensuring high standards in estate services and responding swiftly to anti-social behaviour and tenancy breaches. Youll work closely with residents contractors and managing agents to ensure our neighbourhoods are clean safe and well-maintained. To apply: Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs its really important that you provide as much detail as possible in your application. Were keen to understand your interest in the role and how you meet the requirements so make full use of the spaces provided to tell us about your experience skills and what makes you a great fit for our team. What youll be doing: • Conducting regular estate inspections and monitoring cleaning and gardening contracts, • Managing tenancy and leasehold queries in line with service standards, • Ensuring managing agents deliver value-for-money services, • Taking prompt enforcement action on ASB and tenancy breaches, • Supporting new tenants and shared owners through sign-ups and onboarding, • Handling complaints and ensuring compliance with the Housing Ombudsman Code, • Strong knowledge of tenancy and leasehold management, • Experience in handling ASB and community engagement, • Excellent communication and problem-solving skills, • A relevant housing qualification (or willingness to work towards one) For more information please take a look at the job description:___ For more information please take a look at the job description: Role:Neighbourhood Services Manager Hours: 35 hours per week Salary: 32936 to 41170 per annum (salary offered dependent experience) plus Essential Car User Allowance of 2329per annum Contract:Fixed term for 12-months Location: Dartford Mariner House / Agile Are you passionate about delivering excellent housing services and building strong safe communities AtMoat were looking for a proactive and customer-focusedNeighbourhood Services Managerto join our team and take ownership of a diverse housing portfolio. In this vital role youll be the face of Moat in our communities - managing tenancies and leases ensuring high standards in estate services and responding swiftly to anti-social behaviour and tenancy breaches. Youll work closely with residents contractors and managing agents to ensure our neighbourhoods are clean safe and well-maintained. To apply: Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs its really important that you provide as much detail as possible in your application. Were keen to understand your interest in the role and how you meet the requirements so make full use of the spaces provided to tell us about your experience skills and what makes you a great fit for our team. What youll be doing: • Conducting regular estate inspections and monitoring cleaning and gardening contracts, • Managing tenancy and leasehold queries in line with service standards, • Ensuring managing agents deliver value-for-money services, • Taking prompt enforcement action on ASB and tenancy breaches, • Supporting new tenants and shared owners through sign-ups and onboarding, • Handling complaints and ensuring compliance with the Housing Ombudsman Code, • Strong knowledge of tenancy and leasehold management, • Experience in handling ASB and community engagement, • Excellent communication and problem-solving skills, • A relevant housing qualification (or willingness to work towards one) For more information please take a look at the job description: Role:Neighbourhood Services Manager Hours: 35 hours per week Salary: 32936 to 41170 per annum (salary offered dependent experience) plus Essential Car User Allowance of 2329per annum Contract:Fixed term for 12-months Location: Dartford Mariner House / Agile Are you passionate about delivering excellent housing services and building strong safe communities AtMoat were looking for a proactive and customer-focusedNeighbourhood Services Managerto join our team and take ownership of a diverse housing portfolio. In this vital role youll be the face of Moat in our communities - managing tenancies and leases ensuring high standards in estate services and responding swiftly to anti-social behaviour and tenancy breaches. Youll work closely with residents contractors and managing agents to ensure our neighbourhoods are clean safe and well-maintained. To apply: Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs its really important that you provide as much detail as possible in your application. Were keen to understand your interest in the role and how you meet the requirements so make full use of the spaces provided to tell us about your experience skills and what makes you a great fit for our team. What youll be doing: • Conducting regular estate inspections and monitoring cleaning and gardening contracts, • Managing tenancy and leasehold queries in line with service standards, • Ensuring managing agents deliver value-for-money services, • Taking prompt enforcement action on ASB and tenancy breaches, • Supporting new tenants and shared owners through sign-ups and onboarding, • Handling complaints and ensuring compliance with the Housing Ombudsman Code, • Strong knowledge of tenancy and leasehold management, • Experience in handling ASB and community engagement, • Excellent communication and problem-solving skills, • A relevant housing qualification (or willingness to work towards one) For more information please take a look at the job description: