Are you a business? Hire client services director candidates in United Kingdom
Job Details: Behaviour Support Technician Hourly Rate: £22 per Hour Probation Wage, Rising to £25 per Hour Post Probation Hours Available: Case Based (Varies) - Our Client scheduling and needs vary, with Hour Allocation from 3-6 Hours per Day, with some weekend services and some falling exclusively during term time. Additional Hours are provided for training and operational tasks assisting management with service development. Expected Number of Successful Applicants: 2 - 3 Working Hours: Varied, work days consist of 3-6 hour days, which include time to complete programme management tasks. We are seeking applicants for both weekend & weekday services and welcome applicants with a flexible or varied schedule. Job Area: Greater London Area Are you a New or Experienced Professional Motivated to Work with Neurodivergent people with complex needs? Selection Process The process of application will be: Interview & Shortlisting - Applicants will be shortlisted and contacted, with successful applicants invited to attend a short interview. Shortlist & Trial - If you are placed on the shortlist, you will receive contact and be asked to either attend a paid trial day at a reduced rate consisting of no more than 4 hours (£80 per applicant), or being asked if you are comfortable being placed on a waiting list until the current series of trials is completed and evaluated. You will receive confirmation of whether your trial was successful, and whether a position is being offered for you to join our team. Job Description Thank you for your interest! Role Description We are seeking friendly, reliable, and motivated applicants for a role supporting our Clients with autism spectrum disorder, learning disabilities, and complex needs. OBS provides a varied service offer to young people with additional needs in and around the Greater London area, primarily working with adults and their families to build individualised sustainable support systems that support our Clients to fulfil their potential. The programmes we provide are supported by a behavioural specialist acting as Programme Lead, who develops individualised support programmes to develop specific skills focused at increasing the client’s quality of life. The client is the centre of this role and their best interest and safeguarding must be considered in every stage of the support programme. An in date DBS check is required for this role, and training and development will be provided to ensure that you are ready and confident to undertake the responsibilities of the role. Client wellbeing and safeguarding will be at the centre of this role. You will teach skills to our Clients that support them to live independently, and in good health, as well as to support them to gain vocational skills that will help them to gain employment and engage in their community. We are seeking Technicians who have weekday and weekend availability. The role will be supported by a behavioural specialist who will provide individualised training on the role, as well as to support your skill development as a Behaviour Support Technician. ** Our Details** Your role will be directly managed by Otium Behaviour Services, with direct support, training, and oversight of your role being provided by our staff. The Director of Services will be responsible for your Line Management, training, programme development and monitoring, skill development plans, and safety and supporting documentation. Safeguarding responsibility will be shared across the parents and programme lead to ensure that there is always someone to report to confidentially in case of safeguarding concern. Otium Behaviour Services is a private specialist behaviour support provider that offers programme development, programme management, supporting documentation, and resource development services. ** Key Information for You** You will be employed by Otium Behaviour Services. The specialist who is managing the programmes described is qualified to an MSc level and has over 9 years of relevant experience to support you in your role. You will always have support from your fellow professionals and the organisation should you experience challenges in the role. Those interested in the role or more information on Otium Behaviour Services ** Your Details** We are looking for you if you are motivated to support young neurodivergent people! What are We Looking for In You? We are aware that people who want to work with neurodiverse people come from a variety of backgrounds. We want to support motivated people to gain skills in the industry and don’t want to immediately exclude candidates by mandating specific qualifications. All skills relevant to the role can be learned on the job and as there are many support methodologies used in different institutions we are aware that not all skills are transferable. That said, we do have a list of “good to have” qualifications at the end of this section, as well as a list of skills necessary to be able to effectively carry out the role in the long term. Key Skills Resilience - Neurodiverse clients often encounter serious barriers to accessing the world as easily as their typically developing peers. To support individuals who are experiencing extreme challenges requires you to be resilient and capable of putting the client first in all circumstances. Attention to Detail - Effective behaviour support strategies are dependent on accurate and reliable data on the skills being taught. The data is extremely important to decision making and taking data as you teach is a necessary element of the role. Reliability - The programmes our clients access include routines that they rely on. We will of course be understanding but want to ensure that we can always provide the client with the services that they need. Adaptability - Everyone is always still learning all the time. The programme will develop organically based on the clients needs as they develop. We are all on the same team and communicating is critical to ensure changes are made at the right time. ** Good to Have Qualifications** GCSE/A Level Equivalent - Especially in Maths, Sciences, or Psychology. Bachelors Qualifications - Especially BSc qualifications or qualifications in Social Care, Psychology, or Education. Any Behaviour Analytic qualification - Including Registered Behavioural Technician, qualifications in Positive Behavioural Support or Applied Behaviour Analysis, or Support Work and Social Work.
About the job We are currently looking for an experienced and motivated Sales Manager to be responsible for defined geographical source market covering Corporate & Leisure B2B and B2C sales. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. About the role, what will I be doing? To manage existing and new Local Corporate sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets To manage new and existing Group sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets Researching potential corporate clients in the local area, along with the Sales Executive targeting the key markets Negotiate rates for new accounts within the set parameters of the hotels’ overall strategies with DOSM Prepare and send Group proposals, following up to contracting stage Participate in sales blitzes, trade shows, workshops and exhibitions as appropriate Constantly managing our current portfolio of local corporate clients, groups, agents, etc Ensuring that regular communication is maintained and repeat business is delivered To complete a weekly / monthly sales report, detailing activities and financial results in line with company standards, goals and targets Responsible for revenue generation in the Local Corporate field Responsible for the Groups segment revenue generation Prospecting accounts with the Sales Executive from the competitor set, by using Hotelligence, local insights, networking events and local research To be fully acquainted with the services, facilities and rates of competitor hotels and visit on a regular basis where possible To have regular face-to-face client appointments To host familiarization trips To guide and assist in managing the Sales Executive To have a full understanding of the hotel’s products, history, facilities To liaise with the accounts department regarding credit applications. To ensure all deposits and monies are received and administrated inline with the company’s procedures Perform any additional duties deemed necessary and reasonable, including dealing with other market segments, requested by the Director of Sales & Marketing, or General Manager Who are we looking for? Proven sales professional with a minimum of 1 year direct hotel sales experience within a premium sales organisation Passionately driven towards revenue goals Polished and professional communication skills – verbal and written Excellent standards of personal presentation Understanding of Excel, Word and Power point is necessary Understanding of Opera programmes would be an advantage, but not essential Previous experience in a similar role a must Our Benefits includes: Annual salary of £45,000 plus bonus 28 days holiday with increase after 1st year of service, capped at 33 days Private Healthcare & Life Insurance A choice of rewards and lifestyle benefits Access to Wagestream app Training and development opportunities Referral Scheme: £1000 for referring a Chef, £500 for any other permanent role (terms and conditions apply) Interest free season ticket loan & Ride to Work Scheme 50% Food and Beverage discount in our venues Successful candidates must enjoy working as part of a team and have the flexibility of working in our outlets with excellent knowledge of the local area. If you have a genuine desire to look after customers, provide a first-class level of service, and have a natural enthusiasm for life in hotels, then The Stafford is the place for you! If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: sales, hotels, corporate sales, leisure sales £45000.00 per annum plus bonus Department: Sales About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.
The Role: We are seeking a highly motivated and experienced Ofsted Registered Manager to manage and oversee our supported living services for 16-18 years old. Reporting directly to the Managing Director, you will play a pivotal role in the day-to-day management and delivery of our services. This position is crucial for ensuring compliance with Local Authority fundamental standards while promoting best practices across the care settings. This opportunity will provide individuals the chance to grow a home and make an impact on the lives of young people. Key Responsibilities: Oversee and manage the daily operations of supported living services in line with council requirements, ensuring high standards of care. Supervise, mentor, and train support staff, fostering a collaborative, proactive, and supportive environment. Assist in the development, implementation, and review of individual care plans that reflect each client’s personal goals and aspirations. Key work with the Individuals to develop their support plan through the referral, assessment and review stages of person-centred planning. Understand their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life. Engage regularly with service users, families, and professionals, ensuring that care delivery aligns with a person-centred approach. Conduct regular audits and ensure all documentation is compliant with regulatory standards. Support with recruitment, staff rotas, and management of resources, ensuring services operate effectively within budgets. Actively contribute to continuous improvement initiatives and implement policies that drive quality and efficiency across the services. A level 5 qualification or be working towards this with management experience is crucial to the role, as well as experience in building a service and team as we are expanding the company. You will have comprehensive understanding of supported living with young people aged 16 - 18 . An understanding of the strategies for managing Challenging Behaviour and have the ability to understand equality issues and have knowledge and consideration of meeting the diverse needs of the staff team and vulnerable children / adults. You should have the ability to continually aim at improving the staff teams’ performance to provide Best Value Services and to develop effective team performance, make informed decisions and offer a clear lead, including pre-planning and impartation and monitoring of those plans, as well as having experience of handling conflict and managing sensitive issues to achieve positive outcomes. Person Specification: Leadership: Proven experience in a supervisory or management role within a supported living or similar regulated care environment, with a focus on empowering teams (minimum 1 year). You will lead, oversee and assist the directors in implementing the company’s vision, including the systems, staffing, policies and procedures that enable structure and high standards to be delivered. Communication Skills: Excellent written and verbal communication skills, able to liaise confidently with service users, families, staff, and professionals. Problem-Solving: Strong analytical skills with the ability to make decisions under pressure and resolve conflicts effectively. Organisational Skills: Exceptional organisational abilities, with a proactive approach to meeting deadlines and adapting to changing service demands. Empathy & Resilience: Genuine commitment to the well-being of others, with resilience and a positive attitude in a demanding sector. Qualifications Required: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway). Valid driving license or willingness to travel between service locations. Up-to-date knowledge of relevant Children & Adult Social Care Legislation, safeguarding procedures, and health and social care legislation. Benefits: Competitive salary and numerous benefits to grow As a growing company, there will be more perks as we grow and you will be at the forefront of it. Comprehensive training and development programs, including access to relevant qualifications and leadership training. Employee assistance programs supporting mental and physical well-being. Opportunities for career progression in a growing, dynamic company. If you are passionate about making a difference in young people’s lives and looking to advance your career in a supportive, passionate organisation, we would love to hear from you. Proof of right to work in the UK. Please be advised we do NOT offer sponsorship. Job Type: Full-time, Permanent Pay: £42,000 to £52,000 per year depending on experience (negotiable) Additional pay: Company Growth Bonus Benefits: Enjoy your Birthday off Company events Company pension scheme in the future Employee mentoring programme Referral programme Sick pay Work from home in the future Training programmes As the business grows, so do the perks! Schedule: Monday to Friday Weekend availability when required On Call The role requires working flexibly mainly Monday – Friday but will require a manager who can be flexible where required. Licence/Certification: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway) Work Location: In person with possibility to WFH in the future
Position: Salon manager (SOC 1253) Job Types: Full-time, Permanent Salary: £38,700.00-£40,000.00 per year Working hours: 37.5 hours Supplemental pay types: Performance bonus Work Location: 103-105 Lowther St, Carlisle, Cumbria, CA3 8ED, United Kingdom Salon Manager Hollywood Nails HB LTD is thrilled to present a remarkable opportunity for a Salon Manager to become a cherished member of our family, situated in the heart of Carlisle. We are actively seeking an individual with innovation, dynamism, and a keen business acumen to unlock the full potential of their team and salon. As the Salon Manager, you will be the driving force behind our salon's success. You will be a results-oriented leader committed to consistency and profit maximization. Our ideal candidate is an ambitious and imaginative leader who will serve as a role model for the salon team. Your leadership style will inspire and motivate, creating a positive atmosphere that enhances team morale. Your team will be motivated and enthusiastic about delivering the ultimate client experience, thanks to your unwavering support. In return, we will empower you with tailored training that encompasses both creativity and education, equipping you for success as a leader. Our future aspirations involve the establishment of a nail salon chain in the UK, aimed at making a significant impact and delivering top-notch services. Your experience and talent are pivotal to the realization of our salon's value for our customers. By contributing to our expansion, you not only enhance our company but also elevate the standard of services offered to society. This endeavor provides you with a unique opportunity to make a lasting impact and establish your reputation within the community. Join us and be a part of a thriving family dedicated to excellence and growth. Key responsibilities: - Operational & Financial Management Oversee day-to-day operations, including technician scheduling, inventory management, and supply ordering. Manage budgets, control expenses, and monitor financial performance to achieve revenue and profitability targets. Handle and resolve client complaints or concerns professionally. - Technical Nail Care and Services Develop various nail enhancements, including gel, acrylic, and custom nail art designs. Ensure that all nail technicians are proficient in shaping, filing, and applying polish with precision and consistency. Stay current on industry trends and introduce innovative techniques to the salon’s service offerings. - Staff Training & Development Lead training programs for nail technicians, emphasizing high-quality standards in all services, including manicures, pedicures, and nail enhancements. Provide continuous mentorship and professional development to ensure technicians maintain the highest level of skill and expertise. - Quality Control & Service Standards Establish and enforce quality assurance practices to maintain a consistent, high-end customer experience. Conduct regular assessments of technician work to ensure alignment with the salon’s upscale standards. - Client Relationship Management Cultivate strong relationships with clients, ensuring each client enjoys a personalized, high-quality experience. Address client feedback professionally, resolving any service issues to enhance satisfaction and encourage loyalty. - Health, Safety, & Compliance Ensure all staff adhere to rigorous health, safety, and hygiene standards to maintain a safe, clean salon environment. Conduct regular compliance checks, ensuring all operations meet local regulations and salon policies. - Support for Business Growth Work closely with the director on expansion plans, providing insights into staffing needs, service standards, and best practices for new locations. Establish scalable policies and practices to ensure consistent brand experience across all branches. More about you: · As a dedicated and innovative leader. Proven experience as a Salon Manager or in a similar managerial role in the beauty industry. · At least B1 English. · You possess the ability to nurture and expand a loyal clientele, ensuring their ongoing satisfaction. · Serving as a role model for our salon team, you will exemplify best practices with unwavering integrity. · You will adeptly cater to our clients while cultivating a thriving and profitable salon. · Ideally, your background will be in a commercial setting, marked by a results-driven focus aimed at profit maximization. · Your strong customer service skills will be a testament to your dedication to client satisfaction. · While an NVQ Level 5 in Beauty Therapy or equivalent is preferred, it is not a strict requirement. · You will work closely with the director to facilitate staff recruitment and provide comprehensive training to new team members. What you will get from us. • Incentives, competitions, and opportunities to earn bonuses and unlimited commission. • 28 days annual leave plus 8 bank holidays • Competitive salary packages. • Training courses
Accounts Administrator Responsibilities Maintain and update the status of accounts receivables and payables. Reconcile all bank accounts and resolve all issues in processing the financial statements. Maintain efficient client services and provide support to administration staff. Responsible for receiving and verifying bills and requisitions for services. Assist audit activities. Prepare, send, and store the record of invoices on time. Contact clients to update them about balance payments. Prepare and submit tax forms and their filings. Update internal accounting databases and spreadsheets. Process general administration functions. Evaluate all agreements and invoices and organize customer contracts. Analyze the transactions with financial policies and procedures. Offer support to the governing body and directors. Create and manage daily paperwork for mailing as well as invoicing. Assist all accountants and prepare all cash flow reports and data. Prepare records of minutes of meeting for future forecasts and make accounts available and forecasts to staff. Maintain and manage monthly journals, update entries, and maintain a ledger. Qualification: Minimum Graduate with some admin knowledge desirable Full training will be provided in this position Please send a Current CV and cover letter
We are a reputed company based in East London. We are looking for a Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support to sales department. It is a full time position requiring 40 hours a week, Monday to Friday with some weekends as and when business need arises. As a Sales Administrator, you will be- - Taking orders from existing and new clients - Order stocks - Liaise with suppliers - provide after sale support, for example take ownership of bad stock and replace them promptly - Keep customer record - Generate sales report and report to the Directors - Provide overall administrative support to the whole sales department In assessing your suitability and credibility, we will be looking for- - Communication skills - Customer service skills - Attention to detail - Some IT skills - Having workable knowledge of Hindi, Urdu and Bengali will be a bonus.
Job Title: Business Development Manager (BDM) - Software Testing, Web Development, UI Design, App Development, and Social Media Marketing Location: Ilford, East London (Remote options available) Job Type: Commission-Based. NOTE:** This is a COMMISSION based role and there is no fixed pay.** Company: Cloud Technologies Ltd About Us: Cloud Technologies Ltd, established in 2019, is a dynamic IT solutions provider with a presence in both London and India. Our directors bring 30 years of combined experience across the UK, India and Singapore, having worked in sectors such as Banking, Public, Retail, and Gaming. We specialize in Software Testing, Web Development, UI Design, App Development, and Social Media Marketing, offering businesses the tools they need to enhance their digital presence and streamline their operations. We are looking for a Business Development Manager to help drive our expansion and bring in new clients. Key Responsibilities: - Identify and target new business opportunities in Software Testing, Web Development, UI Design, App Development, and Social Media Marketing. - Develop and execute strategies to attract potential clients and close deals. - Build and maintain strong client relationships, understanding their needs and providing tailored solutions. Collaborate with technical teams to create proposals that align with client requirements. - Stay informed about industry trends and market opportunities to position our services effectively. Secure new clients and projects aligned with the company's core services. Compensation: - This is a commission-based role, offering 10% to 20% commission based on the revenue of the project. The higher the revenue generated from the project, the higher the commission rate. There is no fixed salary. - Qualifications : - Proven experience in business development, ideally in Software Testing, Web Development, UI - Design, App Development, or Social Media Marketing services. - Excellent communication, negotiation, and relationship-building skills. - Ability to work independently, self-motivated, and results-oriented. - Familiarity with CRM software and sales tools is an advantage. - Bachelor's degree in IT, Business, or a related field is preferred. - What We Offer : - A commission structure ranging from 10% to 20%, depending on project revenue. - Flexible work arrangements, including remote working options. - The opportunity to work with a fast-growing IT company with a presence in both London and India, contributing to its continued success.
Job Summary: We have been exclusively retained by one of our prominent clients to support in selection for an Assistant Company Secretary. This vital role encompasses a blend of corporate governance responsibilities and office administration functions. The ideal candidate will play a pivotal role in maintaining statutory records, ensuring the company’s full compliance with regulatory frameworks, and providing essential administrative support to the board. This position is instrumental in ensuring that all governance protocols, legal requirements, and office operations are managed seamlessly, contributing to both the strategic direction and daily operational efficiency of the organization. Key Responsibilities: · Assist the Company Secretary in providing governance support to the board of directors, ensuring compliance with corporate governance standards and internal regulations. · Organize and manage board meetings, prepare agendas, take minutes, and ensure that all action points are followed up. Maintain communication between board members and senior management. · Maintain and update statutory registers and records, ensuring compliance with all legal and regulatory requirements. Ensure proper documentation of company activities and resolutions. · Ensure compliance with statutory and regulatory filings, including annual reports and submissions to government authorities (e.g., Companies House). Assist in the preparation of compliance reports for internal and external stakeholders. · Prepare and submit all necessary statutory documents to regulatory bodies, ensuring accuracy and timely filing to avoid non-compliance penalties. · Liaise with external regulatory bodies, auditors, and legal advisors to facilitate accurate reporting and governance activities. Ensure clear communication between all stakeholders on governance and compliance matters. · Oversee general office administration tasks including managing correspondence, scheduling meetings, and maintaining office supplies. Provide administrative support to board members and the management team. · Assist in the onboarding and training of new board members. Ensure they are familiarized with their governance responsibilities, statutory duties, and internal processes. · Assist in identifying governance risks and implementing risk mitigation strategies to safeguard the organization’s legal standing and corporate reputation. Qualifications and Skills: · Bachelor’s degree in Business Administration, or a closely related field. · 2-3 years of proven experience in a office management, company secretarial role or within corporate governance, with a strong track record of delivering effective governance support. · Ability to ensure compliance and governance excellence. · Exceptional organizational skills, with a meticulous attention to detail, ensuring accuracy and thoroughness in all governance-related tasks. · Proficiency in company secretarial software and related office tools, ensuring efficient management of statutory records and compliance documentation. · Strong communication and interpersonal abilities, enabling effective liaison with board members, senior management, and external stakeholders. · Demonstrated capacity to handle confidential information with the utmost discretion and maintain a high degree of integrity in all dealings. · Excellent time management skills, with a proven ability to manage multiple priorities effectively and meet strict deadlines in a fast-paced environment. Highly organized and self-motivated, with the ability to work independently and ensure timely completion of projects. What We Offer: · Competitive salary and benefits package. · Opportunities for career development and growth. · A collaborative and dynamic work environment.
KEY DUTIES AND RESPONSIBILITIES: · To appoint staff, assigns tasks and monitors and reviews staff performance. · To liaises with other staff to provide information about merchandise, special promotions etc. to customers. · To ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. · To ensure customer complaints and queries regarding sales and service are appropriately handled. · To authorises payment for supplies received and decides on vending price, discount rates and credit terms. · To examines quality of merchandise and ensures that effective use is made of advertising and display facilities. · Dealing with correspondence, complaints, and queries, · Supervising and monitoring other staff, · Liaising with staff, suppliers and clients · Attending meetings with Director and other staffs. · Planning work schedules, assigning task and delegates responsibilities. Skills and experience required: Leadership skills Ability to work well under pressure and time constraints. Knowledge of different varieties of Products. Ability to accept criticism. Communication skills Salary offered: Working Hours: 37.5 hours per week
The Role The role is based on supporting the Intuitive sales, marketing and business development processes. The main part of the role will be working with our network of partners operating around the world. The role will initially start within our marketing department, giving the candidate a chance to understand our business while working on some defined projects. This could include the production of marketing materials, website, videos, social media and partner events. After the initial placement the role will evolve to also include gaining experience in sales support, continuing to work with our partners from around the world. This will involve explaining the Intuitive value proposition, demonstrating our software products and helping with sales opportunities as well as supporting our partners with their marketing campaigns. We operate in many different time zones (from Australia to the USA), therefore the role will encompass some out of hours working. This is an ideal first role for someone looking for a career in sales and marketing. The placement will include projects in the following: Key Tasks • Assist the sales director with partner and end customer sales activity • Attend partner sales review and follow up / monitoring of actions • Following up sales and business development opportunities • Demonstrating the Intuitive software and value proposition • First line pre-sales support for new sales opportunities • Production of quotes and proposals • Updating the Company CRM with all activities • Assist with the production of marketing materials and literature, such as web content, brochures, blog posts and press releases • Write and proofread marketing copy • Upload material to the website(s), social media pages, online partner portal and Intuitive SharePoint • Assisting other areas of the business such as pre-sales and technical services Key skills Great interpersonal skills Ability to learn and understand about software, specifically in the business intelligence, print and process management markets Able to build relationships with a wide variety of people. Personable manner, team-player and adaptability are all important Excellent written and oral skills: you will be called upon to write online content, so you will need strong copywriting skills. You will also have to regularly deal with clients and suppliers, face to face or on the phone. Attention to detail – required for proof-reading posts, news releases, website content and emails IT skills: You will need proficiency in MS Office packages and, ideally, in graphic tools such as Adobe, Publisher and video editing software.