Trabajos customer experience director en Reino Unido

Who We Are Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. About The Role We are looking for an experienced Account Director to join us here at Six Degrees. If you have previously been the primary commercial and strategic engagement point in previous roles and would like to be the main point of contact between Six Degrees and our customer base we'd love to hear from you. • Our sales team are responsible for increasing sales activity and growing revenue within our accounts., • You will be building a pipeline, identifying and closing new business opportunities with new logos., • Our Accounts Directors are responsible for developing strong relationships with potential customers., • Th role involves establishing relationships with clients, developing a deep understanding of their challenges, building a detailed knowledge of Six Degrees products and capabilities, and ultimately ensuring we are best placed to capitalise on any new business opportunities as they arise., • If you have previously delivered client-focused solutions to customer needs and have strong experience of managing multiple account projects at a time in the MSP sector, we'd love to hear from you., • We believe it's important that candidates have an understanding of key issues in the sector that are driving spend and significant experience of managing an account base. Six Degrees has been honoured as an ENEI Gold TIDE Winner. We take pride in fostering and sustaining an inclusive culture, which is essential for our entire business. This includes all aspects of recruitment and employment – our recruitment and selection processes are transparent and fair, and we will always consider any reasonable adjustments to the interview process or flexible working requirements. We are a Disability Confident Employer and are committed to being an equal opportunities employer and oppose all forms of unlawful discrimination. Our commitment and objective are to create a truly equal, diverse and inclusive environment. At Six Degrees we’ve created a female-led networking program that enables women within our organisation to interact and exchange ideas, share their experiences, and utilise one-to-one support. Our Benefits In return for the passion our people bring to everything they do, we want them to enjoy a range of benefits that enrich their lives. We are a Real Living Wage employer, and through our additional employee benefits we feel we’ve got something that will help everybody live their best life. We recognise the immense joy and significance of family leave for our employees, which is why Six Degrees provide an enhanced maternity and paternity leave package. We’re also keen to support people with flexible working, so everyone can have the personal time they need whilst still doing great work here at Six Degrees. We have some fantastic benefits on offer, with everyone being given Private Medical Insurance, Life Assurance, a matched pension scheme and 25 days holiday and as a happy birthday from Six Degrees, all employees get a day off for their Birthday. We also provide discounts on well-known brands, in restaurants, supermarkets, the list goes on! You can find out more about our benefits here. Our recruitment process: At Six Degrees, we prioritise efficiency in our recruitment process, as we believe it is essential for you to connect with potential colleagues and have a positive candidate experience. We welcome applications from people who think differently, our business is proud to have a diverse range of individuals, and we offer a supportive and flexible environment tailored to different working styles. Our team thoroughly evaluate all applications, and if your qualifications align with our needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final interview, which could include a task specific to the role. Following the completion of the assessment process, we look forward to welcoming you to the Six Degrees family!

The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet’s full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet’s enterprise customer base. Key Responsibilities • Drive revenue growth across new logo customers aligned to strategic industry verticals, • Leverage multiple channels for opportunity identification, • Operate with a CX first mindset, putting customer outcomes at the heart of how you operate, • Identify new business opportunities across Claranet UK’s full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary, • Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota, • You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate, • Demonstrable experience developing strategies to drive growth opportunities in new logo customers, • Strong relationship management skills, with proven success delivering excellent customer experience, • Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments, • Flexible and creative to take considered risks, • Inquisitive and persistent, able to hunt out new business opportunity, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you! To view full job description please visit our careers page

Reed.ai is looking for a part time Product Director to join their team in Holborn, London on a 12 month fixed term contract. Overview We're seeking a strategic, hands-on Product Director to lead the growth of Reed.ai as it transitions from Beta to full market release. This is a fixed-term maternity cover (part-time, 3 days per week) role. You will manage a small Product and CX team and drive prioritisation for the wider engineering team to deliver a roadmap that achieves product-market fit, user adoption, and long-term innovation. While you won't directly manage engineering, your strong technical background will enable you to play a critical role in technical prioritisation and solution design. As a key member of the Reed.ai leadership team, you'll report directly to the board and contribute to strategic business decisions beyond product delivery. This is an opportunity to shape a high-impact product from the ground up-within a startup-style venture backed by the strength and stability of an established business. Join a collaborative, forward-thinking team that values creativity, experimentation, and measurable impact-and help redefine the future of recruitment through intelligent, human-centered technology. Key Responsibilities • Own and deliver the product roadmap , balancing customer needs, business priorities, and long-term technical strategy., • Adapt roadmap with agility to respond to user feedback, market trends, and evolving business goals., • Lead a cross-functional Product and CX team to deliver new features,enhancements, proofs of concept, and experiments., • Shape long-term product and business strategy, aligning with company vision and growth objectives., • Monitor product performance using KPIs, analytics, and qualitative feedback to drive continuous improvement., • Improve BAU operations, including support, maintenance, and user engagement strategies., • Manage and develop the CX and Product Executive, ensuring operational excellence and positive customer outcomes., • Partner with sales, marketing, and operations to ensure successful product adoption and customer satisfaction., • Stay ahead of AI and recruitment technology trends to inform product strategy and, • maintain competitive advantage., • Champion user-centric design and data-driven decision-making across the product lifecycle.Skills and Experience, • Proven experience as a Product Director or equivalent senior product leadership role, ideally in a tech startup or innovation-led environment., • Ability to inspire and lead cross-functional teams in a fast-paced, evolving environment. Strong understanding of end-to-end product lifecycle management, from MVP to scale., • Technical fluency, able to review architecture and define technical approaches for new features., • Hands-on experience with AI/ML technologies for both product development and customer-facing features., • Excellent communication, leadership, and stakeholder management skills., • Strong analytical and problem-solving abilities, with a track record of data-informed decision-making., • Experience managing customer experience or operational functions., • Understanding of product design principles, testing methodologies, and success metrics., • Background in SaaS or B2B product environments is highly desirable., • Recruitment or HR tech experience is helpful but not essentialBenefits, • Hybrid working as standard, • 25 days annual leave plus bank holidays, • Flexible holiday scheme, • Contributory pension scheme, • Enhanced family leave benefits, • Insurance benefits including life assurance, • Office in a fantastic location, with countless bars, restaurants and theatres right on the doorstep

A major professional services organisation is establishing a new, "best-in-class" Quality Engineering and Testing practice with a clear mission: to accelerate business change. By combining deep internal industry expertise with leading testing tools, methods and practices, the aim is to help clients deliver efficient, high-quality transformation while minimising risk.The organisation is currently recruiting Senior Managers to support its public-sector advisory team. Successful candidates will play a key role in shaping and expanding the Quality Engineering and Testing practice through sector expertise, client engagement and identifying new business opportunities.This role involves helping to define and grow the testing offering within the public sector, taking responsibility for revenue goals, expanding the business development pipeline and creating compelling value propositions across a wide range of public services, including government, healthcare, defence, education and transport.You will support the Testing Practice Director and Partners in: • The development of the Testing Practice by formulating unique, value-add propositions and solutions that meet public sector client requirements, in addition to managing and directing pursuit activity., • Delivering an individual revenue sales target., • Mentoring and coaching other members of the team., • Developing and converting a pipeline of opportunities across public sector clients., • Performing a key role in account and sector development across IGH, helping the leadership to build the top line., • Building and maintaining strong client relationships across public sector clients, leveraging proven industry content and delivery capability., • Sales and Delivery, with associated sales and utilisation targets. Strong bid management abilities, with a proven ability to mentor and coach more junior team members., • Solution development, showing a clear ability as a Quality Engineering and Testing Subject Matter Expert to enhance existing solutions, and develop new ones, with specific emphasis on software testing as it relates to IT solutions and transformation in the public sector., • People management, building a team of consultants with the right mix of grades, competencies and experience to support client opportunities and projected growth., • Experience working for a major advisory business or leading industry institution, ideally with a successful track record of Business Development and successful delivery in the public sector (either across IGH or specialising in a particular area such as government, healthcare, or defence)., • In-depth experience gained in sell-side institution with exposure to shaping and delivering significant programmes of IT Change., • Demonstrable track record of Business and Practice Development within a Consulting environment, • In-depth understanding, knowledge and experience of the testing industry to include:, • testing services (type, costing, route to market),, • tools (commercial/open-source, selection and implementation),, • practices (methods by SDLC-type, test accelerators),, • metrics (selection, implementation), and, • Test automation and quality engineering, • Non-functional testing, • Accessibility testing, • Experience in the management of complex testing programmes across customer-facing and back-office systems, • Experience of leading multiple, diverse and complex client programmes., • Recognised as having both exceptional technical delivery skills and very strong business knowledge (in the public sector)., • Strong experience of working with, or for, public sector clients, with a good understanding of the public sector environment (or particular area, such as the government or education sector)., • Ability to take client aspirations and ideas and support them in turning them into a practical delivery approach for a major programme, in line with relevant standards and business drivers., • Experience working closely with technology functions throughout the delivery lifecycle to enable a seamless transition to implementation within tight timeframes., • Solid problem-solving skills, ability to analyse complex data, identify core issues, investigate, evaluate and reach appropriate conclusions/solutions., • Excellent communication skills, with the ability to influence senior management and stakeholders, and to build and maintain strong team and client relationships., • Broad personal networks across industry to support business development opportunities., • Strong interpersonal & written communication skills, both a self-starter and strong team player. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/7, 365 days a year. They are a Managed Service Provider (MSP) specialising in IT infrastructure, cybersecurity, support, and consultancy, providing enterprise-level solutions to mid-market and growing businesses. Due to on-going success and growth they are in the market for a IT Account Manager. As IT Account Manager you will be reporting to the Accounts Director and will work alongside a team of three seasoned Account Managers to act as the voice of clients within the business. You will champion their needs, cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after probation (3 days office, 2 days at home). MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

Pertemps Network Group are delighted to be partnering with a forward-thinking Local Authority to recruit an exceptional Head of Digital Services & Solutions.This is a pivotal senior leadership opportunity within Digital Services, responsible for shaping and delivering technology strategy across applications, infrastructure and service management. Reporting initially to the Chief Digital Officer (interim arrangement) and ultimately to the Assistant Director of Digital Services and Business Assurance, this role sits at the heart of the Council’s digital transformation agenda.Title: Head of Digital Services & Solutions ?? Local Authority | Finance & Corporate ServicesSalary: Competitive Day Rate / Salary (DOE)The Role As Head of Digital Services & Solutions, you will translate corporate and strategic priorities into secure, resilient and future-proofed digital services. You will combine strategic oversight with strong operational command across Applications, Infrastructure, Workforce Technology, Service Management and Supplier/Contract Management.You will lead multidisciplinary technical teams and manage an £8.6m technology budget, ensuring services are robust, cost-effective and aligned with organisational objectives.Key Responsibilities Strategic & Operational Leadership • Lead Applications, Infrastructure and Service Management functions, ensuring delivery against KPIs and SLAs., • Develop and communicate operational digital strategy, policies and technical standards., • Align technology roadmaps with corporate priorities and architectural principles., • Review existing service models and implement continuous improvement initiatives.Applications & Infrastructure, • Oversee on-premise and cloud (Azure) application estates., • Ensure secure, resilient infrastructure including Networks, Telephony and M365., • Maintain compliance with cyber security and regulatory requirements., • Lead Disaster Recovery strategy and ensure business continuity readiness.Service Management & Continuous Improvement, • Establish performance frameworks and operational controls., • Oversee transition of new services into steady-state support., • Drive service excellence and measurable customer satisfaction improvements.Supplier & Contract Management, • Manage strategic third-party IT suppliers., • Lead contract negotiation and performance management., • Oversee technology contracts within an £8.6m budget envelope.People & Capability Leadership, • Lead, mentor and develop high-performing technical teams., • Foster a collaborative, innovative and customer-focused culture., • Build digital capability to support long-term transformation.Programme Delivery, • Oversee small-to-medium change programmes through to benefit realisation., • Ensure effective resource planning across operational and project activity.Essential Experience & Qualifications, • Degree-level education with relevant postgraduate or industry certification (MSc, MBA, ITIL or equivalent experience)., • Minimum five years’ senior management experience within IT service delivery (Applications, Infrastructure and/or Service Management)., • Advanced technical knowledge across applications and/or infrastructure environments., • Strong experience in IT contract negotiation and supplier performance management., • Proven experience implementing ITIL or equivalent service management frameworks., • Demonstrable experience leading digital transformation initiatives.Key Skills, • Strategic thinker with strong operational execution capability., • Politically astute with experience engaging senior stakeholders., • Strong financial, analytical and written capability., • Resilient leader with excellent influencing skills., • Passionate about delivering high-quality public services. Our client is a progressive Local Authority committed to innovation, service excellence and delivering high-quality digital services that enable better outcomes for residents and staff.Pertemps Network Group Pertemps Network Group is one of the UK’s largest independent recruitment businesses, with a proven track record of delivering specialist recruitment solutions across the public sector. We pride ourselves on building long-term partnerships, understanding organisational culture, and delivering high-calibre leadership talent.If you are an experienced digital leader ready to shape and modernise a complex public sector technology estate, we would welcome a confidential discussion. Apply now or contact Pertemps Network Group for further information.

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of performance acceleration and value creation. We are now seeking a driven and people-focused Service Delivery Manager to lead our field-based Service Engineers, ensuring operational excellence, outstanding customer experience, and a strong safety culture. This is a hands-on leadership role within a fast-paced SME environment where your impact will be seen daily in service performance, team engagement and customer satisfaction. The Role at a Glance: Service Delivery Manager Dartford Region (c1 hour radius) Hybrid / Office and 2/3 days onsite £54,000 - £60,000 Plus Extensive Benefits Package + Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Reporting to: Service Director Note: We will buy you out of any training funded by your current employer. Your Background: Service management or operations leadership within engineering, lift, construction or field-service environments Skills: Team leadership, customer management, operational performance, EH&S compliance Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and with greater agility as a standalone company is gearing for rapid growth. Ready for your next adventure? Reporting to the Service Director, you will lead the Service Engineers with full responsibility for EH&S, resource allocation, operational delivery and customer experience. You will manage the day-to-day running of the service department, covering planned maintenance, call-outs and minor repairs, ensuring SLAs and performance targets are met. You will motivate and develop your team through regular 1:1s, coaching, performance management, recruitment support with HR, and core line management duties including timesheets, expenses and leave approval. You will implement service strategies aligned to business objectives, forecast demand and maintain appropriate staffing levels. Maintaining strong client relationships will be key, including handling escalations, attending customer meetings with Account Managers, and ensuring field-related queries are resolved effectively. You will drive technology adoption and lead Field Quality Audits to enhance productivity and service standards. Safety leadership is essential. You will promote a strong safety culture, ensure compliance with Liftec Express safety policies, conduct FPA(s), deliver safety training, maintain PPE, tools and vehicles, and close out safety actions within required deadlines. The role holder shall carry out their duties in accordance with the stipulated business policies and procedures. About You: • You are a confident, client-facing operational leader who thrives in a field-service environment., • With strong communication and interpersonal skills, you build trust quickly with customers, engineers and internal stakeholders. You have proven experience in service delivery processes and project management within an engineering or technical services environment., • You are IT literate and comfortable using service management software and Microsoft Office. Analytical in your approach, you use data and performance metrics to monitor service levels, identify improvements and drive continuous enhancement., • You have experience managing teams, motivating individuals and fostering a high-performance culture. Familiarity with service level agreements (SLAs), operational KPIs and performance management frameworks is essential., • You are safety-conscious, solutions-focused and comfortable balancing operational demands with strategic objectives in a dynamic, fast-paced environment. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy, • Van/Fuel Card/Pre-programmed parking application payments, • Employee Referral Scheme Why Join Liftec Express? • Operational leadership role within a respected PE-backed growth business, • Direct impact on service performance and customer satisfaction, • Strong engineering heritage with ambitious growth plans, • Opportunity to shape team culture, safety and operational excellence If you are an experienced Service Delivery Manager looking for a high-impact leadership opportunity within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Purpose of the roleThe Salesforce Architect is responsible for defining, delivering, and owning the Group wide Salesforce architecture, ensuring Salesforce becomes the single system of record across Orbis and all acquired businesses.The role combines deep hands-on Salesforce technical expertise with strategic leadership of transformation and integration. The successful candidate will lead the consolidation of multiple Salesforce orgs, third party CRM and field service platforms, and legacy systems into a unified, scalable Salesforce platform covering Sales Cloud, Service Cloud, and Field Service Lightning.This role plays a pivotal part in reducing technical debt, accelerating acquisition onboarding, improving operational efficiency, and enabling a consistent, high quality customer experience across the Group.The Salesforce Architect will design and build solutions directly, define architectural standards, oversee data migration and integration, and work closely with the Transformation Director, Business Analysts, Salesforce Administrator, Salesforce Support, and Integration Developer Key result areas • Delivery of a single, unified Salesforce platform across Sales, Service, and Field Service, • Migration and decommissioning of legacy CRM, field service, and AS400 based platforms, • Acquisition integration and accelerated onboarding of new businesses, • Reduction of technical debt through standardised architecture and governance, • Secure, compliant, and scalable Salesforce design aligned to ISO 27001 and GDPR, • Reliable integration with Workday, telephony platforms, and other core systems, • Improved customer experience through consistent processes and data visibilitySalesforce architecture and delivery, • Own and define the end-to-end Salesforce architecture for the Group across Sales Cloud, Service Cloud, and Field Service Lightning., • Design and build Salesforce solutions directly, including Apex, Visualforce, Lighting Web Connector for automation, integrations, and configuration., • Define and enforce architectural standards, reference architectures, data models, and integration patterns., • Balance declarative and custom development to ensure maintainable, scalable solutions., • Oversee Salesforce org strategy, environment management, release planning, and DevOps processes.Transformation and platform consolidation, • Lead the migration of acquired businesses from existing Salesforce orgs, and other third party CRM or field service platforms into the Group Salesforce platform., • Plan and execute the migration away from legacy AS400 dependent processes and systems., • Define phased transformation roadmaps that minimise operational disruption while delivering measurable value., • Work closely with the Transformation Director and Business Analysts to translate business requirements into robust technical solutions., • Ensure all migrations include data quality improvement, process standardisation, and decommissioning of redundant platforms. Integration and data ownership • Work with Integration Developers to design and govern integrations between Salesforce, Workday, telephony platforms, and other core systems., • Own Salesforce data architecture, migration strategy, and master data governance., • Ensure Salesforce is the authoritative system of record for customers, contracts, assets, and service activity., • Define and maintain integration patterns, error handling standards, and monitoring approaches.Security, compliance, and governance, • Design Salesforce security models including roles, profiles, permission sets, and sharing rules., • Ensure Salesforce implementations align with ISO 27001 controls, GDPR requirements, and internal security policies., • Work closely with information security and compliance functions to support audits and evidence requirements., • Ensure data protection, retention, and access controls are implemented and maintained. Leadership and collaboration • Provide technical leadership to the Salesforce Administrator and support functions., • Act as the senior Salesforce authority across the Group, advising IT, Operations, Sales, and Service teams., • Work constructively with third party partners while retaining architectural control and accountability., • Support and mentor internal teams on Salesforce best practice, secure design, and platform capabilities.Secondary responsibilities, • Support business cases, tenders, and customer assurance activity where Salesforce capability is relevant., • Provide architectural input into related programmes such as field service optimisation, customer experience initiatives, and digital transformation., • Maintain clear technical documentation, diagrams, and runbooks., • Stay current with Salesforce platform developments and assess their relevance to Orbis., • Participate in incident management and escalation where Salesforce availability or data integrity is impacted. Year one objectives • Deliver a single Group Salesforce architecture covering Sales Cloud, Service Cloud, and Field Service Lightning, approved and adopted as the standard across Orbis., • Successfully migrate acquired businesses from existing Salesforce orgs, third party CRM and Field service platforms into the Group Salesforce platform, with legacy systems decommissioned where appropriate., • Define and implement a structured AS400 migration approach, removing Salesforce dependencies on legacy platforms and reducing operational risk., • Establish Salesforce as the single system of record for customers, contracts, assets, and service activity across the Group., • Reduce CRM and field service technical debt by standardising data models, automation patterns, and integrations., • Deliver secure, compliant Salesforce implementations aligned to ISO 27001 and GDPR, with audit ready evidence., • Improve acquisition onboarding timelines by delivering repeatable Salesforce integration and migration playbooks., • Provide regular progress and architecture updates to the CTO, demonstrating measurable improvements in platform stability, usability, and customer experience.

Business Development Executive (Mechanical Background) London Bridge - Hybrid £45,000 - £50,000 + OTE of £55k/ £65k + Progression + Training + Company Benefits Are you from a mechanical background and have experience with sales that wants to work for a highly successful global business that will train you how to manage million pound a year deals? Do you want to work for a newly established and highly successful sales team that has head hunted a excellent sales director who will train you to become the second in command of a quickly growing team? On offer is the chance to join a business with a best in class product and training suite to help you become a technical expert, whilst be able to significantly increase your earning potential through a generous bonus scheme. This company has gone from strength to strength across Europe and America in recent years due to their state of the art heat pumps being far superior to the nearest competitors. In the last 8 years their transition in to the UK market has yielded huge success and are currently taking large chunks of the market for themselves. The ideal candidate will be from a mechanical background, have some experience in sale but most importantly have a thirst for knowledge, training and progression. THE ROLE: • Identify and contact key decision makers to present the product range, • Be able to discuss the coefficient of performance and other technical details, • Regularly meet current and potential clients, • Background in mechanical engineering, • Happy to be customer facing Keywords: Sales, Account Management, HVAC, AC, Heat Pumps, Engineering, Local Patch, Bonus, Commission, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Are you currently looking for an office-based Regional Project Manager role within a leading client within the Construction industry. Perhaps you pride yourself or your attention to detail, proactive nature, administration skills and would be confident providing full Commercial Project support? Our client is willing to train the right person looking for their first office role however, if you do have experience within managing Projects within the construction or manufacturing spaces, then this could be the ideal role for you. Job Title: Regional Project Manager Job Type: Full Time Permanent Hours: Monday to Friday Salary: 45,000 - 50,000 Location: Feltham (Office based) Principle Duties and Responsibilities: • Coordinating subcontract engineers for installation projects, assisting in the management of incomplete installations, • Monitor the timely processing of projects through design, procurement and installation in line with customer programme and product lead times, • Managing costs, order materials for projects, and manage any late costs associated with these projects., • Administrative tasks involve handling SAP processes, raising purchase orders for subcontract engineers, and providing customers with updates on project progress., • Reporting to the Projects Director, ensuring information is accurate., • Project Management experience, • Previous Project Management experience within Construction, Building Materials, Engineering Manufacturing., • Experience in building and maintaining relationships with customers, • Attention to detail, • Exposure to Project Management qualifications such as Agile or PRINCE2, • Good technical understanding with an interest in understanding a diverse product range, • Outgoing and customer driven nature

Are you currently looking for an office-based Regional Project Coordinator role within a leading client within the Construction industry. Perhaps you pride yourself or your attention to detail, proactive nature, administration skills and would be confident providing full Commercial Project support? Our client is willing to train the right person looking for their first office role however, if you do have experience within managing Projects within the construction or manufacturing spaces, then this could be the ideal role for you. Job Title: Regional Project Coordinator Job Type: Full Time Permanent Hours: Monday to Friday Salary: 40,000 - 50,000 Location: Feltham (Office based) Principle Duties and Responsibilities: • Coordinating subcontract engineers for installation projects, assisting in the management of incomplete installations, • Monitor the timely processing of projects through design, procurement and installation in line with customer programme and product lead times, • Managing costs, order materials for projects, and manage any late costs associated with these projects., • Administrative tasks involve handling SAP processes, raising purchase orders for subcontract engineers, and providing customers with updates on project progress., • Reporting to the Projects Director, ensuring information is accurate., • Project Management experience, • Previous Project Management experience within Construction, Building Materials, Engineering Manufacturing., • Experience in building and maintaining relationships with customers, • Attention to detail, • Exposure to Project Management qualifications such as Agile or PRINCE2, • Good technical understanding with an interest in understanding a diverse product range, • Outgoing and customer driven nature

Join Our Dynamic Team as a Development Project Manager! Are you ready to lead and manage high-impact development projects? We are seeking a talented Development Project Manager to join our innovative team within the Watkin Jones Group Delivery function. As the Development Project Manager, you will spearhead the delivery of residential development schemes, both self-build and 3rd party projects. Your expertise will guide projects through the full lifecycle—from risk assessment and program management to cost control and design oversight. Reporting to the Development Project Director, you’ll act as the crucial link between Investment & Development, the Watkin Jones Construction Team, third-party contractors, external consultants, and clients. Key Responsibilities: You will lead and manage development projects in alignment with the agreed RACI, ensuring that schemes are delivered on time and within budget, meeting the necessary quality standards. This includes overseeing all project milestones, coordinating the activities of third-party consultants and contractors, and managing their appointments. You will be responsible for presenting progress reports and challenging processes to ensure value for money, while closely monitoring the performance of professional teams and contractors. A crucial aspect of this role is managing projects from RIBA stage 3 to 7, ensuring smooth transitions and efficient delivery across all phases of development. You will also ensure that all legal due diligence and compliance requirements are met for each development project. Core Objectives: In this role, you will bring extensive experience in delivering residential developments, including Purpose Built Student Accommodation and Build-to-Rent projects. You will be experienced in the post-planning consent processes, managing the project delivery from planning approval through to completion. Problem-solving will be central to your approach, ensuring that complex challenges are resolved efficiently, and high-quality outcomes are achieved. Qualifications: What we need from you: • Proven experience in project management within the construction or development sector., • Strong leadership and communication skills., • Ability to manage multiple stakeholders and drive projects to successful completion. At Watkin Jones, we believe in investing in our people. Here’s what we offer: Rewards: Discretionary annual bonus, cash paid health plan, life insurance, and more. Professional Growth: A pivotal role within a forward-thinking organisation and the opportunity to work on diverse and exciting projects. Work-Life Balance: 25 days of annual leave (increasing with tenure), agile approach to work and discounted gym memberships. Benefits: Company car or allowance, exclusive shopping discounts, and a contributory pension scheme. About Us: Watkin Jones was established in 1791 and has been building homes since 1927. More recently, we listed on the AIM market in 2016 with a market cap of £255m (current market cap c. £550m). In FY2020 we generated gross revenue of £354m and a Gross Profit of £75.9m. Our position in the market is based on a ‘capital light’ model, where we typically work with institutional forward funders. Watkin Jones’ success to date has been based on our emphasis on building relationships of trust, our customer focus and our forward-thinking structure. Our intention is to create the future of living, which to us means high quality rental homes, community focus and sustainably driven development. Apply Now: If you have a passion for delivering high-quality developments and the skills to navigate complex projects from planning through completion, we want to hear from you!

We are recruiting a Maintenance Manager for our Richmond based client. Working closely with the Managing Director and Operations Director your day-to-day activities will include managing engineers and to provide support for the Project Managers and Managing Director. Supporting projects and duties as required, providing outstanding customer satisfaction through efficient delivery of service, conscientious and effective management of sometimes conflicting priorities to ensure that time is used effectively. PERSON SPECIFICATION Competencies/ behaviours 1) People Management – Expertise in directly leading, managing, controlling, motivating, recruiting and disciplining a team of field-based engineers. 2) Technical Expertise – The ability to provide technical guidance and support to field engineers in maintenance, fault diagnosis and repair of air conditioning equipment. 3) Commercial Acumen - The ability to understand the drivers of financial performance and incorporate this knowledge into daily activity. 4. Customer Focus – Having a passion for good service and the ability to act upon own initiative to find solutions that meet customer requirements, personally owning customer issues and overcoming internal barriers 5) Team Working - The ability to inspire individuals to work together and utilise all the strengths within the team to overcome individual weaknesses 6) Drive and resilience - The ability to maintain focus on key objectives regardless of organisational or operational diversions 7) Time Management - The ability to manage own time to ensure all key objectives are achieved within defined timescales and conflicts are identified and raised appropriately Skills, Experience and Knowledge. Essential: 1) Have experience of fixed price contracts with good appreciation of commercial aspects. 2) Strong interpersonal skills, communication skills and a good team player 3) Be technically strong, client focused and proactive., 5. Success in remotely managing technical teams and maintenance and repair operations 5) Strong organizing, administration and communication skills 6) Experience of data analysis and management information creation. 7) Literate, numerate and IT competent (keyboard, data input and interpretation, Word, email and internet, Excel,) 8) Full UK Driving License

Are you currently looking for an office-based Build Manager role within a leading client within the Construction industry. Perhaps you pride yourself or your attention to detail, proactive nature, administration skills and would be confident providing full Commercial Project support? Our client is willing to train the right person looking for their first office role however, if you do have experience within managing Projects within the construction or manufacturing spaces, then this could be the ideal role for you. Job Title: Build Manager Job Type: Full Time Permanent Hours: Monday to Friday Salary: 45,000 - 50,000 Location: Sunbury (Office based) Principle Duties and Responsibilities: • Coordinating subcontract engineers for installation projects, assisting in the management of incomplete installations, • Monitor the timely processing of projects through design, procurement and installation in line with customer programme and product lead times, • Managing costs, order materials for projects, and manage any late costs associated with these projects., • Administrative tasks involve handling SAP processes, raising purchase orders for subcontract engineers, and providing customers with updates on project progress., • Reporting to the Projects Director, ensuring information is accurate., • Project Management experience, • Previous Project Management experience within Construction, Building Materials, Engineering Manufacturing., • Experience in building and maintaining relationships with customers, • Attention to detail, • Exposure to Project Management qualifications such as Agile or PRINCE2, • Good technical understanding with an interest in understanding a diverse product range, • Outgoing and customer driven nature

TPT2285 Damp & Mould Surveyor North/North West London, Herts, Beds, Bucks Contract Type: Contract Rate: £28-32 per hour Qualified PCA qualified or finalist and CSTDB level 3 The Role We are currently recruiting for an experienced Damp & Mould Surveyor to join a busy small practice. This is a key role focused on the inspection, diagnosis, and resolution of damp, mould, and condensation issues across residential properties. You will play a vital role in ensuring homes are safe, compliant, and meet housing standards, while delivering a high-quality, resident-focused service. Key Responsibilities • Carry out detailed inspections of residential properties to identify and diagnose causes of damp, mould, and condensation, • Survey properties and produce clear, accurate reports with recommended remedial actions, • Specify remedial works and liaise with contractors to ensure appropriate solutions are delivered, • Monitor works on site to ensure they are completed to specification, on time, and within budget, • Ensure all works and recommendations comply with health & safety regulations and housing legislation, • Liaise with residents, providing clear communication, technical advice, and managing expectations, • Work closely with teams and contractors, • Maintain accurate records, reports, and case documentation, • Proven experience in a Damp & Mould / Disrepair / Building Maintenance Surveyor role, • Must be PCA qualified or at Finalist stage. . CSTDB level 3 qualified, • Sound technical knowledge of damp, mould, condensation, and building pathology, • Excellent communication and customer service skills, • Strong understanding of health & safety compliance The reason for the recruitment is due to the company being very busy and part of the company’s expansion and may in time become a full time role.

Job Title: Commercial Fit-out Surveyor / Estimator Location: IFSE Head Office, 14 Progress Business Park, Croydon, CR0 4XD Salary: Competitive Job type: Full time, Permanent Due to a high level of inbound enquiries and upcoming projects, we're looking to add a commercial fit-out surveyor/estimator to add to our projects team. Ifse design, build and fit-out award-winning restaurants and commercial kitchen facilities for companies across the UK, including business and industry staff catering, retail high street brands, education and more. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. We've designed spaces for British Airways, SKY, Netflix, London South Bank University, Anglia Ruskin University, Willams F1, Bank of England and many more. About The Role: The company undertakes restaurant design and build contracts from concept to completion and the surveyor/estimator will be responsible for creating the scope of work and estimate for the finishes and M&E elements of the projects, to include: • Site safety and prelims, • Demolitions, • Partitions, • Joinery, • Wall Finishes, • Floor Finishes, • Ceilings, • Electrical Work, • Lighting, • HVAC, • Plumbing Works, • Site supervision The candidate will report to IFSE Projects Director and will also assist the 6-strong team of project managers with co-ordination and advice on the building works/fitout elements of the projects, to include research and sourcing of relevant materials. ifse have several teams of builders and establishing a good rapport with these teams is essential. General building works are priced by IFSE and allocated to relevant build team with agreement established on the order value to the builders and other sub-contractors. Orders are either based on estimation by IFSE or specific prices obtained by the estimator from sub-contractors for more specialist works. IFSE are looking for the successful candidate to create a systemised process for pricing of works and management of costings. Experience or research to enable the Introduction of a specialised IT programme is required for this role. The cost breakdown for the client presentation will be prepared in a detailed and professional manner. The candidate will also collaborate closely with the team to co-ordinate and assist with the programming/scheduling of elements of the project to ensure a successful contract delivery. The role will also provide support to our Compliance team who are responsible for the compliance and co-ordination of H&S documentation and site safety. Ability to understand technical drawings for all elements of the project is essential and co-ordination with the IFSE design team on finishes details will be required. What we're looking for: Essential: • Right to work in the UK, • Several years experience in commercial building works/fitout., • High level of practical and technical experience gained on-site., • Experience with building control, • Detail-focused Individual, • Excellent customer focus and interpersonal skills, • Enjoy working within a busy team environment, • Excellent computer literacy, • A full driving licence, • Flexible 'can do' attitude, • Use of a company car (details to be agreed), • Discretionary annual bonus which will be tax-free (up to £3.6k) related to the success of the company for the year, • You'll be part of a forward-thinking, design orientated Employee Ownership Trust company, • Additional training and career progression, • Private Health Care (after 20 weeks service), • Generous Company Pension (4% company contribution), • Life cover amounting to 4x salary (after 20 weeks service), • Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 days annual leave. Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Surveyor, Building Estimator, Project Manager, Construction Fit Out Project Manager, Construction Fit Out Surveyor, Construction Surveyor, Construction Project Manager may also be considered for this role.

Your new companyWe're looking for an experienced Contracts Manager to join a leading housebuilder operating across the South East. This is a key role where you'll be responsible for overseeing multiple residential sites, making sure everything runs smoothly-from build quality and safety to budgets and timelines. You'll be working closely with Site Managers, supporting and guiding them to deliver great results while keeping projects on track and customers happy. Projects vary but are typically multiphased new build schemes, Mix of both RC frame low-level apartments and traditional build houses/townhouses, 100 - 500 units.Your new roleReporting to the Construction Director, you'll be hands-on with planning and programming work, managing costs, and ensuring all health and safety and NHBC standards are met. Regular site visits, subcontractor meetings, and quality inspections will be part of your routine, as well as keeping an eye on customer care issues and helping to resolve them quickly.What you'll need to succeedWe're looking for someone with solid experience in a similar role-whether that's as a Contracts Manager, Senior Project Manager, or Build Manager-ideally within a high-volume housebuilding environment. You'll need to be confident managing multiple sites, have a good understanding of construction legislation, and be comfortable using Microsoft Office. Strong communication and leadership skills are a must, along with the ability to stay organised and work well under pressure.What you'll get in returnIn return, you'll get a competitive salary, car allowance or salary sacrifice scheme, annual bonus, 25-day holiday (plus bank holidays), pension, life assurance, and access to schemes like ShareSave, Cycle to Work, and holiday purchase. There are also great opportunities for learning and development.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Project Manager - Building Services Based in London M&E or fit out experience required The purpose of the role is to; · Be responsible for generating and delivering a variety of project work on our customer sites. · Have full accountability and responsibility for managing and delivery of project works. General Activities · Identify and generate project opportunities from within a set portfolio of maintenance contracts. · Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. · Work with developers, designers and sub contractors to define and document scope(s) of work(s). · Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. · Manage, run and draw up tenders on behalf of the customer as required. · Carry out full tender analysis of all sub contractor returns. · Work within the current CDM process. In the main taking on the role of principle contractor. · Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. · Ensure QHSE practices and processes are fully embedded in each project. · Ensure full compliance with project management policies and procedures. · Manage the day-to-day operational aspects of the project(s) “end to end”. Activities to include but not be limited to estimating, business development, quantity surveying, sub contractor management and site manager duties. · Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). · Ensure customer acceptance is adhered to, in writing and in line with the project plans. · Mutually agree payment schedules and applications for payment to the benefit of the project and the business. · Ensures project documents are complete, current and appropriately stored. · Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. Business Development · Identify and develop a short/medium and long term pipeline of Project opportunities from the portfolio of customers within the Business Unit. · Leverage opportunities through visibility and presence on customer sites. · Liaise with colleagues, managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. Building Relationships · Build strong effective working relationships with our customers and site teams. · Build a pipeline of supply partners with the correct approvals in conjunction with the central procurement team. Commercial Awareness · Full accountability for the P&L on each project. · Ensure that all financial objectives are met. · Analyse variances and initiate corrective actions. · Value all sub contractor accounts and make application for payments. · Ensure the projects are commercially viable and satisfy the commercial terms of the contract. · Ensure all projects are managed through Company policies and procedures in relation to commercial activities. The Project Process · Define and understand the scope of work to meet the customer’s specification. · Competitively price the works whilst returning expected profit margins. · Review all pre construction information and implement a construction phase plan. · Engage with sub contractors under the correct commercial terms. · Define the project plan and program to deliver the works. · Appraise all sub contractor RAMS to make sure that they are suitable and sufficient · Be in attendance on site for the works inclusive of any out of hour’s requirements. · Set up the QHSE processes and make sure they are monitored. · Ensure all variations to the works are captured, costed and claimed for. · Make sure all O&M manuals are complete and available prior to practical completion. · Close out all final accounts with both the customer and all those in the supply chain.

Join Our Dynamic Team as a Development Project Manager! Are you ready to lead and manage high-impact development projects? We are seeking a talented Development Project Manager to join our innovative team within the Watkin Jones Group Delivery function. As the Development Project Manager, you will spearhead the delivery of residential development schemes, both self-build and 3rd party projects. Your expertise will guide projects through the full lifecycle—from risk assessment and program management to cost control and design oversight. Reporting to the Development Project Director, you’ll act as the crucial link between Investment & Development, the Watkin Jones Construction Team, third-party contractors, external consultants, and clients. Key Responsibilities: You will lead and manage development projects in alignment with the agreed RACI, ensuring that schemes are delivered on time and within budget, meeting the necessary quality standards. This includes overseeing all project milestones, coordinating the activities of third-party consultants and contractors, and managing their appointments. You will be responsible for presenting progress reports and challenging processes to ensure value for money, while closely monitoring the performance of professional teams and contractors. A crucial aspect of this role is managing projects from RIBA stage 3 to 7, ensuring smooth transitions and efficient delivery across all phases of development. You will also ensure that all legal due diligence and compliance requirements are met for each development project. Core Objectives: In this role, you will bring extensive experience in delivering residential developments, including Purpose Built Student Accommodation and Build-to-Rent projects. You will be experienced in the post-planning consent processes, managing the project delivery from planning approval through to completion. Problem-solving will be central to your approach, ensuring that complex challenges are resolved efficiently, and high-quality outcomes are achieved. Qualifications: What we need from you: • Proven experience in project management within the construction or development sector., • Strong leadership and communication skills., • Ability to manage multiple stakeholders and drive projects to successful completion. At Watkin Jones, we believe in investing in our people. Here’s what we offer: Rewards: Discretionary annual bonus, cash paid health plan, life insurance, and more. Professional Growth: A pivotal role within a forward-thinking organisation and the opportunity to work on diverse and exciting projects. Work-Life Balance: 25 days of annual leave (increasing with tenure), agile approach to work and discounted gym memberships. Benefits: Company car or allowance, exclusive shopping discounts, and a contributory pension scheme. About Us: Watkin Jones was established in 1791 and has been building homes since 1927. More recently, we listed on the AIM market in 2016 with a market cap of £255m (current market cap c. £550m). In FY2020 we generated gross revenue of £354m and a Gross Profit of £75.9m. Our position in the market is based on a ‘capital light’ model, where we typically work with institutional forward funders. Watkin Jones’ success to date has been based on our emphasis on building relationships of trust, our customer focus and our forward-thinking structure. Our intention is to create the future of living, which to us means high quality rental homes, community focus and sustainably driven development. Apply Now: If you have a passion for delivering high-quality developments and the skills to navigate complex projects from planning through completion, we want to hear from you!

The Role Cloch’s vision is to deliver services that exceed expectations - and this role is central to achieving that. As our Housing and Customer Support Manager, you’ll lead the Customer Support Team and Assistant Housing Officers, ensuring tenants receive excellent, consistent, and compassionate service from first contact through to tenancy sustainment. Working closely with the Director of Customer Services and Communities and Housing Manager, you will take the lead on: · Customer Contact & Service Quality: ensuring a responsive, high‑quality first‑point‑of‑contact experience where customers feel supported and heard. · Allocations, Voids & Estate Management: overseeing effective processes that minimise void loss, maintain high standards and support sustainable tenancies. · Performance & Compliance: monitoring KPIs, supporting regulatory returns, ensuring adherence to the Scottish Social Housing Charter, and producing meaningful performance insight. · Team Leadership: coaching, motivating, and developing staff through a behaviour‑led approach that encourages growth, innovation, and accountability. · Continuous Improvement: identifying opportunities to streamline processes, enhance customer experience and champion new ways of working. This is a two‑year fixed‑term role, but we expect the position to be reviewed in due course - offering a unique opportunity to shape how customer and housing services evolve at Cloch. The role is full‑time (35 hours per week) with a salary of £51,075 – £55,259 (Grade 8), hybrid working, 8 weeks’ annual leave (29 days + 11 public holidays), SHAPS pension scheme and a range of wellbeing benefits. The full job description and person specification for the post can be found within our recruitment pack and downloaded via our website. Working at Cloch It’s an exciting time to join Cloch Housing Association as we continue to strengthen our services and support communities across Inverclyde. Guided by our values - Be Better, Be Kind, Be Responsible, Be Positive - we foster a collaborative, supportive culture where colleagues thrive, ideas are welcomed and improvement is part of everyday working life. We are proud of our Customer Service Excellence accreditation and remain committed to delivering services that make a meaningful difference to tenants. How to Fit at Cloch Fit matters to us - not just what you do, but how you work. You’ll thrive at Cloch if you: · Lead through coaching, encouragement, and empowerment. · Bring curiosity and a willingness to try new approaches. · Communicate openly and honestly, building trust and collaboration. · Promote a positive, supportive environment. · Use insight and feedback to guide balanced, thoughtful decisions. · Reflect our values in your everyday approach. What’s Next? To apply, please submit your CV and a supporting letter outlining how you meet the essential criteria for the role. Full details on how to apply can be find on our Cloch Housing Association website, under current vacancies. Closing date: Monday 23rd March at 12pm Shortlisted candidates will be invited to attend a competency‑based interview with the Director of Customer Services and Communities and the Head of People & Culture, with interviews expected in early April. All applications are very much welcome to us at Cloch. We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview. If you have any queries about this role, or if you need any adjustments to support with your application, just let us know by emailing in advance.

A fantastic opportunity has emerged for a Head of Housing Management to join one of Adecco's leading public sector clients in a temporary role until they recruit permanently for the post (likely to be 3-6 months). This role is hybrid working, so requires a minimum of three days each week working from our client's office. Based in South London, this is a full time role (36 hours, Monday to Friday) and will report directly into the Director of Housing Management. You will be responsible for the design and delivery of housing management services for the residents, including anti social behaviour, tenancy sustainment, tenancy checks and environmental improvements. In addition, you will also undertake the role of strategic lead including associated policies and procedures in relation to housing management and support services. Key elements of this role include: • Managing responses to complex professional or politically sensitive issues * Planning and ensuring service delivery, as well as controlling operational activities ensuring professional standards are delivered.* Managing key relationships with delivery partners/providers to commission and deliver outcomes* Developing service plans to meet strategic business goals, ensuring compliance with all internal and external standards.* Ensuring the development and delivery of continuous improvements in all aspects of the housing management service.* Leading, motivating and developing staff to create and maintain a highly competent and participative workforce.* Identifying, securing, deploying and managing the resources necessary for the service area to meet or exceed its objectives.* Ensuring the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained. Candidates will ideally possess a: • Demonstrable track record and background of consistent achievement at senior level across the public sector or large complex organisation., • Proven transformational leadership & management experience, • Track record in performance management, driving improvements and efficiencies with a significant track record executing team and individual performance effectively., • Leading, motivating, coaching and inspiring change, developing a high performing team culture across all areas of responsibility and delivering agreed business and service plans and supporting KPI's., • Developing and embedding quality assurance to ensure that statutory and regulatory performance metrics are meet and exceeded, and that a commitment to ongoing innovation and improvement defines services delivered.

Shape the Future of Digital Content with AI Innovation Are you an experienced tech leader with a passion for transforming digital content into next-generation AI-powered experiences? Join a forward-thinking, rapidly growing digital content and B2B intelligence provider poised to revolutionise the market with cutting-edge AI technologies. As the Chief Technology Officer (CTO), you will play a pivotal role in steering the company's technology strategy, overseeing a talented software development team, and driving innovation that bridges the gap between expert-curated content and powerful AI solutions. This is a rare opportunity to take a market-leading business into the AI era, blending creativity, innovation, and technology to enhance customer experiences and deliver exceptional business outcomes. As CTO, you will report directly to the CEO and work closely with the Directors of Generative Search and AI, Product Marketing, and our Group Director of AI and Technology. You will lead a talented software development team, supported by the best-in-class Group infrastructure, to ensure that our clients' products and services are built to deliver high impact. Your leadership will be critical in driving the company's technological vision, particularly as we embrace AI-driven solutions and elevate our digital content to meet the evolving needs of our customers. Key Responsibilities: • Develop and execute a technology strategy to transform a traditional content business into a market-leading digital AI-driven platform., • Lead and mentor a talented software development team, supported by a robust Group infrastructure, to build scalable, innovative products., • Maintain exceptional levels of availability, scalability, security, and responsiveness, ensuring engineering practices and governance of third-party service providers are aligned with best-in-class standards., • Oversee governance frameworks to manage product delivery, from ideation to customer engagement, guaranteeing reliability and scalability., • Plan and execute continuous improvement across a mixed-technology estate, ensuring it balances cutting-edge solutions with intricate legacy systems., • Govern and deliver a go-to-market plan that generates excitement about our clients products, engaging the business, the market, and customers., • Build a predictable delivery capability through a lightweight governance and reporting framework, ensuring business confidence through repeated, reliable delivery., • Prioritise product features effectively, ensuring that customer needs and business goals are met while engaging teams around a shared vision., • Foster collaboration with various stakeholders to communicate complex technical issues to non-technical team members, enabling sound decision-making., • Proven trac record of successful leadership experience in technology teams, ideally in customer-facing, online content-focused organisations., • Proven track record in delivering technical solutions that enhance the customer experience, particularly in data access and search functionality., • Expertise in driving technological change within a dynamic environment, with experience in cloud platforms (AWS), content management (e.g., Drupal), and CRM systems (Salesforce)., • Ability to thrive in a fast-paced, entrepreneurial culture, balancing strategic thinking with hands-on execution. INDAM Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Educational Institution are hiring for a Senior Facilities Manager Your new company You will be joining a prestigious, high‑profile educational and cultural institution based in central London. The organisation operates in a vibrant, public‑facing environment with multiple buildings, busy footfall, and a year‑round schedule of events, performances, and community activity. With a strong commitment to excellence, safety, and an exceptional user experience, the organisation places its Estates team at the heart of its operations. You’ll be part of a dedicated professional community that supports students, staff, and thousands of visitors each year. Your new role As Senior Facilities Manager, you will be responsible for the smooth day‑to‑day running of all operational estates services across several sites. Reporting into the Director of Finance, you will manage a broad remit including building maintenance, security, soft services, health & safety, and contractor management.You will lead operational teams, set clear priorities, and ensure exceptional service delivery across the estate. Key responsibilities include: • Delivering the Estates strategy and overseeing all operational activity., • Managing hard and soft service providers, ensuring SLA and KPI performance and driving continuous improvement., • Overseeing all security operations—including access control, key management, CCTV, and out‑of‑hours incident response., • Working closely with the Health & Safety Manager to ensure compliance and robust risk management., • Managing contracts across mechanical, electrical, fire services and other critical building systems., • Maintaining asset registers and operational documentation., • Leading and monitoring project work within the Estates remit., • Significant experience in Estates or Facilities Management, ideally in a public‑facing environment., • Strong leadership skills with proven experience managing large, multi‑disciplinary teams., • Excellent communication, organisation, and the ability to remain calm under pressure., • Experience managing contractors, suppliers, and outsourced teams., • Ability to prioritise, make quick decisions, and take ownership of issues from start to finish., • Good Microsoft Office skills, particularly Excel., • Strong technical understanding of building operations and maintenance., • A customer‑focused approach with the ability to work effectively with people at all levels., • A good general education, including GCSE Maths and English (A–C or equivalent)., • Health & Safety knowledge (IOSH/NEBOSH desirable)., • IWFM or degree‑level FM qualification (desirable).Desirable:, • Listed building knowledge, • Maintenance experience, • Experience in Higher Education or performing arts venues, • Procurement and change management experience, • AutoCAD LT skills, • A collaborative, supportive working culture, • Opportunities for professional development, • Exposure to unique and dynamic estates challenges, • The chance to work in a vibrant environment that hosts hundreds of public events each yearThis is an excellent opportunity for an experienced facilities professional looking to make a real impact in a high‑profile London setting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4765746

Our Client, a leading global consultancy providing independent, expert advice on ambient air quality are currently seeking a Senior Air Quality Consultant to join their team of highly skilled professionals in their London based office. The company possess a proven track record in air quality monitoring and assessments delivering consultancy support to Developers, Industry, Local Authorities and Central Government. Qualifications BSc/MSc in a related environmental subject Full driving license Experience Knowledge of air quality legislation at EU and UK level Proven experience of current atmospheric dispersion modelling packages and GIS Highly developed report writing skills Advanced communication and customer management skills Proven competencies in air quality modelling and advice at advanced level Desire to share knowledge and mentor other air quality staff to the highest standard Operationally proficient in business processes and systems Proven management skills and motivation of people Proven delivery competence at highest level, including Project Manager/Project Director competencies Duties Assessment of potential air quality pollution Dust and odour impact assessments from existing and proposed sources Project management on a wide range of process emissions monitoring developments Development of relationships with existing internal and external clients providing active support to promote business development Supporting ongoing technical growth and development of the air quality team Supervision and review of work of less experienced members of the team Conducting air quality impact assessments and monitoring programmes Excel based data manipulation GIS work Technical report writing. Travel to various sites. Produce air quality reports and prepare proposals preparation of inputs for Environmental Statements Presentation of expert evidence at Public Inquiries on behalf of both developers and objectors. Data ratification and interpretation of results Projects Typical projects include Air quality assessments of airport developments, road schemes, commercial and residential developments, industrial and odour sources and dust impacts. Benefits Excellent Career Development Opportunities Flexible Benefits Packages! Friendly Team Generous Annual Leave Great Competitive Salary Professional Development An environment that encourages a healthy work life balance with flexible working conditions A fantastic opportunity to join an air quality consultancy providing high quality services in the UK and abroad Interested in this or other roles in Air Quality or Acoustics please do not hesitate to contact Amir Gharaati from Penguin Recruitment.

A leading professional services organisation is creating a new "best-in-class" Quality Engineering and Testing Practice with a clear mission: to accelerate business change. By combining deep in-house industry expertise with leading testing tools, methods and practices, the organisation aims to help clients deliver efficient, high-quality transformation while minimising risk.The organisation is currently recruiting Senior Managers to join its Financial Services team, who can make a significant contribution to the growth of the Quality Engineering and Testing Practice through sector knowledge, client delivery, and support for new business development.In this role, you will help shape and expand the testing practice within the Financial Services sector, taking responsibility for revenue goals, developing a strong pipeline of opportunities, and creating value propositions for the markets served - including banking, insurance, asset management and financial technology.You will support the Testing Practice Directors and Partners in: • The development of the Testing Practice by formulating unique, value-add propositions and solutions that meet FS sector client requirements, in addition to managing and directing pursuit activity., • Delivering an individual revenue sales target., • Mentoring and coaching other members of the team., • Developing and converting a pipeline of opportunities across public sector clients., • Performing a key role in account and sector development across FS, helping the leadership to build the top line., • Building and maintaining strong client relationships across public sector clients, leveraging proven industry content and delivery capability., • Sales and Delivery, with associated sales and utilisation targets. Strong bid management abilities, with a proven ability to mentor and coach more junior team members., • Solution development, showing a clear ability as a Quality Engineering and Testing Subject Matter Expert to enhance existing solutions, and develop new ones, with specific emphasis on software testing as it relates to IT solutions and transformation in the public sector., • People management, building a team of consultants with the right mix of grades, competencies and experience to support client opportunities and projected growth., • Experience working for a major advisory business or leading industry institution, ideally with a successful track record of Business Development and successful delivery in the FS sector (either across FS or specialising in a particular area such as Banking, Payments, Insurance, Asset Management or Fintech)., • Demonstrable track record of Business and Practice Development within a consulting environment., • In-depth experience gained in sell-side institution with exposure to shaping and delivering significant programmes of IT Change., • In-depth understanding, knowledge and experience of the testing industry to include:, • testing services (type, costing, route to market),, • tools (commercial/open-source, selection and implementation),, • practices (methods by SDLC-type, test accelerators),, • metrics (selection, implementation), and, • Test automation and quality engineering, • Non-functional testing, • Accessibility testing, • Experience in the management of complex testing programmes across customer-facing and back-office systems, • Experience of leading multiple, diverse and complex client programmes., • Recognised as having both exceptional technical delivery skills and very strong business knowledge (in the public sector)., • Strong experience of working with, or for, FS sector clients, with a good understanding of the FS sector environment (or particular area, such as Banking, Payments, Insurance, Asset Management or Fintech)., • Ability to take client aspirations and ideas and support them in turning them into a practical delivery approach for a major programme, in line with relevant standards and business drivers., • Experience working closely with technology functions throughout the delivery lifecycle to enable a seamless transition to implementation within tight timeframes., • Solid problem-solving skills, ability to analyse complex data, identify core issues, investigate, evaluate and reach appropriate conclusions/solutions., • Excellent communication skills, with the ability to influence senior management and stakeholders, and to build and maintain strong team and client relationships., • Broad personal networks across industry to support business development opportunities.

Our client are in need of a Technology Director to lead Engineering, Product, Data and IT at a pivotal moment of organisational transformation. Reporting directly to the CEO, you’ll shape and deliver a forward-looking technology strategy that strengthens stability, accelerates operational efficiency, and embeds AI-enabled, modern engineering practices. Working in close partnership with Customer Operations, you’ll champion automation, self-service and data-driven decision-making while building a culture rooted in trust, innovation and accountability.Key Focus Areas • Lead multi-disciplinary technology strategy across Engineering, Product, Data and IT., • Drive platform resilience, modern engineering and AI-assisted delivery., • Strengthen governance, budgeting, leadership rhythms and organisational stability., • D2C experience, • Rolling out Automation and improving AI usage.

Position Summary We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Role Mission Claranet’s strategy is to grow our customer base in key strategic verticals and to ensure consistently excellent experiences across all customers. As Cyber Security Development Director, you will play a critical role in driving both of these objectives through the execution of growth opportunities with new logo customers aligned to target industries and nurturing of these emerging relationships. Duties and Responsibilities Essential Roles & Responsibilities • Generate and close net-new enterprise clients for penetration testing and offensive security services, • Build and manage a new business pipeline targeting deals £1M+ in value, • Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure, • Engage senior decision makers including CISOs, CTOs, and security leadership teams, • Lead the sales process from prospecting through to deal closure for complex, high-value engagements, • Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes, • Develop tailored proposals and commercial structures for multi-year security testing programmes, • Navigate complex procurement cycles and lead enterprise-level commercial negotiations, • Technology Practice – On seller education of the portfolio, • Customer Success & Growth – Transitioning new logo customer into managed accounts where and when appropriate, • Sales Operations & Support – On marketing and sales enablement activities, • Customer Experience & Managed Service – On service design transitions, • Procurement Legal & Compliance – On master service agreements and statements of work, • Finance – On sales governance and customer billing requirements Behavioural Competencies – Organisational & Behavioural Fit • Flexible and creative to take considered risks, • Inquisitive and persistent, able to hunt out new business opportunity, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure, • Ability to travel to different sites and locations on a weekly basis, • Extensive experience in enterprise technology or cybersecurity sales, • Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+), • Significant experience selling penetration testing, offensive security, or cyber assurance services, • Strong ability to prospect and build relationships with senior enterprise stakeholders, • Experience managing long, complex enterprise sales cycles, • Experience selling within or alongside managed service providers (MSPs), cybersecurity consultancies, or specialist testing firms, • Familiarity with security standards and testing frameworks such as NIST, ISO 27001, and CREST-aligned testing services, • Experience structuring large multi-year security programmes

Interim Assistant Director - Major Projects Location: London Duration: 6 Months Days: Monday to Friday Pay rate: £800 - £1000 per day We are delighted to be supporting our client in the recruitment of a 'Interim Assistant Director' to join their major projects and estates team! Purpose: This projects programme team is responsible for managing the delivery of all capital works across the Estate, from inception through to operational phases. This includes new builds, refurbishment, adaption, as well as infrastructure and public realm works. The projects are bespoke facilities designed and constructed to industry-leading standards. The Assistant Director will be responsible for the delivery of the Major Projects Portfolio which includes leading the completion of several significant projects currently in delivery, as well as bringing forward pipeline projects within the portfolio. Duties and Responsibilities: • Lead, manage and coordinate the programme of projects from inception, design, construction, mobilisation and post project reviews to agreed specifications, achieving time, cost, quality parameters and full compliance with health, safety, statutory and environmental obligations and best practice regarding accessibility., • Lead and manage a team of internal Project Managers; proactively manage the performance of project team, ensuring the effective induction of new staff and the ongoing direction, guidance, appraisal and development of individuals; promote a customer focused, constructively challenging, responsive and adaptable service., • Adopting risk mapping and mitigation strategies and making transparent and validated decisions., • Ensure full and transparent reporting, to meet the requirements of governance/committee procedures, financial regulations etc. working closely with the Portfolio Services team, internal and external auditors and wider partners for consistent project/programme reporting. Key Person Specification: • Experience necessary to provide professional, technical and strategic advice relating to all phases of the build environment life cycle, at a senior management level., • A people leader with demonstrable experience of managing and developing a high performing team, with training in people management and leadership skills within similarly scaled organisations., • Relevant experience in a project and programme leadership role with responsibility for procuring and managing a portfolio of major capital projects in live, physically congested, high public footfall urban environments. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.

Reward Gateway | Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic rewards, recognition, and well-being solutions. Guided by our shared missions of ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’, we are committed to transforming workplaces and improving people’s daily lives. As we continue to expand our business, we have an opportunity for a hands-on AI Engineer who is excited about turning real-world challenges into smart, scalable solutions. You will work with the latest third‑party AI services, build streamlined workflows and craft high‑impact prompts that boost our internal tools, speed up developer productivity and elevate the customer experience. You will work closely with Product, Operations, and Engineering teams to turn ideas into practical solutions and contribute to improvements across the platform. Key Responsibilities • Build and deliver production‑ready AI and Generative AI solutions using LLMs, RAG architectures, agents, and responsible AI practices., • Use AI coding assistants such as Cursor, GitHub Copilot, and Claude Code to accelerate development while maintaining ownership of outcomes and documenting best practices and repeatable patterns., • Manage cloud infrastructure and platform operations, including AWS, Kubernetes, CI/CD pipelines, Terraform, monitoring, performance optimisation, and cost control., • Design, develop, and maintain backend services in Python, and contribute to React, TypeScript, and PHP codebases when required., • Lead evaluation and iteration cycles, including defining and tracking offline and online metrics, running A/B tests, meeting latency and cost targets, implementing human‑in‑the‑loop validation, and ensuring robust observability., • Implement and maintain retrieval pipelines using embeddings, vector databases, hybrid search methods, and effective chunking strategies., • Collaborate closely with Product using a working‑backwards approach, producing technical designs, breaking down work, and delivering iteratively., • Improve internal AI development tooling, including shared libraries, SDKs, and reference implementations for RAG, tracing, prompt management, and evaluation., • Contribute to internal enablement and capability‑building activities across the organisation., • Partner with Security, Legal, and Data teams to define AI policies, review risks, and ensure privacy, PII protection, and regulatory compliance., • Mentor peers, conduct code reviews, and share knowledge to elevate engineering standards across the organisation. Skills, Knowledge and Expertise • Proven experience in shipping production‑grade AI solutions., • Applied AI expertise across LLMs, RAG, agentic workflows, prompt engineering, embeddings, vector databases, hybrid search techniques, and effective chunking strategies., • Strong Python as a primary language, with solid testing practices and CI/CD experience; able to contribute when needed in React, TypeScript, and PHP or Node.js., • Cloud and platform engineering skills, including AWS, Kubernetes, Docker, infrastructure as code, and modern observability tooling., • Hands‑on experience with leading LLM providers such as Anthropic, Claude and OpenAI, with the ability to evaluate additional model providers and approaches., • Familiarity with LLM tooling ecosystems such as LangChain or LlamaIndex, agentic AI frameworks, vector stores, tracing and logging tools, prompt management platforms, and evaluation frameworks., • Strong data engineering capabilities, including dataset creation and validation, ETL development, SQL schema design, and the definition and tracking of meaningful product and model metrics., • Solid understanding of ML fundamentals and experimentation, including metric design, error analysis, model selection, and performance tuning., • A strong security and governance mindset, with the ability to communicate clearly with both technical and non‑technical audiences, and a high level of ownership from discovery through production and iterative improvement. The Interview Process • Online interview with the Talent Partner and the Director of AI Engineering, • Technical interview with Director of AI Engineering, VP of Product Engineering, and VP of Product At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.

Job Title: Data Engineering Manager Job Type: Full Time, Permanent Location: London, Hybrid (3 days in the office a week) Role Purpose At Travelex we are developing modern data technology and data products. Data is central to the way we define and sell our foreign currency exchange products. Our relationship with our customers is deeply data-driven. The data engineering manager (DEM) owns the design and delivery of all data flows to and from our data platform, underpinning crucial data products. The DEM is responsible for a significant transformation Travelex is going through, with event-driven and transactional enhancements to our enterprise data architecture, alongside expansion of our data warehousing function to support a wide range of data integrations. Main Responsibilities: Leadership & Strategy • Work with the Director of Data Engineering and IT Leadership to enhance the company's data maturity., • Maintain strong business alignment by engaging with leaders across domains and geographies., • Ensure data engineering initiatives match evolving business priorities., • Promote a product mindset, balancing technical efficiency with clear business value. Team Management • Lead the Data Engineering team, providing supervision, coaching, and professional development., • Work with the Data Delivery Manager to improve team productivity and velocity., • Oversee planning sessions, standups, retros, and team meetings., • Define and deliver technical goals & OKRs in collaboration with the teams. Technical Leadership • Own the architecture of the company's data platform, ensuring scalability, reliability, and security., • Drive modernisation by transitioning from legacy systems to a lean, scalable platform., • Act as a lead expert for technologies such as AWS, DBT, Airflow, and Databricks., • Establish best practices for data modelling, ingestion, storage, streaming, and APIs. Governance & Standards • Ensure all technical decisions are well-justified, documented, and aligned with business needs., • Lead reviews and approvals for Data Engineering, Data Science, and Data Visualization projects via data architecture review board., • Promote best practices in data governance, security, data protection, and risk management. Operational Excellence • Oversee monitoring of live data products and lead response to data incidents., • Drive improvements in data quality, working with data owners and managers., • Collaborate with engineering teams to ensure seamless system integration., • Advocate for reducing technical debt while balancing resource constraints. Innovation & Continuous Improvement • Stay updated with industry trends and recommend relevant technologies., • Lead analysis, assessment, and design activities, influencing key decisions., • Foster collaboration with data analysts and data scientists to develop impactful data products. Requirements – Skills and Experience To qualify for the DEM role, experience and skills from the list below are required. Essential: • Strong leadership: An inspirational leader, engaging team player, and curious listener., • Excellent problem-solving skills with experience in complex data products., • Expertise in data engineering and cloud engineering, including data ingestion, transformation, and storage., • Significant hands-on experience with AWS and its data services., • Expert-level skills in SQL, Python, DBT, Airflow and Redshift., • Confidence in coding, scripting, configuring, versioning, debugging, testing, and deploying., • Ability to guide and mentor others in technical best practices., • A product mindset, focusing on user needs when designing deliverables., • Experience in designing technology solutions with complex end-to-end data flows., • Experience in implementing data governance, including data cataloging, data lineage tracking, and metadata management to ensure data accuracy, accessibility, and compliance. Preferred: • Experience with Databricks, • Understanding of how data platforms interact with marketing and customer engagement platforms., • Knowledge of service-oriented architecture, including exposing and consuming data via APIs, streams, and webhooks., • Good understanding of security and data protection best practices., • Familiarity with compliance and regulations, such as GDPR, PCI and FCA., • The flexibility to adjust your delivery approach to business needs, including mixing elements of Kanban, Scrum, Lean and our own custom practices., • The passion to stay up-to-date with the latest advancements in your field, exploring new tools and methodologies., • The curiosity to understand the business, its requirements and culture., • Your own unique style or way of working, which will make our team diverse and original. Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Reward Gateway | Edenred is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic rewards, recognition, and well-being solutions. Guided by our shared missions of ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’, we are committed to transforming workplaces and improving people’s daily lives. Due to continued business growth, we are looking for a Lead AI Engineer who will report to the Director of AI Engineering. This role will be a subject matter expert for applied AI within our Engineering organisation. This role suits a hands‑on team lead who builds and ships customer‑facing, production‑grade AI, solving complex problems, shaping long‑term strategy, and rolling up their sleeves to help teams adopt practical, reliable AI every day. You will architect and build production-ready AI systems, guide technical decision-making, and ensure we deliver meaningful products for our clients and employees. Key Responsibilities • Architect, build, and ship production-grade AI / Generative AI products using LLMs, RAG, agents, strong context strategies, and responsible guardrails., • Lead a small team (initially 2 AI engineers) and scale it; partner with Product using a working backwards mindset; set objectives, run Agile/Scrum, coach, and make fast, high-quality decisions., • Drive 10x productivity with AI agents and AI coding assistants while maintaining high standards for code quality, testing, reviews, and observability, taking full ownership of AI outcomes., • Evolve POCs into measurable solutions with clear metrics, A/B tests, online evaluation, and lightweight models., • Own end-to-end workflows: data pipelines, evaluation and benchmarking, instrumentation, human-in-the-loop validation, and compliance., • Operate on AWS and Kubernetes with CI/CD, infrastructure as code, monitoring, performance, and cost control., • Make pragmatic choices, including LLMs, prompting vs fine-tuning, embeddings and vector search, hybrid search; ensure privacy, PII protection, and enterprise controls. Skills, Knowledge and Expertise • Hands‑on leader who has built and shipped production AI and full‑stack systems., • Python first; testing and CI/CD; fluent with AI coding assistants (Cursor, Copilot, Claude Code) and accountable for outcomes, • Applied LLMs: Claude or similar; RAG, agents, prompt engineering; embeddings + vector DBs; hybrid search; evaluation/benchmarking, • Data engineering: ETL; SQL/NoSQL design; data sourcing/ingestion with governance and quality, • Cloud/platform: AWS, Kubernetes, Docker; infrastructure as code; observability, • Advanced retrieval/reranking and context/chunking strategies; offline/online evaluation frameworks, • ML data lifecycle: feature engineering; train/val/test splits; dataset versioning; pipeline orchestration; production monitoring for drift/quality, • Ability to contribute to React, TypeScript, and PHP codebases, • Cost and performance at scale: model routing, caching, token/latency budgets; SLOs (e.g., p95 latency, availability) The Interview Process • Online interview with the Talent Partner and the Director of AI Engineering, • Technical interview with Director of AI Engineering, VP of Product Engineering, and VP of Product At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.

Programme Director – Data Centre Development – Construction / Engineering - Direct • Direct for developer organisation, • £160,000 Plus, • 15% - 25% Bonus, • Excellent Benefits Package, • Travel and Expenses Paid We are an industry-leading developer and operator of high-performance data centres, engineered to support AI and advanced computing workloads. Our platform is hyperscale-inspired and industrial in scale, providing secure, scalable, and sustainable infrastructure for mission-critical environments. The Role An exceptional opportunity has arisen for a Programme Director to lead the coordination and management of a major West London data centre development. Reporting directly to the Managing Director and Senior Management Team, this role will oversee the programme from post-acquisition through to Ready for Service (RFS). This is a £600m+ capital programme comprising multiple interdependent workstreams, complex stakeholder interfaces, and demanding delivery timelines. The successful candidate will ensure seamless integration across technical, commercial, planning, regulatory, and stakeholder functions to achieve successful delivery. Key Responsibilities 1. Programme Leadership & Integration • Own and lead the end-to-end development programme, integrating discrete workstreams into a single, coordinated delivery strategy., • Develop and manage the master programme, proactively controlling critical path activities and milestone achievement., • Align cross-functional teams, including Technical, Operations, Procurement, Planning, Health & Safety, and Community Engagement., • Lead the programme lifecycle in full, with the ability to intervene and recover specific stages where required. 2. Stakeholder & Executive Engagement • Act as the primary interface between senior leadership, board representatives, advisors, contractors, and community stakeholders., • Prepare and present programme updates, risk assessments, and capital commitment strategies to executive leadership., • Oversee stakeholder engagement initiatives, ensuring compliance with planning obligations and regulatory requirements., • Operate confidently within senior decision-making environments. 3. Delivery & Execution • Oversee technical design, procurement, contracting strategy, energisation processes, and site delivery activities., • Manage easement negotiations and power connection processes to ensure timely completion and regulatory compliance., • Establish and maintain robust governance frameworks, resource planning, reporting structures, and PMO oversight., • Integrate and manage external consultants to ensure aligned and effective delivery. 4. Planning & Risk Management • Lead the planning process, including application submissions, management of planning conditions, and engagement with statutory authorities., • Identify, quantify, and mitigate programme risks, including capital exposure, customer dependencies, and consent timelines., • Develop phased delivery strategies balancing programme speed, quality, and cost. 5. Programme Governance & Best Practice • Champion best practice programme management methodologies and tools., • Implement structured reporting, risk management, responsibility matrices, and escalation processes., • Drive continuous improvement through lessons learned and industry benchmarking. Education • Degree in Engineering, Construction, Project Management, or related discipline., • 10+ years’ experience leading large-scale, complex infrastructure or data centre programmes (£250m+)., • Strong knowledge of UK planning, energisation, procurement, and delivery processes., • Demonstrated experience managing multiple concurrent workstreams with significant capital commitments., • Strategic thinker with strong commercial acumen and systems mindset., • Exceptional leadership and stakeholder management capability., • Advanced proficiency in programme management tools and governance frameworks., • Resilient, pragmatic, and effective in high-pressure environments., • Strong communicator with the confidence to operate at an executive and board level.

Engineering Lead / Manager (Mobile – React Native) 📍 Vauxhall, London | 3 days onsite 💰 Up to £130,000 + equity A well-funded London consumer platform in the on-demand retail space is investing heavily in its permanent mobile capability. The app sits at the centre of the entire customer journey, from ordering and real-time inventory through to fulfilment and operational tooling. After a rapid growth phase, the focus is now sustainable scale: stronger engineering standards, better ownership and long-term architectural foundations. The opportunity They are hiring an Engineering Manager alongside two Senior React Native Engineers to properly stabilise and scale the mobile function. In order to hire the Senior React Native Engineers they would like to hire the Engineering Manager first so you can be part of that process. You will: • Transition the mobile team away from contractor dependency to a high-ownership in-house model, • Hire, mentor and develop React Native engineers, • Raise engineering standards across testing, architecture and delivery, • Partner closely with product and design on roadmap and prioritisation, • Improve technical decision-making and clarity of trade-offs, • Build scalable mobile foundations for a high-traffic consumer app This is a hands-on, delivery-focused leadership role. Mobile performance directly impacts revenue and operational efficiency, so quality and pace both matter. What they’re looking for • Strong production experience with React Native, • Experience shipping and maintaining consumer-facing apps at scale, • Clear ownership mindset with the ability to explain technical trade-offs, • Comfortable operating in fast-moving, product-led environments, • Experience improving engineering standards and delivery processes, • Technically credible leadership Interview process • 30-minute discussion with Director of Engineering, • 45-minute technical deep dive (mobile architecture & delivery approach), • 2-hour final in-office interview loop They are looking to move quickly and can typically reach offer stage within a week for strong candidates. If you’re a Lead React Native Engineer ready for broader ownership, or an existing Engineering Manager who still enjoys staying close to the technical detail, this is a high-impact role in a product-driven environment.

Role Summary As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference. You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google, , Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce. Working at the highest levels, you will engage AI, Technology and Business leaders in the world’s most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives. This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients What you’ll do Multi-Agent Architecture Patterns: Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases. Memory System Design: Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers. Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS). Cross-Cloud & Vendor Integration: Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits. GenAIOps & Observability: Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost. Safety, Security & Governance: Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows. Enterprise Integration & Scalability: Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance. Technical Leadership & Client Advisory: Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership. Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry. Core Qualifications (The Bar) -Enterprise Experience: 8–10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture. -Cloud Expertise: Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other. -GenAI & LLM Depth: Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock). -RAG & Orchestration: Proven experience designing complex RAG pipelines. -Model Fine-tuning: Experience with instruction tuning or fine-tuning strategies for LLMs. -Leadership & Advisory Skills: Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance. Preferred Qualifications (The Differentiators) • Multi-Agent Systems: Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents)., • Multi-Cloud Experience: hands-on architectural expertise across all three major clouds (Azure, AWS, GCP)., • GenAI Ops & Governance: Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing, • Framework Expertise: Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel)., • Thought Leadership & Open Source: Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects., • Certifications: Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect). Compensation & Benefits Role: 1 Senior Architect: Own end-to-end architecture for 1–3 programs/accounts. Lead technical architecture reviews and decision-making on agentic design patterns. Mentor senior engineers and emerging Architects. Drive thought leadership through internal documentation and architecture governance. Represent HCLTech in client C-level conversations for assigned accounts. Role: 2 Principal Architect: Portfolio-level ownership across multiple clients and programs. Define enterprise strategy for agentic AI adoption—roadmaps, best practices, architectural standards, and governance frameworks. Influence global partner strategies (Microsoft, Google, AWS) and contribute to HCLTech’ s overall AI/Cloud roadmap. Represent HCLTech as a recognized industry leader through conference speaking, published research, and advisory board participation. Mentor other architects and shape hiring/capability building for the AI architecture practice. Soft Skills & Behavioural Competencies We are looking for professionals who combine deep technical expertise with strong interpersonal and leadership abilities. Specifically: • Clear, Multi-Level Communication, • Strategic Thinking & Advisory Mindset, • Cross-Functional & Cross-Vendor Collaboration, • Pragmatic Problem-Solving, • Ownership & Accountability, • Continuous Learning & Adaptability, • Customer Obsession & Trust-Building, • Leadership & Mentorship, • Change Agent Mindset

Compliance Supervisor Location: Hammersmith, London (office-based 4 days per week) Salary: Up to £46,000 Benefits • 8% NEST pension (3% employer / 5% employee), • Support with professional development About Capricorn Capricorn is a leading London-based mortgage and protection advisory firm operating an Appointed Representative model and soon launching a Directly Authorised arm. We support a high-performing network of self-employed advisers through strong operational infrastructure, proportionate supervision and a culture focused on accountability, professionalism and positive customer outcomes. Compliance is seen as an enabler of good advice and sustainable growth. The opportunity: We are looking for a Compliance Supervisor to deliver day-to-day supervision, training and regulatory support to mortgage and protection advisers. This is a first-line operational compliance role focused on coaching advisers, identifying risks early and supporting strong Consumer Duty outcomes while working closely with the Compliance Director and senior regulatory leadership. The role: • Conduct regular one-to-one supervisory reviews with advisers, • Provide coaching, feedback and regulatory guidance, • Support new advisers through the competency process, • Help existing advisers maintain competence and regulatory standards, • Produce clear supervision notes and compliance evidence, • Identify risks or trends and escalate where appropriate, • Act as a key point of contact for adviser compliance queries, • Build strong relationships with internal teams and network partners, • Maintain up-to-date regulatory knowledge through CPD, • Support compliance initiatives and business projects when required About you: • Strong communication and relationship-building skills, • Ability to coach and influence advisers, • Organised with strong attention to detail, • Professional, proactive and confident in challenging when needed, • Comfortable working independently and within a compliance team Knowledge & Qualifications • Good knowledge of FCA regulation within mortgage and protection advice, • Understanding of Training & Competence frameworks and Consumer Duty, • CeMAP (or equivalent) – essential Desirable • Diploma Level 4 qualification, • J07 – Supervision in a Regulated Environment, • Experience supporting or supervising advisers

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. • Extensive experience in a senior technical or quality management role within the food manufacturing industry., • Strong knowledge of BRCGS, HACCP, food safety legislation, and retailer technical requirements., • Proven experience in leading audits, managing supplier relationships, and ensuring compliance with industry standards., • Exceptional leadership skills with experience in developing and managing high-performing technical teams., • Strong analytical and problem-solving abilities, with the ability to drive continuous improvement., • Excellent stakeholder management and communication skills, with the ability to influence at all levels. Overview of the role: As a Head of Technical, you will be the key technical interface for customers, internal teams, and suppliers, ensuring the highest standards of food safety, quality, and legal compliance. Reporting directly to the Technical Director, you will lead the technical team, drive continuous improvement, and provide strategic direction to enhance technical operations and compliance. Key Responsibilities: • Strategic Leadership: Provide senior-level technical expertise, advising the business on food safety, compliance, and quality standards to align with company objectives and industry best practices., • Technical Governance: Oversee all aspects of food safety, quality, and regulatory compliance, ensuring full adherence to legal, corporate, and BRCGS accreditation requirements., • Quality Management System (QMS): Ensure the QMS is effectively managed, regularly reviewed, and continuously improved to drive operational excellence., • Audit & Compliance Management: Lead customer and third-party audits, ensuring the business consistently meets certification and compliance standards., • HACCP & Risk Management: Lead the HACCP team, ensuring effective risk assessments, reviews, and implementation of corrective and preventative actions., • Technical Team Leadership: Manage and develop the technical team, providing coaching, training, and succession planning to build capability and expertise., • Innovation & Product Development Support: Collaborate with NPD, sourcing, and operational teams to ensure technical feasibility and compliance for new and existing products., • Performance & Continuous Improvement: Monitor and drive improvements in departmental KPIs, challenging processes and implementing strategies to enhance overall performance., • Regulatory & Industry Awareness: Stay ahead of changes in legislation and industry developments, ensuring timely implementation of new regulatory requirements. We're proud to offer: • Opportunity to grow your career alongside with us with available apprentice program, • Brilliant support services designed to enhance your physical, mental and financial wellbeing., • Annual discretionary bonus subject

Director of Decision Science London, hybrid working (3 days in office) £120,000 - £150,000 The Company They are a data‑driven FinTech who are growing well. With continued global expansion, investment in analytics and their models is a key priority and this role would allow you to lead from the front and create impact across the business. The Role • Lead end to end development of underwriting and acquisition models., • Set modelling standards, quality controls, and documentation practices., • Oversee deployment with MLops, • Work closely with engineering, product, commercial, and data teams. Your Skills and Experience • Strong hands on experience building models in Python., • Background in credit risk, rating agency modelling, or customer behaviour modelling., • Confident communicator with senior stakeholders., • Leadership experience in technical teams., • Experience with XGBoost or other boosting techniques., • Knowledge of MLOps or R is a plus but not essential. What They Offer • £120,000 to £150,000 base salary., • Bonus, • Share options., • Hybrid working, three days per week in a London office. How to Apply If you are interested in this opportunity, please submit your application

The company Our client is a well-established and growing SAAS/Cybersecurity company that work mainly across enterprise clients in the UK and Globally. They have a reputation of attracting strong talent that are looking for career move where they can progress and make a difference to global clients. Due to continued growth, they are looking for an experienced and dynamic Enterprise Account executive to join their team in London. With the flexibility of hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. Duties: • Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets, • Driving the entire sales cycle from initial customer engagement to close, • Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone, • Consulting with prospects about business challenges and requirements around cybersecurity, • Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects, • Drafting and delivering winning proposals, working with our technical team where required to address customer requirements, • Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions, • Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation, • Conducting all sales activities with the highest degree of professionalism and integrity. What you’ll need to be successful • Strong background in SAAS / Cybersecurity Sales is a must., • Substantial proven experience of successful B2B sales within the enterprise segment including closing high-value deals and exceeding quotas., • Proven ability to identify and resolve customer needs through strong product knowledge and solution-selling within the digital risk protection space., • Excellent customer engagement and relationship-building skills, • A successful track record in meeting and exceeding sales targets, • Self-starter who is creative and able to organise, prioritise, and plan their activities effectively, including on site customer visits, • Team player mindset, with strong interpersonal skills, working collaboratively towards a shared vision for our future success, • Excellent communication, including strong presentation and influencing skills, • Technically competent, with a willingness to learn and develop, • Familiarity with Salesforce or similar software, • An interest in cybersecurity and an eagerness to learn and develop

PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we're one of the world’s leading cross-border platforms – and we’re just getting started. PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones. Now, we're scaling and looking for a BD Director to own the strategy, pipeline, and partnerships that will power our next phase of growth. WHAT’S THE CHALLENGE? You will take ownership for growing our customers and revenue in the region. You’ll land high-impact deals with banks, fintechs, platforms and enterprises. You’ve got the commercial sharpness to close complex deals. WHO YOU'LL BE WORKING WITH This position will report directly to the Global CEO - International Business, with a dotted reporting line to the Business Development Lead. You’ll partner closely with our local Compliance, Product, Marketing and operations teams to build a cohesive user journey that delivers the right product to the right users, at the right time. You’ll also collaborate with colleagues across US, EU and other regions and with Group HQ teams. WHAT YOU'LL BE DOING • Build and execute our BD strategy across the UK with a focus on financial institutions, platforms and enterprise clients., • Maintain a high-quality pipeline across identified target verticals, focusing on high-impact deals, and think through supporting business development strategies., • Own the full sales cycle for closing new partners – from sourcing and qualification to leading the definition of the solution for the partner and negotiating the commercials, all the way through to go-live., • Pitch our API-first platform, solving real cross-border pain points., • Lead commercial and legal negotiations with C-level execs., • Work to improve our go-to-market approach, refining messaging, pricing strategy, and pitch materials based on feedback from partners and insights about competitors., • Collaborate internally, sharing feedback and insights from the UK market to product teams and senior management to inform roadmap and investment decisions., • Continuously refine our go-to-market playbook based on what works., • Be the voice of the UK market internally – and help drive what comes next. WHAT YOU BRING • Track record in BD, partnerships, or enterprise sales in fintech or financial services:, • 8+ years of progressive experience in closing complex, high-value deals with financial institutions or regulated entities, • Fluency in the world of payments, FX, embedded finance, or APIs., • Strategic thinker, hands-on doer, data-driven operator., • Able to speak the language of product, compliance, and commercial teams. WHO YOU ARE • Educated with a relevant degree in Business, Finance, or a related field. A master's degree is a plus., • Customer-focused, you can’t imagine working in any other way, and it’s the only way to achieve our goals., • Equally at home in both strategic planning and hands-on execution, ideally with experience in start-up/scale-up as well as larger organisations., • Ability to drill down, persistent and never-give-up spirit., • Strategic Thinking: Ability to develop and execute high-impact business development strategies., • Strong consultative sales approach and experience negotiating with enterprise C-level executives., • Excellent communication and relationship-building skills – able to influence internal and external stakeholders PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

Head of Channel Development (Out-of-Home & Foodservice) -London (Hybrid 4 days in the office per week minimum) -Up to £110,000 + package We are supporting a growing UK food brand in the search for a Head of Out-of-Home & Foodservice to lead the expansion of the brand across new commercial channels. This is a key leadership role focused on developing and scaling the brand’s presence beyond traditional grocery, building strong partnerships across foodservice, wholesale and contract catering environments. The Role Reporting into the senior leadership team, this position will take ownership of the out-of-home channel strategy, identifying and unlocking new growth opportunities across the UK market. Key responsibilities will include: • Developing and executing the out-of-home and foodservice growth strategy, • Building strong commercial partnerships across contract catering, workplace dining, hospitality and wholesale, • Expanding distribution through key route-to-market partners such as foodservice distributors and wholesalers, • Identifying and securing opportunities within corporate dining, travel, leisure and hospitality environments, • Working cross-functionally with marketing, brand and retail teams to maximise channel performance and brand visibility, • Managing key strategic accounts and developing long-term partnerships, • Using market insight and commercial data to identify new channel and customer opportunities The Profile We are keen to speak with commercially driven leaders who bring a strong understanding of out-of-home route-to-market within the UK food industry. Ideal candidates will typically have: • Experience operating at Head of, Commercial Director or Senior Business Development level within FMCG or food brands, • A strong track record of building and scaling foodservice and out-of-home channels, • Experience working with contract caterers, wholesalers or foodservice distributors, • Strong commercial acumen and the ability to develop strategic partnerships, • Experience navigating complex route-to-market environments and delivering sustainable revenue growth This opportunity would suit a commercially minded operator who enjoys building new channels, developing partnerships and helping scale an ambitious consumer brand.

Commercial Director – Enterprise Software (Service Management Platform) Location - London Package - Competitive base + uncapped OTE + long-term incentives. High-growth enterprise software provider delivering digital workflow and service management solutions to large organisations is seeking a Commercial Director to drive enterprise revenue growth across complex, strategic accounts. This is a senior role focused on enterprise sales strategy, major account development and C-level engagement. The Role • Own and deliver enterprise revenue targets, • Lead complex, multi-stakeholder sales cycles (6–18+ months), • Develop and execute strategic account plans, • Drive new logo acquisition and large-scale expansion, • Engage CIO, CTO, COO and transformation stakeholders, • Collaborate with Pre-Sales, Customer Success and Partners, • Maintain strong forecasting and pipeline discipline Profile • 12+ years enterprise technology sales experience, • Proven track record closing £1m+ ARR enterprise deals, • Background in ITSM, workflow automation or enterprise platforms, • Experienced in consultative, multi-threaded sales cycles, • Strong executive presence and commercial acumen Interested? Apply directly or message me to arrange a confidential discussion.

Revenue Leadership Opportunities SDR Manager | BDR Manager | Customer Success Leader | Revenue Team Lead 📍 UK & EMEA | London / Hybrid Options 💰 £60,000–£100,000 basic + uncapped commission (OTE £110,000–£200,000+) Build teams. Build revenue. Build your leadership career. Our team at Flourish is partnering with a number of high growth technology businesses across the UK and EMEA who are hiring Revenue Leaders to help scale their commercial functions. These businesses range from Series A–D SaaS companies and AI platforms to established enterprise software providers and founder led tech organisations building structured revenue teams for the first time. These are critical hires, with real ownership and progression. The role These positions sit across SDR leadership, BDR management, and Customer Success leadership, combining hands on contribution with team leadership responsibility. You will typically be responsible for: Leadership and team development • Leading teams of SDRs, BDRs, or Customer Success Managers, • Hiring, onboarding, and developing high performing individuals, • Running regular coaching sessions, 1:1s, and performance reviews, • Creating a high performance, accountable, and supportive culture Player coach contribution • Leading from the front in pipeline generation, customer conversations, or deal support, • Supporting strategic opportunities and key customer relationships, • Demonstrating best practice across outreach, qualification, and commercial conversations Building scalable revenue processes • Implementing outbound strategies across phone, email, LinkedIn, and sales engagement platforms, • Improving pipeline quality, conversion rates, and forecasting accuracy, • Building onboarding frameworks, playbooks, and repeatable processes, • Introducing structure, reporting, and performance visibility Driving commercial impact • Increasing pipeline generation and revenue contribution, • Improving customer retention, expansion, and lifetime value, • Supporting market expansion, new product launches, or new territory growth, • Acting as the bridge between senior leadership and frontline teams Who this is for We’re interested in speaking with individuals at a range of leadership stages, including: • Senior SDRs, BDRs, or Customer Success professionals stepping into their first leadership role, • Existing Team Leads or Managers looking to scale larger teams, • Revenue leaders with experience building teams, structure, and process, • Individuals with a passion for developing people and driving commercial performance Experience within B2B technology, SaaS, or high growth environments is highly valuable. What’s on offer • £55,000–£100,000 basic salary depending on experience and scope, • Uncapped commission with OTE typically 2x basic salary, • Clear progression into Head of Revenue, Director, and VP level roles, • Opportunity to build and shape teams in growing technology businesses, • Hybrid and remote working options, • Leadership development and long term career progression About the businesses These organisations sit within: • High growth SaaS and technology companies, • Backed by investment and scaling rapidly, • Expanding into new markets or building new revenue functions, • Focused on building structured, high performing commercial teams, • Offering genuine progression and leadership opportunity Interested in learning more? Our team at Flourish is speaking with individuals on a confidential basis. Whether you are actively exploring or simply curious about what your next step could look like, we’d welcome a conversation. Message directly or apply to arrange a confidential career discussion.

A long‑established, family‑run business with roots dating back to the 1940s is continuing to evolve with the modern real‑estate landscape. They are now seeking a highly organised and proactive HR, Finance and Office Manager to support their growing operations. As a leading Operational Living operator and investor, the company is recognised for its distinctive approach and commitment to delivering an exceptional customer experience. They are looking for a positive, detail‑oriented individual who can confidently manage a varied workload and contribute to the smooth running of both the business and the family office. Reporting directly to the Finance Director and Board Directors, you will join a methodical, results‑driven team with a strong track record of innovation and high performance. This role involves close collaboration with senior leadership, supporting both financial and operational requirements. Previous experience within a family office environment would be highly advantageous. Key Responsibilities Finance Support – Board Directors • Manage family expense invoices and service charge/ground rent schedules, • Monitor service charge queries and process payments, • Respond to urgent payment requirements for the Directors’ office, • Support monthly management reporting and ad hoc financial analysis Office Management • Maintain office supplies, oversee reception duties and general office upkeep, • Ensure full Health & Safety compliance, • Welcome visitors and provide support to the Directors and CEO HR Administration • Maintain and update the HR Information System (HRIS), • Ensure all company policies are current and appropriately distributed, • Conduct right‑to‑work checks and manage HR documentation and processes If you are keen to join a dynamic and collaborative team, and establish yourself as a key member of their Mayfair headquarters, we would love to hear from you.

Job Title: Assistant Relationship Manager – Real Estate Finance Location: London – hybrid working The Bank: An established, growing, well-funded and capitalised UK Bank with a 70-year track record. From their offices throughout the UK the Bank’s lending businesses focus on Asset Based Lending, Retail Finance and Real Estate Finance. Customers are at the heart of everything the Bank does, and people are their biggest investment. A career with this Bank is not just a job, it’s the chance to be part of something bigger and play a role in building the best bank in Britain. The Bank believes in giving their employees autonomy and recognising initiative and exceptional performance through a variety of individual and team awards and incentives. Real Estate Finance: From family homes to mixed-use schemes or student accommodation, the Banks’ funding specialists support property development and investment projects across the UK typically between GBP 2m and GBP 50m. Summary of Role: • To support the management of the REF pipeline through to successful completion, keeping all parties updated and proactively chasing progress, • To maintain and assist with in-life support for existing customer base, • To support the REF Relationship Directors to grow the customer base by consistently delivering excellent customer service Summary of Responsibilities: • Support the management of the deal execution process, take personal responsibility for ensuring a positive customer experience, • Project manage all transactions within appropriate timescales, proactively chase internal and external partners to facilitate drawdown of funds, • Advise the Relationship Director of progress, agree action plan for any issues and execute to take deal to next stage, • Collaborating with Relationship Directors and borrowers to fulfil CDD/CRA requirements during the life of the customer relationship, • Responsible for obtaining professional quotes for legal, monitoring surveyor and valuation services, preparing instruction letters for professional services to act on behalf of the Bank, ensuring the most up to date versions are utilised, • Review and present all conditions precedent for sign off by Relationship Director & Credit ensuring supporting documents are accurate and saved in appropriate locations, • Obtain and collate covenant information from customers ensuring supporting documents are accurate and saved in appropriate locations, • Ability to prioritise and work to tight deadlines, assist other team members during peak periods, • Identify, assess, and escalate all risks and ensure compliance with internal Policies and external regulations (including Customer Due Diligence, Records Management, Information Security, Complaints, Anti-Bribery & Corruption), • Collating information necessary to facilitate tranche drawdowns and present the information in a timely manner to the RD, • Liaise with borrower, professional panel, finance in respect of repayments and security releases (procuring the necessary information and present to the RD for submission to credit) ensuring internal systems are kept up to date and accurate, • Work collaboratively with the Relationship Team, Financial Crime, Credit & Governance & Quality Assurance to deliver a 1st class service to our customer base, • Input data to maintain accurate records relating to the portfolio to ensure data quality / MI reporting remains robust, aspire to 100% right first time (Aurius, I-Drive, nCino) Knowledge & Experience Required: • Experience in Financial Services and working knowledge of Financial Services regulations (i.e. customer due diligence, anti-money laundering, GDPR, etc.), • Experience and expert knowledge of Customer Due Diligence, methodologies and standards, preferably in Real Estate Finance, • Background of high performance in a Real Estate Finance environment, exceptional customer service essential, • Strong prioritisation skills & proven track record in working under pressure, • Ability to engage and influence multiple stakeholders at various levels across the bank, • Strong verbal and written communication, analytical skills, problem solving and judgement, • Attention to detail and accuracy, • Ability to work in a fast-paced environment, prioritise, plan and execute to agreed timelines under limited supervision, • Good IT skills – ideally with a working knowledge of Aurius, • A-level or Banking Qualification The Opportunity: This is an opportunity to join an established, stable and modern bank, who continue to go through UK wide growth and diversification. Salary & Benefits: Competitive basic salary, dependent upon experience. Various benefits including pension, annual discretionary bonus, life cover and more.

Knitwear Designer (Senior & Mid-Level) Location: London Reports To: Design Director Overview We are currently recruiting for both Senior and Mid-Level Knitwear Designers to join our clients growing womenswear knitwear team. This is an exciting opportunity for creative, commercially driven designers with strong technical expertise to contribute to the development of innovative and successful knitwear collections for major supermarket customers. Depending on experience, the successful candidate will either lead or support the development of seasonal ranges, working closely with UK-based teams and manufacturers in Bangladesh to deliver trend-led, high-quality, and cost-effective knitwear collections. Key Responsibilities • Design and develop seasonal womenswear knitwear ranges aligned to customer briefs and commercial requirements., • Research global trends, yarn innovations, colour direction, and competitor activity, translating insights into commercially viable collections., • Create detailed CADs, technical packs, and garment specifications to ensure accurate sampling and production., • Work closely with UK teams and manufacturers in Bangladesh to ensure feasibility, quality, and cost efficiency., • Attend and contribute to fittings, ensuring garments meet required fit and quality standards., • Present ranges to buyers and internal stakeholders, confidently explaining design rationale and commercial decisions., • Build strong supplier relationships to improve sampling speed, product development, and innovation., • Lead the creative direction of key ranges and oversee seasonal strategy., • Mentor and support junior and mid-level designers within the team., • Play an active role in strategic planning and customer relationship management. Requirements Senior Level: • 7+ years’ knitwear design experience within womenswear (supplier or retail preferred)., • Strong portfolio demonstrating both creativity and commercial awareness., • Advanced technical knowledge of yarns, stitches, gauges, and knitwear construction., • Experience working with offshore manufacturers (Bangladesh preferred)., • Proven leadership and mentoring experience., • Confident presenter with strong communication skills. Mid-Level: • 3–6 years’ knitwear design experience within womenswear., • Strong technical understanding of yarns, stitches, and garment construction., • Experience producing CADs and detailed tech packs., • Commercial awareness and ability to balance creativity with customer needs., • Experience liaising with offshore manufacturers preferred. Skills & Competencies (All Levels) • Proficiency in Adobe Illustrator, Photoshop, and CAD software., • Strong organisational skills and ability to manage multiple deadlines., • Excellent communication and collaboration skills., • Detail-oriented with a proactive and solution-focused approach., • Passion for knitwear design and innovation.

Sales Director – Luxury Skin & Wellness (Retail & Wholesale) London | Hybrid Up to £90,000 per annum + Generous Package & Benefits Fella & Jones are partnering with a fast-growing luxury skin & wellness brand which are experiencing significant growth in the UK and the US. The business are looking for a commercially driven Sales Director to lead global growth across clinic partners and premium retail channels. You will own sales strategy, drive revenue, and build strong, high-value partnerships while leading and inspiring a sales team. We’re interested in speaking with candidates who have 7–10+ years of sales leadership experience, a strong background in luxury retail and/or clinic channels, and a proven track record of delivering revenue growth. You will be strategic, results-driven, commercially sharp, and passionate about luxury brands and customer experience. The role offers hybrid working, a competitive package, private healthcare, pension and additional perks Apply via LinkedIn or contact Fella & Jones confidentially.

Location: London Package: Competitive salary + car allowance We are seeking a Regional Director to join our specialist Portfolio Division—dedicated to clients who demand exceptional standards of care and presentation, where the quality of the environment directly reflects their brand and business values. Reporting directly to the Operations Director, the Regional Director will be responsible for leading and driving the performance of a £25 - £30M cleaning portfolio across London. This is a high-impact role, requiring a natural leader and motivator who can blend strategic insight with operational execution. With full P&L accountability, the Regional Director will analyse performance metrics, develop and implement operating strategies, and ensure full compliance to optimise service delivery and maximise profitability. As Regional Director you’ll be: • Attending Monthly and Quarterly meetings with all senior points of contact., • Reviewing monthly KPI/QA scores for all contracts, ensuring required scores are being consistently achieved., • Undertaking site visits as required to assess standards and quality audit scores., • Reviewing profit and loss monthly ensuring the contracts are running in the most profitable manner, highlight any losses., • Ensuring the Regional Management team are responding to all incidents of customer feedback and ensuring these are actioned within agreed timescales. As Regional Director you’ll have: • The ability to communicate with Director and MD level clients., • A proactive approach to identify possible drops in service at early stages, to eliminate major dips in service occurring., • The ability to implement solutions self sufficiently., • Proven experience of managing managers and the ability to coach and mentor managers, who are experiencing difficulties., • Commercial analysis and resolution proposing capability., • Financial experience for P&L, balance sheets and cashflow, • Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary tough action. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success!, • Life assurance cover, • Enhanced Company sick pay, • 24/7 GP access, plus mental health, wellness, financial, and legal support, • Two paid volunteering days per year – Give back to a cause that matters to you, • Exclusive perks and discounts – More than 250 deals available, • Ongoing training and development – From apprenticeships to leadership programs, • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way, • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: A basic DBS check is required for this role

We are managing the search for a new Board-level Operations Director for a leading family owned business delivering a range of equipment and solutions including in-house engineering and manufacturing capabilities to the construction, civil engineering, infrastructure, utilities and industrial sectors. The role is responsible for the strategic and operational activities across multiple depots uk wide. You will be responsible driving efficiency, profitability, compliance and sustainable growth, leading an experienced operations team to ensure continuous improvement , new site setup, and strategic initiatives that ensure a safe and high quality service to their customers. Key responsibilities: Strategic Leadership • Define and execute the Group operational strategy aligned to long-term growth, asset utilisation and profitability objectives., • Collaborate with executive leadership to ensure operational capacity and depot infrastructure supports commercial expansion., • Drive operational transformation initiatives focused on process optimisation, cost efficiency and service excellence. Operational Management • Provide executive oversight of operational functions including depots, logistics, workshops, yard operations, supply chain, engineering, and customer service delivery., • Governance of stock control nationwide, ensuring accurate inventory, consistent standards, effective auditing, and robust control measures., • Establish and govern KPIs covering utilisation, turnaround time, logistics efficiency, service levels and Group profitability., • Lead continuous improvement initiatives. Financial Oversight • Hold accountability for operational performance, cost control and margin protection., • Analyse financial and operational reporting to identify inefficiencies and implement corrective action., • Approve expenditures and resource allocation., • Drive operational efficiency to maximise return on investment and increase margins. Team Leadership & Development • Lead and develop Regional Managers, Depot Managers and operational leadership teams across all sites., • Build and develop a culture of accountability, collaboration, and high performance., • Implement workforce planning and leadership development programmes., • Drive accountability frameworks aligned to operational KPIs and company objectives. Risk & Compliance Management • Working collaboratively with the QHSE Director Key Skills & Experience: • Experienced operations leadership experience at a senior level., • Expert knowledge and understanding of multi-site operations, engineering, design, production, logistics and fiscal control., • Proven record of scaling operations across multi-site networks and operational excellence., • Exceptional leadership and strategic planning capabilities., • Excellent organisational, problem-solving and communication skills., • Demonstrative experience of cost and operational efficiencies on a national level., • Commercial and financial acumen and budget management experience. The opportunity has an attractive base salary, car allowance, bonus and benefits including 25 days holiday.