Customer experience director jobs in United Kingdom

About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

We are looking to recruit an experienced Restaurant Manager to join a newly opened Japanese Restaurant with amazing growth rates. The restaurant is based in the heart of Shoreditch, with a strong focus on the Sushi, Mains, Bao Buns, Cocktails & Sake. Reporting to the Company Director, this is a fantastic opportunity to join an exciting new concept with an excellent prospects of career progression. About you Strong people management skills Will have at least 2 years' experience within a quality restaurant A genuine passion for working in hospitality and desire to lead by example Customer-focused and strong floor presence Excellent knowledge of hospitality industry with proven track record Excellent communication skills Proven ability to drive, motivate and lead a team Be ambitious, hard working and charismatic Extensive management experience Great knowledge of Japanese culture and cuisine is preferred, but not essential. Responsibilities Accountable for all areas of the restaurant Ensuring full compliance with all relevant policy and legislation Maintaining excellent standards of service and quality at all times HR - Recruiting, training and development, employee relations Finance - Control labour margins/costs, budgeting, creating daily & monthly reports and P&L What we offer If you are keen to discuss the details further, please apply today and send your CV. Very competitive salary for the right candidate, up to £40k + bonuses 28 days paid holiday Great career development within the company Good work-life balance Free meal on shift

About the job We are currently looking for an experienced and motivated Sales Manager to be responsible for defined geographical source market covering Corporate & Leisure B2B and B2C sales. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. About the role, what will I be doing? To manage existing and new Local Corporate sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets To manage new and existing Group sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets Researching potential corporate clients in the local area, along with the Sales Executive targeting the key markets Negotiate rates for new accounts within the set parameters of the hotels’ overall strategies with DOSM Prepare and send Group proposals, following up to contracting stage Participate in sales blitzes, trade shows, workshops and exhibitions as appropriate Constantly managing our current portfolio of local corporate clients, groups, agents, etc Ensuring that regular communication is maintained and repeat business is delivered To complete a weekly / monthly sales report, detailing activities and financial results in line with company standards, goals and targets Responsible for revenue generation in the Local Corporate field Responsible for the Groups segment revenue generation Prospecting accounts with the Sales Executive from the competitor set, by using Hotelligence, local insights, networking events and local research To be fully acquainted with the services, facilities and rates of competitor hotels and visit on a regular basis where possible To have regular face-to-face client appointments To host familiarization trips To guide and assist in managing the Sales Executive To have a full understanding of the hotel’s products, history, facilities To liaise with the accounts department regarding credit applications. To ensure all deposits and monies are received and administrated inline with the company’s procedures Perform any additional duties deemed necessary and reasonable, including dealing with other market segments, requested by the Director of Sales & Marketing, or General Manager Who are we looking for? Proven sales professional with a minimum of 1 year direct hotel sales experience within a premium sales organisation Passionately driven towards revenue goals Polished and professional communication skills – verbal and written Excellent standards of personal presentation Understanding of Excel, Word and Power point is necessary Understanding of Opera programmes would be an advantage, but not essential Previous experience in a similar role a must Our Benefits includes: Annual salary of £45,000 plus bonus 28 days holiday with increase after 1st year of service, capped at 33 days Private Healthcare & Life Insurance A choice of rewards and lifestyle benefits Access to Wagestream app Training and development opportunities Referral Scheme: £1000 for referring a Chef, £500 for any other permanent role (terms and conditions apply) Interest free season ticket loan & Ride to Work Scheme 50% Food and Beverage discount in our venues Successful candidates must enjoy working as part of a team and have the flexibility of working in our outlets with excellent knowledge of the local area. If you have a genuine desire to look after customers, provide a first-class level of service, and have a natural enthusiasm for life in hotels, then The Stafford is the place for you! If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: sales, hotels, corporate sales, leisure sales £45000.00 per annum plus bonus Department: Sales About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

Role: Shared Services Lead (EVENT COORDINATOR) Location: Farringdon, London, and onsite at events. Reports to: KB Directors Contract Type: Fixed-term, 9 month contract, commencing Monday 3rd March 2025. Working Hours: 3 days per week until Monday 2nd June, then full-time until the end of August. Additional weekend work required during festival season with typical onsite hours from 8am to 8pm. Who We Are Krankbrother is a key force in electronic music in the UK, with extensive experience in event creative production and artist programming. Our strength is in working closely with the most innovative talent in the electronic music scene to deliver groundbreaking production values and customer experience above all else. A fully independently owned company, our shows draw sell-out crowds keen to resist the increasingly corporate nightlife scene. Role Overview As the Shared Services Lead, you play a key role in the planning and delivery of our events calendar. This role puts you right at the heart of our small and youthful team - where you’ll interact daily with senior leadership and take on significant responsibility onsite. We’re a truly independent outfit, where our founders are directly involved - offering you unique opportunities to learn and grow with us. Who You Are We’re looking for a confident, practical, and dynamic individual with leadership abilities and significant demonstrable experience in the event industry to head up all services for contractors and crew onsite. You’ll be responsible for managing a number of essential facilities, including accreditation, IT and comms, and logistical arrangements for crew. You’ll also play a key role in sourcing and onboarding temporary event staff. Role Responsibilities Managing IT and comms onsite. Recruiting temporary staff for merch, info, and other services. Working closely with the Accreditation Manager to ensure a smooth and efficient accreditation process on site. Crew/staff accommodation and logistics Liaising with the Financial Controller to ensure staff invoices are paid in a timely manner Reporting as necessary to the Event Management Office, and working with the Visitor Experience Lead and Safety, Security and Resilience Lead to resolve any issues which may arise. Essential Skills: Solid experience in event production and site management, particularly with logistics for accreditation, accommodations, IT, and crew facilities. Strong organisational and project management skills for managing multiple operational streams. Proficiency in IT and comms systems Experience recruiting and managing temporary event staff. Excellent interpersonal skills Budgeting and financial management for timely payments and cost control. Strong administrative skills for accurate reporting and documentation. Effective communication skills for coordination across teams. Skilled in documenting and reporting to senior leadership. You will need to be fully available for our summer season: 1st June-31st August 2025.

Qualifications • English (Required) • Driving Licence (Required) • United Kingdom (Required) • Construction: 5 years (Preferred) Full Job Description Job Title: Handyman Department: Service Team Reporting to: Operations Manager Role Dimensions: You will work closely with our operations team to deliver high quality work that is carried out on time and on schedule. You will report to our operations manager and company directors. Principal Accountabilities: • To always maintaining and delivering top quality customer service and quality of work • Always maintaining a professional and customer service driven service • Hitting customer review targets Knowledge, Skills and Experience: • Highly proficient skill set in plumbing, tiling, electrics, decoration, and carpentry • An excellent approach to customer service and customer care • Highly organised & able to prioritise a varied workload • The ability to work under pressure with excellent attention to detail • Able to demonstrate initiative along with a 'can do’ approach • Great work ethic, ability to be able to work in a small team • Excellent diagnostic and problem-solving skills to identify issues and effectively deal with them Personal Attributes: • Professional and credible ambassador of the Bits Bobs and Odd Jobs values • Ability to mix confidently with our team and the calibre of customers • A winning mentality - demonstrating great drive to achieve outstanding results. • The ability to maintain a consistent high level of work and professional output in times of change. • Comfortable at taking directions, but also able to contribute to strategy and tactical measures. • Ability to work well within a team environment. Job Types: Full-time (Monday - Saturday), Permanent Salary: £32,000.00-£33,000.00 per year Experience: • Construction: 5 years (preferred) Language: • English (required) Licence/Certification: • Driving Licence (required) Work authorisation: • United Kingdom (required)

Position: Salon manager (SOC 1253) Job Types: Full-time, Permanent Salary: £38,700.00-£40,000.00 per year Working hours: 37.5 hours Supplemental pay types: Performance bonus Work Location: 103-105 Lowther St, Carlisle, Cumbria, CA3 8ED, United Kingdom Salon Manager Hollywood Nails HB LTD is thrilled to present a remarkable opportunity for a Salon Manager to become a cherished member of our family, situated in the heart of Carlisle. We are actively seeking an individual with innovation, dynamism, and a keen business acumen to unlock the full potential of their team and salon. As the Salon Manager, you will be the driving force behind our salon's success. You will be a results-oriented leader committed to consistency and profit maximization. Our ideal candidate is an ambitious and imaginative leader who will serve as a role model for the salon team. Your leadership style will inspire and motivate, creating a positive atmosphere that enhances team morale. Your team will be motivated and enthusiastic about delivering the ultimate client experience, thanks to your unwavering support. In return, we will empower you with tailored training that encompasses both creativity and education, equipping you for success as a leader. Our future aspirations involve the establishment of a nail salon chain in the UK, aimed at making a significant impact and delivering top-notch services. Your experience and talent are pivotal to the realization of our salon's value for our customers. By contributing to our expansion, you not only enhance our company but also elevate the standard of services offered to society. This endeavor provides you with a unique opportunity to make a lasting impact and establish your reputation within the community. Join us and be a part of a thriving family dedicated to excellence and growth. Key responsibilities: - Operational & Financial Management Oversee day-to-day operations, including technician scheduling, inventory management, and supply ordering. Manage budgets, control expenses, and monitor financial performance to achieve revenue and profitability targets. Handle and resolve client complaints or concerns professionally. - Technical Nail Care and Services Develop various nail enhancements, including gel, acrylic, and custom nail art designs. Ensure that all nail technicians are proficient in shaping, filing, and applying polish with precision and consistency. Stay current on industry trends and introduce innovative techniques to the salon’s service offerings. - Staff Training & Development Lead training programs for nail technicians, emphasizing high-quality standards in all services, including manicures, pedicures, and nail enhancements. Provide continuous mentorship and professional development to ensure technicians maintain the highest level of skill and expertise. - Quality Control & Service Standards Establish and enforce quality assurance practices to maintain a consistent, high-end customer experience. Conduct regular assessments of technician work to ensure alignment with the salon’s upscale standards. - Client Relationship Management Cultivate strong relationships with clients, ensuring each client enjoys a personalized, high-quality experience. Address client feedback professionally, resolving any service issues to enhance satisfaction and encourage loyalty. - Health, Safety, & Compliance Ensure all staff adhere to rigorous health, safety, and hygiene standards to maintain a safe, clean salon environment. Conduct regular compliance checks, ensuring all operations meet local regulations and salon policies. - Support for Business Growth Work closely with the director on expansion plans, providing insights into staffing needs, service standards, and best practices for new locations. Establish scalable policies and practices to ensure consistent brand experience across all branches. More about you: · As a dedicated and innovative leader. Proven experience as a Salon Manager or in a similar managerial role in the beauty industry. · At least B1 English. · You possess the ability to nurture and expand a loyal clientele, ensuring their ongoing satisfaction. · Serving as a role model for our salon team, you will exemplify best practices with unwavering integrity. · You will adeptly cater to our clients while cultivating a thriving and profitable salon. · Ideally, your background will be in a commercial setting, marked by a results-driven focus aimed at profit maximization. · Your strong customer service skills will be a testament to your dedication to client satisfaction. · While an NVQ Level 5 in Beauty Therapy or equivalent is preferred, it is not a strict requirement. · You will work closely with the director to facilitate staff recruitment and provide comprehensive training to new team members. What you will get from us. • Incentives, competitions, and opportunities to earn bonuses and unlimited commission. • 28 days annual leave plus 8 bank holidays • Competitive salary packages. • Training courses

Drive your HGV career forward by getting behind the wheel of one of the UK’s largest fleets and join us at Travis Perkins Eastleigh on our journey to continue building Britain... What’s in it for me? - Full time, permanent working hours, employed directly with Travis Perkins - A competitive basic salary with bonus earning potential that YOU impact by driving safely and efficiently (quarterly driver bonus up to £300 per quarter plus branch performance bonus up to £1500 per annum) - Sociable working hours. No overnight stays or late evenings, providing you with a work/life balance. Hours of work reflect the branch opening hours, Monday to Friday, NO WEEKENDS - Periodic CPC training funded and arranged by the branch - Staff discount across businesses in our group (20% off at Toolstation included!) - 22 days of holiday per annum + Bank Holidays - Yearly pay reviews, recognising and rewarding committed colleagues - Share Schemes (selling shares of our business for a potential profit) - Company pension scheme, allowing a variety of contribution options - Driver of the year Awards. An evening that celebrates and rewards the best of the best - Ongoing development and progression opportunities, we’re BIG on developing our colleagues to be the best they can be. A large number of our supervisors, managers and directors have been on similar journeys What will I be doing? You’ll be working to deliver building materials from our Eastleigh branch to our local customers in a safe and professional manner. Loading the vehicle in the yard using the HIAB, it’ll be your responsibility to ensure the vehicle is properly loaded, safe and in-line with road and transport legislation. Our drivers are the face of the business and will demonstrate professionalism whilst on the road and with our customers at all times. It’s likely that you’ll perform around 14 drops a day, regularly returning back to branch to reload your vehicle. Our Eastleigh branch has 17 colleagues, a great, friendly team operating a tool hire department and 3 vehicles and we are based at unit 16-17, Parham Drive. Am I right for the job? You will have a Class 2 driving license, up to date CPC records and 12 months+ driving experience. No HIAB? No problem! The branch will fully fund your HIAB training, ensuring you’re qualified and comfortable operating vehicle-mounted cranes. You’ll be confident in dealing with our customers, building new relationships and developing existing ones. You will be safety focused, ensuring work is completed in a safe and professional manner. Our drivers are passionate about what we do and delivering for our customers, we want like-minded drivers to join our team with the same mindset and ambition. Sound good? Apply now! We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us

✨ Exciting Opportunity: Full-Time Receptionist at Wiltons, Jermyn Street! ✨ Join House Manager Michael Stokes and our fabulous Front of House team at Wiltons, located near Green Park, and be part of our rich tradition of fine British dining. Why join the Wiltons team? 🤩 💷 Competitive salary: £14.55 - £16.60 per hour or £34,000 - £38,500 per year + bonus ⏰ Approx. 45 hours/week (Monday to Saturday, 2 days off) 🎄 Closed for Christmas, Easter, and Bank Holidays 🌴 28 days holiday + extra days for years of service 📚 Training & development opportunities, company-funded courses 🚀 Career progression with Flow Hospitality platform 🎉 Complimentary meal for 2 after passing probation 🍽️ 50% discount at Franco's and Wiltons 👗 Uniforms provided & laundered 🍲 Delicious meals on duty 🚴‍♀️ Cycle to Work Scheme 🏆 Employee of the month & year rewards 🎈 Annual staff party Who are we? 🏛️ Established in 1742, Wiltons is the epitome of fine British dining. Managed by Director Jason Phillips, we offer an exceptional dining experience with immaculately prepared dishes sourced from the finest farms and waters. What can you bring to the team? 🎯 Previous experience in fast-paced establishments 🏃‍♀️ Exceptional customer service & communication skills 📞 Fluent in English, both written and spoken ✍️ Enthusiasm, passion, and a ‘can-do’ attitude 🌟 Knowledge of reservation systems like Sevenrooms or OpenTable Experience with Squirrel POS would be beneficial 🖥️ Right to work in the UK required. Apply today and be part of our iconic team! ✨

Nursery Manager Full time, on-site £33,000 - £35,000 per annum starting salary before bonuses, ideal start date 25th November, open to discussion. We are looking for a dedicated Nursery Manager to join and lead our friendly team in Swanley at our brand-new setting. The nursery has been running for 26 years, recently relocating to a bespoke building in Swanley Park. As a Nursery Manager you will be responsible for all aspects of the nursery operations and compliance, leading with exceptional people, commercial and educational standards. This is a role where your knowledge of nursery education and expertise, customer service and people development combine to create an environment for children to thrive! Dawn to Dusk Day Nursery is a home from home nursery looking for an enthusiastic, energetic and motivational Nursery Manager. This is an exciting opportunity to lead a happy nursery where we focus on encouraging children to be children, learning through fun and engaging play. You will be working with a dedicated team in a caring, family friendly and stimulating environment. The Nursery Manager works closely with the Director whilst also being expected to work autonomously in relation to everyday management responsibilities. The role requires the confidence to make decisions considering the reputation and financial aspects of the business whilst balancing a high degree of sensitivity to the needs of children and families. You will have a fantastic team to support you in your role as Manager, including a Full Time Assistant Manager, Part Time Office Manager/Administrator and Full Time SENCO, all supernumerary to ratios. Expectations from a successful candidate: · The ability to provide operational management of the nursery facilities and staff, to ensure a high quality, balanced provision of good practice education and care is delivered at all times. · Responsible for adherence to policies and procedures. · Ensure that the CPD, training, support, mentoring and supervision of the staff team inspires and leads ambitious practice. Good HR skills needs to make sure the team thrives. · To create a welcoming setting in which parents are happy to entrust their child. · To promote a successful and profitable business. · Engage with the local community and marketing the nursery to reach maximum occupancy whilst providing excellent customer care. Qualifications and experience required: A full and relevant level 3 qualification, higher or QTS. DBS enhanced disclosure within the child workforce sector Paediatric 12hr First Aid certificate Safeguarding training and qualification Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK Nursery Management: 3 years (preferred) Childcare: 5 years (preferred) Right to work in the UK 51 weeks a year full time, 40 hours per week with the ability to be flexible to ensure tasks are completed. Your responsibilities will include (but are not limited to): Management of the nursery and staff, and the overall care and education for the children in the setting. Conducting meetings with staff members and ensuring effective staff deployment. Assume responsibility for the daily operation of the nursery with agreed plans and budgets and that the nursery target occupancy levels are met. Financial management: income and expenditure, and occupancy, alongside our Office Manager. Thorough management of staff, supporting the care and education of the children in the nursery within a key person structure, promoting good practice and being a role model for other staff and children. Overall management, planning, and development of the nursery in close contact with the Director. Identify training requirements for team members, liaising with the Assistant Manager to ensure delivery and evaluate effectiveness. Handle people management in collaboration with the Assistant Manager and/or Director, including recruitment, induction, performance reviews, disciplinaries, grievances, and absence management. Communicate effectively with staff, parents/carers, and external agencies, demonstrating excellent customer service skills. Complete relevant paperwork and records to required standards and deadlines. Ensure the safeguarding, health, safety, and welfare of the children, including responsibility for child protection issues in liaison with appropriate agencies. Maintain adequate staffing levels in line with statutory ratio requirements, including arranging staff cover and rotas. Promote and apply equal opportunities policy throughout the nursery. Benefits Include: 31 days off, 20 bookable. Birthday off. Discounted Childcare. Christmas Bonus. Performance related Bonus. Social Events. Free Parking. Free drinks and access to nursery lunches. Attendance bonus. Training opportunities. Company Pension.

KEY DUTIES AND RESPONSIBILITIES: · To appoint staff, assigns tasks and monitors and reviews staff performance. · To liaises with other staff to provide information about merchandise, special promotions etc. to customers. · To ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. · To ensure customer complaints and queries regarding sales and service are appropriately handled. · To authorises payment for supplies received and decides on vending price, discount rates and credit terms. · To examines quality of merchandise and ensures that effective use is made of advertising and display facilities. · Dealing with correspondence, complaints, and queries, · Supervising and monitoring other staff, · Liaising with staff, suppliers and clients · Attending meetings with Director and other staffs. · Planning work schedules, assigning task and delegates responsibilities. Skills and experience required: Leadership skills Ability to work well under pressure and time constraints. Knowledge of different varieties of Products. Ability to accept criticism. Communication skills Salary offered: Working Hours: 37.5 hours per week

The Role The role is based on supporting the Intuitive sales, marketing and business development processes. The main part of the role will be working with our network of partners operating around the world. The role will initially start within our marketing department, giving the candidate a chance to understand our business while working on some defined projects. This could include the production of marketing materials, website, videos, social media and partner events. After the initial placement the role will evolve to also include gaining experience in sales support, continuing to work with our partners from around the world. This will involve explaining the Intuitive value proposition, demonstrating our software products and helping with sales opportunities as well as supporting our partners with their marketing campaigns. We operate in many different time zones (from Australia to the USA), therefore the role will encompass some out of hours working. This is an ideal first role for someone looking for a career in sales and marketing. The placement will include projects in the following: Key Tasks • Assist the sales director with partner and end customer sales activity • Attend partner sales review and follow up / monitoring of actions • Following up sales and business development opportunities • Demonstrating the Intuitive software and value proposition • First line pre-sales support for new sales opportunities • Production of quotes and proposals • Updating the Company CRM with all activities • Assist with the production of marketing materials and literature, such as web content, brochures, blog posts and press releases • Write and proofread marketing copy • Upload material to the website(s), social media pages, online partner portal and Intuitive SharePoint • Assisting other areas of the business such as pre-sales and technical services Key skills Great interpersonal skills Ability to learn and understand about software, specifically in the business intelligence, print and process management markets Able to build relationships with a wide variety of people. Personable manner, team-player and adaptability are all important Excellent written and oral skills: you will be called upon to write online content, so you will need strong copywriting skills. You will also have to regularly deal with clients and suppliers, face to face or on the phone. Attention to detail – required for proof-reading posts, news releases, website content and emails IT skills: You will need proficiency in MS Office packages and, ideally, in graphic tools such as Adobe, Publisher and video editing software.

Join our team at Kirklees Council, where we’re always looking for innovative ways to improve our services. We're seeking a Group Safety Advisor to help us meet our statutory duties and ensure a safe environment for our employees and the public. Key Responsibilities: Provide expert health and safety advice to Directors, Heads of Service, managers, and employees. Develop policies, conduct risk assessments, and investigate accidents. Carry out workplace inspections and ensure compliance with health and safety regulations. Identify training needs and deliver health and safety training. What We’re Looking For: NEBOSH National General Certificate or equivalent in Occupational Safety and Health. Technical Member of IOSH with active CPD. Proven experience in health and safety, including inspections, risk assessments, and training. Strong communication and organizational skills. Ability to travel to various Council locations. What We Offer: Hybrid working with up to 1-2 days per week in newly refurbished offices. Career progression opportunities and significant investment in your development. Friendly, supportive team environment. Excellent pension scheme and flexible working policies. Access to healthcare services, staff discounts, and a cycle-to-work scheme. For more of our staff benefits, please visit the following link Kirklees Council - Staff Benefits This job is a Grade 9-11, to start at Grade 11 you must have the following: Education & Training: Chartered Member of IOSH with ongoing CPD. Experience or qualifications in training. Experience: 4+ years as a Health & Safety Advisor in a complex, multi-site organization. Knowledge: Up-to-date expertise in health and safety. Ability to develop and review policies in line with new legislation. Skills: Quick response to requests and timely delivery of outputs. Strong data analysis, report creation, and project support. Effective negotiation and conflict resolution with unions and stakeholders. Leadership in meetings and task delivery. Additional: Ability to work independently and supervise junior staff. Manage workloads, especially during colleague absences. If you're ready to make a difference and advance your career in health and safety, apply now!

Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.