Customer service director jobs in United Kingdom

We have a small but very good Repatriation Team who organises repatriations to over 40 countries every year. Each country has unique requirements, hence your day is never the same! Due to our success, we are currently seeking another member for our Team. You must be compassionate and detail-oriented with good computer literacy skills to join our team. As a Repatriation Assistant, you will be responsible for supporting the repatriation manager in all areas of the repatriation services, such as travel to and from embassies, office assistant duties – answering the telephone, computer inputting, ordering doctor’s papers and any other administration work required, as well as assisting bereaved families in making repatriation arrangements. Your computer literacy will be essential in managing digital records and coordinating various aspects of the repatriation. Languages skills (such as French, Arabic or Lithuanian) would be an advantage. If you have a strong commitment to providing exceptional customer service during sensitive times, along with good computer skills, we invite you to apply. Responsibilities: - Meet with bereaved families to discuss repatriations arrangements and guide them through the process with empathy and professionalism. - Assist families in selecting appropriate funeral services, including caskets, and urns. - Utilise computer software and digital tools to maintain accurate records of repatriation arrangements, customer preferences and financial transactions. - Travel to and from embassies to submit or collect relevant documentation. - Collaborate with the other company’s departments to ensure that all aspects of the repatriation run smoothly. - Assist with general office duties, such as answering phone calls, scheduling appointments and responding to inquiries. - Maintain a professional and compassionate demeanour at all times, understanding the sensitivity and emotional nature of the job. - There is also opportunity for overtime. Qualifications: - Previous experience in repatriation, funeral arranging or a related field is preferred, but not necessary, as training will be given. - Compassionate and empathetic nature, with the ability to provide comfort and support to grieving families. - Excellent organisational skills with meticulous attention to detail. - Outstanding interpersonal and communication skills, both verbal and written. - Good computer literacy skills, including proficiency in word processing, spreadsheet management and database software. - Ability to work effectively in a fast-paced environment, managing multiple tasks simultaneously. - Be a good team player. - High degree of professionalism, integrity, and confidentiality. - Languages kills (such as French, Arabic or Lithuanian) would be an advantage.

Property Manager – GH Property Hub Ltd GH Property Hub is looking for a self-motivated and ambitious Property Manager to join our growing team. In this role, you will receive full training to bring in new business, helping you develop essential skills in sales and property management. Additionally, you will be trained to become an Inventory Clerk, earning extra income per report—another great incentive to maximize your earnings. This is not just a job; it's a career opportunity. The more business you bring in, the more you earn. How far you go depends on your drive and ambition. While this is a junior role, we are looking for someone who sees a long-term future in property management. If you prove yourself during the six-month probation period, you will receive a promotion, salary increase, and higher commission rates. We want someone ready to make their mark in the business, with the ambition to grow into a senior management role within the firm. Key Responsibilities: - Receive training to generate new business opportunities. - Act as the primary point of contact for tenant queries. - Ensure timely collection of rent and payments. - Oversee daily property operations, ensuring efficiency and compliance. - Coordinate maintenance, repairs, and inspections to maintain property standards. - Manage administrative tasks, including updating property records and lease documentation. - Respond promptly to emergencies and resolve urgent issues. - Foster strong tenant relationships and provide excellent customer service. - Negotiate and review costs to maximize efficiency. - Maintain communication with directors, escalating issues when necessary. - Receive training as an Inventory Clerk and earn extra income per report. Requirements: - Keen to learn new knowledge of property management and relevant legislation. - Become Familiar with property management software - Excellent organisational and time-management skills. - Ability to work independently and manage multiple tasks effectively. - Strong communication and problem-solving skills. - A proactive, self-motivated attitude with great attention to detail. - Experience in residential property management/lettings is preferred, but candidates with a strong customer service background and a passion for property will also be considered. What We Offer: - Salary: £12,000 per annum. - Commission: 10% on both sales and lettings. - Additional Earnings: Paid per inventory report completed. - Career Growth: After 6-month probation, promotion, salary increase, and higher commission rates. Long-term opportunity to grow into a senior management role. Working Hours: - Monday to Friday: 9 AM – 5 PM - Saturday: 10 AM – 3 PM If you are ambitious, hardworking, and eager to build a future in property management and Property sales, we want to hear from you! Apply today and start your journey with GH Property Hub.

Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.

Qualifications • English (Required) • Driving Licence (Required) • United Kingdom (Required) • Construction: 5 years (Preferred) Full Job Description Job Title: Handyman Department: Service Team Reporting to: Operations Manager Role Dimensions: You will work closely with our operations team to deliver high quality work that is carried out on time and on schedule. You will report to our operations manager and company directors. Principal Accountabilities: • To always maintaining and delivering top quality customer service and quality of work • Always maintaining a professional and customer service driven service • Hitting customer review targets Knowledge, Skills and Experience: • Highly proficient skill set in plumbing, tiling, electrics, decoration, and carpentry • An excellent approach to customer service and customer care • Highly organised & able to prioritise a varied workload • The ability to work under pressure with excellent attention to detail • Able to demonstrate initiative along with a 'can do’ approach • Great work ethic, ability to be able to work in a small team • Excellent diagnostic and problem-solving skills to identify issues and effectively deal with them Personal Attributes: • Professional and credible ambassador of the Bits Bobs and Odd Jobs values • Ability to mix confidently with our team and the calibre of customers • A winning mentality - demonstrating great drive to achieve outstanding results. • The ability to maintain a consistent high level of work and professional output in times of change. • Comfortable at taking directions, but also able to contribute to strategy and tactical measures. • Ability to work well within a team environment. Job Types: Full-time (Monday - Saturday), Permanent Salary: £33,000.00-£35,000.00 per year Experience: • Construction: 5 years (preferred) Language: • English (required) Licence/Certification: • Driving Licence (required) Work authorisation: • United Kingdom (required)

Job Title: Property Coordinator/Assistant Property Manager Reporting To: Director/Operations Manager Place of Work: 29A Osiers Road, Wandsworth, London, SW18 1NL Position: Full Time – Monday-Friday – 9am-5.30pm Salary: Dependant on experience and qualifications Job Description: This role would suit an applicant with excellent customer service and administration skills. Will suit a self-motivated individual who can deal efficiently with customer enquires and can see these through to conclusion where appropriate. Previous experience in Leasehold property management is ideal but not compulsory as training will be given and the opportunity to work towards IRPM qualification. The role is to provide support to small property management team along with general office admin duties. This will involve and is not limited to: Property Management Team Support · To provide general support to the property management team · Arrange weekly Property Management Team meeting, update tracker, and distribute accordingly. · Working closely with the Property Management team assisting with the management of the portfolio. · Issuing works orders, chasing contractors, and ensuring the works are undertaken to satisfactory completion. · Completing mail merges · Obtaining quotations where necessary · Annual review of contracts alongside property management team and to provide assistance for tender reviews. · Distribution of keys, parking permits etc · Issuing newsletters via mail chimp or another platform · Keeping property websites up to date – Buildings insurance, budgets etc · Taking on responsibilities for the Helpline role as well as being main contact for helpline queries on designated properties · Taking detailed notes and producing meeting minutes · Assisting Leaseholders in submitting insurance claims for damages caused to demised areas. · Submitting and managing insurance claims for damages caused to communal areas. · Online filing at Companies House · To take on the responsibility of projects as and when required to be completed to the given deadlines. Including but not limited to: · Managing and updating of the Master Database · Managing and updating of the Access Log · Managing and updating of key log · Managing and updating of the Compliance diary · Managing and updating of Health and Safety escalations · Managing budget tendering as and when required Telephones · Answering incoming calls and liaising with service helpdesk · Taking and distributing messages to the correct members of the team General Office Admin · Printing, copying, binding, franking etc. · Ordering stationary i.e., paper, envelopes Training Training will be given where necessary, to include but not limited to: · PROPMAN – Both general training and on CRM package · Mail Chimp (email mail out software) · Phone System – Wessex · IT – Wessex Job Types: Full-time, Permanent Pay: £26,000.00-£28,000.00 per year Schedule: Monday to Friday Work Location: In person

1. Operational Support and Coordination including Support compliance with local and national transport regulations, including updating licence on time, checking companies house deadline and keeping update from HMRC and other regulators. 2. Manage office documentation, including rent contracts, vendors contract, facilities including office supplies etc 3. Oversee payroll processing, employees update, office safety and others compliance 4. Ensure that drivers are up-to-date with licensing and training, especially around safety and customer service standards. 5. Manage office budgets, handle petty cash, and support financial reporting for the department 6. Assist with invoicing, payment processing, and tracking expenses for accuracy. 7. Oversee recruitment, onboarding, and scheduling of office staff and drivers 8. Implement training programs for new employees, focusing on company policies and customer service 9. Liaise with IT teams to manage booking systems, dispatch software, and GPS tracking systems 10. Troubleshoot and resolve minor technical issues, coordinating larger issues with IT support 11. Any other ad-hoc assignment given by Director Required Skill: 1. Excellent communication skills (Preferred additional language Urdu/Panjabi and Hindi since a large number of Driver work with us,is Asian) 2. Experience of leading and developing a team 3. Excellent time-management, delegation and problem-solving skills 4. Intermediate knowledge about maintaining proper documentation including keeping record for regulatory and compliance check 5. A passion for people and providing excellent customer service 6. Willingness to be continuously on the go, working alongside your team 7. Attention to detail, good computer literacy and organised 8. Motivate and manage a team 9. Effective interaction with staff, clients and suppliers 10. Basic knowledge about website, 11. Intermediate knowledge about invoicing, vendor management, managing office logistics 12. Additional advantages will be added with motivating employee Preferred experiences and qualification: 1. 3 years’ experience in managerial position 2. Any training in customer management will be additional advantages 3. Bachelor in Business Studies or Marketing is preferable (MBA in business studies will be additional advantages)

We are seeking a passionate and talented Sales Interior Design Assistant with an architectural background to join our growing team. This is an exciting opportunity to work with a luxury interiors company, contributing to high-end residential design projects while developing your skills and career. Key Responsibilities • Assist with interior design projects, including preparing, developing, and editing visuals, graphics, and design options. • Research ideas and products based on specifications from the manager. • Support the Showroom Manager with daily tasks and maintain a clean, organised showroom environment. • Provide exceptional customer service for a luxury interiors concept, ensuring every client feels welcomed and valued. • Manage the e-commerce website, including updating products and adding new inventory. • Prepare presentations, quotations, and send orders into production. • Leverage your architectural background to contribute to technical aspects of design, such as layout planning, elevations, and spatial design. Person Specification The ideal candidate will: • Possess a strong architectural background to complement interior design projects. • Be highly organised, able to work under pressure, and demonstrate diligence and attention to detail. • Have a keen eye for colour and design, with a creative and innovative approach. • Be a strong team player, committed to both team and individual goals. • Demonstrate proficiency in Adobe Suite, AutoCAD, SketchUp, Enscape, and PDF Suite. • Have FF&E experience in the mid to high-end residential interior design sector. • Be passionate about design and eager to grow with the company, becoming a permanent member of the team. Requirements • A minimum of 3 years of experience in interior design and/or architecture, ideally in the mid to high-end residential sector. • Architectural experience, with excellent technical drawing and layout planning skills. • Ability to work collaboratively with a small family team and closely with the Creative Director. • Flexibility and enthusiasm to take on various tasks as needed. What We Offer • The chance to work on exciting and diverse design projects. • Opportunities for professional development, including visits to the main furniture fairs and our Italian manufacturer to experience the full production process. • A competitive daily rate, depending on experience, plus performance-based bonuses. Application Process If you are interested in this opportunity, please submit your portfolio, including: 1. At least one sample of a technical drawing. 2. A visual representation. 3. A complete project. Shortlisted candidates will be invited to the showroom and assigned a design task. This task will involve creating an initial layout, elevation, and scheme for a room. Job Details • Job Type: Full-Time (Monday to Saturday, with one day off during the week. Sunday OFF.) • Eligibility: Candidates must be eligible to work in the UK. • Experience: Minimum 3 years in interior design and/or architecture (preferred). We are looking for someone who is passionate about design, architecture, and excited to grow with us. If this sounds like you, we would love to hear from you!

SpaOptions is a new aesthetic and beauty clinic at the heart of Southend-On-Sea high street in Essex and seeking for 2 self employed nail technicians to work with their small and friendly team on a 50% commission basis. We are seeking a skilled and passionate Self Employed Nail Technician to join our vibrant small and friendly team. The ideal candidate will have a minimum of 1 year salon experience and a strong commitment to providing exceptional customer service while delivering high-quality nail care services. Required to have own client base in addition to walk-in clients from the high street. Candidates will be responsible for creating a welcoming and relaxing environment for clients, ensuring their needs are met with professionalism and care.

Exciting Opportunity: Become a Licensed Travel Business Owner! Are you passionate about travel, enjoy working flexibly, and want to take control of your income? Join our growing team and start your journey to financial freedom while enjoying incredible travel perks! - All with **zero risk **thanks to our 30-day money-back guarantee! What We Offer: • A fully licensed travel business with credentials including ATOL, ABTA, IATA, and CLIA—your ticket to legitimacy and credibility in the travel industry. • A “business in a box”solution—no need to worry about customer service, training, or marketing materials. We provide everything you need to get started! • Flexible working hours—work from anywhere and design your schedule to fit your lifestyle. • Unbeatable travel **discounts and perks **for you and your family. • Comprehensive training and support to help you grow your business and achieve success. Risk-Free Start: We understand the importance of peace of mind when starting a new venture, which is why we offer a 30-day money-back guarantee. If you decide this isn’t the right opportunity for you, you can get a full refund—no questions asked How It Works: To get started, there is a one-time £156 start-up fee, covering your travel agent credentials and licenses. To maintain and grow your business, there is a £46 monthly subscription, which includes access to ongoing training, support, and system tools. What You’ll Be Doing: • Signing up Independent Travel Agents (ITAs) to join your network—each new partner earns you direct income. • Building and supporting your team while earning bonuses for their growth. • Enjoying residual income through our unique matrix pay structure. • Accessing amazing travel commissions when customers book through you! • Leveraging our Director Program to unlock additional monthly bonuses, starting at £350 and scaling up as your team grows. Earning Potential: Your earnings are entirely uncapped. From immediate sign-up bonuses to residual monthly income, the sky’s the limit. With drive and dedication, you can turn this opportunity into a lucrative full-time career or a profitable side hustle. Who We’re Looking For: • Motivated individuals who are eager to grow their own business. • A passion for travel and helping others experience the world. • Team players ready to collaborate and support others in their journey. • No experience is required—we’ll teach you everything you need to know! Why Join Us? This isn’t just a business—it’s a lifestyle. You’ll connect with a supportive community of like-minded entrepreneurs and enjoy the freedom of being your own boss. Whether you’re looking for an additional income stream or a complete career change, this is your chance to create a life you love. Apply Today and Start Your Journey! - Risk Free! Let’s make 2025 your year of financial freedom and global exploration. With our 30-day money-back guarantee, you have nothing to lose and everything to gain. Spots are limited—don’t miss your chance to join this incredible opportunity.