Customer service director jobs in United Kingdom

We are currently seeking an Events Manager to join our bustling team. No previous experience necessary, full training will be provided. As an events manager, you will play a crucial role in ensuring the smooth operation and success of our markets. You will have the opportunity to showcase your exceptional customer service skills and create an unforgettable experience for market-goers. We hold Markets and Festivals at a number of locations on a Saturday and Sunday across Hampshire and are looking for a Manager to attend some of our locations, as well as providing holiday cover as needed. The timings vary for each Market/Festival, however on average you will be starting work at 7am and finishing an hour after the Market/Festival has finished. Current Market Locations: Alresford, Alton, Emsworth, Hamble, Petersfield, Ringwood, Romsey, Southsea and Winchester. **Role and responsibilities** - Supervise market setup, breakdown, and site cleanliness on market days, including space allocation. - Manage electrical supply for stallholders. - Distribute marketing and promotional materials to stallholders. - Compile Market Reports and submit to the Admin Team after each event. - Audit stallholders to ensure they are only selling what has been authorized by the Admin Team. - Engage with stallholders, customers, and others on market days to address enquiries, build positive relationships, and promote market activities. - Conduct risk assessments and prepare post-market reports. - Consider weather conditions and make safety-related decisions. - Coordinate with the Admin Team to develop market site plans. - Monitor inventory and place timely orders with the Admin Team. - Management and escalation of complaints. - Work with the leadership team to plan upcoming Markets and Festivals. - Appointed First Aider – First point of call. - Maintain incident book. - Experience and skills required - Enthusiasm and efficiency. - Punctuality and reliability. - Strong interpersonal and management abilities. - Excellent organisational skills. - Confidence in decision-making. - Excellent team working skills, with ability to work collaboratively and co-operatively with colleagues, directors, and members on all levels. - Hold UK Driving Licence and have own car. - Benefits included - £135 a day for our standard Markets and £185-£200 a day for our Festivals. - Travel Mileage reimbursed. - Paid Holiday. - Workplace Pension - - Position report to: Business Manager. - Job Type: Part time, Zero hours contract - Pay: £135.00-£200.00 per day - Schedule: - Day shift - Start time usually 7am - Weekends only - Not every weekend - Education: - GCSE or equivalent (preferred) - Licence/Certification: - Driving Licence (required)

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £38,000 / 40,000 per annum

Our team at Liv Space UK have over 25 years experience in all aspects of the property sector. We are now focusing on the designing and building of Premier Garden Spaces. These can increase the value of a property by as much as 15%. Hence with the shortage of housing stock, the huge rise in the cost of renting particularly in the London area. Our Bespoke Garden Spaces are growing in demand. Our Partners: We work closely with selected Estate and Letting Agents throughout London to assist with selling properties quicker. These agents advise and recommend to their clients the many advantages of building a quality Garden Space addition whether it be a home office, gym, bar or additional living space for an extra income. With the property market slowing, Estate Agents easily see that by adding an extra Wow feature it will naturally genrate extra interest in a property resulting in higher offers! THE ROLE: Liv Space UK are now recruiting Motivated Property Consultants to join our sales team. Reporting to the Sales Director Property Consultants Role will be to: 1. Attend confirmed appointments with homeowners daily to explain our services. 2. Working closely with Estate Agents and attending appointments they have booked for you. 3. Generating and arranging follow-up viewings. Giving estimates to homeowners/landlords on our range of Garden Spaces. 4. Complete orders and take deposits from clients. 5. Arranging for our architects to do all necessary drawings/plans to clients specifications. 6. Ensuring full and complete records are kept at all times. 7. Constant business growth through active networking. WHO WE ARE LOOKING FOR 1. Friendly outgoing individuals with previous Direct Sales experience. Or Property Sales/Lettings experience. 2. Must be able to build and maintain good relationships with estate agents in their allotted areas. 3. Have a passion for providing excellent customer service and can work well in a fast paced environment. 4. Self-motivated with good organisational skills. 5. Ability to work on own initiative as well as part of a team. 6. Excellent communication skills with ability to communicate at all levels. RENUMERATION: 1. Our Property Consultants earn between £1,500.00 to £5,000.00 per completed deal, depending on the size of the Garden Space ordered. Property Consultants are currently producing 2 - 5 deals per month. 2. Commission payments are paid 50% when order is taken. 50% payable 4 weeks from order date. 3. We supply our Property Consultants with daily enquiries from Estate Agents. If you want to learn more about this exciting opportunity within a fast growing industry/company please send your CV.

As our business grows, we are on the lookout for a driven and enthusiastic Sales/Lettings Negotiator to join our dynamic team. If you have a passion for real estate and outstanding customer service skills, we want to hear from you! Job Description: We are seeking a proactive and customer-focused Sales/Lettings Negotiator to manage various aspects of property sales and lettings. This commission-based role involves handling inquiries, maintaining property listings, and providing exceptional service to drive sales and client satisfaction. Key Responsibilities: Answer incoming calls from potential clients generated via online platforms such as Zoopla. Log new clients and newly managed properties into the stock list accurately and promptly. Post and update managed properties on property listing websites, including Rightmove and Zoopla. Arrange and conduct property viewings with potential buyers and tenants. Negotiate offers between buyers, tenants, and property owners. Provide professional advice to clients on property market trends and valuations. Maintain up-to-date knowledge of available properties and market conditions. Ensure all relevant documentation and administrative work is completed in a timely manner. Communicate regularly with directors regarding day-to-day activities and client updates. Deliver exceptional customer service and build lasting relationships with clients. Requirements: Previous experience in sales, lettings, or a related field is preferred. Strong communication and interpersonal skills. Excellent organizational skills with attention to detail. Ability to work independently and as part of a team. Proficiency in using online property portals such as Zoopla and Rightmove. Ability to handle a high volume of calls and manage multiple tasks simultaneously. Self-motivated with a strong drive to achieve targets and earn commission. Benefits: Commission-based earnings with unlimited potential. Flexible working hours. Opportunity to work with a supportive and dynamic team. Access to training and professional development. Potential for career growth within the company.

**Gas Engineer** Heppelthwaite the Red Van Plumbers are an expanding company and have a commercial gas engineer vacancy available. If you’re interested in joining our team then please do not hesitate to get in touch. We have commercial engineer jobs available including commercial gas and plumbing opportunities. Gas Engineer Details - Role: Gas Engineer - Area: Bucks/Berks/Surrey/London/Herts - Benefits include: Excellent career opportunities, Ongoing training, Full time employment, Good rates of pay, Holiday allowance, Company Van, Work phone, Tablet and Uniform. - Salary: £30,000.00- £60,000.00 per year. Based on experience and qualifications. Incentives and out of hours opportunities available too. - Working hours: Monday to Friday (8 hours per day) Commercial skills and experience an advantage but not essential. Principal Tasks and Duties - Undertake the servicing, repair and maintenance of commercial gas heating systems. - To service and repair commercial boilers as required and working in accordance with up to date Gas Safety regulations and manufacturer guidelines. - To undertake an assessment of repairs and to diagnose faults. Where necessary provide appropriate action ensuring the heating system is left in good working order and that the customer is left informed and satisfied. Where a fix is not possible on the same day, provide information to the customer service team that will enable a decision to be made on the best and most cost effective course of action to resolve the problem. - Highlight and manage risks. Ensuring risk assessment and safety plans are in place when appropriate. - To be able to undertake commercial plumbing and basic multi-trade tasks. - Ensure accurate and timely completion of work and advise the customer service team of any delays or early completion. - Liaise closely with and support the coordinators, supervisors and directors. Receive and follow instructions accordingly. - To be able to work out of hours from time to time. - Ensure brand compliance, maintaining a clean and tidy van and personal attire. - To be capable of using modern technology such as a tablet and smart phone.