Client success manager jobs in KidderminsterCreate job alerts

Are you an experienced Service Manager seeking a leadership position within a reputable automotive dealership? Our client, a well-established dealership in Kidderminster, is looking to appoint a highly motivated Service Manager to oversee their busy service department. This is an excellent Service Manager opportunity for a skilled professional to lead, develop, and drive success in a dynamic environment. Benefits: • Competitive basic salary up to £55,000, • Realistic OTE up to £70,000, • Company car or car allowance, • Mobile phone and laptop provided, • 23 days annual leave plus bank holidays, • Birthday day off, • Pension scheme, • Death in service benefit (4x salary), • Manufacturer training and ongoing development, • Internal mentorship and career progression, • Employee assistance and wellbeing programmes, • Recognition and awards schemes, • Lead, manage, and motivate the service department to deliver exceptional customer service and operational performance., • Ensure workshop and service processes meet manufacturer standards and optimise productivity., • Monitor and improve departmental KPIs, including profitability, efficiency, and customer satisfaction., • Control costs and drive strong financial performance across the service operation.

Service Manager Kidderminster Up to £55,000 – OTE up to £70,000 08:30 -18:00, Monday to Friday Vehicle allowance, great benefits, mobile phone and laptop Your Role: Our client is looking for an experienced and dedicated Service Manager who is passionate about leading a team to deliver exceptional customer service and inspiring those around them to achieve their best. As Service Manager, you will have a strong background in the service area of the automotive industry but will also drive operational excellence across the site, working with the departmental managers. This is a fantastic chance for someone who is inspirational, able to create, motivate and lead high-performing teams, and passionate about delivering outstanding customer experiences. You will need to be organised and strategic to ensure the success and growth of the site. You will take overall responsibility for the Kidderminster branch, ensuring the service department thrives while maintaining oversight of site productivity and profitability. If you’re ready for a challenge and want to be part of something exciting, we’d love to hear from you. Day to day, you will be: Leading and inspiring your team to deliver the highest levels of customer service and achieve site and individual goals. Monitoring compliance with all statutory regulations and ensuring both quality and service standards are being met. Controlling cost management for department. Work with managers of our departments at site to ensure a joined up, positive approach to teamwork and customer service. Working with relevant departments across the business, such as Marketing, People and IT to uphold company values and ensure correct processes and policies are followed. Ensure site and departmental KPIs are met, through robust leadership and a hands-on approach. Leading and developing apprentices. Managing, coaching and motivating employees to ensure a high quality of staff. Together with employees, establishing business objectives and personal development goals, and monitoring performance against agreed targets. Undertaking appraisals with your team every September and following up with regular 121s and PDPs. Building strong working relationships with customers. Performance analysis to identify areas of weakness and appropriate, targeted marketing activity. Ensuring all health and safety policies are followed and upheld, including risk assessments and H&S eLearning. Promote the development of your team. Skills and Behaviours required: You hold an NVQ in Motor Vehicle Mechanisms (preferred). You possess extensive motor industry experience, in a service position at management level. Extensive knowledge of the operational running of a workshop and business administration. Exceptionally organised – always knows how the team and site is performing, leads by example and knows how to delegate to add value to your teams and the business. A thorough knowledge of customer and market analysis, marketing initiatives and customer satisfaction. Must be experienced in people management, particularly in terms of achievement through teams. Leadership style should be highly visible and hands on. Enthusiasm and continuously improve product knowledge of self and others. Ability to drive business performance through strong customer relationships and proactive workload generation. Desire to achieve the highest standard of personalised customer care. A flexible approach to work and adaptable to thrive in a changing environment. You are computer literate and confident using technology. Benefits for you Company vehicle or car allowance An extra day off for your Birthday 23 days of annual leave per year PLUS Bank Holidays Four times death in service benefit. Internal Mentorship programme Working for a workplace which champions . Awarded Armed Forces Covenant (RLS) Working with our award-winning team – several of our team were recognised at the awards and we won s for our new starter onboarding process. Auto-enrolment pension. Enhanced Maternity and Paternity pay policies and return to work post mat-leave policy. Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion). Mental Health First Aiders. Reward and recognition programmes Annual appraisals programme and progression opportunities. Manufacturer training and access to our in-house training. and annual leave increase after 5 years’ service. Branded uniform , sponsors and initiatives Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

Define, execute, and track partner success plans, covering both contractual obligations and broader success metrics. Proven ability to manage high-value, complex B2B client or partner relationships. Experience producing structured client reporting and managing ongoing operational delivery.

The Client Success Manager (CSM) owns a defined book of business and is. As a Client Success Manager, you'll own a portfolio of accounts across 50+ countries, serving as the strategic partner that ensures our customers get real, measurable value from the platform. Generate and qualify Client Success

Harrison Scott Associates is looking for an Account Manager to enhance their team's performance in delivering high-quality print solutions. The role involves close interaction with clients, ensuring their needs are met efficiently through effective project management.

A cybersecurity solutions company in the United Kingdom is seeking a dedicated Customer Success Manager. The role involves managing client relationships, ensuring successful service delivery, and driving retention. Ideal candidates will have at least 2 years of Customer Success experience and 3 year

The successful candidate will manage client relationships, conduct regular meetings, and negotiate contract changes while ensuring exceptional customer service. DataFin Recruitment is seeking an Account Manager to join their growing team in London.

The Kenshoo/Skai Client Success Manager (CSM) is responsible for overseeing client utilisation of the Skai Omnichannel platform. Partner with Skai Client Success Directors to actively build relationships with client partners. The CSM will partner closely with a Client Success Director to drive clien

A leading SaaS technology company in London seeks an Enterprise Client Success Manager. Responsibilities include onboarding clients, providing strategic consulting, and advocating client needs. In this role, you'll build relationships with key stakeholders, ensure client satisfaction, and target a 9

A leading advertising technology company is seeking a Senior Client Success Manager based in London to manage client portfolios across Europe. You will be responsible for growing client partnerships and optimizing campaign performance.

We’re looking for an experienced Account Manager who will be overseeing Social Media and digital Marketing Strategy, and leading Client Success, for a selection of esteemed brands and businesses across our portfolio. Strong leadership skills - you need to lead your clients and your team to align w

Join our Client Success team as an Enterprise Client Success Manager (CSM), where you’ll be pivotal in building lasting client partnerships, ensuring client satisfaction, and driving revenue retention. Client Relationship Management: Act as the primary point of contact for day‑to‑day client in

CFRA Research is seeking a Client Success Manager in London. Working primarily remotely, you will engage with Senior Account Managers, conduct product trainings, and address client needs. This full-time position involves servicing key accounts to maximize client value from services.

The Senior Client Success Manager (Senior CSM) - Public Sector is responsible for managing a portfolio of high‑value, complex customer accounts within the Public Sector Client Success POD. Senior Client Success Manager: Public Sector. Reporting into a Client Success Director (CSD), the Senior CSM

The ideal background could come from client success, account management, programme management, or a similar role within adtech, martech, SaaS, or a technology led media environment. A strong understanding of data, adoption metrics, and client needs will be essential, along with the credibility to bu

Bluetownonline seeks an Account Manager in Farringdon, London, for a full-time, hybrid role. The ideal candidate will nurture client relationships, manage scheduled appointments, and collaborate with diverse teams. Responsibilities include outreach, client management, and regular administrative duti

As we expand, we are looking for a Client Success Manager to join our team to help us deliver value for our portfolio of enterprise Clients. Vacancy - Client Success Manager. Monitor Client account health metrics and take proactive steps to improve Client satisfaction and retention.

Harrison Scott Associates is seeking an ambitious Account Manager in West Midlands to manage day-to-day client relationships and business operations. You will provide operational excellence and ensure projects are delivered on time, exceeding client expectations.

The clients you will be supporting are based across Europe and are made up of Tier 1 to 3 clients who expect a high level of service. The Fixed Income Client Success team is composed of global experienced professionals. Provide outstanding client service by assisting clients with deal management, se

Harrison Scott Associates is seeking an Account Manager to provide exceptional client service across its printing services portfolio. The role entails managing client accounts, preparing quotes, liaising between departments, and ensuring client satisfaction throughout all project stages. Ideal candi

The Senior Client Success Manager (Senior CSM) SME is responsible for managing a portfolio of high-value, complex customer accounts within the SME Client Success POD. Senior Client Success Manager: SME (Fixed-Term Contract). Reporting into a Client Success Director (CSD), the Senior CSM ensures cust

Our clients transform their lives - and so do the people on our team. Zoom to hold clients accountable, celebrate wins, and push through plateaus. You're an entrepreneur at heart - you treat your client portfolio like your own business.

Getty Images is seeking a Customer Success Specialist based in Greater London to support assigned clients across various industries. The position offers a dynamic environment focused on client success. This role involves cultivating client relationships, driving product consumption, and identifying

Harrison Scott Associates is looking for a dedicated individual to serve as the main point of contact for customer requirements in a fast-paced environment.The role involves handling artwork, specifications, and material ordering while ensuring prompt delivery of jobs.You will play a crucial role wi

A recruitment agency is searching for a Customer Success Manager / Account Manager to manage and strengthen relationships with clients in the technology services field. You will be supported by a technical team to ensure clients are satisfied and informed. The role is not sales-driven but focuses on

A global data and analytics provider is seeking a Client Success Manager to join their Fixed Income Client Success team in London. The role requires excellent communication and interpersonal skills, focusing on building trusted client relationships while monitoring transactions and ensuring user suc

The Lead CS Enablement role at Multiplier is a unique opportunity to drive impact by empowering our client success teams with the knowledge and skills they need to excel. If you are a strategic thinker with a passion for customer success, we encourage you to apply for this exciting opportunity. You

Harrison Scott Associates is seeking a passionate Account Manager in Essex, United Kingdom. You will serve as a liaison between the company and its customers, ensuring timely delivery of print solutions and maintaining robust client relationships. Key responsibilities include managing multiple proje

The Client Success Manager sits within the Client Success organisation, orchestrating the post‑sales experience for Payments clients across Europe. Based in London, the Client Success Manager (CSM) will play a critical role in driving client satisfaction, solution adoption, and long‑term value f

The Client Success Manager sits within the Client Success organisation, orchestrating the post‑sales experience for Payments clients across Europe. Based in London, the Client Success Manager (CSM) will play a critical role in driving client satisfaction, solution adoption, and long‑term value f

We’re looking for a Senior Client Success Manager to join us on a 12‑month maternity cover. Our Client Services team plays a critical role in building and delivering impactful, multi‑channel partnerships that drive real results for our clients. Contribute strategic thinking and client insight

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

A leading B2B SaaS technology platform is seeking an Enterprise Client Success Manager to ensure client satisfaction and drive revenue retention. The ideal candidate will manage client relationships, lead onboarding, and provide strategic consulting to enhance value.

The ideal candidate should have a successful background in client services within the printing industry and a passion for customer service. Harrison Scott Associates is looking for an Account Manager in the United Kingdom to join a well-funded printing company.

We’re looking for a Senior Client Success Manager to join us on a 12‑month maternity cover. Contribute strategic thinking and client insight to shape solutions that align with client goals and The Drum’s offerings. Our Client Services team plays a critical role in building and delivering impac

School Result is seeking a Client Success Manager to enhance client relationships and provide exceptional support. In this remote role, you will manage a specific group of clients, ensuring effective use of Crunch services while collaborating with multiple teams.

Logicbroker is looking for a Client Success Manager to play a key role in driving growth for clients through a strategic partnership. You will build trustful relationships, align solutions to business needs, and provide insights to ensure eCommerce success. Ideal candidates have 5+ years of experien

Customer Success Managers act as catalyst of collaboration within Cyderes to ensure our clients' voice is at the center of everything we do. Proactively monitor client health, drive client engagement, and ensure prompt companywide response to client requests and critical path objectives. Create and/

The role involves building strong client relationships, working cross-functionally, and ensuring client satisfaction through effective support. A leading data intelligence company in the United Kingdom is seeking a motivated individual for their Customer Success team.

Optima UK Inc Ltd is looking for a POS Account Manager based in Leicestershire/Nottingham.

Our client Success team is critical to the success of our clients by enabling clients achieve business goals with Pega. The Customer Success Manager is a trusted advisor to Pega clients working closely with the One Pega team to enable clients to drive business goals. Our client Success teams are res

A high growth business in programmatic media is seeking a Client Success Manager in London. Ideal candidates will have experience in client success or account management, particularly in enterprise settings. This position offers a hybrid work model, with a salary range of £60,000 to £100,000 depen

In this hybrid role, you will focus on managing client relationships and understanding client requirements across various sectors including membership, arts, and higher education. A digital transformation agency based in Greater London is seeking a Senior Account Manager to join their team.

Harrison Scott Associates is seeking an experienced Account Manager to join a well-established print firm in West Midlands. The ideal candidate will have excellent print knowledge and strong communication skills necessary for managing client expectations. Join this dynamic team and contribute to exc

Client Success Manager (CSM) to join the high‑performing team. Logicbroker is expanding its Client Success organization and seeking an experienced and dynamic Sr. Proactively manage client renewals and collaborate with ecosystem partners to ensure client health is closely monitored and stakeholder

The successful candidate will serve as the first point of contact for customers and will be instrumental in building long-standing relationships. Harrison Scott Associates is looking for a smart and ambitious Print Account Manager to join their award-winning account management team.

Join our Client Success team as an Enterprise Client Success Manager (CSM), where you'll be pivotal in building lasting client partnerships, ensuring client satisfaction, and driving revenue retention. Act as the primary point of contact for day‑to‑day client interactions, collaborating with Glo

The role involves managing key client relationships, providing operational excellence, and ensuring projects meet deadlines and exceed client expectations. Harrison Scott Associates is seeking an ambitious Account Manager to join their team in Surrey. This role offers the opportunity to work closely