Offres client success manager à LiverpoolCréer des alertes d'emploi

Location: Liverpool/Manchester (Hybrid) Reports to: Account Executive About Studio TFB Studio TFB is a freelance brand consultancy that partners with some of the most innovative and fast-growing names in the beauty, wellness, and lifestyle sectors. We work with a curated portfolio of mass-luxury and start-up brands to help them establish and evolve their presence in an ever-changing marketplace. The Role We’re looking for a motivated and detail-oriented Wholesale Sales Intern to join our growing team. This role is ideal for someone looking to gain hands-on experience in sales strategy, retail account management, and brand activation within the beauty and wellness industries. You’ll work closely with the Account Executive to support key UK and US retail accounts, contributing to the success of high-growth brands. Key Responsibilities Account Support • Assist the Sales Manager in preparing for bi-weekly calls, quarterly meetings, and seasonal line reviews., • Help maintain and update client contact lists and spreadsheets., • Support day-to-day communication and follow-up with retailers and client teams. Sales Operations • Assist in creating sales reports, analysing data, and tracking performance metrics for key accounts., • Help prepare sales decks, presentations, and proposals tailored to each retailer., • Support onboarding processes for new wholesale accounts. Retail Marketing & Activation • Coordinate with trade marketing teams to organise retailer-specific initiatives (sampling programs, in-store displays, events, training)., • Assist in managing timelines and deliverables for retail activations. Training, Store Visits & Reporting • Help organise in-store staff training sessions and materials., • Deliver weekly store visits to key retailers to monitor and report on the in-store environment., • Document and share observations on merchandising, product placement, competitor activity, and promotional compliance., • Provide actionable insights to improve retail execution and visibility. Cross-Functional Collaboration • Work closely with marketing, operations, and product development teams to ensure smooth execution of go-to-market plans., • Assist with administrative tasks to ensure meetings, projects, and launches run efficiently. Qualifications & Skills • Currently pursuing or recently graduated with a degree in Business, Marketing, or a related field., • Strong interest in the beauty, wellness, or lifestyle industries., • Excellent organisational skills and attention to detail., • Proficiency in Microsoft Excel/Google Sheets; comfortable with data analysis and reporting., • Strong written and verbal communication skills., • Ability to multitask and work in a fast-paced environment., • A proactive, hands-on attitude with a willingness to learn and contribute to a growing business. What You’ll Gain • First-hand experience in sales strategy and account management within the beauty and wellness sectors., • Exposure to top retailers and mass-luxury brand operations in the UK and US., • Mentorship and direct collaboration with experienced industry professionals., • A chance to contribute to exciting, high-profile brand launches and retail campaigns.

• Opportunity to join the UK's electrification journey!, • Excellent earning potential - £75k+ OTE, • Working on renewable and electrification projects across the North West, • Lots of support from internal teams for design & tenders, • Multiple product ranges with a range of applications, • Thorough induction programme with ongoing training & development Regional Sales Development Manager The Role: Our client are a major name within the cable manufacturing & electrification industries and are looking to onboard a new Regional Sales Development Manager in the North West region. The role will see you selling a huge array of cables for a number of different applications such as renewable energy, carbon capture, data center, rail, automotive, and power - all of which fall under the 'electrification of everything' which is growing at a fantastic pace and is here to stay! The Regional Sales Development Manager will be working alongside OEM's within these sectors, designing in products with Design Engineers & System Integrators at harness houses, modular control businesses, and switchgear manufacturers, and then working alongside the M&E Contractors who will be installing these products into new build construction & renewable energy projects across the region. This is a technical, specification led, field sales role where a consultative & design-led approach are necessary for success. Typically you'll be targeting projects in excess of £250k, with some of the larger projects touching £7m! Naturally, this means the sales cycles can get quite long. The Regional Sales Development Manager will be supported by an in-house marketing and account management team. This role will see you conducting new business development 70% of your time and managing existing projects 30%. The area has huge potential. The Company: This client is a global leader within the electrical market specialising in the manufacture & distribution of cable products for a variety of applications. They have a strong team in the UK and have come off the back of 5 years continued growth. They have a strong training & development ethos and look after their people. They like to promote from within where possible which means genuine career opportunities can be had here for those that excel and want it, especially in the sales teams. Their bonus structure is very appealing and top performers are rewarded extremely well. Overall this is a very rare opportunity to get into the electrification market before it really gets going! We are looking for individuals who meet the following criteria: • Have a minimum of 3 years B2B field sales background and a passion for the growing electrification sector, • Can demonstrate a track record in selling a product over longer, challenging, sales cycles, • Have a track record of working on sizeable projects with OEMs or within infrastructure, • Show an ability and history of putting in the 'hard yards', • Coming from an industrial, electrical or manufacturing sales environment, • Professional in approach, • Full & Clean Driving licence Salary: £50,000 to £60,000 basic salary DOE + £20k+ OTE (uncapped) + Car or Car Allowance + 24 days holiday + pension scheme + Healthcare scheme Candidate Location: Liverpool, Manchester (or close by) Desired Skills and Experience Have a minimum of 3 years B2B field sales background and a passion for the growing electrification sector Can demonstrate a track record in selling a product over longer, challenging, sales cycles Have a track record of working on sizeable projects with OEMs or within infrastructure Show an ability and history of putting in the 'hard yards' Coming from an industrial, electrical or manufacturing sales environment Professional in approach Full & Clean Driving licence

About the Company: We’re supporting our client, a global, leading medical devices manufacturer based in Wirral, who are looking for a Head of Sales & Marketing to join their growing team. The successful Head of Sales & Marketing requires a leader who can balance commercial rigour with customer empathy, driving both performance and purpose. About the Role: As a Head of Sales & Marketing, you will be responsible for defining and delivering the company’s commercial growth strategy across the NHS and private healthcare markets. The Head of Sales & Marketing provides strategic and operational leadership of all customer-facing functions: sales, marketing, and commercial development, ensuring the company achieves sustainable revenue growth, strong market positioning, and alignment with objectives. The role combines hands-on sales leadership with strategic influence across design, operations and product innovation. Responsibilities: • Develop and execute commercial strategy, fully aligned with business and group growth objectives., • Shape and deliver annual and multi-year business plans with clear revenue, margin, and market-share targets., • Partner with the General Manager and Finance Director to build accurate budgets, forecasts, and investment cases., • Act as a key commercial interface with leadership, ensuring alignment and best-practice adoption., • Maintain competitor and market intelligence to anticipate trends and define winning market positions., • Provide inspirational leadership to create a high-performing, accountable, and customer-centric sales culture., • Lead the national sales team — setting targets, driving performance, and supporting customer engagement through joint field visits., • Ensure robust pipeline discipline, forecasting accuracy, and effective use of CRM tools (Salesforce or equivalent)., • Oversee pricing, quoting, and tender strategy across frameworks and procurement routes., • Implement strategic measurement systems and regularly review performance against KPIs and objectives., • Oversee marketing strategy, campaigns, and communications to strengthen brand visibility and thought leadership., • Ensure marketing activity aligns to growth priorities, including product launches, events, and digital engagement., • Work collaboratively with Design and Professional Services to position company as a trusted digital hardware and patient-engagement partner., • Champion customer insight and data-driven marketing to shape product and service innovation., • Build and maintain long-term relationships with NHS and private healthcare leaders, integrated care boards, and key partners., • Represent company externally at senior levels, acting as an ambassador for the company’s reputation and values., • Ensure the customer voice is central to decision-making, influencing design, operations, and service delivery., • Lead engagement in NHS digital transformation initiatives, workforce efficiency projects, and capital investment programmes., • Drive close collaboration between Sales, Marketing, Operations, Design, and Customer Success to ensure unified delivery., • Support the General Manager in group-wide representation, reporting, and strategic communication., • Foster an entrepreneurial, innovative, and accountable culture across the commercial organisation., • Identify and develop future talent, building capability and succession within the team. Qualifications: • Proven senior commercial leadership within healthcare, MedTech, or technology-based industries., • Deep understanding of NHS procurement frameworks, capital equipment sales, and service-based business models., • Track record of delivering sustained revenue and margin growth., • Strong leadership in motivating, coaching, and transforming sales and marketing teams., • Skilled in CRM and sales analytics to drive forecasting, pipeline management, and insight., • Strong financial literacy with experience in pricing, negotiation, and contract management., • Strategic Acumen: Able to connect vision to actionable plans and measurable outcomes., • Commercial Insight: Understands market dynamics, competitors, and emerging healthcare trends., • Relationship Building: Proven ability to influence and gain trust at all levels — from C-suite to frontline., • Analytical Thinking: Data-driven approach to decision-making and performance management., • Communication & Influence: Excellent presentation, negotiation, and interpersonal skills., • Operational Drive: Balances strategic leadership with practical delivery and accountability., • Energetic, credible, and results-oriented with a growth mindset., • Customer-focused and driven by improving healthcare delivery., • Collaborative, empathetic, and values-based leader., • Comfortable operating in both strategic and hands-on capacities., • Resilient, adaptable, and composed under pressure., • Experience in a group or private equity environment is desirable., • Knowledge of medical device compliance or digital health integration is desirable., • Exposure to international markets and distribution management is desirable., • Degree-level education in Business, Marketing, Engineering, or related field is desirable. Job Application: If you would like to be considered for the role of Head of Sales & Marketing, please apply with your full CV - or call us now. Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you. Willcox Matthews Recruitment Ltd acts as an employment business for permanent and contract roles. By completing the application process, you agree to the terms outlined in our Privacy Notice and that Willcox Matthews Ltd may contact you in connection with your application in relation to Willcox Matthews providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website. We take your application seriously and we make every effort to respond to all applicants. Candidates must be eligible to work and live in the UK. Equal Opportunity Statement: We are committed to diversity and inclusivity.

Join a Top-Tier Legal Team as a Costs Draftsperson Are you a dedicated legal costs professional ready to grow your career in a dynamic and supportive environment? An ambitious and nationally respected law firm is seeking a Costs Draftsperson to join its collaborative costs team in Liverpool (with hybrid working options). This is a fantastic opportunity to work on meaningful cases, develop your technical expertise, and be part of a people-centred organisation that truly values its employees. Why This Role Matters As a Costs Draftsperson, you’ll play a crucial role in delivering high-quality costs drafting work that directly supports successful outcomes for clients and fee earners alike. You’ll be part of a friendly, close-knit team where your contributions are valued, and where you’ll receive practical support and opportunities to develop your career. This role is ideal if you thrive in a fast-paced legal environment, enjoy managing your own caseload, and are passionate about producing accurate, timely, and technically sound costs documentation. What You’ll Do Day-to-Day In this role, you’ll be responsible for: • Drafting bills of costs using market-standard drafting software (CostsMaster)., • Preparing costs budgets in Precedent H format to departmental standards., • Providing dedicated costs support to colleagues across the business, fostering strong working relationships., • Managing your own allocated drafting caseload with autonomy and confidence., • Maintaining awareness of claim lifecycles and ensuring service delivery meets team targets., • Thinking independently, showing initiative, and adapting to evolving business needs. You’ll work closely with your team and department manager to ensure expectations are met and quality is never compromised. Who You Are? You’re a strong match for this role if you: • Have practical experience in costs drafting or a related legal costs role (ideally at least 1–2 years)., • Are confident drafting bills of costs and using CostsMaster software., • Possess excellent communication, organisational, and research skills., • Understand legal documentation and internal case management systems., • Are thorough, agile, and capable of managing work both independently and as part of a team., • Have a good understanding of the Civil Procedure Rules (CPR) and costs practice. A degree and/or Costs Lawyer qualification is desirable but not essential — what matters most is your drive, attention to detail, and commitment to quality. What’s In It For You? This firm is committed to supporting your professional growth and wellbeing with a generous and attractive package, including: • A competitive salary reflecting your skills and experience., • Hybrid working, offering flexibility and work-life balance., • 23 days holiday plus your birthday off, and 8 bank holidays — because rest matters., • Comprehensive benefits including income protection, critical illness cover, and death-in-service., • Employee assistance programme and pension scheme to support your long-term wellbeing., • Free onsite parking and a welcoming, modern office environment., • A genuine opportunity to build a rewarding career with excellent progression prospects. A People-First Culture This firm isn’t just about delivering great legal services — it’s about people. The team ethos is built on collaboration, mutual support, and shared success. You’ll be joining a workplace where professional growth is encouraged, achievements are celebrated, and colleagues genuinely support each other to do their best. Whether you’re early in your career or looking for a role that offers real responsibility and progression, this position is a springboard to success. Ready to Apply? If you’re ambitious, client-focused, and excited by the prospect of making a tangible difference within a respected legal team, we want to hear from you. Apply today with your CV and a concise cover letter outlining what makes you the ideal candidate at

Audit Senior Manager - Not for Profit page is loaded Audit Senior Manager - Not for ProfitApply locations Manchester Leeds Liverpool time type Full time posted on Posted Yesterday job requisition id R18269 Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We’re proud to deliver services to the higher education, social housing, and charity sectors. Join us to develop your expertise and share our passion for making an impact. We provide a full range of internal and external audit and advisory services to a growing number of the UK’s largest household not for profit organisations. Many of these are also global so the strength of our international network enables us to also deliver coordinated services internationally. Everyone in this team shares a passion for working with organisations that have social purpose. We’ll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you’ll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We’ll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You’ll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO’s Partners. You’ll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You’ll be someone with: • With the ability to identify risk matters and raises with a manager and/or partner, while exercising judgement within agreed parameters., • Who can identify and understand needs of the Audited Entity, suggest potential solutions on technical matters and communicate and agree the needs and potential solutions with Managers or Partner., • Who can build and maintain strong relationships with new and established Audited Entities, identifying opportunities and be a point of contact throughout the year., • With experience of conducting rigorous project and financial management on all projects, completing projects within agreed timescales and raising issues in a timely manner., • Qualified ACA/ACCA/ICAS or overseas equivalent., • Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements., • Working knowledge of financial products, firm services, issues regarding advice, and regulation and compliance, including anti-money laundering., • Demonstrable knowledge of current economic and market trends., • Experience supervising and coaching junior members of the team. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. Similar Jobs (1)Audit Senior Managerlocations 2 Locations time type Full time posted on Posted 10 Days Ago BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients. Our approach and expertise are what help us deliver exceptional client service. 95% of our clients would recommend us. We operate from 17 locations across the UK, covering all major business centres. We employ 8,000 people who are encouraged to bring their best selves to work; taking responsibility for their work and their relationships with clients. All our people share core values that underpin both our culture and the value that we bring to our clients. Our values are also reflected in continued focus on ESG. Our firm is distinctive and we want to preserve and build on the strengths of our culture and the characteristics that make us both successful and different. We look for people from all kinds of backgrounds who share these same qualities. BDO LLP is a key member of the BDO global network of public accounting, tax and advisory firms. The firms have representation in 166 countries, with 115,700 people working out of over 1,776 offices worldwide. That’s BDO and we are proud to be part of it. Being part of an integrated network of firms across the world provides us with myriad opportunities for success. \n#J-18808-Ljbffr

🔌 Site Manager (Electrical Engineering) – UK Wide | Capula, part of the Dalkia Group Ready to lead critical engineering projects that power the UK’s future? Capula — a long‑standing leader in operational technology, digital transformation and advanced system integration — is looking for experienced Site Managers with an Electrical Engineering background to join our growing team. For decades, we’ve delivered high‑performance solutions across energy, water, renewables and manufacturing, working in some of the most highly regulated and challenging industrial environments. Innovation drives everything we do — and we’re looking for people who share that mindset. 🔧 The Role As a Site Manager, you’ll take ownership of the safe, high‑quality and on‑time delivery of Protection, Control, Automation and Electrical installations at client sites across the UK. You’ll lead multidisciplinary teams, manage subcontractors, and ensure all works meet the required technical, safety and regulatory standards — including CDM Regulations. This is a hands‑on, leadership‑focused role where your decisions directly influence project success. 🛠 Key Responsibilities • Manage installation, commissioning and customer acceptance of Protection, Control, Automation and Electrical systems across the Energy Sector, • Lead site teams including Technicians, Engineers and subcontractors, • Chair pre‑start and progress meetings with clients, • Develop and review site documentation (RAMS, SHE plans, CPPs, ITPs, inductions, waste management plans), • Conduct site surveys to support tendering and project delivery, • Collaborate across engineering disciplines to ensure seamless project execution, • Work closely with QESH teams to maintain best practice, • Support Project Management with resource planning, scope changes and programme impacts, • Oversee site drawings, quality systems and welfare arrangements, • Organise tools, equipment and monitor competency of staff and contractors 👤 Candidate Profile We’re looking for someone who brings: • Strong experience as a Site Manager in electrical/mechanical installation environments, • Solid understanding of installation practices and engineering drawings, • Knowledge of UK construction regulations, including CDM 2015, • Excellent communication, leadership and team‑working skills, • Ability to work under pressure, meet deadlines and motivate others, • Flexibility and a structured, analytical approach, • Full UK driving licence and willingness to travel Required/Preferred Certifications: • SMSTS (or equivalent), • BS7671 18th Edition, • Temporary Works Coordinator/Supervisor, • Asbestos Awareness, • Impressed Voltages training, • First Aid at Work, • National Grid Competent Person, • Knowledge of National Grid procedures (ideally SR163/TP137) 🌱 What We Offer • 28 days holiday + bank holidays, • Flexible working, • Pension & life assurance, • Private healthcare, • Salary sacrifice schemes, • Mental health support, • Cycle to work & green car schemes, • Professional development support (IEng/CEng) + paid membership fees 🌍 Our Commitment to Inclusion At Capula, we’re building a workplace where everyone can thrive. We actively encourage applications from minority groups, underrepresented communities and individuals with disabilities. Your unique perspective is valued here. 📩 Ready to join us? If you’re an experienced Site Manager looking to make an impact on some of the UK’s most critical infrastructure projects, we’d love to hear from you. Apply today and help us shape the future of energy and industrial technology.

Contracts Manager – Specialist Petrol Forecourts Contractor (Nationwide) Please note this role requires travel across the UK to multiple sites, including 2 days in the office per month. My Client is a highly respected specialist contractor within the petrol forecourts sector, who are seeking an experienced Contracts Manager to join their growing team. This is a fantastic opportunity to play a key role in delivering high-quality projects and contribute to the continued success of the business. The Role As a Contracts Manager, you will oversee multiple petrol forecourt construction and refurbishment projects from inception through to completion, ensuring they are delivered safely, on time, and to the highest standards. You will work closely with clients, project teams, and subcontractors, maintaining strong relationships and ensuring effective delivery across all aspects of the contract. The role will involve regular travel to sites across the UK. Contracts Manager – Specialist Petrol Forecourts Contractor (Nationwide) Responsibilities • Manage the delivery of petrol forecourt and associated civil engineering projects from pre-construction through to handover., • Coordinate site operations, subcontractors, and suppliers to meet programme, budget, and quality targets., • Ensure strict compliance with petroleum industry regulations, health & safety standards, and environmental requirements., • Act as the main point of contact for forecourt clients, maintaining strong relationships and providing exceptional service., • Provide leadership and support to project teams, ensuring effective communication and problem-solving., • Manage project financials, variations, and reporting, ensuring profitability and commercial control., • Conduct regular site visits across the UK to monitor progress, quality, and safety. Contracts Manager – Specialist Petrol Forecourts Contractor (Nationwide) Requirements • Extensive experience within a civil engineering contractor (essential)., • Proven track record managing multiple contracts successfully, ideally within the petrol forecourts, highways, or related infrastructure sectors., • Strong understanding of NEC/JCT contracts and commercial management., • Excellent leadership, organisational, and client-facing skills., • Willingness to travel to project sites nationwide., • Full UK driving licence. Contracts Manager – Specialist Petrol Forecourts Contractor (Nationwide) Salary • Competitive salary and package, with excellent career progression prospects., • Opportunity to work with a leading, forward-thinking forecourts contractor., • Exposure to a variety of challenging, high-profile projects nationwide. Contracts Manager – Specialist Petrol Forecourts Contractor (Nationwide) Please Contact Sue Walter For the purposes of the Conduct Regulations 2003 Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job you agree to our Privacy Policy which can be found on our website

Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: • Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar., • Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development, • Conduct monthly Internal Quality Reviews (IQRs) on both “in-flight” and closed claims, producing reports in an agreed format for directors and senior management., • Act as a point of escalation for claims-related matters, providing technical guidance and support., • Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: • Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends., • Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance., • Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: • Act as a general point of referral and “voice of experience” for employees, with more complex technical matters escalated to senior management as required., • Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility)., • Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: • Strong experience in a quality assurance, technical assurance, or senior property claims role., • Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks., • Confidence providing constructive feedback and influencing quality improvements without direct line management authority., • Comfortable working with senior stakeholders, including clients., • Strong communication skills, both written and verbal., • Able to balance technical review, advisory support, and coaching responsibilities. Why join us • Opportunity to play a key role in shaping and maintaining quality standards across the business., • Senior-level exposure without direct people management., • Collaborative working environment with directors and senior stakeholders., • A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: • Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral., • The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, 8.45-5.15 (37.5 hr week), • Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to ‘give back’, • Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools, • Support of professional development including payment of membership fees and training/qualification opportunities by agreement, • Yearly discretionary bonus, • Annual salary review, • Social and charitable events, • Recruitment referral programme Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year

Responsibilities Corporate Insurance Account Handler (Manchester, UK) We’re Hiring! Are you looking for your next step up within the insurance industry? Would you like to excel your career with a global leading broker? Aon Corporate are now recruiting for a Client Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Manchester office. The successful candidate will work alongside a team of Client Managers looking after an established and varied portfolio of large mid-market corporate clients throughout the UK, this role will have lots of exciting opportunities to nurture and grow existing client relationships whilst also supporting our team in successfully winning new clients. This is a fantastic opportunity to join our very experienced and growing team in Aon Manchester, with our team members enthusiastic to share their knowledge and develop colleagues in our business. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like • The role is within our large and mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company and our clients look for a relationship with their broker where we provide a tailored approach., • Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the Commercial Risk team provides clients with a claims service and advice on risk management across most industries, with specialisms in manufacturing, waste, construction, food and drink, retail and wholesale., • The successful candidate will liaise with our client management team to fully understand the client’s business and insurance requirements, contributing to the formulation of their Service Plan. You will have the opportunity to attend internal client meetings and external client visits, including the client pre-renewal and renewal meetings, and supporting on insurer surveys., • Identify potential improvements in client risk & insurance programme design and make recommendations to the Client Manager and implement recommended changes for clients if required., • Day to day client contact, negotiate renewal terms, mid-term adjustments and cover extensions. Undertake negotiations with insurers as agreed, marketing & negotiating terms Aon Facilities as required – fully support the broking function to achieve optimum solution for the client., • Preparation of comprehensive marketing presentations and renewal reports, working closely with the Broking Managers to prepare full cover comparisons as required., • Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them., • Provide on-going communication with the client following queries/alterations and ensure Client Manager is kept appraised of developments., • Issuing documentation to clients, and communicating terms of settlement, ensuring that premiums are debited (and allocated appropriately where required) and assist with maintenance of credit control standards., • Professionally represent Aon, demonstrating an understanding of Corporate objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately. The Client Service Advisor role within Manchester is going through an evolution! Back-office support is provided by Aon colleagues offshore resulting in a reduced administrative burden and more time with clients and focusing on technical excellence in the role. We’re proud to be a forward-thinking organisation that values innovation and continuous improvement. Our recent investment in cutting-edge technology and artificial intelligence is transforming the way we work—enhancing efficiency, improving decision-making, and empowering our teams to deliver even greater impact. We provide comprehensive training support and tailor individual development plans to suit each colleague. With tailored training, coaching and development opportunities to suit your needs, there will be plenty of opportunities to progress your career within Aon! We work within a very open and trusted culture, operate a flexible Hybrid working model, and really pull together as a team to achieve success in Manchester. This is a great opportunity to build a career in a team with a consistent track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed. Skills and experience that will lead to success • Demonstrated ability in the insurance industry, within the core lines of commercial risks, including Property/BI and Casualty classes, Motor Fleet, Management Liability and Cyber., • Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc., • Knowledge of Global Insurance placements – Global out or in basis., • An effective communicator and presenter., • Client focused with a consultative approach and commitment to excellence in the provision of client service. In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. #LI-JV2 #LI-HYBRID

As a leading manufacturer of industrial consumables, we serve OEMs and distributors nationally and internationally. As our Business Development Manager, based in the North, you'll drive growth through a technical sales approach. You'll be a proactive, relationship-focused professional who thrives on visibility and building strong connections across sectors such as automotive and aerospace. BASIC SALARY: £45,000 - £55,000 BENEFITS: · 25 days annual leave · Company car · Annual bonus circa 20% of salary · Life cover (3x salary) LOCATION: This is a home based role which will cover a region spanning the M62 corridor. COMMUTABLE LOCATIONS: You could live in Sheffield, Manchester, Leeds, Liverpool, Bradford, Wakefield, Hull, Cheshire Why choose us? You'll be able to make a visible impact in an unsaturated, growth-ready territory. You'll have the backing of a supportive team, quality products and proven year on year success as a business. JOB DESCRIPTION: Business Development Manager, Technical Sales Manager, Area Sales Manager - Industrial Consumables, Components You will sell into a wide range of stakeholders including buyers, procurement teams, engineers, and general managers, who will all have a technical mindset. Visibility and presence with our customers are paramount, you need to be able to fix problems and offer solutions, building and maintaining relationships. There is a lot of untouched potential in this territory, and predominantly you will focus on new business. KEY RESPONSIBILITIES: Business Development Manager, Technical Sales Manager, Area Sales Manager - Industrial Consumables, Components As our Business Development Manager, you will: · Split your focus 50/50 between selling to direct OEM end users and distribution partners. · Manage a mix of new business and existing accounts (70/30), including re-engaging lapsed customers and reintroducing them to our product offering. · Manage the full sales cycle from lead generation to close. · Drive £1million in annual revenue, with a mixture of your own new business efforts, and some business that is waiting to be developed. PERSON SPECIFICATION: Business Development Manager, Technical Sales Manager, Area Sales Manager - Industrial Consumables, Components Whilst we appreciate that we have to invest in you and it may take time to get you up to scratch on industry specifics / our products, you will need to have: · A technical sales background in industrial consumables or components. · Proven experience managing a territory remotely, ideally from home. · Success selling directly to OEMs, ideally in sectors like automotive, aerospace, or metal fabrication. · Experience working with or managing distributors or resellers - understanding the different sales cycles and relationship dynamics. THE COMPANY: We are a globally recognised leader in surface treatment and finishing solutions. Founded in 1887, we are head quartered in Germany and operate in over 120 countries with a product range of over 10,000 items. We specialise in the manufacturing of high-quality brushes, abrasives, and polishing tools used across a wide range of industries, including automotive, aerospace, metalworking, and construction. Our commitment to innovation, precision, and performance has made us a trusted partner for industrial surface treatment worldwide. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Area Sales Manager, Business Development Manager, Technical Sales, Territory Sales Manager - Tools, Resins, Chemicals, Bearings, Seals, Adhesives, Lubricants, PPE, Tape, Automotive Refinish, Industrial Distributors, Manufacturers, Industrial Components, Distributors, Distribution Partners, Aerospace, Automotive, Industrial Consumables. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18386, Wallace Hind Selection

Senior Business Development Manager / Junior Sales DirectorSalary: 65,000 - 75,000 basic + profit share (OTE 74k-93k+) Location: Hybrid - North West based (Liverpool + UK travel) Type: Full-time, permanent | Field-based / Hybrid Are you a hands-on new business sales leader ready to build and scale a sales function?Our client is a well-established, values-driven manufacturer operating across the workwear and specialist uniform market. As part of a clear growth strategy, they are now looking to appoint a Senior Business Development Manager / Junior Sales Director to drive new business acquisition while laying the foundations for a high-performing regional sales team. This is a true player-manager role: initially focused on winning new customers yourself, before evolving into a senior sales leadership position as the team and revenue grow. The OpportunityIn the early stages, you will lead from the front - prospecting, pitching and securing new business across defined customer sectors, with full ownership of your own sales target. Alongside this, youll shape the sales strategy, define priority markets and ensure a best-in-class customer experience. Within the first 3-6 months, youll begin building your team, starting with responsibility for two Customer Service Representatives and the recruitment of a Regional Business Development Manager / Account Manager. Over the next 1-2 years, this role is expected to progress into a Sales Manager / Sales Director position, with responsibility for regional targets, team development and larger-scale account growth. Key ResponsibilitiesNew Business + Field-Based Sales Leadership • Personally drive new business acquisition, operating as a top-billing contributor in year one, • Identify and prioritise customer verticals, routes to market and value propositions, • Build long-term customer relationships through consultative, service-led selling, • Represent the business at customer meetings, industry events and trade shows Sales Strategy + Growth • Develop and implement a scalable sales strategy aligned to growth plans, • Own pipeline management, forecasting and sales performance reporting, • Use market insight and customer feedback to continuously refine the proposition People Leadership + Team Development • Line manage Customer Service Representatives, ensuring an excellent customer experience, • Recruit, onboard and develop Regional BDMs / Account Managers as the team grows, • Transition accounts over time, moving from individual contribution to strategic leadership, • Coach, motivate and develop the sales team to exceed targets Cross-Functional Collaboration • Work closely with operations, customer care and marketing to ensure seamless delivery, • Contribute to leadership meetings with clear performance insight and market intelligence Person Specification* Proven track record in B2B new business sales, ideally within workwear, uniforms or a related sector • Demonstrable success as a hands-on, high-performing individual contributor, • Experience managing or mentoring others, with clear potential to step into senior sales leadership, • Strategic mindset, able to define markets and sales approaches - but comfortable executing personally, • Strong relationship-building, communication and influencing skills, • Resilient, proactive and comfortable in a field-based role with regular UK travel, • Full UK driving licence required Package + Benefits* 65,000 - 75,000 basic salary • Profit share + Bonuses (c.10-20K 1st Year), • Car or car allowance provided, • Flexible, hybrid working environment, • Clear progression into a senior Sales Director role as the function grows To apply, please submit your CV by clicking on the relevant links. If successful, you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this vacancy, if you do not hear from us within this time, you should presume your application has been unsuccessful on this occasion. Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.

Client Success ManagerImmediate startMonday to Thursday 8am - 5. Monday to Thursday£30,000Sales Experience RequiredThe RoleWe're looking for a driven Client Success Manager with proven sales experience to grow revenue across our lapsed and existing accounts.

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