Training Manager
2 days ago
Basingstoke
PE Global is recruiting a Training Manager for our leading pharmaceutical client based in Basingstoke. This is a 12-month contract role, working 25–30 hours per week. This can be worked over 4/5 days. The role requires 2 days onsite and the remainder can be worked remotely. The pay rate is £26.64 per hour PAYE. Responsibilities: The Training Manager will play a pivotal role in operationalising and executing the vision of the Sales Institute – Northern Europe Hub. This position will strengthen customer-facing capabilities, enhance the employee experience, and centralise brand training functions across the hub. The successful candidate will also collaborate across the organisation to deliver key hub-wide initiatives and events. Key responsibilities include: New Employee Onboarding & Continued Education Operational Excellence: • Develop and deliver an exceptional onboarding and ongoing training experience for all employees., • Own and manage all operational and executional aspects of new employee onboarding (cross-functional and hub-wide), ensuring a positive first experience., • Co-create and maintain ongoing field education materials and programs., • Serve as content owner for all hub-wide onboarding materials, ensuring accuracy, compliance, and consistency., • Partner with the Strategic Events Coordinator to manage the annual onboarding calendar, maximising efficiencies for new starters and facilitators., • Support key yearly engagements such as hub kick-offs, summer meetings, and leadership summits., • Collaborate with HR, training teams, and brand teams to deliver new learner training across all therapeutic areas., • Build and refine the operational model to ensure optimal support to Northern European affiliates., • Provide dedicated support to new learners throughout onboarding and training processes., • Manage field-facing learning plans within SuccessFactors, ensuring timely and accurate updates., • Lead or support additional hub learning initiatives as needed., • Develop and execute measurement plans to drive continuous improvement in learning and onboarding programs., • Oversee the transition from UMU to SuccessFactors across all therapeutic areas., • Partner effectively with brand teams, field operations, and training colleagues., • Collaborate with medical, regulatory, and legal teams to ensure all content is compliant and adheres to customer information quality (CIQ) standards through the relevant approval processes., • Engage with external partners and vendors, as well as offshore support teams, to co-create and deliver training content and workshops. Qualifications • Bachelor’s degree (preferably in business, education, or a life sciences discipline) or equivalent relevant experience., • Proven experience in project management, learning and development, or sales operations within the pharmaceutical or healthcare sector., • Demonstrated success managing complex, cross-functional projects with multiple stakeholders., • Strong written and verbal communication skills with the ability to influence and engage across levels., • Highly organised, proactive, and adaptable, with a strong attention to detail., • Comfortable working independently and managing multiple priorities in a hybrid environment., • IT literate – proficient in learning management systems (e.g., SuccessFactors), Excel, and other collaboration tools. Preferred Experience • Background in sales training, learning and development, or field force enablement., • Experience supporting onboarding and continuous education programs within a commercial or pharmaceutical environment., • Familiarity with omnichannel engagement principles and change management., • Strong stakeholder management and event coordination experience., • Understanding of compliance and regulatory processes within pharmaceutical communications., • Experience collaborating with international or affiliate teams. Please note PE Global cannot assist with visa sponsorship. Candidates must have the full right to live and work in the UK for the duration of the contract.