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FIELD SERVICE MANAGER CREWE UP TO £50,000 + PROGRESSION + GREAT CULTURE + MON-FRI Get Recruited are recruiting on behalf of a highly innovative and rapidly growing organisation delivering complex technical installation and service solutions across global, high-security environments including critical infrastructure, government, and commercial sectors. They are seeking an experienced Field Service Manager to lead and develop their global service operations. This is a senior leadership role responsible for driving operational performance, service excellence, and commercial success across installation, engineering, and service support teams. You'll take ownership of the full Service & Maintenance function, ensuring exceptional service delivery, strong client relationships, and continuous operational improvement. This is a fantastic opportunity for a strategic leader who thrives in a fast-paced, technical environment and is passionate about building high-performing teams. This opportunity would suit someone from a Field Service Manager, Head of Service, Service Manager, Maintenance Manager, Operations Manager, Engineering Manager, Service Delivery Manager or similar leadership role within a technical, engineering, or installation-led environment. THE ROLE: Leading the Service & Maintenance business unit, setting direction, objectives, and performance standards Managing installation teams, service engineers, and service administration functions Ensuring delivery of all internal KPIs and client-facing SLAs to maintain exceptional service standards Overseeing service planning, scheduling, and resource allocation to optimise efficiency and responsiveness Acting as the senior escalation point for major service issues and key client relationships Driving continuous improvement across service processes, systems, and delivery models Managing the department budget including forecasting, cost control, and financial performance Improving service revenue, contract profitability, and operational cost efficiency Evaluating service contracts, warranties, and maintenance agreements to ensure commercial viability Developing KPI dashboards and reporting to monitor operational performance and service outcomes Working closely with Sales, Projects, and Operations teams to ensure smooth project handovers and lifecycle management Ensuring compliance with all relevant safety, regulatory, and quality standards THE PERSON: Proven experience leading a service, maintenance, or operational function within a technical environment Currently in a Field Service Manager, Head of Service, Service Manager, Maintenance Manager, Operations Manager, Engineering Manager, Service Delivery Manager or similar role Strong leadership skills with experience managing engineering, installation, or service teams Commercially aware with experience managing budgets and operational performance Confident stakeholder manager with strong client-facing experience Analytical and data-driven approach to performance improvement Comfortable operating in a fast-paced environment with multiple priorities Strategic mindset with a proactive, hands-on leadership style Passionate about service excellence, customer satisfaction, and continuous improvement By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. TPBN1_UKTJ

As a Client Success Manager, you will own the execution and optimisation of retail media campaigns for leading global brands, with a core focus on Amazon Ads. Blue-chip global client portfolio. Partner with clients to deliver against KPIs and business objectives.

The successful candidate will manage client relationships, conduct regular meetings, and negotiate contract changes while ensuring exceptional customer service. DataFin Recruitment is seeking an Account Manager to join their growing team in London.

Carbon Global Limited is seeking an Account Manager to represent innovative marketing agencies as a Business Development Manager. This hybrid role involves nurturing client relationships, managing outreach, and setting up appointments with global brand leaders.

A leading global macroeconomic research provider is looking for an Account Manager to enhance client engagement and support for institutional clients in London, UK. Candidates should have a Bachelor’s degree and 2+ years of experience in client success or account management, ideally within the fin

An innovative SaaS company in the UK is seeking a Relationship Manager to enhance client satisfaction. This role involves maintaining strong client relationships, addressing their inquiries, and gathering feedback to improve services. The ideal candidate has a Bachelor's degree, excellent communicat

A leading B2B SaaS technology platform is seeking an Enterprise Client Success Manager to ensure client satisfaction and drive revenue retention. The ideal candidate will manage client relationships, lead onboarding, and provide strategic consulting to enhance value.

A mission-driven company is seeking a Client Success Manager to shape its presence in the UK market. Responsibilities include leading implementation workstreams, managing client engagement, and designing repeatable processes to scale success. This role involves owning post-sale relationships with fi

Harrison Scott Associates is seeking a passionate Account Manager in Essex, United Kingdom. You will serve as a liaison between the company and its customers, ensuring timely delivery of print solutions and maintaining robust client relationships. Key responsibilities include managing multiple proje

School Result is seeking a Client Success Manager to enhance client relationships and provide exceptional support. In this remote role, you will manage a specific group of clients, ensuring effective use of Crunch services while collaborating with multiple teams.

The ideal candidate should have a successful background in client services within the printing industry and a passion for customer service. Harrison Scott Associates is looking for an Account Manager in the United Kingdom to join a well-funded printing company.

We are seeking an experienced Senior Client Success Manager for a 12‑month fixed‑term maternity cover contract to work with major travel and brand advertisers in the fast‑paced, online travel‑advertising environment. As a Senior Client Success Manager, you will be responsible for ensuring ca

Define, execute, and track partner success plans, covering both contractual obligations and broader success metrics. Proven ability to manage high-value, complex B2B client or partner relationships. Experience producing structured client reporting and managing ongoing operational delivery.

Join our Client Success team as an Enterprise Client Success Manager (CSM), where you'll be pivotal in building lasting client partnerships, ensuring client satisfaction, and driving revenue retention. Collaborate with sales, marketing, operations, product, and engineering to deliver client solution

The Senior Client Success Manager (Senior CSM) SME is responsible for managing a portfolio of high-value, complex customer accounts within the SME Client Success POD. Reporting into a Client Success Director (CSD), the Senior CSM ensures customers realise measurable value from our platform by drivin

The role involves overseeing staffing levels, ensuring compliance, and developing strategies to improve client satisfaction while adhering to budgets.

Build excellent relationships with clients. Contact clients by phone/email to take briefs, approve artwork and see projects from concept through to completion.

We’re looking for a Senior Client Success Manager to join us on a 12‑month maternity cover. Client Success & Strategic Account Management. Our Client Services team plays a critical role in building and delivering impactful, multi‑channel partnerships that drive real results for our clients.

Responsibilities include supporting the team with administration tasks, acting as a key client contact, and ensuring clients are informed and delighted. Ideal candidates will have significant experience in client relationship management specifically in the printing industry.

A high growth business in programmatic media is seeking a Client Success Manager in London. Ideal candidates will have experience in client success or account management, particularly in enterprise settings. This role involves managing strategic global client relationships and ensuring platform solu

Harrison Scott Associates is looking for an Account Manager based in South Yorkshire to manage key client relationships and oversee projects from start to finish.

In this hybrid role, you will focus on managing client relationships and understanding client requirements across various sectors including membership, arts, and higher education. A digital transformation agency based in Greater London is seeking a Senior Account Manager to join their team.

Harrison Scott Associates is looking for a smart and ambitious Print Account Manager to join their award-winning account management team. The successful candidate will serve as the first point of contact for customers and will be instrumental in building long-standing relationships.

Optima UK Inc Ltd is looking for a POS Account Manager based in Leicestershire/Nottingham.

The ideal candidate will have excellent print knowledge and strong communication skills necessary for managing client expectations. Join this dynamic team and contribute to exceptional client satisfaction. Harrison Scott Associates is seeking an experienced Account Manager to join a well-established

As Empathy’s first Client Success Manager in the UK, you’ll own the post‑sale relationship with our predominantly financial‑services partners end‑to‑end. B2B or B2B2C enterprise accounts in Customer Success or Account Management — with a track record of clients who genuinely love worki

Wavenet, a leading managed services provider in the UK, is seeking a Network Manager to manage and support client infrastructures. You will oversee client satisfaction, manage onsite technicians, and ensure compliance with SLAs.

The Client Success Manager sits within the Client Success organisation, orchestrating the post‑sales experience for Payments clients across Europe. Based in London, the Client Success Manager (CSM) will play a critical role in driving client satisfaction, solution adoption, and long‑term value f

The ideal candidate should possess substantial experience in telecommunications, client engagement, and have relevant certifications. A leading telecommunications service provider is looking for a skilled Service Delivery Manager to oversee the delivery of high-quality services. You will be responsi

Our clients transform their lives - and so do the people on our team. Zoom to hold clients accountable, celebrate wins, and push through plateaus. You're an entrepreneur at heart - you treat your client portfolio like your own business.

A global data and analytics provider is seeking a Client Success Manager to join their Fixed Income Client Success team in London. The role requires excellent communication and interpersonal skills, focusing on building trusted client relationships while monitoring transactions and ensuring user suc

A leading recruitment agency is seeking a Client Success Manager in the Greater London area. This role is focused on managing the client journey from onboarding to upselling in a progressive AI-driven company.

Getty Images is seeking a Customer Success Specialist based in Greater London to support assigned clients across various industries. The position offers a dynamic environment focused on client success. This role involves cultivating client relationships, driving product consumption, and identifying

Join our Client Success team as an Enterprise Client Success Manager (CSM), where you’ll be pivotal in building lasting client partnerships, ensuring client satisfaction, and driving revenue retention. Client Relationship Management: Act as the primary point of contact for day‑to‑day client in

A recruitment agency is searching for a Customer Success Manager / Account Manager to manage and strengthen relationships with clients in the technology services field. You will be supported by a technical team to ensure clients are satisfied and informed. The role is not sales-driven but focuses on

A leading education solutions provider is seeking an Account Manager to maintain and enhance relationships with existing clients in the Greater London area. The successful candidate will have over 2 years of B2B account management experience, ideally within the education sector.

As we expand, we are looking for a Client Success Manager to join our team to help us deliver value for our portfolio of enterprise Clients. Vacancy - Client Success Manager. Monitor Client account health metrics and take proactive steps to improve Client satisfaction and retention.

Bluetownonline seeks an Account Manager in Farringdon, London, for a full-time, hybrid role. The ideal candidate will nurture client relationships, manage scheduled appointments, and collaborate with diverse teams. Responsibilities include outreach, client management, and regular administrative duti

The ideal background could come from client success, account management, programme management, or a similar role within adtech, martech, SaaS, or a technology led media environment. A strong understanding of data, adoption metrics, and client needs will be essential, along with the credibility to bu

The clients you will be supporting are based across Europe and are made up of Tier 1 to 3 clients who expect a high level of service. The Fixed Income Client Success team is composed of global experienced professionals. Provide outstanding client service by assisting clients with deal management, se

The Client Success Manager (CSM) owns a defined book of business and is. As a Client Success Manager, you'll own a portfolio of accounts across 50+ countries, serving as the strategic partner that ensures our customers get real, measurable value from the platform. Generate and qualify Client Success

A leading online trading provider in Greater London is seeking a Client Relationship Manager to guide retail clients through their trading journey. The role emphasizes building long-term client relationships, assisting with account processes, and ensuring high client satisfaction.

The Senior Client Success Manager (Senior CSM) SME is responsible for managing a portfolio of high-value, complex customer accounts within the SME Client Success POD. Senior Client Success Manager: SME (Fixed-Term Contract). Reporting into a Client Success Director (CSD), the Senior CSM ensures cust

A leading finance forum is seeking a Client Success professional to enhance client experiences and ensure service quality. This role involves collaboration with various internal teams to meet client expectations and requires strong organizational skills. Candidates should possess a bachelor’s or m

Harrison Scott Associates is looking for a dedicated individual to serve as the main point of contact for customer requirements in a fast-paced environment.The role involves handling artwork, specifications, and material ordering while ensuring prompt delivery of jobs.You will play a crucial role wi

A recruiting firm is seeking a highly organised Bookings & Account Manager to oversee client relationships and manage service bookings in the Tenancy and Construction Cleaning division. The successful candidate will ensure exceptional service by developing long-term relationships with property manag

This role is essential for ensuring client satisfaction and maintaining quality production standards.

The Kenshoo/Skai Client Success Manager (CSM) is responsible for overseeing client utilisation of the Skai Omnichannel platform. Partner with Skai Client Success Directors to actively build relationships with client partners. The CSM will partner closely with a Client Success Director to drive clien