Client success manager jobs in ChichesterCreate job alerts

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Are you a project controls specialist that is a bit tired of the standard old-fashioned way of doing things in the construction industry? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! _ We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: • Connects us with meaningful relationships, • Inspires us to develop ourselves to become better humans, • Empowers us to pursue our own learning adventures _ 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: To fully digitise the construction of human civilisation To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be helping to plan some of the most complex and interesting projects in the world. Team This role is part of our Project Management Consultancy which focuses on: • Understanding what the real problems of projects are, • Implementing the best solutions to those problems, • Developing scalable best practices, tools and technology More specifically you will be part of our Project Controls Discipline Team who are industry leaders in the planning and controls of complex construction projects. Your initial leader will be one of our project controls discipline directors. Your top 3 objectives: 1. To make construction projects deliver to near perfection, 2. To develop yourself and everyone around you, 3. To create scalable and repeatable solutions to common problems Your top 5 responsibilities: 1. Own the controls: Own the controls for cost, schedule, change and risk on one or more projects to enable accurate decisions for project teams, 2. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well, 3. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved, 4. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively, 5. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are! Your Capabilities: We train you in the full breadth of project management skills including planning, commercial, leadership, communication and technology so that you become an expert project leader equipped to transform any project you touch. Must-Have (The fundamentals) • Mastery: Solid capability in controls of cost, schedule and change. Expert developer of processes and reporting which take into account strategic objectives and the broad context you are operating in, • Communication: Proficient communicator in written and verbal English, • Leadership: You lead yourself proactively and lead others by asking the right questions and challenging them, • Impact: A track record of making projects and organisations better beyond just doing the basics Nice to Have (If you don’t have it now you will be trained intensively after joining) • Mastery: Expert developer in PowerBI and SharePoint. Deep commercial acumen in construction projects. Industry leading expert in a specialist controls domain, • Communication: The charisma, influence and presence to get construction people to do new things and take the best approach, • Leadership: A proven leader/coach/developer of teams, • Impact: A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact Laminar isn’t the place for you if any of the following is true: • You want an easy, chilled-out role without much challenge, • You like to be the smartest person in the room, • You don’t like continuously receiving honest candid feedback, • You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! _ Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-House Coaching Sessions, • Discretionary bonus scheme for all team members. The Life-Changing Stuff • Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected., • Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists., • Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded, • Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us _ Application We get thousands of applications so please write us a letter as part of your application explaining: • Why do you want to join us?, • What do you think you bring to the team? We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing. They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. The successful candidate will be the person clients count on when something goes wrong — taking ownership of issues, digging in to find solutions, and seeing every ticket through to resolution. This role works closely with Inixion's Development and Technical Consulting teams, and with third parties where needed, to keep clients running smoothly. This is a full-time remote role. • Receive, own, and resolve support tickets raised by Inixion clients — taking full accountability from first contact to resolution., • Use remote access tools to diagnose and troubleshoot issues directly within client environments., • Analyse, replicate, and resolve support cases within Inixion's escalation guidelines., • Liaise with internal departments — Development, Technical Consulting, and management — to drive swift resolution of outstanding issues., • Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing., • Communicate proactively with your manager, flagging issues as they arise rather than after the fact., • Uphold a high standard of written and verbal communication with clients at all times., • Support colleagues when capacity or complexity demands it., • Travel to client sites and internal Inixion meetings as required. Required • Solid working knowledge of Sage X3 — either as a super user or in a support/consulting capacity, including technical experience., • Confident, professional, and able to work independently with minimal direction., • Strong organisational and analytical skills with a methodical approach to problem-solving., • Clear, professional communicator — both in writing and verbally. Nice to Have • Experience with Sage Intacct., • Familiarity with Microsoft SQL and/or Crystal Reports., • Proficiency in Microsoft Office. £38,000 - £40,000 a year • Location: Remote (UK), • Employment Type: Full-Time, • Bonus: 7.5% Annually, • Hours: Monday–Friday, 9:00am–5:30pm (flexibility required for on-site visits and agreed extended hours), • Holiday: 20 days per year, increasing annually to a maximum of 25 days, • Private Health: Eligible to join after 6-month probationary period, • Pension: Eligible to join after 3 months, • Bonus Scheme: Eligible after 6-month probationary period, • Life Assurance: Eligible after 6-month probationary period, • Broadband/Mobile Allowance: Included We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

My client is seeking a hands-on Quality professional ready to take the next step in a fast-paced FMCG environment. This role offers an excellent opportunity for a proactive Quality Manager to support the Technical function and drive food safety, quality, and compliance standards across the site. It’s an ideal position for someone who thrives on the factory floor, enjoys influencing teams, and wants to make a tangible impact on product quality and overall site performance. As Quality Manager, you’ll play a key role in ensuring that all products meet the highest standards of safety, legality, and quality. Working closely with the Technical Manager, you’ll be responsible for day-to-day quality control, audit readiness, and continuous improvement across the operation. • Carry out quality checks across raw materials, production, and finished goods, • Maintain high factory standards, including GMP, hygiene, and housekeeping, • Monitor CCPs and ensure accurate record keeping, • Support allergen management and traceability processes, • Assist with BRCGS and customer compliance requirements, • Conduct internal audits and drive corrective actions, • Investigate non-conformances and support complaint resolution, • Deliver training and guidance to production teams on quality standards, • Support intake checks, product specifications, and labelling compliance, • Play an active role in audit preparation and ensure the site is always audit-ready, • Experience in a Quality or QA role within FMCG or food manufacturing, • Strong knowledge of food safety, HACCP, GMP, and hygiene standards, • HACCP Level 2 or 3 qualified, • Confident carrying out audits, inspections, and investigations, • Hands-on, detail-focused, and comfortable working on the factory floor, • Strong communicator with the ability to influence and challenge where needed, • Knowledge of BRCGS standards, • Experience working with major retailer requirements, • A practical, can-do approach and a passion for quality, • The ability to work in a fast-paced, ever-changing environment, • Strong organisational skills and attention to detail, • A collaborative mindset with a drive to improve standards If you’re ready to step into a role where you can influence quality standards and be a key part of site success, we’d love to hear from you. #J-18808-Ljbffr

We are seeking a skilled Client Manager to oversee and manage a portfolio of client accounts within the Accounting & Finance department. This role, based in Chichester, requires someone with expertise in business services and a strong focus on delivering exceptional client outcomes. This role is with a small-sized organisation specialising in business services, particularly within the Accounting & Finance industry. The company is committed to providing tailored solutions and fostering long-term client relationships. • Manage a portfolio of client accounts, ensuring all financial requirements are met in a timely manner., • Prepare and review financial statements, ensuring accuracy and compliance with relevant regulations., • Provide expert advice to clients on financial planning, tax strategies, and business growth opportunities., • Collaborate with the internal team to ensure seamless service delivery and client satisfaction., • Identify opportunities to expand services within the existing client base., • Maintain up-to-date knowledge of industry trends and legislative changes relevant to business services., • Deliver regular performance reports and updates to senior management as needed., • Act as the primary point of contact for client queries and concerns., • A strong background in Accounting & Finance within the business services industry., • ACA or ACCA qualified., • Proven ability to manage multiple client accounts effectively., • Excellent communication skills for client interactions and team collaboration., • Attention to detail and a commitment to delivering high-quality work., • Proficiency in financial software and tools relevant to the role., • A proactive approach to identifying and solving client challenges., • A competitive salary ranging from £50,000 to £60,000 per annum., • Permanent role with opportunities for career progression., • Located in the vibrant city of Chichester., • Supportive and professional company culture focused on client success., • 1 day per week from home. #J-18808-Ljbffr

Brandwave is a sports marketing and PR agency working with leading sports, outdoor and active lifestyle brands. We believe sport is a catalyst for positive change; physically, mentally and socially and this belief underpins everything we do. With roots on the South Coast and in London, we blend strategy, creativity and connectivity to raise profile, grow market share and build passionate communities for our clients across the sports and outdoor sector. We’re a collaborative, ambitious team, united by a passion for movement and meaningful impact. We do sport – Sport is our core value. Understanding the target market is not just a slogan, it stems from extensive physical experience and learned expertise. Our deep involvement in various sports allows us to act as trusted advisors to our clients. We are connected – Our global network has been actively built, curated and maintained over nearly two decades. It extends across governments, governing bodies, media, brands, athletes, events, teams, and content creators. This network not only enhances our reputation but also strengthens our campaigns and long‑lasting client relationships. We encourage all our team to build their own networks and become recognised industry experts. We take risks – Risk‑taking is essential in both sport and business. Progress and success come from pushing beyond the comfort zone and challenging industry norms. Creativity thrives on boldness, not conformity. We view risk with a positive lens. It’s what drives us across leadership, strategy, and creative execution. Every idea should challenge both clients and the industry, setting us apart from competitors. True impact is achieved by provoking strong reactions rather than blending in. Meaningful progress stems from embracing uncertainty and daring to be different. We give a sh*t – We believe sport is a powerful catalyst for positive change; physically, mentally, and socially. Beyond participation, it fosters community cohesion and promotes wellbeing. This commitment is reflected in charitable initiatives, pro bono work, and sustainability efforts. Ethical business practices and situational empathy towards our team and clients further reinforce these values. Our dedication to social responsibility is demonstrated through volunteer work, environmental initiatives, and ongoing contributions to organisations driving positive change through sport. As our Marketing Executive, you will play a key role in supporting Brandwave’s marketing activity. This is a varied role that sits at the intersection of marketing, events and community‑building. You’ll support internal marketing initiatives, assist with client activations and events, help to manage Brandwave’s social presence and contribute to marketing‑based lead generation. This role is ideal for someone at the early stages of their career who is highly organised and passionate about sports, outdoor and active lifestyle brands. • A strong interest in, and understanding of, the sports & outdoor industries, • An awareness of emerging trends within sport, outdoor and active lifestyles, • 1-2 years’ experience in a marketing or communications role, • Excellent written and verbal communication skills, • A proactive, ‘can‑do’ attitude with strong initiative, • Great organisational skills and attention to detail, • A desire to learn, grow and work with leading brands in the sports & outdoor sector You will be responsible for and expected to work across the following key areas: • Support the marketing team with the organisation and delivery of internal initiatives, including NetworkB, BrandLAB and Coffee Bar, • Assist in the creation and rollout of internal marketing campaigns and initiatives, • Support social community management, including scheduling, posting and engagement across Brandwave’s social channels, • Support the delivery of the annual marketing calendar, ensuring all campaigns, events, and initiatives are planned and executed on schedule, • Monitor and report on campaign, website and social media analytics to measure effectiveness and inform future decisions., • Work closely with the Creative team to develop internal marketing assets, • Support new business development by identifying and nurturing new leads based on our marketing activity, • Schedule meetings and manage logistics with new leads to support the sales pipeline, • Act as a key support point to Account Managers and Directors on live projects, • Support the planning, coordination and delivery of client activations, events and brand experiences, • Assist with logistics, suppliers, schedules and on‑the‑day support where required Full‑time, hybrid role with a competitive salary dependent on experience. • Location: Office by the beach with easy access to the South Downs, • Flexi‑working: Strong focus on work/life balance, with sport and outdoor activity actively encouraged, • Team Trips: Quarterly away days and activities including surfing, SUP, gravel riding, trail running, hikes and outdoor charity challenges, • Holiday: 24 days annual leave plus Public Holidays & an extra day off for your birthday., • Charity Time Off: Paid time off to volunteer for charitable causes Please submit your CV and cover letter by Friday 6th March to: Stage 1: Virtual introduction and interview with Key Account & Marketing Director & Senior Account Manager Stage 2: In‑person interview with Managing Director & Founder at our Chichester office Brandwave is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on disability, sex, race, gender identity, sexual orientation, religion, age, or any other protected characteristic. We believe our differences make us stronger, more creative and better equipped to deliver meaningful results for our clients and communities. #J-18808-Ljbffr

Are you looking for a Registered Manager position where you can make a difference in the lives of others? We have an exciting opportunity with a leading care specialist who are looking for a Registered Manager to oversee their Domiciliary / Homecare Service in Bognor Regis and the surrounding areas. This service specialises in supporting the elderly and people with dementia and mental health so experience within this client group would be required. In return, there is an opportunity to work for an ever-growing organisation who really put the needs of the individuals first. • Motivating and inspiring your teams to provide outstanding support through effective training, coaching and leadership by example., • Acting as a role model and leader in the delivery of active support, you will empower the people you support to have active and fulfilling lives aligned with their needs and aspirations., • Working collaboratively with the other members of the Service Leadership Team you will help to oversee and manage the smooth running of this service including rostering, support plans, staff deployment and managing budgets and operational tasks., • Being a Registered Manager is much more than just a job and you will have a chance to put your empathy, compassion, and patience centre-stage in our person-centred approach to providing support and leading your team to success., • Being an effective communicator with the ability to influence others and to ensure you get the best from your team. You will possess excellent leadership and team management skills to ensure you and your team work collaboratively and effectively., • Being a motivated and effective coach and mentor for your team., • Ability to make the commitment to see things through and get the best outcomes for the people you support., • Having a strong understanding of best practice in delivering support to people with different needs and a passion for doing so., • Having experience of management of registered or supported living services including appraisals, coaching, performance management, managing budgets and financial information, as well as ensuring an inclusive working environment., • You will have excellent communication and people management skills and have knowledge and an excellent understanding of current CQC regulations and compliance within the new framework with a proven track record of quality assurance and service improvement., • Demonstrate passion and commitment to excellent support and quality., • £38,000 p/a, • NVQ Level 5 in Leadership and Management in Health and Social Care, • Attractive Benefits Package, • Contributory pension scheme #J-18808-Ljbffr

Are you looking for a Registered Manager position where you can make a difference in the lives of others? We have an exciting opportunity with a leading care specialist who are looking for a Registered Manager to oversee their Domiciliary / Homecare Service in Bognor Regis and the surrounding areas. This service specialises in supporting the elderly and people with dementia and mental health so experience within this client group would be required. In return, there is an opportunity to work for an ever-growing organisation who really put the needs of the individuals first. The successful Registered Manager will be responsible for: Motivating and inspiring your teams to provide outstanding support through effective training, coaching and leadership by example. Acting as a role model and leader in the delivery of active support, you will empower the people you support to have active and fulfilling lives aligned with their needs and aspirations. Working collaboratively with the other members of the Service Leadership Team you will help to oversee and manage the smooth running of this service including rostering, support plans, staff deployment and managing budgets and operational tasks. Key Skills of a Registered Manager: Being a Registered Manager is much more than just a job and you will have a chance to put your empathy, compassion, and patience centre-stage in our person-centred approach to providing support and leading your team to success. Being an effective communicator with the ability to influence others and to ensure you get the best from your team. You will possess excellent leadership and team management skills to ensure you and your team work collaboratively and effectively. Being a motivated and effective coach and mentor for your team. Ability to make the commitment to see things through and get the best outcomes for the people you support. Requirements of a Registered Manager: Having a strong understanding of best practice in delivering support to people with different needs and a passion for doing so. Having experience of management of registered or supported living services including appraisals, coaching, performance management, managing budgets and financial information, as well as ensuring an inclusive working environment. You will have excellent communication and people management skills and have knowledge and an excellent understanding of current CQC regulations and compliance within the new framework with a proven track record of quality assurance and service improvement. Demonstrate passion and commitment to excellent support and quality. What they offer you as a Registered Manager: £38,000 p/a NVQ Level 5 in Leadership and Management in Health and Social Care Attractive Benefits Package Contributory pension scheme TPBN1_UKTJ

Worship seeks a Client Success Manager for a 12-month fixed-term maternity cover starting January 2027. The role is hybrid, based in Kent, with some UK and international client travel as needed, and involves client success, account management and commercial responsibility to move accounts forward. Y

Ecom Landers, based in the UK, is looking for a Client Success & Retention Manager to enhance client relationships post-onboarding. Ideal candidates have experience in client success or account management and are highly organized. You will be tasked with client retention and satisfaction, driving ac

Entera is seeking a strategic Client Success Manager for Real Estate Investments in the United Kingdom. You will own a defined book of investor client relationships, driving retention, growth, and value from Entera’s real estate platform. You will lead quarterly business reviews, coordinate with m

We are hiring a Client Success & Retention Manager to take ownership of the client relationship post-onboarding, from satisfaction and retention through to account growth. Role Description: Client Success & Retention Manager. Experience in client success, account management or retention, ideally wit

You will support the Payroll Manager with workload delegation and manage a portfolio of clients, driving positive change and client satisfaction. Portfolio Payroll Limited, a leading payroll services provider, is seeking an Assistant Payroll Manager to strengthen our growing team across the UK.

Build trusted relationships with senior client leaders and drive alignment across regions and functions. Represent the client’s voice within GreyOrange, translating business needs into clear priorities for Product, Engineering, Support, and Deployment teams. Partner closely with technical, product

The Client Success Manager will help clients realise meaningful value from the Company’s SaaS products. You do not necessarily need to have held the title Client Success Manager before. An experienced Client Success or Account Manager would be expected to move more quickly into independent ownersh

You will support new and existing clients, translate client requirements into internal delivery plans, and own post‑sale success through onboarding, adoption, analytics, and ongoing commercial reviews. Support new and existing clients alongside legal and sales teams by scoping client requirements,

As a Senior Client Success Manager, you will sit at the intersection of Product, Tech, Commercial, and Data, shaping and delivering a product‑led success strategy for our most strategic global clients. We are now looking for a Senior Client Success Manager to join our growing Product organisation

Practitioner experience executing transactions and operating portfolios is strongly preferred over purely advisory, appraisal, or valuation-analytics backgroundsProven experience navigating complex processes within larger organizations to drive performance improvements and meet client goals across m

Client Manager/Client Relationship Manager to join our growing advice team, primarily based in Stansted. You will be the main contact for clients, guiding them from onboarding through ongoing financial planning and investment administration. Responsibilities include coordinating meetings, ensuring c

Insight222 is seeking a Client Success Manager to nurture long-term relationships with organisations participating in the People Analytics Program. You will manage onboarding, ongoing engagement and renewals across 30–50 clients, acting as a trusted advisor and ensuring maximum value from our prod

DXC Technology is looking for an exceptional Client Success Manager to lead one of our most strategic Aerospace & Defence accounts within Consulting & Engineering Services in the UK. You will take full accountability for the account’s P&L, growth strategy, client engagement, delivery oversight, an

You spotted the booking bottleneck before it hit the floor, turned a shaky SLA around before QBRs, and built the servicing model that made the client stay. Turn operational MI, CSAT, and workflow data into root-cause fixes, stopping service failures before they hit the client.

Proven ability to manage cross functional resources — from dedicated teams to executive staff, to drive successful outcomes.

Build and maintain strong working relationships with clients, suppliers and internal stakeholders. Qualifications and Requirements for the Project Manager Proven experience working within Project Management. The job description below outlines the position of Project Manager.

Are you an experienced Project Manager, Delivery Manager, Operations Manager or Contracts Manager looking for your next opportunity within the drainage, utilities or civil engineering sector?.

Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th.

Flexible part-time work that slots around your day job, your course or the school run.Earn money by playing games and filling in online surveys: in the evening, at weekends or during a ten-minute commute.No previous experience required.YOUR ROLE - Play mobile games up to a target level - Take part i

As a 3DEXperience Transverse Project Manager, you will join the "Unified Data Management" Product within the "One PLM" Product Service Line, accountable for 3DExperience Solution Architecture, Design, and transverse projects. LI-CM1 This job requires an awareness of any potential compliance risks a

Earn money by completing surveys on your phone during spare moments.Share your views in paid surveys that help brands make better products and services.Your balance is credited for each survey you complete.YOUR ROLE - Choose a survey from the available list - Answer questions about products and serv

Work from home as a product tester and set your own hours.Test out new apps, online services and subscriptions and earn extra income for each completed test.Start immediately: no prior testing experience required.YOUR ROLE - Choose an app, service or subscription offer from the list - Register and t

The Role Manage and develop strong, trusted relationships with insurer clients Act as the primary point of contact for key client stakeholders Develop a detailed understanding of client requirements, claims philosophy and service expectations Monitor SLAs, KPIs, delegated authorities and con

Key Responsibilities Manage and grow an existing portfolio of construction and engineering clients Build strong relationships with contractors, developers, civil engineering businesses, and specialist trades Deliver tailored insurance and risk management solutions aligned to client needs Gen

Our prestigious client in Reading seeks an Employment Tax Manager to lead advisory in PAYE, NIC, benefits‑in‑kind, and other UK employment tax areas. You will manage client relationships, respond to HMRC inquiries, and help grow the employment tax practice.

The Senior Client Marketing Manager will look after a portfolio of client accounts, building strong relationships and helping to grow existing business. Strong commercial awareness and the ability to balance client needs with business objectives. This is an exciting opportunity to join a growing B2B

Their significant portfolio is expected to form part of the long-term succession plan, giving the successful individual the opportunity to inherit additional clients as they prove themselves. Like many successful Account Executives, you’ll inevitably build strong relationships with your clients. T

A data analytics startup in the United Kingdom is seeking a motivated Sales Account Executive to join their London team.In this role, you will drive business development for ecommerce brands, manage a sales pipeline, and deliver impactful sales demos.The ideal candidate has experience in B2B SaaS sa

A fast-growing technology company is seeking an Account Executive in the London Area to lead discovery sessions with new clients and design scalable AI solutions. You will work closely with high-profile clients and become a trusted technical authority within the sales cycle.

Be part of a team dedicated to delivering exceptional service to personal lines clients. As an Account Executive within the Personal Lines team, you will be responsible for managing a portfolio of personal lines clients, ensuring their insurance needs are met with the highest level of service. You w

A fast-growing tech company in London is seeking an Account Executive to develop and streamline UK market sales.This role emphasizes building a scalable commercial engine and requires 4+ years experience in B2B SaaS sales.Responsibilities include refining the customer profile, managing the sales cyc