Client success manager jobs in ShrewsburyCreate job alerts

Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Customer Success, Account Management, or Client Services role. Senior Manager, Customer Success - EMEA.

We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality. Contribution to process improvements, pla

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high‑energy, fast‑growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says: “As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.” As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospect through self‑sourced and company‑provided leads, opening doors to new clients., • Tailoring Solutions: Engage in face‑to‑face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Present, negotiate, and seal the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post‑sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long‑term success., • Proven track record of success in sales (Field Sales or high‑performing telesales), • Strong relationship‑building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving licence required, with no more than 6 points, • Competitive earnings: a fantastic base salary of £35,875 plus a car allowance of £5,200 or £6,200 depending on the car and uncapped earnings potential., • Perks & benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers such as Apple and British Airways., • Career growth: clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, with access to our Aspire Program and a dedicated career development portal., • Recognition & rewards: celebrate your success with our reward and recognition schemes, including the prestigious Yell Gold Awards., • Top‑tier partners: work with world‑leading brands including Google, Wix, Alexa and Microsoft., • Supportive culture: a motivated, high‑performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply because we value potential and individual merit. Here at Yell we embrace diversity in all its forms and foster an inclusive environment for all colleagues to feel empowered to perform their best work with us. We’re an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong. #J-18808-Ljbffr

Quality Manager Telford Permanent Competitive Salary Monday to Friday - 37.5 hours per week Are you an experienced Quality Manager looking for your next challenge within a fast-paced manufacturing environment? We are recruiting on behalf of a well-established and successful manufacturing business that is seeking an experienced quality professional to lead and develop its Quality function. This is an excellent opportunity to join a growing organisation where quality, compliance and continuous improvement are central to its ongoing success. Reporting to the Operations Director, you will take ownership of the site's Quality Management Systems, lead internal and external audits, manage customer quality requirements, and drive continuous improvement initiatives across the business. You will also be responsible for leading a small quality team and ensuring that quality standards remain at the forefront of operations. • Managing and continuously improving the site's Quality Management Systems (QMS), • Leading internal and external audits and ensuring ongoing compliance with relevant standards and customer requirements, • Managing customer complaints and ensuring effective investigations and resolutions are completed, • Overseeing internal and external non-conformance processes, • Conducting root cause analysis and implementing corrective and preventive actions, • Identifying quality and compliance risks and driving improvement initiatives, • Developing, implementing and maintaining quality procedures, systems and documentation, • Leading, coaching and developing a small Quality team, • Supporting continuous improvement projects across manufacturing operations, • Previous experience in a Quality Manager, Quality Assurance Manager, Quality & Compliance Manager or similar leadership role, • Experience within a manufacturing environment, • Strong experience managing Quality Management Systems, • Experience leading internal, external and customer audits, • Good understanding of quality standards, compliance processes and continuous improvement methodologies, • Proven experience managing customer complaints, non-conformances and corrective action processes, • Strong root cause analysis and problem-solving skills, • Previous people management experience with the ability to lead, mentor and develop teams, • Excellent communication and stakeholder management skills, • Experience of BRC standards would be advantageous but is not essential Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make this known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: AA27051 #J-18808-Ljbffr

Are you a Project Manager looking for your next opportunity? Thanks to our growing client relationships across the country, our teams are tackling an exciting range of projects across the regulated water industry. These opportunities are enabling us to continue our growth, and we are looking to appoint a Project Manager to be based in the Midlands. This role can be based at our offices in Birmingham, Redditch or Shrewsbury with hybrid working allowing for a great work-life balance. In this role, you will lead the planning, execution, and delivery of a diverse portfolio of water sector projects, ensuring they align with client expectations and adhere to Stantec’s Project Management Framework. You’ll be responsible for building and maintaining strong relationships with clients, consultants, contractors, and internal stakeholders. A key part of your responsibilities will include identifying and mitigating risks early, addressing issues proactively to keep projects on track. You will also manage project budgets, schedules, and resources to ensure both financial and operational targets are met. Regular reporting will be required, and you’ll prepare and present updates and documentation to a range of internal and external audiences. As a Project Manager at Stantec, you will play a pivotal role in delivering complex, multi-disciplinary water sector projects across all stages of the project lifecycle. You’ll work closely with both internal teams and external stakeholders to ensure that projects are delivered on time, within budget, and to the highest quality standards. To be considered for this role, you must have experience in the Water industry with prior experience of project management and commercial management essential You will most likely have an industry recognised chartership qualification such as the CEng or similar • You will most likely have an industry recognised project management qualification such as the APM’s Project Management Qualification (PMQ) or similar You will have experience of managing multiple deadlines and be able to demonstrate where you have been able to build successful working relationships with both internal and external stakeholders You will have a track record of successful project management and be able to demonstrate where you have been proactive around risk management and mitigation You will have experience of leading and mentoring team members in project and commercial management Finally, you will embody our passion for innovation and client service, with ambitions to tackle a range of challenges as the team looks to continue its growth within the sector Please note that we are not offering Visa Sponsorship for this role and applicants must have an unconditional right to live and work in the UK for an indefinite period without limitation. We put people first: We're proud of our friendly, inclusive and collaborative environment where everyone feels valued and driven to succeed. We are driven to achieve: Named in the top 50 companies to work by Glassdoor 2025. Recognised by Corporate Knights as one of the world's top 10 most sustainable companies 2025. Named ‘Best Place to Work’ and ‘International Consulting Firm of the Year’ at the NCE Awards 2024. We do what is right: Industry leading training and development as well as paid for professional subscriptions. A professional progression plan, supporting you to become chartered with APM.. We are better together: A supportive and collaborative team environment and Early Careers peer group and wider ERG network (see more on our ERGs here: Stantec Employee Resource Groups) • Growth: We're on an exciting growth journey across the UK - we want you to be part of it! Great Benefits: Competitive salary, bonus schemes, enhanced pension plan, annual leave with the option to buy/sell additional days, private medical insurance, group income protection & life assurance included as standard as well as discounted gym membership and lots more. Hybrid / Flexible working: Enjoy a healthy work-life balance with our hybrid approach to flexible working. The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients’ vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today’s challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world‑class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn’t exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you. Other Locations: Redditch, Shrewsbury #J-18808-Ljbffr

Croud is seeking a Retail Media Senior Account Manager Contractor in Shrewsbury with the option of full-time for five weeks or part-time for ten weeks. You will lead Marketplace strategy and coordinate with cross-functional teams to drive client success on Amazon, including PDP optimisation, AMS ads, and Store management. You will support a team of Managers and Executives, ensuring best practices, knowledge sharing, and impactful client outcomes across the network. #J-18808-Ljbffr

VINCI Building are looking to recruit a Project Manager with a proven track record of delivering medium to large building projects to budget and programme. In this role you’ll work through pre-construction before moving to site. Applicants with a strong H&S ethos, able to lead from the front delivering high standards of H&S and quality throughout the project. Taking full ownership of the project finances working closely with the commercial team, you’ll complete and deliver monthly CVRs and chair client meetings whilst reporting project progress to the Contracts Manager. • Maintain a clear management structure., • Ensure individuals are aware of what is expected of them and assign individual responsibilities., • Employ additional resources as required., • Develop individuals through coaching and training., • Manage employee conflict., • Management of designers, including providing direction for the design manager., • Production of information required schedules & subsequent monitoring., • Ensure dissemination of information to relevant parties., • Understand what BIM is, understand the implications and value proposition of BIM within the organisation., • Provide management information to line manager., • Ensure materials, plant and sub-contractors are procured to meet targets., • Ensure appropriate quality is achieved on the project., • Ensure that the works are undertaken in accordance with all HS&E legislation, and the site Health Safety and Environmental Plans., • Review Health & Safety and investigate incidents, providing summary and recommendations., • Carryout periodic inspection of construction sites to ensure compliance., • Maintain strict adherence to the budgetary guidelines, quality and safety standards., • Identify the elements of project design and construction likely to give rise to disputes and claims., • Mitigate legal issues and defects liability for the business., • Communicate effectively with the contractors responsible for completing various phases of the project., • Decide on solutions to major issues and challenges., • Maintain & develop overall strategy for the project., • Develop plans to achieve specific goals., • Ensure that construction activities move according to predetermined schedule., • Monitor the progress of the construction activities on a regular basis and hold regular status meetings with all the sub-teams., • Review project plans with Contracts Manager on Monthly basis., • Liaison with client and end users, • Manage aspirations of client & end users., • Resolve queries and complaints., • Develop relationships for the future winning work., • Report on progress, problems and information requirements., • Ensure project documents are complete., • Manage site secretary / receptionist., • Set up project systems and review., • Procure IT requirements., • Ensure company procedures are being maintained by internal review Operating from our network of offices throughout England and Wales, VINCI Building delivers new build, refurbishment and associated fitout works, with particular expertise in the education, healthcare, industrial, air, retail, commercial and mixed-use sectors. We focus on technical excellence and experience to sustainably deliver best value for our clients. We understand and respond to the challenges of the modern built environment. Our goal is always to build strong partnerships with our customers and stakeholders to ensure success by unlocking your strategic vision and turning it into a deliverable scheme. We are active in a wide range of sectors and value bands, allowing us to provide a regional service with national resources. VINCI Building delivers complex projects and programmes, blending our corporate stability with the local knowledge our teams offer. Sustainability is at the heart of our approach, and we are committed to respecting and protecting the environment in everything that we do. We take the time to understand and make a positive difference to each community that we work in to ensure that our projects leave a lasting legacy. Fairness, Inclusion and Respect (FIR) at VINCI Building is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process, please contact us directly. VINCI Building recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities. #J-18808-Ljbffr

Private Sector Recruitment Location: Telford / Hybrid Working Salary: £Competitive Base + Uncapped Bonus + Generous Benefits Seymour John: Building relationships. Delivering outcomes. Creating opportunities. At Seymour John, we believe recruitment is about far more than filling vacancies. We help businesses make better hiring decisions, build stronger leadership teams, and access talent that traditional recruitment methods often miss. Our reputation has been built over many years through integrity, honest advice, exceptional service, thorough due dilligence, and genuinely caring about the outcomes we deliver for our clients and candidates. As we continue to grow our Private Sector division, we are looking for an ambitious and commercially minded Business Development Manager to help expand our network across Shropshire, the West Midlands, Mid Wales, Gloucestershire, Worcestershire, Herefordshire and surrounding regions. This is not a high-volume sales role We’re looking for someone who enjoys building meaningful business relationships, understanding organisational challenges, and opening doors for our team of specialist consultants. You will be responsible for identifying and developing new client relationships across sectors including manufacturing, engineering, retail, construction, professional services, distribution, technology, and privately-owned businesses. Working closely with our recruitment consultants and leadership team, you will: • Generate new business opportunities through networking, referrals, LinkedIn, events, and targeted prospecting., • Build relationships with Managing Directors, Finance Directors, CEOs, HR Directors, business owners and other functional Directors., • Develop a detailed understanding of clients’ growth plans, challenges, and future hiring needs., • Arrange high-quality meetings and introductions for our specialist recruitment teams., • Promote Seymour John’s capabilities across executive search, finance recruitment, HR, customer journey, interim management, and people consultancy services., • Maintain a strong pipeline of future opportunities., • Represent Seymour John professionally within the regional business community., • Act as a brand ambassador who genuinely cares about client outcomes rather than simply making sales. We’re less concerned about recruitment experience and more interested in attitude, credibility and relationship-building ability. You may currently be: • A Business Development Manager., • A professional services salesperson., • A Recruitment Consultant who enjoys winning business., • A commercially minded account manager. Someone with an extensive regional business network looking for a fresh challenge. Most importantly, you’ll be: • Naturally curious about businesses and how they operate., • Comfortable engaging with senior decision-makers., • Authentic, trustworthy and consultative in your approach., • Energetic, resilient and self-motivated., • Someone who enjoys opening doors and creating opportunities., • Equally comfortable networking at events or picking up the phone., • Motivated by long-term success rather than quick wins. We are proud to be an independent, owner-managed business that values quality over volume. Our consultants are encouraged to build genuine expertise, develop lasting relationships, and operate with integrity in everything they do. You will join a supportive, collaborative team where ideas are welcomed, success is celebrated, and people genuinely enjoy working together. • Competitive basic salary., • Uncapped bonus scheme., • Hybrid working., • Genuine autonomy and trust., • Strong regional brand and reputation., • Ongoing development and support., • Opportunity to influence the future growth of the business., • 30 days annual leave, plus your birthday if it lands on a weekend, • 4% matched pension contribution, • Private family healthcare policy after 6 months’ probation period, • EV car scheme via salary sacrifice after 6 months’ probation period #J-18808-Ljbffr

Sales and Logistics Administrator North of Shrewsbury – Free Parking £26,000 - £30,000 Permanent Monday – Friday, 8.30am – 4.30pm Our client is a well-established and highly respected business based north of Shrewsbury, specialising in the manufacture and global supply of a unique, market-leading product. Due to continued growth and increasing demand, they are seeking a Sales & Logistics Administrator to join their team on a permanent basis. This is a varied and dynamic role, ideal for someone who enjoys working at the heart of customer service, sales coordination, and logistics. You will be responsible for delivering a high standard of support to customers, managing enquiries, processing orders, and coordinating deliveries to ensure a seamless customer experience. Key Responsibilities: • Act as the primary point of contact for UK customer enquiries, delivering a professional and timely service, • Prepare and issue quotations in collaboration with the Customer Service & Logistics Manager and Sales Director, • Liaise with internal teams and external partners to obtain accurate costings for products and transport, • Coordinate technical queries, ensuring prompt referral to the appropriate teams, • Provide clear, accurate, and up-to-date information to customers at all stages, • Assist with the preparation of collection and delivery documentation, and support product dispatch from the warehouse, • Organise UK deliveries using online portals and transport partners, • Build and maintain strong relationships with customers and business partners, • Gather and collate information required to onboard new customers, suppliers, and logistics partners, • Process sales orders, delivery and dispatch notes, pro-forma invoices, credit notes, and invoicing in a timely manner, • Raise and manage purchase orders and associated documentation for transport, warehousing, and related services, • Support ongoing improvements to departmental processes in line with business growth, • Maintain accurate filing systems and ensure compliance with data protection requirements, • Provide reception support, including greeting visitors and handling incoming calls and online enquiries About You: To be considered for this opportunity, you will have a strong background in sales administration and/or customer service, with a clear commitment to delivering excellent customer experiences. You will demonstrate: • Exceptional attention to detail, • Strong organisational and communication skills, • A proactive, self-motivated, and flexible approach, • Patience and a customer-focused mindset, • Previous experience within logistics would be advantageous but is not essential. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client.Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you. Reference: DE26938 JBRP1_UKTJ

Job Title: Fire Remediation Project Manager Location: Nationwide Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Fire Remediation Project Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes — we build careers. When you join us as Fire Remediation Project Manager, you'll benefit from: • Competitive salary, • Company Car/Car Allowance, • 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction, • Life Cover & Contributory Pension, • Health Care, • Bonus, • Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more, • Committed to diversity, inclusion, and empowering your development What is the role? We are seeking an experienced Project Manager to lead and deliver complex cladding and fire safety remediation projects in line with current building safety legislation and best practice. The postholder will oversee project delivery from assessment through design, procurement, and construction, ensuring compliance with the Group standard operating procedures, building regulations, Building Safety Act 2022, and other statutory and technical standards. What you'll do as Fire Remediation Project Manager • Lead end-to-end delivery of cladding remediation projects, ensuring safety, quality, and programme compliance., • Manage multi-disciplinary teams including designers, consultants, and contractors through all RIBA stages., • Oversee the procurement of consultants (Architects, Fire engineers, QS/cost management, Structural engineers, Principal designers including contractors' during the remediation design solutions etc., • Good understanding of JCT design and build and manage change control, risk, and budget reporting., • Coordinate surveys, intrusive investigations, and validation testing of external wall systems., • Ensure compliance with BSR Gateway requirements, CDM Regulations, and manage golden thread process from outset to handover., • Ensure robust and regular communication with residents, landlords, managing agents, and external stakeholders., • Manage project reporting, KPIs, and progress updates to senior management and client boards., • Ensure all remedial works meet fire performance and warranty provider standards (NHBC, LABC, etc.)., • Monitoring Budgets and other financial reports, rising pro fees, contractor payments, invoices, budget reviews and alignment etc., • Contribute to commercial reconciliation and variations, monitor and manage project costs, variations and instructions including final accounts., • Manage all project controls, programme including updates, project documentation and coordination ensuring record available on SharePoint, distribution and circulation with the project team. What experience do I need? • Degree or HNC/HND in Construction Management, Building Surveying, or related discipline., • Membership of a relevant professional body (e.g., RICS, CIOB, CABE, APM) is desirable., • Understanding of BSR Accountable Person and Principal Designer/Contractor duties advantageous., • Proven track record delivering large-scale remediation of building safety or façade remediation projects including internal works., • Strong understanding of current fire safety legislation, cladding system performance, and relevant guidance (Approved Document B, PAS 9980, Part L and other AD's)., • Experience administering JCT or NEC contracts and managing external consultants and contractors., • Excellent project planning, budgeting, and stakeholder engagement skills., • Proficient in project management tools (MS Project, Excel, SharePoint)., • Strong report writing and presentation skills., • Detail-oriented and proactive approach to risk management., • Strong leadership and communication skills with ability to influence diverse stakeholders., • Commitment to resident safety, sustainability, and continuous improvement in building quality. JBRP1_UKTJ

Job Title: Professional Services Consultant Job Type: Permanent/Contract (Outside IR35) Job Location: 100% Remote in UK Job Description: About the Role The Professional Services Consultant will serve as a product specialist delivering exceptional consulting services to our clients within their designated region (North America, EMEA). Reporting to the Professional Services Consulting Manager or Senior Manager, this role will be responsible for providing strategic consulting services, helping clients define requirements, and configuring and optimizing our software to achieve critical business goals. The ideal candidate will combine technical expertise, consultative skills, and strong client relationship management to drive positive customer outcomes. Key Responsibilities Technical & Consultative Expertise • Provide expert advice and solutions to clients on our products and features, as well as systems, software development, and business processes, • Stay updated with the latest within our products and features, as well as broader technology trends and advancements, • Apply technical knowledge to support clients in achieving their business objectives, • Identify and resolve complex business or technical issues in partnership with the Solutions Architect to ensure minimal disruption to the project, • Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery • Build and maintain strong client relationships with all relevant stakeholders, • Understand client needs and provide support to deliver tailored solutions, • Communicate effectively with clients, translating technical concepts to non-technical stakeholders, • Represent the company professionally and demonstrate the value of our solutions, • Drive client adoption and ensure successful implementation of our solutions Project Support • Contribute to the management of projects from inception to completion, • Ensure timely delivery and adherence to budget in partnership with the Delivery Manager and client stakeholders, • Be able to apply project management methodologies to track progress and manage deliverables, • Identify and mitigate potential risks that could impact project success, • Manage client expectations throughout the project lifecycle Documentation & Knowledge Sharing • Prepare detailed reporting and presentations in partnership with the Delivery Manager for internal and client stakeholders, • Clearly document agreed-upon solutions in partnership with the Solutions Architect, • Capture all relevant information for recurring technical needs, • Create and maintain knowledge base articles and best practice guidelines, • Contribute to the development of reusable assets and templates Team Collaboration & Operational Adherence • Adopt and help iterate on all processes, best-practices and operational elements to ensure consistency, • Work effectively with cross-functional teams to deliver integrated solutions, • Mentor and guide associate consultants where appropriate, • Foster a collaborative and productive work environment, • Share knowledge and expertise with team members, • Support the Professional Services Consulting Manager in achieving team objectives Qualifications Experience • 4+ years of experience in technical or business consulting or a related field, • History of successful client engagement and solution delivery, • Experience with enterprise software implementation and configuration or professional services, • Background in applying structured methodologies for service delivery, • Experience working in cross-functional project teams Technical Skills • In-depth knowledge of the solutions being implemented or leveraged (Subject Matter Expert), • Strong understanding of other technical systems and integrations, • Familiarity with software development processes and practices, • Experience with configuration and customization of enterprise software, • Understanding of data models and business process workflows, • Familiarity with UX/UI design principles Consultative Skills • Strong analytical and problem-solving capabilities, • Ability to analyze complex problems and develop effective solutions, • Experience translating business requirements into technical solutions, • Strong data analysis and interpretation skills, • Creative and critical thinking abilities Project Management Skills • Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall), • Ability to manage multiple workstreams simultaneously, • Strong organizational and time management skills, • Experience in scope management and handling changing requirements, • Ability to track progress and report on deliverables Communication & Client Management • Excellent verbal and written communication abilities, • Strong presentation and documentation skills, • Ability to explain technical concepts to non-technical stakeholders, • Experience building and maintaining strong client relationships, • Understanding of client business processes and requirements Additional Skills • Strong business acumen with understanding of industry trends, • Ability to align technical solutions with business goals, • Adaptability to quickly learn new technologies and processes, • Team collaboration and interpersonal skills, • Self-motivation and ability to work independently when needed Education & Certifications • Bachelor's degree; Master's degree preferred, either degree in Computer Science, Information Technology, or related field a plus, • Relevant certifications (e.g., PMP, ITIL) a plus JBRP1_UKTJ

SHREWSBURY, UK (Hybrid Working - 3 days in the office per week) A benchmarked salary between £30,240 to £35,240. Your salary level is determined by skills and experience within our progression framework. Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. We are looking for a highly intelligent, charismatic and creative thinking individual who is passionate about digital marketing, in particular SEO. The successful candidate will be keen to learn, want to strive for success and have a desire to question everything. An analytical mindset coupled with a creative flair is a must for this role along with the willingness to take a risk. The overall purpose of this role is to support the Head of SEO and SEO Senior Account Managers in implementing SEO strategies for key clients. You will be responsible for the management and delivery of SEO scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets. The role will be dedicated to driving SEO performance through the day-to-day management and effective implementation for a number of key client accounts. Key responsibilities include, but are not limited to: Set and implement client SEO strategy in tangent with the SEO Senior Managers in order to increase profit Drive the implementation and development of client Account Development Plans (ADPs) and client strategy within your client portfolio in order to sustain and grow client performance Innovate new ideas, techniques, and new products suitable for the continuation and development of client strategy Drive client performance management activities across the team to include: optimisation activities, innovation towards client performance, daily checks and best practice processes Ensure excellence and high-quality client implementation coming from the Croudie Network including but not limited to: editorial, optimisation, and engine mirrors. Ensure briefs to the network are comprehensive and accurate, QA work is completed to a high degree Completing data analysis to spot trends, patterns, challenges and successes using the support of the Croudie network. Identifying and troubleshooting anomalies within SEO data and taking corrective actions Deliver excellence in required communication and client service standards for each client as well as generally Contribute to internal training and development modules and delivery sessions as required, supporting the Development Manager. Everyone is responsible to deliver training modules internally Innovate new technologies and ways of working, and monitor market trends in order to support internal growth and efficiency strategies. Support and contribute to the development of the tech roadmap Identify areas of development of existing business and support the SEO Channel Head to identify opportunities to upsell from Croud’s suite of digital services Identify workflow efficiencies to counter ineffective process within the team – new ways of working, continuous process improvement Proactively monitor industry news and updates to share with the wider team Contributing to and supporting Croud marketing activities Degree level education or equivalent / relevant work experience Demonstrable experience in SEO Marketing Clear passion for digital marketing, strong understanding of SEO Strong Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to and meeting deadlines Proven time management skills, strong project management skills, experience and the ability to manage multiple tasks simultaneously Impeccable attention to detail A mathematical and analytical mind Ability to manipulate large amounts of data Highly organised and an ability to multi-task Strong communication, organisation, and presentation skills Good negotiation skills Thrives working in a team environment Able to deliver a high level of customer service and management Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsburyoffice and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office screen Daily office perks: Free fruit, breakfast cereals, snacks, and tea & coffee Weekly treat: Enjoy a complimentary lunch on us every week Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. Please note: Internal candidates may be considered for this position as part of the selection process, in line with our commitment to transparent and fair recruitment. At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact #J-18808-Ljbffr

Technical Sales Business Manager Based in Telford (with UK and International Travel expected) Permanent £50,000 - £60,000 plus car and commission scheme Monday to Friday We are looking for an experienced Technical Sales Business Manager to join an established international engineering business and take responsibility for developing and managing its UK customer base. This is a commercially focused role combining technical sales, business development, key account management and leadership. You will work with manufacturing and engineering businesses across the UK, primarily within the Midlands, building long-term relationships and developing opportunities for high-value, technically complex machinery and associated products and services. The sales cycle can be lengthy, with some machinery projects planned several years in advance. Success will therefore come from staying close to customers, understanding their future requirements and ensuring you are front of mind when they are ready to invest. • Manage and develop relationships with existing manufacturing and engineering customers across the UK., • Identify and develop new business opportunities and support continued market growth., • Visit customers regularly to understand their current requirements, future projects and investment plans., • Sell complete machinery, additional equipment, options and technology upgrades., • Develop opportunities for spare parts, tooling, maintenance and repair services., • Prepare and follow up quotations, enquiries and sales opportunities., • Establish pricing frameworks and agreed commercial arrangements with key customers where appropriate., • Maintain regular contact with customers throughout long sales cycles, providing updates on products, technology and new opportunities., • Work closely with European sales, engineering, manufacturing and service teams to support customer requirements., • Liaise with the manufacturing operation regarding production capacity, workload and delivery timescales., • Work with the UK team to resolve customer and operational issues., • Maintain relationships with key third-party suppliers and stay informed on new products and technological developments., • Guide customers from initial order, through to completion and testing and delivery of the goods to ensure client satisfaction., • As the role develops, take on increasing responsibility for the UK team and contribute to the wider commercial and operational direction of the business. We are looking for an outgoing, commercially minded and self-driven technical sales professional who is confident working with engineering and manufacturing customers. • Proven experience in technical sales, business development or a similar commercial engineering role., • Experience selling complex, bespoke or high-value technical products or equipment., • Strong commercial awareness and an understanding of longer sales cycles., • A proven ability to build and maintain strong, long-term customer relationships., • Excellent communication, negotiation and influencing skills., • The confidence to work independently and take ownership of a UK customer base., • A proactive, entrepreneurial approach to identifying and developing opportunities., • The ability to understand technical products and translate customer requirements into commercial opportunities., • Strong organisational skills and the ability to manage multiple opportunities over extended sales cycles., • The ambition and potential to develop into a broader business leadership role., • A relevant technical qualification such as a degree, HNC/HND, technical apprenticeship or equivalent industry experience would also be beneficial., • Willingness to travel extensively throughout the UK and occasionally overseas. Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. Reference: DE27061 #J-18808-Ljbffr

Animal Trust (UK) is seeking an Area Practice Manager to lead clinical and operational success across Shropshire and North Wales, including Shrewsbury, Telford and Wrexham. You will manage multiple sites, ensure high standards of care, and drive growth while maintaining a strong client experience. The role requires visible, hands-on leadership across sites, with responsibility for staffing, finances and regulatory compliance. #J-18808-Ljbffr

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