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Blatchford is a multi-award-winning, global, manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users. Through innovation, science, technology, and maintaining a clear focus on people, we make mobility possible. We have an exciting opportunity for an Inspection Manager to lead our quality team at our brand-new manufacturing facility in Basingstoke. The role: As Inspection Manager, you will manage the day-to-day activities of the Quality Control function to support business needs. Key duties and responsibilities: • Ensuring all manufactured parts are inspected in accordance with internal documentation and requirements., • Creating Quality Inspection Plans and Inspection Logs., • Leading MRB meetings and coordinating with Engineering Authorities for technical authority dispositions., • Supporting NPD projects in terms of verification & validation of products and processes., • Managing calibration of equipment used in the manufacturing sites and clinics., • Completing GRR studies on critical metrology equipment., • Conducting Risk Assessments on QC working environments., • Driving improvements in both product and process initiatives., • Monitoring key performance indicators and setting team objectives to improve., • Working closely with Production, Manufacturing Engineering, Planning & Logistics to ensure that customer demands, both internal and external, are met., • Supporting Internal audits., • Planning TPM requirements for critical metrology equipment., • Maintaining Training Matrix for the Department and identifying gaps in training needs. What are we looking for? As Inspection Manager, you will have the following: Key skills and experience: • HNC / Degree in Mechanical Engineering., • Good working knowledge of Quality Management Systems., • Trained Internal ISO9001: 2015 or ISO13485:2016 Auditor, • Previous experience in a machining and milling environment, ideally within medical devices, Defence, Aerospace or Automotive Industry. Demonstrable knowledge of manufacturing process and capabilities., • Familiarity with GDT and able to use a variety of metrology equipment, from micrometre to CMM/VMM, • Previous management and leadership experience, • Strong communication skills, • Ability to delegate, • Leads by example, • Excellent team player. What can we off you? As Inspection Manager, you will receive the following: Benefits • Competitive salary, • 25 days holiday – increased after service., • Option to purchase up to 5 days additional holiday., • Pension, • On demand pay, • Health cash plan, • Discounted shopping/leisure activity vouchers, • Cycle to work scheme, • Opportunity to be part of an award-winning organisation with a culture that centres around our core values; courage, learning, integrity, collaboration, and innovation

*Please note you will need to be aged 16-18 on 1 September 2026 to be considered for this opportunity. Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job The South Western Railway (SWR) Fleet Performance Team facilitate and improve the delivery of reliable and punctual rolling stock for our customers. You will analyse technical delays, gathering data and investigating performance and ensuring to drive performance forwards. Supporting our business and with accurate data, analysis, and reporting, the Apprentice Fleet Performance Analyst will develop their skills in data analysis, strategy and process, with exposure to all the elements of performance within SWR. Your main responsibilities will be: • Collating detailed data for Fleet related delays and providing first rate data to correctly attribute delays., • Active participation in performance improvement forums within SWR Engineering., • Identification of emerging trends and development of performance improvement schemes and activities in liaison with Fleet Performance colleagues., • Development and regular provision of accurate and detailed reports on a range of performance measures., • Support the Fleet Performance Manager in providing data analysis and supporting the tracking and development of Performance Improvement Plans and Reliability Growth Plans, • Self-motivated, able to plan and deliver to tight timescales., • Excellent communicator., • Predicted or achieved Grade C/4 or above in English and Maths, or Level 2 Functional Skills., • A passion for a punctual and reliable train service for our customers., • Flexibility - this apprenticeship may involve early or late shifts and travel to other areas on our network., • Proactive and adaptable approach to problem-solving, with a keen eye for detail., • Good knowledge of IT systems used in business - specific training of industry systems will be given. Basingstoke Campus, more commonly known as the ROC, is a state-of-the-art Operating Centre and training facility located a short walk from Basingstoke station. It is a shared facility with Network Rail and is the hub for all operations across the Wessex region. The office space and technology on site are modern with the added benefit of additional facilities including a gym & canteen. Working pattern Working an average of 37 hours per week over 5 days The Reward In return we offer a competitive salary and a variety of valuable benefits, including: • Free duty and leisure travel on SWR services for employees, • Free leisure travel for spouse/partner and dependants (criteria dependent), • 75% discount on many other train operating companies, • Full training and support with development We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job Responsible for the real time tactical delivery of resourcing of traincrew, during normal service requirements and in times of disruption implementing and resourcing line of route contingency plans by maintaining interface between the Duty Resource Managers, Waterloo Service Delivery team and Rail Operations Centre ensuring efficient service recovery. On shift management of the Duty Resource Managers ensuring that expected standards of conduct and behaviour are maintained. Your main responsibilities will be: • Ensure delivery of an efficient planned and real time resourcing of traincrews to the train service plan., • Support and advise ROC team on current resourcing capabilities in line with the requirements for the service., • Work closely with the ROC team to ensure implementation of line of route contingency plans and the use of shuttle services., • Ensure accurate and timely communication between the ROC and SRM/DRM locations during normal and disrupted operations, communicating contingency plans to SRM/DRM's and ensuring that these plans are implemented., • Provide on shift management of DRM team ensuring that all DRM's work to the highest standards and display the companies Values and Behaviours., • Provide Centre Manager with feedback on DRM performance,, focusing on personal and company objectives which will enhance engagement with staff and the business needs., • Assist in the creation and compilation of long term service contingency plans ensuring that regular efficiency reviews are undertaken with regards to Resourcing., • Carry out reviews of operational incidents and implement Resourcing recommendations., • Provide data in relation to train crew resourcing highlighting uncovered work and supporting the DRM team in order to provide coverage and reduce risk to train service., • Monitor Bugle and Trust systems, ensuring correct attribution and assisting with development, implementation and monitoring of Performance Improvement Plans., • Provide cover for DRM desks at Basingstoke station as required., • Send out ESR information to DRM locations and/or electronic traincrew notice boards., • Attend ILR's and EWAT's as required and carry out necessary actions to protect train service., • The role requires strategic decision making in pressurised operations environment., • The role requires the individual to work with key stakeholders to continually plan and resource the train service to achieve the most efficient and effective utilisation of traincrew resources including service disruption planning and resourcing., • Point of advice for DRM decisions regarding train crew and implementation of line of route contingency plans including shuttle services., • Knowledge and experience of traincrew terms and conditions and fatigue & risk index parameters within a railway environment, • Experience and a proven track record in working within an integrated control centre environment or similar logistical environment., • Excellent communication skills, both written and verbal, with the ability to analyse reports and information., • A1 Assessor qualification (desirable), • Excellent leadership qualities, being able to motivate and inspire managers and staff., • Be able to coach and support staff so that they meet and exceed the requirements of their role., • Thorough knowledge of rostering, FR&I, GRI, DRI and the national and business conditions of service is desirable, however not essential., • Experience in a strongly unionised environment desirable., • Educated to a good academic standard with a professional certificate in management desirable., • Proven ability to manage a busy workload and prioritise, • Knowledge of route geography and tractions essential., • SWR Operations Standards Manual & Safety and Health Manual or experience in a similar environment., • Drivers and Guards Terms and Conditions, or the ability to learn in order to apply., • IT Knowledge of ATOS Crewplan suite, Sheila, Microsoft Word & Excel, • Ability to produce accurate reports to tight timescales., • Proficient in statistical analysis and able to identify significant trends., • General H&S responsibilities for staff, accommodation and the environment. Basingstoke Campus, more commonly known as the ROC, is a state-of-the-art Operating Centre and training facility located a short walk from Basingstoke station. It is a shared facility with Network Rail and is the hub for all operations across the Wessex region. The office space and technology on site are modern with the added benefit of additional facilities including a gym & canteen. Working pattern Working an average of 42 hours per week over an average of 5 days Early turn 0645-1510 Late turn 1405-2205 Sunday, day shift 0900-1900 Spare turns when not picking up uncovered duties are 0900-1730 Depot days 0900-1730 The Reward In return we offer a competitive salary and a variety of valuable benefits, including: • Free duty and leisure travel on SWR services for employees, • Free leisure travel for spouse/partner and dependants (criteria dependent), • 75% discount on many other train operating companies, • Full training and support with development We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

Job Title: HR Manager/Lead Location: Basingstoke, Hampshire (hybrid on offer) Start Date: ASAP Rate: Dependant on experience Length: 12 months (Maternity Cover) Role Overview We are seeking an experienced and proactive HR Project Lead to join our client’s HR Operations and Employee Relations team. This is a fixed-term role (12 months) to cover maternity leave, based in Basingstoke with hybrid working options. The successful candidate will lead a variety of HR projects focused on process improvement, service optimization, and change management, while also supporting data analytics and policy development. Responsibilities • Lead and deliver HR projects focused on process improvement and operational efficiency, • Drive automation initiatives and leverage technology to streamline HR services, • Manage data reporting, dashboards, and analytics, including headcount planning, • Update HR policies and develop training and communication materials, • Conduct workplace investigations in line with best practices Skills & Experience • Proven experience in HR project delivery and process improvement, • Strong data analysis skills, including advanced Excel; Power BI is a plus, • Ability to manage multiple stakeholders and deliver measurable outcomes, • Experience in employee relations and conducting workplace investigations, • CIPD qualification or equivalent experience preferred Interested? Apply now for immediate consideration or contact James Allen on +44 203 868 8607 – • We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Planet Pharma is an Employment Business providing Global Staffing services.

An exciting opportunity has arisen to join our UK Leadership Team at LAVAZZA Professional located in Basingstoke, North Hampshire. Why LAVAZZA Professional? Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group. As a global coffee business, we have grown over the last 120 years from a small Italian artisanal company to be an industrial giant. We remain family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility. In the Lavazza Group we are committed to build a better world, one coffee at a time. We offer products of superior quality, obtained through a sustainable model based on innovation, passion and expertise. At Lavazza Professional, our goal is to fuel workplace productivity and wellness, proudly serving premium Lavazza coffee from our Multi-drink and Barista Collection systems, our industry leading, versatile office coffee and vending technologies offer tailored options to fit any workspace, any size of business and any industry. As a company, we have a profound commitment to Sustainability and are proud to announce our “Roadmap to Zero” to completely neutralise the Group’s carbon footprint by the end of 2030. You can be proud to join a company dedicated to sustainability, innovation, and employee development. The Package – Competitive salary plus annual bonus scheme Car allowance Well Being Package Company Pension Private Medical cover Life assurance Generous benefit package The role – UK Sales Director Reporting to the UK Business Leader, this role is a member of the UK Market Leadership Team. The role is supported by a team of 3 Regional Sales Managers, creating new business deals and managing large account customer retention, with the smaller customers in the local channel managed through the office-based Customer Account Manager (CAM) Team. The direct Local Channel accounts for approx. 30% of our UK Market Net Sales and is a critical pillar for the UK business strategic plan, supporting the overall growth and earnings targets in the coming years. The Local Sales Director is responsible for leading the local sales team of 25 associates to deliver the sales and profitability objectives of the channel, through the successful sourcing and conversion of new business prospects and the retention and expansion of the existing Lavazza Professional customer base. The role leads and manages all aspects of the local sales funnel, driving a strong lead generation process (in collaboration with the UK Marketing Director), generating quality customer appointments and converting them into profitable, sustainable business partnerships. Budgeting In collaboration with Commercial Finance, they define and manage the local channel sales targets, and overhead budgets on an annual basis, accurately forecasting the year’s delivery of new business, repeat machines and drinks volumes and associated revenues and margins. Sales tools and compensation plans The Local Sales Director will work on continuously improving the Local sales approach to be able to land the best quality business whilst retaining existing Local Accounts. The role holder will work collaboratively with other functions to develop the right sales materials, strategies and compensation plans that will drive the right behaviors and deliver the planned results. Strategy Development As a collaborative member within the UK Leadership team, the role influences business strategy by identifying and sharing market trends, shaping new solutions & competitive differentiation to grow the Lavazza Professional portfolio of offerings, services and business opportunities. Leadership The Local Sales Director will lead, engage and develop the functional sales capabilities and productivity of their team to deliver top-line growth and improvements in channel profitability year on year. Through visible leadership and regular, engaging communication, they will model the Lavazza values of Authenticity, Passion for Excellence, Inventiveness and Responsibility. Skills Required include: Collaboration & Partnership The ability to encourage positive teamwork and a cross-functional way of working, including everyone in daily activities. It involves building a diverse network inside and outside the organization and effectively integrating different points of view to create shared value. Problem Solving & Decision-Making The ability to make effective decisions, even in absence of complete information, balancing fact-based/data-driven approach with creativity and being accountable for outcomes and risks. Customer Orientation The ability to manage the needs and expectations of customers (clients, colleagues, other stakeholders). This involves the ability to develop/improve/innovate products, services and processes, measure the results achieved and value created and quickly adjust actions accordingly. Big Picture & Vision Has a broad understanding of the business/industry and the direction of the Lavazza Group, monitoring market trends and external factors. Finally, it requires an integrated knowledge of the Group’s organization, processes and dynamics, the ability to identify interconnections and, most importantly, how their role directly impacts the Group context. Leading People Leading People is the ability to motivate and inspire others, give meaning to actions, create a “free and safe” work environment and support team members in their professional development. Finally, it involves the ability to assign SMART goals to team members, readjust their workload and priorities (if necessary), delegate and use mistakes as opportunities for growth, providing and seeking continuous feedback. ESSENTIAL -Leadership & interpersonal skills across all teams and operating levels ESSENTIAL Ability to negotiate at a senior level both internally & externally ESSENTIAL - Strong financial and analytical approach underpinned through evidence-based decision making ESSENTIAL -Demonstration of Sales KPI & Sales funnel application and management The successful candidate will be required to complete and satisfy full back ground checks which will include a DBS check. Candidates must understand that we are based in Basingstoke, North Hampshire and this is where they will be based.

Production Engineer – Manufacturing & Continuous Improvement - £35k - £40k I’m partnering with an innovative manufacturer of optical systems to recruit a skilled Production Engineer. This is a great opportunity for someone who enjoys improving processes, supporting production teams, and helping bring new high-tech products to life. The Role You’ll play a key role in supporting daily manufacturing operations - ensuring smooth production flow, maintaining quality standards, and driving continuous improvement initiatives. You’ll also assist with the introduction of new products and act as a key support for the Production Engineering Manager. What You’ll Do • Support production teams and maintain high on-time delivery standards, • Identify and implement process improvements, • Assist in introducing new products into manufacture, • Provide hands-on technical and troubleshooting support, • Communicate effectively across production, engineering, and leadership teams About You • Background in manufacturing or mechanical engineering, • Strong problem-solving and process improvement mindset, • Excellent communication and attention to detail, • Hands-on approach with a drive to learn and develop Why Apply? • Work with cutting-edge optical and LED-based technologies, • Join a collaborative, forward-thinking team, • Competitive salary, strong benefits, and hybrid flexibility, • Opportunities for professional growth and impact, • Competitive salary up to £40k If you’re a proactive Production Engineer looking to make a real difference in a world-class manufacturing environment, I’d love to hear from you - apply or message me directly for a confidential chat.

Job Summary The Health, Safety and Environmental Manager plays a crucial role in ensuring a safe working environment for all employees. This position is responsible for developing, implementing, and maintaining health and safety policies and procedures in compliance with legal regulations. The ideal candidate will possess strong analytical skills and a proactive approach to identifying potential hazards, ensuring that the organisation prioritises the health and safety of its workforce. This position will located in our Basingstoke sites which consist of two factoring environments and one office environment. Why Join LAVAZZA- Part of an international company LAVAZZA Professional prides itself on its people and their development. Competitive salary plus annual profit and performance related bonus. Uniform and all equipment provided. Generous benefits package including pension, private medical insurance, life assurance, benefits portal, plus many more. Key accountabilities: • Develop and maintain HSE policies, procedures, and management systems, ensuring they are aligned with ISO 45001 & ISO 14001 and Lavazza Group requirements., • Keep up to date with legislative and regulatory changes, and industry best practices ensuring the organisation remains compliant., • Undertake management system audits to ensure HSE regulations are adhered to., • Lead investigations into accidents, incidents, and near misses, identifying root causes and implementing preventative measures., • Provide expert advice and guidance on HSE matters to employees and management., • Lead Health & Safety committee meetings with Safety Representatives and Area / Line managers., • Monitor and report on HSE performance metrics for regulatory and corporate requirements, including Energy Saving Opportunity Scheme (ESOS), Streamline Energy & Carbon Reporting (SECR), Battery & · Accumulation, Waste Electrical & Electronic Equipment and Lavazza Sustainability., • Work with other Lavazza Group sites to share and develop best practice across the organisation., • Liaison with all functional areas within Lavazza Professional to assure HSE requirements are fully understood and executed. (Manufacturing / Supply – Machine Workshop and Drinks Factory, R&D, Field Service, Field Operation services and site offices)., • Conduct regular inspections and risk assessments to identify potential hazards and ensure a safe working environment., • Support the contractor accreditation membership scheme for the Field Service to visit customer sites., • Provide in-house training to raise awareness and understanding of the HSE requirements., • Site contact for regulatory and Asset Conservation site visits., • Management of the Basingstoke sites waste streams including registration of licences and exemptions, • Being an active member of the Energy Saving Team., • Ensuring site security arrangements are in place for both Basingstoke sites., • Providing a business HSE strategy to ensure compliance, promoting continuous improvement and a proactive safety culture., • Managers meetings - Review key performance indicators including leading and lagging metrics, incidents, performance data, trends, objective setting and areas of improvement. Monitor performance. With engineering and facilities team, review opportunities to reduce site energy., • Qualified to NEBOSH Diploma Occupational Health & Safety - ESSENTIAL, • Strong knowledge and understanding of health safety and environmental regulatory framework - ESSENTIAL, • Member of IOSH and an up to date Blueprint CPD - ESSENTIAL, • Experience with ISO45001 & ISO14001 management systems & certification audits - ESSENTIAL, • IEMA / ISEP certificate in Environmental management - ESSENTIAL, • Experience within a food manufacturing environment - ESSENTIAL, • Strong computer skills, experience in Windows, Excel and PowerPoint - ESSENTIAL, • Excellent communication and leadership skills, with the ability to influence and engage stakeholders at all levels. - ESSENTIAL, • Ability to prioritise business requirements - ESSENTIAL The successful candidate will be subject to background checks which may include a DBS check. All applicants should be located within the UK due to the interview process.

Job Title: Vehicle Damage Assessor Location: Remote Salary: £37,000 Term: Permanent To provide our customers with a world class claims service by ensuring that their claims are assessed quickly, and if valid are settled in the shortest possible time. The Engineering Team deal with all aspects of both Insured and Third-party motor inspections, using state of the art technology to receive and audit estimates prior to authorising repairs to their Approved Repairer Network as well as Customer Nominated Repairers. The Engineers also inspect and deal with all total loss claims. Support is given to all aspects of the business by the team to assist in the claims process for both insured and third party to expedite settlement and minimise costs. What will I be doing? • Provide support to the Customer Support Manager by ensuring delivery of own performance against agreed objectives, KPI’s and SLA’s, • Assess, negotiate and authorise vehicle damage repair estimates using in-house image and Audatex estimating systems, • Assess and negotiate vehicle total loss settlements, categorise vehicle salvage as per the ABI code of practice and settle the claim with the customer, • Maintain knowledge in specialist area to improve understanding of technical issues, • Preparing and delivering case technical decisions and solutions to the customer / claims team, in line with agreed processes at designated authority level, • Monitor performance of Approved Repairers, recognising potential areas of improvement and relationship building/liaison, • Manage customer expectations and potential problems, preventing escalation into complaints, • Treat our customers fairly and ensure that the customer receives world class customer service in accordance with industry and company guidelines, • Support cost, service and process efficiency projects across the team, as well as participating in departmental projects What do I need?, • Good working knowledge of motor vehicle construction and modern repair techniques, • Member of either IMI, IRTE or IAEA, • Must have current ATA VDA accreditation and working towards IAEA Salvage AQP, • Motor Claims knowledge including a basic understanding of insurance principles, • Good working knowledge of computerised damage estimating systems, including Audatex, • Good spoken and written communication skills, • Accuracy and attention to detail, • Positive and self-confident approach when dealing with our customers, • Ability to utilise qualities such as empathy, tact, assertiveness and diplomacy when talking to our customers, • Ability to work well under pressure, meet deadlines and where required be able to use own initiative We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: • 23 days annual leave plus bank holidays, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career, • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Location: Basingstoke (hybrid 3 x per week in the office) Employment Type: Full time/ permanent Salary: Competitive salary Hours: 36.25 hours per week Monday-Friday Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-CL1 #LI-Hybrid This is the job We’re looking for a Finance Analyst to join the AA Operations Finance team based in Basingstoke. In this role, you’ll support the Senior Finance Manager across key financial planning cycles, including the annual budget and quarterly forecasting processes. You’ll be responsible for populating forecasts using business inputs and managing variance analysis tools to identify anomalies or significant changes that require challenge. You’ll maintain and develop the Operations finance forecast models, helping the business understand and explain the c£300m annual Operations cost base. Working closely with the Financial Reporting and Business Partnering teams, you’ll contribute to performance analysis and provide insight into both historical and projected results. This role also offers the opportunity to collaborate directly with our Analytics & MI teams, ensuring a strong link between financial planning and data-driven decision-making. What will I be doing? • Producing accurate and timely weekly and monthly trackers aligned to Budget and Forecast cycles, • Collaborating with the Financial Reporting team to ensure precise month-end reporting, while continuously improving speed, accuracy, and insight, • Reviewing and challenging operational costs independently to influence spend behaviour and drive efficiencies, • Enhancing and maintaining financial models to improve forecasting accuracy, identify risks and opportunities, and support decision making, • Streamlining manual reporting processes and transitioning outputs to PowerBI requiring technical expertise in automation and proven experience in PowerBI, • Supporting forecasting cycles with analytical insights to highlight trends, anomalies, and provide clear explanations of financial performance, • Delivering robust planning assumptions for annual budgets and monthly/quarterly forecasts, • Assisting the Senior Finance Manager and wider finance team with ad hoc projects and tasks, • Operating within a defined scope under limited supervision, with occasional travel expected Skills & Experience • Strong Excel skills (including VLOOKUPs and Pivot Tables); experience with PowerBI is desirable, • Working knowledge of MS PowerPoint, SAP, and BPC (preferred but not essential), • Experience with stock management processes beneficial, • Solid understanding of financial processes and performance analysis, • Proven experience in an accounting or finance role, with a keen eye for detail and accuracy, • Confident working with data to identify trends, anomalies, and opportunities, • Comfortable streamlining manual processes and implementing automation solutions, • AAT qualified or part-qualified ACCA/CIMA, • Adaptable and flexible, with the ability to manage multiple priorities under pressure, • Self-motivated with strong initiative and a drive to deliver results, • Clear and confident communicator with a collaborative approach, • Enthusiastic, positive, and solutions-focused, • Organised and able to work independently within a defined scope, • Committed to personal development and open to change, • Analytical thinker with sound judgement and attention to detail, • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Job Title: Customer Communications Manager Location: Basingstoke – Hybrid – Three Days in Office Employment Type: Maternity Cover – Fixed Term Contract Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-EJ1 #LI-Hybrid This is the job As our Insurance Customer Communications Manager, you’ll take the lead in shaping how we communicate to our customers through letters, emails, SMS and online across their entire journey, from quote to renewal and everything in between. You’ll be the driving force behind clear, consistent, and customer-first communications, supporting critical growth, value and savings initiatives, ensuring every message we send is accurate, engaging, and aligned with our brand and regulatory standards. You’ll manage a talented team of three, guiding them through a challenging pipeline of change initiatives and communication updates. Whether it’s updating our communications suite to support exciting launches, making updates to print items, responding to incidents and managing remedial action, or supporting strategic customer journey projects, you’ll play a key role in delivering improvements that make a real difference to our customers and our business. What will I be doing? • Leading the development and delivery of all customer communications across the full lifecycle, from quote to post-sale, ensuring clarity, consistency, and compliance, across all communications channels (letters / emails / SMS / online) and proposing new ideas to drive improvements., • Managing a busy pipeline of communication changes, carefully developing, testing and releasing change whilst balancing regulatory deadlines, customer needs, and commercial priorities., • Coaching and supporting a team of three, helping them deliver high-quality work across multiple projects and change initiatives., • Assessing communication requirements, translating them into effective and actionable communications change and delivery plans., • Reviewing and refreshing key communication assets such as welcome packs, renewal documents, and printed materials., • Acting swiftly to resolve communication issues and incidents, ensuring remedial actions protect customer trust and experience., • Collaborating with the Customer Journey Manager to deliver strategic initiatives that drive customer value and business growth., • Manging a £2M fulfilment budget – ensuring we remain on budget, are driving savings and are not surprised by unforeseen costs, • Overseeing the end-to-end delivery process for communications via post, email, and SMS, identifying and resolving any issues., • Ensuring all communications meet brand, regulatory, and quality standards, while briefing operational teams for smooth implementation. What do I need?, • Strong organisational and project management skills, with the ability to manage multiple projects and prioritise effectively under pressure., • Proven experience delivering customer communications and / or change across digital and offline channels, ideally within Insurance or Financial Services., • Strong leadership skills with the ability to coach, support and inspire a small team to deliver high-quality impactful work., • A customer-first mindset, with a passion for creating communications that drive engagement and positive outcomes., • Excellent attention to detail, ensuring accuracy, consistency, and compliance in every piece of communication., • Creative and strategic thinking, balancing regulatory requirements with customer experience and commercial goals., • Exceptional written communication skills and proficiency in Microsoft Office, especially Word., • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler. We are looking for a dynamic and experienced Assistant Branch Manager to join our team. Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with, management, administration, and processes associated with a vibrant retail environment and associated stock and people management. Key Responsibilities: Alongside the Branch Manager, motivate your branch team to achieve sales targets and meet key performance indicators (KPIs). Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone. Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge. Required: Proven experience in a supervisory or management role Strong leadership and team management skills. Excellent customer service and sales skills. Knowledge of interior design trends and products. Strong organizational and administrative skills. Preferred Skills: Experience with stock management and retail processes. Ability to work in a fast-paced environment. Strong communication and interpersonal skills. If you're outgoing, friendly, have a positive attitude and don't mind lifting a few heavy boxes of tiles, then you're just the person we want to talk to. With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals, you'll love working for CTD and we can't wait to hear from you. Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we'll be in touch ASAP to arrange your chat with the hiring manager. Closing Date Sunday 23 November 2025 TPBN1_UKTJ

Lead implementation of process changes, including ERP upgrades and automation projects. Analyse existing processes to identify inefficiencies and areas for improvement.

A fantastic opportunity has arisen for a Business Process Continuous Improvement Manager to join a global leader in design and manufacturing in Hertfordshire. As the Business Process Continuous Improvement Manager, in Hertfordshire, will be a Fixed Term Contract and you will report into the Finance

Process Development Manager (Beverages)- 12-Month FTC. Lead the scale-up and commercialization of new products and processes, including CAPEX evaluations and Third-Party Manufacturing (TPM) qualifications. Ensure food safety and quality standards through the design of thermal processes that meet com

Our client is a leading UK law firm known for its people-first approach, inclusive culture, and forward-thinking mindset.They’re on a journey to improve how they deliver exceptional service, balancing operational efficiency with a genuine care for their clients.You’ll join a growing Client Exper

Payroll Process ManagerLocation: Crawley (Hybrid - up to 3 days working from home)Reporting to: Process Performance Manager, BucharestAre you a people-focused leader with a passion for global payroll excellence and process transformation? Do you thrive in inclusive environments where collaboration,

Key ResponsibilitiesAnalyse existing processes to identify inefficiencies and areas for improvementMap workflows and design streamlined solutions using Lean, Six Sigma, and Kaizen principlesLead implementation of process changes, including ERP upgrades and automation projectsCollaborate with cross-f

Principal Process and Performance Manager - S2C / CLM Systems Lead Summer-Browning Associates is currently supporting our Defence client, who is seeking a Principal Process and Performance Manager for an initial eleven-month assignment with the option to extend.

CPI has an exciting opportunity for an Impact Manager to join it’s small, agile, and highly motivated impact team; playing apivotal role in embedding the High Value Manufacturing Catapult ( HVMC )’s Impact Evaluation Framework and our Measures of Success into organisational processes and systems

If you need any adjustments during the recruitment process, please let us know.

Are you an experienced Process Engineer with a passion for sustainable engineering and large-scale delivery? We’re looking for a senior engineer to join Carbon Neutral Fuels as Engineering Manager for the FEED phase of our flagship Power-to-Liquid Sustainable Aviation Fuel (SAF) project, ASAP-DAC.

Strong analytical skills to assess current processes and identify areas for improvement with the ability to develop innovative solutions to streamline processes and enhance efficiency. Demonstrated analytical experience, with a background in process development and the ability to implement lessons l

This role will be accountable for the day-to-day management and successful delivery of defined projects, with a focus on ERP/finance systems and processes across the global finance function. Developing and maintaining strong relationships with business process owners and key stakeholders, effectivel

Are you an experienced product or process leader with a proven track record in transforming procurement and contract management processes? This is an exciting opportunity to take ownership of S2C and CLM processes, driving efficiency, system optimisation, and user-focused solutions across high-profi

We're looking for an Operations Manager to help us solve the toughest problems in our global fintech. Leading continuous improvement initiatives to identify inefficiencies, streamline processes, and implement Lean Six Sigma principles across the organisation. A solid understanding of scalable proces

Process Excellence Manager – Customer Journey. We are seeking a highly capable and strategically minded Process Excellence Manager to lead the improvement of all stages of our client’s customer journey. As the Process Excellence Manager, you will collaborate across functions to deliver seamless

Process Development Manager - Up to 14 month FTC. We’re looking for an experienced Process Development Manager to lead and deliver exciting development projects, ensuring smooth transitions from kitchen, through the factory and to launch. Proven experience leading process development or NPD projec

Principal Process and Performance Manager - S2C / CLM Systems Lead. Summer-Browning Associates is currently supporting our Defence client, who is seeking a Principal Process and Performance Manager for an initial eleven-month assignment with the option to extend. Experience in source-to-contract pro

Process Development Manager (Beverages)- 12-Month FTC. FMCG Talent Manager | Consumer Product Recruitment Experts. Lead the scale-up and commercialization of new products and processes, including CAPEX evaluations and Third-Party Manufacturing (TPM) qualifications.

Customer Services Process Development Manager. Own the continuous improvement of Customer Service processes by maximising the efficient use of our Zendesk instance. Act as the business owner and champion for “The Liberty Knowledge,” defining and implementing best-practice processes across custom

Materials and Process Technology Senior Manager. The successful candidate will manage a team of first level managers and Individual contributing engineers responsible for providing Materials & Process Engineering (M&PE) support in the following skill areas - Composites & Bonding, Metals, Finishes/Co

Job Title - Technical Manager - Process Engineering - Subject Matter Expert. The Technical Manager will be a key member of the Engineering Management Team, responsible for providing technical leadership and business improvement in a specific area of expertise.

This will require the development of a proactive relationship with the Engineering Leadership Team, Design Delivery Managers, Framework Design Managers, Discipline Managers and external clients, but will deliberately not be on project critical paths for delivery activities. This will require the dev

Requirements for the Process Improvement Manager. Process Improvement Manager from a legal background. Responsibilities of the Process Improvement Manager.

Automation Design Process Manager.

As area manager, you will be the first point of contact during the sales process at new and existing clients in UK. In the sales process, you will work closely with the CCO and fellow sales engineers and sales managers within the Gpi Group. General Manager - Luxury Country House Hotel.

Job title: Business Change and Process Improvement Manager. We are seeking an experienced, detail-oriented Systems Manager to optimize business processes, manage technical projects, and guide a skilled systems team. A key focus on Business Process Management, identifying opportunities for improvemen

Helping companies hire the best research, insights and strategy professionals!.Our client is a leading UK law firm known for its people-first approach, inclusive culture, and forward-thinking mindset.They’re on a journey to improve how they deliver exceptional service, balancing operational effici

The Senior Process Quality Excellence Specialist (SPQES) will support the Head of Process Quality Excellence (HPQE) for GCSO in developing and maintaining its clinical quality systems/procedures and ensuring quality and compliance risks are appropriately identified and mitigated. Support the HPQE in

This newly created role sits in the Transforming Processes team within the Chief Digital Office, responsible for reimagining customer processes to deliver excellent experiences. The Transforming Processes Manager will help operationalise AI across customer journeys and colleague experiences. Transfo

Facilitating workshops with key stakeholders and process operators to document in Microsoft Visio, utilising Lean Six Sigma methodologies to eliminate errors and inefficiencies of process. Establish relationships and working arrangements with Process Owners to ensure they drive adoption and continuo

To follow the CPI business Customer Relationship Management ( CRM ) methodology and process ensuring all customers and opportunities are tracked on CRM and fully up todate. To maintain and manage an account management process. Business Development Manager (HealthTech).

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Opportunity to shape and modernize processes at scale within a leading global asset manager. Head of Business Process Innovation – Global Asset Manager. Deliver actionable recommendations to modernize workflows, leveraging data, technology, and process optimization techniques.

You will work closely with the Global Process Owner (GPO) and key stakeholders to define, document, and continuously improve business processes within Warehouse Management (WM). Proven track record in process improvement and process design (Lean, Six Sigma). Support the GPO in defining the process v

If you are a Principal Process and Performance Manager, apply now or send your CV to Spinwell!. Role: Principal Process and Performance Manager REF 95050. Spinwell is recruiting for a Principal Process and Performance Manager for an excellent opportunity within the public sector.

Process Modeller, Process Insights, Process Intelligence, Process Governance or equivalent). Business process management; process modelling; process design; process re-engineering. Experience in analysing process efficiency and identifying improvement opportunities leveraging process data.

Process Improvements Manager (5338). Process Improvements Manager (5338). Oversee the change management process, ensuring that all team members are informed and prepared for process changes.