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Operations Manager Location: Brentwood Office Reports to: Managing Director The Role Job Summary The Operations Manager is responsible for overseeing all aspects of daily operations, ensuring that works (from small maintenance jobs to large-scale electrical installations) are executed efficiently, safely and profitably. This role bridges technical expertise, team leadership, client management and strategical operational planning. The Operations Manager ensures compliance with industry standards, optimises workforce performance, manages budgets, and fosters a culture of safety, accountability and continuous improvement. Key Responsibilities 1. Operational Oversight and Contract Management • Plan, schedule and monitor all electrical contracts, including installations, repairs and preventative maintenance, • Allocate resources efficiently, ensuring the right personnel, tools and materials are available for each contract, • Tract Contract milestones, timelines and deliverables to ensure deadlines are met, • Develop contingency plans to address delays, resource shortages or unexpected technical issues, • Implement and maintain standard operating procedures for field and office operations 2. Leadership and Team Management • Manage and support Contract Managers in ensuring delivery of contracts, • Lead, mentor and manage electricians, technicians, supervisors and support staff on all contracts, • Conduct regular performance reviews and identify training needs to enhance skills and safety awareness, • Foster a collaborative, accountable and results-driven working environment, • Recruit, onboard and retain qualified staff to achieve operational needs, • Promote professional development and career growth within the team 3. Quality Assurance and Safety Compliance • Ensure all electrical works comply with local and national electrical codes, safety regulations and Company y Policies, • Implement and monitor strict safety protocols on all job sites, • Conduct regular audits, inspections, risk assessments to prevent accidents and ensure quality standards, • Investigate incidents, near misses or client complaints, implementing corrective measures as needed, • Ensure the business is kept up to date in regulatory changes and industry best practices 4. Client and Stakeholder Relations • Serve as the primary point for clients regarding contract status, scheduling and technical advice, • Maintain strong relationships with suppliers, subcontractors, regulators and other key stakeholders, • Address client concerns promptly and professionally, ensuring customer satisfaction, • Develop proposals, plans and progress reports for clients and Senior Management 5. Financial and Resource Management • Prepare and manage budgets, labour costs and materials procurement, • Monitor contract profitability and operational costs, recommending cost saving initiatives, • Approve purchase orders and invoices in line with Company policy, • Analyse operational data and productivity metrics to identify areas for improvement, • Contribute to strategic planning, forecasting and resource allocation for future contracts 6. Continuous Improvement • Identify opportunities to streamline operations, reduce waste and increase productivity, • Introduce and implement new technologies, tools and systems to enhance contract efficiency, • Foster a culture of innovation, accountability and operational excellence, • Evaluate feedback from clients and team members to refine process and service delivery 7. Reporting and Documentation • Maintain accurate records of the contracts’ performance, budgets, safety reports and employee performance, • Generate periodic reports for Senior Management on operational performance, challenges and opportunities, • Ensure compliance with internal reporting standards, client documentation and regulatory requirements Qualifications & Experience • Minimum 5-10 years’ experience in electrical services, contract and/or operations management, • Strong commercial awareness and understanding of contract profitability, • Electrical background with knowledge of electrical systems, installation, repair and maintenance practices (qualified electrician or equivalent industry experience), • Excellent leadership and exceptional team management skills, • Proven experience managing multiple fast-paced contracts, • Effective communication, client relation and stakeholder skills, • Strong problem solving, decision making and organisational expertise, • Knowledge of Occupational Health and Safety Regulations Key Competencies • Technical knowledge of electrical systems, • Leadership and People Management, • Contract planning and execution, • Budgeting and financial oversight, • Risk Assessment and Safety Compliance, • Client relationship management, • Strategic thinking and process improvement, • Performance monitoring and KPI Analysis

Job Title: Sales Account Manager Location: Brentwood, Essex Reporting to: Office Manager About Us We are a fast-paced and growing animal feed wholesaler supplying a wide range of feed and bedding products to retailers, merchants, and equine professionals. Due to continued growth, we are seeking a driven and customer-focused Sales Account Manager to join our busy sales team. The Role This is a dynamic, desk-based sales role within a high-volume, fast-moving environment. The successful candidate will be responsible for managing existing customer accounts, driving new business opportunities, and delivering exceptional customer service. This position requires someone who thrives under pressure, can multitask effectively, and maintains attention to detail in a busy sales office. Key Responsibilities Sales & Account Management • Manage a portfolio of existing wholesale accounts, • Proactively generate new business opportunities, • Identify upselling and cross-selling opportunities across product ranges, • Build strong, long-term customer relationships Sales Desk Duties • Process inbound and outbound sales orders/purchase orders accurately and efficiently, • Handle high volumes of phone and email enquiries, • Provide product advice and pricing information, • Coordinate with warehouse and logistics teams regarding stock and deliveries, • Manage customer queries, complaints, and returns professionally, • Maintain accurate customer records on internal systems, • Monitor stock levels and communicate availability to customers, • Support credit control with payment follow-ups where required Administrative & Operational • Maintain detailed sales records and reports, • Support promotional campaigns and seasonal sales drives, • Keep up to date with product knowledge and market trends Skills & Experience Required • Previous experience in a sales or account management role, • Experience within animal feed, agricultural, or equine sectors preferred (equine knowledge advantageous but not essential), • Strong customer service skills, • Ability to work in a very busy, high-pressure environment, • Excellent communication and negotiation skills, • Highly organised with strong attention to detail, • Confident using CRM systems and Microsoft Office – most notably Excel, • Self-motivated with a proactive approach Personal Attributes • Resilient and calm under pressure, • Positive, team-oriented attitude, • Commercially aware, • Flexible and adaptable What We Offer • Competitive salary (based on experience), • Supportive and energetic team environment

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Racquets Coordinator to join our Club teams, to support in the management of our racquets programmes. The Role * Coordinate a high-quality racquets programme, optimising court usage across private coaching, inclusive classes and member bookings * Deliver engaging racquets events, leagues, workshops and member experiences * Foster a positive, inclusive and welcoming racquets community * Collaborate with cross-functional teams to integrate racquets into wider club wellness initiatives * Monitor programme quality through class observations, app ratings and member feedback, implementing improvements where needed * Take responsibility for Safeguarding Children & Vulnerable Adults policy adherence, ensuring concerns are reported correctly * Coach members across relevant racquets disciplines * Develop working relationships with the Lawn Tennis Association and other professional associations * Liaise with the Junior Activities Supervisor, Swim Co-ordinator and other club departments to support junior racquets provision * Ensure all new members receive a racquets assessment and appropriate club rating as part of induction * Guarantee all lessons and classes are covered by qualified coaches and compliant with statutory guidelines * Supervise and inspire the racquets team to achieve exceptional standards in service, safety and brand delivery * Support the Racquets Manager in driving a commercially successful product, delivering strong KPIs * Recruit and retain high-performing racquets coaches * Facilitate team engagement through training and development sessions * Conduct regular quality assessments for coaches, with additional support where required Experience * Recognised UK racquets accreditation (e.g. tennis/padel qualification as appropriate) * Proven experience developing and implementing successful racquets programmes * Experience coordinating self-employed coaches and ensuring industry compliance and health & safety standards * A track record of achieving commercial targets and delivering world-class experiences * Excellent people skills and a passion for coaching and developing others * Strong organisational, administrative and IT skills * Experience handling complaints professionally and efficiently Our Perks • 30 days including bank holidays (pro-rated) annual leave plus a Celebration Day – and we want you take them, • Access to The Peoples Pension, with our contributions at 3%, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V., • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions., • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) -, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert., • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions., • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges., • Access to ePoints, offering loads of online discounts to retailers., • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR, • Our people - Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift managementWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high, • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews, • Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush, • Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service, • Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line, • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career!

We're recruiting an experienced Housing Manager to join a local authority on a 12-month contract, stepping into a key leadership position within the housing service. This is an urgent requirement due to a departing manager and offers the opportunity to take ownership of a high-performing team, managing both operational delivery and strategic oversight across housing management functions. This is a community-based role with a strong on-site presence. The Role ·Lead and manage housing management services across tenancy, estates and resident services, ensuring effective and compliant service delivery. ·Manage complex tenancy issues including escalations, breaches, ASB cases and enforcement action in line with legislation and policy. ·Handle formal complaints and ensure timely, professional and customer-focused responses. ·Provide day-to-day leadership, guidance and support to frontline housing staff, driving performance and consistency. ·Oversee rent collection and income-related activity, supporting teams to manage arrears effectively. ·Manage estates services including grounds maintenance and contractor performance. ·Develop, manage and monitor Service Level Agreements and contracts to drive service improvement. ·Lead on tenancy fraud investigations and ensure appropriate action is taken. ·Monitor service performance, identify areas for improvement and impleme...

Marks Consulting Partners are currently looking for a Housing Manager to work with one of our Local Authority Clients in Essex. What the Job Will Be Doing * Leading on complex tenancy management cases, including escalations, complaints and high-risk situations * Overseeing rent collection, anti-social behaviour, tenancy breaches and legal notices * Supporting and guiding operational staff on tenancy-related matters, providing leadership and expertise * Managing formal complaints, ensuring timely, high-quality responses in line with policies and standards * Overseeing estates and grounds maintenance services, ensuring high service delivery standards * Managing contracts and Service Level Agreements (SLAs), monitoring performance and driving improvements * Handling tenancy fraud investigations where required * Working across multiple service areas to ensure a joined-up and effective housing service * Contributing to service improvement initiatives to enhance overall performance and resident satisfaction What You Will Need * Strong background in housing management across both operational and strategic levels * Experience managing complex tenancy cases and complaints * Confident communicator with the ability to support and influence teams * Ability to work across multiple service areas and manage competing priorities * Full UK driving licence and access to a vehicle Desirable...

Marks Consulting Partners are currently looking for a Repairs Manager to work with one of our Local Authority clients in Essex. Your Day-to-Day * Supervise staff and be responsible for budgetary control. * Manage a repairs and property management division. * Demobilise the current contract. * Assist with all aspects of compliance and provide assistance on complaints, member enquiries and ombudsman cases. What you’ll need * Experience of contract management (either as client or contractor). * Excellent negotiating skills. * Excellent literacy, numeracy and communication skills. Marks Consulting Partners specialise in contract and permanent recruitment of technical property staff for the public sector including housing associations, local authorities, and related private sector companies. We do not advertise all of our vacancies so please give us a call and register with us to be notified of all suitable roles...

We're Hiring: Completions Agent Location: Fully Remote (Including all training) Type: Full Time, permanent Reports to : Team Manager Salary - Competitive Start Date - 11th May 2026 We are looking to hire a Completions Agent to manage a pipeline of mortgage applications from approval through to completion. You will ensure cases progress efficiently, keep all stakeholders updated, and deliver a high standard of service throughout the completion journey. From time to time, you may also support other roles within Lending Operations. • Manage a pipeline of mortgage applications, ensuring all expectations are clearly communicated and met., • Handle all stakeholder communication in line with company policies and service standards., • Liaise regularly with solicitors to progress cases to completion., • Build strong working relationships with Sales and Credit Risk teams to support service and quality improvements., • Act fairly and professionally when dealing with intermediaries, solicitors and valuers., • Check all applications for completeness before submitting for funds release approval., • Assess and action all correspondence to ensure lending criteria and conditions are met., • Maintain accurate file and data records at all times., • Handle complaints in line with the company's complaint handling procedures., • Support colleagues' pipelines during periods of absence., • Identify opportunities to improve processes and support the delivery of system and workflow changes., • Carry out responsibilities relating to Treating Customers Fairly and Financial Crime, including money laundering and fraud prevention., • Experience in a processing or administration environment., • Mortgage Completions Experience, • Financial services experience and confident telephone handling, including complaint handling., • Strong integrity and commitment to treating customers fairly., • Awareness of the mortgage and financial services market., • Ability to follow policies and procedures and stay updated on any changes., • Strong awareness of risk and the ability to manage it in day to day activities., • Ability to use all relevant systems confidently., • Ability to work to performance targets and service standards. Apply today and be part of the Kensington Mortgages family and help us to continue making a positive impact in the lives of our customers. All offers of employment are subject to background checks including DBS, credit, and Right to Work verification. Start Date: Monday 11th May - Please ensure availability for training and avoid long periods of annual leave during the initial onboarding phase.

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more... Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Communities Team at L&Q: • We are looking for two engaging, personable, and resilient new Communities Coordinators to join our busy site-based team on two remedial works projects in Winsford and Delamere., • The role will work with our Communities Manager on site to manage communications with residents to resolve complex and multifaceted issues on the developments. • Day-to-day responsibilities include acting as the central point of contact between residents and stakeholders and the project team, answering individual enquiries, managing the email inboxes, booking appointments, responding to resident complaints and MP enquiries, and attending site-based meetings., • With previous relevant experience within the housing or construction sector, you will use your skills to liaise and support residents, acting as the link between them and the project and site teams carrying out remedial works, ensuring that residents are made aware of scope of works and timescales., • You may have to explain and agree temporary rehousing options where work cannot be carried out with residents in their homes. This may also involve undertaking home surveys to identify the needs of vulnerable residents., • Occasional work outside of normal working hours will be required for events, evening meetings and early works on site., • High quality customer service and interaction skills., • Relevant resident liaison, housing, or customer service experience, • Strong written and verbal communication, • Ability to deal with challenging conversations and efficiently manage complaints at all levels #TJ

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR, • Our people - Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift managementWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high, • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews, • Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush, • Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service, • Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line, • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career!

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDSAn achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to £2,000 Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKSDays out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOROur people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career

Contract Manager (Repairs & Maintenance) Temporary, Full Time £500 per day (umbrella) Location: Essex A local authority is recruiting a Contract Manager within their Repairs and Property Maintenance service on an initial 6‑month temporary basis. This role will require office presence 2-3 days per week. About the Role The postholder will be responsible for overseeing the delivery of repairs and property maintenance services, which are delivered by Morgan Sindall Property Services. They will lead both the day‑to‑day operational management of the service and the demobilisation of the existing contract, ensuring continuity of service and a smooth transition. Key Responsibilities Supervise staff and manage associated budgets. Provide reports, briefings and professional advice to senior leadership and committees when required. Lead the effective management of the repairs and property maintenance function. Coordinate and manage the demobilisation of the current contract. Produce periodic performance reports covering service quality and financial status. Support all aspects of compliance and assist with complaints, Member enquiries and Ombudsman cases. Undertake any other duties appropriate to the grade and responsibilities of the role.Essential Skills & Experience Experience in contract management, either client‑side or contractor‑side. Strong negotiation abilities. Excellent communication, literacy and numeracy skills.Desirable Skills & Experience Professional housing qualification. Significant senior‑level experience within housing management. Strong understanding of housing legislation. Experience developing and operating tenders. Experience negotiating with Trade Unions

Location: Basildon Salary: 50/55k Paye Start Date: Immediate We are currently looking for an experienced contracts manager to join a busy team working out of the Basildon office. This is a perm position offering consistent, long-term work.This would be a mixture of social housing/commercial and planned works contracts. Key Responsibilities: • Manage contracts covering responsive repairs, voids, and planned works (e.g. kitchens, bathrooms, roofing, cyclical maintenance), • Oversee contractor performance to ensure compliance with KPIs, SLAs, and contractual obligations, • Monitor budgets, control costs, and ensure value for money across all programmes, • Lead regular performance and review meetings with contractors and internal stakeholders, • Ensure all works comply with health & safety regulations and relevant legislation, • Manage risk, identify issues early, and implement corrective actions, • Work closely with planners, surveyors, and housing teams to ensure smooth service delivery, • Handle escalated complaints and complex tenant issues, ensuring effective resolution, • Review and approve programmes of work, schedules, and variations, • Support procurement activities, including tendering and contract mobilisation, • Ensure accurate reporting and data management across systems Requirements: • SMSTS or SSSTS, • Knowledge of UK housing regulations and health & safety legislation (e.g. CDM regulations), • Social housing experience, • Full UK driving licence

Front Office Manager - Essex | Up to £40,000 + global hotel perks & career progression Looking to take the lead in a dynamic hotel environment with access to outstanding global benefits? This Front Office Manager role in Essex offers the perfect opportunity to step into a senior position where your leadership and guest service skills will truly shine. Based in a busy, corporate-focused hotel, this is an exciting chance to drive standards, lead a passionate team, and develop your career within an internationally recognised brand. Why apply for this Front Office Manager role? Because you'll be joining a business that invests in its people and rewards success: You'll enjoy employee discounts on accommodation across the group You'll have access to shopping discounts and a cycle to work scheme You'll benefit from the global IHG employee room programme You'll be recognised through team reward and recognition initiatives You'll have access to a comprehensive health benefit plan You'll gain valuable experience in a fast-paced Front Office environment Key Responsibilities: As Front Office Manager, you'll lead from the front and ensure a seamless guest experience: Manage the day-to-day running of reception, ensuring exceptional service standards Train, coach and motivate the Receptionist team to deliver outstanding guest experiences Oversee bookings and ensure the reservations system is accurate and efficient Control departmental budgets, including labour and operational costs Handle guest queries, complaints, and VIP arrivals with professionalism Maintain health & safety compliance, including fire procedures and risk assessments Monitor room allocations, upgrades, and special requests What we're looking for: To succeed as Front Office Manager in Essex, you'll bring: Previous experience as a senior Receptionist or within Front Office operations Strong leadership skills with the ability to inspire and develop a team Excellent communication skills and a guest-first mindset Ability to thrive in a fast-paced hotel environment Strong organisational and problem-solving skills Experience with Opera systems (essential) Previous IHG experience (advantageous)If you're ready to step into a Front Office Manager position in Essex where you can lead a team, elevate guest experiences, and grow your career, we'd love to hear from you. Apply now and take the next step in your hospitality journey. Job Number │ (phone number removed) / INDFOH Location │ Essex Role │ Front Office Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

Leasehold Block Property Manager Up to £40,000 + £3,600 Car Allowance Essex Are you an experienced & driven Property Manager ready for your next challenge? We're looking for a dedicated professional to oversee a portfolio of residential (& potentially mixed-use) properties in & around the Essex area. In this key role, you'll be the main point of contact for Clients, Freeholders, & Leaseholders - delivering outstanding management services while ensuring full compliance with all relevant legislation & regulations. What you'll be doing: ✅ Property Inspections & Maintenance: conducting inspections & preparing reports ✅ Financial Management: handling budgets & client accounts ✅ Insurance: managing building, Directors, & Officers insurance ✅ Meetings: organising EGMs, AGMs, Directors' & Residents' meetings ✅ Administration: managing correspondence & admin duties ✅ Lease Compliance: addressing breaches of the lease ✅ Contractor Management: coordinating with contractors ✅ Property Sales: managing the assignment of leases ✅ Complaints: handling & resolving issues This opportunity is ideal for someone who thrives in a fast-paced environment & takes pride in delivering top-tier property management services. Interested? Let's talk! (phone number removed) (url removed) WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Job Title: Customer Service Executive Location: Brentwood, Essex (Office Based) Salary: Starting from £27,300 depending on experience Job Type: Full Time, Permanent MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION Who are Zest Recycling? We're a recycling and waste management broker that isn't afraid to do things differently. From hospitality to healthcare, we work with companies spanning a range of different sectors, offering a fresh, new perspective on long-standing waste management problems helping them to become an environmental leader in their sector. At Zest Recycle, it all starts with collaboration. To us, partnerships with our customers are everything, and therefore key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. The Role: The Customer Service Executive role is to provide the highest quality customer service to new, existing and prospective customers. This role also provides general administrative duties, research, quote preparation and carrying out other duties that allow the sales team to focus on selling and the Account Managers to support the accounts. Handle routine telephone and email enquiries using Hubspot and processing orders via Weighsoft with supervision or direction as required from the Customer Servivce Manager Escalate unusual or complex telephone and email enquiries Record customer queries and complaints using Hubspot Update and amend service schedules Liaise with service providers over day-to-day operations Liaise with the Finance department, customers and suppliers to resolve invoice queries and seek supervision as required Prepare quotations with direction from the Customer Service Manager Source solutions for new waste streams with direction from the Customer Service Manager Liaise with relevant individuals re new enquiries/orders to be fulfilled Under the direction of the Customer Service Manager, research new solutions to different customer requests Fulfil customers' administrative processes which may include attendance at sites to assist with planning meetings Set up new supplier accounts Liaise with Account Managers for advice and support on client accounts Supporting Month-end invoice process ensuring supplier information is obtained on time (e.g. weights)Skills & Experience Required: Previous office administration and excellent organisational skills. Experienced in working with senior individuals Experience in providing customer service Experience of working in an extremely busy, fast paced and demanding environment Excellent PC literacy with an advanced knowledge of Microsoft Office Suite and Hubspot or a similar "ticketing" system The individual must be a self-starter who demonstrates initiative and can be pro-active. The ability to multi-task is also essential Excellent communication skills both written and verbal that enables the individual to quickly establish respect within the team The individual must be able to plan and be able to organise themselves so that they can balance the needs and priorities of the different areas of the role Willingness and aptitude to grow the role to take on new challenges Working hours are Monday to Friday 8am to 5pm based in our Brentwood officeBenefits: As part of the Zest Team, you will receive: A competitive salary 25 days holiday plus bank holidays Pension Employee of the Month/Monthly Star Award programme Free parking on-site Active company social programmePlease Note: NO AGENCIES Are you ready to become part of our team of dedicated individuals who collectively ensure the success of Zest Recycling and set us apart from our competitors? If so, please hit the APPLY button to get started! Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative may also be considered for this role will be considered for this role

Package Manager (Agent) - Lower Thames Crossing Project Start Date: March (ASAP) End Date: 30 September 2026 Day Rate: Umbrella) Location: Lower Thames Crossing - Chafford Hundred office with regular site travel IR35 Status: Inside IR35 Hours: 42.5 hours per week Headcount: 2 positions available Role Overview A Package Manager (Agent) is required to support the delivery of engineering survey packages on a major UK infrastructure programme at the Lower Thames Crossing. The role will focus on managing and coordinating key survey activities, ensuring they are delivered safely, on programme, and within budget. The surveys include: Topographical Surveys Ground Investigation Utility Trial Trenches Weathering Steel surveys Initially, the successful candidate will support the Project Manager and Engineering Director in finalising the scope, procurement strategy, and programme for all survey packages. Key Responsibilities Health, Safety & Wellbeing Maintain a safe working environment by enforcing health and safety regulations, best practices, and adherence to the Construction Phase Plan. Promote a strong safety culture and support wellbeing initiatives across the project. Ensure compliance with onboarding and induction processes for relevant work packages. Review and approve Works Package Plans for both subcontracted and self-delivered works. Ensure CDM requirements are met in collaboration with the Project Manager and Principal Designer. Support incident investigations with the Health & Safety Manager and ensure corrective actions are implemented. Programme Management Plan and coordinate all self-delivered works. Monitor and manage programmes for subcontractor and third-party activities. Drive progress to ensure key milestones and project deadlines are achieved. Implement short interval control planning. Support programme updates in line with NEC4 Clause 32 requirements. Project Management Coordinate subcontractors, suppliers, and project stakeholders to ensure smooth project delivery. Identify and resolve issues that may impact progress, quality, or safety. Quality Assurance Establish and maintain required quality standards across the package of works. Ensure engineers, supervisors, and subcontractors understand project specifications and reporting requirements. Review and approve Inspection and Test Plans (ITPs) for both direct and subcontracted works. Community & Stakeholder Engagement Provide information to the communications team to support stakeholder engagement and public communications. Support resolution of community concerns and implement actions following incidents or complaints. Work with the Social Value team to ensure project commitments are achieved. Environmental Sustainability & Carbon Liaise with the Environmental Manager to ensure compliance with the Environmental Management Plan. Support delivery of environmental and carbon reduction targets across the scheme. Reporting Produce regular progress and performance reports for senior management. Identify risks or deviations from the project plan and recommend mitigation measures. Cost Management Manage the package budget and maintain cost control throughout delivery. Work with the Quantity Surveyor to track weekly cost and performance metrics. Identify, assess, and report the impact of changes alongside the commercial team. Procurement Develop technical scopes for Invitations to Tender. Evaluate tender submissions and support subcontractor selection. Participate in pre-award and pre-start meetings. Review and approve requisitions for plant and materials in line with procurement procedures. Design Management Attend design coordination and RFI meetings with consultants and subcontractors. Manage design changes and ensure coordination of subcontract design deliverables. Handover Work with the Quality Engineer to ensure clear definition of handover requirements. Ensure delivery of all handover documentation including: Construction certificates As-built drawings O&M manuals Health & Safety files Leadership Provide leadership and mentorship to Section Engineers, Site Engineers, and Sub-Agents within the package team. Candidate Requirements Experience Proven experience in a similar Package Manager / Agent role on large infrastructure or civil engineering projects. Strong leadership, organisational, and communication skills. Experience managing subcontractors and multidisciplinary teams. Strong knowledge of construction regulations, processes, and best practices. Experience working with NEC3 or NEC4 contracts. Ability to manage complex projects under tight deadlines. Qualifications & Competencies Degree or qualification in Civil Engineering or Construction Management (or equivalent experience). CSCS Card Full UK Driving Licence Fit for Work Medical Pre-Start Drug & Alcohol Test BPSS Security Clearance (to be completed during onboarding - requires a basic DBS check). Location The role will be based at the Lower Thames Crossing project office in Chafford Hundred, with regular travel to site required

About the role Title – Property management administrator Location – Rawreth Competitive salary Shift Timings – Full time, permanent Annual Leave: 20 days plus UK Bank Holidays We are seeking an ambitious individual with strong communication skills to assist the property management team with all aspects of our residential property management portfolio so as to ensure that we are maintaining compliance with RICS, ARMA, and statutory regulations. Your main responsibilities may include: Administrative Support Provide administrative assistance to the Property Manager and wider management team. Maintain accurate tenant and property records, including lease agreements and compliance documents. Prepare and update reports, spreadsheets, and property files. Assist with scheduling meetings, inspections, and contractor visits. Tenant Relations Act as a first point of contact for tenant enquiries via phone, email, or in person. Log and track tenant requests, complaints, and maintenance issues . Assist with tenant onboarding, move-ins, and move-outs. Support the handling of tenant correspondence and notices. Maintenance Coordination Receive and log maintenance requests from tenants. Coordinate with contractors and service providers to ensure timely repairs and maintenance. Track progress of maintenance tasks and ensure completion to required standards. Assist with arranging routine property inspections. Financial & Lease Support Assist with leaseholders account statement queries. Help maintain lease documentation. Compliance & Property Standards Ensure property files remain compliant with local regulations and internal policies. Assist with safety compliance checks (e.g., fire safety, gas safety, electrical inspections where applicable). Help ensure properties meet company presentation and maintenance standards. Skills & Qualifications Previous administrative or property management experience preferred but not essential. Strong organisational and time-management skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office (Word, Excel, Outlook). Ability to handle multiple tasks and prioritise effectively. Attention to detail and strong record-keeping skills. About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress

Complaints and Feedback ManagerRochdale£44,821RBH currently have an opportunity for an experiencedComplaints and Feedback Manager to join their Customer Experience team. You will be accountable for resolving complaints and promoting service excellence and your l.

Use complaints insight to influence the wider business. Shape and improve complaints processes and procedures. Play a leading role in complaints transformation.

A minimum of 6 years’ experience in client servicing roles within an agency, with a minimum of 1 year specifically managing a QSR or Hospitality brand either at Account Manager or Senior Account Manager level. Working within the biggest department, we’re looking for a Senior Account Manager who

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only.The "Apply now" button is not activated for this role.Please log into your MySelf account for further instructions on how to apply as

Front Office Host / Receptionist - Relocation Opportunity - Braemar, Scotland.Front Office Host / Receptionist.Join one of Scotland's most celebrated luxury hotels.The award winning Fife Arms-a 5 star retreat in the heart of the Cairngorms National Park, holder of 2 Michelin Keys and winner of Emplo

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Key responsibilities of the Trainee Business Account Manager will include:. Due to this continued demand, our client requires a Trainee Business Account Manager to help manage and grow their key accounts; these people will be an integral part of the business, liaising and forming strong relationship

We are seeking experienced, calm, and resourceful relief support workers for the Durham region.You will provide person-centred support to individuals with learning disabilities and complex needs, helping them achieve personal development.Key skills include positive communication, engagement, and unc

Children's Support Worker Job Type: Temporary / Ongoing Opportunities Pay Rate: From GBP15.We are seeking skilled & flexible support workers in the South of England.We are a key supplier to local authorities in and around London delivering high quality care through our team of dedicated and pass

Assisting our Project Manager and Registered manager in ensuring all residents receive the highest quality and care and support. As Senior Support Worker, you will work alongside the Project Manager to assist with the coordination and delivery of high quality outcome-focussed, person centred support

Children's Support Worker Job Type: Temporary / Ongoing Opportunities Pay Rate: From GBP15.We are seeking skilled & flexible support workers in the South of England.We are a key supplier to local authorities in and around London delivering high quality care through our team of dedicated and pass

Notifying package managers of all incidents of self-harm, running/missing, substance misuse, damage to property and violent/ abusive behaviour in addition to any other significant risks identified by the support workers immediately through the EDT (out of hours).

Children's Residential Support Worker Location: Houghton RegisSalary: GBP ph About the Role We are looking for a compassionate, resilient, and dedicated Children's Residential Support Worker to join our team.You'll be supporting children and young people aged 8-18 who have experienced trauma, advers

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Children's Support Worker Job Type: Temporary / Ongoing Opportunities Pay Rate: From GBP15.We are seeking skilled & flexible support workers in the South of England.We are a key supplier to local authorities in and around London delivering high quality care through our team of dedicated and pass

Could this be your most rewarding role yet?.To view this advert in Welsh, please.Could this be your most rewarding role yet?.Transitions Foster Carer – Residential Support Worker.Specialist Foster Carer (Ideal for Residential Support Workers).Within 20 miles of Haslingden & Rossendale, Lancash

Support Worker - Children & Young People.Days, Long Days, Sleep-ins & Waking Nights - Flexible Patterns.We are currently recruiting Support Workers to work across a variety of settings throughout East Sussex, including:.Specialist and Supported Living Provisions.This is a temporary role with

Could this be your most rewarding role yet?.To view this advert in Welsh, please.Could this be your most rewarding role yet?.Transitions Foster Carer – Behaviour Support Worker.Specialist Foster Carer (Ideal for Behaviour Support Workers).Within 20 miles of Haslingden & Rossendale, Lancashire.

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Social worker to cover vacant post in Kingston council required at £26/hr, Monday to Friday months experience essential.Support workers also required at £13-£16/hour for Kingston council for ad hoc shifts.

Receptionist (m/w/d) - Am Michel.M chtest du Teil von Europas f hrendem Premium - Ge sundheits - und Wellnesskonzern werden ?.Unsere Teammitglieder sind die Botschafter unseres Unternehmens und das Herzst ck unseres Handelns.Wir sind auf der Suche nach leidenschaftlichen Rezeptionist en f r unser Te

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Creative Support is a national not-for-profit care provider specialising in support for adults with a wide range of needs including learning disabilities, mental health needs and elderly care.We work closely with the different local authorities and commissioners to ensure we provide a person centre