Investigating new client complaints. * Investigating any breaches of regulations and consulting with senior members of the team to ensure material breaches are reported in compliance with applicable ...
Managing the front desk in a hands-on role, this includes concierge duties such as managing parcels, keys, resident queries and complaints. * Carrying out health and safety inspections, daily audits ...
Provides exceptional service to guests, addressing any concerns or complaints promptly and effectively. Engages with customers to create a welcoming atmosphere and ensure a memorable experience. 3. ...
Ensure sales processes are efficient and documented and customer complaints are managed effectively. * Update product knowledge through regular discussion and sharing information. * Continuously ...
Oversee Complaints and Breach Management processes Required knowledge and experience for the Risk & Compliance Manager role: * Extensive knowledge of regulatory compliance in the insurance sector
Manage the complaints from external parties * Work alongside the Admissions Manager to manage admissions * Assistant with a range of events across the school * Provide administrative support to the ...
... complaints). * Present at Council meetings and other high level public meetings. * Take responsibility for the development, coaching and mentoring of individual staff in accordance with the ...
Ability to handle complaints and difficult situations. * Strong negotiation and sales skills. * Proven track record of successfully completing the sales process with customers. * Excellent ...
... Resolving complaints raised Management of documentation, recording and storing accurately Valuation of Properties Negotiating deposit returns with tenants and landlords Uploading claims to the ...
Process and coordinate resolution of customer complaints and claims * Proposes technical solutions to customers and drives joint product evaluations. * Review, negotiation, and confirmation of ...
... complaints, emergencies and additional requests. * Provide a visible presence of on-site management at times of peak resident movement, i.e. mornings and evenings. * Be able to valet park residents ...
As the first point of contact for any resident complaints, leasehold enquires or property alterations you'll be able to advise and empathise with the resident age group which is typically 60 plus. A ...
Demonstrate key account management skills, listening to customer complaints and needs, understanding and addressing concerns in a reliable and efficient manner. * Deliver excellent customer service ...
Report any resident complaints to the Manager on duty What we are looking for: * Strong written and verbal English communication skills * Maintain strict and complete confidentiality relative to ...
Handle complaints regarding service promptly and in-line with the Organisation's complaint policy * Being a Safeguarding point of contact * Being a point of contact for Regulatory bodies
... complaints • Developing a complete understanding of key account needs • Anticipating key account changes and improvements • Managing communications between key clients and internal teams • ...
Ensuring fair treatment of customers and handling complaints in accordance with company policy. * Monitoring staff recruitment and training to meet CPD requirements. * Upholding core values in all ...
Address any concerns or complaints professionally and promptly. * Regularly review care packages to ensure client satisfaction and quality of care. * Actively promote the service within the community ...
Take appropriate action to remedy any feedback, complaints, suggestions, stock requirements, breakages, faults, or hazards identified during the course of work. * Previous, relevant working ...
... or complaints from the client ensuring their expectations and requirements are met · Promote and maintain a good business relationship with suppliers and resolve conflicts concerning goods or ...
Build and maintain strong business partnering relationships across a range of stakeholders * Assist in team queries and escalations including stakeholder dissatisfaction and complaints Skills: * A ...
Ability to take ownership and manage complaints through to completion * Good IT skills particularly in the Microsoft Packages * Highly personable and energetic * Hard-working and organised * Ability ...
... Complaints · General Block Management Administration Candidate requirements: · Must have previous Leasehold Block Management experience · High Customer services skills · Highly organised and able ...
To escalate all complaints and safeguarding investigations to the Quality and compliance Manager. * To assess Care/Support Workers again Skills for Care Common Induction Standards during shadow ...