Address and resolve complaints and feedback professionally and efficiently, creating positive outcomes. About You: * Qualifications : Registered Nurse (NMC Registered) with a management qualification ...
... complaints • Lead by example and encourage continuous team presence within guest communal spaces • Lead the implementation of A-mazing Hosting programme • Hotel specific website monitoring to ...
... complaints and ensuring prompt and effective resolution of issues • Coordinating with maintenance staff and contractors to ensure timely completion of repairs and maintenance projects • ...
You'll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction. About You Candidates will have significant ...
To ensure that customers' complaints and problems are solved promptly and satisfactorily and to submit to Senior Management reports regarding any problems as well as keeping him well informed of all ...
Raising complaints with contractors when works aren't completed to a satisfactory standard * Follow up of H&S, FRA, Site Reports and lift engineering works, ensuring that all reports are actioned
Assisting tenants with their benefit applications, providing advice on housing benefits, and handling inquiries and complaints * Verifying and obtaining necessary documentation to support benefit ...
You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a ...
To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people.To offer supervision ...
Manage complaints effectively, using strong customer service and communication skills. * Be the lead for tenant and resident associations, coordinating the input and performance of internal and ...
Painting and Decorating Assist with office moves (minor office churn) including furniture movers Liaising with the contract management team Investigating complaints and taking appropriate action ...
Managing customer complaints, customer service reports, feedback, and surveys. * Maintaining replenishment and issuing of PPE stocks, Oversee the ordering of staff uniforms and workwear. * Maintain ...
Experience of handling complaints - Essential * Possess excellent empathy skills being able to handle customers who have had losses / damage to their homes via fire, flood & water impact Salary ...
Investigate and resolve complaints regarding anti-social behavior in accordance with the housing association's policies. * Safeguarding : Identify and address safeguarding concerns, working with ...
Manage and resolve complaints and document defects to prevent disrepair claims. Process and manage claims under the Council's insurance policy. C onduct post inspections of building structures ...
Support client facing activities including audits, complaints, quality checks and care plan updates. * Support with quality improvement plans. * Coach and develop field base staff. * Step into new ...
Handle complaints and queries, ensuring timely resolutions and service improvements. * Develop and implement cost recovery models, innovative procedures, and income-generation strategies. * Lead the ...
Compliment the work of the supported Housing officers by providing advice and guidance to young people on benefits, local service provision and the service complaints procedure * Respond in a ...
... complaints Rehabilitation support workers Management • Assist with the introduction of new rehabilitation support workers to clients & the organisation • Identify any training needs for ...
Respond to resident enquiries and complaints in a timely and professional manner, including addressing emails and member requests within 24 hours and ensuring prompt resolution of all issues
Analyzes end to end transaction processing, troubleshoots issues and acceptance complaints, and support issuer launches. * Mentors team members. Executes department initiatives. Leads the department ...
Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management. Required Skills & Qualifications: Essential car user. Proven ...
Answer complex member queries which have been escalated to the London team such as Lifetime and Annual Allowance queries, SSPP queries, complaints and queries which require in depth pension knowledge
To promote the participation of children and young people in the running of the home, including encouraging feedback and views, responding positively and professionally to complaints, and passing on ...