Complaints jobs in Swindon

Identify trends by managing complaints and develop improvements of service provided * Monitor KPI data to ensure a continuous improvement of service, challenging KPIs where needed * Sorting PO ...

To be the responsible person in managing child protection concerns and complaints in the managers absence or as directed. * To liaise with local authorities, school, health and other professionals to ...

Utilise the Service Delivery CRM system to record customer contacts, issues, project information, complaints, and tasks. * Maintain up-to-date shared data in collaboration areas. * Liaise with ...

Ability to handle customer complaints and diffuse difficult situations calmly. * Applicants must be over the age of 25 for insurance stipulations. * Valid full driving license held for a minimum of 5 ...

Escalating complaints when needed to senior team members. We would love to hear from you if you have the following: * Previous customer service experience. * Computer proficiency with experience ...

Manage complaints effectively . * Work as a Team to achieve set KPI's * Fulfil all communication requirements to a high standard both written and verbal with customers, suppliers, and field-based ...

Maintain their own paperwork, this includes recording results, and writing reports when required. * investigating complaints, carrying out validation work or routine dose Audits, company Audits may ...

As the first point of contact for any resident complaints, leasehold enquires or property alterations you'll be able to advise and empathise with the resident age group which is typically 60 plus

Take ownership of any customer complaints and take necessary steps to prevent reoccurrence * Promote teamwork and foster an exemplary work environment * Previous Customer Service experience is ...

... complaints, general enquiries Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar ...

Previous experience of dealing with client enquiries, with the ability to investigate concerns / complaints and provide a satisfactory solution. * Previous Financial Services Admin / paraplanning ...

Serve as the main contact point for overseas customers, handling their orders, inquiries, and complaints. * Manage customer accounts and provide general administrative support * Translate mailshots ...

Handle complaints, provide appropriate solutions and alternatives within the time limits. * Follow communication procedures, guidelines and policies. * Working to company values at all times

Handle customer complaints or escalations professionally, aiming for swift resolution and customer retention. Collaborate with sales, service, and parts departments to optimise aftersales processes ...

Compile project information (surveys, inspections, complaints) to forward to the sales team. Support and contribute to customer service and product development initiatives. Inspect, audit and sign ...

... complaints and investigations to comply with quality performance targets · Manage the Specifications team to ensure that the development of new product launches is done in a timely and legal manner ...

Resolve customer complaints amicably/professionally and with empathy. As a Customer Service Executive, you would be entitled to a great benefits package, * 25 days holiday * Christmas company ...

... related complaints to ensure a smooth day for guests and therapists Skills: Proven experience as a Spa Beauty Therapist with a strong passion for the beauty and wellness industry Leadership ...

Handle customer complaints or escalations professionally, aiming for swift resolution and customer retention. Collaborate with sales, service, and parts departments to optimise aftersales processes ...

Respond promptly to any customer complaints and ensure timely and correct resolution. * Monitor back orders daily to ensure delivery is received as quickly as possible. * Liaise with Service Manager ...

... complaints and investigations to comply with quality performance targets · Manage the Specifications team to ensure that the development of new product launches is done in a timely and legal manner ...

Previous experience of dealing with client enquiries, with the ability to investigate concerns / complaints and provide a satisfactory solution. Skills and behaviours: * Excellent face-to-face and ...

Handle customer inquiries and complaints professionally and promptly. * Maintain a high level of product knowledge to provide accurate information. * Coordinate with the internal team to ensure ...

Exhibit a high level of diplomacy, tact, and service to facilitate cooperation and good will to delight internal and external customers * Take ownership of any customer complaints and take necessary ...