Support client facing activities including audits, complaints, quality checks and care plan updates. * Support with quality improvement plans. * Coach and develop field base staff. * Step into new ...
Handle complaints and queries, ensuring timely resolutions and service improvements. * Develop and implement cost recovery models, innovative procedures, and income-generation strategies. * Lead the ...
Compliment the work of the supported Housing officers by providing advice and guidance to young people on benefits, local service provision and the service complaints procedure * Respond in a ...
To ensure that his/her line manager is advised of customer complaints at all times, to deal with or ensure that complaints from customers are dealt with immediately. To liaise with all other ...
... complaints Rehabilitation support workers Management • Assist with the introduction of new rehabilitation support workers to clients & the organisation • Identify any training needs for ...
Confidently handle any guest complaints and ensure that suitable solutions are found in a timely manner and to the satisfaction of our guests. * Assist the Director of Rooms in organizing ...
Respond to resident enquiries and complaints in a timely and professional manner, including addressing emails and member requests within 24 hours and ensuring prompt resolution of all issues
Analyzes end to end transaction processing, troubleshoots issues and acceptance complaints, and support issuer launches. * Mentors team members. Executes department initiatives. Leads the department ...
Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management. Required Skills & Qualifications: Essential car user. Proven ...
Focus on quality and ensure guest satisfaction and loyalty trough handling complaints and coming up with solutions, analysing and replying to guest's feedback. * Administration responsibility with ...
Answer complex member queries which have been escalated to the London team such as Lifetime and Annual Allowance queries, SSPP queries, complaints and queries which require in depth pension knowledge
... complaints that might happen, addressing these operational challenges promptly and effectively to minimise disruptions. - As a collaborator Collaborate with others to ensure compliance with the ...
To promote the participation of children and young people in the running of the home, including encouraging feedback and views, responding positively and professionally to complaints, and passing on ...
... any complaints quickly and effectively * Actively partner with global sector teams to support and deliver on shared projects and responsibilities, where required * Adhere to the firm's Quality ...
Customer Feedback - support with complaints resolutions * Learning from Experience - support QHSE to deliver LFE to all operatives on the contract * Support Account Manager to ensure that key ...
Handle Borrower dissatisfaction in an appropriate and professional manner and adhere to our complaints/escalation process. * Comply with all appropriate regulatory and FCA guidelines which are ...
Investigate customer complaints and non-conformances issued.Conduct verification checks on sites Critical Control Points and help in day-to-day maintenance of HACCP.Provide technical support and ...
Effectively handling customer queries, complaints and feedback * An integral part of the management team, with designated responsibilities What were looking for in a Floor Manager: * Experience at a ...
Handle complex customer inquiries and resolve complaints with professionalism and empathy. * Uphold Ladurées service standards by overseeing and supporting the team in delivering courteous and ...
Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment. How to Apply: Ready for this incredible opportunity? Explore Rendall ...
... complaints in conjunction with the Executive Chef and Restaurant Manager Identify maintenance activity required to uphold the required standard Managing the Operation Overseeing the preparation of ...
You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly. . You will take payment in accordance with company ...