Mortgage Administrator
3 days ago
Hemel Hempstead
Mortgage Administrator Hemel Hempstead We are pleased to be working with a successful and growing firm of mortgage brokers. They have a fantastic reputation giving first class mortgage and protection advice to a range of clients from professional sports people, high net worth city professionals, buy-to-let-landlords, first time buyers and many more is looking for a Mortgage Administrator to be part of their exciting journey. The business would like somebody to be a proactive Mortgage Administrator to support the business with making the client journey as smooth as possible. Key Responsibilities: • Application Processing: Handle mortgage applications from initial submission to completion., • Client Support: Liaise with clients, lenders, solicitors, and estate agents to provide updates and request necessary documentation., • Document Management: Verify and organise client documents, ensuring all required paperwork is completed and stored securely., • Compliance & Regulation: Ensure you adhere to internal compliance procedures., • Communication: Provide excellent customer service, responding to enquiries promptly and professionally., • Administrative Support: Assist mortgage advisors with appointment scheduling, data entry, and general administrative tasks., • System Management: Maintain and update CRM systems and databases with accurate client information., • The role will be to support two well-established Advisers and a newly qualified adviser Skills, Knowledge, Qualifications and Experience: • Experience within the mortgage, ideally working for an intermediary, • Outstanding customer service, communication and administrative skills, • The ability to respect confidential information, • A friendly, approachable attitude, • High attention to detail, • Pro-active attitude, • A good level of IT skills, • The ability to become fully CeMAP qualified (funded by our client) Additional Information: • The role is 100% office based, in modern, well equipped offices, • Parking on site, • Interview process: 1st interview via video, 2nd interview face to face