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Role Summary: A high-performing content and media brand is seeking a Production & Talent Operations Coordinator to provide critical logistical and operational support across branded and personal productions. This role will be responsible for managing shoot coordination, liaising with external agents, overseeing freelance staff, and ensuring the smooth execution of fast-paced, high-impact projects. The ideal candidate is extremely organised, adaptable, and confident managing communication across creative and corporate environments. Key Responsibilities Production Logistics & Coordination Plan and manage personal and branded content shoots Book and brief photographers, videographers, stylists, and glam teams Prepare and distribute detailed shoot documentation (e.g., call sheets, production timelines) Coordinate studio or location bookings and ensure all logistics are covered Agency & External Liaison Act as the point of contact for talent agents and brand reps Manage timelines, briefs, and contractual deliverables Communicate project requirements and approvals clearly and professionally Team Operations & Finance Coordinate staff payments and raise invoices Maintain shoot calendars, schedules, and checklists Support dispute resolution and manage team expectations diplomatically Track expenses and assist with project-level budgets Person Specification Highly organised and thrives in deadline-driven environments Excellent communicator with strong interpersonal skills Ability to follow instructions while maintaining initiative and foresight Comfortable working independently and coordinating across teams Handles confidential information with professionalism and discretion Preferred Experience Experience in production coordination, creative operations, or talent support Understanding of content production across YouTube, TikTok, and Instagram Proficiency in tools such as Google Workspace, Trello, Notion, or similar platforms Basic knowledge of invoicing and payment tracking
Job Title: Front of House Team Leader Location: Gordon Ramsay Street Burger Covent Garden Job Type: Full-time, flexible About Us: Street Burger Covent Garden is a vibrant and welcoming establishment known for its exceptional service, juicy burgers, and buzzing atmosphere. We pride ourselves on creating memorable dining experiences for our guests and fostering a supportive and dynamic environment for our team. Job Description: We are seeking an enthusiastic and experienced Front of House Team Leader to join our team. In this role, you will oversee daily front-of-house operations, ensuring outstanding customer service and efficient team management. Your leadership will be pivotal in maintaining our high standards and enhancing the overall guest experience. Key Responsibilities: - Team Leadership: Supervise and coordinate front-of-house staff, ensuring smooth daily operations and a cohesive team environment. - Customer Service: Provide guests with a heartfelt and memorable experience each and every time they visit. - Training and Development: Train, mentor, and develop front-of-house staff, fostering a positive and productive work environment. - Operations Management: Oversee each guest's dining journey, from a warm welcome at the door, to a cheery farewell on the way out. - Quality Control: Monitor and maintain restaurant cleanliness and ensure all food and drinks are served to our high standard. - Compliance: Ensure adherence to health, safety, and sanitation standards. Qualifications: - Minimum 1 year of experience in a leadership role within the hospitality industry. - Exceptional interpersonal and communication abilities. - Proven ability to manage and resolve guest issues effectively. - Proficiency in restaurant management software and reservation systems. - Strong organizational skills and attention to detail. - Ability to work flexible hours, including evenings, weekends, and holidays. - Guest-focused mindset with a passion for service excellence. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - 30% Discount on bookings for your Friends & Family in all UK Restaurants - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Key Responsibilities Of The Role - To be the main point of contact for Landlords and Tenants across the portfolio of approximately 250 units across London. - Administrating new tenancy agreements or tenancy extensions/renewals. - Coordinating with contractors regarding maintenance and/or repair requirements. - Processing eviction requests in accordance with the necessary legal requirements. - Ensuring all properties meet current regulatory health and safety standards. - Consulting with property owners and tenants to ensure all their needs are met. - Facilitating tenants' on moving in and moving out inventory. - To arrange mid tenancy inspections and ensure that any issues raised are highlighted to the Landlord. - Ensuring that service charge and ground rent invoices are processed on receipt, and funds are reserved as necessary. - Dealing with contractual paperwork arising during the course of the Tenancy. - To ensure rent arrears are kept to a minimum by dealing with issues arising in a timely manner and ensuring the client accounting team are updated as to any problems as soon as they arise. - To arrange the checkout and deposit release process form part of this role, including assessing the checkout for potential deposit deductions, negotiating between the Landlord and Tenant - Ensuring that utilities and council tax are informed of new tenancies and accounts are settled by the Tenant at the end of tenancies before the deposit is released. - Dealing with insurance claims, liaising with loss adjusters and arranging any estimates required. - In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.
Im looking for a project manager for a scaffolding company Red and Black Scaffolding. They have to be based in London. If you are interested please contact me for an interview.
A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield Stratford London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Join our team as Night Receptionist! Are you a night owl? If so, we have the perfect opportunity for you! We're on the lookout for a Night Receptionist who can bring laughter and charm to the wee hours of the night. About us: Sunborn London Yacht Hotel is a unique venue providing around 140 guest accommodation, beautifully designed restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf. Position overview: We are looking for reliable and customer-oriented Night Receptionist to join our team. As a Night Receptionist, you will be the first point of contact for guests arriving during the night shift. Your primary responsibilities will include greeting guests, checking them in/out, answering inquiries, and ensuring a smooth and pleasant experience for all visitors. Please find below few of our employees’ benefit: Meals on duty Employee discounts Dry cleaning Services Company pension scheme Upsell commission allocation. Employee of the month award Internal transfer and promotion opportunities Support in the development of your career Preferential room rates for yourself and family We are a London Living Wage Certified Employer Duties and responsibilities: Salary £29,500.00 per annum + upselling commissions and service charge. Full time 40 hours per week, permanent Reporting to: Night Manager. · To assist in the overall security and running of the hotel between the hours of 22.45 pm to 7.15 am 5 days per week. · Provide a friendly and caring welcome to all guests according to our service standards in order to ensure guest satisfaction. · To help in the safe evacuation of guests in the event of a fire and other health and safety critical events. · To assist with all duty manager tasks during the night hours. · To help set up for the following day’s events and service. · Achieve positive outcomes from Guest queries in a timely and efficient manner. · Ensure an efficient reception experience for Guests, including check in/out. · Ensure that the Night Manager is kept fully aware of any relevant feedback from guests and/ or other departments. This list is not exhaustive, and the successful position holder may be required to carry out any task which the Company might reasonably require you to do. Required skills and qualifications · Previous experience in a customer service or hospitality role preferred. · Excellent communication and interpersonal skills · Strong problem-solving abilities · Proficiency in basic computer applications · Flexibility to work night shifts, including weekends and holidays. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are looking forward welcoming you in our Team!
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management - Oversee and manage daily office operations to ensure efficiency and productivity. - Develop and implement office policies and procedures. - Maintain office supplies inventory and place orders as needed. - Coordinate and schedule meetings, appointments, and travel arrangements for staff. - Manage office budget, track expenses, and prepare financial reports. - Recruitment Support - Assist with the coordination and administration of recruitment processes. - Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases. - Ensure compliance with recruitment regulations and company policies. Staff Management - Supervise and support administrative staff, including hiring, training, and performance evaluations. - Delegate tasks and responsibilities to ensure effective workflow. - Foster a positive and collaborative office environment. Communication and Coordination - Serve as the main point of contact for office-related inquiries and communication. - Liaise with other departments to ensure smooth operations and effective communication. - Coordinate with external vendors and service providers. Office Maintenance - Ensure the office is clean, organized, and well-maintained. - Oversee maintenance and repair of office equipment and facilities. - Implement and monitor health and safety protocols. **Support to Management** - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications - Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting. - Excellent organizational and time management skills. - Strong leadership and team management abilities. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Knowledge of office management procedures and best practices. - Strong verbal and written communication skills. - Ability to multitask and prioritize tasks effectively. - Attention to detail and problem-solving skills. - Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits - Competitive salary and benefits package. - Opportunity for professional growth and development. - Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
Job Title:* Office Manager Company: Anna Travel & School Services Ltd Location: Crawley, United Kingdom Employment Type: Full-Time About Us: Anna Travel & School Services Ltd is a dynamic organization dedicated to providing exceptional travel and educational services. We pride ourselves on fostering a collaborative and professional environment that values innovation, efficiency, and client satisfaction. Job Description: We are seeking a highly organized and IT-savvy Office Manager to oversee our office operations. The ideal candidate will have strong technical skills to streamline workflows and enhance productivity, coupled with excellent interpersonal skills to manage team coordination and support. Key Responsibilities: - Oversee IT systems, troubleshoot issues, and coordinate with IT service providers. - Maintain accurate records and files, both digitally and physically. - Support team members with administrative tasks and tech-related challenges. - Develop and implement office policies and procedures. - Coordinate meetings, events, and schedules for the team. - Monitor office inventory and procurement processes. - Act as the primary point of contact for parents, staff, and external vendors regarding transport-related inquiries. - Handle complaints and resolve issues related to transport services. - Liaise with school administration to align transport services with school events and requirements. - Track transport costs, fuel receipts, and prepare financial reports. - Manage the transport budget and ensure cost-effective operations. - Supervise and support drivers and other transport staff. - Organize training sessions for drivers, including safety assessments. - Ensure compliance with school policies and external regulations. Skills & Qualifications: - Proven experience in office management or a similar role. - Strong knowledge and skills in IT systems, software, and troubleshooting. - Excellent organizational and multitasking abilities. - Effective communication skills, both written and verbal. - Proficiency in Microsoft Office Suite and other productivity tools. - Ability to work independently and proactively solve problems. - Prior experience in travel or educational services is a plus. Why Join Us? - Opportunity to work in a forward-thinking organization. - Collaborative and supportive work environment. - Competitive salary and benefits package. - Professional growth and development opportunities. How to Apply: Interested candidates are encouraged to send their CV and a cover letter detailing their qualifications and experience. Please use the subject line: "Application for Office Manager Position." We look forward to welcoming a dedicated and skilled professional to our team!
Who we are: Alfa Care Homes are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team. Your role will be based in Ealing /London which is well under construction and set to open in may 2025, as a result we are recruiting for key positions to ensure the smooth opening of the home. We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so. The Role: We are currently recruiting a General Manager for Ealing, to take overall responsibility and manage all aspects in the day-to-day running of the home. You will promote a caring environment which provides Residents with a high standard of specialised personal care, meeting individual needs and ensuring everyone is treated with respect and dignity, and rights to privacy, independence and choice are met. You will supervise, monitor and evaluate the care delivered to Resident's, checking that legal requirements are met along with the highest standard as expected within the Care Home. Key Responsibilities · To manage the day-to-day running of all aspects of the home including; the standards and quality of care, recruitment and training issues, communication with the team, the premises of the Care Home and financial matters. · To recognise and assess individuals’ needs, involving relevant professional agencies and relatives where needed, in order to formulate personalised care plans for each individual. · To provide the highest level of personal care and attention to Residents, following individual care plans carefully and ensuring all contact is polite, friendly, warm and supportive. · Responsible for understanding and complying with statutory and legal requirements relevant throughout the home. · Follow residents’ individual care plans, to administer medication to Residents as prescribed, accurately maintaining appropriate records for both. Responsible for ordering, checking in and stock control of Residents’ prescribed medication and maintaining systems to ensure effective stock management of all products. · To be an active and encouraging Manager, establish and maintain effective means of communication and good relationships with all stakeholders both internal and external. · Responsible for the recruitment of suitable team members, effective inductions and CIS standards take place, training needs for the team are identified and met. To carry out regular supervisions, assessments, lead team meetings, ensuring the Care Home is a friendly and supportive environment. · Responsible for organisation of the team including; arranging rotas, ensuring adequate team members are employed, managing team absence. · Responsible for controlling and monitoring the budget and expenditure of the Home, preparing monthly cash flow reports for the Directors and accurately recording all financial information. · To support residents with their personal financial arrangements, maintaining confidentiality of all information. · Responsible for the marketing, promotion and sales of the Home. · To deal with all prospective Residents including; providing relevant information and guided tours, assessing new Residents and negotiating appropriate fees. To welcome new Residents, complete appropriate records and paperwork and ensure adequate arrangements are made for every Resident. Essential Skills: · Ability to control and manage budgets and accounts · Knowledge of the principles of sales and marketing · Skilled in the recruitment, selection and retention of staff · Committed to a structured approach to training and development of staff · Understanding of the Health & Social Care Act and Health & Safety legislation · Leadership qualities, enthusiasm along with influencing and motivational skills · Excellent interpersonal skills · Professional, confident and warm personality · Have a caring disposition, reliable and punctual Desirable Skills: · Understanding of Chard's local authority · Experience with regulatory bodies · Knowledge of Person Centred Software (PCS) We are looking for individuals who have a passion for care (first and foremost) and those who are keen to be the best in the sector. You will work as part of a dynamic care team, ensuring the home adheres to the necessary requirements and procedures at all times. Hours of work: Your hours of work will be 09.00 – 17.00, Monday to Friday with an element of flexibility as and when required. This will equate to 40 hours per week in total. This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction. If you are seeking an exciting opportunity with a forward-thinking organisation, then this could be the job for you! We will offer: · A PERMANENT contract of employment · A COMPETITIVE rate of pay · NVQ level 5 qualification · FULLY FUNDED enhanced DBS check · A job with PURPOSE and SATISFACTION · Refer a friend BONUS scheme · FULLY FUNDED Blue Light Card · PAY DAY Breakfast · FREE Meal on Shift Experience: · Care home: 5 year (preferred) · Management: 2 year (preferred) Job Types: Full-time, Permanent Pay: £60,000.00-£75,000.00 per year Benefits: Company events Company pension Discounted or free food Referral programme Store discount Schedule: Day shift Monday to Friday Ability to commute Ealing TA20 1BE: reliably commute or plan to relocate before starting work (required) Application question(s): Do you now, or will you in the future, require Visa Sponsorship? Experience: Management: 2 years (preferred) Care home: 5 years (preferred) Language: Professional English (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 25/04/2025 Reference ID: GG GM Expected start date: 05/05/2025
Looking for food runner. Please contact the manager of Osteria dell’Angolo.
Salary: £34,000 – £40,000 Contract length: Permanent The London Irish Centre is seeking to appoint a Finance Manager. This is an exciting opportunity to play a key role in the Finance team, broadening your experience in Charity accounting, management accounts, grants reporting and commercial accounting, as well as overseeing Accounts Payable and Accounts Receivable. This role is unusually varied and broad with the opportunity to develop further. You will be a part or fully qualified accountant with exceptional Excel, Systems and Accounting experience. You will be a self-starter, with a high level of initiative and problem-solving skills and you thrive in a very varied financial environment. Additionally, you will also be incredibly well organised, a very fast learner with great analytical and mathematical skills who is also comfortable dealing with lots of stakeholders across the organisation, internally and externally. Please note that this is primarily an on-site role with occasional evening working and a degree of flexibility will be required as you will be supporting services and events that are delivered onsite in Camden NW1. HOW TO APPLY The details in the job description and person specification should be addressed in a one-page cover letter. Upload your CV and cover letter. Please also ensure that you answer ALL of the questions as part of the application process. Please note that the final question is a multiple choice selection – please select ALL of the options that are relevant to you. Closing date: 9am, Tuesday, 22 April 2025 (applications will be reviewed on a rolling basis and will be actively interviewing before this date. We reserve the right to close applications before this date) ***We respectfully request no contact from recruitment agencies*** INTERVIEW AND SELECTION PROCESS Round 1 will be a short online test and informal discussion via Teams lasting around 20 minutes. Round 2 will be an exercise and interview which will take place at The London Irish Centre, 50-52 Camden Square, Camden, London NW1 9XB. The exercise will allow you to showcase your excel skills, financial knowledge/experience and technical ability. JOB DETAILS AND DESCRIPTION Job Title:Finance Manager Reporting to:CFO Responsible for:Finance Assistant Salary:£34,000 – £40,000 per annum Office location:Camden Square, NW1Days:5 days (flexibility required) Contract type:Permanent JOB PURPOSE The Finance Manager has an essential role to play in both helping to make the London Irish Centre a great place to work and volunteer as well as supporting LIC’s services to deliver on their ambitions. This is a key role within the Finance team with a varied brief to deliver financial services across the organisation. About You You are a results-driven finance professional with a strong background in accounting, Excel, and financial systems, bringing a high level of expertise to the role. You are highly organised and adept at managing multiple priorities, ensuring deadlines are consistently met without compromising quality. With excellent interpersonal and communication skills, you are comfortable engaging with stakeholders at all levels, translating complex financial data into clear insights for diverse audiences across the organisation. You thrive in a fast-paced environment, demonstrating the ability to balance strategic thinking with hands-on execution, while fostering a collaborative and supportive team atmosphere. RESPONSIBILITIES AND DUTIES - Transactional Accounting Take ownership of and oversee the entire Accounts Payable and Accounts Receivable processes – from processing invoices to payment run or credit control Accounting for other income and expenditure, such as donations, ticket sales, bar income, and expense claims Payroll / administration Maintain accurate financial records - Reporting Managing cash, banking, credit cards, bank reconciliation, cashflow and assisting with treasury management Prepare month-end and management accounts. Monitoring budget performance, identifying and investigating variances Reconciliation and analysis of financial and non-financial data Balance sheet reconciliation Reporting on various Grants - Finance Business Partnering Assist in the development of annual budgets and financial plans. Liaising with other teams/departments across the charity and providing financial support, assistance and training. Working with various systems and databases (such as ticketing, booking, donations and case management software) - Compliance Prepare and file VAT Returns (Partial exemption) Ensure compliance with financial regulations, company policies, and audit requirements. Prepare documentation for audits and liaise with auditors to ensure accurate reporting - Other tasks and duties Any other tasks and duties at the direction of the line manager. This job description is a guide to the nature of the work required of the postholder. It is not wholly comprehensive or restrictive and may be reviewed as required. Employee Benefits Enhanced annual leave – 26 days plus bank holidays (increase to 27days after 5 years of service pro rata). Enhanced sick pay – 4 weeks of contractual hours on full pay after completion of probationary period pro-rata* Enhanced maternity and adoption leave pay* Cycle to Work Scheme* Tech Scheme* Eyesight tests and contribution to corrective glasses* Jury Duty leave pay* Employee Assistance Programme. Complimentary tickets to select events. 50% discount on LIC education courses (subject to availability). 20% discount at the LIC shop and 10% discount at the LIC bar. Mindfulness app membership* *Only available to staff on contracts of a minimum of 12 months LONDON IRISH CENTRE – OUR SIX CORE VALUES At the London Irish Centre we strive to be: Welcoming Compassionate Inclusive Creative Community-centred Sustainable The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
Job Title: Housekeeping Supervisor (Duty Manager) Reports to: Cluster Operations Manager Location: Crowne Plaza, Basingstoke Shift Details: • Rate of Pay: £12.50 • Flexibility to work weekends, holidays, and early or late shifts as required. • Shift Lengths: May vary depending on the needs of the property. ________________________________________ Role Overview The Housekeeping Supervisor (Duty Manager) is responsible for overseeing the daily operations of the housekeeping department while also handling key responsibilities for the wider operational management of the property. This includes maintaining the cleanliness and organisation of guest rooms, public areas, and other designated spaces, as well as ensuring smooth service across housekeeping, health & safety, maintenance, and security. As a Duty Manager, you will also ensure compliance with hotel procedures, oversee emergency response protocols, and contribute to operational excellence across all hotel functions. This role requires strong leadership skills, an eye for detail, excellent problem-solving abilities, and the capacity to manage multiple areas of responsibility, ensuring the hotel runs smoothly and efficiently at all times. ________________________________________ Key Responsibilities Housekeeping Responsibilities: 1. Room Cleaning & Preparation: o Supervise and ensure guest rooms are cleaned to the highest standards. o Oversee bed-making, linen changes, towel replacements, and replenishing room amenities. o Ensure all in-room equipment (e.g., kettles, trays) is clean and in working order. o Check for damages, leaks, and operational issues (e.g., TV problems) and report them to the Duty Manager (DM)/Facilities/Security Ops. o Ensure rooms are prepared within the required time frame as per SOPs. 2. Public Area Cleaning: o Maintain public areas, including hallways, lobbies, meeting rooms, and washrooms, ensuring cleanliness and safety. o Oversee the emptying of waste bins and manage rubbish disposal protocols according to property guidelines. 3. Laundry & Linen Management: o Supervise the collection and delivery of dirty linens to the laundry room. o Ensure linen storage areas are organised, well-stocked, and all items are properly sorted. 4. Guest Requests & Reporting: o Respond promptly to guest requests and ensure their needs are met efficiently. o Report guest-related issues immediately to the DM or relevant department. o Uphold confidentiality and privacy in line with company policies. 5. Inventory & Supplies: o Monitor and manage stock levels of cleaning supplies, toiletries, and other amenities. o Ensure that housekeeping carts are fully stocked and ready for each shift. 6. Health & Safety Compliance: o Ensure all health and safety protocols are followed, including proper handling of cleaning chemicals and equipment. o Ensure that staff wear necessary PPE as required by the property. Duty Manager Responsibilities: 7. Operations Management & Leadership: o Oversee daily property operations, including housekeeping, maintenance, and guest service operations. o Conduct regular property inspections, identifying maintenance needs, and logging these issues for resolution. o Ensure rooms are ready for guest arrivals, effectively managing resources, time, and staff to meet deadlines. o Report all maintenance and property-related issues in real-time, ensuring they are promptly addressed. o Ensure operational efficiency across all departments and prioritise business needs. 8. Fire & Safety Compliance: o Serve as the Fire Controller, ensuring all fire safety procedures are followed, including emergency evacuation plans. (Training will be provided) o Conduct regular fire safety inspections, fire walks, and ensure fire exits and alarms are in working order. o Respond to emergencies promptly and act as First Aider when required. (Training will be provided) o Ensure compliance with all regulatory health and safety standards, including proper maintenance of safety equipment. 9. Team Management & Support: o Supervise housekeeping and general assistant teams, ensuring smooth shift handovers and proper task delegation. o Manage staff rotas, ensuring adequate shift coverage, especially during peak times. o Provide training to staff on safety protocols, confidentiality, service standards, and operational procedures. 10. Stakeholder Communication & Problem-Solving: o Act as the primary point of contact for operational, security, and maintenance issues. o Respond to emails and operational requests promptly, ensuring not just acknowledgment but follow-through to resolution. o Escalate critical issues to senior management when necessary and ensure proper documentation. o Take proactive steps to resolve on-site issues efficiently, ensuring smooth operations across all areas of the hotel. 11. Maintenance & Security Oversight: o Ensure any maintenance issues are reported and resolved within 24 hours by coordinating with internal teams and contractors. o Oversee and ensure security protocols are adhered to by working with third-party security teams. o Regularly inspect both the interior and exterior of the property to identify and address any potential issues. 12. Reporting & Documentation: o Maintain accurate records of all operational activities, including incident reports, maintenance logs, and health & safety documentation. o Prepare detailed operational reports, ensuring compliance with hotel standards and regulations. o Use Excel and other systems to compile data-driven reports on property safety, electricity usage, and maintenance trends. 13. Compliance & Business Standards: o Ensure adherence to hotel standards, confidentiality policies, and compliance regulations. o Monitor contractor access to ensure safe practices and completion of work. o Maintain high levels of professionalism, proactive problem-solving abilities, and uphold a positive work environment. 14. Emergency Procedures & Protocols: o Be familiar with and ensure staff are trained on emergency evacuation procedures, including the location of exits and assembly points. o Act promptly and efficiently in emergencies, ensuring all staff and guests are safe and protocols are followed. ________________________________________ Skills and Requirements • Experience: Previous experience in housekeeping and operational management or supervisory roles preferred. • Leadership Skills: Strong ability to lead a team, delegate tasks effectively, and ensure high service standards. • Attention to Detail: A commitment to maintaining high cleanliness standards, operational efficiency, and safety. • Communication Skills: Strong communication and interpersonal skills, both for interacting with guests and managing staff. • Health & Safety Knowledge: Basic understanding of health and safety protocols, including the handling of cleaning products and safety equipment. • Problem-Solving Ability: Ability to manage and resolve operational challenges independently. • Confidentiality: Ability to maintain confidentiality and respect guest privacy. • Flexibility: Ability to work varying shifts, including weekends, holidays, and early/late shifts as needed.
Join Our Revolution as the London Restaurant Sales & Relationship Manager Are you a dynamic, innovative sales professional with deep connections in London’s vibrant restaurant scene? Do you thrive on building authentic relationships and pioneering new ways to connect quality produce with culinary creativity? If so, we want you on our small, agile team at Produce Market. About Produce Market Produce Market is a B2B produce distribution platform designed to streamline the sourcing and delivery of fruit, vegetables, and herbs in London using a next-day delivery system. We’re not just another company—we’re a revolution in the UK’s produce market. Fresh funding has empowered us to reinvent how restaurants source high-quality, fresh ingredients at a lower cost. We leverage data-backed sourcing and algorithm-driven insights to eliminate market inefficiencies, creating a smarter, more efficient supply chain for our clients. ** Your Role - A Dual-Impact Opportunity** As our London Restaurant Sales & Relationship Manager, you’ll be the personable, trusted ambassador of our brand. In this dual-role position you will combine proactive field engagement with strategic account management to drive the transformation of restaurant supply chains. Working directly with a small, energetic team you’ll ensure that our innovative next-day delivery service delivers real value to every client. ** What You’ll Do** On‑Ground Engagement • Visit and connect with London restaurant owners and managers to introduce our transformative value proposition • Organise engaging demos, tastings and briefings that showcase the benefits of our cutting-edge delivery system Relationship Development & Account Management • Be the primary point of contact for a diverse portfolio of clients from charming independent eateries to bustling restaurant chains • Tailor solutions that address each client’s unique produce needs and operational challenges ensuring lasting partnerships Sales & Revenue Generation • Prospect, qualify and convert leads into loyal, long-term customers by managing the complete sales cycle • Drive business growth while aligning with our strategic pricing and volume discount models Feedback & Continuous Improvement • Gather and document customer insights to refine our products and processes using lean startup principles • Collaborate closely with cross-functional teams—marketing, operations, data analytics—to adjust strategies based on real-time market insights Collaboration & Coordination • Work hand-in-hand with our logistics and operations teams to guarantee that every promise, especially our next-day delivery commitment, is met with excellence • Share valuable field insights in regular team meetings to influence strategic adjustments and agile pivots **Who are we looking for?** We’re looking for a candidate whose attributes and experiences make them the perfect fit for this high-impact, relationship-driven role: • Local Restaurant Market Expert - You have a strong track record in London’s hospitality or restaurant sectors with established networks and a keen understanding of market trends • Relationship Builder - Your history of nurturing long-term business relationships and consistently closing deals sets you apart • Tech‑Savvy & Data‑Driven - You are comfortable using CRM systems and data analytics to drive decision-making, refine strategies and optimise conversion rates • Adaptable & Innovative - With a balance of experience and energy you thrive in fast-paced environments and are eager to experiment with new sales tactics • Customer‑Centric & Results‑Oriented - You’re committed to truly understanding your clients’ needs and your drive ensures you consistently exceed sales targets and KPIs • Team Player in a Small, Agile Environment - Working closely with a compact team means your voice matters. You’ll be part of an inclusive, collaborative group where your insights directly impact our evolution **What’s in it for you?** Compensation & Earnings • Enjoy a competitive base salary (£20,000–£36,000) complemented by a commission structure (10% per client in the first three months, then 5% for life) with uncapped on‑target earnings that can exceed £100k. Work Perks • Benefit from a company vehicle to ease your travel commitments and support your dynamic role. • Receive performance incentives like cash bonuses, extra bonus holidays and prizes for exceeding targets • Generous Leave • Benefit from statutory annual leave (5.6 weeks for full‑time employees with pro‑rate for part‑time) with holiday pay at your normal rate and provisions for leave accrual and carry‑over. If you’re ready to leverage your local expertise, drive transformative relationships and push the boundaries of what’s possible in London’s culinary scene we want to hear from you. ** ** Apply now and help us build a smarter, more efficient future for fresh ingredients in the restaurant industry.
contact us direct please can’t respond here. We are Colour Factory, a food court, nightclub, and event space. Currently, we are seeking Bartenders and Supervisors primarily for weekends. Depending on our event bookings, we also offer weekday shifts. If you join our team and prioritize weekend availability, we will take care of you, and with the upcoming busy season, you can expect ample hours. We are looking for hardworking, confident, friendly, and respectful individuals. Our venue is free of judgment; you can come as you are. We support the LGBTQ+ community.
Electrical Contracts Manager (Minimum 5 years of electrical experience). Location: Nottinghamshire Job Type: Full-time Salary: £50,000- £60,000 About Us Powerplus Group is a fast-growing, full-service mechanical and electrical company, built on our dedication to delivering the highest quality and most innovative projects—on time and within budget. We take the lead in mechanical, electrical, lighting, and renewable projects, incorporating design and coordination, installation, and full commissioning across the UK and Europe, with our headquarters centrally based in Nottinghamshire. We pride ourselves on our high level of personalised service and the strong partnerships we build with our clients, ensuring direct contact and a collaborative approach. This partnership-driven mentality has fostered long-lasting, multi-project relationships over the years. With our fully integrated turnkey solutions, Powerplus Group continues to set the standard in mechanical and electrical services across the UK and Europe. Job Summary We are seeking an experienced and dynamic Electrical Project Manager to oversee and deliver a range of electrical projects, ensuring they meet the highest standards of quality, innovation, and efficiency. This role requires excellent leadership skills, technical expertise, and a hands-on approach to managing multiple projects from conception to completion. As an integral part of our growing team, you will be responsible for the planning, coordination, execution, and successful delivery of electrical projects across various sectors, working closely with clients, engineers, and site teams. Key Responsibilities Project Planning & Management - Take full ownership of electrical projects, ensuring they are delivered on time, within scope, and budget. - Develop project plans, schedules, and budgets, ensuring all financial targets are met. - Liaise with clients, engineers, subcontractors, and stakeholders to define project requirements. - Oversee procurement of materials, ensuring cost-effective and timely delivery. - Monitor and track project progress, addressing any challenges or deviations. Technical Oversight & Compliance - Review and approve electrical designs, ensuring adherence to regulations and industry standards. - Conduct site inspections to monitor quality control, safety compliance, and progress. - Identify risks and implement mitigation strategies to ensure project success. - Ensure compliance with the National Electrical Code (NEC), IEE regulations, and health & safety standards. Team Leadership & Coordination - Lead and manage site engineers, supervisors, and technical teams, ensuring high productivity and performance. - Foster a collaborative team environment, ensuring effective communication across all project stakeholders. - Conduct project progress meetings and provide regular status updates to senior management and clients. - Support and mentor junior engineers and team members to drive professional development. Reporting & Documentation - Maintain and manage all project documentation, including progress reports, RFIs, change orders, and safety records. - Ensure all required permits and approvals are obtained in a timely manner. - Provide management with detailed project performance reports, highlighting risks, solutions, and milestones. Qualifications & Requirements; Education & Experience - Minimum of 5 years experience in electrical project management, within mechanical and electrical (M&E), lighting, or renewable energy sectors. - Proven experience managing projects in commercial, industrial, or infrastructure settings. Technical Skills - Strong knowledge of electrical systems, power distribution, control systems, and energy solutions. - Proficiency in project management software (e.g., Primavera, MS Project, AutoCAD, or Revit). - Familiarity with electrical codes and safety regulations (NEC, IEEE, NFPA, BS7671, etc.). Soft Skills - Excellent leadership, problem-solving, and decision-making abilities. - Strong communication and negotiation skills to effectively liaise with clients and contractors. - Ability to work in a fast-paced environment, managing multiple projects simultaneously. Why Join Powerplus Group? - Work on high-profile projects across the UK with a rapidly expanding company. - Be part of a team that values innovation, quality, and client collaboration. - Opportunity for career growth and professional development in a thriving industry. - Competitive salary and benefits package. Job Types: Full-time, Permanent Pay: £50,000.00-£60,000.00 per year Additional pay: Performance bonus Benefits: Company car Company pension Employee mentoring programme Gym membership On-site parking Schedule: Monday to Friday Experience: electrical contracts manager: 3 years (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Nottingham NG13 8FA
This is an exciting opportunity available for someone who is looking to start their career in Land and Development and join a successful agency based in St Albans that offers plenty of career progression. Starting as a Land Assistant, you will work closely with the Land Director whilst you learn about land and development, with the intention to progress within the Company to a Land Manager, handling your own acquisitions and disposals. Land Assistant - Key Duties Identification and sourcing of sites, administrative work and assisting with projects through from start to finish. You'll be expected to: Identify and approach potential land opportunities using our software and managing mail outs. Provide administrative support. Record responses and interest from parties. Assist with the maintenance and expansion of our key contact base, e.g. Developers, Solicitors and Land Owners. Assist the Land Director on major projects and with other relevant duties as required. Carrying out checks and due diligence on clients prior to legal agreements being issued. Travel to and from sites and meeting when required. Your skills: Ability to work on your own initiative, with the drive to take ownership of projects. Excellent organisational abilities and the capacity to manage multiple tasks simultaneously. Confident in themselves when meeting new people and winning business. Strong IT skills using Microsoft packages. Confident communicator with outstanding verbal and written skills. Ability to build strong relationships with clients and developers and collaborate effectively as part of a team. Full, clean UK driving license. (Company pool cars are available for use if needed).
Job Title: Social Media & Client Manager Location: Remote (UK-based preferred) Job Type: Full-time Salary: Competitive + Performance Bonuses Start Date: ASAP About e!studios e!studios is a fast-growing social-first video marketing agency helping high-impact entrepreneurs and service-based businesses scale through standout content, elite strategy, and done-for-you execution. With clients ranging from personal brands to multi-7-figure enterprises, we specialize in turning founders into thought leaders and content into revenue. We’re not your average agency. We operate at a high standard, think like owners, and bring big results for our clients—while having fun doing it. Role Overview We’re looking for a Social Media & Client Manager to join our powerhouse team. This hybrid role blends sharp social media expertise with stellar client communication skills. You’ll be the key point of contact for a portfolio of high-profile clients—owning their strategy, managing content rollout, and ensuring they feel supported and seen every step of the way. This role is perfect for someone who thrives in a fast-paced, results-driven environment, loves content and storytelling, and can confidently manage relationships with CEOs, founders, and entrepreneurs. Key Responsibilities Client Management: - Act as the primary point of contact for your client accounts - Lead onboarding, check-ins, and strategy sessions - Understand each client’s goals, voice, and audience - Build trust through proactive communication and sharp attention to detail - Keep clients informed, aligned, and excited about their content and growth Social Media Strategy & Execution: - Develop monthly content calendars across TikTok, Instagram, LinkedIn, and YouTube - Write captions, content hooks, and call-to-actions in line with each client’s brand voice - Work closely with video editors and designers to deliver content that performs - Optimise content based on performance insights and platform trends - Stay ahead of algorithm changes and leverage trends to boost reach Project Management: - Collaborate with our creative team to deliver content on time and to spec - Monitor deliverables and ensure client expectations are met (and exceeded)? - Identify opportunities for upselling or expanding services with current clients What We’re Looking For - 2+ years of experience in social media management or client management (agency experience is a plus) - Proven ability to manage client relationships and keep projects moving - Strong understanding of social platforms, especially TikTok, Instagram Reels, and LinkedI saying n - Exceptional communication skills—both written and verbal - Strategic thinker with creative flair and a bias for action - Organised, detail-oriented, and thrives in a deadline-driven environment - Confident using tools like Notion, Slack, Google Drive, and analytics dashboards Why Join e!studios? - Work with a team that gets it—we’re ambitious, kind, and all about impact - Flexible remote work setup - Access to inspiring clients, brands, and projects - Room to grow—this role has real career progression potential - Be part of something that's redefining what agency life can look like To Apply: Send us your CV and 2-3 examples of social media work you’ve led (content calendars, captions, results, etc.)
· Responsible for overseeing day-to-day customer needs. · Serving as the primary point of contact for any issues that may arise, escalating as necessary. · Uphold high standards of service across all operations, promptly addressing any customer feedback. · Ensure all visitor preparations are completed and conduct daily inspections of visitor areas. · Report any maintenance or health and safety concerns promptly. · Demonstrate experience in effectively leading and managing teams in customer-facing roles. · Possess strong customer service skills and experience in customer-facing roles. · Develop customer loyalty programs to drive revenue and enhance client retention. Skills: · Demonstrated strong customer service skills in a customer- facing role · Proven experience in leading and managing successful teams in a customer-facing environment · Satisfactory levels of accuracy and attention to detail · Confident and articulate communicator with a strong focus on customer care · Skilled in building positive working relationships with both internal and external teams · Adaptable to changing environments and able to thrive in dynamic settings · Proficient in Microsoft Office and various file management. · Minimum Bachelor's Degree is essential in any field · Experience for 2-3 years in the same field is required
JOB VACANCY Care Worker (SOC Code: 6135) CONTRACT TYPE Full-time HOURS 37.5 hour per week (and a daily 30-minute unpaid break). PLACE OF WORK Our business address is Trafalgar House, 81 – 83 Darlington Street, Wolverhampton WV1 4JD, however, you will be expected to work in various residential care settings and service user homes within the locality. SALARY £12.82 per hour/£25,000.00 per annum REPORTING TO Registered Manager We are recruiting care workers who will be responsible for delivering care services to our clients in their own homes in communities across Staffordshire. What to expect We’ll look to you to offer exceptional health care services within a multi-disciplinary team to make sure that on each shift, at every location, all of our residents get the highest quality care. You can expect a wide range of responsibilities, from making sure new residents are settling in, to helping advance your team members’ skills, and developing care plans that are tailored to our residents’ physical and mental needs. Domiciliary care encompasses a range of support which requires adaptability and flexibility from care workers who possess a patient and understanding nature. You are required to respect the dignity of each service user and assist with any tasks required. This includes prompting, assisting and administering to promote the service users’ independence. (This excludes any tasks typically undertaken by trained nurses). (The Employer has claimed an exception under the Equality Act 2010. PURPOSE · To look after the physical, emotional, cultural and social needs of the Clients using a person-centred approach. · To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights · To create and maintain good professional relationships with Clients, their family and friends and other stakeholders · To actively support other Care Support Workers · To adhere to all regulatory and statutory obligations and Midas Care Solutions’ policies, procedures and guidelines · To promote a positive, personal and professional profile, ensuring the good reputation of Midas Care Solutions at all times RESPONSIBILITIES Care provision To provide personal care and support to Clients with a wide range of needs, medication planning and support, illnesses and disabilities. To undertake the tasks detailed in the Client’s care and support plan using a person-centred approach and in the least intrusive way. Promoting independence and self-motivation. To provide input into the care and support plans of Clients by regularly feeding back to the Care Supervisor. To assist with personal hygiene and grooming. Services include, washing, dressing, grooming, toileting and continence management. To prepare food and drink for Clients in a person-centred manner, catering for individual choices, nutritional needs and cultural requirements. To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management To use manual handling equipment safely and correctly and safe handling of property and equipment belonging to clients. Maintaining good communication and developing effective working relationships with clients. To provide companionship clients, actively talking and listening to them about, support, including accompanying them during travel. Ensuring adherence to health and safety, infection control and creating a comfortable living environment. To maintain detailed accurate records in respect of care and medication support given and tasks undertaken. To regularly read care and support plans, acknowledging changes. To protect the confidentiality of all information relating to clients. To promptly report any issues concerning the care, support, wellbeing or behaviour of clients and update records accordingly whilst continuing to monitor where concerns have been reported and recorded. To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager and report any complaints to the office and HR and Compliance team. To contact the office or out of hours if running late. To dress appropriately, wearing uniform and using personal protective equipment provided by Midas Care Solutions. To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery whilst attending and engaging in regular Care Support Worker team meetings and any other relevant meetings To attend in house and external training pertinent to the role of Care Support Worker To ensure completed weekly timesheets are submitted on time To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to your designated supervisor. Promoting equal and fair treatment, and equal access to services and employment CRITERIA You must be a compassionate, patient and understanding individual. You must have the ability to work with others as a team or on your own initiative: · Exceptional timekeeping skills · Empathetic towards others · Good reading, writing, and speaking skills in English, proficient enough to pass the B1 English test or equivalent. · The ability to self-drive and own a car is mandatory · Comply with the Company’s policies and procedures. · Have a valid passport and visa with valid permission to work in the UK · If you are seeking sponsorship, you must pass the Home Office character suitability requirements for obtaining a skilled worker. · You must pass the DBS screening or foreign equivalent Flexible Working Your shift pattern will rotate on a weekly basis. You must be a car driver. It is your responsibility to ensure that your driving licence is valid and renewed on time. You shift pattern will vary depending on service requirements and operational needs, and this will be communicated to you by your care coordinator or manager. However, for sponsored workers, your weekly minimum working hours will be 37.5 hours in line with your sponsorship obligations, and overtime opportunities will be available. BENEFITS · Full, free comprehensive training · Company uniform and PPE · Holiday pay equivalent to 5.6 weeks per annum, totalling 28 days per annum inclusive of bank holiday. The holiday term commences on 1 April and ends on 31 March the following year. · Workplace Pension with the NEST Pension Scheme · Career progression · Mileage contribution for drivers · Exceptional support offered from a team of committed individuals. What we offer · Flexible hours with part-time options for regular days and times – guaranteed hours available. · Fantastic rates of pay in the industry, with increases for bank holidays. · Dedicated support from your local manager. · Opportunities close to home, plus many opportunities for career progression. Training is compulsory and is provided as a training pack, once you have successfully completed this you will be required to complete a Moving and Handling practical training session. All applicants are required to have basic reading and writing skills in English. As well as the ability to speak and understand English. If you are committed to delivering excellence in care and would like to work for an organisation that values its staff and service users, we would like to hear from you.
We are a well established Boutique Hair Salon in Kingston Upon Thames, with a small friendly team and with a long time loyal local clientele base. We are looking for a full or part time hairstylist to join our friendly team, someone that would like a long term position and would like to grow within the business. The right candidate must have a can do attitude and have a passion for hairdressing. Good communication skills and punctuality is essential. You must be able to work well on your own and under pressure, preferably someone that can run the salon if needed when the manager is away. You must have a level 1 and level 2 in hairdressing, or at least 2 years and above salon experience doing hair in a busy salon. You must be able to do cutting, colouring, balayage, blow drys and children’s cuts. We would prefer if you are able to do Gent’s cuts but not essential, training can be provided on the job if interested. The position is available from June due to maternity leave, but we are able to offer early start to the right candidate so they can meet the team and do client hand over. For more information, please don’t hesitate to contact Roza or Shahla, to discuss further. Looking forward to hearing from you soon. Warm regards Roza
Position: Full-time, Permanent We are seeking a dedicated and highly organized Family Assistant / House Manager to oversee the day-to-day operations of a HNW family household. This role is crucial for ensuring the smooth running of the family home and meeting all household and family requirements. The ideal candidate will possess strong property management skills, an excellent work ethic, and the ability to manage various tasks simultaneously while maintaining a professional demeanor. Key Responsibilities: - Ensure that the family home is fully functional, comfortable, and operational at all times. - Manage and maintain all services and utilities, ensuring that heating, plumbing, and other essential systems are operational. - Liaise with utility suppliers to handle contracts, and any issues with services. - Oversee the domestic staff, including cleaners, chefs, and other personnel, ensuring that their work meets the highest standards. - Organize and manage daily family requirements, handling ad hoc requests, and overseeing household supplies. - Supervise and maintain the property’s general upkeep, including gardens and external areas. - Ensure the property’s security protocols are in place and followed. - Act as the point of contact for vendors, contractors, and service providers, managing any repairs, maintenance, or installation projects. - Coordinate with other staff (e.g., personal assistants, nannies) to ensure the smooth running of all family operations. Job Requirements: Minimum of 2 years of experience as a Family Assistant, House Manager, or in Property Management. - Exceptional organizational and time management skills. - Strong attention to detail and ability to anticipate needs. - Excellent verbal and written communication skills. - Experience managing and supervising domestic staff. - Ability to handle sensitive information with discretion and confidentiality. - Proactive, solution-oriented mindset with the ability to think on your feet. - Flexibility to work on a varied schedule as required. - Ability to maintain a calm and professional demeanor in all situations. ** To Apply:** Please submit your full CV detailing relevant experience. Applications without a full CV will not be considered. We look forward to hearing from you!
Job Title: Office Manager Location: Canary Wharf, London Job Type: Full-time - Permanent Salary: Competitive, based on experience About Us: ATEN COMMUNICATIONS UK LTD is a dynamic and growing financial services company specializing in IT-related consultancy and services. We are seeking a proactive and highly organized Office Manager to oversee the daily operations of our office, ensuring efficiency and smooth workflow. Job Responsibilities: - Oversee and manage daily office operations, ensuring a productive work environment. - Maintain office efficiency by implementing administrative procedures and streamlining processes. - Manage office supplies, equipment, and vendor relationships. - Handle correspondence, scheduling, and coordination of meetings. - Ensure compliance with company policies and health and safety regulations. - Act as a point of contact for employees, providing support and resolving administrative queries. - Manage company databases, documentation, and filing systems. - Assist in event planning, including company meetings and team-building activities. Requirements: - Proven experience as an Office Manager, Administrator, or similar role. - Strong organizational and multitasking skills. - Excellent verbal and written communication abilities. - Proficiency in Microsoft Office is a plus. - Ability to work independently and collaboratively in a fast-paced environment. - Attention to detail and problem-solving skills. Benefits: Competitive salary package. Opportunities for career development and growth. Friendly and supportive work environment. Flexible working arrangements may be considered. How to Apply: Interested candidates should contact us via online chat available here. Join us at ATEN COMMUNICATIONS UK LTD and be a part of an innovative and forward-thinking team!
We are seeking an experienced and dynamic FOH Catering Manager to oversee and manage the live event execution of our prestigious wedding and event catering services. This role is crucial to ensuring that every event runs smoothly, with a focus on exceptional service, client satisfaction, and attention to detail. The ideal candidate will possess a strong background in hospitality and guest services, demonstrating exceptional leadership and time management skills. You will manage a team of front-of-house staff, coordinate with chefs and other event teams, and maintain high standards of service delivery, all while ensuring that the clients' vision for their special day is brought to life. Responsibilities: - Oversee and manage the front-of-house operations during live events, ensuring all service runs smoothly, from guest arrival to event close. - Coordinate with event coordinators, chefs, and the back-of-house team to ensure the event’s logistics are perfectly executed. - Manage guest service, ensuring the highest standards of hospitality are maintained throughout the event. - Lead, train, and motivate front-of-house staff, ensuring they are well-prepared, confident, and knowledgeable. - Assign roles and manage the daily workflow of waiters, bar staff and other event staff. - Troubleshoot and resolve any on-site issues or customer concerns promptly and efficiently. - Act as the main point of contact for clients on the event day, ensuring their needs are met and expectations are exceeded. - Ensure all client-specific requests, dietary requirements, and special considerations are handled with precision. - Oversee the setup of the front of house area and manage the tear down and post event logistics - Assist with the event flow and ensure the guest journeys are well thought through - Oversee the furniture layouts and table layups - Conduct post-event evaluations to gather feedback for continuous improvement. Experience: - Proven experience in a FOH management role, preferably within catering, hospitality, or event management. - Strong background in guest services with a focus on customer satisfaction. - Experience managing the operations of high-end or luxury weddings, events, or functions is highly desirable. - Strong understanding of event logistics, service standards, and the ability to anticipate client needs. - Excellent leadership and team management skills. - Exceptional communication skills, with the ability to interact with clients, vendors, and team members. - Attention to detail and a commitment to delivering flawless service. - Time management proficiency to meet deadlines in a fast-paced environment. Why join us? Competitive Salary Flexible Schedule: As a freelance role, you have the flexibility to manage your time and take on as many or as few events as your schedule allows. Career Growth: Be part of a growing company with opportunities for advancement. Collaborative Environment: Work with a passionate and supportive team in some of the country’s finest venues Creative and Exciting Events: Get involved in a variety of weddings and events, contributing to making someone's big day truly special. Company pension If you are passionate about creating memorable experiences through exceptional event management, we encourage you to apply for this exciting opportunity. Driving license and travel is essential! Job Types: Full-time, Permanent, Freelance Pay: Freelance Day Rates ranging from £200-£300 a day Additional pay: Performance bonus Tips Benefits: Company pension Food on shift Schedule: Flexitime Holidays Overtime Weekend availability Experience: Event Management: 1 year (preferred) Licence/Certification: Driving Licence (required) Personal Licence (preferred) Willingness to travel: 50% (required) Work Location: In person Expected start date: 01/04/2025
Location: Barcelona - Remote working (Spain) Employment Type: Full-time About Us – Junction Connect Junction Connect is a fast-growing travel technology company, transforming how businesses and travellers connect through innovative digital solutions. Our platform streamlines travel management, helping organisations book, manage, and optimise their travel needs seamlessly. With rapid expansion and a growing customer base, we are looking for a Spanish speaking Technical Account Manager to join us on our exciting growth. The Role We are seeking a Technical Account Manager to build and manage relationships with our key customers in the Spanish region. This role is a mix of customer success, technical consulting, and account management—ensuring clients get the most out of our platform. As a TAM, you will serve as the primary point of contact for our client, providing expert guidance, troubleshooting, and strategic recommendations. You will also work closely with internal teams to advocate for client needs, ensuring seamless platform adoption and long-term success. Key Responsibilities: - Serve as the main point of contact for our client using our travel booking platform. - Provide technical consultation and assist with platform integrations, and configurations. - Work closely with internal engineering and product teams to resolve client issues. - Ensure client satisfaction and retention by proactively identifying and addressing needs. - Deliver training and best practices to clients for platform optimisation. - Collaborate with sales, customer success, and support teams to ensure seamless service delivery. Required Skills & Qualifications: - 5 + years of experience in technical account management, solutions consulting. - Strong communication and relationship-building skills. - Ability to translate technical concepts into business-friendly language. - Strong problem-solving skills and ability to work cross-functionally. - Experience working within a start-up or scale-up environment is a plus. - Bilingual – fluent in Spanish with professional proficiency in English. - Technical aptitude—familiarity with SaaS service provisioning is a plus. - Experience in travel technology, travel agency systems, and GDS environments is a plus. Join Us! If you’re ready to take on a dynamic role in a fast-growing travel tech company, we’d love to hear from you. Apply today, and a member of our team will be in touch!
Job Summary: The Business Development Manager (BDM) for a construction company is responsible for identifying and securing new business opportunities, building strong client relationships, and contributing to the overall growth of the company. This role requires deep knowledge of the construction industry, an ability to spot emerging trends, and a strong track record in acquiring new projects. The BDM will play a key role in driving revenue through bidding on new construction projects, managing client relationships, and collaborating with project management teams to ensure the company’s services meet market needs. Key Responsibilities: Market Research & Strategy Development: Conduct market research to identify new business opportunities within the construction industry, including public and private sector projects. Stay up-to-date on trends in construction, including technology, regulations, and industry best practices. Develop and implement business strategies to target potential clients, including developers, government agencies, and private sector organizations. Lead Generation & Prospecting: Identify and prospect potential clients in the construction sector, including real estate developers, government bodies, architects, and engineers. Generate leads through various channels, such as industry events, networking, referrals, and online platforms. Build a solid pipeline of future projects through aggressive business development tactics. Client Relationship Management: Establish and maintain strong relationships with key decision-makers, including architects, contractors, project managers, and developers. Understand client needs and develop customized proposals that align with their vision and budget. Ensure the smooth communication of project requirements between clients and internal teams throughout the bidding and construction phases. Proposal Development & Tender Submissions: Lead the preparation and submission of competitive bids and proposals for new construction projects. Collaborate with estimators, project managers, and other internal stakeholders to prepare accurate and compelling proposals. Negotiate terms and conditions with clients to finalize contracts and secure project awards. Project Tracking & Reporting: Monitor ongoing projects and their profitability, providing feedback and support to the project management team to ensure deadlines and budgets are met. Regularly report on business development activities, lead conversion rates, and sales achievements to senior management. Ensure the company’s goals are met by maintaining and tracking sales targets and pipeline performance. Industry Networking & Partnerships: Represent the company at industry events, conferences, and trade shows to increase visibility and establish new business connections. Build strategic partnerships with other construction firms, subcontractors, and industry professionals to enhance the company’s service offerings and expand market reach. Collaboration with Internal Teams: Work closely with project managers, engineers, and estimators to ensure alignment on project scope, timelines, and budgets. Provide market insights and client feedback to assist in refining company offerings and improving overall service quality. Required Skills & Qualifications: Bachelor's degree in Construction Management, Civil Engineering, Business Administration, or a related field. Minimum of 5 years of experience in business development, sales, or project management within the construction industry. Proven track record of securing new business and achieving sales targets in construction. Strong knowledge of construction processes, bidding, and project management. Exceptional communication, negotiation, and presentation skills. Ability to manage multiple clients and projects simultaneously. Familiarity with construction software, CRM tools, and Microsoft Office Suite. Preferred Qualifications: Knowledge of local, state, and federal construction regulations and permitting processes. Established network of contacts within the construction industry, including developers, general contractors, and subcontractors. Experience with public and private sector projects, including government contracts and commercial developments. Familiarity with cost estimation software and project management tools. Working Conditions: Full-time position with occasional travel to client sites, construction sites, and meetings. Office-based, with the possibility of remote work depending on company policy. Flexibility in working hours, with occasional evening or weekend work depending on project deadlines or events.
Receptionist required for a property management company deal with incoming calls and some emails. Post in and out. Ensuring stock of stationery, cleaning materials and kitchen requirements. Ensuring photocopiers maintained. Taking messages and passing on. Letting in visitors. Assistance with general admin to assist the office summary as a receptionist/administrative assistant, you will be the first point of contact for our organization, responsible for managing front desk operations and providing administrative support. Reporting to the office manager, your core skills in computer proficiency, phone etiquette, and organizational abilities will ensure smooth daily operations. Your premium office experience will enhance your effectiveness in handling various tasks, while relevant skills in microsoft office and data entry will contribute to efficient office management. Join our team to play a vital role in creating a welcoming environment and supporting our organizational goals. Qualifications previous administrative experience in an office setting required excellent phone etiquette and communication skills well-organized with strong organizational abilities job types: full-time, permanent pay: £23,310.00-£24,573.00 per year benefits: casual dress company pension schedule: monday to friday 9am-6pm no weekends education: gcse or equivalent (preferred) experience: customer service: 1 year (preferred) administrative experience: 1 year (preferred) language: english (required) work location: in person
Office Manager/Receptionist – Private Family Office Located in the Mayfair area, our private family office provides an exceptional environment where professionalism and discretion are key. We are seeking an Office Manager/Receptionist to join our team on a 1-year contract to cover for maternity leave. As a key part of our operations, you will ensure the smooth running of our office while creating a positive experience for our team and visitors. This is a full-time, in-office position requiring your presence Monday to Friday, from 09:00 to 18:00, with flexibility to adjust hours as needed. Tasks and Responsibilities As the first point of contact for visitors, your responsibilities will be varied and essential to the daily functioning of the office. Key responsibilities include: Welcoming visitors into the office with professionalism and warmth. Handling incoming calls, emails, correspondence, and directing them appropriately and ensuring timely responses. Coordinating schedules, appointments, and meeting rooms, including preparing and setting up meeting spaces for visits and video conference calls. Managing the office space to ensure it remains tidy, organised, and presentable at all times. Overseeing and management of office supplies and inventory. Maintaining accurate records of office activities, supplier contracts, and administrative files. Overseeing office supplies inventory and placing orders as needed to maintain stock levels. Assisting in the organization and execution of office events, conferences, or special projects. Coordinating with building management for maintenance needs. Acting as a liaison between vendors, service providers, and the family office to ensure seamless operations. Required Skills and Knowledge To excel in this role, we expect a combination of organisational capabilities, clear communication, and a proactive approach to problem-solving. Familiarity with professional office environments is essential. The ideal candidate will possess: Proven experience in a similar Office Manager, Receptionist, or administrative role. Excellent interpersonal and communication skills, both written and verbal. Strong organizational skills with the ability to manage multiple priorities effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). A professional demeanour with a high level of discretion and confidentiality. Ability to work independently, take initiative, and adapt to changing priorities. Benefits We believe in creating a supportive and rewarding work environment that reflects the values of our family office. You can look forward to: A competitive salary aligned with market standards in London. A beautiful and convenient Mayfair office location with excellent transport links. Regular working hours (Monday to Friday, 09:00 to 18:00), with flexibility depending on business needs. A supportive and professional work culture that values mutual respect.
Job Title: Social Media & Marketing Manager Temp (Maternity Cover) Location: Hybrid/Remote – 1 day per week (Tuesdays) in office. Shepherd’s Bush, London. Contract: Temporary (April 1, 2025 – August 1st, 2025) Salary: £40,000 Pro rata Full Job Description We are looking for a creative and proactive Marketing Temp to cover maternity leave from April 1, 2025, to August 1st, 2025. Working closely with our current head of marketing during April and then reporting directly to our CEO, the successful candidate's role will be to support, maintain and enhance the impeccably high standards of implementation and delivery across the day-to-day activities of the brand. This role requires an individual that has all round marketing knowledge with a strong focus on content creation and social media management. This role will involve working with both US and UK team members, agencies and brands. You’ll be working on a hybrid basis, with one day per week in our Shepherd’s Bush shared working space. You must be able to independently develop recipes using our products and film, edit and post this content to social media. Qualifications / Experience required: Bachelor’s degree Marketing experience: 3-5 years Social media experience: minimum of 3 year This is a brilliant opportunity for an ambitious and self-driven candidate to join a rapidly growing and exciting company where your responsibilities will include: Content Creation & Social Media: Owning, maintaining and adapting The Foraging Fox social media content plans and calendar according to in-store and online retail promotional / awareness building activities. Develop, film, and edit high-quality recipe videos independently. Write engaging copy for Instagram, LinkedIn, events, and website content. Promote user engagement, increase numbers of followers and direct D2C sales. Brand & Event Management: Leading the calendar of consumer events / festivals and trade shows for both the UK and US and develop the consumer journey experience on site. Edit and prepare marketing assets for campaigns and activations. Coordinate deliveries and show briefs for events and brand initiatives. Attend UK events and manage setup/ takedown. Manage staff and capture content for social media. Influencer Management: Communicate with existing influencers. Source new content creators, plan deliverables. Arrange product send-outs. Website Management: Update news section. Manage any new website changes needed. Update website photography to reflect any product changes. Photography/Graphic & Asset Management: Keep shared dropbox files for photography up to date with most recent photography Create briefs for photoshoots and book photography. Work with a number of external agencies both UK and US to ensure retailer photography is correct and where necessary fix any errors. Main point of contact for in-house marketing teams amongst our retail partners. Drafting marketing materials, web copy, brochure copy and consumer liaison copy. Being responsible for briefing third party creative teams on execution e.g. ad/banner artwork and photography bibles, as examples. Use Canva & Photoshop to create and edit briefs, presentations and decks. About You: Proven experience in social media content creation and video editing. Confident in working independently Copywriting skills for social media, events, and websites. Highly organized with experience in event planning and logistics. Able to prioritize tasks and work efficiently within deadlines. Why Join Us? - Opportunity to work in a fast-paced, creative environment. - Gain hands-on experience with a global brand. - Hybrid with a collaborative team. How to Apply: Apply with CV and link to portfolio (Must including examples of recipe/ food video content) Only candidates that apply with this will be considered. Interview process: Stage 1: Initial chat with Head of Marketing Stage 2: Chat with CEO & Head of Marketing Stage 3: Meet the team + Present example project. Stage 4: Feedback given/ Final offer if successful. Job Types: Full-time, Temporary Contract length: 4 months Pay: £40,000 Pro rata Schedule: Monday to Friday Work Location: Hybrid remote in London W6 7NL Start date: 01/04/2025
Key Responsibilities Event Planning & Coordination: Lead the planning, development, and execution of events from conception to completion. Develop detailed project plans, including budgets, timelines, and resource allocation. Security & Safety Management: Ensure all events comply with stringent security protocols and safety regulations. Conduct risk assessments and develop contingency plans to manage potential threats. Stakeholder Liaison: Act as the primary point of contact for clients, vendors, and local authorities. Coordinate with internal teams and external partners to guarantee seamless event delivery. Team Leadership: Supervise and motivate on-site staff, including security personnel and event support teams. Provide clear guidance and ensure effective communication across all levels. Compliance & Reporting: Maintain up-to-date knowledge of industry standards and legal requirements. Prepare and present post-event reports, detailing outcomes and areas for improvement.
Hi we are services provider firm we supply Labours house keeping security guards and construction skill workers we do have a position available in our office right candidate must have relevant experience working in the office managing daily tasks emails response to clients enquiries control the operations hiring new staff if you are the right one for this position please contact us thank you
Property Manager – GH Property Hub Ltd GH Property Hub is looking for a self-motivated and ambitious Property Manager to join our growing team. In this role, you will receive full training to bring in new business, helping you develop essential skills in sales and property management. Additionally, you will be trained to become an Inventory Clerk, earning extra income per report—another great incentive to maximize your earnings. This is not just a job; it's a career opportunity. The more business you bring in, the more you earn. How far you go depends on your drive and ambition. While this is a junior role, we are looking for someone who sees a long-term future in property management. If you prove yourself during the six-month probation period, you will receive a promotion, salary increase, and higher commission rates. We want someone ready to make their mark in the business, with the ambition to grow into a senior management role within the firm. Key Responsibilities: - Receive training to generate new business opportunities. - Act as the primary point of contact for tenant queries. - Ensure timely collection of rent and payments. - Oversee daily property operations, ensuring efficiency and compliance. - Coordinate maintenance, repairs, and inspections to maintain property standards. - Manage administrative tasks, including updating property records and lease documentation. - Respond promptly to emergencies and resolve urgent issues. - Foster strong tenant relationships and provide excellent customer service. - Negotiate and review costs to maximize efficiency. - Maintain communication with directors, escalating issues when necessary. - Receive training as an Inventory Clerk and earn extra income per report. Requirements: - Keen to learn new knowledge of property management and relevant legislation. - Become Familiar with property management software - Excellent organisational and time-management skills. - Ability to work independently and manage multiple tasks effectively. - Strong communication and problem-solving skills. - A proactive, self-motivated attitude with great attention to detail. - Experience in residential property management/lettings is preferred, but candidates with a strong customer service background and a passion for property will also be considered. What We Offer: - Salary: £12,000 per annum. - Commission: 10% on both sales and lettings. - Additional Earnings: Paid per inventory report completed. - Career Growth: After 6-month probation, promotion, salary increase, and higher commission rates. Long-term opportunity to grow into a senior management role. Working Hours: - Monday to Friday: 9 AM – 5 PM - Saturday: 10 AM – 3 PM If you are ambitious, hardworking, and eager to build a future in property management and Property sales, we want to hear from you! Apply today and start your journey with GH Property Hub.
About the job 1. Builds and strengthens business relationships for future bookings. Activities include sales calls, and able to generate business from domestic and international leisure and corporate markets. 2. Interacts with travel agencies, corporate and direct guests to obtain feedback on product quality and service level and escalate to Sales Head and Hotel GM & CGM. 3. Attends and contributes to all meetings as required. 4. Handles guest enquiry in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow-up. 5. Conducts hotels site inspection when on-site 6. Responsible for coordinating and implementing all aspects of corporate and social events 7. Relationship building with all prospective customers. 8. Submit monthly and weekly sales plans and market analyses (monthly) as well as daily sales/activity reports. 9. Establish strong partnerships between the hotel and internal commercial team by maintaining a productive dialogue and exchange of ideas. 10. Manages and develops relationships with key internal and external stakeholders. 11. Professionally conduct routine telemarketing and outside hotel sales activities to identify clients for social and corporate events. Department: Marketing Sales About you Relevant hotel accommodation and catering sales experience is an asset. Communication and marketing skills. Previous contacts of clients that have inbound and domestic group business, local corporate and events business potential around Glasgow airport and Erskine is beneficial for the candidate. Previous experience of managing weddings, non-residential food and beverage leisure and corporate events is a bonus. Demonstrate ability to deliver results under difficult conditions Flexible to travel for sales calls and should have a valid driving license. Ability to function independently with limited supervision and working effectively Knowledge of Word, Excel, PowerPoint, and Outlook.. The company MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes. As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience. We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members. Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus