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Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.
We are seeking a motivated and hands-on Supervisor / Team Leader to oversee daily operations and support our team. The ideal candidate is a natural leader with a passion for customer service, team development, and maintaining a smooth, efficient, and positive work environment. Responsibilities: Supervise daily front-of-house operations Lead, coach, and support staff to deliver excellent service Act as the main point of contact for staff during shifts Ensure compliance with company policies and health & safety standards Handle customer concerns and resolve issues in a professional manner Assist with scheduling, training, and onboarding new employees Monitor inventory and assist with ordering supplies when needed Collaborate with management to implement procedures and improve performance Maintain a clean, organized, and welcoming environment Requirements: Proven experience in a supervisory or leadership role (hospitality or retail preferred) Strong communication and problem-solving skills Ability to lead by example and motivate a team Organized, reliable, and able to work under pressure Flexible availability, including evenings, weekends, and holidays Familiarity with POS systems and basic reporting
Bar Manager - MUST HAVE EXPERIENCE Hours: 30–35 hours per week Salary: Competitive, based on experience Start Date: Immediate We’re looking for an experienced and motivated Bar Manager to join the team at Oasis Bar & Terrace, one of Canary Wharf’s most vibrant rooftop venues. This is a part-time management role, ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences. About the Role: - Lead and support day-to-day bar operations - Train and supervise the bar team to maintain high service standards - Ensure stock control and bar prep is well managed - Maintain cleanliness, health & safety, and licensing compliance - Work closely with the management team to drive sales and service quality - Confident with opening and closing operations - Act as a key point of contact during service and events What We’re Looking For: - Previous bar management or senior supervisory experience (essential) - Strong leadership and team coordination skills - Knowledge of cocktails, spirits, and stock management - Excellent customer service and communication skills - Reliable, well-organised, and confident in handling busy shifts - Availability to work evenings and weekends What We Offer: - A fun, supportive and fast-paced working environment - Competitive hourly pay - Staff food and drink discounts - Opportunities for growth and training within the team
Looking for a Supervisor for our Fine Dining Restaurant Santo Mare in the heart of Marylebone Supervisor will be responsible for managing the workflow of the team by assigning tasks, supporting staff, monitoring results and reporting to senior management. You will contribute to the efficiency of the restaurant by reviewing and improving processes and setting targets for the team. Full time position, start immediately Salary will be £17 per hour , plus cash tips plus incentives You must have experiences in the same position or similar If you speak Italian is a plus. You need to have right to work in UK . Please contact me if you think you are the right candidate, no time wasters.
- Determine staffing, financial, material and other short- and long-term requirements - Handles ad hoc queries across the long leasehold and short leasehold portfolio - Manage lease events such as renewals, liaising with the director - Arrange viewings with potential tenants, draft tenancy agreements, arrange tenancy checks and protection of deposits and become point of contact for the tenant during the tenancy of property - Arrange tradeperson if the property needs any repairs and maintenance - Oversee arrears cases, including covenant amendments and disputes - Manage general upkeep, maintenance and security of the property’s amenities - Make sure that the amenities meet health and safety standards and legal requirements - Examine and assess housing applications, advises on rent levels, investigate complaints and liaise with tenants’ association and social workers to resolve any issues as required - Oversees the support services of a business, such as catering, IT, utilities and physical environment - Advises on energy efficiency of the property standards as required by the law - Discusses client’s requirements and may advise client on the purchase of property and land for further portfolio expansion purposes. - Conduct property viewings on behalf of the client to purchase new properties and look after the process of purchase completion, property refurbishment if needed and furnishing of the property. - Conduct or arrange for surveys of properties including valuation survey and structural survey - Get builder quotes, architects' quotes, solicitor quotes, furnishing quotes - Arrange for project management of the property refurbishments and regularly update the client on progress - Liaise with the building regulation team, planning department at councils, HMO license officers etc. - Maintains or arranges for the maintenance of estate accounts and records and produces financial forecasts
We are now looking for fun and energetic Team Leader to join the team at the amazing Street Burger-Farringdon. ** This is a Fixed Term Contract for one year ** Street Burger - Farringdon is situated just one minute from Farringdon Underground Station.vStreet Burger serves signature burgers, seasoned fries, desserts and amazing shakes, cocktails and drinks. The first Street Burger was born in St Paul’s, London and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C. Full throttle. Full flavour. Always. What you do as a Team Leader: · You pride yourself on going the extra mile to create an amazing guest experience. · You have the confidence and energy to run a section and supervise the junior members of the team. · You thrive on teamwork and cooperation. · You have a real passion for hospitality. · You take pride in what you do and are hungry to learn and grow with us! What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · 30% Discount on bookings for your Friends & Family in all UK Restaurants · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you’d like to develop your career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Job description Are you passionate about authentic Italian cuisine and looking for an exciting opportunity to be part of a fast-growing business? L’ Antica Pizzeria da Michele is seeking a dedicated and organised individual to join our team as a Personal Assistant. In this role, you will play a crucial part in providing administrative support to our dynamic CEO. Responsibilities: Answering phones and managing correspondence in a professional and efficient manner. Scheduling and coordinating meetings, appointments, and travel arrangements for the CEO. Maintaining and organising the CEO's calendar to ensure optimal time management. Handling general administrative tasks such as data entry, filing, and document preparation. Liaising with internal and external stakeholders on behalf of the CEO. Conducting research and preparing reports as needed. Qualifications: Proven experience as a Personal Assistant or in a similar role. Exceptional organisational skills with a high level of attention to detail. Strong oral and written communication skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to prioritise tasks and work efficiently in a fast-paced environment. Discretion and confidentiality in handling sensitive information. Why Join L’ Antica Pizzeria da Michele: Be part of a team dedicated to delivering authentic Italian culinary experiences. Work in a vibrant and dynamic environment with a passion for quality and tradition. Opportunity for professional growth and development within a reputable establishment. If you are a proactive and detail-oriented individual with excellent communication skills, we invite you to apply for this exciting opportunity at L’ Antica Pizzeria da Michele. L’ Antica Pizzeria da Michele is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted. — Job Type: Full-time Pay: 13p/h Benefits: Company pension Discounted or free food Schedule: Monday to Friday - 10:00 to 17:00 Work Location: In person
We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our branch in East Finchley Our restaurant is dynamic and busy. We are specialised in traditional Neapolitan Pizza. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: - Greeting customers as they settle down at the restaurant tables and introducing them to the menus - Taking orders - Inquiring if the customers are satisfied, giving bills and processing payments - Operating the bar and coffee section - Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials - General cleanings If you are looking for: Great shifts, life balanced rota. Full training provided. Great opportunity to promotion to Head waiter/ Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Part-time, 25/30
We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our Goodge Street branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £12.21 x hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: full time Salary: £12.21 per hour + Service charge + Extra tips (Approx £13/14)
We have an exciting opportunity for a full-time Receptionist to join our Harrods branch location based in Central London to assist with the Reception of our store in a helpful, professional and efficient manner in line with the company’s values, mission and ethos. ADAM Grooming Atelier is an upscale male grooming brand which was founded in the UK in 2015. Over the last few years the brand has seen dramatic growth and now has 13 stores across some of London’s most prestigious areas including but not limited to Mayfair, London’s Shard and Canary Wharf as well as a store in the US in NYC. Most recently added to the portfolio is a concession within London’s famous Harrods department store. Who are we looking for : The ideal candidate must display a strong sense of initiative and independence; have strong communication skills, both written and spoken; must possess good organisational skills and able to work in a team-based environment that is fast-paced and challenging. Must be accurate and pay attention to details. Have good time management skills with the ability to prioritise and triage obligations. Key responsibilities will include but are not restricted to: · First point of contact for our customers at the store · Support day-to-day operation of the stores. · Greet customers, offer them refreshments. · Take bookings and payments. · Effectively manage stock levels and alert the Store Manager to any potential non-recoverable stock write off costs. You must have the following skills: · Excellent communicator at all times. · Well organised, attention to detail, ability to prioritise, remain calm under pressure. · Friendly, approachable and flexible - a team player. · Able to work independently seeking guidance where appropriate. · Proactive, positive, enthusiastic - demonstrates "can do" attitude. · Smart appearance and confident. · Previous Receptionist experience desirable. Due to the volume of applications we receive, unfortunately we are unable to provide individual feedback. If you have not heard from us within 7 days, please assume that your application has not been successful. Job Types: Full-time, Part-time, Permanent Pay: £110.00-£130.00 per day Store discount Schedule: Weekend availability Work Location: In person
About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: Office Manager Location: Canary Wharf, London Job Type: Full-time - Permanent Salary: Competitive, based on experience About Us: ATEN COMMUNICATIONS UK LTD is a dynamic and growing financial services company specializing in IT-related consultancy and services. We are seeking a proactive and highly organized Office Manager to oversee the daily operations of our office, ensuring efficiency and smooth workflow. Job Responsibilities: - Oversee and manage daily office operations, ensuring a productive work environment. - Maintain office efficiency by implementing administrative procedures and streamlining processes. - Manage office supplies, equipment, and vendor relationships. - Handle correspondence, scheduling, and coordination of meetings. - Ensure compliance with company policies and health and safety regulations. - Act as a point of contact for employees, providing support and resolving administrative queries. - Manage company databases, documentation, and filing systems. - Assist in event planning, including company meetings and team-building activities. Requirements: - Proven experience as an Office Manager, Administrator, or similar role. - Strong organizational and multitasking skills. - Excellent verbal and written communication abilities. - Proficiency in Microsoft Office is a plus. - Ability to work independently and collaboratively in a fast-paced environment. - Attention to detail and problem-solving skills. Benefits: Competitive salary package. Opportunities for career development and growth. Friendly and supportive work environment. Flexible working arrangements may be considered. How to Apply: Interested candidates should contact us via online chat available here. Join us at ATEN COMMUNICATIONS UK LTD and be a part of an innovative and forward-thinking team!
About the job Purpose To achieve food and beverage revenue, profit and customer satisfaction goals by maintaining a clean, sanitized kitchen and managing the stewarding area. Areas of Responsibility Develop and implement strategies for purchasing area aligned with the company’s food and beverage objectives. Create an environment for employees aligned with the company culture through constant communication and reinforcement. Develop and implement strategies for attracting and retaining employees. Deliver the company experience for guests and employees. Communicate and reinforce the service vision for the hotel to supervisors and employees. Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees. Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective. Keep current on pulse of the guests, constantly seeking opportunities to follow up on their experience. Provide employees with the tools and environment they need to deliver the company experience. Develop and implement strategies and practices that support employee engagement. Support the luxury dining experience by maintaining supplies for food and beverage service. Maintain par levels of stock; complete requisition for additional supplies as appropriate. Maintain and research pricing for all purchased goods. Maintain all records needed for accounting. Maintain all specifications and update them in conjunction with the chef on a constant basis. Insure that all goods required to run the F&B department are available when necessary. Schedule employees based upon forecasted volumes. Manage the operation of the purchasing department; train employees on proper goods receiving and storage methods. Check the proper operation of the dish machine/cleaning equipment daily. Keep purchasing and storage areas clean and organized as per the chef’s standards. Success Factors Focus on the customer: Seek to understand the internal/external customer and meet the needs of both the customer and the company. Drive for results: Work to achieve high levels of personal and organizational performance in order to meet or exceed objectives. Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance. Improve continuously: Constantly assess and adapt to current practices to perform a task better, faster or more efficiently. Attend to detail: Ensure that data is accurate and work is thorough, meeting the highest standards. Build strong relationships: Foster trust and cooperation among coworkers, customers and suppliers; develop and sustain personal contact in order to provide mutual benefit. Share information: Provide information so that coworkers, customers and suppliers understand and can take action. Key Skills and Requirements Delegation: Assign tasks using such techniques as needs analysis, individual skills assessment, objective setting and communication. Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources. Performance management, supervisory: Demonstrate ability to relate to, communicate with and motivate employees to sustained high performance and quality levels. Planning: Skilled in determining whether tasks should be attempted, identifying the most effective way to complete the task, and preparing to overcome expected difficulties. Three to four years’ management experience in hotel purchasing operations. High school diploma. Department: Purchasing The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.
Hairdressers !! We are rejecting £200-£300 a DAY worth of clients services Are you a skilled stylist looking for a long-term position in a successful, close-knit team? We're searching for a talented individual to join our well-established salon. Why Join Us? - We're a busy salon turning away 10-15 clients daily due to being short-staffed. - You'll be part of a stable team: - Aurora: 19 years with us - Bea: 7 years - Alex: 6 years - Terry: 14 years at a top competitor before joining us 4 months ago - Our owner/manager has been leading the team for over 21 years. What We're Looking For: - Strong skills in cutting and colouring (primarily for ladies, but you should be comfortable cutting men’s hair too—no hardcore barbering required). - Someone committed to a long-term role (1-2 years is not sufficient). - A stylist with life experience, maturity, and quiet confidence to fit into our team dynamic. - You must be a good team player with some solid experience in both hairdressing and life. What You Can Earn: - Weekly earnings range from £500 to £900 based on commissions (depending on days worked and performance). - Weekly tips: £100 to £600 on top of your pay. - Guaranteed pay and commissions from day one or shortly after, depending on performance. Next Steps: - Contact us via this ad buttons or chat. - After an initial 15-minute phone chat, we’ll arrange a face-to-face interview. - If we’re both happy, we’ll schedule a fully paid trial day to see how well you fit in the team. We value transparency and will ensure you know exactly what to expect every step of the way. If you’re ready for a long-term opportunity in a great environment, we’d love to hear from you!
Develop and implement HR strategies aligned with organizational goals. Forecast workforce needs and manage recruitment plans to fill skill gaps. Act as a point of contact for employee concerns, grievances, and conflict resolution. Promote a positive and inclusive workplace culture. Oversee the recruitment process, including job postings, interviewing, and on boarding. Partner with managers to identify role requirements and select top candi dates. Implement systems to monitor employee performance and productivity. Coordinate performance appraisals, feedback sessions, and career devel opment plans. Draft, implement, and update HR policies and procedures to comply with laws and regulations. Communicate policies to staff and ensure consistent application. Develop and administer salary structures, incentive programs, and benefit schemes. Ensure compliance with legal standards and competitiveness in the market. Identify skill gaps and design training programs to enhance employee per formance. Foster leadership development and succession planning initiatives. Ensure adherence to labor laws, workplace safety regulations, and employ ment standards. Handle audits and investigations related to HR practices. Maintain accurate employee records, including attendance, payroll, and per sonal information. Use HR systems to generate reports and insights for decision-making. Creating and implementing training sessions for employee conduct
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Research and analyze market trends, competitors, and customer needs to uncover opportunities for growth. Develop strategic initiatives to target potential markets. Establish and maintain strong, long-term relationships with existing and pro spective clients. Act as the main point of contact for client queries and negotiations. Collaborate with senior management to design and implement growth strat egies. Define business development objectives and set achievable goals. Create persuasive business proposals, pitches, and presentations. Coordinate with internal teams to tailor offerings to client requirements. Develop and execute plans to increase sales and profitability. Track revenue targets, ensuring they are met or exceeded. Attend industry events, conferences, and networking sessions to expand professional connections. Build partnerships with relevant stakeholders and organizations. Negotiate contracts, pricing, and terms with clients or partners. Ensure all agreements align with company policies and objectives. Measure the effectiveness of business development strategies through KPIs and metrics. Manage budgets, resources, and staffing to meet operational goals. Report progress and outcomes to senior leadership. Work closely with marketing, sales, and product development teams to align efforts. Provide guidance to junior staff or business development teams. Ensure compliance with company policies, safety regulations, and industry standards. Maintain accurate records of interactions and outcomes using CRM tools or databases.
Urban Chic, one of London's most stylish and design-led serviced apartment providers, is looking for a confident and professional Receptionist to join the team at Chilworth Court, our elegant aparthotel in Paddington. As our Receptionist, you'll be the first person our guests see and speak to, setting the tone for a welcoming, professional, and seamless experience. This is a key front-of-house role in a boutique setting where no two days are the same, and where you'll often be the main point of contact on-site. At Urban Chic, we're proud of our progress and ambitions. We're working hard to become an employer of choice, a place where people feel respected, supported, and proud of the contribution they make each day. What you will receive: - 28 days holiday, plus an extra paid day off for your birthday - Vitality medical insurance, including gym discounts and wellness perks - Employee Assistance Programme (EAP) via Health Assured - Employee rates for family bookings - Refer-a-friend bonus scheme - Annual employee recognition awards & long service awards - Team social events throughout the year Your responsibilities will include: - Welcoming guests and managing all check-in/check-out procedures - Providing local information and responding to guest queries - Handling emails, calls, and payments with accuracy and professionalism - Coordinating with housekeeping and maintenance to ensure smooth daily operations - Carrying out daily apartment inspections to ensure quality and presentation standards are met - Logging incidents, shift notes, and updates for the Building Manager - Ensuring the reception area remains clean, tidy, and presentable at all times - Following health & safety procedures We're looking for: - At least 2 years of experience in a front-of-house, reception, or guest-facing role - A warm and professional manner, with excellent communication skills - Confidence working independently and handling guest concerns - Strong organisational and multitasking abilities - Familiarity with Microsoft Office; PMS/booking system experience is a plus - A proactive, solution-focused mindset - Fluent spoken and written English; additional languages are a bonus Working hours: 42 hours per week 12-hour shifts from 7:00 AM to 7:00 PM 3 to 4 shifts per week on a rotational basis, including weekends and bank holidays Schedule provided in advance We believe in raising standards for our guests, properties, and team. We'd love to hear from you if you're ready to bring your talent and personality to a company growing with purpose and heart. All applicants invited for an interview must provide proof of their right to work in the UK. Job Types: Full-time, Permanent Pay: £12.50 per hour Benefits: - Additional leave - Company events - Company pension - Employee discount - Health & wellbeing programme - Private medical insurance - Referral programme Schedule: 12 hour shift Day shift Every weekend
Business Development Manager – B2B Sales (IT Products) 📍 Location: Hounslow, United Kingdom 🕒 Hours: Full-time, 40 hours/week (Mon–Fri, 10 AM to 6 PM) 💷 Salary: £29,000 – £35,000 per annum (depending on experience) 📄 Visa Sponsorship Available – Skilled Worker Route About Us Unlimited Trends Ltd is a fast-growing IT hardware wholesaler based in Hounslow, specialising in the supply of high-quality refurbished and new MacBooks, laptops, and computer accessories. We serve B2B clients across the UK and beyond, including resellers, IT service providers, and corporate buyers. We’re now hiring a Business Development Manager to join our growing sales team and help expand our client base through strategic B2B partnerships. Key Responsibilities Identify, contact, and convert new B2B sales opportunities Build and maintain strong relationships with existing clients Negotiate bulk pricing and contracts with commercial buyers Represent Unlimited Trends Ltd at trade shows and industry events Maintain accurate records in the CRM and generate weekly sales reports Collaborate with the logistics and support team to ensure client satisfaction What We’re Looking For Minimum 1–2 years of B2B sales or business development experience Background or interest in IT hardware (MacBooks, laptops, accessories) Excellent communication, negotiation, and interpersonal skills Ability to work independently and meet sales targets Fluent English (written and spoken) Candidates must have the right to work in the UK or be eligible for a Skilled Worker visa Working Hours Full-time: 40 hours per week Days: Monday to Friday Time: 10:00 AM – 6:00 PM (with 1-hour unpaid lunch break) Benefits Competitive base salary plus performance-based bonus Skilled Worker visa sponsorship available 28 days paid holiday (including bank holidays) Fast-paced, entrepreneurial environment Growth opportunities within the company 📩 How to Apply Please send your CV and a short cover letter to Mention in your application if you require Skilled Worker visa sponsorship.
Company Overview: Songtsen Limited is a growing hospitality brand based in the UK, dedicated to delivering warm, personalised, and high-quality accommodation experiences. With a focus on comfort, cleanliness, and exceptional guest service, we aim to create a “home away from home” for both leisure and business travellers. Our operations blend modern hospitality standards with a touch of cultural charm, attracting a loyal base of domestic and international guests. As part of our ongoing growth, we are excited to expand our team and welcome passionate professionals into our service-driven environment. Key Responsibilities 1. Daily Operations Management: Oversee the hotel’s day-to-day operations, ensuring smooth functioning across front desk, housekeeping, and guest services.Maintain high standards of service, addressing any issues swiftly to guarantee guest satisfaction. 2. Team Leadership & Training: Lead, coach, and inspire the front-line team—including reception, concierge, and housekeeping—to uphold service excellence. Conduct regular staff briefings and performance reviews, fostering a collaborative and motivated team environment. 3. Guest Relations: Serve as the primary on-site point of contact for guests, efficiently handling enquiries, feedback, and special requests.Build rapport with guests to ensure memorable stays and encourage repeat business. 4. Quality Control & Compliance: Ensure full compliance with health & safety, fire regulations, and other statutory requirements. Oversee regular inspections to maintain cleanliness, housekeeping standards, and overall guest comfort. 5. Inventory & Cost Control: Manage inventory levels for housekeeping and guest amenities; place orders and monitor supplier relations. Collaborate with finance to control expenses and optimise operational efficiencies. What We Offer: A competitive salary ranging from £33,000 to £39,000 A stable, full-time position with clear career progression opportunities A supportive, multicultural working environment Comprehensive training and professional development support
💰 Salary: £31,300 per annum 📍 Location: Sir Devonshire Square, City of London 🕒 Working Hours: 40 hours per week Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods. We are now looking for a Duty Manager to guide the Front Office team with clarity and kindness, ensuring service feels natural and personal. What You Can Look Forward To 🟠 Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day) 🟢 Mind & body perks – Free fitness classes and a supportive environment 🟡 Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our hotels 🔵 Feel-good moments – Paid volunteer day and regular team socials 🔴 Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe Your Role as Duty Manager Lead the Front Office team during your shift, keeping energy high and service seamless Solve unexpected issues with confidence and empathy, always putting the guest experience first Stay connected with all departments, helping the whole hotel run smoothly Coach and guide team members to grow and feel supported Welcome and assist guests in a warm, professional, and personal way What We Are Looking For Previous experience in a hotel supervisory or management role Confidence in handling guest feedback with calm, clarity, and care Ability to lead by example and communicate clearly Comfortable working different shifts, including evenings and weekends A collaborative spirit and a real passion for hospitality Not sure if your experience ticks every box? That is okay. If this role excites you and you are eager to learn, we would love to hear from you. Our Hiring Journey Quick 15-minute call with People & Culture Meet our Front Office Manager If it feels like the right match, we will send you an offer Ready to Help Us Create Unforgettable Stays the Sircle Way? Apply now and join us in making everyday service feel extraordinary. We are proud to be an equal opportunities employer. If you need adjustments to the process, please contact us via the chat – we are here to help. Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas. Sir Hotels Sir Hotels is a boutique hotel collection founded in Amsterdam in 2013 with Sir Albert. The collection has continued to grow with a second property in Amsterdam and further openings in Berlin, Barcelona and Prague - and now London. Sir Hotels caters to those who are looking for authentic stories and distinctive locations. Each hotel has stunning interior design, exceptional restaurants and bars and specialises in providing guests unique experiences on and off property.
We have an exciting opportunity for an experienced Assistant Manager to join our fantastic team at Street Pizza – Battersea. Street Pizza - Battersea is the ultimate destination only a stone's throw from iconic Battersea Power Station, serving signature bottomless pizzas, cocktails, wines and beers in Battersea, right by the river. Live sports and banging tunes - with iconic DJs, game days and unforgettable nights, with pizza by your side. Quite simply, it's Pizza without rules. And quite frankly, it's legendary. As Assistant Manager you must: • Have previous experience as a Manager within a busy restaurant environment • Work closely with the General Manager as a key figure within the restaurant and overall running of the team & restaurant • Have a strong personality with the confidence to play an integral role in leading the restaurant. • Be a leader and have the ability to inspire a team. • Have a strong financial understanding • Have exceptional communication skills What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · 30% Discount on bookings for your Friends & Family in all UK Restaurants · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
At After Hours we are seeking a part time / on call bartender/mixologist to help alongside our bar manager. Your main job will to be ensure that every drink that leaves the bar is perfect, and strong service is always upheld. Your main tasks will include mixing/serving cocktails, taking general orders and ensure the bar is always kept clean. You will need to have a strong understanding of the drinks available from your bar, with the ability to produce these drinks to the highest standard. In return for your work the client is offering: A strong work-life balance. If this position is of interest to you, or you have any questions regarding the role, then please do not hesitate to contact. £13.00 per hour Schedule: 9pm - 3 am
About Us Founded on 22 June 2022, Taiwu Consultancy Limited blends Chinese tradition with British style to create interiors that feel both elegant and energetically balanced. We specialize in furniture placement, colour palettes (jade greens, vermillion accents) and subtle Chinese details—Ming-inspired curves, lantern lighting—to harmonize yin and yang. Our feng shui expertise optimizes qi flow (desk orientation, Bagua mirror placement) and incorporates symbols such as bamboo for resilience or water features for wealth, resulting in homes that marry modern British sensibilities with ancient Chinese wisdom. Position: Marketing Development Manager Location: London, UK (hybrid/office) Salary: £45,000 – £50,000 per year Role Overview We’re looking for a proactive Marketing Development Manager to lead Taiwu’s growth by crafting and executing marketing strategies that showcase our unique fusion of feng shui and interior design. You will identify new business opportunities, cultivate client relationships, and oversee digital and offline campaigns to expand our presence across the UK and beyond. Key Responsibilities Research market trends, competitors and target segments; develop annual and quarterly marketing plans. Generate and nurture leads through outreach, events, digital channels and partnerships; draft proposals, negotiate contracts and coordinate project handovers. Build relationships with developers, architects, design firms and high-net-worth clients. Manage social media, email campaigns and paid ads to showcase case studies and transformations. Plan and run workshops, open-house tours, networking mixers and trade-show appearances; draft press releases and thought-leadership articles. Recruit, train and mentor marketing staff; coordinate with teams; monitor traffic, conversions and engagement; report to senior leadership. Qualifications & Skills · Bachelor’s degree in Marketing, Business, Communications, Design, or a related field; recent graduates with relevant internships are welcome. · 1–2 years of experience in marketing, business development, or related roles; background in interior design or lifestyle consultancy is a plus. · Strong written and spoken English. · Familiar with social media platforms (LinkedIn, Instagram, Facebook) and basic analytics tools like Google Analytics. · Proficient in Microsoft Office; able to create clear and compelling presentations. · Creative, organized, and proactive, with the ability to manage multiple tasks and collaborate with diverse teams. Benefits Competitive Salary: £45,000 – £50,000 per annum plus performance‐based bonus. Annual Leave: 28 days (including UK public holidays). Pension & Insurance: Company pension contributions; private medical insurance subsidy. Professional Development: Access to industry workshops, feng shui certification courses, and mentoring. Flexible Working: Hybrid schedule, flexible hours, and occasional remote work. Cultural Engagement: Opportunities to attend cultural events, feng shui seminars, and design expos to deepen your expertise in Eastern and Western design integration. How to Apply Please submit your application—including your CV and a brief cover letter outlining your relevant experience and why you’re passionate about Taiwu’s mission—through the job listing on the recruitment place. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. Join Taiwu Consultancy Limited and help us shape interiors that balance elegance with energetic harmony. We look forward to welcoming a creative, driven Marketing Development Manager who shares our vision of blending ancient Chinese wisdom with modern British design.
Job Title: Regional Cleaning Manager (Hybrid) Location: Various London Salary: Competitive – Travel Expenses Covered (Zones 1–3) Language: English and Spanish-speaking preferred Job Type: Hybrid / Flexible / Full-Time About the Role We are looking for a proactive and highly organised Regional Cleaning Manager to join our team and oversee daily operations across our cleaning sites in London. This hybrid role is ideal for someone who enjoys a mix of structured routine and reactive problem-solving. You’ll play a key role in ensuring high standards are maintained, supporting cleaning staff, and being the go-to person for both internal and client communications. Key Responsibilities Site Visits & Inspections: - Conduct daily morning site visits across various London locations. - Perform quality inspections bi-weekly, transitioning to monthly or as-needed basis. - Carry out regular stock and equipment checks to ensure operational readiness. Staff Support & Supervision: - Act as a first point of contact for the wider cleaning team. - Provide on-the-ground support during mishaps or emergencies. - Be innovative and solution-oriented to help staff resolve day-to-day challenges. - Organise staff cover for sickness, holidays, or no-shows. - Provide hands-on cover when cover cannot be arranged. Training & Development: - Deliver training to new staff on site-specific cleaning procedures. - Conduct refresher training or retraining when standards drop. Customer Liaison: - Build strong relationships with gym owners, trainers, and staff. - Provide clear feedback regarding cleaning standards and site performance. Equipment Management: - Ensure all equipment is operational and safe. - Transport faulty equipment to the depot for repairs and return it to site post-fix. About You - Strong communicator, comfortable liaising with clients and internal teams alike. - English and Spanish-speaking is a strong advantage. - Problem-solver who can work independently and think on your feet. - Confident in training and guiding others. - Willing to roll up your sleeves and cover cleaning shifts when required. - Flexible and adaptable to the demands of the business. - Organised with good time management, able to balance fieldwork with admin. - Registered Self Employed (Preferable) Perks & Benefits - Travel within Zones 1–3 covered. - Supportive and flexible working environment. - Dynamic role with a balance of routine and variation. - Opportunity for progression and development within the company. - Increased salary after probation If you’re someone who thrives in a flexible and hands-on role, and you enjoy leading from the front while keeping operations running smoothly, we’d love to hear from you!
Are you ready to make a meaningful impact in young lives while building your career in childcare? Residential Support Worker - Children's Residential Home Location: Enfield Salary: £27,040 - £29,120 Job Type: Full-time, Permanent Shifts: Support worker Day Join our supportive team at MOVIP Homes, a Children's Residential Home based in Enfield, London. We're dedicated to providing high-quality care that empowers children to overcome challenges and achieve their potential, regardless of their past experiences. Job Spec: We are seeking an enthusiastic and caring Residential Children's Support Worker who is passionate about supporting children and young people and helping them thrive in a safe and nurturing environment. You’ll work closely with an experienced and dedicated team, including the Registered Manager and Deputy Manager, gaining invaluable hands-on experience and ongoing training to support your personal and professional growth. As a Residential Support Worker, you will: Provide direct care and emotional support to young people, ensuring their safety and well-being Build positive, trusting relationships and act as a role model Support young people with their daily routines, including education, activities, and life skills Contribute to care plans and ensure compliance with safeguarding policies Work as part of a team to create a stable and positive environment Help young people develop their independence and resilience What We’re Looking For Experience in residential childcare or a similar setting (minimum of 1 year preferred) Level 3 Diploma in Residential Childcare (or working towards) A caring, resilient, and patient nature Strong communication and interpersonal skills A commitment to safeguarding and promoting the welfare of young people Full UK driving licence (preferred) What We Offer · Ongoing training and career development · Supportive team and positive working environment · Opportunity to make a real impact in children’s lives · Career progression If you are passionate about helping young people reach their full potential and have the skills to support them effectively, we encourage you to apply for this rewarding position as a Residential Support Worker. One of our team will contact you within 24–48 hours. Please ensure you have uploaded your most up-to-date CV with the application. Job Types: Full-time, Permanent Pay: £13.00-£14.00 per hour Benefits: Casual dress Company pension On-site parking Referral programme Schedule: Day & Night Licence/Certification: DBS Certificate registered to the Update Service essential Driving Licence (preferred) NVQ Level 3 in Residential Childcare (preferred) Work Location: In person
Test Analyst (Salesforce/ GDPR) Role: Test Analyst - GDPR and Salesforce Experience Job Type: (Hybrid) 4 days at home, 1 day in the office. Job Location: London Rate: £200-£300 Per/Day (Depending on experience) Duration: 3 Months (with likelihood of extension) **Key Responsibilities:** Test Planning & Execution: - Develop, execute, and maintain comprehensive test plans, test cases, and test scripts for Salesforce applications and related systems. - Perform functional, regression, performance, and usability testing to identify defects and ensure quality. GDPR Compliance Testing: - Validate that systems correctly capture, store, and manage user consents in line with GDPR requirements. - Ensure mechanisms are in place for users to easily opt-in/opt-out, request data access, or invoke the right to be forgotten. - Test the implementation of lawful bases for data processing, such as consent and legitimate interest, within the CRM. Salesforce-Specific Testing: - Verify the correct functioning of Salesforce's 'Individual' object and related consent fields (e.g., 'Don’t Market', 'Don’t Track') . - Test integrations between Salesforce and marketing platforms like Marketing Cloud or Pardot, focusing on consent and preference data flow . Collaboration & Reporting: - Work closely with developers, business analysts, and stakeholders to understand requirements and resolve issues. - Document test results, report defects, and track defect resolution throughout the development lifecycle. Required Qualifications: - Proven experience as a Test Analyst or in a similar role, with a focus on CRM systems. - In-depth understanding of GDPR, especially concerning marketing preferences and consent management. - Hands-on experience with Salesforce, including knowledge of objects related to data privacy and consent. - Familiarity with Salesforce's Preference Manager and Consent Templates . - Proficiency in manual and automated testing tools relevant to Salesforce applications. - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities. Preferred Qualifications: - Experience with Salesforce Marketing Cloud, Pardot, or similar marketing automation platforms. - Understanding of data processing agreements and third-party data integrations. - Knowledge of data anonymization and encryption techniques in line with GDPR . - Familiarity with data subject rights management processes, such as data access requests and data portability . What We Offer: - Competitive day rate of £200-£300/ per day - Opportunities for professional development and certifications. - A collaborative and inclusive work environment. - Flexible working arrangements to support work-life balance. Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and motivations for applying. Shortlisted candidates will be contacted for an interview. Schedule: Monday to Friday Experience: Salesforce: 3 years (required) GDPR - Marketing Preference: 3 years (required) Agile: 2 years (required) Work Location: Hybrid remote in London EC1V 7RQ Reference ID: Test Analyst (Salesforce/ GDPR) Expected start date: 09/06/2025
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: - Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service. - Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality. - Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests. - Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone. - Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally. - Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: - A passion for hospitality and guest satisfaction. - Previous experience in reservations or front-of-house roles. - Outstanding communication and interpersonal skills, with a warm and professional demeanour. - Strong organisational skills and attention to detail. - Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*