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First Line Analyst L3 Join a leading independent technology and services provider as a First Line Analyst L3 Job Overview: We are looking for a proactive and customer‑focused Service Desk Specialist to join our team. In this role, you will be responsible for delivering high‑quality technical support and customer service across multiple channels, ensuring an exceptional experience for both internal and external stakeholders. You will act as a key point of contact for incident resolution, service requests, and escalations, while also supporting continuous improvement initiatives within the team. Rate£17.87/Hr through UMB£13.77/Hr through basic PAYE£15.63/Hr through Premium PAYE Contract 6 Months contract LocationRaynesway - Derby DE21 7BE Security Required:SC Clearance Key Responsibilities • Managing inbound/outbound customer contacts either remotely or at customer site through a variety of channels., • Ticket creation and management to ensure customer compliance, • Performing technical activities and resolving issues at first point of contact where applicable, • Evaluate escalations and action appropriately to ensure customer demands are met., • Proactive cooperation with other team members, • Ability to identify improvement ideas with team leaders to take further actions, • Floor walking and real-time assistance to colleagues/Team Leader, • Collaboration and professional communication (client and internal), • Involvement in the tasks below upon line manager's request:, • Handling queue management, • Quality checks and feedback delivery to share with the team leaders to take further actions., • Cooperation with other teams and resolver groups or 3rd parties, • Creation of regular or ad-hoc reports, • Support the optimisation team and optimisation initiatives., • Acting as role model to colleagues at junior level, and being able to impart knowledge and support, • Ability to use, create and review knowledge articles, • Works under supervision. Uses minor discretion., • Able to follow instructions and procedures, • Uses information systems, technology functions and applications in line with IT industry standards as appropriate for the role., • Demonstrates customer service abilities, • Routine administrative skills, • Good interpersonal skills, basic literacy, and numeracy skills to support customers in language., • Demonstrates awareness of health and safety at work., • We would expect extended understanding of PC usage, • Strong communication skills with a proactive approach to solutions, • At least 18 months experience of working at a service desk / call centre, • Customer Service experience is essential at this level., • Ability to perform ticket analysis and report on trends, • Ability to handle excel, ppt at a basic level, • Ability to work independently and meet deadlines, • Demonstrate project management skills in account-related projects, • Ability to adapt quickly to dynamic team environments to maintain consistent, effective contribution. 4763962

We are currently seeking a HR Manager to join a global company based in Derbyshire to support with HR matters for their UK employees. The role is based in their Derbyshire office with travel to sites in the UK required roughly 1-2 times per month as and when needed. This is a full-time position, paying up to £55,000 per annum for the right person. This role will suit someone who can confidently deal with end-to-end people matters autonomously and who is experienced in providing operational HR support. Key Responsibilities: • Providing hands‑on, day‑to‑day HR support across the full employee lifecycle, acting as a trusted partner to operational leaders across multiple UK sites, • Delivering high‑quality advice, coaching and guidance on all employee‑relations matters, managing cases confidently and consistently, • Leading recruitment and onboarding activities to ensure a smooth, effective hiring process and positive new‑starter experience, • Maintaining accurate HR data, producing reports and supporting decision‑making through effective tracking and insight, • Driving culture, engagement and continuous‑improvement initiatives, fostering a positive and inclusive working environment, • Supporting change‑management and HR project work, including policy updates and improvements to HR processes About You: • CIPD Level 5 minimum ideally with demonstrated HR advisory experience across a broad range of HR areas, • Proven HR generalist background gained in a manufacturing, engineering, logistics or similarly hands‑on, fast‑paced environment, • Demonstrated experience in coaching and supporting managers to handle complex people matters effectively, • Strong, up‑to‑date knowledge of UK employment law and established HR best practice., • Confidence and independence in managing complex ER cases, ensuring fair, timely and legally robust outcomes, • Experience supporting multiple sites or a dispersed workforce, including navigating legacy challenges and varied workplace cultures, • Ability to build strong, credible relationships at all levels—from shop‑floor colleagues to senior leadership, • Comfort working autonomously, prioritising effectively, exercising sound judgement, and adapting quickly to changing demands Benefits • 25 days holiday + bank holidays, • Company Car/Car Allowance, • Death in Service, • 5% matched pension (increases with service) Key Details: • Location: Derbyshire, • Hours: Full-time (37.5 hours per week), • Salary: £45,000 - £55,000 per annum, • Contract Type: Permanent

Job Title: Occupational Health Specialist Job Type: Hybrid Work Type: Contract, Inside IR35 Industry: Manufacturing Job Location: Derbyshire, travel required Rate: £25.00/hr to £40.00/hr (PAYE or PAYE Umbrella available) Job Role – Occupational Health Specialist Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century. They are currently seeking an Occupation Health Specialist to support multiple sites. Duties – Occupational Health Specialist • Lead and support the Occupational Health team on sites, • Deliver health screening, surveillance, and return-to-work assessments, • Provide expert advice on fitness for work and manage referrals, • Support long-term absence cases and rehabilitation plans, • Report on health trends and absence data, • Drive health promotion campaigns and wellbeing programmes, • Collaborate with colleagues and external providers to ensure high-quality care Experience/Qualifications – Occupational Health Specialist • Registered General Nurse (RGN) with Occupational Health experience, • Strong clinical skills and first aid knowledge, • Experience in health promotion and assessments, • Confident in data analysis and reporting, • Excellent communication and collaboration skills Candidates who are currently an Occupation Health Advisor, OCA Advisor, OHA, Occupational Health Practitioner, Occupational Health Consultant and Occupation Health Manager could be suitable for this role. To make an application for this role please submit your CV to or for more information call 01453829529. For details of other opportunities available within your chose field please visit our website Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. JBRP1_UKTJ

This is a fantastic opportunity to work as a SAP Solutions Architect on a long term remote contract, inside IR35. This SAP Solutions Architect role will require 2 days per week on site in Nottingham city centre. The key skills required for this SAP Solutions Architect role are: • SAP HANA, • Payroll integrations and third-party HR/PY systems, • End to end solution JBRP1_UKTJ

Closing date: 27-03-2026 Customer Team Leader Location: 4 The Green , Breaston, DE72 3DU Pay: £13.99 per hour Contract: 22 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (5:30am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you’ll do • Own the day-to-day running of the store by leading the team on your shift, • Motivate, coach, and support your team to deliver great service and efficient operations, • Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members, • Support store performance through merchandising, stock accuracy, and HR processes, • Champion Co-op through community engagement and membership growth What you'll bring:, • Passion for people and leadership, • The ability to work flexibly and lead by example, • Full training and career development resources, • 30% discount on Co-op products in store, • Flexible access to you pay as you earn it, • Up to 10% pension contributions, • 36 days of holiday (pro-rata, including bank holidays), • 24/7 access to GP appointments, and colleague support programme #3

MAG Welder Wanted - Temp to Perm Location: Mansfield NG17 Pay: £15.31/hr (Standard) | £22.96/hr (Overtime) Barker Ross Recruitment Specialists are looking for an experienced skilled MAG Welder to join their team - immediate start available! This opportunity will be working with an expanding client who specialise in design, manufacture and supply street lighting columns, telecommunication structures and much more. Why This Job : Temp to perm role with great career potential Overtime available Hands-on, varied work in a busy workshop environment Your Schedule: Mon - Thurs: 08:00 - 16:30 Fri: 07:15 - 13:30 Requirements: MAG welding experience essential Comfortable working in a busy workshop Perks & Benefits: Induction and health & safety on your first day Opportunity to move from temp to permanent Work on real, tangible products - lamp posts and garden fences! Next Steps: Send your CV below and we will be in touch! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. JBRP1_UKTJ

Office Manager Near to Castle Donington / East Midlands Airport (free parking on-site) £40,000 - £50,000 Our client is an established family business with some impressive plans for expansion. They have 3 sites throughout the UK and these sites are coordinated and looked after from the Head Office at Shardlow. We are looking for a friendly and enthusiastic Office Manager to lead the small busy team and take ownership of the day to day running of the office. This is a busy, demanding and varied role and would suit someone with a proven track record in a similar role. The office is a very busy, customer facing environment so great communication skills and a professional attitude are a must. Key responsibilities: Administrative tasks: * Overseeing the administration team of four to ensure all customer & supplier records are kept up to date and all processes followed to ensure maximum turnover & profit for business * Making supplier & customer payments * Liaising with Health & Safety advisors & fire safety advisors to ensure annual checks are carried out. Liaising with company directors to implement any legal requirements and recommendations * Liaising with insurers for annual policy renewals & mid-term adjustments. * Ensuring company vehicles are all taxed & MOTs completed on time. Maintaining company vehicle database & files. * Liaising with suppliers for contract renewals to achieve best rates * Ensuring websites are kept updated with new pricing information and items for sale * Liaising with suppliers to maintain good working partnerships & obtain quotations * Preparation of customer quotations * Issuing of Purchase Agreements & Licence Agreements * Liaising with the 2 other sites to ensure all customer agreements completed & relevant documents received * Resolving customer complaints * Providing daily updates of all relevant information to company directors * Overseeing ordering of stock for the on-site retail outlet - including the annual stocktake * Collation of reports for quarterly management accounts & Year End Finance tasks: * Processing invoices – ensuring all invoicing is completed on time and accurately * Managing expenses and petty cash * Bank reconciliations of all accounts * Payroll preparation, including collating staff hours * Preparing information for VAT returns and submitting VAT returns * Preparing and submitting information to HMRC * Producing year-end figures * Logging customer bank receipts * Reconciliation of company credit card statements * Credit Control and debt recovery * Purchase ledger reconciliation HR tasks: * HR – preparing and coordinating the staff rota, logging of hours and absences for payroll, payment of wages & PAYE, recruitment (from writing ads to conducting interviews), issuing of contracts and contract amendments * Working with an external HR agency regarding any disciplinary matters and ensuring all HR documentation kept up to date * Completing annual compliance checks * Staff training - both new starters & ongoing for existing staff members A really busy and interesting role in a fast paced environment. Someone with experience of using Sage would be an advantage. Hours of work Monday – Friday 9am – 5pm and one weekend pcm (with time off in lieu in the week). Please do get in touch if you would like to know more

Group HR Project Lead | Derby | Up to £38,000 | Permanent The Opportunity Are you an ambitious HR professional with a high level of drive and a track record of advancing through the ranks? This is a high-impact opportunity to join a leading name in the Rail industry, reporting directly to the Group Head of HR. This isn't just a BAU role; you will be the engine room for transformation, taking the initiative to drive projects that align people strategy with fast-paced business goals. If you are looking for a role where you can move between the shop floor and the boardroom with ease and make the hiring manager's day easier through sheer proactivity and professional ownership, this is for you. Responsibilities: Operational Project Leadership: Lead and support critical HR projects including change management, organisational restructures, and the implementation of new engagement and L&D programmes. Full Spectrum Advisory: Provide consistent, expert advice across the entire employee lifecycle, managing ER cases with a focus on compliance and best practice. Data-Driven Decision Making: Analyse HR metrics and KPIs to identify trends, particularly regarding staff engagement and absence, to inform strategic business cases. Compliance & Systems: Maintain the integrity of HRIS systems and ensure all policies and contracts align with current UK legislation. Payroll & Finance Alignment: Oversee the accuracy of payroll administration, understanding the "bigger picture" of how people data impacts wider business performance. Stakeholder Engagement: Build strong, professional relationships with line managers to foster an inclusive, high-performing culture. The Candidate: The Journey: You will have progressed through the various levels of HR, possessing a deep appreciation for foundational HR administration and how it interacts with the wider business success. Sector Fit: Experience in a fast-moving, blue-collar, or geographically dispersed environment (such as Rail, Manufacturing, or Engineering) is highly desirable. Qualifications: You should be CIPD Level 5 qualified or currently working towards it. Attributes: We are looking for a self-motivated individual with high emotional intelligence and resilience. You must be proactive, able to work with autonomy, and possess the professional presence to guide and influence leadership. Project Experience: Proven experience in managing HR workstreams, system migrations, or staff engagement initiatives. Location: Derby (with 1 day a week flexible home working). Salary: Up to £38,000 (DOE) + Benefits including Electric Car Scheme, 33 days holiday, long service recognition, employee discounts and career development courses. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas – recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise – Business specialising in blue collar trade & technical services – permanent and temporary. Ford & Stanley Recruitment – Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance – Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination