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Business Analyst Customer Experience. Development opportunities in line with the Business Analyst Customer Experience progression plan. Business Analyst Customer Experience.

Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention. Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

The role requires strong leadership to enhance customer experience, manage operational performance, and develop staff.

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead

Ideal candidates should have a passion for luxury products and experience in customer service. This part-time position involves providing exceptional customer service, showcasing in-depth brand knowledge, and maintaining the store's visual standards.

Minimum of 2 years of experience in customer support via chat or voice. At least 2 years of experience using CRMs like Zendesk or Salesforce. A minimum of 2 years of experience with Google Workspace (Docs, Sheets, Gmail, etc.

This role requires excellent customer service skills and team leadership to ensure store success. You'll inspire your colleagues, oversee merchandising, and lead operations while maintaining an exceptional shopping experience.

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative (Remote). Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through pos

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies. Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills.

Join us to help enhance our customer experience in a growing industry. Experience with SQL is desired.

A leading discount retailer in the UK is seeking a passionate Store Manager to enhance customer experiences and lead store teams.

A technology-driven debt resolution company is seeking a Customer Experience Specialist to provide outstanding support to customers resolving past-due accounts. This role offers a competitive salary and a chance to positively impact customers' lives.

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

A leading fashion retailer in Leeds is looking for a Style Advisor to enhance the customer shopping experience. You will engage with customers, provide product knowledge, and promote high-quality products to achieve commercial success. Essential skills include excellent communication, customer servi

You will manage training for Customer Experience Associates and ensure compliance with cash handling protocols while enhancing customer loyalty. The ideal candidate will possess strong leadership skills, a solution‑oriented mindset, and at least 2‑3 years of managerial experience in a retail env

The role involves providing outstanding customer service, maintaining a friendly atmosphere, and engaging with customers.

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. Every action taken by each member of your team increases customer sati

The role involves managing operational performance, inspiring a diverse team, and ensuring a high-quality customer experience. Successful candidates will have significant leadership experience and a passion for improving customer journeys. This position offers a rewarding opportunity to drive both c

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

A leading UK retailer of motoring products is looking for a Store Manager to inspire and lead a team in delivering exceptional customer service. The ideal candidate will have proven experience in a retail environment, strong organisational skills, and a focus on achieving sales targets.

The role involves leading daily operations, fostering a high-performing team, and creating an exceptional shopping experience. The ideal candidate is a proven retail manager passionate about customer service, motivated to achieve targets, and eager to lead a collaborative team environment.

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

The role involves supporting store management, delivering exceptional customer service, and driving sales growth. Candidates should be passionate about customer expectations, self-motivated, and possess strong communication skills.

A leading retail brand in Greater London is seeking an enthusiastic Assistant Store Manager to motivate teams and ensure exceptional customer experiences. Ideal candidates will have relevant retail or hospitality management experience, excellent people skills, and a focus on achieving sales goals.

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

Customer service experience in travel, hospitality, or a related field preferred. Travel Experience Specialist (Luxury & Leisure). Provide responsive and professional customer support via phone, email, and online messaging.

Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance‑related organization. We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal

Candidates should have experience in directing teams, a customer-centric approach, and an interest in e-commerce. The role involves ensuring exceptional customer experiences, maximising profitability of sales, and creating a culture of high performance.

Ideal candidates will possess consulting experience, knowledge of CRM platforms, and a passion for innovation in customer care. Join us to drive impactful change in customer service and engagements. A leading global consulting firm seeks a Customer Service Transformation Consultant to enhance client

A leading beauty and wellness platform in London is seeking Customer Experience Specialists to deliver exceptional support via various communication channels. Successful candidates will find opportunities to enhance partner experiences and drive retention.

A well-known footwear company in London seeks an experienced Store Manager to lead a team, drive sales, and enhance customer satisfaction. Ideal candidates will have experience in retail operations and mentoring.

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

A homeware retail brand in Greater London is seeking a Store Manager to oversee daily operations and customer experience. The ideal candidate will have at least 2 years of retail management experience, a passion for homewares, and strong product knowledge. Responsibilities include driving sales, man

Build and lead a new Customer Experience function that partners closely with our Customer Insight and Strategy team to champion the customer agenda across NGED. In this newly created role, you’ll design and deliver a comprehensive end-to-end Customer Experience (CX) improvement programme, driving

This part-time position emphasizes exceptional customer service and engagement, requiring candidates to be outgoing and stylish. Responsibilities include maintaining store presentation, effective communication with customers, and contributing to a collaborative team environment.

Candidates should have experience in retail or hospitality management, showcasing leadership and adaptability. The position offers a permanent contract with a salary of up to £34,400 per annum, with a strong focus on customer service and team development.

This role involves providing exceptional customer service, managing performance, and fostering community relationships. Candidates should possess experience in retail or hospitality and the ability to inspire their teams.

A leading financial services company is looking for a Senior Product Manager to drive AI-powered solutions that enhance customer experiences. The ideal candidate will possess robust experience in product management and AI technologies, and will thrive in a fast-paced, performance-driven environment.

Customer Rapport: Build strong relationships with callers to ensure a positive experience and provide world‑class customer service. The team of Customer Experience Specialists plays a vital role in our business as the first point of contact for our customers. Customer Service Experience: Proven tr

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable cus