Customer experience jobs in Peterborough - Page 5Create job alerts

No customer service representative experience required.

Multilingual Customer Experience Consultant. Continuously looking for ways to improve the customer journey. You'll be the friendly, knowledgeable voice supporting customers in.

You would be working within a busy and diverse Quality Team and support our Customer Experience Manager to deal with some of the more complex complaints and customer feedback. We are looking for a proactive and caring individual who is flexible and interested in carrying out a diverse and rewarding

Customer Experience Coordinator. There's a lot of work that goes on behind the scenes to build great experiences for our customers. Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience.

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through office-based support. Location: Hemel Hempstead&l

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

Head of Customer ExperienceLead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents.

Ideal candidates will have over 8 years of hands-on experience in consumer businesses, particularly in DTC/e-commerce, and possess strong analytical skills. A leading fragrance house in Greater London is seeking an Operations Director to enhance its manufacturing and logistics operations, as well as

While customer experience (CX) experience is desirable, it’s not essential. Customer Experience (CX) experience is desirable, it’s not essential. This role offers the opportunity to improve client understanding of their customers, measure performance, and enable them to deliver exceptional custo

The Digital Customer Experience Assistant position is a crucial role within the Online Trading team. Partner with the Digital Customer Experience Manager to provide a team go/no-go response to release.

You’ll sit at the heart of our CX operation — handling the complex and sensitive tickets escalated from our team of Customer Experience contractors, owning the quality of our AI-assisted support workflows, and working closely with our CX and product teams to improve how we support users every da

The Customer Experience Manager drives outstanding customer satisfaction and loyalty by monitoring key experience metrics, using data insights to identify and implement improvements, and ensuring effective resolution of customer complaints to uphold the company’s commitment to service excellence.

A leading food services provider in the UK is seeking a dedicated Customer Services Assistant to join their dynamic team. In this role, you will prepare high-quality food, create attractive displays, and ensure a positive brand image while delivering exceptional customer service.

Analyse customer segment needs and provide insights that shape Customer Service Experience strategy. Own regional customer service processes, acting as the expert and driving optimization, harmonization, and key Customer Service Experience initiatives. Design and implement customer experience initia

Skills and Experience Essential Positive, service-oriented attitude with proven experience in a customer service-related role Ability to foster and maintain positive relationships IT literate with MS Office products and modern digital technologies, i. An understanding of the barriers unemployed job

You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Lead in customer experience / order management with customer-led mindset. Deliver an Integrated Customer Experience that uniquely matches th

A leading customer service provider in the United Kingdom seeks a Customer Service Advisor to join their team. The role involves answering customer queries across all digital marketplaces and ensuring exceptional service. The ideal candidate must have strong customer service and IT skills, a confide

A global footwear retailer in Greater London is hiring for a retail position where you will create amazing customer experiences through authentic service. Responsibilities include achieving sales targets, maintaining store standards, and building lasting relationships with customers.

Customer support platforms (experience with Plane, Zendesk, Intercom, or similar). Proven Customer Support Engineer experience (or similar role like Technical Support Engineer, Solutions Engineer) with 3+ years in a technical support capacity. Identify patterns and root causes in technical issues, d

A progressive automotive company is seeking a Customer Engagement Advisor for their Customer Experience team in Bicester. Candidates should have at least 6 months of customer service experience, strong communication skills, and a passion for the electric mobility revolution. This role involves handl

Ideal candidates have 1+ years in customer service, outstanding communication skills, and a commitment to providing excellent customer experiences. A dynamic growth company in Greater London is seeking a Customer Service Representative to be the first point of contact for customers. You will manage

A leading lifestyle brand in Greater London is seeking an experienced leader to manage and inspire a team in delivering an exceptional client experience.

You will create memorable experiences for customers while maintaining store standards and achieving sales targets. A global retail brand is looking for dedicated team members in the Metropolitan Borough of Solihull to deliver exceptional customer service. Experience in retail is preferred but not es

Ideal candidates will have strong customer service experience, attention to detail, and be proficient with Microsoft 365 tools. A prominent financial institution in York is looking for a customer service representative to assist clients with savings products at their York Branch. The role involves o

No prior experience is required, just a friendly attitude and a desire to learn.

A prominent betting company is seeking a Shop Manager in Greater London to create a positive and entertaining customer environment. The role emphasizes team development and a commitment to customer satisfaction.

A fashion brand in Greater London is seeking an Assistant Store Leader to elevate customer experiences and ensure operational excellence. This role requires 2–4 years of retail leadership experience with a strong emphasis on customer service and team coaching. Successful candidates will drive sale

The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. Blending customer insight, operational collaboration, governance, and project delivery, this role works closely with the Head of CX and Experience Designer to champion customer-first

The successful candidate will be the first point of contact for customers, delivering outstanding service at Reception and in the Café. Candidates should be enthusiastic, customer-focused, and able to multitask in a lively environment.

A leading company in electric mobility is seeking a Customer Experience Manager to enhance customer interactions across channels. The ideal candidate will have strong relationship-building and communication skills, along with experience in customer service roles. This role involves managing inquirie

Responsibilities include leading a team to deliver exceptional customer service and ensuring store compliance with brand standards. The ideal candidate possesses strong retail and people management skills, with the ability to motivate teams and create a unique shopping experience.

A leading food service provider is looking for a Barista in Greater London to prepare high-quality drinks and food while maintaining excellent customer service. Ideal candidates will possess strong communication skills and hands-on experience with brewing equipment.

Responsibilities include curating mood boards and ensuring exceptional customer experiences. This part-time role involves inspiring customers through expert design advice and creating welcoming environments. Applicants should possess strong sales experience, excellent communication skills, and a kee

A professional services firm in the UK is seeking a Customer Experience Design Consultant with over 2 years of relevant consulting experience. The role involves designing personalized customer journeys, utilizing platforms like Pega CDH, and collaborating with project teams to enhance customer engag

The role requires excellent customer service skills, the ability to lead a team, and effective communication abilities.

We’re looking for a people manager to lead a combined EMEA team of Technical Customer Experience Roles that may include Solution Engineers, Customer Success, Professional Services roles, and GTM Operations. Partner with technical customer facing roles to drive strong customer health, growth and ad

A leading vehicle rental company in the United Kingdom is seeking a Rental Operations Agent to provide exceptional customer service and oversee the rental experience. The ideal candidate will have a strong background in customer service, excellent communication skills, and a valid driving licence.

Responsibilities include leading sales associates to enhance customer experiences, driving sales targets, and ensuring high performance through effective coaching. Candidates should have previous retail management experience and demonstrate strong customer service skills. A leading luxury retail bra

Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Drive proc

A training and employment academy is seeking an Assistant Store Manager to provide exceptional customer service and oversee store operations. Responsibilities include ensuring customer satisfaction, training staff, and maintaining product knowledge. A passion for retail and experience in leadership

A vibrant fashion retailer in Greater London seeks sales associates to provide excellent customer service and manage inventory. Candidates should possess strong communication skills and have a background in retail or customer service.

A leading educational organization in London seeks a Head of Erasmus+ Customer Experience, Appeals & Complaints to enhance customer experiences and ensure compliance. Ideal candidates have a degree or equivalent experience, strong leadership skills, and can manage sensitive situations effectively.

The role emphasizes creating a diverse culture focused on exceptional customer service, managing store KPIs, and adapting to a fast-paced environment.

A leading healthcare charity in Greater London is looking for a Multi-Site Deputy General Manager to oversee operations and customer service across facilities. The role involves leading teams, managing complaints, and enhancing customer satisfaction. Applicants should have experience in operations m

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

A dynamic remote workplace is seeking a Remote Customer Experience Assistant to support daily operations and client communication. Join the growing team to enhance customer satisfaction and operational efficiency.

A leading retail company in the UK is seeking a passionate Sales Manager to lead a team in delivering exceptional customer service.

A leading transportation company seeks a Driver Trainer and Customer Experience Specialist in the South East Region of the UK. The role focuses on delivering premium vehicle handover experiences and collaborating with Sales and Service teams to enhance customer satisfaction. Candidates should posses