Customer experience jobs in Peterborough - Page 6Create job alerts

No customer service representative experience required.

Customer Experience Coordinator. There's a lot of work that goes on behind the scenes to build great experiences for our customers. Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience.

Multilingual Customer Experience Consultant. You'll be the friendly, knowledgeable voice supporting customers in. Every interaction is about making the lottery experience smooth, fun and memorable.

You would be working within a busy and diverse Quality Team and support our Customer Experience Manager to deal with some of the more complex complaints and customer feedback. If you are interested in the role and would like to discuss it further please contact Helene Orchard, Customer Experience M

Head of Customer ExperienceLead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents.

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer-ce

The ideal candidate will lead the retail sales team, ensuring an unforgettable customer experience and motivating staff to achieve sales goals. Strong organizational and customer service skills are essential, along with availability for 9-hour shifts and weekends.

The ideal candidate will embody energy and passion while delivering great standards in store to ensure an exceptional shopping experience for customers.

This role involves closely partnering with the Store Manager to enhance customer satisfaction and maximize sales. Ideal candidates will display strong leadership skills and a commitment to excellence in customer service, contributing to a collaborative store environment.

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Customer service, Account management or Sales experience. Build strong relationship with key contacts of all customers within allocated customer b

This role involves active participation in driving sales growth, inspiring the team to meet targets, and delivering exceptional customer service.

An energy services company in the UK is seeking an Energy Specialist to enhance the customer experience. The ideal candidate will possess strong communication skills, enthusiasm for customer service, and resilience. You will handle customer queries from start to finish, providing outstanding service

We’re looking for a Customer Experience Team Leader to join our Rollover team — a well‑known, fast‑growing food brand — where you’ll play a key role in shaping how we support and engage with our customers every day. You’ll lead a customer‑focused team, ensuring we deliver a seamless,

In this pivotal role, you will support the Store Manager by leading a motivated team, ensuring exceptional customer service, and managing store operations. Ideal candidates will have prior management experience in food retail, strong communication, and organizational skills.

A leading consulting firm in the United Kingdom is seeking a dynamic Director to expand their Financial Services business through Customer Experience Transformation initiatives. The ideal candidate will possess profound consulting experience, especially in the insurance sector, and have a solid trac

The Customer Experience Lead will control the end-to-end design and delivery of the customer journey, ensuring integrated service across ticketing, piers, lounges, and onboard experience. The Customer Experience Lead will control the end-to-end design and delivery of the customer journey, ensuring i

The role requires ensuring the shop floor is well-stocked and assisting customers while promoting a positive shopping experience.

A leading infrastructure company is seeking a Customer Experience Manager to lead customer experience strategy and oversee Hire Desk operations in Derby. Responsibilities include enhancing the customer journey, driving operational improvements, and managing relationships with leasing partners.

The role involves welcoming customers, assisting with product queries, and promoting garden items. Applicants should be self-motivated and possess excellent customer service skills. Previous retail experience is desirable.

The Sales Advisor will provide exceptional customer service, offer advice on perfume choices, and support team targets.

You’ll lead customer experience strategy, oversee the Hire Desk operations, and serve as the primary liaison with leasing partners — all while balancing exceptional service delivery with strong commercial awareness and cost efficiency to support organisational goals and ensure a consistently pos

A leading footwear brand in the UK is seeking enthusiastic retail staff to deliver exceptional customer service and manage store operations. Candidates should have retail experience, understand fashion trends, and be self-motivated team players.

Key responsibilities include driving store sales, providing exceptional customer service, and supporting team collaboration.

The Director of Customer Experience will lead the end-to-end design and delivery of the customer journey, ensuring integrated service across ticketing, piers, lounges, and onboard experience. Work closely with the CCO to embed customer experience as a core pillar of UBTC’s commercial strategy, lin

A retail company in Greater London seeks enthusiastic team members to enhance customer experiences. Candidates should engage customers effectively and contribute to a collaborative environment. This role requires an understanding of brand appeal and communication skills, with previous retail experie

Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions. Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with th

A global pharmaceutical company seeks Customer Experience Specialists in England, engaging with healthcare professionals to deliver a personalized customer experience through various channels.

This role is crucial in maintaining high standards across customer-facing teams, focusing on coaching, quality monitoring, and performance improvement.

A leading expense management platform based in the UK is seeking a Customer Experience Generalist to join their team. This role involves managing key customer relationships and leading a team of support agents. The ideal candidate will have a strong background in account management and a passion for

The successful candidate will provide excellent customer service, engage effectively with clients, and maintain compliance with regulations.

A leading UK bookmaker is looking for an Assistant Sales Manager to enhance customer experiences in retail operations. The role involves processing bets, addressing customer queries, and maintaining a welcoming environment. Successful candidates will be part of a structured training program and must

A premium athletic apparel brand in the UK is seeking a Retail Store Floor Lead to lead their sales team while ensuring exceptional customer experiences. We're looking for a leader with excellent communication skills and a passion for customer service who is available for diverse shifts including we

The ideal candidate will have supervisory experience in a premium or luxury environment and excel in customer service and team motivation.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

The role involves developing a strong customer-focused team, meeting performance targets, and engaging with customers through innovative campaigns. The ideal candidate will have experience in customer-facing roles, team leadership, and must be flexible to work varying hours.

A well-known retail brand in Greater London is seeking an enthusiastic team member to enhance customer experience.

The ideal candidate will have around 2 years of retail management experience, strong communication skills, and a customer-oriented mindset.

Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of community events which support the Company and r

We are looking for a Business Capability Owner (BCO) for our Consumer Customer Experience (CX) capability. Ultimately, your leadership will guarantee that our technology foundation is robust, forward-looking, and perfectly positioned to support the delivery of world-class customer experiences at sca

A leading fashion retail brand in Greater London is looking for enthusiastic sales team members to enhance customer experiences and achieve sales targets.

Ideal candidates will have extensive leadership experience in product development within complex global organizations.

The role involves shaping customer experiences, maximizing sales, and coaching new team members. Ideal candidates will have a background in retail or customer service and a strong ability to engage with customers.

This pivotal role involves collaborating with the National Sales Director to achieve revenue targets, enhancing customer satisfaction, and improving sales performance. Candidates should have extensive sales leadership experience and a proven track record in developing successful sales teams.

This permanent full-time position involves leading bid activities, managing customer service improvement projects, and building strong senior client relationships.

Candidates should have over 5 years of experience in senior roles within customer experience, particularly in the hospitality or transport sectors. An established training organization in Greater London is seeking a Director of Customer Experience to lead the design and delivery of an integrated and

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.