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Customer Success Manager – Property Management Software£45,000 – £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and moreRemote + 25% UK Travel. Have real influence on product direction and customer outcomes. Customer Success professional

As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. You will be responsible for administrating customer accounts, processing orders, coordinating with manufacturing, logistics and planning to ensure that delivery dates are achieved. With indust

We have an exciting new role for a Customer Relations Manager based at Kentford Manor care home in Newmarket.

You’ll play a key role in developing our already exceptional service and guide our customers through their exciting homebuying journey. Your enthusiasm for our brand and for making customers feel truly valued will be infectious as you carry out your responsibilities:. Accompany your customers as t

This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. Build and maintain strong, long-term customer relationships. Customer Success, Account Management or Relationship Management.

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to design and execute customer marketing programmes that drive adoption and expansion. The successful candidate will create robust customer-facing content, manage lifecycle programmes, and translate insights into scalable m

We are looking for a Commercial Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. Candidates without prior experience in customer‑facing commercial roles (Customer Success, A

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Answering customer enquiries promptly via phone, email, and social media.

Zilliant is looking for a dynamic Customer Success Manager to join our dedicated Customer Success team. Own overall customer health including contract renewal rate and gross revenue retention for your customers. Assess customer health accurately, create and lead mitigation plans to improve customer

Customer Success Manager (SaaS / Travel Tech). Monitor customer activity and proactively address issues or risks. Direct impact on customer retention and product growth.

The Customer Success team’s mission is to identify, enable, and facilitate continuous value generation for customers. Ensure zero churn by facilitating high ROI for customers and expanding the book of business through upsells. Knowledge of managing relationships with financial services companies,

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. This role partner

Maintain clean customer context in CRM and internal tools. Your goal is to ensure customers get real, measurable value from Conveo quickly and continue to expand how they use it over time. You will shape pilots, influence renewals, drive expansion, and represent the customer internally.

As Operations & Customer Experience Manager, you’ll play a senior and highly practical role in ensuring every customer enjoys a smooth and well‑managed experience from booking through to completing their trip. Job title: Operations & Customer Experience Manager. It’s a varied position that ble

A global cybersecurity leader is looking for a Customer Success Manager to ensure successful adoption of their platform. You will be the primary point of contact for top-tier customers, aligning their business goals with product value.

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

The Customer Success Manager at Deepki will take charge of managing and supporting our customers in the deployment of our SaaS software solution. Supporting customers in the operation and adoption of the application throughout the duration of the contract to ensure long-term customer loyalty. Custom

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will partner closely with our sales, partner organization, and professional

Customer-focused, solutions-oriented, with a “do whatever it takes” mindset. Design success plans with clear objectives and KPIs for each customer. Manage a portfolio of enterprise customers across Higher Education and Healthcare, focusing on high-value and high-opportunity accounts.

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn.

A leading B2B SaaS company in the UK seeks an experienced Customer Success Manager to oversee a portfolio of approximately 100 accounts.

You will act as a trusted advisor to customers and as the voice of the customer internally, influencing product, process, and organizational improvements. Conduct Customer Business Reviews with high- and medium-tier accounts, translating customer data and process insights into clear business outcome

If a customer is at risk, the Head of Customer Success should hear about it from you, not from the customer. The Enterprise Customer Success Manager owns Sedna's most commercially significant customer relationships. Produce and execute success plans tied to customer outcomes, not just product usage

A well-known restaurant chain is seeking an Assistant Manager who can motivate and engage their team. This role involves ensuring remarkable customer experiences, both in the restaurant and at home.

A leading LegalTech firm in Greater London is searching for a Customer Success Manager to join their Family Law Team. The role involves building customer relationships, providing onboarding support, and promoting software adoption across multiple legal sectors. Ideal candidates will have experience

A fast-growing measurement company in Greater London is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience.

Sauce Labs is ramping up our Customer Success team to proactively help our customers leverage our platform to impact their business. Customer Success Manager, expanding business for SaaS solutions in digital product development, testing or DevOps. We're looking for someone who is passionate about ma

A forward-thinking automotive company is seeking a Regional Aftersales Manager responsible for driving aftersales performance in the United Kingdom. The role involves working with dealers to enhance customer experience, address service issues, and improve profitability.

A prominent technology firm is seeking a Bilingual French Customer Success Manager in Reading, UK. The role involves managing customer portfolios, driving high product adoption, and maximizing retention for SMB clients. The ideal candidate will have strong analytical skills, fluency in both English

The role requires out-of-office activities such as visiting customers, growers, depots, conferences, exhibitions, and to keep abreast of changes in the marketplace. Ensure customers are aware of our new product and variety work through meetings and sampling. Take specific responsibility for the cust

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. You’ll be equipped to guide customers over their hurdles, delivering value realization t

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers in the Life Sciences segment. The Customer Success Manager maintains awareness o

Manage and de-escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Continuous collabo

A technology and advisory firm in Greater London is looking for a Customer Marketing Manager to drive customer growth and revenue through effective marketing strategies. This role involves owning the customer marketing strategy, operationalizing multi-channel communications, and enhancing the custom

Customer Success Manager (m/f/d) - German Speaking. Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Guide customer on org strategy, governance and change management, best practices based on customers’ needs.

A leading Social Housing contractor in Hemel Hempstead is seeking an experienced Customer Service Manager for a full-time, permanent role. The successful candidate will oversee the customer service function for repairs and maintenance, manage a team, and ensure high customer satisfaction.

Customer Implementation Manager - UK. UK customers through the full value journey, ensuring adoption of SAM4 and embedding insights into daily operations. Own customer value delivery, driving adoption of SAM4 insights on asset health and energy optimisation.

A leading coffee brand in the United Kingdom is seeking a Store Manager for their Witham location. You will be responsible for driving customer service, managing sales, and training your team to achieve their potential.

We’re looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help the world’s top law firms adopt, scale, and succeed with Legora. You take pride in being the reason customers stay, grow, and succeed, and you e

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. This role sits at the intersection of customer success, product, and commercial growth. Own customer success from

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. You’ll have the freedom and responsibility to influence processes, set best practices, and define what exceptional service looks like for our customers—the “Neat” way that sets us apart. Be a tr

A leading digital marketing firm in London is seeking a Customer Success Manager to engage with clients and enhance their online marketing strategies. The ideal candidate should have at least 3 years of experience in paid digital advertising and a strong customer success background. In this hybrid r

Customer Success Manager – B2B SaaS (Enterprise / Mid-Market). Several years of experience in a customer-facing commercial role within a subscription-based or technology-driven business. Demonstrated responsibility for customer retention and revenue growth.

As a Manager of Customer Success at Anthropic, you'll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. Directly manage and develop a team of 5-8 Customer Success Managers supporting strategi

As Virtru continues to scale globally, we are recruiting an experienced and vetted Senior Customer Success Manager, Global Public Sector (UK) to serve as the leader for our customer‑facing operations with UK MOD and UK defence industry. This is a pivotal customer engagement role responsible for dr

A leading telecommunications company in Greater London is seeking a Retail Store Manager to inspire and lead a team in achieving outstanding commercial results. This role involves driving revenue, delivering exceptional customer experiences, and fostering a high-performance culture focused on key ob

We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. Customer Success Account Manager II (12 month fixed term contract). Take full commercial ownership of a large portfolio of our European customers (300+ customers; $3 million in