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As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. Providing a monthly KPI report and informing the Customer Contact Manager of all complaints.

We are seeking a Customer Success Manager (CSM) remotely in UK, to take full post‑sales ownership of customer accounts in the UK and across EMEA. The Customer Success Manager (CSM) is responsible for ensuring customers realize maximum value from our solutions throughout the entire lifecycle –

Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet'

Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour, refine engagement strategies, and enhance overall c

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability

We're looking for a Customer Supply Chain Manager to play a key role in driving service performance for one of our most important customers. This is a high-energy, customer-facing role where you'll sit right at the centre of customer relationships, commercial decision-making and day-to-day supply ch

The Night Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods.

Customer Terminal Integration Manager. Customer Terminal Integration Manager. This role is central to ensuring strong collaboration between departments, delivering against customer KPIs and SLAs, and building excellent relationships with retail partners and Heathrow Airport stakeholders.

Customer Training Manager – Engineering / Aerospace. A rare opportunity to lead global customer training for a market-leading aerospace and engineering organisation delivering mission-critical products worldwide. Partner closely with engineering, commercial and customer teams.

Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences fo. IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes a

Customer Training Manager – Engineering / Aerospace. A rare opportunity to lead global customer training for a market-leading aerospace and engineering organisation delivering mission-critical products worldwide. Partner closely with engineering, commercial and customer teams.

RESPONSIBILITIES: * Receiving enquiries and to action immediately * To ensure Navision is updated with client information and the business development team are updated appropriately * To arrange efficient and prompt coordination * Data entry of new jobs and continuous updating of informa

Customer Training Manager – Defence / Military. A rare opportunity to lead global customer training for a market-leading aerospace and engineering organisation delivering mission-critical products worldwide. Partner closely with engineering, commercial and customer teams.

Manage stakeholder relationships, including internal teams and external customers. You will take ownership of a customer training function, leading a team of instructors and ensuring the.

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). Manage the end-to-end customer lifecycle, including project-managing new site installations and system upgrades. Conduct direct customer touchpoints, providing training and attending clinical procedures to ensure optimal product

Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet'

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales.

Customer Training Manager (Engineering). We are supporting a globally recognised engineering organisation in the search for a Customer Training Manager to lead the delivery of technical training on complex, safety-critical products. This role is not suited to general L&D profiles — we’re looking

The role offers high autonomy in a dynamic environment, working alongside experienced Customer Success Managers who value collaboration and shared ownership. If you care about service quality, customer trust and making a genuine difference to how customers experience technology, we’d like to hear

Customer Success Manager EMEA with:-. I’m working on a great new UK Customer Success Manager role at with a leading retail media AdTech platform. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. This helps customers recover lost retirement savings while enabling institutions to increase assets under management and deepen customer engagem

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

As the internal champion for customer health you will track each customer’s usage , taking corrective action and escalating to the Account Manager where required. Track usage, paying particular attention to high risk customers (auto-renewed last year, Year 1 customers or low health score customers

As the business continues to grow, they are now looking to hire a Customer Success Manager to support customer activation, retention and commercial growth across a high-volume book of business. B2B SaaS experience in a customer-facing role, such as Customer Success, Account Management or a similar p

We are looking for a Product & Customer Operations Manager to sit at the centre of the company and act as the bridge between our customers and engineering team. Translate customer feedback into product requirements and feature requests. Help run sprint planning and ensure development priorities rema

Customer Success Manager EMEA with:-. I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Compliance and Customer Trading Manager | Food Retail | £36-42,000. Zachary Daniels Retail Recruitment has an exciting opportunity for an experienced Retail Operations Manager/Compliance Manager to join an established food retail business.

Customer Terminal Integration Manager Location: Heathrow Consolidation Centre (HCC) Reports to: Head of Customer Experience About the role We are looking for a proactive and highly visible Customer Terminal Integration Manager to maximise terminal and customer service performance across H

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

Junior Customer Success Manager – Europe (remote + regular travel across EMEA) SciPro are partnered with a pioneering AI-powered medical imaging company fundamentally shaping the way healthcare professionals work, contributing to early detection and appropriate treatment of health conditions. The

We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and guide internal teams to deliver measurable outcomes. Customer Suc

This role will manage the organisation’s loyalty programme, driving member acquisition, campaign performance and strategic partnerships to enhance customer experience and commercial outcomes. Loyalty & Partnerships Manager.

Greater London is seeking a Senior Customer Success Manager to proactively build relationships and expand product adoption within a specified book of business. The ideal candidate will have over 5 years of experience in customer success, coupled with strong analytical and problem-solving skills. Thi

A leading Social Housing contractor in Hemel Hempstead is seeking an experienced Customer Service Manager for a full-time, permanent role. The successful candidate will oversee the customer service function for repairs and maintenance, manage a team, and ensure high customer satisfaction.

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

Due to the sustained growth and expansion of the business, DSW are now looking to welcome a field based customer account manager, the successful applicant will be exclusively managing existing customer accounts but will also have the ability to convert warm leads passed on by the sales and marketing

A UK-based software company in Guildford is seeking an IT Customer Account Manager. This on-site role focuses on customer care and support for a range of clients. Responsibilities include managing a ticketing system, evaluating customer requests, and conducting training.

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

We’re looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help the world’s top law firms adopt, scale, and succeed with Legora. Monitor customer health metrics, proactively reducing churn risk and driving re

Motivate customers to implement your recommendations, by leveraging other customer stories. Set benchmarks and customer expectations based on real customer data. Within Routeware, you will be the voice of the customer, working closely with Sales, Customer Support, Field Reps, and our Product team he

Sitting within the EMEA Brand & Content team and collaborating with our global Community & Customer Marketing team in Boston, you’ll work cross‑functionally with Product Marketing, Sales, Customer Success, Education, Events, and Content to create scalable programmes that drive meaningful custome

A leading coffee brand in the United Kingdom is seeking a Store Manager for their Witham location. You will be responsible for driving customer service, managing sales, and training your team to achieve their potential.

The Customer Success Team is at the heart of ACI customer experience. Function as a customer's single point of contact with ACI, while coordinating/collaborating within ACI to deliver on customer commitments. From initial onboarding to ongoing roll-out, adoption, and expansion, we guide ACI Customer

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. This role combines hands-on technical expertise with exceptional customer engagement skills to ensure our customers thrive with LAIIER’s solutions. Moni

We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. Has 3+ years of experience in digital advertising, account management, customer success, consulting or a related client‑facing role.

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end‑to‑end lifecycle, ensuring high product adoption, and maximising net revenue rete

The Senior Manager, Customer Success & Service Management (Networks) leads and develops a team of Customer Success Managers and Service Managers to deliver a consistent, high‑quality post‑sales customer experience. The role is accountable for balancing customer outcomes, service reliability, and