Customer service advisor jobs in KetteringCreate job alerts

Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Lands End to John OGroats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. This position is part of the Business-to-Consumer (B2C) team, responsible for managing existing accounts while fostering relationships and prospecting new ones. The workload typically consists of 85% new business development and15% account management. The primary objective is to drive growth within the private survey sector and act as a brand ambassador for e.surv. This is a remote role, with 80% of the time spent on the phone or in Teams meetings. The individual must manage their workload effectively, aligning with company objectives and managerial guidance. Given its fast-paced nature, the role requires a sense of urgency and a strong desire for success. Candidates must have excellent organizational skills, the ability to collaborate with diverse stakeholders, and take ownership of assigned data. Key Accountabilities Manage a workload of new business prospects, existing accounts and warm leads Manage daily existing and lapsed users and contracts out and placing first case. Proactively managed data, booking in regular contact with existing customers and prospects Daily updating the CRM system with all customer contact and adding relevant information to the account record in the CRM system. Maximise existing accounts by understanding their business model and building relationships ensuring e.surv is the brand of choice. Develop a sales workflow strategy to be effective and efficient with time. Accurate reporting and delivery of information in line with agreed team processes. Work alongside colleagues in the customer service team sharing information and customer insight to develop great working relationship. Ensure client expectations are met with contact. Deliver exceptional customer service in-line with company values. Supporting management at industry events if required. Audit and Compliance Adhering to quality management guidelines as directed, and in line with ISO 9001 frameworks. Ensuring that all mandatory compliance modules are completed for self and team members within the set timescales. Identifying risks and implementing action plans to mitigate compliance failures. Ensuring all company policies and security processes are adhered to. Knowledge, Experience and Qualifications required Essential Strong written and verbal communication skills with effective interpersonal abilities. Exceptional listening skills and adept at building relationships across diverse backgrounds. Trusted advisor to clients, with a proven ability to maintain relationships with existing accounts and prospects. Confident in delivering presentations to groups and teams. Minimum of two years of experience in a fast-paced outbound sales environment. Proficient in CRM software and performance tracking. Strong time management and organizational skills, with the ability to work independently and collaboratively. Flexible problem-solving approach and skilled in complaint resolution and customer care. Proactive and results-oriented mindset. Experience Flexible approach to resolving problems and task management. Complaint resolution and customer care skills. Knowledge of the housing market and transactional sale a plus. Additional details of exceptional aspects of the demands of the role Flexibility in working hours may be required, sometimes at late notice, as business needs or shift patterns dictate. Apply If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar e.surv is an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know. PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process. TPBN1_UKTJ

Customer Service & Sales Advisors - Fixed Term Contract. We're recruiting for a client in Birchwood who is looking for Customer Service & Sales Advisors to join their team on a fixed-term contract. This is a fast-paced, inbound customer service role handling approximately 40-80 calls per day.

Responsibilities: Join our vibrant team as a Contact Centre Advisor! Your role will be pivotal in delivering outstanding customer service. All about you We're looking for enthusiastic candidates who: Have a positive, customer-focused attitude. Here's what you'll do: Handle incoming cal

I am currently working with a leading client who is looking for a number of experienced Customer Service Advisors to join the organisation at their Head Office on a temporary basis of 14 weeks. You will be joining the domestic service team and will be responsible for delivering exceptional, consiste

CCP are delighted to be working with a well-established and growing brand based in Hampshire, who are looking to recruit a Fluent German Speaking Customer Service Advisor to support their rapidly expanding business. German Speaking Customer Service Advisor - 6-Month FTC Salary: £26,500 - £30,000 L

Customer Service Advisor - Newcastle/HybridDo you want a role where helping someone genuinely changes their day?Looking for work that feels meaningful, not just another queue of tasks?Ready for a role that offers a blend of home working with supportive time in the office?About the RoleAs a DMS Advis

Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pmManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, CapgeminiIn this role, you will be the first point of

Customer Service Advisor - Sheffield, S11 8HD Responsibilities Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working

A leading equipment rental provider in the UK is seeking a Customer Service Advisor to join their team. In this role, you will manage customer interactions and relationships, ensuring a best-in-class service experience from the initial enquiry through to post-hire feedback. Your strong communication

Customer Service Advisor - Sheffield, S11 8HD Responsibilities Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working

Responsibilities include greeting customers, scheduling services, and maintaining inventory standards. Ideal for someone looking to join a growing team with a focus on customer satisfaction rather than upselling. A recruitment agency is seeking an Automotive Aftersales Advisor for a well-established

Customer Service Advisor - Sheffield, S11 8HD Responsibilities Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working

A temporary staffing agency is seeking a motivated Service Advisor for a busy dealership in South Yorkshire. This role requires strong customer service skills and experience in the automotive industry is preferred. Responsibilities include greeting customers, booking services, and liaising with tech

Customer Service Advisor - Sheffield, S11 8HD Responsibilities Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working

As we continue to grow, we are looking for a motivated Customer Service After Sales Advisor to join our team!. Customer Service After Sales Advisor. Step into the future with Strongdor, the cutting‑edge leader in steel door manufacturing! We’re celebrated for our premium products and exceptional

Customer Service Advisor - Sheffield, S11 8HD Responsibilities Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working

Here at Breedon Group, our purpose is to make a material difference to the lives of our colleagues, customers and communities. As our Administrator, you will be instrumental in driving and leading the smooth operation of the business in relation to all administration needs for the benefit of custome

Customer Service Advisor - Sheffield, S11 8HD Responsibilities Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working

Face to face customer service experience. You'll be the welcoming face of the company and will be required to provide a warm, friendly and knowledgeable service at all times. Private pension contribution which increases with length of service.

We are looking for a Sales Advisor tojoin us in our South West Region to be based around Wiltshire. Sales AdvisorWhen registering to this job board you will be redirected to the online application form.

Customer service duties including emails and phone calls. Private pension contribution which increases with length of service.

Programme Administrator - Fair Futures for Young Carers - HybridContract: Permanent, part-time contract.FTE)Salary: £28,000 - £32,000Location: This is a hybrid role, anchored to the London, Glasgow or Cardiff Carers Trust office 1-2 days a week.We are pleased to be recruiting a Programme Administ

Job role: Fleet & Driver Compliance administrator Nights Location: Northampton Salary: £24,420 - £30,000 per annum Job Description: Driver Resource Recruitment are currently partnered with a Dynamic transport business based in Northampton who are seeking a highly organised and detail-ori

Job Title: Contracts Administrator (CAFM/MEP Support) Location: Central London (with hybrid working, including office base in Surrey) Employment Type: Full-Time Salary: £30,000 - £40,000 DOE + site travel allowance + package Reports To: Operations Leadership Team Posit

HR Administrator (12 months FTC).Our clients people are central to keeping their airport operating safely, efficiently, and ready for growth.As HR Administrator, you will play a key role in supporting the day-to-day running of the HR and Payroll function, ensuring employees, managers, and new starte

A DBS registered on the Update Service is highly desirable.

Participate in the On Call out-of-hours service as required.

Job DescriptionRole - People Services Administrator.

Working in a busy office environment, you will provide an efficient administration service for the Inclusive Learning Services department. You will follow your own initiative and be proactive to meet the high standards of customer service and professional communication that our department requires.

Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.

School Administrator Required - Secondary School, Tameside 🌟 Start Date: ASAP | Daily Rate: £100 - £110 | Contract Type: Full-Time, Temporary Agency: Tradewind Recruitment Are you an experienced School Administrator with a strong background in education? Tradewind Recruitment

They pride themselves on innovation, reliability, and outstanding customer service. Proven experience in lead generation, preferably in facility management, property services, or B2B sales would be preferred. Our client is a family run facility management solution, delivering high-quality services t

Ensure all contracts and service delivery meet regulatory, quality, and health & safety standards.

Working as part of a team, you will be responsible for the following: Sales & Customer Support Provide day-to-day administrative support to the sales team Prepare and issue accurate quotations for UK and international customers Process sales orders and issue order acknowledgements and docume

As a key member of our clients Customer Service team of six, you will take responsibility for a specific geographic region and a portfolio of key accounts. In this role, youll own everything that happens within your region - from process and order management to handling phone enquiries, general cust

Our client is a leading provider of tools, diagnostics, and professional equipment solutions, offering lease and finance programs to support their customers business needs. Gather full application information from end-user customers and enter data into the system. Review credit applications for comp

Temporary Admin Support – Procurement & Finance (Enhanced DBS required).Temporary – initially 4 weeks (with potential to extend).We are looking for a reliable and organised.Temporary Administrative Assistant.This is an office-based role and would suit someone who is confident with admin tasks an

Payroll Administrator Preston based £20.Umbrella Inside IR35 18 Month Contract initially.This is a great opportunity to work within one of the UK's leading Defence organisations based In Preston.Core duties * Responsible for the timely and accurate preparation and processing of high

Key Responsibilities Sort and scan large volumes of printed technical documents for digital upload Perform quality checks on scanned files to ensure accuracy and completeness Use scanning tools and follow specific guidelines for formatting and resolution Prepare and manage physical files in line wi

Could you save lives with your voice? We are currently recruiting for 111 Health Advisors within Norwich to join our client at their Care Coordination Centres. The role is working on an ad hoc, shift by shift – zero hour contract so will require flexibility to help cover and support the ser

We are currently recruiting for a .Our client is an established non-profit membership Healthcare organisation.To provide administrative support to the Divisions’ Event Managers and the Deputy Head of International, Devolved Nations and Divisions in all aspects of the work relating to events.Under

This role delivers first class administrative HR support to a range of clients and the Client Services team on a wide range of employment issues and HR projects. We use technology to help us deliver an efficient and consistent service through our CRM, HR Databases and Knowledge Base. There will be o

Thrapston, Kettering supporting our customer, Primark.

We are looking for a Housing Administrator who has experience in housing administration, customer service, or office support, ideally within housing, social care, or community services. This temporary, full-time Housing Administrator position offers the chance to support housing teams by providing e

Safeguarding & Administrator – 20 hours per week 8:30am – 5pm, Mon-Friday, 930am – 2pm (52 weeks per year) £27,386.Our client is a further education college supporting young people and adults to take the next steps on their career path.They are an inclusive centre for lifelong learning, e

The Data Processing Administrator will play a key role in ensuring the charity’s data is accurate, secure, and effectively managed to support service delivery, reporting, and decision-making. Awareness of the role of data in supporting charitable services and impac.

MySQL DBA - Deployment & Implementation Contract: 3 months Remote (occasional travel to Surrey) Rate: £450-£550 per day Inside IR35 Start: ASAP We're seeking an experienced MySQL Database Administrator to support a short-term deployment and implementation programme within an enterp

Recruitment Marketing Administrator needed to work for our small but successful recruitment agency based in Seal, Sevenoaks.Your duties will include: Searching job boards and LinkedIn for applicants with specific technical skills.Generating information and adding it to our database.Creating mailsho