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Business Development Manager - Home/Field-based – Surrey/Sussex/London Up to £43,000 + uncapped bonus potential, company car or travel allowance & home-based contract Here at kff, we’ve got ambitious growth plans so if you want to be a part shaping the future of our independent business, joining a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Business Development Manager to join our Independent Sales Team. What you’ll be doing: • Scope out, hunt, and seal the deal with independent new business opportunities whilst keeping that pipeline flowing, • Cultivate killer connections with independent players in the local food market using your innate curiosity for all things foodie, • Craft bespoke culinary propositions to help our customers save precious time and money, • Serve up some tasty growth, hitting those profit targets and being rewarded accordingly, • Welcome aboard new clients with style and finesse, making sure they feel right at home with your Area Sales Manager buddy, • Keep an eye on the competition and independent market trends, so you can dish out the hottest solutions and insights. What we are looking for; Ideally, you’ll come from a similar background to Field Sales, however this isn’t essential. We are looking for people who have a commercial mindset, who have the drive and ambition to make a difference to the business by delivering against targets. The customer will be at heart of everything you do, so being confident being out on the field is essential. We have a great induction programme where we will teach you everything you need to know about our products and the business, so although food service experience/ hospitality would be advantageous, you’ll get the training you need to succeed. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work.

Leasehold & Homeownership Specialist known inhouse as a Homeownership Specialist Location: London, EC1N 8JS – Hybrid Working Contract Type: Part Time Permanent 32.5hrs per week Salary Banding: £31,772 - £33,445 We are looking for a Homeownership Specialist to provide a fast, responsive, and customer-focused service to our leaseholders. You will guide customers through Home Ownership services, ensuring... ZIPC1_UKTJ

Managing a portfolio of domestic and commercial subsidence claims from notification to conclusion, requiring skills or qualifications in diagnosis, mitigation, and repairs. • You will work within an award-winning Subsidence Services Division, involving communication with other team members and service providers., • The service is provided either using digital technology for remote from site diagnosis and meetings throughout the UK, or on-site face-to-face diagnosis and visits in your local area., • Successful candidates should be comfortable operating with both services, although preferences will be considered, dependent on capacity requirements., • If you're looking for a combined office and remote role where you can work from home but also visit sites in your local area, this could be perfect for you., • A full UK Driving Licence is essential as you must be able to travel by car., • Working towards or have a chartered building professional qualification, e.g. MCIOB, MRICS, MICE, and ideally an insurance qualification, e.g. CILA or CII., • Comprehensive expertise in identifying and diagnosing structural defects and subsidence in buildings, understanding prevention methods to halt ongoing damage, and applying effective repair techniques, particularly for subsidence-related issues and drainage systems., • Experience in insurance claims handling is a plus, but training will be provided., • Ability to make decisions, deliver excellent customer service, and communicate effectively with empathy.

Compliance Officer Salary: £39,512 per annum plus opportunity to earn up to 5% performance related pay Contract: full-time, permanent Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. Your role will be to take responsibility for ensuring that all properties are compliant with all compliance obligations, working in a team managing the following compliance streams: gas safety, water safety, asbestos, electrical safety, fire safety and lift LOLER requirements. Working with the Building Compliance Manager, you will deliver a high quality and robust compliance service, ensuring reactive works, planned works and servicing programmes are delivered effectively, on time and to required standards. Ensuring all databases remain compliant and are up to date, you will take responsibility for ensuring the completion of works within required timeframes and verifying the quality and value for money provided to our residents and other stakeholders, maintaining a reliable and consistent service. Having previously worked in a similar role, you will have substantial compliance experience and will ideally be a member of a relevant body such has IOSH, RICS, CIOB, RIBA, CIBSE or IFSM. You will need to hold a health and safety qualification such as NEBOSH or IOSH. You will also need demonstrable experience and knowledge of current housing related legislation of compliance workstreams as well as experience of managing Health and Safety via regulations. The successful candidate will need to have experience working on fire contracts (Compliance) and fire safety tasks as well as general understanding/experience in other compliance areas. An excellent communicator with a focus on providing high quality customer service, you will be able to build rapport with residents and maintain effective working relationships. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. We currently offer the opportunity to work up to 2 days at home (depending on the role), however your first 3-months will be office based so you can complete the necessary training. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale For further information and details of how to apply, please visit our website. Closing date: 23:59 on Monday 25 May 2026. Interviews will be held at the Newlon Head Office on Tuesday 2 June 2026. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.

Noble Recruiting have a wonderful opportunity for a friendly Client of ours in Essex and they are seeking an experienced BEMS Engineer for a new position within their team with company growth!!! • Full time, Permanent position, • Secure opportunity / Company Vehicle / Mobile / Credit card provided, • Salary: £45,000 to £65,000 per annum DOE We are seeking a skilled Building Energy Management System Controls Engineer to join our Client's team. The ideal candidate will be responsible for carrying out installs, commissions, system servicing, remedials and maintain current contracts. This position requires substantial proactive field-based customer facing activity, focusing on quality, customer relationships and service delivery. Duties: General duties will consist of (but not limited to) : • Carrying out BEMS system servicing/call outs/remedials., • Carrying out BEMS system commissioning., • Light BEMS installation/retrofit small works., • Graphical & software builds/amendments/alterations., • Contracts - predominantly London and home counties with occasional travelling further afield., • Recent experience working within BEMS., • Full UK driving licence., • Able to work both independently and as part of a team., • Confident working with TREND system is essential., • Knowledge of Tridium / Siemens / Distech is an advantage., • A commitment to maintaining high standards of quality and safety in the workplace. If you are an enthusiastic individual looking for an opportunity to grow within a supportive environment, we encourage you to apply for the position today! Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.

AV Field Service Engineer (London or Home Counties) – Are you a top of the pile Audio Visual field engineer now looking for a new working environment? I am looking for a London or Home Counties based candidate who can work to the highest standard of customer satisfaction. The main aspect of this position is to fix faults (service) and to keep clients systems working to the desired specification within the blue chip / corporate market place. You will have an excellent head on your shoulders for fault diagnostics and be able to find problems that occur on integrated AV systems. This could be a simple connector or issue or something much darker. Hands on skills need to be second to none and you need to work in a quick / efficient manner whilst keeping the end user client happy and informed. All paperwork needs to be completed signed off and handed in on time. If you have basic programming experience of Crestron, DSPs or knowledge of AV switching and Videowalls that would be nice to see on your CV. Previous experience with audio and video along with control systems is an absolute must. The role will offer training and development in industry related courses company for the candidate that shows the aptitude and willingness to develop. So if you have the need to work for a small friendly AV integrator then please send me your full detailed CV today. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISA CRESTRON EXTRON QSYS DSP AUDINATE DANTE SERVICE CONTROL VIDEOCONFERENCE NETWORKING RACK CISCO CTS VC AUDIOVISUAL AV SOUND LIGHTING AUDIO VIDEO VISUAL A/V AUDIO/VISUAL VIDEOWALLS LED PROJECTOR AUTOMATION LONDON ESSEX KENT SURREY HERTS BEDS BUCKS BUCKINGHAMSHIRE BERKSHIRE BEDFORDSHIRE

We are a leading residential technology company specialising in high-end audio visual and smart home solutions. Our projects range from bespoke home cinemas and multi-room audio systems to fully integrated smart home environments. We pride ourselves on delivering exceptional service and long-term client relationships. The Role We are seeking a skilled and customer-focused Audio Visual Field Service Engineer to join our growing team. You will be responsible for maintaining, troubleshooting, and repairing AV and smart home systems in residential properties, ensuring systems perform at the highest level. This is a field-based role requiring travel to client sites. Key Responsibilities • Diagnose and resolve faults across a range of AV systems, including home cinemas, distributed audio, lighting control, and networking, • Perform routine maintenance and system health checks, • Provide on-site and remote technical support to clients, • Liaise with installation teams and programmers to resolve complex issues, • Maintain accurate service records and documentation, • Deliver a high level of customer service and professionalism at all times, • Identify opportunities for system upgrades or improvements Required Skills & Experience • Proven experience in AV installation or service within residential environments, • Strong knowledge of AV systems, including control systems, video distribution, and audio setups, • Understanding of networking fundamentals (IP, Wi-Fi, routers, switches), • Experience with leading AV/control brands (e.g. Crestron, Control4, Lutron) is highly desirable, • Excellent problem-solving and diagnostic skills, • Strong communication and customer service abilities, • Full UK driving licence Desirable Skills • Experience with smart home integration and automation, • Basic programming knowledge of control systems, • Rack building and cable management experience, • Relevant industry certifications What We Offer • Competitive salary and overtime opportunities, • Company vehicle, tools, and equipment, • Ongoing training and professional development, • Opportunity to work on high-end residential projects, • Supportive and collaborative team environment

Network Management Streetworks Coordinator Engineering & Surveying Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for a Network Management Streetworks Coordinator to join the Engineering & Surveying service on a temporary basis. Assignment Details * • Service Area: Engineering & Surveying, • Hours: 36 hours per week, Monday to Friday (09:00 - 17:00), • Contract Type: Temporary - 3 months, • Pay Rate: Negotiable, up to £33 per hour, • Assignment Location: Frogmore House, Wandsworth Role Overview The Network Management Streetworks Coordinator will support the Deputy Head of Network Management in the application and enforcement of the New Roads and Street Works Act 1991 (NRSWA), as amended by the Traffic Management Act 2004 (TMA), alongside the Richmond and Wandsworth Permit Schemes. The postholder will assess and inspect street works and utility-related activities across the boroughs of Richmond and Wandsworth, ensuring compliance with statutory requirements and the Council's Network Management Duty, with particular attention to SRN and TLRN routes. The role also involves helping to develop and operate effective processes and systems to coordinate planned network activities across all utility projects. Key Responsibilities • Assess and inspect street works for compliance with NRSWA and permit scheme requirements, • Monitor the impact of utility works on the local road network, including SRN/TLRN routes, • Carry out site inspections in line with the Red Book and reinstatement inspections in accordance with the Specification for the Reinstatement of Openings in Highways (SORH), • Ensure works on the highway comply with health and safety legislation, • Support the coordination of planned works to minimise disruption across the network, • High-level knowledge and practical experience of New Roads and Street Works Act 1991, • Strong understanding of street works inspections and reinstatement compliance, • Detailed knowledge of relevant legislation, including:, • Traffic Management Act 2004, • Highways Act 1980, • NRSWA 1991, • Understanding of local government and contract management, • Delivering a high standard of customer service, • Developing effective internal and external partnering arrangements, • Managing and coordinating road works and street works, • Strong analytical and interpretation skills, • Experience with systems and processes used in network management environments, • Good negotiation and consultation skills, • Ability to work within a political and public sector context, • Excellent written and verbal communication skills, • Ability to interpret complex numerical and written information, • Strong organisational skills with the ability to manage conflicting priorities and deadlines, • New Roads and Street Works qualification (essential) If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Positive Employment is currently recruiting for a Social Housing Assessment and Lettings Officer for our client a government organisation in Wembley. The successful post holder will investigate and assess all households who apply for housing under the Housing Act 1985 and Housing Act 1996 (Part VI). This includes registering new and general housing applicants; undertaking verifications, including home visits and organising medical assessments; notifying applicants of their housing assessment priority and management and administration for existing applications. The post-holders will also support the management and administration of the choice-based lettings service, including prioritisation of applicants for viewings/offers, dealing with customer enquiries and organising the advertisement of properties. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working with 3 days in the office per week. Duties and Responsibilities but not limited to: • Investigate and assess all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI), Localism Act 2011 and Homelessness Reduction Act 2017 to assess whether housing is required. This may include interviewing applicants to determine their eligibility, making detailed enquires to other organisations to verify information, and carrying out home visits in order to confirm/evaluate housing circumstances., • Prioritise all applicants in the appropriate category and banding in line with the organisation’s allocation policy and other guidelines. To write and serve decision letters on all applications, explaining the reasons for their decision and advising them of their right to review., • Work closely with the Housing Management Team to ensure that mutual exchanges, successions, tenancy assignments, management transfers and tenancy terminations are dealt with efficiently and in accordance with legislation and policy and procedures., • Investigate cases of racial or sexual harassment or other forms of unacceptable behaviour in accommodation and take appropriate action., • Contribute to the maintenance of the choice based letting system which enables applicants to bid for properties, including the advertising and marketing of available properties., • Make appropriate nominations and allocations to all social housing accommodation that the organisation owns or has nomination rights to. To do so within agreed timescales to minimise, • voids periods and potential financial loss to the organisation., • Provide accurate advice to households regarding their offer and consequences of refusals., • Develop and maintain a detailed knowledge of complex legislation, case law and government guidance concerning the organisation’s statutory duties and maintain a working knowledge of related housing, property, immigration and family legislation., • Make all necessary referrals to relevant services or departments, including the organisation’s medical officer, social care services and housing options services, and investigate high need or exceptional cases. This will include preparing reports for the allocations and social panels where required., • Standard DBS check., • Knowledge of core legislation such as the Housing Act 1985, the Housing Act 1996 (Part VI), Homelessness Act 2002, Localism Act 2011, Homelessness Reduction Act 2017, related rehousing issues and case law., • Knowledge of supply and demand issues related to social housing in an inner London Local Authority., • Knowledge of legislation and best practice relating to the letting of social housing and the use of choice based lettings systems., • Understanding of housing need and homelessness issues in the Borough., • Experience of giving advice to customers and working with vulnerable groups. Pay: £28.19 per hr Please note this role is within the scope of IR35.

Job Title: Retrofit Project Manager Location: National UK Wide role with travel and overnight stays required Salary: Competitive Job Type: Full time, Permanent Working Hours: Monday to Friday, 08:30-17:00 (flexibility required) At Boon Edam, we design, manufacture, and maintain high-quality entrance systems-from revolving doors and security doors to innovative speed gates. We support our customers at every stage of the process, from specifying the right product to installation, maintenance, and ongoing support. About the Role: Are you driven to take ownership of complex retrofit projects and see them delivered safely, accurately and right first time? We're looking for a Retrofit Project Manager to lead end-to-end project delivery, ensuring high standards, strong commercial control and confidence in execution across live customer sites. Key Responsibilities: As a Project Manager, you will take full ownership of retrofit and upgrade projects, managing delivery from order through to completion. You'll be hands-on, visible on site, and accountable for ensuring projects are delivered safely, commercially and right first time. Your responsibilities will include: • Managing retrofit and upgrade projects from pre-order technical support through to final handover, • Delivering projects on time, within budget and to agreed commercial terms, • Overseeing site activity and supporting installation technicians to deliver high-quality outcomes, • Managing snagging, variations and project close-out, • Acting as the main point of contact for customers, clearly managing scope, expectations and timelines, • Ensuring customer site readiness requirements are identified and fulfilled, • Coordinating closely with Sales, Service, Supply Chain and manufacturing teams to ensure smooth project progression, • Managing technical documentation, drawings, specifications and approvals, • Ensuring all Health & Safety documentation is prepared, implemented and maintained correctly What skills and experience are required to perform this role? • Proven experience delivering retrofit, upgrade or construction-related projects or relevant experience with Boon Edam products and EN16005 and EN17352 legislation., • Strong commercial awareness, with the ability to manage costs, margins, variations and change control., • Ability to interpret technical drawings, specifications and scopes of work in a site-based environment., • Excellent communication and organisational skills, with experience managing customers and multiple stakeholders., • Strong knowledge of Health & Safety requirements within live or operational site environments., • Full, clean UK driving licence and valid passport, with flexibility to travel and stay away from home when required., • Company Car, • A friendly and inclusive working environment, • 23 days annual leave plus 8 public bank holidays, • Annual leave increases with the length of service, • Your birthday off, • Life insurance of four times your basic salary, • Company Pension scheme after 3 months of service with 9% employer contributions, • Membership to a Healthcare or Cash Plan scheme after probation, • Internal training and career development programmes. Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before the closing date on Friday 22nd May 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS, and BPSS Check. Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process. No agency support is required, thank you. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Retrofit Project Management, Retrofit Project Administrator, Construction Project Manager, Retrofit Project Planning, Construction Project Coordinator, Retrofit Site Manager may also be considered for this role.

Location: Greater London (home based with regional travel) Salary: £37,000 per annum Job Type: Permanent, Full Time Working Hours: Monday to Friday, 40 hours per weekYour new companyA well established organisation with a growing high street and commercial estate across the UK and Ireland is continuing to expand its Facilities team. Due to ongoing growth and new site openings, they are now seeking an experienced Tradesperson to support multiple sites across London and the South of England.Your new roleAs a Tradesperson, you will be responsible for delivering high quality reactive and planned maintenance across a portfolio of sites. This is a mobile, home based role covering Greater London, with regular travel to sites and occasional travel outside the region.Key responsibilities include: • Carrying out day to day maintenance and minor repair works across multiple trades, • Completing basic plumbing, joinery, painting, decorating, and general building repairs, • Repairing or replacing fixtures and fittings (e.g. doors, locks, hinges, shelving, signage), • Undertaking minor electrical tasks where permitted (e.g. changing light fittings), • Responding promptly to reactive maintenance requests, • Assisting with planned preventative maintenance tasks, • Identifying and reporting defects requiring specialist contractor attendance, • Ensuring compliance with health & safety regulations and safe working practices, • Maintaining accurate records of completed works, • Keeping tools, stores, and work areas safe and tidy, • Proven experience in a trade, caretaker, facilities, or maintenance role, • Strong practical knowledge across multiple trades (e.g. plumbing, joinery, decorating), • Experience using hand tools and power tools safely, • Good understanding of health & safety practices, • Ability to work independently with minimal supervision, • Strong problem solving and organisational skills, • Good communication and customer service skills, • CSCS card, • Full UK driving licence, • Relevant trade qualification (e.g. NVQ Level 2 or equivalent), • Facilities management, healthcare, housing, or education experience, • Basic electrical or plumbing certification, • Legionella or asbestos awareness training, • Experience using CAFM or maintenance systems, • Permanent, stable employment, • Varied role covering diverse sites and tasks Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We have an opportunity for a Contracts Manager - Heating and Ventilation to join our team. This role will be based in Wembley, twice a week with travel to other sites, covering London & Hertfordshire as and when required. SNG operates a Hybrid working model, we support both home working & onsite. This pivotal role will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently. You will play a key role in delivering a high-quality, value-for-money service for our customers. The Role: Your responsibilities will include: • Lead and manage contracts for heating plant, mechanical ventilation, and heat networks, ensuring full compliance with all statutory and regulatory requirements., • Monitor contractor performance against specifications and KPIs, chair review meetings, and drive service improvements where required., • Oversee budgets, forecasting, spend control, and authorise payments and variations to ensure value for money., • Act as the key point of contact for contractors, residents, and stakeholders, resolving operational issues and keeping customers informed., • Analyse repairs trends to inform planned works and continuous improvement initiatives., • Support procurement exercises and ensure contracts align with organisational requirements., • Oversee third-party audit programmes and maintain accurate compliance records from inception to closure., • Investigate incidents and complaints, embedding lessons learned and promoting a strong culture of safety and compliance., • Build effective working relationships across teams and partners to deliver safe, timely, and customer-focused outcomes. To be successful in this role you'll need: Essential: • Level 3 NVQ Diploma in Gas Maintenance and Repair (or equivalent experience)., • Strong technical knowledge of heating and ventilation systems, gas safety, and commercial contract management., • Sound understanding of current legislation and regulations, including Gas Safety Regulations 1998, Health & Safety legislation, CDM, and relevant building regulations., • Experience managing third-party contractors and delivering large-scale gas testing programmes., • Proven ability to manage budgets, forecast spend, and deliver value for money while mitigating risk., • Confident communicator with strong interpersonal skills, able to influence, challenge, and represent the organisation professionally., • Ability to maintain accurate compliance and project records from inception to completion., • Good working knowledge of Microsoft Office (Word, Excel, Outlook)., • Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines., • A collaborative approach, high level of integrity, and commitment to continuous professional development., • Willingness to be office-based and travel between sites as required. Desirable: • Experience within Social Housing or a large, complex Housing Association., • Commercial Gas qualifications and Gas Safe registration, with evidence of continued CPD., • Unvented cylinder qualification., • SMSTS, IOSH Managing Safely, or NEBOSH General Certificate

Service Engineer | Competitive Hourly Rate | Overtime x1.5 | Paid Travel | Van | Career Progression A leading manufacturer, currently expanding across the UK, is strengthening its workforce to meet growing demand, and is now looking for a Service Engineer. From day one, you'll receive one to one training, a competitive hourly rate, premium overtime for all hours worked, including travel, a company vehicle, and clear opportunities for progression. Whether you're experienced or seeking a fresh start, this is a genuine chance to build your career with a busy, forward-thinking business. Overview of this position - Covering the West London area, you'll buddy up with engineers on-site, replacing parts and helping to keep customer fleets moving with minimal disruption. Service Engineer responsibilities include - • Buddy up with an experienced service engineer and travel to clients., • Swap out service-ready components on electric vehicles as part of scheduled maintenance., • Carry out changeovers on air conditioning, HVAC, refrigeration, and heating/cooling systems., • Experience in a similar role - MOT tester, vehicle technician, mechanic, automotive technician., • Time served, or Mechanical / Electrical educated (IMI, FGAS, BTEC, HNC, or degree desirable)., • Basic hands-on experience with mechanical assembly (study, home projects, or work-based)., • Ability to follow technical drawings, instructions, and assembly procedures., • Competitive hourly rate and package (permanent)., • Readily available premium overtime @ 1.5., • Paid overtime @ 1.5 for local travel., • Company Van and Fuel Card., • Buddy up system and certified training if required., • Clear career progression opportunities. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Domiciliary Care Manager North London up to £45,000 + Bonus + Additional Incentives An excellent opportunity has become available for an experienced Domiciliary Care Manager to join a well-established, highly respected private home care provider in North London. This is an exciting opportunity to lead a quality-focused branch, supported by an experienced Field Care Supervisor and strong central teams across recruitment, compliance and marketing. The organisation has built an outstanding reputation and is recognised as a leader within private home care. With branches across England and Wales, they remain committed to maintaining smaller, quality led services focused on exceptional customer care rather than high volume provision. The branch currently holds a strong CQC rating and has an excellent local reputation for delivering high-quality care within the community. The Role As the Registered Manager, you will take full operational responsibility for the branch, ensuring the delivery of safe, high-quality care alongside sustainable business growth. This is a hands on leadership role suited to an experienced domiciliary care professional who enjoys developing teams, building strong client relationships and driving performance in a quality led environment. Key responsibilities include: • Managing the day-to-day operations of the branch, • Leading and developing office and care teams, • Ensuring full CQC compliance and maintaining high standards, • Growing care hours in a sustainable and ethical manner, • Managing private care packages and customer relationships, • Monitoring branch performance, quality and profitability, • Participating in the branch on-call rota Requirements: • Previous experience as a Registered Manager or Branch Manager within domiciliary care, • Strong knowledge of CQC regulations and inspections, • Proven leadership and people management skills, • Commercial awareness with the ability to grow a service, • Experience within private-pay home care would be highly advantageous, • A resilient, proactive and solutions-focused approach, • Full UK driving licence and access to your own vehicle Salary: • Salary circa up to £45,000 (maximum) DOSE + additional on call allowance, • Excellent bonus potential, • Strong support from regional and central teams, • Opportunity to join a long-established, highly regarded provider For more information, please contact Emma at Bright Selection. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately, you have not been successful on this occasion. However, we may keep your details on our database for future roles, and you will receive an email notifying you of this.

GLL is looking for Squash Coaches based at Clissold Leisure Centre. If you have the skills and ambition to join us as a Squash Coach, there has never been a more exciting time to join us. This is more than a Squash Coach job, it's a career. As an experienced Squash coach, you’ll be qualified to Level 1 or 2. You’ll thrive on seeing others develop and as your courses and lessons will be your own to lead and plan, you’ll influence their success and growth. Ensuring the lessons are enjoyable, you’ll be able to think on your feet and be creative with the facilities around you, still making sure that your pupils are constantly observed and kept safe. Due to our size and scale, there will be plenty of hours available for you to coach and the bigger our courses get, the more opportunity there will be to further develop your career with us. We invest in our people as well as our facilities and we aim to upskill and progress people throughout their time with us. What you’ll do: * Setting up equipment * Deliver first-class customer service * Deal with customer queries * Teach high quality squash at a variety of levels * Deliver lessons that are safe, fun and progressive * Safe coaching and supporting skills * Complete registers and assessments of participants using GLL iPads * Completing or assisting with equipment set ups * Completing or assisting with warm ups and cool downs * Assisting with the assessment process (award scheme and skills matrix) * Providing parental feedback where required * Level 2 coaches aged 18+ may be responsible for the overall delivery of lessons and courses What you need: * A can-do attitude * A real focus on customer service. * Passion and personality * Knowledge of health and safety * Be a great team player * Qualified at Level 2 As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: * Access to a pension scheme. * Health Assurance and access to Counselling services * Access to the tax efficient Ride to Work bicycle purchase scheme. * Free annual eye tests * Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: * The right to stand for the Society board and to vote for board members to represent you * Access to team building and fun events such as Treks, Concerts outings etc * Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: * A permanent employment contract - part time and full time * A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

An experienced Building Surveyor is required to join one of the largest UK based Loss Adjusters who have won numerous awards and highly respected within the Loss Adjusting Industry. Due to expansion and continued growth, you will join a highly experienced Building Surveying team where you will manage your own portfolio of high-quality losses. Non-Insurance Surveyors are highly welcomed into the team where your technical expertise will be playing a vital part of the Surveying Division. Key responsibilities: • Manage your own diverse caseload, • Carry out detailed defect diagnosis surveys, • Prepare costed schedules of works, • Oversee the management of repair projects, • Work closely and on behalf of Loss Adjusters, Insurers and Policyholders, • Provide an exceptional customer service utilising your extensive communication skills., • You will cover the London/M25 region. About you: • An experienced Building Surveyor with excellent knowledge of Surveying related principles, • Insurance Claims experience would be desirable but not essential, • JCT Contract experience including managing variations, payments, liquated damages etc., • Knowledge of CDM regulations, • Exceptional communications skills, verbally, face to face and written, • Experienced in writing complex technical reports, • Project management experience being able to oversee the process of the claim through to settlement., • The ability work under pressure being able to work to deadlines and tight schedules, • Be able to work in a team/part of a team and on your own initiative, • Excellent time management skills, • Good negotiation and investigation skills and experience, • Looking for to forge a long-term career with career progression and development being offered, • Industry qualifications, ideally RICS qualified, • Full clean driving licence The Package: • Competitive salary, • Enhanced contributory pension, • Performance related bonus, • Flexible benefits, • Enhanced family leave, • Car allowance or Electric car scheme, • Voluntary benefits schemes, • Birthday holiday, • Share purchase scheme with interest free loans Hours of work: Standard working week is 35 hours, Monday to Friday with flexibility to work from home/office.

Exciting Opportunity Alert! Join Rendall & Rittner as a Property Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Property Manager to join their London based team. This is an incredible career opportunity with a fantastic package. Position: Property Manager Location: The convenience of working from home with a portfolio based around Bethnal Green and Stratford Working Hours: Monday to Friday, 09:00 – 17:30. Salary: Not just competitive but tailored to your experience and expertise. Contract: Permanent Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave. Time Off: Enjoy 25 days of holiday plus national holidays. Rest and Recuperation: Paid sabbaticals as a loyalty bonus. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Portfolio Details: As a Property Manager, you will be looking after a portfolio of developments across 4 sites initially in and around Bethnal Green and Stratford. You will be home based with site visits as required. We are looking for someone who has a good experience of residential property management looking to develop their career with an award winning managing agent. Key Responsibilities and Requirements: As a Property Manager at Rendall & Rittner, you will: • you’ll have experience directly managing an allocated portfolio of developments, providing a day-to-day property management service., • you’ll have managed budgets and overall expenditure for developments, producing forecasts and reports., • you’ll be a true expert in customer service, who uses this to lead, engage and inspire others., • you’re always looking for opportunities to drive the performance of your portfolio and contribute to amazing results., • you have overseen major works and carried out the Section 20 consultation process., • you’ll have the ability to interpret policies, procedures and relevant leasehold legislation, researching where required and providing advice consistently, demonstrating a working knowledge of relevant Landlord and Tenant Act, RICS and ARMA guidelines, regulations and procedures, keeping informed of any amendments and best practice on disseminating residential block property management advice., • you’ll already have some brilliant experience behind you conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems, • you’ll have experience building and establishing relationships with clients, • are an ATPI associate/membership (or willing and able to obtain within first year of employment), • your team matters to you, so you support them, working together, building strong working relationships with residents, contractors, ultimately being part of a strong unified working environment. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at 020 4604 3127and mention the reference number "Ref #LI-EJ1." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

IT Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: • Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams, • Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments, • Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs, • Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders, • Escalate when Required: Work with senior engineers, providing detailed diagnostics and analysis, • Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing, • Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS • Previous experience in an MSP environment within IT support or service desk roles, • Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams, • Experience supporting Windows 11 and Mac OS, • Experience with Windows Server, Active Directory, DNS and Event Viewer, • Proven experience of troubleshooting networking and infrastructure issues, • Experience managing user accounts, Azure AD and MFA configuration, • Exposure to Conditional Access and cybersecurity best practices, • Excellent customer service and communication skills with a strong telephone manner, • Ability to prioritise workload, work under pressure and meet deadlines, • Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS • Learning and development opportunities including Microsoft certifications, • Career progression opportunities, • 21 days holiday (increasing after 3 years of service) plus public holidays, • Birthday day off, • Private healthcare after probation, • 40% off gym membership, • Pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Social events and team activities, • Electric car scheme after 2 years of service, • Recruitment referral scheme APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

GLL is looking for a Female Lifeguard to work at Phoenix Fitness Centre and Janet Adegoke Swimming Pool . If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What you’ll do: • You will experience regular pool rotations, • Supervising and cleaning the pool area, • Setting up equipment, • Deliver first-class customer service, • Deal with customer queries, • When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. What you need: • A can-do attitude, • A real focus on customer service., • Passion and personality, • Knowledge of health and safety, • Be a great team player, • You'll need your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: • Access to a pension scheme., • Health Assurance and access to Counselling services, • Access to the tax efficient Ride to Work bicycle purchase scheme., • Free annual eye tests, • Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: • The right to stand for the Society board and to vote for board members to represent you, • Access to team building and fun events such as Treks, Concerts outings etc, • Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: • A permanent employment contract - part time and full time, • A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

Technical Leadership. Modernisation Expertise. Field Excellence. Are you a highly technical lift professional - possibly a former Engineer - ready to step into a leadership role within a Private Equity-backed engineering services business? Liftec Express - a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK - is entering an exciting phase of growth and value creation. We are now seeking a Field Manager with strong lift modernisation experience to oversee site operations across multiple projects, working closely with the Project Manager to ensure safe, high-quality and profitable delivery. Full training and support are available for engineers looking to progress into a management role. The Role at a Glance: Field Manager - Lift Installation & Modernisation South East / London / Home Counties - Access to Dartford or Andover Offices £50,000 - £55,000 Plus Extensive Benefits Package in Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sitesCulture: Safety, Ethics & Quality Focused Your Background: Lift Engineer with modernisation or installation experience Qualifications: NVQ Level 3 in Lift Engineering (essential) Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments - including prestigious and high-profile sites. As a Private Equity-backed organisation, Liftec is focused on operational excellence, safety, quality and sustainable growth. This is an opportunity to join a technically strong, supportive environment where engineering expertise is highly valued. Ready to take the next step in your career? Reporting to and working alongside a Project Manager, you will take responsibility for the effective day-to-day management of site operations on lift installation or modernisation projects. You will define project objectives and manage multiple installation or modernisation sites, supervising the installation of equipment, monitoring site progress and coordinating with stakeholders both on- and offsite. Ensuring projects run on time and within budget will be central to your role, alongside monitoring engineers and subcontractors to maintain delivery standards. You will communicate and coordinate with owners, architects, consultants, contractors, suppliers and subcontractors, acting as the key technical point of contact on site. Working closely with the wider project team, you will mitigate safety, ethics and quality risks, ensuring compliance with Liftec Express policies as well as government and legal requirements. You will support customer satisfaction, provide technical engineering guidance and contribute to improved project profitability. You will also train and monitor subcontractors (where applicable), ensuring high standards of safety, quality and operational delivery across all projects. About You: • An experienced lift professional with a strong background in installation and/or modernisation, you bring deep technical knowledge of lift systems and site-based operations. • An NVQ Level 3 in Lift Installation (or equivalent) is essential. NVQ4 in Lift Commissioning, SMSTS or SSSTS certification and an appropriate CSCS card would be advantageous. • You have excellent communication and leadership skills, with the ability to coordinate multiple stakeholders in a dynamic, customer-focused environment. Organised and self-reliant, you are comfortable managing site activities, monitoring progress and maintaining accurate documentation. • Strong computer skills and commercial awareness underpin your ability to support project performance and profitability. • Whether you are already operating in a field management capacity or are a senior engineer ready to step up, you will be supported with structured training and development. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday - 25 days per year plus bank holidays - holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme - Discretionary • Car Allowance • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times - pre-approved only. • Night call: One week in four; standby £50 per weekday night, £125 per weekend night. • Engineer Incentive Scheme - Discretionary • Radius Pay - det

Application Support Manager | £95k + Benefits | Permanent | London | Hybrid 3 days a week in the office 2 days work from home | Financial Services | Our client is looking for an experienced Application Support Manager to provide support for business-critical applications. You will ensure that the Application Support Service is efficient, effective and adaptable to changing circumstances whilst nurturing positive relationships with customer-bases. A background working within Financial Services in a regulated environment is essential in this role. Your Essential Skills & Experience: • Experience working within Financial Services / regulated environment is essential, • Experience of leading an IT function, ideally covering Application Support Assist with mentoring and coaching, • Good customer management skills, seeking feedback and driving a culture of continuous improvement, • Understanding of Microsoft server / infrastructure technologies (including Windows Server, Active Directory, Azure, Azure AD, MS Exchange etc), • Technical background, • Strong leadership and team management capabilities., • Excellent communication and interpersonal skills, • Stakeholder management Location: London Salary: £95k + Benefits Contract: Permanent Hybrid - 3 days in the office / 2 days working from home Do you have a passion for people and Customer Service? Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

A Housing Association is currently looking for a Right to buy Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE £26.81 Umbrella £35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

Senior Project ManagerJob Description: • Head office - London with national travel required, • £75,000 to £85,000 P/A + Package + Bonus Attega Group is currently partnering exclusively with our client who are a specialist construction company delivering high-quality, innovative fit-out and refurbishment solutions across the Healthcare, Sterilisation & Medical sectors. This role will involve successfully delivering project on time, dealing directly with end clients, liaising with colleagues to ensure the requirements are met and more… In return, our client is offering a basic salary of up to £85,000 P/A and various company benefits including company car allowance, 25 days holidays, Bonus paid out twice a year and other company benefits… Key Responsibilities: • Develop, maintain and own client relationships in order to raise company awareness., • Provide direction and leadership to site staff and supply chain to ensure successful project outcomes., • Implementation of a continuous improvement process to promote best practice, technical excellence and exemplary customer service for all projects under your direct control., • Provide technical support to pre-construction team during bidding / tendering process which includes resource management, applying knowledge of client relationships and engineering understanding., • Ensure successful delivery of all contract commitments under your control and management ensuring technical quality standards are maintained, project budgets not exceeded and programme deadlines met., • Liaison and direction to Site Managers / Foreman to ensure that resource requirements are understood and can be met by the team or sub-contractors., • Establish and manage the health and safety plan, environmental plan and project management plan. The ideal candidate must be experienced within a Medical, Healthcare, Pharmaceutical or similar industry background. You must also have a full UK driving license. The Ideal candidate: • HNC or HND in mechanical or electrical engineering or related engineering discipline., • GCSE or equivalent in Mathematics and English., • IT literate and fully proficient - in particular good working knowledge of MS Outlook, Word and Excel., • Full working knowledge of current Approved Documents – Building Regulations, • In depth knowledge of industry, • Strong commercial acumen and technical knowledge, • Valid full UK drivers licence, • Excellent attention to detail, • Able to identify risks and offer profitable solutions, • Self starter, accustomed to working under own initiative, • Enthusiastic and motivated, • Committed and flexible, • Team player, • Company car, • Company events, • Company pension, • Flexitime, • Free or subsidised travel, • Free parking, • Health & wellbeing programme, • Life insurance, • On-site parking

Retrofit Assessor Employed PAYE role - £39-45K pa, expensed vehicle, expenses, tools and equipment. INTRODUCTION Our client is an ambitious provider of AI-supported property management technology and turn-key retrofit energy efficiency services. As part of a national growth, they require a number of experienced Assessors to join their existing team to enable effective service delivery.LOCATION London & Southeast (Remote and home-based role) Ideal home locations: M25, London, Middlesex, Slough, Windsor, Hounslow, Southall, Hayes, Wembley, Harrow, Staines, Watford, St Albans, Hatfield, Potters Bar, Barnet, Enfield, Waltham Cross, Epping, Chigwell, Romford, Ilford, Barking, Dagenham, Grays, Dartford, Erith, Orpington, Bromley, Caterham, Redhill, Reigate, Croydon, Mitcham, Epsom, Sutton, Kingston, Twickenham, Kingston, Walton-on-Thames, Weybridge or close.THE JOB ROLE The Retrofit Assessor role is key to the successful delivery of our client’s energy efficiency and retrofit services. Working as part of a large professional team, the role involves: • Conducting assessments of residential properties to identify retrofitting needs and opportunities (evaluating energy efficiency, insulation, heating systems, and potential for renewable energy installation)., • Current focus is primarily Warm Homes surveys, but this may change with market requirements., • Lodging work and reports through our client’s corporate ECMK / Elmhurst account., • Ensuring any recommendations comply with UK building regulations and schemes such as PAS2035., • To be a consultative and positive face of the business, ensuring positive customer engagement. THE PERSON NEEDED Although ongoing professional industry training is provided, for the Retrofit Assessor role our client is looking for prior experience. Successful applicants with bring:, • Related prior hands-on residential retrofit assessment experience is essential e.g. ECO4, GBIS, EPCs, stock conditioning surveys, or similar., • At least some working knowledge of PAS2035 legislation and guidelines., • A relevant qualification e.g. DEA (Domestic Energy Assessor)., • A current driver’s licence and the flexibility to travel to different London locations on a weekly basis., • A positive outlook along with good communication and written skills.THE REWARDS Employed PAYE role - £39-45K pa, expensed vehicle, expenses, tools and equipment.IF YOU MEET THE REQUIRED EXPERIENCE – APPLY NOW Our client is looking to interview ASAP. If you meet the criteria above, send your CV today. Key terms: Retrofit Assessor, RA, energy assessor, domestic energy assessor, energy efficiency, DEA, domestic energy performance certification, EPS, EPR, PAS2035, ECO4, GBIS, Warm Homes, stock conditioning, SHDF, HUG, energy efficient, energy efficiency, RICS, M25, London, Middlesex, Slough, Windsor, Hounslow, Southall, Hayes, Wembley, Harrow, Staines, Watford, St Albans, Hatfield, Potters Bar, Barnet, Enfield, Waltham Cross, Epping, Chigwell, Romford, Ilford, Barking, Dagenham, Grays, Dartford, Erith, Orpington, Bromley, Caterham, Redhill, Reigate, Croydon, Mitcham, Epsom, Sutton, Kingston, Twickenham, Kingston, Walton-on-Thames, Weybridge, Kent, Surrey, Sussex, Hampshire, Berkshire, Buckinghamshire, Hertfordshire, Essex.

Installation Technician (Medical) Location: North Manchester & HeathrowJob Type: Full Time, PermanentSalary: £35 - £50k (depending on experience) + Overtime About the Role TxP are seeking a practical and motivated Medical Installation Technician to support the delivery, installation, and positioning of high-value medical imaging equipment across the UK and Europe. This is a hands-on, varied role working closely with internal project teams, external contractors, and customers on-site to ensure successful project execution. This position requires flexibility, a strong work ethic, and a willingness to travel and stay away from home regularly. Main Responsibilities • Deliver and positioning of high-value medical equipment including CT, MRI, and X-ray systems, • Carry out on-site installation tasks such as cabling, final connections, and system cover alignment, • Work closely with project coordinators, client teams, and third-party contractors to ensure smooth project delivery, • Perform driving, loading/unloading, and manual handling duties across the UK and Europe using specialist equipment, • Complete required documentation, paperwork, and timesheets accurately Skills & Experience • A practical aptitude with a strong willingness to learn, • Experience in mechanical and/or electrical installations (field service or installation background desirable), • Experienced driver with a clean licence, DVLA check will be required, • Excellent communication skills with experience dealing directly with customer contacts, • Strong teamwork skills with a flexible, can-do attitude and the ability to work independently, • Ability to accurately complete paperwork, timesheets, and reports, • Knowledge of Microsoft Word and Excel, • Good general standard of education Flexibility Requirements • Willingness to work flexible hours, • Prepared to stay away from home regularly including travel across Europe on occasions, • Salary: £35k - £50k (depending on experience), • 28 days holiday, this includes the 8 days Bank/Public Holidays, incrementally increasing after 2 years to a max of 33 days, • Auto-enrolment into Company Pension Scheme, • Dental Care (subject to qualifying period), • Employee Assistance Programme (EAP), • Access to Company Benefits Platform, • Free on-site parking, • Free tea and coffee If you are interested in this position, please click apply and the team will be in touch!

Job Title: Head of Resident ExperienceLocation: Perceval House, EalingDirectorate: Housing & EnvironmentDepartment: Landlord Services Contract Details:* Type: Temporary* Pay: £450 per hour day Umbrella* Location: Perceval House, Ealing Working Arrangements: Hybrid - 2 days per week from home Hours: Full time, 35 hours per week (Monday to Friday) Adecco are recruiting on behalf of Ealing Council for a Head of Resident Experience to join their Housing & Environment Directorate. This is a senior leadership role responsible for driving a customer-focused housing service, improving resident satisfaction, and leading high-performing teams across resident engagement and complaint resolution. About the RoleThe Head of Resident Experience will lead strategic and operational delivery across resident engagement and complaints, ensuring services are responsive, compliant, and continuously improving. You will play a key role in shaping the customer journey, enhancing service delivery, and ensuring high levels of tenant satisfaction. Key Responsibilities Lead and manage Resident Engagement and Complaint Resolution teams to deliver a customer-centric service Ensure complaints are resolved within agreed timeframes, driving service improvements based on feedback and insights Monitor and analyse service performance data, identifying trends and implementing improvements Provide strategic leadership, fostering a culture of continuous improvement and excellence Lead on resident engagement initiatives, ensuring inclusivity and meaningful participation Develop and implement strategies to enhance customer experience and meet regulatory standards Oversee Tenant Satisfaction Measures and deliver associated improvement plans Manage budgets, ensuring financial compliance and value for money Build strong relationships with internal teams, stakeholders, and community partners Ensure compliance with legislation, policies, and safeguarding requirements Prepare reports, briefings, and presentations for senior leadership and stakeholders Lead on risk management, business continuity, and service resilience planning Key Requirements Extensive experience in resident engagement, customer experience, or housing services Proven leadership experience managing and motivating teams Strong understanding of performance management, data analysis, and service improvement Excellent communication and stakeholder management skills Experience working within a regulatory or compliance-driven environment Ability to drive cultural change and continuous improvement Knowledge of housing legislation, consumer standards, and best practice Degree-level education or equivalent experience* Housing qualification (Level 5 CIH or equivalent) or willingness to work towards Additional Information This role is subject to a Disclosure and Barring Service (DBS) check Ealing Council is committed to safeguarding and promoting the welfare of children and vulnerable adults* The role requires collaboration with a wide range of internal and external stakeholders, including residents, community groups, and regulatory bodies Apply Now:If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

TECHNICAL SERVICES MANAGER We are looking for a Technical Services Manager to take ownership of technical service delivery across a growing residential portfolio. This is a high-impact role where you will lead on mechanical, electrical and plumbing (MEP) strategy, ensuring developments are mobilised effectively, risks are managed early, and assets perform as intended long term. You’ll work closely with New Business, Mobilisation and Property Management teams, supporting both new instructions and existing developments. This role combines technical expertise with commercial awareness, giving you real influence over service delivery, asset performance and client outcomes. ROLE EXPECTATIONS This is a visible and business-critical role that requires strong technical judgement, organisation and the confidence to influence decisions. You will be expected to take ownership of technical standards across multiple developments, ensuring buildings are safe, compliant and operationally efficient from day one. You’ll need to balance service quality, risk management and cost control, while supporting both mobilisation and live operations. You will be relied upon as the technical expert—identifying issues early, advising on solutions and improving long-term performance rather than reacting to problems. WHAT SUCCESS LOOKS LIKE You’ll be successful in this role if: • New developments are mobilised with clear, effective servicing strategies in place, • Buildings operate safely, efficiently and in line with compliance requirements, • Property Managers feel supported and confident in technical decision-making, • Lifecycle and CAPEX planning is clear, accurate and adds value to clients, • Technical risks are identified early and managed proactively Most weeks, you’ll be: • Reviewing new instructions and auditing MEP servicing requirements, • Supporting mobilisation of new developments to ensure smooth handover, • Providing technical advice and support to Property Managers, • Producing plant lifecycle and CAPEX reports, • Supporting tender submissions and new business opportunities, • Overseeing technical aspects of projects across existing developments WHO THIS ROLE IS FOR This role suits someone who: • Has strong technical knowledge of MEP systems within residential or similar environments, • Is confident operating as a subject matter expert and advising others, • Can balance technical detail with commercial awareness, • Is comfortable working across both new business and operational delivery, • Degree or HND in Mechanical, Electrical or related Engineering, • Experience in a technical services, engineering or property environment, • Experience supporting mobilisations, developments or complex assets, • Knowledge of SFG20, CIBSE Guide M or similar frameworks, • Project or lifecycle planning experience, • Competitive salary, aligned to experience, • Discretionary bonus, • Home-based working with portfolio travel, • 25 days holiday plus bank holidays, • Private medical insurance, life assurance and enhanced family leave, • Fully funded training and professional development, • Paid sabbaticals as a loyalty reward, • Pension scheme and employee assistance programme Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE • Initial conversation with our talent team INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to £41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current andformer tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: • Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears.* Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts* Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform.* Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies.* Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements.* Attending liaison meetings with Local Authorities and other external agencies as required* Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly.* Being responsible for the collection of rental income and other housing related debts.* Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge.* Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact.* Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments.* Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity.* Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required.* Preparing all paperwork for the service of notices, possession proceedings and evictions.* Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases.* Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential.Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable.Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply.

We're looking for a kind, compassionate and resilient Floating Support Worker's to join our Young People Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £30,784.00 per annum, working 40 hours per week. 9-12 months maternity cover Want to feel valued? You'll feel at home here. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) Floating Support Worker will provide time limited support to young people who hold their own tenancy which is at risk of being lost. Floating support Worker will give practical support to help a young person keep their tenancy, stay well, exercise choice and control in their care and lives and participate on an equal footing in the community. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead • Building supportive, trusting relationships with customers, • Working proactively with other members of the team to handle the service caseload and administrative responsibilities, • Supporting key customers to set personalised goals in the form of a Support Plan, • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: • We focus on Excellence and innovation., • We are Caring and Compassionate., • We are Inclusive and Trusted. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title: Nursery Manager Location: London, London, United Kingdom, London, W9 2EHContract Type: Term-Time only 39 weeks a year 8am-4pm Monday to FridayContract Length: Permanent Hours: 40 hours per week Salary: £34,127 - £39,248 per annum (including holiday pay) (plus quarterly and annual bonuses)Benefits: Birthday Off, 6 Fully Paid Sick Days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward Scheme, 50% Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted Gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning Platform Access Join the Kindred Family – Lead, Inspire, and Make a Difference Are you an experienced early years professional with a passion for leadership and delivering outstanding childcare? At Kindred, our Nursery Managers are at the heart of our nurseries, creating supportive and inspiring environments for children and staff alike. We offer a competitive salary, career progression opportunities, quarterly and annual bonuses, and the chance to develop within a company that truly values its leaders. You’ll manage and improve your nursery, lead a talented team, and play a key role in shaping children’s early education while helping your team thrive. If you’re ambitious, driven, and passionate about early years education, we’d love to meet you. About Kindred Kindred is a family of inspiring nurseries and preschools with a distinct home-from-home environment. By creating days filled with unique moments and opportunities, we enrich children’s development during their early years. Our mission is creating inspiring worlds full of awe and wonder for little ones to grow and thrive in. Our values guide all we do: • Always Learning – Continuously developing ourselves and our teams, • Inspirational – Creating magic in every action As a Nursery Manager, you will: • Lead the Deputy Manager, Third in Charge, and Room Leaders to ensure high standards of Early Years care and education, • Maintain an organised, safe, and stimulating nursery environment, • Keep accurate records and ensure procedures are followed across the nursery, • Build and maintain a reputation as the nursery of choice for children and staff, • Model and monitor best practice in line with regulatory guidelines, • Inspire and support your team, overseeing inductions, mentoring, and ongoing development Leadership Responsibilities • Oversee the day-to-day operations of the nursery, • Lead by example, modelling good practice and creating a shared vision, • Supervise, support, and allocate tasks to your team, • Conduct regular supervisions and performance discussions, • Manage recruitment, interviews, and induction of new staff, • Respond to complaints or concerns raised by parents or colleagues, • Conduct nursery tours confidently, promoting available spaces, • Actively deliver and participate in staff meetings, training, parent sessions, and marketing events (including evenings or weekends) Essential • Proven experience in leading and managing a team within early years, • Strong written and verbal communication skills, • Excellent organisational skills and attention to detail, • Outstanding customer service and time management, • Full and relevant Early Years Level 3 Childcare Qualification or higher At Kindred, we’re more than a nursery group – we’re a family. • Supportive & Inclusive Culture – Strong relationships and team collaboration, • Career Development – Structured training, mentorship, and clear progression pathways, • Work-Life Balance – Structured hours and supportive leadership environment, • Competitive Pay & Benefits – Salary, bonuses, and generous benefits package, • Interviews: Rolling interviews, • Video interview followed by a face-to-face interview at the nursery, • A fully supervised ‘Stay and Play’ session To apply for the Nursery Manager position, please click the “Apply” button, complete the application form, and upload your CV along with a short cover letter explaining your interest in leading a Kindred nursery. We aim to respond to all applicants within 2–5 working days.Thank you for considering a career with Kindred. As part of our commitment to safeguarding and promoting the welfare of children, the successful candidate will be required to undergo an enhanced DBS check. IND1 ROL

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes. • Housing Solutions Officer, • Public Sector - Local Authority, • Temporary Role - 3 months with possible extension, • Full Time - Monday to Friday, 35 hours per week, • £245 per day Umbrella inside IR35, • IT Equipment Provided, • ASAP Start You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: • Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law, • Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment, • Confident conducting interviews, assessments, and drafting detailed decision letters, • Excellent communication skills, with the ability to explain complex legal matters clearly to customers, • Strong negotiation and problem-solving skills, particularly with landlords and support services, • Customer-focused approach with empathy for vulnerable individuals, • Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017, • Make robust, legally sound decisions on eligibility, priority need, and intentionality, • Take proactive steps to prevent and relieve homelessness through early intervention and casework, • Interview and support customers at risk, providing clear advice on housing options and alternatives, • Negotiate with landlords and partners to secure sustainable accommodation solutions, • Liaise with internal departments, legal services, and external agencies to deliver positive outcomes, • Maintain accurate case records and ensure compliance with statutory duties, • Identify safeguarding concerns and support vulnerable households appropriately, • Competitive daily rate, • Flexible hybrid working arrangement, • Opportunity to contribute directly to reducing homelessness and improving residents' lives, • Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

A large Housing Association is looking for a Housing Officer on an ongoing temporary basis to look after residents in a scheme in South West London. Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure residents are kept safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record Essential Previous experience as a Housing Officer is preferred Exceptional customer service skills Excellent communicator £21.59 PAYE or £28.56 ph Umbrella

Bright Selection is delighted to be partnering with a national provider in sourcing an experienced Domiciliary Care Manager to join a newly registered private home care provider in the Wakefield area. This is an exciting opportunity to grow and develop a non-franchise home care business that is focused on quality of care and works with private fees market. In this role you will supported by a strong central support team in the recruitment of your team and in ensuring strong levels of compliance and sector leading marketing. The organisation has built an outstanding reputation and is recognised as a leader within private home care. With branches across England and Wales, they remain committed to maintaining smaller, quality led services focused on exceptional customer care rather than high volume provision. The Role As the Registered Manager, you will take full operational responsibility for the branch, ensuring the delivery of safe, high-quality care alongside sustainable business growth. This is a hands on leadership role suited to an experienced domiciliary care professional who enjoys developing teams, building strong client relationships and driving performance in a quality led environment. Key responsibilities include: • Establishing new branch in the area, • Managing the day-to-day operations of the branch, • Leading and developing office and care teams, • Ensuring full CQC compliance and maintaining high standards, • Growing care hours in a sustainable and ethical manner, • Managing private care packages and customer relationships, • Monitoring branch performance, quality and profitability, • Participating in the branch on-call rota Requirements: • Required Level 5 Leadership and Management qualification, or willingness to work towards, • Previous experience as a Registered Manager or Branch Manager preferably within home care, • Strong knowledge of CQC regulations and inspections, • Proven leadership and people management skills, • Commercial awareness with the ability to grow a service, • Experience within private-pay home care would be highly advantageous, • A resilient, proactive and solutions-focused approach, • Full UK driving licence and access to your own vehicle Salary: • Salary circa up to £42,000 (maximum) DOSE + additional on call allowance For more information, please contact Karen at Bright Selection. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately, you have not been successful on this occasion. However, we may keep your details on our database for future roles, and you will receive an email notifying you of this.

A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE £26.81 Umbrella £35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

Network & Wireless Support Engineer Central London (Hybrid / Field-Based) Salary: circa £50,000 plus benefits A leading provider of WiFi, high-speed internet and workspace management software to over 10,000 clients across the UK. Reliable connectivity and smart building technology are mission-critical to their success-so they rely on my client to deliver exceptional service and keep their operations running smoothly. The Role We're looking for an experienced Network & Wireless Support Engineer to visit my clients London-based customers. This is a field-focused role, where you'll spend much of your time on-site delivering support and installations, alongside remote working from home or our London office. You'll be part of a highly skilled team and will play a key role in delivering a premium, customer-facing technical service. Key Responsibilities Support & Incident Management • Take ownership of on-site fault tickets from diagnosis through to resolution, • Work closely with escalation teams when required, • Carry out on-site installations alongside project leads, • Perform testing, validation, and quality assurance, • Act as a senior point of expertise for wireless technologies, • Support and mentor other engineers, • Support helpdesk tickets when not on-site, • Proven experience supporting commercial network and wireless infrastructure, • Strong customer-facing experience, including on-site support, • Strong knowledge of networking fundamentals (TCP/IP, routing, firewalls), • Experience with managed wireless solutions and deployments, • Wireless expertise including:, • Site surveys, • Signal troubleshooting, • Authentication protocols, • Installation planning, • Experience with:, • VLANs, • VoIP systems, • Internet connectivity (ADSL, leased lines, etc.), • Helpdesk/ticketing systems and SLA environments

Hard Services Manager Based in London Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with company disciplinary processes and procedures., • Control and monitor the performance of specialist service providers and subcontractors., • To direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects & deficiencies)., • Continuously drive innovation, ESG and social value for both clients and company., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Building Services industry., • Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Financial acumen with experience in running P&L consisting of multiple clients/stakeholders., • Experience in CAFM and management systems., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

We are looking for an experienced strategically minded and solution focused Operations Manager to join us here at the Royal College of Radiologists (RCR). Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you. In this role the Workforce Development & Training Operations Manager will be responsible for overseeing all our workforce operations including the successful delivery of high quality training in the UK, managing applications from global members to join the UK workforce via the Portfolio Pathway, reporting back on progress against objectives and ensuring an equitable balance of work between team members to deliver high quality outcomes. As we seek to evolve our pathways to the UK workforce, the Workforce Development & Training Operations Manager will work closely with the Workforce Initiatives Manager to plan for ongoing support for new developments, ensuring the team is appropriately trained and resourced to deliver the intended outcomes as they integrate into business as usual. What you’ll do: • Ensure ongoing delivery of high-quality support for specialty training across both specialties., • Lead, motivate, performance manage and develop the team., • Oversee the successful processing of Portfolio Pathway applications within established GMC timescales., • Manage the closure of the Medical Training Initiative (MTI), and implementation of any MTI successor scheme, • Experiencing of developing and managing a high performing operational team., • Experience managing people, capable of inspiring and motivating., • Experience managing and setting budgets., • Strong communication skills. Why join us: • Make a difference to the lives of Doctors and medical specialties, • Hybrid working – up to 60% remote, • Modern working environment with home‑working equipment provided, • Generous annual leave, plus the option to buy up to 5 extra days, • Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service, • Excellent pension scheme, • Sabbaticals (5+ years’ service) and secondment opportunities, • Interest‑free season ticket loan and cycle to work scheme, • Employee Assistance Programme, • Long service recognition awards

Building Manager Based in London Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with company disciplinary processes and procedures., • Control and monitor the performance of specialist service providers and subcontractors., • To direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects & deficiencies)., • Continuously drive innovation, ESG and social value for both clients and company., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Building Services industry., • Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Financial acumen with experience in running P&L consisting of multiple clients/stakeholders., • Experience in CAFM and management systems., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

We are looking for an experienced and confident Facilities Assistant to join The Royal College of Radiologists (RCR). This is an excellent role a highly organised and collaborative individual looking to use their strong customer service skills to contribute to the smooth running of a charitable organisation with a focus on supporting doctors to deliver medical imaging and cancer services. The Facilities Assistant will be a friendly and welcoming first point of call, proactive and customer-focused providing wide ranging support for the RCR’s buildings management and facilities service. In this role you will have some responsibility for asset management, hospitality, reception services, health and safety, security, space management and utilities. What you’ll do: • Provide comprehensive facilities service support for all staff, visitors and contractors visiting RCR facilities, • Support all activities related to the facilities services offer within the RCR building, • Reception duties, including use of Teams for incoming external calls and monitoring enquiries, • Administration and upkeep of general building registers, • Be trained as First Aider, Fire Warden and Evac-Chair operator, • Strong customer service, • Strong problem-solving skills, able to think on your feet, • Strong interpersonal skills, • Strong communication skills, verbally and written Why join us: • Make a difference to the lives of Doctors and medical specialties, • Hybrid working – up to 60% remote, • Modern working environment with home‑working equipment provided, • Generous annual leave, plus the option to buy up to 5 extra days, • Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service, • Excellent pension scheme, • Sabbaticals (5+ years’ service) and secondment opportunities, • Interest‑free season ticket loan and cycle to work scheme, • Employee Assistance Programme, • Long service recognition awards

Field Service EngineerSalary: £40,000-£45,000 + Overtime Location: Enfield Applications are invited from experienced Field Service Engineers to support the installation, servicing, maintenance, and commissioning of a broad range of security equiptment. Candidate Profile The successful applicant should ideally possess: • Ability to read and interpret electrical and mechanical drawings (full product-specific training provided)., • Full UK driving licence., • Ability to work independently while also contributing effectively within a team environment., • Strong verbal and written communication skills., • Electrical and mechanical engineering experience., • Fault-finding, repair, installation, and commissioning experience., • Experience carrying out site surveys., • Be physically fit due to the practical demands of the role., • Be capable of passing security clearance procedures., • Have a flexible, positive, and proactive attitude., • 3-phase electrical experience and/or 18th Edition qualification., • Health & Safety certifications or training., • Welding qualifications or practical welding experience., • Hydraulic, pneumatic, or fluid systems experience., • Previous experience working with automated gates, barriers, blockers, or similar equipment.Additional Information, • Occasional overseas travel may be available but is not mandatory., • This is primarily a home-based field role, although occasional overnight stays may be required., • Weekend and occasional night work will form part of the position., • The role offers a varied working environment suited to someone who enjoys diversity in their day-to-day activities., • Standard hours are based on a 40-hour week, Monday to Friday, although flexibility is required as schedules can change depending on operational requirements., • Overtime and out-of-hours work will be required, sometimes at short notice., • The position involves predominantly outdoor work., • Company vehicle, tools, PPE, uniform, and mobile phone provided., • Competitive salary with uncapped overtime opportunities.

We are currently recruiting for a brand new position of Client Liaison Coordinator to support our sales and marketing process at our luxury home in Hornchurch. With a focus on target achievement and exceptional customer service standards, you'll manage the resident move-in process and take accountability for the new resident administration activity. What Signature Offer • Full Time - 40 hours per week... ZIPC1_UKTJ

Better places, thriving communities. ROLE: Shift Electrician/Electrical Engineer HOURS: Full time – Shift pattern: 12‑hour shifts (4 days on, 4 off, followed by 4 nights) LOCATION: Hounslow, Heathrow At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Electrical Engineer who will deliver excellent service standards while meeting SLA agreements and adhering to maintenance schedules. Working as part of a team, the role will involve delivering both planned maintenance and reactive works across the client site. Role Responsibilities: • Carry out electrical safety checks and reactive repair works, • Deliver planned preventative maintenance in line with site schedules, • Ensure full compliance with health & safety requirements and statutory building regulations, • Maintain accurate records and documentation using IT systems, • Support preventative maintenance programmes through inspections and ongoing monitoring Required Qualifications: Applicants must meet the below defined requirements for the role. • Level 2 or Level 3 City & Guilds 2330 or NVQ Level 3 in Electrical Installation, • 17th or 18th Edition Wiring Regulations, • Full, valid UK driving licence, • IT literate with strong customer service skills, • Experience within facilities management or mobile maintenance (construction sector preferred) What's in it for you? • Access to a virtual GP service for you and your household, • Financial wellbeing support via Salary Finance, including early access to pay and competitive loans, • Flexible lifestyle benefits through Choices, including the option to purchase extra holidays, dental cover, technology discounts and more, • A market‑leading benefits package designed to suit your lifestyle There's a place for you at Mitie, join us today! Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Join the RAC as a Roadside Technician!\n Become a vital part of the team that keeps the UK moving! As a Roadside Technician, you’ll enjoy: \n\n • \nA competitive base salary of £35,000 with a realistic OTE of £60,000. Top performers can earn even more through bonuses and enhanced overtime rates!\n, • Sheffield\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with proven technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • Your own RAC van\n, • A fuel card\n, • Full uniform\n, • \nStrong base pay: £35,000 with a realistic OTE of £60,000, plus opportunities for bonuses and enhanced overtime rates.\n, • \nShare in our success: Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover: From your very first day.\n, • \nCar salary sacrifice scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support: 24/7 confidential support helpline for you and your family.\n

Join the RAC as a Roadside Technician!\n Become a vital part of the team that keeps the UK moving! As a Roadside Technician, you’ll enjoy: \n\n • \nA competitive base salary of £35,000 with a realistic OTE of £60,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!\n, • \nStart and finish your day on your driveway! Enjoy demand-led shifts averaging 40 hours per week, with optional overtime available.\n\n\nExciting Opportunities Await in Yorkshire and The Humber:\n\n, • Sheffield\n, • A Level 2 light vehicle maintenance qualification (or equivalent), along with proven technical, electrical, and diagnostic experience.\n, • A customer-focused approach that puts our members first.\n, • Your own RAC van\n, • Fuel card\n, • Full uniform\n, • \nStrong base pay – £35,000 with a realistic OTE of £60,000, plus bonuses for top performers.\n, • \nShare in our success – Join our colleague share scheme for free and benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover – From your very first day!\n, • \nCar salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays – 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support – 24/7 confidential support helpline for you and your family.\n, • \nYou’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. You stay calm under pressure and confident in your craft.\n, • \nYou thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery. No two jobs are the same!\n

Purpose: The National Accounts Sales Manager – Dealers is responsible for managing, developing, and accelerating growth within Kinetico UK’s national dealer network. This role focuses on strengthening strategic partnerships, improving commercial performance, and supporting dealer partners to maximise sales through both Kinetico-generated leads and their own customer acquisition activities. The role will champion a data-led, relationship-driven approach to account management, ensuring dealer partners are equipped, engaged, and aligned to deliver sustainable growth. A strong understanding of the challenges faced by small to medium-sized businesses is critical to building trust, driving performance, and embedding long-term, mutually beneficial partnerships. Key Areas of Responsibility: Dealer Network Strategy & Leadership • Deliver the dealer channel strategy in line with Kinetico UK’s residential growth objectives., • Own and manage key national dealer relationships, ensuring high engagement and alignment., • Develop and implement joint business plans to drive growth, market penetration, and performance., • Set clear expectations, KPIs, and performance standards across the dealer network., • Provide regular performance insights and strategic recommendations to the Head of Residential Sales. Dealer Performance & Revenue Growth • Drive revenue growth across the dealer network through structured account management and performance tracking., • Maximise conversion of Kinetico-generated leads within dealer territories., • Support dealers in increasing their own sales generation and closing effectiveness., • Identify underperforming accounts and implement targeted improvement plans., • Ensure dealer activity aligns with Kinetico’s commercial strategy and growth targets. Data-Driven Account Management • Monitor dealer performance using key metrics such as lead conversion, revenue, pipeline, and activity levels., • Use data and insights to identify trends, opportunities, and areas for improvement., • Conduct regular performance reviews with dealer partners, providing clear, actionable recommendations., • Leverage CRM (Salesforce) and reporting tools to track performance and optimise outcomes., • Drive accountability through structured reporting, forecasting, and follow-up. Dealer Capability & Business Development • Support dealers in developing their sales capability, processes, and commercial approach., • Share best practices across the network to improve conversion, customer engagement, and growth., • Provide coaching and guidance on lead management, pipeline discipline, and closing techniques., • Collaborate with Technical Support & Training teams to ensure dealers are fully equipped with product and technical knowledge., • Identify capability gaps and implement targeted development initiatives. Customer Experience & Brand Standards • Ensure dealer partners consistently deliver a premium customer experience aligned with Kinetico’s brand values., • Monitor customer feedback, complaints, and service quality, implementing corrective actions where required., • Promote consistent standards in customer engagement, sales approach, and brand representation., • Embed a customer-first mindset across the dealer network. Collaboration & Cross-Functional Alignment • Work closely with Marketing to optimise lead generation, allocation, and campaign effectiveness., • Partner with Customer Service teams to ensure seamless lead handover and follow-up., • Collaborate with Service and Technical teams to support dealer success and resolve issues., • Act as the voice of the dealer network internally, providing insights to support continuous improvement. Continuous Improvement & Network Development • Identify opportunities to enhance dealer network performance, structure, and geographic coverage., • Support onboarding and integration of new dealer partners where required., • Drive initiatives to improve efficiency, profitability, and scalability of the dealer channel., • Continuously refine account management strategies to maximise effectiveness and growth. Key Competencies: · Account Management Excellence – strong ability to manage, grow, and develop strategic dealer relationships. · Commercial Acumen – focused on revenue growth, profitability, and performance optimisation. · Empathy & Relationship Building – understands SME challenges and builds trust-based partnerships. · Data & Analytical Thinking – uses data to drive decisions, performance, and continuous improvement. · Influence & Negotiation – able to drive performance and alignment without direct control. · Customer Orientation – committed to delivering excellent customer outcomes through partners. · Collaboration – effective cross-functional partner across sales, marketing, and service teams. · Performance Management – disciplined in setting expectations, tracking progress, and driving accountability. · Communication – clear, professional communicator across internal and external stakeholders. · Adaptability – able to operate across diverse dealer environments and market conditions. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven experience (5+ years preferred) in key account management, national accounts, or dealer network management., • Demonstrated success driving revenue growth through indirect sales channels or partner networks., • Experience working with or supporting small to medium-sized businesses., • Strong track record of building and maintaining long-term commercial relationships., • Experience using performance data and KPIs to drive account growth and improvement., • Experience collaborating with marketing, service, and operational teams. Technical Skills • Proficiency in CRM systems (Salesforce preferred) and Microsoft Office., • Strong analytical capability with the ability to interpret sales performance data and trends., • Understanding of sales processes, pipeline management, and lead conversion strategies. Additional Assets • Experience within water treatment, home improvement, or related industries (advantageous)., • Full UK driving licence and willingness to travel nationally., • Experience managing dealer, franchise, or distributor networks (highly advantageous). Organisational Context: The National Accounts Sales Manager – Dealers is a key role within Kinetico UK’s Residential Sales structure, responsible for driving performance and growth across the national dealer network. Reporting to the Head of Residential Sales, the role ensures dealer partners are fully supported, aligned, and equipped to deliver strong commercial outcomes and exceptional customer experiences. Working closely with Sales, Marketing, Customer Service, and Technical teams, the role acts as a critical link between Kinetico and its dealer network, supporting sustainable growth, strengthening partnerships, and maximising the effectiveness of the indirect sales channel.

Purpose of the role: This is a National role, reporting into a Senior Analyst within the Innovation and Technology department.The individual will form part of a team of ten supporting 1700+ users Nationwide, ensuring that the business operations run smoothly and escalated Client queries are handled efficiently and effectively. The role is London based and includes some travel to the firm’s regional sites for Helpdesk support, administration and project work. The standard business working hours are 09:30 to 17:30. However, the Helpdesk team operates from 08:00 to 18:00 to ensure coverage for colleagues who start earlier or finish later. To support this, we operate a shift rota. Typically, you will work five consecutive days in the office, followed by five consecutive days from home. Your shift times will vary between 08:00–16:00 and 10:00–18:00. For Example, Your Schedule Might Look Like Office: Wednesday, Thursday, Friday, Home: Monday, Tuesday Home: Wednesday, Thursday, Friday, Office: Monday, Tuesday Please note that this pattern is subject to change based on team movements, annual leave, project work, and other operational needs. For the first three months of your probation period you will expected to work Mon-Fri in the London office. Once you have authorisation from your Line Manager to work from home after the three month probation meeting, you will be able to WFH on a rotational basis. In addition, there will be a requirement for weekend work and or overtime. There is also a schedule of weekend support cover on a rotational basis (Saturday & Sunday between the hours of 9am-6pm). Responsibilities Key responsibilities include, but are not limited to: The Junior Analyst role is crucial for supporting the firm's Technology Helpdesk and ensuring smooth operations. This role involves diagnosing and resolving IT issues, advising clients on technology solutions, and participating in national technology projects. • Engage with stakeholders to gather information about their IT needs and challenges., • Clarify the issues clients are facing by asking detailed questions., • Diagnosing the source of users’ IT problems:, • Identify the root cause of IT problems through troubleshooting., • Advising clients on possible solutions, • Recommend effective solutions to resolve users' issues., • Escalating complex problems and making users aware of the impact of this, • Escalate unresolved issues to senior analysts and inform users about the process and impact., • Installing and configuring computer hardware and software for users, • Setting up accounts for new starters and ensuring they can log in and use their equipment, • Create user accounts for various software and ensure new employees can access their systems., • Logging and processing support calls, • Record and manage support tickets, ensuring timely resolution., • Keep up to date with technology trends, • A keen interest in IT, • Willingness to learn, • Team Player, • In-depth knowledge of hardware and software, • Up-to-date knowledge of IT and software trends, • Strong customer service ethos, • Excellent communication skills, • The ability to quickly establish good working relationships with clients, • The ability to work to deadlines and under pressure, • Problem solving attitude, • Experience using Windows 11 and O365, • Engaging personality and strong communication skills, • Articulate with an excellent telephone manner, • Degree educated, • IT certification

Purpose: The Sales Manager is responsible for leading and accelerating growth within Kinetico UK’s Direct-to-Consumer residential sales channel. This role focuses on improving the efficiency, capability, and conversion performance of the current Water Treatment Experts, while supporting a structured expansion into new territories. The Sales Manager will champion innovative ways of selling, raise in-home demonstration-to-sale conversion rates, embed referral-led growth, and increase average sale value through solution-led customer interactions. The role is central to delivering a premium, consistent customer experience and driving scalable D2C growth aligned to Kinetico UK’s wider residential strategy Key Areas of Responsibility: Direct Sales Strategy & Leadership • Deliver the Direct sales plan in line with the national residential growth strategy., • Lead, coach, and motivate WTEs to achieve and exceed sales targets., • Set clear KPIs and performance expectations for individual reps and territories., • Build a high-performance culture focused on customer outcomes, accountability, and continuous improvement., • Provide regular performance insights and recommendations to the Head of Residential Sales. Efficiency & Capability Uplift of Water Treatment Experts • Increase productivity and effectiveness of the existing WTE team through structured coaching, ride-alongs, and skills development., • Identify performance gaps and deploy targeted training plans covering product knowledge, consultative selling, and closing skills., • Improve pipeline discipline, CRM (Salesforce) usage, and route planning to maximise demos per rep and success per visit., • Standardise best-practice approaches across the team to ensure consistency and scalability. Conversion Improvement (In-Home Demonstration → Sale) • Own and improve the Direct demonstration journey to raise conversion rates., • Strengthen WTE capability in needs-based selling, value articulation, and objection handling., • Analyse lost sales data to identify barriers and implement corrective actions., • Introduce structured coaching and playbooks to drive improvement in close rate, confidence, and customer trust. Territory Expansion & Growth Delivery • Support the phased expansion of Direct coverage into new UK territories., • Assess territory performance and growth potential, recommending recruitment or resourcing where needed., • Ensure new territories launch with consistent standards of sales process, customer experience, and reporting., • Track ramp-up performance and implement interventions to hit early-stage growth milestones. Innovative Selling & Customer Experience Excellence • Test and implement new ways of selling aligned to market trends and consumer behaviours (e.g., hybrid/virtual demos, digital lead nurturing, consultative water assessments)., • Work with Marketing to align Direct messaging, lead quality, and campaign effectiveness., • Ensure every customer interaction reflects a premium Kinetico experience, from first contact through install handover., • Monitor satisfaction, feedback, and complaints and drive continuous experience improvements. Referral Programmes & Increased Value per Interaction • Embed referral-led selling as a core Direct growth engine., • Ensure WTEs confidently ask for referrals and understand how to position them as a customer benefit., • Design and refine referral mechanics, incentives, and tracking to optimise lead volume and conversion., • Increase average sale value through solution bundling, upgrades, and add-on selling (e.g., RO + softener, service plans, premium options)., • Track and improve AOV, attach rates, and referral-to-sale outcomes. Sales Operations, Reporting & Cross-Functional Collaboration • Ensure disciplined CRM usage for lead tracking, forecasting, and pipeline management., • Provide weekly/monthly reporting on revenue, productivity, conversion, AOV, referral performance, and territory progress., • Collaborate with Service, Operations, and Warehouse/Logistics to ensure smooth installs and consistent customer promise delivery., • Partner with Finance to support accurate forecasting and performance tracking. Key Competencies: · Direct Sales Leadership – strong ability to lead field-based, consultative in-home sales teams. · Performance Coaching – proven skill in uplifting capability, productivity, and conversion through hands-on coaching. · Commercial Acumen – strong understanding of revenue drivers, margins, and value-based selling. · Customer Orientation – commitment to premium customer experience and trust-based selling. · Innovation & Growth Mindset – proactive in exploring new selling approaches and territory models. · Analytical Thinking – data-driven approach to improving conversion, efficiency, and AOV. · Collaboration & Influence – able to work cross-functionally and create alignment around customer outcomes. · Adaptability – comfortable operating in a fast-moving and evolving residential market. · Communication & Relationship Building – strong interpersonal skills with reps, customers, and stakeholders. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven track record in leading or managing direct/field sales teams (5+ years preferred)., • Demonstrated success improving sales conversion rates and productivity in consultative selling environments., • Experience with in-home demonstration selling models (home improvement, technical consumer products, premium retail, or similar)., • Evidence of implementing referral programmes or increasing AOV through solution-led selling., • Strong collaboration history with marketing and operational teams., • Solid experience using CRM systems (Salesforce preferred) and sales performance reporting. Technical Skills • CRM proficiency (Salesforce preferred)., • Strong analytical and forecasting ability., • Competent with Microsoft Office (Excel, PowerPoint, Outlook)., • Familiarity with digital lead handling, hybrid selling, or e-commerce-supported sales is an advantage. Additional Assets • Experience in water treatment, plumbing, or technical in-home sales environments (advantageous)., • Full UK driving licence and willingness to travel regularly Organisational Context: The Sales Manager is a critical role within Kinetico UK’s Residential Sales structure, accountable for driving performance and growth in the Direct-to-Consumer channel. Reporting to the Head of Residential Sales, the role leads the Water Treatment Expert team through a journey of efficiency improvement, conversion uplift, and geographic expansion. Through strong leadership, innovative selling methods, and a relentless focus on customer experience, the Sales Manager D2C ensures Kinetico continues to grow its residential footprint and maximise value from every customer interaction.

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? About Us As an Assistant Store Manager at our Monument, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors. What you’ll be doing • Our Monument store has Snow+Rock and Runners Need fascias!, • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety, • Lead by example, motivating your team to deliver expert service and hit performance targets, • Help create an inclusive, welcoming environment where every customer feels valued, • Step up to lead the team in the Store Manager’s absence, • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in What we’re looking for • Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team, • Take pride in delivering outstanding customer service and helping people find the right products, • Understand the key parts of store operations, from stock and safety to visual standards, • Value being part of a supportive team that works together to bring out the best in each other What you’ll get from us We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer: ✔ Salary £32,025 plus a yearly bonus of up to £2,025 ✔ 40-60% discount on top outdoor brands across our stores ✔ 33 days holiday with the option to buy more ✔ Ongoing training and development, including leadership support and expert sessions from leading brands ✔ Free, confidential wellbeing support whenever you need it ✔ Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform Ready to take the next step in your retail career? Apply today and start your journey with us.