Trabajos customer service manager en Whitefield - Page 2Crear alertas

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Selfridges Trafford, Manchester, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 4 days, 30 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It's a busy and exciting time for the brand and we’re on the hunt for a Deputy Manager to join our growing Brand Flag Trafford Centre team. The Store: As our Brand Flag Trafford Centre Deputy Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves. The Role: In your shopping centre store you will lead a large team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win! In our shopping centre store, our goal is to lead a team that embodies a customer-obsessed culture. We'll work together to craft an authentic shopping experience that empowers our customers to express their individuality, personality, and unique style through fashion. Will foster a team environment where we support each other, celebrate our successes, and continuously strive to deliver outstanding results—all while having fun and creating memorable moments for our customers along the way! About you: • You have previous large store manager/Brand Flag Management experience, • You have a track record of effectively leading and managing a team, • You identify yourself as a New Look brand adorer, • You have a history of delivering and exceeding KPI’s and key objectives, • Commercial acumen, • Good understand of P and L and compliance reporting We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

Key Account Manager – Medical diagnostics West Midlands and North West Medical £45,000 to £50,000 basic, £16,000 bonus • Exciting Key Account Manager role in medical devices and consumables, • Sell market-leading diagnostic solutions into NHS hospitals, • Autonomy to manage a territory across the West Midlands & North West, • Join a business with a strong reputation for service, innovation, and support THE ROLE: As the Key Account Manager, you will be responsible for selling a comprehensive portfolio of diagnostic devices, managed service solutions, and consumables to NHS hospitals. Your customers will include pathology laboratories, gastroenterology departments, wards and procurement teams. This is a highly consultative sales role that requires excellent relationship management skills and the ability to work strategically with multiple stakeholders to provide tailored solutions that improve patient outcomes and operational efficiency. YOUR CAREER: This is a fantastic opportunity to join a respected and growing organisation offering excellent support and genuine career progression. You’ll receive comprehensive training on the product portfolio, ongoing professional development, and the chance to work in a collaborative, supportive team. With uncapped commission, the earning potential is significant, making this a rewarding step forward for an ambitious medical sales professional. THE PERSON: To be considered for this Key Account Manager role we are looking for: • Proven experience selling medical devices, consumables or capital equipment to NHS hospitals, • Demonstrated success managing multiple stakeholders across clinical and procurement settings, • A background in science is advantageous but not essential, • A team player with strong account management and relationship-building skills, • A motivated, customer-focused individual with a consultative sales approach, • Full driving licence with no more than 6 points THE COMPANY: A well-established organisation supplying innovative diagnostic technologies and consumables across the UK. Renowned for their reliability, service, and strong partnerships with the NHS, they continue to invest in new product development and customer support. Employees benefit from a positive and inclusive culture, where achievements are recognised and rewarded, and where personal and professional development is actively encouraged. THE PACKAGE FOR THE KEY ACCOUNT MANAGER: • Basic salary: £45,000 – £50,000, • Bonus: £16,000 OTE + over performance incentives, • Company car, • Pension scheme, • 25 days annual leave + bank holidays Location: The position of Key Account Manager covers the West Midlands and the North West of England

Cyber Solutions Sales Specialist - Corporate Hybrid - Manchester About the job Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Why Bytes? • Over 800 staff (plans to double in size over the next 5 years), • Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin., • Winners of an array of industry awards, • Sunday Times Top 100 Best Places to Work, • Excellent training and career prospects offered, • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events, • Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: • Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area., • Sales Enablement: Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers., • Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance., • Sales/Financial Performance Management: Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM., • Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase overall brand., • Proposition Development. With your line manager, work collaboratively and consultatively across the vendor solutions team, Sales, customers, vendors, and solution partners, to uncover appropriate commercial solutions that enhance Bytes’ propositions and relevance to customers. This should be with emphasis on identifying and developing additional revenue streams aligned to strategic vendors. KEY RESPONSIBILITIES: • Maintain and develop knowledge in aligned proposition, acting as a subject matter expert., • Maintain a good understanding of the main proposition area and how opportunities can be uncovered for the wider team., • Build and maintain strong relationships with Bytes Account Managers to ensure the right level of messaging and knowledge is understood., • Ensure the focus on customer engagement is with net new and cross-sale opportunities. Uncovering opportunities via pro-active whitespace, sales enablement, vendor account manager engagement, and inbound requests., • Ensure relationships with key customer contacts are maintained throughout the team, to ensure excellent customer service and increase opportunity to expand the wallet share., • Working across sales, marketing, the wider vendor solutions & alliances team, and through key vendors/ partners, build a pipeline of Solutions and Services revenue, maintaining an opportunity level of 3 x target., • Joint responsibility with the Bytes account manager to ensure all opportunity data in CRM is up to date and correct., • Sole responsibility to ensure all engagement data in CRM is up to date and correct., • Build content and deliver sales enablement., • Willing to play a vital role in inbound and outbound marketing efforts., • Attend priority customer Quarterly Business Reviews., • Champion the importance and influence that Bytes values have in the development of a successful, responsible, and ethical business. INDIVIDUAL RESPONSIBILITIES: • Customer Sales: Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration., • Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and main proposition area., • Knowledge: Maintain awareness of industry trends, vendor solutions and emerging technologies to grow individual knowledge as a subject matter expert., • Enablement: Support various types of sales enablement: sales teams, new team members, existing team members, sales management., • Marketing: Provide content, articles, and presentations for use in sales events, marketing collateral, website content, or social media posts., • Financial Metrics: Meet and strive towards exceeding GP and KPI Targets. Ensure accurate forecasting data to the Practice Lead., • Personal Development: Ensure a personal development plan is in place with clear and set objectives and OKRs. Educational Qualifications: • Minimum A-Levels (A-C) English, Mathematics, and technology related subject - DESIRABLE Years of Experience Greater than two years of demonstrable sales experience within software or cyber technology industry - REQUIRED Other Requirements • Deep commercial and technology understanding across the Cyber Security & Networking market - REQUIRED, • Experience of selling into corporate customers (2-10K users), • High-level understanding of other key IT areas: Modern Workplace, Public Cloud (Azure or AWS), Hybrid Infrastructure (including data, storage, and platforms), FinOps, AI, Data Analytics, Automation, Software Asset Management, or Service Management - DESIRABLE

Regional Sales Manager: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference? Office Location: Trafford Park, Stretford, Manchester M41 7LY About Us: We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. Role summary: The Regional Sales Manager plays a pivotal role within Mitsubishi Electric, responsible for leading a team of Account Managers to deliver regional sales growth, customer satisfaction, and strategic market development. This role ensures the deployment of the regional business plan through structured sales processes, customer engagement strategies, and high-performance team development. Qualifications: • Knowledge and experience of the UK Construction industry key commercial behaviours, players and relationships., • Minimum five years’ experience of leading, managing and building high performing commercial teams (Desirable), • Demonstrable experience of successfully coaching and developing colleagues providing the business with high potential talent pool for succession planning (desirable)., • In-depth knowledge of the Commercial HVAC industry both within the region and over the UK as a whole (desirable) Skills/Responsibilities: To be successful in this role you will need to: • Ensure regional sales revenue and margin targets are met or exceeded., • Maintain quotation pipeline (value & volume) aligned with growth targets across product lines and market sectors., • Lead the Account Management team to qualify, target, shape, and capture demand in the region., • Ensure each Account Manager maintains a balanced portfolio capable of delivering £3m–£5m annual sales, • Build and maintain senior-level relationships with regional customers, • Lead customer engagement initiatives including events, feedback loops, and satisfaction surveys., • Line manage 4–8 Account Managers, setting clear objectives and development plans. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year, • Flexible Working – we offer a range of flexible working options that include working from home or hybrid working, • Pension, • Life Assurance, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi, • Access to Mitsubishi’s very own discount platform, • Colleague Referral Scheme, • Holiday Buy, • Long Service Awards, • Cycle to Work Scheme, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Front of House Service Manager Stratstone Audi Bolton Competitive salary with bonus, company car, pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services Looking for a new challenge? Are you passionate about people and thrive on finding solutions in an efficient and effective way? If so, you will be a perfect fit for Stratstone Front of House Service Managers within Stratstone play a critical role to ensure our customers receive an exceptional level of service from both front of house/workshop and everything in between. You will support in driving a collaborative culture amongst our colleagues. Stratstone will empower, support, and give you all the tools you need to thrive in an exciting environment where your role is vital to our success. What you’ll bring to the role • A positive, can-do attitude and willingness to lead the team to a consistent and robust customer strategy by delivering a premium and luxury experience., • The willingness to collaborate with other departments to solve problems quickly and efficiently., • Communication - we need you to be comfortable liaising with stakeholders at every level of the business., • Motivational Leadership to all of our aftersales colleagues, taking responsibility for performance and our colleagues’ professional development., • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Call Centre Sales Manager 📍 Location: Manchester / Hybrid 💼 Full-time |Permanent | £30,000 - £35,000 + 15k OTE + Benefits Are you a dynamic leader who knows how to motivate teams and drive results in a B2B Environment? We’re looking for an experienced Call Centre Sales Manager to lead our growing sales operation, inspire a high-performing team, and take our customer engagement to the next level. Do you have any experience working in the Utilities or Telco sector? This isn’t essential but very desirable About the Role As our Call Centre Sales Manager, you’ll be responsible for the day-to-day management of our sales team, ensuring targets are met and exceeded while maintaining exceptional service standards. You’ll lead from the front — coaching, motivating, and empowering your team to deliver outstanding results. You’ll work closely with senior management to develop strategies, analyse performance data, and implement initiatives that boost conversion rates and customer satisfaction. Key Responsibilities • Lead, coach, and motivate a team of sales advisors to achieve daily, weekly, and monthly targets., • Monitor call quality, conversion rates, and team performance through regular reviews., • Develop and deliver sales training and development plans., • Drive a positive, performance-based culture within the team., • Prepare and present performance reports to senior leadership., • Collaborate with marketing and operations to optimise lead flow and campaign effectiveness., • Ensure compliance with company policies and industry regulations. About You You’re a confident, commercially-minded leader with a passion for sales and customer excellence. You know how to get the best from people and thrive in a fast-paced, results-driven environment. Essential Skills & Experience: • Proven experience as a Call Centre / Contact Centre Sales Manager ( B2B)., • Strong leadership, coaching, and motivational skills., • Excellent understanding of sales metrics, KPIs, and call centre technology., • Data-driven approach with the ability to analyse performance and implement improvements., • Outstanding communication and organisational skills. What We Offer ✅ Competitive base salary + uncapped commission structure ✅ Bonus incentives for top-performing teams ✅ Comprehensive training and career development ✅ Supportive, energetic work environment ✅ Additional perks (e.g., healthcare, pension, staff discounts) Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Account Manager at Clothing Brand notjust Clothing Account Manager - Manchester Manchester, UK Full-time Job Title: Account Manager Vacancy Type: Permanent - Full Time About Us NJ is a rapidly growing clothing brand and merchandising company founded in 2017. We’re a creative, young team that supplies global brands including Pepsi, Aperol, BrewDog and Dominos, the majority of Premier League football clubs as well as F1 teams, music artists, museums, and fashion clients. We also manage our own B2C clothing brand - producing official licensed clothing for brands including The Beatles, The Snowman, Marmite, and many more. We operate a garment factory in central Manchester where we produce many of the products we sell to our clients and through our own brand. We also design and source from a number of partnered factories from all over the globe. We are extremely excited to offer a new role as a Sales Associate to help us continue our rapid growth. Check out our website - Our catalogue - 2025 Catalogue Our instagram: Responsibilities • Client Support: Assist in managing all stages of the sales process for a range of B2B clients, including football clubs, music agencies, promotional agencies, and major brands., • Order Management: Oversee the full sales cycle, from initial quotation through to order delivery, using our order management system to ensure accuracy and efficiency., • Account Development: Manage an assigned portfolio of client accounts with the objective of nurturing relationships through in person visits, identifying growth opportunities, and increasing repeat business., • Lead Generation & Outreach: Research and identify new target clients and industries. Conduct outbound sales campaigns, including drafting and sending bulk outreach communications., • Supplier Management: Liaise with suppliers to brief in production requirements and manage timelines to ensure client orders are fulfilled to specification and on schedule., • KPI Tracking & Reporting: Monitor sales performance against targets, compile regular reports, and provide insights to support the wider sales strategy. Other Responsibilities: • Sales Events: Supporting senior members to help effectively conduct trade events and generate new leads., • Team Collaboration: Work closely with other team members specifically design, ops & finance to help achieve the overall business objectives., • Industry Research: Conducting competitor analysis to help inform future business decisions, • Linkedin: Working with various members of the team to help promote our products and services. With NJ being a small and fast growing business, the successful candidate will have more of a varied job role than they would at other larger companies. There will be ample opportunity to learn all elements of the business including Production, Logistics, E-commerce, Marketing & PR, and Customer Service, as well as having a close direct relationship with the directors of the business. We believe this to be a benefit to individuals and it allows them to get involved in all areas of the business giving them a complete overview of NJ and allowing them to really make their mark on the business. Requirements Individuals applying for this role must be: • Able to drive and willing to travel to clients (within the UK), • Confident with their own ideas and be able to communicate them to the team, • Strong written and verbal communication skills, • Able to work independently and manage own workload, • Willingness to learn, develop, and keep up to date with technical/product information, • Basic understanding of Microsoft Office or Google equivalents Beneficial experience, but not necessary to apply for this role includes: • Textiles experience, • Sales experience Pay/Benefits £24,000 + uncapped bonuses Full Time, Monday-Friday 28 annual leave days p.a. Company health insurance available Company pension policy available Travel opportunities across the UK & Europe Monthly company events & team building activities Employee mentoring programme On-site parking Work From Home Fridays Application deadline: 31/12/2025 How to apply Please apply via linkedin with the below: • CV, • 100-200 words articulating why you think you would be a good fit for this role at NJ.

Store Manager – Trailberg Arndale, Manchester Company Rosso and Azzurro Location: Trailberg Store, Arndale Centre, Manchester Working Hours: Full-time, 40 hours per week (including weekends and bank holidays) Salary: Competitive About Trailberg Trailberg is a premium outdoor lifestyle brand known for high-performance gear and apparel. Our stores are more than retail spaces they're hubs for adventure enthusiasts and communities passionate about the outdoors. We’re looking for a driven and experienced Store Manager to lead our Manchester Arndale team and deliver an exceptional customer experience. Key Responsibilities • Lead and motivate the store team to achieve sales targets and deliver outstanding customer service, • Oversee daily store operations including stock management, merchandising, and visual standards, • Ensure compliance with health & safety, security, and company policies, • Recruit, train, and develop team members to foster a high-performance culture, • Analyse sales data and KPIs to drive commercial decisions and improve store performance, • Represent the Trailberg brand with professionalism and passion, both in-store and within the local community, • Collaborate with regional and head office teams on marketing, events, and product launches Required Skills & Experience • Proven experience in retail management, ideally within fashion, lifestyle, or outdoor sectors, • Strong leadership and team development skills, • Commercial awareness and ability to interpret sales data, • Excellent communication and problem-solving abilities, • Proficiency in retail systems, Shopify and Microsoft Office (Excel, Outlook, Teams), • Passion for outdoor activities and the Trailberg brand ethos Desirable • Experience managing a flagship or high-footfall store, • Visual merchandising expertise Benefits • 28 Days Holiday (including bank holidays), • Staff Discount on Trailberg and other group brands, • Healthcare Cash Plan via Health Shield, • Opportunities for career progression within a growing brand

End of Tenancy- Customer Service Advisor (known locally as Property Manager: Deposit Specialist). Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environme. Are you passionate about providing a great customer service, and looking to jo

Our Associates are what separate us from the competition; the people who make a difference to our environments, our customers and their experience. What does the role of Aftersales Manager involve?. Can you bring a passion for incredible customer service to a new career as an Aftersales Manager at A

A leading freight company are seeking a dynamic and results-driven Business Development Manager to lead growth initiatives within our freight division. This role is pivotal in identifying new business opportunities, nurturing client relationships, and driving revenue across domestic and international freight services. The ideal candidate will have a strong understanding of logistics, supply chain solutions, and the competitive landscape of freight forwarding. Must have previous experience in Freight OR Logistics Offer • Monday to Friday 0800hrs - 1600hrs, • Remote/ Hybrid working available, • £55,000 - £70,000 plus commission & company car, • 25 days annual leave plus bank holidays, • Private healthcare Responsibilities • Generate new business in line with agreed financial targets via cold calling., • Work with prospective and existing customers to devise and sell Forwarding solutions., • Manage the overall process of customer enquiries., • Identify, assess and report opportunities for growth and development via new customers, new routes and new services Skills • Self-starter who can use their initiative and can adapt to various situations, • High drive to deliver excellent customer service, • Highly organised with a willingness to learn and develop, • Strong team player, • Strong verbal/written communication., • Good telephone manner, • Monitoring shipments If you would like to find out more please get in touch with me as soon as possible on 0117 422 4910. Look forward to hearing from you!

What will you be doing as a Sales Manager? Based in the company showroom, you will be overseeing all aspects of the sales function, driving sales performance across all areas including retail, online, trade and export. Setting and maintaining excellent service across all aspects of customer contact

In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable ex...

The Bread Factory is the UK’s leading artisan bakery. We make award-winning bread, pastries, and cakes, and as well as supporting our neighbourhood bakeries at GAIL’s, we are the proud suppliers behind London’s Michelin restaurants, prestigious hotels, and even Buckingham Palace! We believe in making good bread. We may have grown over the years, but our philosophy has not changed… to make exceptional quality artisan bread, cakes, and pastries so more people can enjoy them. We bake by hand with natural ingredients, we insist on the finest ingredients, and though we’re always innovating, our baking is based on time-honoured techniques and our decades-old starters. Nothing pleasures us as much as a freshly baked, lovingly crafted loaf. Product is at the heart of our bakeries and everything we do must tell a story that inspires, our people to support us on our journey of growth, leading the way for artisan baking in the UK. We’re seeking a star in foodservice sales, someone with a deep love for Manchester’s vibrant food scene and a hunger to win new business. You’ll be responsible for identifying, targeting, and securing profitable partnerships within the hospitality sector, with a particular focus on fine dining and contract caterers. This is a field-based role, ideal for someone who thrives on building relationships, spotting opportunities, and making things happen. You’ll report directly to the Foodservice Commercial Manager based in London, but you’ll own the North. What You Will Do Work in close partnership with our London headquarters, reporting to the Foodservice Commercial Manager. Take full ownership of driving profitable growth across our customer and channel portfolio in Manchester. Collaborate with Foodservice, Customer Experience, Marketing, NPD, and Operations teams to deliver commercial strategies that meet customer needs. Balance strategic growth initiatives with hands-on commercial management, project delivery, and customer satisfaction. Build trusted partnerships with key customers, identify growth opportunities, and negotiate agreements to ensure consistent delivery. Work closely with top chefs, retail partners, and internal teams to guarantee best-in-class service. Proactively hunt and win new business across Manchester and the North of England. Build and maintain strong relationships with chefs, buyers, and decision-makers in fine dining and contract catering. Represent The Bread Factory with passion and authenticity, becoming a trusted partner to our clients. Collaborate across internal departments to ensure a seamless and exceptional customer experience. About You Proven track record in a commercial, sales, or business development role within food or hospitality. Strong relationship builder with excellent influencing and negotiation skills. Commercially astute, with a focus on sustainable growth and profitability. Confident analysing data and financials and turning insights into practical action. Highly organised, adaptable, and capable of managing multiple priorities in a fast-paced environment. Skilled at navigating complexity and solving challenges efficiently. Passionate about great food and committed to delivering an exceptional customer experience. Experienced in leading or collaborating with cross-functional teams to achieve results. Working Hours: 9am-5pm Shift Pattern: Monday to Friday Location: The Bread Factory, Unit 4, Clayton Court, Openshaw, Manchester, M11 2NB Salary: £40,000-£45,000 What’s in it for you? Family-friendly policies such as maternity and paternity pay, and grandparents leave. 50% GAIL’s discount and 40% off at The Bread Factory & The Flour Station Markets. Wellbeing benefits such as 24-hour GP service, parties, Cycle to work schemes and more… Our Care Values We care about Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We care about Baking: At The Bread Factory all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We care about each other: We always act with respect, empathy, and support to our employees, neighbours and customers. We care about community: We believe in minimising unsustainable practices and reducing waste. Whilst ensuring we continue to provide everyone with nutritious high-quality food. MAN1

Business Account Executive - Food and Beverage services - 12 month FTC Are you a results-oriented, commercially astute professional with a passion for analysis and attention to detail? My client, a leader in the FMCG sector, is seeking a Business Account Executive to join their dynamic commercial team. This role is hybrid with 2 days at their head office required per week. This is a pivotal, hands-on role where you'll be the operational backbone of the commercial function, offering a clear pathway to an Account Manager role for the right candidate. Your Impact You will be instrumental in the smooth running of key accounts, working closely with Sector Controllers and cross-functional teams. • Commercial Management: Own the product portfolio administration, including maintaining accurate pricing, submitting new product forms, and coordinating promotional activity from end-to-end., • Forecasting & Supply Chain: Take ownership of crucial forecasting and demand planning support, quickly developing an end-to-end understanding of the supply chain to ensure high customer service., • Relationship Building: Act as a key point of contact, building strong, long-term relationships with customers, retailers, and internal teams (Marketing, Supply Chain, Technical)., • Growth Driver: Actively support the Account Controllers in uncovering new business opportunities and driving profitable growth. What You Bring to the table While an interest in the Food and Beverage sector is a plus, your strong commercial foundations are essential. Essential Skills & Experience: • Analytical Power: Excellent commercial awareness and strong analytical skills., • Operational Excellence: Meticulous attention to detail and exceptional planning/organisational skills., • Communication: Exceptional verbal and written skills; comfortable engaging with multiple stakeholders., • Tech Savvy: Expert in Excel and PowerPoint. Experience with SAP and retailer portals is highly desirable., • Self-Sufficient: A proactive team player who can manage projects autonomously in a fast-paced FMCG environment., • Full UK Driving Licence. This is your chance to step into a demanding yet rewarding role that directly shapes commercial success. If you're ready to further your career potential, apply now!

Job Title: Demand Manager Reports to: Supply Chain Director Purpose of Role Our client is a rapidly growing performance-nutrition brand with ambitious growth targets across retail, e-commerce, and export channels. Having scaled quickly, the business now needs greater structure and visibility across sales, supply chain, and planning. The Demand Manager will take ownership of building and leading the first formal demand planning and Sales & Operations Planning (S&OP) process. Working closely with the Supply Chain Director and collaborating with Sales, Marketing, NPD, and Finance, this person will create an accurate, data-driven demand plan for approximately 150 SKUs that underpins operational excellence, improved service, working-capital control, and business decision-making. This is a hands-on, analytical, and technically skilled role - ideal for someone who can thrive in a fast-paced, founder-led environment, introduce structure and discipline from the ground up, and influence senior stakeholders to adopt best practice. At present, our client has no formal ERP or forecasting tools, so the successful candidate must be capable of designing and maintaining robust forecasting models, databases, and dashboards in Excel (or similar tools) until system capability is implemented in approximately 12 months. Although a standalone position, this is a business-critical role accountable for the accuracy and credibility of our client's demand plan and its translation into profitable growth. Key Responsibilities 1. Establish and Lead the Demand Planning Process • Design and implement our clients' first structured forecasting and demand planning process from scratch., • Create Excel-based forecasting models, data templates, and reporting dashboards to support planning in the absence of ERP functionality., • Define clear roles, responsibilities, and calendars for forecast generation, review, and approval., • Develop standard operating procedures (SOPs) and documentation for the end-to-end process., • Support the future implementation and integration of advanced forecasting tools and ERP (Microsoft Dynamics 365 Business Central). 2. Build the Baseline Forecast • Analyse historical sales, customer, and product data to build statistical and trend-based forecasts using advanced Excel modelling., • Identify key demand drivers - seasonality, promotions, NPD, customer trends - and quantify their impact., • Produce rolling 12-month forecasts at SKU, customer, channel, and category level for use in S&OP., • Provide detailed variance analysis versus prior forecasts, budgets, and actual performance. 3. Integrate Market and Commercial Insight • Partner with Sales and Marketing to incorporate market intelligence, promotions, and account plans., • Work with NPD to build realistic launch forecasts and track post-launch performance., • Ensure assumptions are transparent, documented, and reflected in the consolidated demand plan., • Support key account reviews by providing demand and performance insight. 4. Facilitate the Sales & Operations Planning (S&OP) Cycle • Prepare, lead, and document monthly demand review meetings., • Present consolidated forecasts, risks, and opportunities to the Supply Chain Director and Board., • Build cross-functional consensus on a single, agreed demand plan each cycle., • Translate the demand plan into actionable signals for production, inventory, and procurement. 5. Measure and Continuously Improve Forecast Accuracy • Define and report forecast accuracy metrics (WMAPE, bias, OTIF, and inventory impact)., • Conduct root-cause analysis on major forecast variances and drive corrective actions., • Maintain a repository of demand data and post-event analyses to improve predictability., • Continuously refine Excel models and process flows to improve accuracy and efficiency. 6. Support Broader Business Insight and Planning • Provide visibility on sales trends, promotional ROI, and customer/channel performance., • Support budgeting, financial forecasting, and strategic planning cycles., • Provide input to inventory, capacity, and supply planning to ensure alignment with demand. Performance Measures & KPIs • Forecast Accuracy (WMAPE), • Forecast Bias, • OTIF (On-Time In-Full) Service Level, • Inventory Days, • Slow & Obsolete Stock, • Adherence to S&OP Calendar and Deadlines Skills & Personal Attributes • Expert-level Excel capability (pivot tables, nested lookups, Power Query, macros, scenario modelling, statistical forecasting)., • Highly analytical, data-driven, and numerate., • Strong systems thinker with the ability to design and automate tools independently., • Confident communicator able to challenge and influence Sales, Marketing, and Operations., • Strong presentation skills - comfortable engaging at Board level., • Structured, organised, and detail-oriented with a drive for continuous improvement., • Hands-on, pragmatic, and adaptable - able to build structure without bureaucracy., • Commercially aware, linking demand decisions directly to financial and operational outcomes. Experience & Qualifications • Minimum 3 years’ experience in a demand planning or forecasting role within FMCG (food, drink, or nutrition preferred)., • Demonstrated experience building forecasting tools or processes from the ground up., • Strong understanding of supply chain, production, and inventory planning principles., • APICS / IBF or equivalent qualification preferred (not essential)., • Advanced Excel proficiency essential - ability to create dynamic forecasting and reporting tools without system dependency., • Experience with ERP systems (Microsoft Business Central advantageous) and forecasting software highly desirable. Summary This is a rare opportunity to join our client at a pivotal stage in its growth journey - shaping the company’s first formal planning infrastructure and data-driven culture. The successful candidate will make a visible impact on service, cost, and working-capital performance and play a defining role in the next phase of operational and commercial scale.

As a Service Delivery Manager, you will have the opportunity to shape the work of a multi-country service delivery function, supporting an advanced and ambitious client. Attending or leading client Service Reviews to support the Service Directors covering customer performance, service improvements,

Branch Manager – Scrivens Opticians & Hearing Care. A natural leader with a passion for delivering outstanding customer service will play a key role in ensuring the success of the branch while leading a dedicated team in providing expert eye and hearing care. Manage all branch operations, includin

The ideal candidate will have experience working as a Transport Planner in a busy work environment where customer service is prioritised. Experience as a Transport Planner is essential within logistics or engineering industry is preferred. Collaborate with the Transport Manager, Customer Service Man

As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients.

Reporting directly to the Service Manager, this role plays a key part in maintaining customer equipment on-site and supporting workshop activities for our aftermarket service operations. When not attending customer sites, the role will be based at our main service facility in Middleton. Provide on-s

A SeniorMechanical Project Manager with exceptional communication and customer service skills, is required for a very successful interior fit out group. The opportunity has arisen, due to the continued growth of the business and the constant increase in high profile client accounts that are being secured. The Senior Mechanical Project Manager will have a good level of experience and a strong track...

A Mechanical Project Manager with exceptional communication and customer service skills, is required for a very successful interior fit out group. The opportunity has arisen, due to the continued growth of the business and the constant increase in high profile client accounts that are being secured. The Mechanical Project Manager will have a good level of experience and a strong track record of su...

Part of the Stonewater Group, Mount Green Housing Association meets peoples housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking a Planned Works Project Officer to support the planned works programme manager (PWPM) to deliver effective programmes of work that deliver excellent customer outcomes and engagement ...

Candidates with experience or relevant job titles such as Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Executive, New Business Sales Executive, Sales

An established Customer Service Manager/Head with experience in manufacturing, supply chain, or similarly complex environments. A track record of delivering measurable improvements within customer service functions. Using customer feedback, CSAT, and online reviews to drive service excellence and ta

Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. IT experience, including at least 5 years in

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re‑stocking shelves and cleaning up spillages.

I'm looking for an experienced, customer-centric Service Delivery Manager to join one of Europe's largest organisations!. Own the service delivery to support customers and colleagues across multiple clients and industries. Your role will encompass managing service review meetings, working on feedbac

Are you looking for a rewarding career in the financial services industry? InsuraTec is hiring motivated individuals to join our team as Customer Service Sales Managers. Provide exceptional customer service to build trust and satisfaction.

This growth has created an opportunity for a new Sales Account Manager to join Jonty and the team within our exceptional Hospitality & Residential team. Key Relationship Manager / Business Development Manager. The Hospitality sector thrives off providing the utmost customer service to provide the cl

You’ll support the Store Manager in running day-to-day operations, lead and motivate the team to deliver standout customer service, drive sales and hit targets, and ensure the store is always stocked and Match-day ready. Supporting the financial operations of the store through successful managemen

Job Description:Job Title: Center Store Manager**Department: Center StoreFLSA: Non-ExemptGeneral Function:Sets the standards for customer service, cleanliness, professional appearance and overall profitability.

Engineering Manager - Public Cloud, Python, Golang. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consi

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.Candidates should ha

To oversee various customer handling areas of airport operations, ensuring the highest standards of service and adherence to safe & secure working procedures. Communicate with Duty Manager / Airport Manager regarding aircraft upgrades and over-sales issues. Coordinate with Airport Support Unit/WWCC

The District Sales Manager will be the face of Heartflow across the North West of England, Scotland, and Ireland. Partner with internal colleagues (Marketing, Market Access, CT Applications Specialists, Implementation Managers, Clinical, and Product Development) to deliver excellent customer service

This includes partnering with the Food and Beverage Manager in recruiting and managing staff, ensuring high levels of customer service, developing menus, maintaining inventory and budgets, and enforcing health and safety regulations. The role requires exceptional communication, and organisational sk

ROLE PURPOSE: We are looking for a dynamic and experienced Property Manager to deliver exceptional, customer-centric property management services for The Arch Company Estate throughout the Manchester area. Address customer enquiries with expertise, identify and introduce new service charge estates,

Get notified about new Field Service Manager jobs in. Lead and manage a team of field service engineers, ensuring high standards of workmanship, service delivery, and customer satisfaction. Proven experience in field service engineering, ideally within water treatment or similar technical environmen