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Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Voice of the Customer: Act as the primary technical point of contact, communicating requirements and use cases in a way that is actionable for ThoughtSpot’s Product, Engineering, and Marketing teams. Bridge Business and Technology: Translate customer business goals into technical requirements and,

A leading digital content provider in Milton Keynes is seeking a Customer Success Manager to drive satisfaction, retention, and growth. The ideal candidate has at least 3 years of experience in customer success or account management, preferably within SaaS, and is adept with tools like Salesforce an

At Abnormal we seek a Customer Success Manager who is passionate about helping customers fully realize value from our platform and partnership. Customer Success Manager – German Speaking. Serve as the voice of the customer, providing internal feedback to maximize customer value and retention.

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

Customer Success experience with (complex) Enterprise SaaS customers; experience driving outcomes for a portfolio (often 10–25 accounts). At Mural, our most successful CSMs are those who bring a unique approach to tackling their book of business and customer needs. Oversee a portfolio of ±20 Euro

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. Step into a high-impact role with the Customer Success team, where you won’t just support customers — you

Customer Success Manager## Job IntroductionCustomer Success ManagerJoin a leading utilities company that champions innovation and service excellence. Your responsibilities as a Customer Success Manager:* Leadership & Team Management -**Oversee and support the Business Development Manager and

PolyAI is searching for a UK-Based Senior Customer Success Account Manager, reporting directly to the Head of Account Management to commercially manage and grow our growth-tier customer relationships across a wide variety of verticals. Voice of the customer internally within PolyAI, working alongsid

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

The Customer Success Manager (CSM) owns the success of the end to end customer journey for assigned enterprise customers, ensuring they realize maximum value from Solifi’s products. Required: Bachelor’s degree in business, technology, management, or related field; 5+ years of Customer Success or

United Kingdom - Meeting Insights Customer Success Manager. Work closely with our customers with the drive to help them change their workplace and achieve their business goals. Become a trusted advisor and ambassador of change in our customers’ workplace.

A leading SaaS solutions provider based in the UK is seeking a Manager of Customer Success to lead a team of Customer Success Managers. The ideal candidate has over 5 years of experience in Customer Success, proven leadership skills, and exceptional communication abilities. In this remote role, you

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. The role is a 100% post-sale position working with onboarding, product, and sales teams to deliver seamless experiences, resolve issues proactively, and champion customer needs internally.

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Proven experience in a customer support role.

You will be successful in this role if you can do a variety of work, like motivating customers to progress along a journey, setting goals and benchmarks, identifying ways to prove value, and sparking opportunities for growth. Prior Customer Success experience is preferred. Set benchmarks and custome

Customer Success Manager (CSM). Customer Success Manager (Fluent French Speaker). Customer Success, Solutions Engineer, or Commercial post-sales role.

Our Customer Success Manager will be an integral part of our global Customer and Product Success team. We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Identify risk utilizing health scores, product u

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Customer Success Manager (m/f/d) - German Speaking. Experience designing and implementing successful customer success programs, methodology, and related content

We are seeking a dynamic and experienced Senior Customer Success Manager to cultivate customer loyalty and drive the adoption of Saviynt’s innovative services and products. Aware of the renewal pipeline for your assigned customers, identifying and mitigating potential at-risk accounts to ensure su

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. Candidates must have extensive experience in Customer Success within a SaaS environment and a solid background in cyberse

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high‑volume portfolio of mid‑market customers. Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. Partner c

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn. Successful candidates wil

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

A leading technology company in the United Kingdom seeks a Customer Success Manager to drive customer engagement and platform adoption. Responsibilities include developing strategic plans to ensure customer success and leveraging technical knowledge to address challenges. The ideal candidate will ha

As a Principal Customer Success Manager in United Kingdom, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!. A typical day at ACI for a Principal Customer Success Manager is:. The Customer Success Team is at the heart of ACI customer experience.

A leading UK FinTech is seeking a Customer Success Manager to oversee and enhance client engagement and retention. This role involves managing a varied portfolio of high-value customers, ensuring an exceptional experience, and supporting their journey with the company's invoice finance solutions. Su

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Roleplay with the H

Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Have a steady book of customers with whom you��

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. Our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. Immersive is hiring! Could

At M-Files, Customer Success plays a critical role in driving long-term customer value, retention, and growth. In addition to managing your own portfolio, you will contribute to the evolution of Customer Success practices at M-Files by sharing best practices, mentoring peers, and acting as a senior

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. The ideal candidate has experience in customer success within a SaaS environment, exceptional communication skills, and a consultative approach towards customer enga

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A technology company in the UK seeks a Support Account Manager to serve as a trusted advisor and primary technical contact for key accounts. This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. Candidates must possess strong problem

As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint success plan and strong customer relationships. Apply domain/technical knowledge of Resolve’s products, best practices, a

CES Customer Success Manager – Aerospace & Defence. As part of our overall investment and growth strategy in the UK at DXC we are looking to hire an experienced Aerospace & Defence Client Success Manager to join our CES team. With decades of driving innovation, the world’s largest companies trus