Customer success manager jobs in Aberdeen - Page 9Create job alerts

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

PolyAI is searching for a UK-Based Senior Customer Success Account Manager, reporting directly to the Head of Account Management to commercially manage and grow our growth-tier customer relationships across a wide variety of verticals. Our customers, which include the world’s leading logos, are ex

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. Our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. Immersive is hiring! Could

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. The ideal candidate has experience in customer success within a SaaS environment, exceptional communication skills, and a consultative approach towards customer enga

In addition to managing your own portfolio, you will contribute to the evolution of Customer Success practices at M-Files by sharing best practices, mentoring peers, and acting as a senior voice of the customer internally. At M-Files, Customer Success plays a critical role in driving long-term custo

Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan. Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. The Customer

A global technology leader is seeking a Digital Product Manager to lead its MyWärtsilä development team and enhance customer experience in digital channels. This role requires proven product ownership experience, knowledge in agile execution, and the ability to drive customer success in a B2B envi

As aManager of Customer Success, you will lead and inspire a team of talented Customer Success Managers (CSMs) to deliver exceptional client support while driving retention, adoption, and growth. By fostering a customer-centric culture, you’ll create tailored success plans, address challenges proa

You’ll be successful in this role if you possess a blend of empathy, strategic thinking, and relentless dedication to customer satisfaction. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loy

Reporting into the Head of Customer Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management, Account Management, Technical Account M

A leading geospatial solutions company in the United Kingdom seeks a Customer Success Manager to build strong relationships with commercial customers and facilitate successful product delivery. Join us to drive customer success and satisfaction. This role involves onboarding new clients, monitoring

A leading technology firm is seeking a Manager for the EMEA Scale Customer Success team to lead engagement strategies that drive customer retention and business value realization. Ideal candidates should have experience in customer success within a SaaS model and demonstrate strong leadership and co

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Previous experience in a customer success, account management, or client-facing support role. Deliver ongoing training and support to existing customers to ensure succe

Senior Customer Success Manager - Financial Services. As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. Customer Succes

A fintech leader is seeking an Enterprise Customer Success Manager to oversee the customer journey and ensure maximum value from the company's products. This role requires a Bachelor's degree and 5+ years in Customer Success within SaaS environments. The ideal candidate will have strong project mana

As the Revenue Operations Manager focused on Customer Success, you will be at the forefront of optimizing and scaling our customer operations. Proven track record of working closely with Customer Success teams in a SaaS or B2B environment. Provide training and enablement for the Customer Success tea

A leading UK FinTech is seeking a Customer Success Manager to oversee and enhance client engagement and retention. This role involves managing a varied portfolio of high-value customers, ensuring an exceptional experience, and supporting their journey with the company's invoice finance solutions. Su

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A leading SaaS solutions provider based in the UK is seeking a Manager of Customer Success to lead a team of Customer Success Managers. The ideal candidate has over 5 years of experience in Customer Success, proven leadership skills, and exceptional communication abilities. In this remote role, you

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. The role is a 100% post-sale position working with onboarding, product, and sales teams to deliver seamless experiences, resolve issues proactively, and champion customer needs internally.

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

As the Manager, Customer Success, you will lead and develop the Customer Success team supporting the EMEA region. SaaS Customer Success, Account Management, or Implementation, with a record of driving measurable business outcomes. Demonstrated success leading teams in customer retention, training, o

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

We are seeking a dynamic and experienced Senior Customer Success Manager to cultivate customer loyalty and drive the adoption of Saviynt’s innovative services and products. Aware of the renewal pipeline for your assigned customers, identifying and mitigating potential at-risk accounts to ensure su

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Working closely with other teams to streamline processes and improve the overall customer experience.

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigera

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

Our Customer Success Manager will be an integral part of our global Customer and Product Success team. We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. We are a team of Customer Success professionals

Take ownership of ~100 customers assigned to you and be ultimately responsible for their success, and therefore renewal. Prior Customer Success experience is preferred. The right person for this job will have several years of experience in Customer Success or in the waste management sector (municipa

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Customer Success Manager (m/f/d) - German Speaking. Experience designing and implementing successful customer success programs, methodology, and related content

Customer Success Manager (Fluent French Speaker). Customer Success Manager (CSM). You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes.

As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high‑volume portfolio of mid‑market customers. Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. Partner c

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn. Successful candidates wil

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

You will have experience engaging and working with or supporting SME level customers with understanding of process and/or end to end customer success journeys. The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success mana

A leading digital content provider in Milton Keynes is seeking a Customer Success Manager to drive satisfaction, retention, and growth. The ideal candidate has at least 3 years of experience in customer success or account management, preferably within SaaS, and is adept with tools like Salesforce an

The Customer Success Manager (CSM) owns the success of the end to end customer journey for assigned enterprise customers, ensuring they realize maximum value from Solifi’s products. Required: Bachelor’s degree in business, technology, management, or related field; 5+ years of Customer Success or

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. Step into a high-impact role with the Customer Success team, where you won’t just support customers — you

The Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. Success in this role will be measured and rewarded by key performance metrics including renewal (GRR) and upsell (NRR), c

A leading global SaaS company is seeking a Principal Customer Success Manager based in the UK. You will manage a portfolio of strategic customers, ensuring their long-term success, retention, and expansion. This role demands a strong SaaS background with at least 6-8 years of experience in customer

As a Senior Customer Success Manager, you will own the commercial relationship with our enterprise customers, driving retention, expansion, and measurable business outcomes. We’re seeking a commercially minded, consultative, and relationship‑driven Senior Customer Success Manager to own and grow