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Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. Our team of nearly a thousand people wakes up every d

The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a return on investment and drive successful adoption and engagement with their LinkedIn Learning Solutions. Share relevant data and insights that are impactful to customers and

Provide thought leadership and domain expertise to the customer success organization, clients, and Adobe’s European Customer Success team. Within the Digital Experience Customer Success team, the focus is on delivering exceptional experiences and accelerating value for our customers through three

Customer-centric mindset - put the customers needs first actively seek feedback and continuously strive to improve the customers experience with the product or service. Customer Success Manager (CSM) for our Reseller team to drive adoption and maximize the value of the Yext platform with a strong co

As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. Develop and manage a personalized success plan for your customers, closely aligned to your customers’ business and talent management strategy. Senior Customer Succe

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Senior Customer Success Manager. Advocacy & Voice of the Customer: Build trust to inspire advoca

Customer Success Manager to enhance customer adoption and satisfaction. The ideal candidate will have at least 5 years in customer-facing roles, possess strong interpersonal and analytical skills, and demonstrate a customer-centric mindset. In this role, you will manage a portfolio of customers, ens

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

A leading marketing technology company based in London is seeking a Senior Customer Success Manager. Candidates should have over 5 years of experience in customer success within MarTech or eCommerce environments. This role involves managing relationships with existing retail accounts to drive revenu

A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption. Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention.

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

A leader in identity-centric security solutions is seeking a Senior Manager in Customer Success to drive strategic initiatives and manage a team. The ideal candidate will have extensive experience in customer success, people management, and strategic outcomes. This role includes mentoring team leade

We are seeking a highly motivated and experienced Senior Manager, Customer Success to lead the APAC Customer Success team. As a Senior Manager, Customer Success, you will be responsible for ensuring the success of our customers by overseeing adoption, value realization, and renewals. Lead and mentor

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25‑30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer‑base, leveraging their product knowledge and strategic e

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

As the architects of the AI‑powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—can mean on a global stage. We’re seeking a Manager of Customer Success who isn’t daunted by disruption, but energized by it—an architect who can unlock

An awesome opportunity has arisen for a French speaking Senior Customer Success Manager to join our team!. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. Advocate for customers internally, influencing product development based on industry trend

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. Experience successfully managing customer engagements to completion and customer satisfaction. Drive and nurture post go-live customers by increasing a

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25-30 Enterprise customers. You will report to the Manager of Customer Success. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, le

As a Senior Customer Success Manager (CSM), reporting directly to the Director of Customer Success, you won't just manage accounts — you'll be a strategic leader and a trusted partner to our customers, helping them achieve lasting success. You will define what world-class customer success means at

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients. At least 2+ years experience in an Account Management or Customer Success Manager role. The Senior Enterprise Customer Success Manager will be responsible for dev

We're looking for a Senior Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and deli

A leading technology company in Greater London is seeking a Senior Customer Success Manager. This role focuses on ensuring customers achieve success with LinkedIn Learning Solutions. Candidates should have a minimum of 5 years of experience in customer success or related areas.

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. Provides guidance to global teams on customer‑specific operational requirements and success crite

Deep Customer Success Leadership: Proven experience leading high‑performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

We are seeking strategic, customer-focused, and results-driven Senior Customer Success Managers to drive the success of our enterprise customers and OEM/Channel partners. Senior Customer Success Manager - EMEA. Customer Success, Account Management, or Partner Success in a B2B SaaS environment.

As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into real, measurable results on our DevSecOps platform. The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI powered DevSecOps platform by focusin

Drive adoption of tools that support and enable Customer Success Managers to be more effective (i. The Team: Customer Success Management is a dynamic global team where the work changes daily. Customer Success Management, Sales, Client Services.

Senior Customer Success Manager Job Description. You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure customer success at every stage

A leading tech platform in the education sector is seeking a Senior Customer Success Manager to ensure that education partners achieve their goals and maintain healthy partnerships. The ideal candidate will have over 5 years of experience in Customer Success, particularly in SaaS, and bring strong c

A dynamic B2B SaaS company in London is seeking a Customer Relationship Manager to deliver exceptional support and drive customer success. Candidates should possess over 3 years in customer-facing roles, demonstrate strong communication skills, and have a proactive problem-solving approach.

Working on our product data feed management solution, we are seeking highly organised and technically savvy Senior Customer Success Managers who are driven to deliver results, demonstrate value, and drive customer retention. A senior customer success manager with at least 1 year of experience in a s

Senior Customer Success Manager Package. Senior Customer Success Manager - MarTech - London. They are looking for a Senior Customer Success Manager to manage relationships with existing retail accounts and drive further revenue growth; this is a high touch point role, working closely with clients to

More than 5 years prior experience working in a Customer Success or Account Management role, preferably in a SaaS environment. The Customer Success team here at Carta is a key part of the broader Corporations business unit. Experience working with any customer success platforms such as Catalyst, Sal

Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by providing timely customer and team insights to inform strategic decision‑making. Positively challenge the status quo and champion new ideas to improve the Customer Success function and the

A legal technology scale-up in London is seeking a Customer Success Manager to ensure clients fully utilize their platform. Ideal candidates will possess excellent communication skills, strong technical background, and experience in customer service.

Customer Success Manager (CSM). Customer‑centric mindset - put the customer’s needs first, actively seek feedback, and continuously strive to improve the customer’s experience with the product or service. A minimum of 5+ years of experience in a customer‑facing role (for example, in BDR, Cus

Senior Customer Success Manager. Customer Success Management or Service Delivery Management. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success.

Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. GitHub is seeking a Senior Customer Success Manager to proactively guide enterprise organisations through their digital and business transformation journeys. Leverage GitHub’s

Senior Customer Success Manager role at Curvestone AI. Technical Interview: Discussion with the Head of Customer Success. Join to apply for the position and help shape customer success at Curvestone.

Senior Customer Success Manager – United Kingdom. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Working as part of the sales team to discover and map the often unsaid, needs/pain of the customer.

Customer Success & Marketing Manager. Anaglyph and supporting both marketing and customer success objectives. Experience in marketing, customer success, or client engagement roles.