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The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Knowledge of custo

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. This role involves account management, coordination with sales, and providing technical support to enhance customer experiences. Join us to foster impactfu

We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs. Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries.

A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This is a remote-only position well-suited for professionals passionate about customer success. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

A legal technology provider is seeking a Customer Success Manager to act as a trusted advisor, focusing on onboarding, relationship building, and driving adoption of their solutions. The position offers flexible working arrangements and a focus on personal and professional growth, aiming to enhance

Customer Success Manager with Italian (6 months FTC) page is loaded## Customer Success Manager with Italian (6 months FTC)remote type: Remotelocations: UK Homebase: Italy Homebase: France Homebase: Ireland Homebasetime type: Full timeposted on: Posted Todayjob requisition id: RP10357

Recruit, develop, and lead a team of high-touch Customer Success Managers supporting n8n’s most strategic customers. Customer Success, Professional Services, Account Management, or other customer‑facing roles, including supporting large enterprises. You will build the Customer Success function f

You have proven experience in providing consistently first‑class customer service to customers, remaining calm and measured even when dealing with demanding individuals. The Operations team is responsible for the on‑boarding and implementation of our technology across new customers, as well as e

The Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams. Customer Success, Support, Services, or related fields. You’ll partner closely with CS leadership, Support/Services managers, RevO

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

Ein führendes Finanzunternehmen in Großbritannien sucht einen Account Manager, um ein eigenes Portfolio von Neu- und Bestandskunden zu betreuen.

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Custome

Successful candidates will have over 2 years of experience in B2B SaaS Customer Success and a proven track record in managing diverse portfolios. A fast-growing HR-tech scale-up in London is seeking a Customer Success professional to join their team. This role focuses on managing approximately 60 cu

We are looking for a Customer Success Manager who will partner with our client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. Customer Success Manager - Ecommerce, Logistics, SaaS - London - £55K. The Customer Success Manager will be responsible for developin

We’re looking for a Customer Success Manager to support the growth of a healthy, engaged construction network across the UK. Capture customer feedback, share insights with Product and the wider business, and close the loop with customers. Experience in a Customer Success, Account Management, or Su

Create scalable success motions: Playbooks, health scoring, onboarding templates, and self-serve enablement that makes every customer easier to support than the last. The customer success motion becomes more efficient and scalable over time. You’re a builder of leverage: You turn repeated customer

Narvar is growing! We are hiring an Enterprise Customer Success Manager to help scale our customer base. Join to apply for the Enterprise Customer Success Manager role at Narvar. Minimum of 5+ year’s experience as a Customer Success Manager at a SaaS company and have worked with demanding enterpri

A dynamic software company in Greater London is seeking an experienced Customer Success Manager to partner with customers and ensure their success throughout the entire lifecycle. The ideal candidate must have a strong background in customer success and project management, preferably within a SaaS e

A tech-driven customer service company in the UK is seeking a Mid-Market Customer Success Manager to enhance their customer experience. This role focuses on managing relationships with executive-level stakeholders, driving initiatives that ensure customer satisfaction and retention. This is a pivota

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Customer Success, Account Management, or similar client-facing role. Head of Customer Success @ Strongpoint ALS.

This role is perfect for a dynamic, driven professional who’s passionate about creating exceptional customer experiences and making a tangible impact across customer support, implementation, and shaping the product roadmap through customer insights. Customer Success, Implementation, Project Coordi

A venture-backed cybersecurity startup is seeking an Experienced Customer Success Manager. This role focuses on driving customer adoption and ensuring success across security and compliance objectives.

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Ac

The Customer Success Manager (CSM) will be UK‑based, covering the UK and Rest of World, and will be responsible for driving revenue growth across established and emerging global markets, customer satisfaction and retention. SaaS, customer success, or related implementation roles. This role manages

Devise customized success plans based on customers’ goals and challenges, holding customers accountable for driving action. As a leader in the industry, Klaviyo is committed to innovation, customer success, and fostering a collaborative work environment. Customer success or account management expe

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to deri

An innovative startup in the renewable energy sector is seeking a Customer Success Manager to drive value for clients and help them achieve their climate ambitions. This role involves creating customer success plans, addressing challenges proactively, and collaborating with sales and product teams.

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

A leading cybersecurity firm in London is seeking a Customer Success Manager to serve as the primary point of contact for corporate clients using managed services. The successful candidate will build customer relationships, support service delivery, and enhance client satisfaction.

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

A leading educational technology company in the United Kingdom is seeking an experienced Customer Success Manager to drive user adoption of their automotive e-learning solutions. The successful candidate will work closely with schools, providing training and support to educators while ensuring insti

We’re looking for a curious, people‑first Customer Success Manager to join our London team. If you have experience in SaaS customer success or account management and are eager to grow in a high‑impact, collaborative environment, this is your opportunity. Customer Success or Account Management

Principal Customer Success Manager, EMEA. Sign in to set job alerts for “Customer Success Manager” roles. Customer Success Manager - Arabic Speaker.

A leading technology company in Greater London is seeking a Customer Success Manager to partner with higher education institutions across the UK and Europe. The ideal candidate should have over 3 years of experience in Customer Success within a SaaS organization, focusing on customer retention and g

A leading fintech company in the UK is looking for a Customer Success Manager to ensure client satisfaction and drive account growth.

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

A leading technology and logistics company in Greater London seeks a Customer Success Manager to enhance customer satisfaction and retention. This role involves managing customer relationships, developing success plans, and providing technical solutions. Ideal candidates have extensive experience in

A global provider of credit intelligence is seeking a Customer Success Manager in London. Candidates should have 1-5 years experience in a customer-facing role, strong communication skills, and an interest in financial services.

As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. Customer Success Manager managing enterprise accounts. We’re looking for an Enterprise Customer Succe

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and think creatively about strategies to nurture and expand our reach within our customer base. Duties include establishing and maintaining positive customer relationships; devising,

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day‑to‑day support that enables our customers to operate and grow. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new wa

Customer Success Manager (Technical & Implementation) - UK. Customer Success Manager (CSM). Customer Success Manager (Technical & Implementation) - UK.

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes,