Customer success manager jobs in WaterloovilleCreate job alerts

Are you an experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Service Delivery Manager Waterlooville (Hybrid - 3 days office, 2 days home) £47,000 to £53,000 per annum In this role, you will be working within a team of 11 accountable for the day-to-day performance of managed IT services, the development of the Service Desk and Specialist Engineering teams, and the overall customer experience. Looking fir someone experienced, logical, and driven - someone who can hit the ground running, bring clarity and structure, and isn't afraid to constructively challenge when needed. Key Responsibilities Essential: * Proven experience in a Service Delivery Manager or similar role within IT services * Strong background leading and developing technical teams * Experience working within an ISO/IEC 20000-1 aligned environment (using it to improve service, not just for compliance) * Solid understanding of IT service management principles (incident, problem, change, request) * Experience owning SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically * Structured, organised, and comfortable taking accountability Desirable: * ITIL certification (or equivalent practical experience) * Experience supporting ISO audits * Background within an MSP environment * Experience working alongside Customer Success or relationship management teams Why Apply? This is a local opportunity within a smaller, caring organisation where you can genuinely make an impact. You'll have visibility across the business, the chance to learn broadly, and the autonomy to shape service delivery in a meaningful way. If this Service Delivery Manager opportunity sounds of interest, please contact Chris Lynes at Spectrum IT Recruitment Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Job Title: Commercial Manager – Future Products (Autonomy) Location: Portsmouth Broad Oak – Hybrid, 3 days per week We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: Competitive Who we are: Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there’s no limit to where a career at BAE Systems could take you. Job Description: As a member of the Future Products team, you will play a pivotal role in supporting the Senior Commercial Manager in the shaping and securing of the next generation of autonomous and future defence capabilities. This is not a traditional contracts or post-award commercial role. Instead, this position sits at the front end of innovation, supporting business winning, fast-paced bidding, and early customer engagement across emerging technologies where pace, agility and creativity are critical to success. You will be managing a portfolio of bids and opportunities to a range of domestic and international customers, operating in environments where precedent may not exist, typical processes may not apply, and where confidence, judgement and influence are essential, particularly when engaging with senior leadership and external stakeholders. If you are a commercial professional who thrives in fast-paced environments, future-focused work and who is comfortable forging new paths rather than following old ones, we’d like to hear from you. Core duties: • You will support the shaping of the commercial strategy for Future Products, from concept through to contract award, • You will lead business winning activities, including competitive and rapid-turn bids, demonstrations, prototypes, and early customer engagement, • You will develop innovative commercial approaches, including alternative contracting models, partnerships, and frameworks tailored to agile development and rapid delivery, • You will challenge traditional thinking to enable speed, flexibility and risk-managed innovation in line with customer demand, • You will work closely with project, engineering, strategy, finance and business development teams to align commercial solutions with technical and operational realities, • You will have a proven commercial background, with a clear focus on pre-contract activity, bidding and deal shaping, whilst demonstrating ability to subsequently manage contracts that are won, • You will bring experience within complex environments to the role, ideally alongside a business degree, • You will be experienced in non-standard or innovative contracting approaches, which will be showcased in your ability to influence stakeholders to drive desired outcomes You will be playing a key role in shaping future defence capabilities, rather than maintaining legacy contracts, within the wider products team. This is an opportunity for you to influence how the business wins, structures and delivers cutting-edge programmes. In a high visibility role, you will make an impact through exposure to senior decision makers. This will be achieved through your leadership skills, which will showcase your creativity, curiosity and commercial courage. Why BAE Systems? Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-AG1 #LI-Hybrid

Are you an experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Service Delivery Manager Waterlooville (Hybrid - 3 days office, 2 days home) £47,000 to £53,000 per annum In this role, you will be working within a team of 11 accountable for the day-to-day performance of managed IT services, the development of the Service Desk and Specialist Engineering teams, and the overall customer experience. Looking fir someone experienced, logical, and driven - someone who can hit the ground running, bring clarity and structure, and isn't afraid to constructively challenge when needed. Key Responsibilities Lead, support, and develop the Service Desk and Specialist Engineering teams in a positive, people-first environment * Own day-to-day service delivery across all managed services * Conduct regular one-to-ones, performance reviews, and development planning * Maintain and improve service management practices aligned with ISO/IEC 20000-1 * Identify and deliver service improvement initiatives * Use service data and feedback to inform decision-making * Collaborate with Security, Operations, and wider teams to ensure smooth transition of new or changed services Skills and Experience Essential: * Proven experience in a Service Delivery Manager or similar role within IT services * Strong background leading and developing technical teams * Experience working within an ISO/IEC 20000-1 aligned environment (using it to improve service, not just for compliance) * Solid understanding of IT service management principles (incident, problem, change, request) * Experience owning SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically * Structured, organised, and comfortable taking accountability Desirable: * ITIL certification (or equivalent practical experience) * Experience supporting ISO audits * Background within an MSP environment * Experience working alongside Customer Success or relationship management teams Why Apply? This is a local opportunity within a smaller, caring organisation where you can genuinely make an impact. You'll have visibility across the business, the chance to learn broadly, and the autonomy to shape service delivery in a meaningful way. If this Service Delivery Manager opportunity sounds of interest, please contact Chris Lynes at Spectrum IT Recruitment Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Sales Account Manager Waterlooville, Hampshire (Office Based) £26,437 basic + realistic £40,000+ OTE Uncapped commission IMPORTANT This is a sales role — not customer service. We are looking for experienced sales professionals who are confident in: • Working to and exceeding targets, • Making regular outbound sales calls, • Driving revenue through upselling and account growth If your background is purely customer service or administration, this role will not be suitable. THE CLIENT A well-established, award-winning B2B distributor with over 53 years of trading history, supplying trade customers across the UK. They operate in a fast-paced, telephone-led sales environment where success is driven by activity, performance, and commercial awareness. THE ROLE You will manage an existing portfolio of trade customers, responsible for: • Driving sales growth across your accounts, • Proactively contacting customers to generate orders, • Identifying upsell and cross-sell opportunities, • Re-engaging dormant or lapsed accounts, • Meeting and exceeding daily, weekly, and monthly targets This is a proactive sales role — consistent business generation is expected every day. REQUIREMENTS Essential: • Proven experience in a target-driven sales role, • Strong telephone-based selling ability, • Track record of hitting and exceeding targets, • High energy, motivation, and resilience Desirable: • B2B, wholesale, or product-based sales experience, • Account management with a sales focus Not suitable for: • Pure customer service backgrounds, • Administration-led roles, • Candidates without direct sales or closing experience PACKAGE & BENEFITS • £26,437 basic salary, • Realistic £40,000+ OTE (uncapped commission), • Ongoing training and coaching, • 22 days holiday + bank holidays + birthday off, • Staff discounts, • Regular incentives and team events HOURS Monday – Friday | 8:30am – 5:00pm Office-based in Waterlooville (free parking) If you’re a driven salesperson who enjoys winning business, exceeding targets, and earning strong commission, I’d love to hear from you. Call Lynsey at Key Recruitment for more information

Job Title: Commercial Manager – Future Products (Autonomy) Location: Portsmouth Broad Oak – Hybrid, 3 days per week We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: Competitive Who we are: Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there’s no limit to where a career at BAE Systems could take you. Job Description: As a member of the Future Products team, you will play a pivotal role in supporting the Senior Commercial Manager in the shaping and securing of the next generation of autonomous and future defence capabilities. This is not a traditional contracts or post-award commercial role. Instead, this position sits at the front end of innovation, supporting business winning, fast-paced bidding, and early customer engagement across emerging technologies where pace, agility and creativity are critical to success. You will be managing a portfolio of bids and opportunities to a range of domestic and international customers, operating in environments where precedent may not exist, typical processes may not apply, and where confidence, judgement and influence are essential, particularly when engaging with senior leadership and external stakeholders. If you are a commercial professional who thrives in fast-paced environments, future-focused work and who is comfortable forging new paths rather than following old ones, we’d like to hear from you. Core duties: You will support the shaping of the commercial strategy for Future Products, from concept through to contract award You will lead business winning activities, including competitive and rapid-turn bids, demonstrations, prototypes, and early customer engagement You will develop innovative commercial approaches, including alternative contracting models, partnerships, and frameworks tailored to agile development and rapid delivery You will challenge traditional thinking to enable speed, flexibility and risk-managed innovation in line with customer demand You will work closely with project, engineering, strategy, finance and business development teams to align commercial solutions with technical and operational realities You will engage confidently with senior leadership, providing clear commercial recommendations even when proposals may challenge established norms or standard processes, this will help to showcase your ability as a trusted advisor Essential Skills: You will have a proven commercial background, with a clear focus on pre-contract activity, bidding and deal shaping, whilst demonstrating ability to subsequently manage contracts that are won You will bring experience within complex environments to the role, ideally alongside a business degree You will be experienced in non-standard or innovative contracting approaches, which will be showcased in your ability to influence stakeholders to drive desired outcomes You will have good awareness of various functions and the role they play as a part of an integrated project/bid team. This will be shown in your confidence of operating in fast-moving and ambiguous environments and excellent communication/presentation skills The Future Products team: You will be playing a key role in shaping future defence capabilities, rather than maintaining legacy contracts, within the wider products team. This is an opportunity for you to influence how the business wins, structures and delivers cutting-edge programmes. In a high visibility role, you will make an impact through exposure to senior decision makers. This will be achieved through your leadership skills, which will showcase your creativity, curiosity and commercial courage. Why BAE Systems? Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-AG1 #LI-Hybrid

Multi Trade Operative Due to continued success and growth, JEM Property Services Group Ltd are looking to recruit an experienced General Maintenance Operative to join our team in Portsmouth. Job Summary We are looking for a committed individual to join our team as a Multi Trade operative preferably with reactive / responsive maintenance experience. The successful applicant will be a team player who can also work on their own. Must be able to work to high standards, both in works delivered and customer/client relations. Have a can do attitude and be flexible. Possess excellent communication skills, report writing and experience of working from a PDA. Multi Trade Operative Responsibilities and Duties * Liaising with the scheduling team and Operations Manager. * Responding to emergency and planned call outs. Multi Trade Operative Qualifications and Key Skills * Plumbing - Fault finding and repairs on plumbing – toilets, taps, sinks, leaks and blockages. Escape of water including making safe and repairs. * Carpentry – Repairs and install of doors and door furniture including panic bars, handles, locks and door closers. * Flooring inc boarding, vinyl and carpet tiling. * Tiling and patch plastering would be an advantage. * Bathroom installasions - must be experienced in installing Aquapanels * External gates and fencing install and repairs. * Decorating skills. * General maintenance repairs. * Weekend working may be required.. Ideally the successful candidate will have extensive knowledge and experience over multiple maintenance disciplines with a minimum of 2-4 years’ experience within a similar role. Hold formal trade qualifications – plumbing, Unvented cert, carpentry Able to pass or hold a current DRB security check. Clean driving licence. A generous package is offered dependant on experience, including health insurance ( on completion of qualifying period) Overtime is available. Company van, fuel card, phone and uniform supplied. If you have the technical skills and experience required to succeed as our new General Maintenance Operative, we want to hear from you. Please click APPLY below to register your interest. ONLY APPLY UNLESS YOU HAVE THE ABOVE QUALIFICATIONS AND SKILL SET ABOVE

Account Manager Waterlooville Permanent 33,000+ OTE package (£26,437 basic + commission) Join a Growing Industry Leader in Waterlooville! • Are you passionate about sales and delivering exceptional customer service?, • Ready to work for an established, award-winning company with over 50 years of success? If this sounds like you, i want to hear from you! My client is looking for enthusiastic and motivated individuals to join a friendly team in Waterlooville. Benefits Here are just some of the benefits you’ll enjoy as part of our team: • Weekly training sessions to help you grow, • 22 days of holiday plus bank holidays—and your birthday off!, • Discounts on our products, • Free onsite parking, • Team events and exciting away days, • And much more! About the Role As a key member of the sales and customer service team, you’ll play a vital role in nurturing an established portfolio of customers while fostering business growth. Your day-to-day tasks will involve: • Processing customer orders via phone, email, and our website, • Building strong relationships with existing customers and achieving sales targets—no cold calling required!, • Managing inquiries related to deliveries, returns, repairs, and general support Role Requirements • Experience in telephone sales is a plus, but not essential, as full training provided. Positive attitude and ability to thrive in a dynamic environment., • Strong administrative and customer communication skills (primarily via phone and email), • Excellent time management and multitasking abilities, • A proactive approach to working both independently and as part of a team Job Details • Hours: Monday to Friday, 8:30 AM to 5:00 PM, • Location: Waterlooville office (free parking available)

More About The Role As a Store Manager, your role as ‘shopkeeper’ means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You’ll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: * Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. * Working hard to get the best out of your store’s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering * Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. * Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn’t a must have but you’ll definitely need experience in the following. * A passion for spotting and developing talent. * Ability to coach, motivate and inspire in order to create a successful team culture. * Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. * A passion for rolling up your sleeves to support the team in delivering the store objectives. * High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: * 15% discount in Morrisons Daily and Morrisons Supermarket stores * Contributory Pension * 28 days holiday (inclusive of bank holidays) * Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About The Company Morrisons acquired the McColl’s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl’s, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we’re always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact us

Sales Account Manager Waterlooville Permanent £33,600+ OTE package (£26,437 basic + commission) Uncapped commission for over achievement! Join a Growing Industry Leader in Waterlooville! • Are you passionate about sales and delivering exceptional customer service?, • Ready to work for an established, award-winning company with over 50 years of success? If this sounds like you, i want to hear from you! My client is looking for enthusiastic and motivated individuals to join a friendly team in Waterlooville. About the Role As a key member of the sales and customer service team, you’ll play a vital role in nurturing an established portfolio of customers while fostering business growth. Your day-to-day tasks will involve: • Processing customer orders via phone, email, and our website, • Building strong relationships with existing customers and achieving sales targets—no cold calling required!, • Managing inquiries related to deliveries, returns, repairs, and general support Role Requirements • Experience in telephone sales is a plus, but not essential, as full training provided. Positive attitude and ability to thrive in a dynamic environment., • Strong administrative and customer communication skills (primarily via phone and email), • Excellent time management and multitasking abilities, • A proactive approach to working both independently and as part of a team Benefits Here are just some of the benefits you’ll enjoy as part of the team: • Weekly training sessions to help you grow, • 22 days of holiday plus bank holidays—and your birthday off!, • Discounts on our products, • Free onsite parking, • Team events and exciting away days, • And much more! Job Details • Hours: Monday to Friday, 8:30 AM to 5:00 PM, • Location: Waterlooville office (free parking available)

Junior Customer Success Manager – Europe (remote + regular travel across EMEA). You will support with managing customer relationships across EMEA, working alongside clinical teams, and learning fast in an environment where your interpersonal skills matter as much as your technical knowledge. Docum

This role is focused on customer retention, renewals, and delivering measurable customer outcomes, making it an excellent opportunity for a commercially minded customer success professional who combines strong relationship management with operational discipline and execution. We are hiring a Custome

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. Manage the end-to-end customer lifecycle, including project-managing new site installation

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales.

I’m working on a great new UK Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the

The role offers high autonomy in a dynamic environment, working alongside experienced Customer Success Managers who value collaboration and shared ownership. If you care about service quality, customer trust and making a genuine difference to how customers experience technology, we’d like to hear

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

As the business continues to grow, they are now looking to hire a Customer Success Manager to support customer activation, retention and commercial growth across a high-volume book of business. B2B SaaS experience in a customer-facing role, such as Customer Success, Account Management or a similar p

Customer Success Manager (Strategic). As the internal champion for customer health you will track each customer’s usage , taking corrective action and escalating to the Account Manager where required. The Customer Growth Team at Vypr is dedicated to driving exceptional customer value via the effec

A growing FinTech firm is seeking a Graduate Customer Success Manager to join their team in London.

Are you an outgoing, data-savvy and analytical self-starter with a background in sales, account management or customer success within the customer insights or business intelligence sector? Do you have a proactive and solutions-oriented mindset, and do you enjoy solving challenges? If so, apply now,

Lead, mentor, and grow a small EMEA‑based team of Customer Success Managers, building a team culture and operating identity that is distinctly strong and distinctly Triple Whale. Customer Success, Account Management, or related experience, with at least 2 years in a people‑management role. Bring

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty. Define customer busines

With ~200 active customers and a scaling Customer Success capability, this is a genuine opportunity to take strategic ownership of enterprise relationships and influence the direction of the Customer Success function. Day to day, the Customer Success Manager will manage a portfolio of ~80 customers,

The Specialist Customer Success Partner (CSP) – o CFO (office of the CFO) has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. M

Heidi is looking for a Customer Success Manager in Greater London to support SMB customers through onboarding, engagement, and retention efforts. Ideal candidates will have 2-4 years of experience in customer success or operations within a SaaS environment, with strong analytical and organizational

Develops and maintains a strategic customer success plan with a select group of enterprise accounts to ensure the successful and broad adoption of Autodesk solutions. Real Customer Success comes from the heart. If you have the best customer management and business consultancy skills around and you a

A leading SaaS solutions firm in Greater London is looking for a Customer Success Manager to strengthen customer relationships and ensure clients maximize value from their pricing solutions. Ideal candidates should have 3-5 years in customer success with experience in enterprise-level accounts and s

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Customer Success, Account Management, or similar client-facing roles within SaaS or fintech.

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

A leading loyalty platform in the United Kingdom is seeking an Implementation Manager to join its Customer Success Team.

A tech investment firm in the United Kingdom is looking for a Digital Customer Success Manager to enhance customer satisfaction and retention through effective communication and data analysis. The ideal candidate will have over 2 years of experience in customer success with a strong technical backgr

A technology firm in Greater London is seeking a Customer Success Manager (EMEA) to guide customers through their post-sales journey. A successful candidate will have 3-5 years of experience in Customer Success or Account Management and be skilled in communication and problem-solving. This position

We are currently looking for a Customer Success Manager. It is your job to make it easy for customers to love GoodTime! You will make our customers feel heard and taken care of!. Our ideal candidate is an expert at standing up success plans; designing and delivering EBR/QBRs; facilitating product ad

A cutting-edge security firm in Greater London is seeking a Customer Success Manager to bridge customers and their platform. Candidates should have a solid background in customer success, especially within AppSec, be tech-savvy, and possess strong communication skills.

A leading technology recruitment agency is seeking a Customer Success Manager to foster strong relationships with clients in a hybrid work setup. The role involves collaborating with both SMEs and enterprise customers to deliver maximum value from the SaaS platform.

Trintech is an award-winning AI driven Fintech SaaS organisation and we are seeking an Enterprise Customer Success Manager to be a strategic partner to some of our most complex and high-value customers, owning their outcomes, their growth, and their long-term success on our platform. You have 2-3 ye

A leading technology firm in Greater London seeks a Customer Success Manager to onboard and enable customers, drive adoption of legal products, and build strong relationships. Candidates should hold a law degree or have significant experience in the legal sector and Customer Success roles, preferabl

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. Become a power user of Stacks, able to guide customers through best practices, troubleshoot issues, and ensure seamless implementation.

Board is looking for a dynamic candidate who has a proven customer success experience to support Board customers on their journey from prospects to active users and on to lifelong advocates of Board solutions. You know how to curate plans for customers that drive successful deployment, user adoption

The role requires experience in contact centre operations and customer success management, alongside skills like problem-solving and strong communication. IP Integration is looking for a high-performing individual to manage client engagement and ensure customer satisfaction through exceptional relat

A renewable energy company in the UK is seeking a Customer Success Manager to enhance relationships with their generator community. The role involves strategizing customer journeys, building proactive relationships, and improving overall customer satisfaction. Candidates should have proven experienc

As a Customer Adoption and Success Manager, you will architect and lead a high‑performing adoption function that bridges the critical gap between Product Innovation and Customer Value. Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high�

You can view our cookie policyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: UK - London: UK - Cambridge (PQ)time type: Full timeposted on: Posted Todayjob requisition id: JREQ135211We are looking for an experienced ***Customer Success Man

A leading technology firm in the United Kingdom is looking for a Customer Success Manager to support and grow enterprise customers. In this role, you will build strong relationships, advocate for customers, and ensure they effectively adopt the solutions. The ideal candidate has 5+ years of experien

B2B SaaS customer success, strategic account management, or a similar enterprise customer‑facing role. A more in-depth discussion with the Chief Commercial Officer about the role, your experience, and your approach to customer success. You'll be shaping and strengthening the customer success funct

A leading SaaS company in the UK seeks a Customer Success Manager to drive value for strategic clients. Candidates should have a degree in business or finance, along with 2+ years experience in customer success within a SaaS framework. This role involves building relationships, ensuring customer sat