Customer success manager jobs in Worcester - Page 12Create job alerts

A leading tech company based in Greater London is seeking a commercially minded Customer Success Manager to oversee customer outcomes from the paid trial phase through to long-term adoption and expansion.

A healthcare technology company is seeking a Customer Success Manager to enhance engagement with their HRCase software suite. Ideal candidates will have a background in HR or Customer Success within SaaS. This remote role involves developing strong customer relations, monitoring product use, and col

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment. This role sits at

Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. Customer-centric means our customers are at the heart of everything. These values keep us motivated to deliver the best for our customers and each other, every single day.

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

Customer Success Manager - Job Description. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing, storytelling, and customer engagement. Continuously improve customer success processes and playbooks,

A growing software company in London seeks a Customer Success Manager focused on enhancing user experience. The role requires building trusted relationships, driving product adoption, and advocating for customers.

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs. This is a job that Jill, our AI Recruiter, is r

A leading network solutions provider is seeking a highly skilled Manager of Customer Success to lead their post-sales organization across Europe. This role involves managing a team of Customer Success Architects, ensuring customer adoption and value realization of advanced solutions. The ideal candi

You have experience as a Customer Success Manager in SaaS or other tech enabled services. Coordinating the successful installation of Teton’s hardware on-site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Enterprise Customer Success Manager at Canonical. All CSMs contribute to business support at the company level

Our Customer Success team partners with hyperexponential’s largest and most complex customers to drive measurable value and long‑term adoption of the hx platform. About the Customer Success team. Manager interview with the Hiring Manager to explore your experience in more depth.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. Commerce Customer Success Manager.

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Responsibilities include developing customized success plans and collaborating with teams to ensure successful deployments. Experien

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. This position involves managing customer relationships, ensur

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. You will be responsible for stakeholder engagement, service management, and improving customer satisfaction. The role requires a minimum of 5 years in cus

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

A fast-growing SaaS company based in London is seeking a Customer Success Manager to enhance customer relationships and drive retention and growth.

Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

We're looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has a

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. Directly manage and develop a team of 5‑8 Customer Success Managers supporting stra

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

A leading consumer review platform in Greater London is looking for a Customer Success Manager to drive customer retention for Mid-Market customers. In this role, you will establish strong relationships, ensure customer satisfaction, and advocate for client needs while successfully upselling product

A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences.

Experience as a Customer Success Manager or Account Manager in B2B SaaS, ideally with complex products. We are looking for a commercially driven Customer Success Manager who will lead onboarding, engagement, pilot conversions, renewals, and upsell across our customer base. Customer Success Manager �

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Use data to segment customers based on their product usage and fi

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

Experience working with customers and the entire customer lifecycle as a CSM, ideally from the ocean freight, supply chain, or logistics industry. Customer‑obsessed mindset and strong appreciation for the entire customer journey. Identify and implement customer success projects or programs that in

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up

A healthcare technology company in Greater London is seeking a Customer Success Manager to enhance customer relationships and ensure product success. This role focuses on monitoring engagement metrics, advocating for customer needs within the organization, and collaborating with various teams. The i

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes including projects such

The Customer Success Manager is a crucial ambassador for our clients. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms.

We’re looking for a Customer Success Manager who will partner with strategic accounts to drive adoption, uncover use cases, and champion outcomes that influence growth, retention, and overall success of our Enterprise business. Support account strategy by helping customers adopt core features, imp

A fast-growing wellbeing platform is seeking a Customer Success Manager to facilitate effective onboarding across care groups and ensure high adoption of their platform. Candidates with 3-4 years of experience in Customer Success, excellent communication skills, and a proactive problem-solving appro

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager - Retail / SaaS. Stay informed about current customer requests and monitor their progress.

Enterprise Customer Success Manager. We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for custome

A leading property management firm in London is seeking a Customer Success Manager. The role involves ensuring seamless customer engagement and operational excellence throughout the customer lifecycle. Responsibilities include onboarding clients, tracking KPIs, and collaborating with internal teams

Customer Success Manager – AI MarTech (Retail / Ecommerce). B2B SaaS Customer Success or Account Management, managing mid‑market and enterprise retailers or brands. Own a portfolio of ~20–30 mid‑market and enterprise retail/ecommerce customers.

This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Join us as our first Customer Success Manager and help charities unlock financial freedom! 🚀. We’re looking for a Cus

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Seeq, and ensuring their long-term success.

Strategic Customer Success Manager, Enterprise. At Semrush, the Customer Success team is on a mission: to help every customer unlock the full potential of our products from the very start. Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in th

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Sign in to set job alerts for “Customer Success Manager” roles.

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. The Customer Success Manager will build trusted client relationships, drive product adoption, and support renew

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

A leading technology firm in Greater London is seeking a Customer Success Manager to guide customers through onboarding, drive product adoption, and translate data-driven insights into business impact. The ideal candidate will have 3-6 years of experience in customer success roles in B2B SaaS. You w

Work as a projcct manager alongside the customer and internal teams to establish an onboarding plan and define success criteria for new customers. Experience with executing and tracking results tied to customer escalations, customer renewals, and customer expansion opportunities. You care about deli

You have a keen eye for customer needs and proactively find ways to improve the customer experience, from solving problems before the customer even knows they have one to finding new ways to surprise and delight. We’re seeking a passionate and driven Customer Success Manager to champion Beam's exc

Understand each customer's outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer Satisfaction surveys, and support Customer Innovation Workshops. As a Customer Success Manager, you'll be in charge of a portfolio of our enterprise clients - driving adoption an