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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Customer-centric means our customers are at the heart of everything. Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. These values keep us motivated to deliver the best for our customers and each other, every single day.

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

Continuously improve customer success processes and playbooks, increasing efficiency and scalability. Customer Success Manager - Job Description. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing,

The Head of UK & Ireland Customer Success (HCM) leads HCM customer success across the UK&I market unit. Lead the SAP SuccessFactors customer success strategy for the UK&I HCM market unit. SuccessFactors (HCM) Head of UKI Customer Success.

A growing software company in London seeks a Customer Success Manager focused on enhancing user experience. The role requires building trusted relationships, driving product adoption, and advocating for customers.

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs. This is a job that Jill, our AI Recruiter, is r

This role involves managing a team of Customer Success Architects, ensuring customer adoption and value realization of advanced solutions. A leading network solutions provider is seeking a highly skilled Manager of Customer Success to lead their post-sales organization across Europe. The ideal candi

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (

Collaborating with business development teams to run successful QBRs, identify opportunities for expansion, and help customers achieve measurable ROI. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Coordinating the successful in

A SaaS consultancy in the UK is looking for an experienced Engagement Manager to lead customer relationships and deliveries for mid-market clients. The role involves managing projects from setup through to adoption and ensuring measurable success using a modern SaaS platform. Candidates should have

This position offers a unique opportunity to impact customer success in a rapidly growing startup environment. The ideal candidate will have 3+ years of experience in technical customer-facing roles, strong knowledge of cloud architectures, and fluency in Portuguese and English. The TAM will guide c

The role involves delivering training sessions, supporting user engagement, and enhancing the customer success framework. Candidates should have a Bachelor’s degree and 3-4 years of experience in customer-facing roles, with strong facilitation and communication skills.

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. This role is essenti

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. About Sidetrade and its amazing Customer Success team. About Sidetrade and its amazing Customer Success team.

Take responsibility for the customer’s overall success with Adobe’s Creative Cloud platform including activation, engagement, adoption, expansion, and health scores. Proven track record of meeting or exceeding sales targets or customer success goals. Align with internal collaborators such as Acc

A leading AI solutions company in the UK is seeking a Customer Success Manager for the Mid-Market segment.

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding.

Product Adoption: Drive successful adoption, provide guidance, train on new features, and analyse customer success metrics to identify improvement opportunities. Experience in a customer success or similar role. Your primary focus is to ensure that i6 customers achieve their desired outcomes using t

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Become a trusted advisor within the account to tailor use cases and develop success plans to achieve desired outcomes.

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution.

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. This position involves managing customer relationships, ensur

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Responsibilities include developing customized success plans and collaborating with teams to ensure successful deployments. Experien

A global tech company in the UK seeks a Customer Success Director to lead its Mid-Market team. The ideal candidate will have over 7 years in customer success roles, at least 3 years in people management, and experience in a B2B SaaS environment. The role involves strategic transformation in customer

A leading consultancy firm in the United Kingdom is seeking a dynamic Head of Customer Success to lead the Customer Success function across a high-profile client portfolio. This strategic leadership role is focused on ensuring customer outcomes through effective onboarding and management.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Job Detai

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes, including projects such

Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. Experience shaping customer success playbooks in early‑stage SaaS environments. You’ll work closely with Sales, Product, and Marketing to drive adoption, retention, and expansion while defining what world‑cl

A leading tech company in London seeks a Customer Success Manager (EMEA) to manage post-sales relationships and renewal cycles for its clients. The role emphasizes onboarding, customer engagement, and negotiation for renewals.

A global leader in risk assessment seeks a Customer Success Manager in Greater London. You will have a crucial role in a customer-centric environment, helping clients navigate risk while driving value from our solutions.

Scaling Success: Evolve our Customer Success approach, blending tech-touch and high-touch engagement to deliver scalable impact. Customer Success — with a focus on retention, payments adoption, and delivering success at scale. Proven leadership experience in Customer Success, Onboarding, or Accoun

An opportunity to contribute to the growth and direction of our Customer Success program, building out best‑in‑class playbooks and processes. Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. We s

As a Customer Success Manager in Claroty, you will own the customer's happiness and you lead the path to success with Claroty. You will be the primary point of contact for our top‑tier customers, nurturing relationships with all levels (senior executives included), and ensuring the successful adop

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers. The Customer Success group a

Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in a B2B customer success (1‑2 years de

Identify and implement customer success projects or programs that interest you. Experience working with customers and the entire customer lifecycle as a CSM, ideally from the ocean freight, supply chain, or logistics industry. Xeneta, your objective is to manage a portfolio of assigned accounts and

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up

Successful candidates will have a proven track record in customer success management within the biotechnology or healthcare sectors. A leading life sciences organisation is seeking a Customer Success Manager to oversee renewals and member satisfaction.

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Interpret customer insights to drive change in product and advocate on behalf of customers to internal product teams. Customer Success Manager – DACH.

Als Customer Success Engineer combineer je technische kennis met een klantgerichte mindset.

You'll be our first Customer Success Engineer, building the technical foundation for how we deliver customer outcomes at scale. You'll define our technical onboarding process, create runbooks, build health scoring frameworks, and establish how we scale customer success as we grow from dozens to hund