Customer support jobs in City Of Westminster - Page 6Create job alerts

Job Description: We are currently seeking skilled and passionate individuals to join our team as Caterers. The ideal candidates will have experience in the culinary industry and a strong desire to deliver exceptional service. As a Caterer, you will play a key role in preparing and serving food, setting up event spaces, and ensuring that every aspect of our catering services exceeds our clients' expectations. Responsibilities: Assist with food preparation, including chopping, slicing, and cooking ingredients. Set up and decorate event spaces according to client specifications. Serve food and beverages to guests in a professional and courteous manner. Monitor food and beverage levels throughout events and replenish as needed. Ensure that food presentation meets our high standards of quality and aesthetics. Collaborate with other team members to coordinate timing and execution of service. Maintain cleanliness and organization of catering equipment and work areas. Assist with packing up and cleaning up after events, including dishwashing and storage. Provide friendly and attentive customer service to clients and their guests. Adhere to all food safety and sanitation guidelines to ensure the health and safety of our clients and their guests. Requirements: Previous experience in catering or food service preferred but not required. Knowledge of basic food preparation techniques and culinary principles. Strong attention to detail and commitment to excellence. Excellent communication and interpersonal skills. Ability to work well in a fast-paced environment and remain calm under pressure. Flexibility to work evenings, weekends, and holidays as needed. Physical ability to stand for long periods and lift heavy objects. Food handler's certification (may be required depending on local regulations). Benefits: Competitive hourly wage with opportunities for overtime pay. Employee meal discounts. Training and development programs to enhance your culinary skills. Opportunities for advancement within the company. Fun and supportive work environment. Flexible scheduling options.

We’re a welcoming, community-focused café passionate about great coffee, fresh food, and friendly service. We’re looking for a reliable and enthusiastic Front of House Team Member to join our team. Key Responsibilities: Greeting customers and creating a warm, positive first impression Taking orders accurately and handling payments Serving food and drinks efficiently Maintaining a clean and organised front-of-house area Managing queues and supporting smooth service during busy periods Answering customer questions and handling requests professionally Requirements: Previous hospitality or customer service experience required Latte art Excellent communication and interpersonal skills Friendly, approachable, and well-presented Ability to stay calm under pressure in a fast-paced environment Team player with a strong work ethic Flexibility to work weekends and early shifts What We Offer: Supportive and friendly team environment Staff discounts Training provided

Join Our Team at Goods Office – Café/Bar/Restaurant in Stroud Green We’re looking for a driven and energetic team player to join our friendly crew at Goods Office – a vibrant café by day and relaxed restaurant by night, located in the heart of Stroud Green. This is a great opportunity to be part of a supportive team with a flexible working rota. What you’ll do: - Working with our kitchen team during busy shifts, communicating with front of house for a smooth service - Follow prep lists, manage stock, and maintain a clean, organised kitchen - Operate the till and serve customers with a smile - Occasionally make coffee and drinks (training provided) - Take pride in delivering excellent customer service Who you are: - Positive, can-do attitude - Comfortable working in a fast-paced environment - Keen to learn – we provide full on-the-job training Perks: - 50% off all food and drink - 25% off for family and friends when dining with you - Supportive team, good vibes, and real career potential Interested? Send us a message with your CV – we’d love to hear from you!

Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

Job Title: Bar Staff (Part-Time / Full-Time Available) Location: London Pay: £12.71–£13.50 per hour + tips About Us: We’re a friendly, fast-paced bar looking for reliable and energetic team members to join us. We pride ourselves on great service, a welcoming atmosphere, and a strong team culture. The Role: We’re looking for bar staff to help with day-to-day service, including preparing drinks, serving customers, and keeping the bar running smoothly during both quiet and busy periods. Shifts & Hours: • Bar opening hours:, • Flexible shifts available (day, evening, and weekend work required) Responsibilities: • Preparing and serving alcoholic and non-alcoholic drinks, • Providing excellent customer service, • Handling payments and operating the till, • Keeping the bar clean, stocked, and organised, • Working as part of a team during busy shifts Requirements: • Previous bar or hospitality experience preferred (but not essential), • Friendly, positive attitude, • Ability to work under pressure, • Reliable and punctual, • Must be eligible to work in the UK What We Offer: • Free meal, • Flexible working hours, • Supportive team environment, • Opportunity for more hours and progression To Apply: Send your CV and a short message telling us about your experience and availability.

About Us Tezali Company Ltd is an expanding UK business specialising in premium and internationally sourced retail products. We are opening our new retail store at Westfield White City Shopping Centre, one of London’s leading shopping destinations, and are seeking an experienced and commercially minded Marketing Manager to lead our store launch marketing and ongoing brand growth. The Role This is an exciting opportunity to join our business during a key expansion phase. You will be responsible for driving footfall, customer engagement, promotional campaigns, and commercial performance of our new Westfield store. The ideal candidate will have strong luxury retail marketing experience, a hands-on approach, and the ability to operate in a premium, fast-paced retail environment. The candidate should also have familiarity with Oriental and Eastern products. Key Responsibilities Marketing & Campaign Management • Develop and implement marketing strategies aligned with sales and brand objectives, • Lead store opening campaigns, seasonal promotions, and special events, • Coordinate online and offline marketing activity to increase customer traffic and sales In-Store Promotions & Visual Merchandising • Work closely with store teams on promotional displays and product launches, • Support visual merchandising to maintain premium brand presentation, • Ensure campaigns meet shopping centre and brand standards Commercial Performance • Analyse sales data, customer trends, and campaign performance, • Monitor KPIs and prepare reports for management, • Recommend pricing, promotional, and product positioning strategies Stakeholder Management • Liaise with Westfield Shopping Centre marketing teams regarding events and promotions, • Coordinate with suppliers, agencies, and external partners, • Work closely with senior management and store operations teams Budget & Operational Support • Manage marketing budgets effectively, • Support store teams by providing guidance on promotional focus, customer engagement, and campaign execution., • Support excellent customer experience standards in store Requirements Essential • Proven experience in retail marketing or marketing management, • Strong commercial awareness and sales-driven mindset, • Experience working in premium, lifestyle, or high-footfall retail environments, • Ability to analyse data and improve performance, • Strong communication and organisational skills, • Ability to manage multiple campaigns simultaneously Desirable • Experience with international or specialist product ranges (especially Oriental and Eastern products), • Experience working within shopping centres or destination retail environments What We Offer • Competitive salary, • Opportunity to lead marketing for a major new store opening, • Career growth within an expanding company, • Dynamic and supportive working environment To Apply Please submit your CV and cover letter through Job Today. Tezali Company Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

We are opening a new café and dessert concept and are looking for enthusiastic and flexible team members to join our team. This is a hands-on role where you’ll be involved in multiple areas of the business, including food preparation, coffee making, customer service, and maintaining a welcoming environment. Full training will be provided, so no prior experience is required—just a positive attitude and willingness to learn. This position offers an excellent opportunity to develop skills within a professional environment committed to safety and efficiency. Responsibilities Prepare simple food and dessert items according to company standards Maintain cleanliness and hygiene across the café Support daily opening and closing duties Ensure excellent customer service at all times Requirements Friendly, positive, and team-oriented attitude Willingness to learn and take on different tasks Good communication skills Ability to work in a fast-paced environment Flexible availability (including weekends and evenings) Previous café or hospitality experience is a plus, but not required What We Offer Full training provided Opportunity to grow with a new and exciting concept Supportive and friendly team environment Staff discounts (if you plan to offer this)

We are looking for an experienced, professional FOH assistant manager to join our team at our busy and friendly tapas bar. The ideal candidate will be committed, reliable, and passionate about delivering excellent customer service. You should have strong attention to detail, be well-presented, and able to work efficiently in a fast-paced environment while keeping a calm and positive attitude. Key requirements: • Previous experience in a similar hospitality role, • Strong customer service skills, • Excellent communication and teamwork, • High attention to detail, • Punctual, dependable, and committed, • Ability to multitask during busy service, • Flexible availability, including evenings and weekends We offer a supportive working environment, competitive pay, and the opportunity to be part of a professional, close-knit team. If you are enthusiastic about hospitality and take pride in great service, we would love to hear from you.

At Monty’s, we do things properly. Fresh food, big flavour, fast service and genuine smiles. We are looking for a new team member who can jump into the kitchen, help on the counter and bring great energy to every shift. If you are quick on your feet, polite under pressure and know how to make customers feel welcome, we want to hear from you. What you’ll be doing: • Preparing food to Monty’s standards, • Serving customers with speed, accuracy and a friendly attitude, • Keeping the kitchen and front area clean and organised, • Working as part of a team, • Bringing good energy to every shift What we’re looking for: • Previous kitchen and customer service experience, • Fast, reliable and able to multitask, • A positive, can-do attitude, • Friendly, polite and confident with customers, • Someone who fits the Monty’s vibe (funny, relaxed, but always professional) What you’ll get: • Competitive pay, • Staff meals on shift, • Training and development opportunities, • A fun, supportive working environment, • Real chances to grow with the business If you like good food, good people and a fast-paced environment, Monty’s is the place for you. Apply today and join the team.

Experienced Front of House Staff (part Time) Independent Italian Restaurant – North London We are an established, busy independent Italian restaurant with a loyal local clientele. We are currently expanding our Front of House team and are looking for two experienced full-time staff members to join us on a long-term basis. This is a stable, permanent opportunity for professionals who take pride in hospitality and want responsibility within a structured team. The Role: Running your section confidently during service Opening and closing responsibilities (shared within the team) Delivering high standards of customer service Managing bookings and POS system confidently Supporting stock organisation and daily operations Working closely within a small, reliable team Maintaining calm and professionalism during busy services Essential Requirements: Minimum 2 years restaurant experience Fluency in both Italian and English (essential) Strong communication and interpersonal skills Calm under pressure and solution-focused Professional attitude and reliability Available to work evenings and weekends Seeking a long-term, stable position What We Offer Part-time permanent contract £12.71 - 13.50 per hour depending on experience Guaranteed hours Stable rota planning with advance scheduling Paid training opportunities (Food Hygiene, First Aid, development) Supportive and respectful working environment Important: We value professionalism, accountability and mutual respect within our team. Please apply only if you are genuinely seeking a stable, long-term role in hospitality. Please apply with your CV and a short paragraph explaining your experience and availability.

We are seeking a motivated and experienced Sales Representative to join our team. The ideal candidate will have a strong understanding of landscaping, the sales process, excel at generating leads, building relationships, and closing deals. They will play a pivotal role in driving revenue growth by promoting our landscaping services to potential clients across London and the Home Counties. Key Responsibilities • Lead Generation: Identify and pursue new business opportunities through various channels, including networking, referrals, and cold calling., • Client Engagement: Meet with potential clients to understand their vision and requirements for their outdoor spaces., • Product Knowledge: Maintain a deep understanding of our services to effectively communicate the benefits to clients., • Proposal Development: Prepare and present tailored proposals and estimates that align with clients’ needs and budgets., • Relationship Management: Build and maintain strong, long-lasting relationships with clients to encourage repeat business and referrals., • Sales Targets: Meet and exceed monthly and quarterly sales targets as set by the management team., • Market Analysis: Stay informed about industry trends, competitor activities, and market conditions to identify new opportunities. Requirements • Experience: Proven track record in sales, preferably in the landscaping, construction, or home improvement industries., • Communication Skills: Excellent verbal and written communication skills with the ability to present ideas clearly and persuasively., • Customer Service: Strong commitment to delivering exceptional customer service and ensuring client satisfaction., • Self-Motivation: Ability to work independently, manage time effectively, and prioritise tasks., • Adaptability: Willingness to adapt to changing market conditions and client needs., • Knowledge: Familiarity with landscape design principles and materials is a plus., • Driving License: Valid UK driving license and willingness to travel within London and the Home Counties. What We Offer • Competitive Salary: Base salary with an attractive commission structure. Starting salary of £28k with 3% commission paid on completion of all jobs won. With an OTE of £70,000., • Professional Development: Opportunities for continuous learning and career advancement., • Supportive Environment: A friendly, family-oriented company culture that values teamwork and collaboration., • Quality Focus: Access to top-quality materials and a network of reputable nurseries across the country.

Job Title: Carpenter/Builder/Labourer Location: Nationwide Company: Mr Treehouse & Zipwire About Us At Mr Treehouse, we bring dreams to life among the branches. We design and build bespoke, handcrafted treehouses that inspire adventure, creativity, and a love of the outdoors. From cozy garden hideaways to ambitious elevated retreats, we combine skilled craftsmanship with imaginative design. The Role We are looking for talented and enthusiastic Labourers/Carpenters/Builders to join our small team. You’ll be working on unique, one-of-a-kind treehouse projects—no two builds are ever the same! This is a hands-on role requiring creativity, precision, dedication and a love for working with natural materials in outdoor environments. You must be comfortable with working away from home. Responsibilities Build and install custom wooden structures, primarily treehouses, but also decking, gazebos, pergolas and garden rooms. Work from drawings and adapt to on-site challenges Ensure the highest standard of craftsmanship and safety Collaborate with the design and construction team to bring creative visions to life Use a variety of power tools, hand tools, materials, and joinery techniques Problem-solve and adapt to irregular building conditions in natural settings Requirements Proven experience in construction/carpentry or joinery (experience in timber framing a plus) Comfortable working outdoors and at heights Strong practical skills with attention to detail and finish Creative mindset and adaptability Commitment to safety and quality workmanship Positive attitude and good communication skills Desirable but not essential Driving license vehicle and own tools Apprenticeship served Previous experience in bespoke construction, eco-building, or outdoor structures Knowledge of building practices Carpentry and joinery experience What We Offer Competitive pay based on experience Opportunity to work on extraordinary, creative projects Subsidised travel A supportive and passionate team environment Varied and exciting work—every build is unique The chance to leave your mark on treehouses that will inspire generations If you’re ready to put your carpentry skills to work on award winning projects, we’d love to hear from you.

About us: At Lucky Voice, we are passionate about delivering unforgettable nights out. From private karaoke rooms to expertly crafted cocktails and delicious food, our venues are designed to provide the ultimate social experience. We’re on a mission to give people a place to let go and create unforgettable memories, every time - and that includes our team. We are currently looking for experienced, dynamic & driven Bartenders to join our Holborn venue! If you are confident, proactive and passionate about hospitality, people and creating memorable customer experiences, we’d love to hear from you! The role: As a Lucky Voice Bartender, you bring the experience, energy and a genuine passion for delivering unforgettable guest experiences. Highly organised and a natural communicator, you inspire your colleagues to deliver excellence whilst ensuring smooth, seamless operations every shift. About you: • You have at least 1 year of experience of bartending experience, • You thrive in a fast-paced, team-oriented environment, • You have a solid understanding of the industry and stay up to date with current trends and best practices., • You bring energy, positivity and a sense of fun to the workplace, making both your team and customers feel welcome and valued. Key responsibilities • Motivate and support the team to deliver exceptional service and operational goals., • Master a thorough knowledge of all bar products., • Foster a positive, inclusive, and engaging work environment., • Identify and solve operational challenges proactively., • Proactively identify and resolve operational challenges., • Ensure targets are met and exceeded through effective planning and performance management. Please note: This role requires flexibility and late working hours. What you’ll get from us: • A competitive salary, • Bonus scheme, • 100% Tronc paid directly to you, • Company discounts, • Access to our Employee Assistance Programme, • Private healthcare, • Cycle to work scheme, • Access to Wagestream

Astha's Astha's is a home to British style Licensed café influenced with north Indian flavours serving delicious breakfast, brunch and lunch menu Offering British influenced traditional yet unique Northern India’s food all day. Candidate will be required to sell Alcohol at our Licensed Premise. Nestled in Belgrave gardens St John’s Wood . At Astha’s you’ll find the food at all times rich in flavours yet soaked in traditions. The elegant 30+ seater café (including outside area) will be open from mid May for breakfast and lunch all week, with plans underway to open in the evening authum'26. Role Overview We are seeking an experienced and dynamic Café Manager to oversee daily operations within a busy hospitality environment. The ideal candidate will possess strong leadership skills, extensive restaurant and culinary experience, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to lead a motivated team, ensure food safety standards are maintained, and create a welcoming atmosphere for one and all. Job Description We are looking for an experienced Cafe Manager to join the team at St John's wood Astha's is at a stunning and vibrant neighbourhood. We are delighted to build a new team for our British Cafe with some unique north Indian flavours. Contract: Full Time | No SPONSORSHIP available at the moment. About the Cafe Manager role: -To supervise, manage and motivate the team -Health and Safety Certification Level 2 -Barista experience is highly desirable along with selling alcohol -Proven supervising experience within a restaurant or hospitality setting -Strong team management and leadership abilities -Good knowledge of food preparation, cooking, and food safety standards -Excellent organisational skills with the ability to multitask effectively -Good communication skills to liaise with staff and customers confidently -Knowledge of hospitality industry best practices and trends -Ability to motivate a team to achieve high standards of service and efficiency -To ensure the customers experience is always maintained to the highest standard -To continuously work towards improving sales and service -Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring -Ensuring high levels of Food and Health & Safety Offerings - Competitive Pay ( depending on experience) Staff meal & coffee when on shift Opportunity to gain rich experience at one of the highly prestigious location in London This position offers an engaging environment for passionate hospitality professionals eager to lead a vibrant café team. The successful candidate will play a key role in shaping the customer experience while maintaining operational excellence. Job Types: Full-time and Part-time Open Positions :1-2 Work Location: In person

We are looking for a Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. What We Offer: • Salary up to £13.40 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people. Does this sound like you? Apply here! We are looking forward to hearing from you!

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

We are seeking a dedicated Store Assistant to join our team. This full-time, on-site role is crucial for ensuring excellent customer service and efficient retail operations. Key Responsibilities: • Assist customers with inquiries and providing top level customer service, • Maintain a clean and organized store environment., • Handle transactions and manage sales records., • Collaborate with team members to meet store goals., • Support inventory management and restocking efforts. Ideal Candidate: • Strong communication and interpersonal skills., • Ability to manage tasks efficiently in a fast-paced environment., • Previous retail or customer service experience is a plus. Join our team and help us provide exceptional service to our clientele. Your contribution will be integral to our success as a leading textile care provider.

Frame Notting Hill, a soulful tapas and wine spot known for its Spanish fusion dishes, is seeking an experienced and passionate Bartender to join our welcoming team. We pride ourselves on creating a personal, creative, and warm atmosphere where every guest feels at home. As a Bartender, you will be an integral part of our front-of-house team, responsible for crafting exceptional drink experiences for our guests. Your role will be essential in maintaining our high standards of service and contributing to a memorable dining experience. Key Responsibilities: • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, wines, and spirits, with precision and flair., • Engage with guests in a friendly and professional manner, offering recommendations and ensuring their satisfaction., • Maintain a clean, organized, and well-stocked bar area, adhering to all health, safety, and sanitation standards., • Accurately handle cash and credit card transactions., • Manage bar inventory, including ordering, receiving, and stocking supplies., • Collaborate effectively with the kitchen and waiting staff to ensure seamless service flow., • Uphold Frame Notting Hill's commitment to exceptional customer service and a welcoming ambiance. About Frame Notting Hill: We are an independent establishment dedicated to creating a vibrant and supportive work environment. Our team culture values teamwork, open communication, and professional development, ensuring that every employee feels valued and empowered. What We Offer: We believe in investing in our team members and provide a comprehensive benefits package: • Competitive salary., • Clear opportunities for career progression., • Complimentary staff meals and drinks daily., • Comprehensive on-site training., • Pension scheme., • 50% staff discount on food and drinks., • Cycle to Work scheme. If you are a talented Bartender looking to join a dynamic and supportive team, we encourage you to apply!

Sales & Marketing Representative – Immediate Start Titan Worldwide is looking for motivated, confident individuals to join our growing team in a Sales & Marketing role. This is a fantastic opportunity for anyone eager to gain hands-on experience, develop communication skills, and earn a strong weekly income. What you’ll be doing: • Engaging with customers through door-to-door sales, • Promoting products and services on behalf of well-known brands, • Building rapport and delivering excellent customer service, • Working towards individual and team sales targets What we’re looking for: • Strong communication and people skills, • Positive attitude and self-motivation, • Willingness to work outdoors and face-to-face with customers, • No previous experience required – full training provided What we offer: • £500 per week (uncapped earning potential), • Ongoing training and support, • Friendly, energetic team environment, • Opportunities for progression within the company If you’re driven, enthusiastic, and ready to start immediately, apply today and take the first step in your sales and marketing career with Titan Worldwide.

Immediate start available We are a family run Italian Caffetteria/Bistrot in 789 Wandsworth road, SW83JQ. With a passion for traditional Italian cuisine but specifically our food is inspired by Abruzzo, a region in central southern Italy. We are looking for enthusiastic and positive Waiters and Waitresses to join in our team. High energy, curiosity and quick learning will be highly appreciated. We are offering you: A very competitive salary according to performance and experience. The ability to grow and progress rapidly based on performance. The chance to receive extra tips based on performance Chance to learn new and valuable skills Free staff meals and coffee during shifts No late closing Staff discount when dining with us. We are looking for people with: A positive attitude to the job, coworkers and customers. A real passion to learn new and different skills and grow within the company. The energy to work in a fast paced environment. To give and receive support from all other staff members in order to learn and enjoy together. The ability to provide customers with a friendly, efficient and educated service. Flexible choice of working hours. If this sounds like something you're interested in or have any other we look forward to hearing from you! Job Types: Part-time, Full-time, Permanent Salary: 9-13.5 per hour Schedule: 12 hour shift 10 hour shift 8 hour shift Day shift Supplemental pay types: Performance bonus Tips

The Role As Duty Manager, you will be responsible for the smooth running of the bar during your shift, ensuring high standards, happy customers, and full compliance with licensing laws. You will act as the responsible person on duty, using your Personal Licence to oversee alcohol sales and support the wider management team. ⸻ Key Responsibilities • Lead and supervise the team during service, • Ensure excellent customer service at all times, • Open and close the venue, including cash handling, • Support staff on the bar and floor during busy periods, • Handle customer complaints and resolve issues professionally, • Ensure compliance with licensing laws and Challenge 25, • Maintain a safe and clean working environment, • Monitor stock levels and minimise wastage ⸻ Requirements • Valid Personal Licence (UK) – essential, • Previous experience as a supervisor or duty manager in a bar/pub, • Strong leadership and communication skills, • Ability to stay calm under pressure in a fast-paced environment, • Good knowledge of licensing laws and responsible alcohol service, • Flexible availability, including late nights and weekends ⸻ What We Offer • Competitive pay + tips, • Staff discounts, • Training and development opportunities, • Friendly and supportive team environment, • Opportunity to progress within the business

We’re looking for a highly skilled, professional barber to join our team. This is not an entry-level role - we want someone with at least 3 years of hands-on experience who takes pride in delivering top-tier cuts, shaves, and customer service. What we’re looking for: • Minimum 3 years of barbering experience, • Strong technical skills across modern and classic styles, • Excellent attention to detail, • Professional attitude and reliability, • Confidence working with a loyal and growing client base What we offer: • Competitive pay structure, • Busy shop with consistent clientele, • Supportive, high-standard team environment, • Opportunities for growth For the right candidate, there is potential to step into a managerial position. If you’ve got leadership ambitions and the skills to match, we want to hear from you. Only serious applicants who are confident in their craft should apply. To apply, please get in touch with your experience and portfolio (if available).

Old Oak Cafe is a bustling breakfast spot specializing in traditional English breakfasts. We take pride in serving quality food in a warm and welcoming environment. We are seeking a dedicated Breakfast Cook to join our team and help us deliver delicious meals to our customers. Key Responsibilities: • Previous experience as a breakfast cook or in a similar role is preferred., • Prepare and cook a variety of traditional English breakfast items, including eggs, bacon, sausages, baked beans, toast, and more., • Ensure all dishes are prepared to the highest standards and presented beautifully., • Maintain a clean and organized kitchen, following all health and safety regulations, • Previous experience as a breakfast cook or in a similar role is preferred. Benefits: • Friendly and supportive work environment, • Consistent daytime hours, no late nights, • Opportunities for growth and development within the business

Barista dog lover Snuffle Dog Café & Wine Bar – Sydenham, London Snuffle is a unique neighbourhood space combining a café, wine bar, pet shop, and dog-friendly community hub. We are looking for a part-time barista to join our team and help deliver great coffee, warm service, and a welcoming atmosphere for both humans and their dogs. About the Role This is a hands-on role in a busy, social environment. You will be responsible for preparing high-quality coffee, delivering excellent customer service, and supporting the day-to-day running of the café. Key Responsibilities • Prepare espresso-based drinks to a high standard, • Dial in grinders and maintain coffee quality throughout service, • Provide friendly, attentive customer service, • Take orders, handle payments, and manage busy periods efficiently, • Support food service and basic prep when needed, • Maintain cleanliness and organisation of the café and bar area, • Minimum 2 years of barista experience, • Confident working independently during busy service, • Strong customer service skills and a friendly, approachable attitude, • A team player with a proactive and flexible mindset, • Comfortable working in a dog-friendly environment, • Supportive and friendly team environment, • Opportunity to grow within an independent business, • Vibrant workplace with a strong local community, • £13.80 per hour

We’re looking for a talented and passionate Nail Technician to join our growing team in the heart of Elephant & Castle. If you love creating beautiful nails, delivering great customer experiences, and working in a friendly, professional environment — we’d love to hear from you. About Us We’re a busy, stylish salon located in Elephant Park, known for our high standards, welcoming atmosphere, and loyal client base. We pride ourselves on quality treatments and excellent service. The Role As a Nail Technician, you will: Provide a range of nail services including manicures, pedicures, BIAB, gel, and acrylic extensions Deliver exceptional customer service and build strong client relationships Maintain high standards of cleanliness and hygiene Keep up to date with the latest trends and techniques What We’re Looking For Qualified and experienced nail technician (minimum 1 year preferred) Strong skills in gel, BIAB, and/or acrylic systems Friendly, reliable, and professional attitude Good communication skills Passion for the beauty industry What We Offer Competitive pay (salary or commission, depending on experience) Flexible working hours (full-time or part-time available) Supportive and positive team environment Opportunity to grow with the business Ongoing training and development Location Based in vibrant Elephant Park (SE17), with great transport links and a busy footfall.

Experienced Bartender Location: Oasis Bar, Canary Wharf, London Position Type: variable hours , Temp Contracts About Us: Oasis Bar, located in the heart of Canary Wharf, is a vibrant and stylish destination known for its exceptional service, creative cocktails, and lively atmosphere. We are looking for an experienced and dynamic Bartender to join our team and help us continue delivering unforgettable experiences to our guests. Key Responsibilities: • Prepare and serve a wide range of beverages, including cocktails, spirits, wines, and beers, to the highest standards., • Engage with customers, providing friendly and attentive service to ensure a memorable experience., • Maintain a clean and organised bar area, ensuring all health and safety regulations are adhered to., • Work efficiently under pressure, especially during peak hours, while maintaining a proactive approach to service., • Collaborate with the team to create a positive and energetic environment, supporting colleagues as needed., • Manage stock levels, including ordering supplies and monitoring inventory. Requirements: • Experience: Must have previous bartending experience, preferably in a high-volume or upscale bar., • Proactive: Ability to anticipate needs and take initiative to improve service and efficiency., • Efficient: Strong multitasking skills with the ability to work quickly and accurately under pressure., • Customer-Focused: A passion for delivering exceptional customer service with a positive attitude., • Team Player: Excellent communication skills and a cooperative mindset., • Flexibility: Willingness to work evenings, weekends, and holidays as required. What We Offer: • Competitive salary with tips and service., • Opportunities for professional development and career progression., • A vibrant and supportive work environment. Join our team and be a part of one of Canary Wharf’s premier bars! Oasis Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are seeking a professional and experienced Waitress to join our restaurant team. You will be instrumental in providing high-quality, attentive service and ensuring a memorable dining experience for all customers. Responsibilities: • Provide high-quality, attentive service to guests, • Take accurate food and beverage orders, • Serve dishes and drinks following fine dining standards, • Maintain cleanliness and presentation of tables, • Assist guests with menu recommendations, including wine pairing, • Ensure a memorable dining experience for all customers Requirements: • Minimum 2 years of experience in a restaurant, • Excellent knowledge of food, wine, and service standards, • Strong communication and customer service skills, • Well-presented, professional, and attentive to detail, • Ability to work efficiently in a fast-paced, high-standard environment, • Team player with a positive attitude, • Flexibility to work evenings, weekends, and holidays What We Offer: • Competitive salary, • Supportive and professional work environment, • Opportunities for career growth, • Staff meals and service charge If you have a passion for hospitality and fine dining service, we would love to hear from you. Join our team and deliver exceptional dining experiences.

All-Rounder Team Member / Barista About Us Pastada London is a family-run café-bakery in the heart of Bayswater, known for our warm atmosphere, beautiful brunches, homemade cakes, and exceptional coffee. We take pride in offering our guests a high-quality experience with genuine hospitality, attention to detail, and a personal touch in everything we do. Role Overview We’re looking for a friendly, energetic, and reliable All-Rounder / Barista to join our close-knit team. This is a hands-on role suited to someone who loves working in a fast-paced café environment, enjoys customer interaction, and can confidently handle both barista and floor duties. Key Responsibilities Prepare and serve high-quality coffee and beverages to Pastada standards Provide warm, attentive customer service at all times Assist with taking orders, serving food, and clearing tables Maintain cleanliness and organisation of the café, front-of-house, and service areas Support the kitchen and team with general duties when needed Follow food hygiene and health & safety procedures Ensure a welcoming environment for all guests Requirements Previous experience as a barista or working in a café environment Confident with espresso machines and milk texturing techniques Strong communication and teamwork skills Positive attitude, reliable, and proactive Able to work under pressure while maintaining high standards Good understanding of food hygiene practices Flexible availability, including weekends Preferred Skills (not essential) Knowledge or interest in brunch and bakery items Experience handling cash and using till systems Latte art skills a plus! Why Join Us Work in a welcoming, family-run café where your input is valued Opportunity to grow and develop your skills in specialty coffee and hospitality Supportive and friendly team culture Staff meals, coffee, and perks during shifts

Our restaurant is searching for a creative and motivated sous chef to join our talented kitchen team. In this position, you will act as the second in command in our kitchen, following and enforcing our executive chef’s requirements and guidelines. Our ideal candidate is a creative professional who is willing to participate in creating delicious seasonal menus and meal designs. Your duties will include recruiting new employees, responding to customer issues, and developing new menu options. You should have excellent communication skills with in-depth knowledge of several cooking methods, ingredients, equipment, and processes. Responsibilities: Develop new menu options based on seasonal changes and customer demand. Assist with the preparation and planning of meal designs. Ensure that kitchen activities operate in a timely manner. Resolve customer problems and concerns personally. Monitor and record inventory, and if necessary, order new supplies. Provide support to junior kitchen employees with various tasks including line cooking, food preparation, and dish plating. Recruit and train new kitchen employees to meet restaurant and kitchen standards. Create schedules for kitchen employees and evaluate their performance. Adhere to and implement sanitation regulations and safety regulations. Manage the kitchen team in the head chef's absence.

Harris and Zei / Stanley Ley is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: • Customer Experience:, • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Sales and Business Development:, • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Operations Management:, • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Team Leadership:, • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Visual Merchandising:, • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Financial Management:, • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

We are a specialty and artisan café committed to exceptional coffee, consistency, and genuine hospitality. Every drink we serve reflects care, precision, and craft — from well-executed espresso to beautifully balanced milk drinks and hand-brewed coffee. We are building a team of professionals who take pride in quality, understand the details behind every cup, and want to be part of a café culture centred on standards, learning, and community. The Role We are looking for an experienced full-time Specialty Barista who brings strong technical coffee knowledge, excellent workflow, and a high standard of customer service. This role is for someone who is confident behind the machine, understands espresso recipes and extraction theory, and can consistently produce high-quality coffee in a fast-paced service environment. This is not a basic barista position. We are looking for someone who already has solid specialty coffee experience and can confidently dial in espresso, maintain equipment properly, and deliver consistency throughout service. Responsibilities • Prepare and serve consistently high-quality espresso-based drinks, milk drinks, pour-overs, and other specialty beverages, • Dial in espresso daily and throughout service, adjusting grind, dose, yield, and shot time as needed to maintain flavour and consistency, • Demonstrate a clear understanding of coffee ratios, extraction times, and how to correct under-extracted or over-extracted shots, • Texture milk to a high standard and produce clean, consistent latte art, • Work confidently on a La Marzocco espresso machine, • Operate, clean, calibrate, and maintain a Mahlkönig grinder to ensure optimal performance, • Carry out routine cleaning and maintenance of all coffee equipment, including grinders, group heads, steam wands, baskets, showers, and backflushing procedures, • Monitor espresso quality through regular taste checks and ensure drinks meet expected flavour profile and presentation standards, • Maintain excellent workflow during busy periods without compromising quality, • Keep the bar, equipment, and front-of-house area clean, organised, and fully stocked at all times, • Monitor stock levels, report shortages promptly, and support ordering and inventory control, • Follow all food safety, hygiene, and cleanliness standards consistently, • Deliver warm, professional, and knowledgeable customer service, • Minimum 1–2 years’ experience in a specialty coffee environment, • Strong practical knowledge of:, • espresso recipes and brew ratios, • shot timing and extraction control, • grind adjustment and dial-in, • milk texturing and latte art, • coffee flavour balance and consistency, • Experience working with La Marzocco coffee machines, • Experience using and maintaining Mahlkönig grinders, • Ability to explain how and why to adjust a shot when extraction is running too fast or too slow, • Strong understanding of daily cleaning routines, preventative maintenance, and correct equipment care, • Experience with stock control and café inventory management, • Excellent attention to detail and pride in presentation, taste, and cleanliness, • Calm, organised, and efficient under pressure, • Reliable, punctual, and a strong team player, • Good communication skills and a professional attitude, • Food Hygiene / Food Safety certification preferred; this will be highly valued, • Qualifications, • Previous barista experience is advantageous but not essential; training will be provided for suitable candidates., • Knowledge of food safety standards and procedures is desirable., • Experience in serving customers in a fast-paced environment is preferred., • Basic food preparation skills are beneficial., • Good time management skills to handle multiple orders efficiently during busy periods., • Ability to perform basic maths accurately for cash handling purposes., • Strong interpersonal skills with a friendly attitude towards customers and colleagues., • Competitive pay based on experience, • Flexible scheduling, • Ongoing training and opportunities for growth, • Supportive and quality-driven team environment, • Access to premium specialty coffee, • your CV, • a short cover letter outlining your specialty coffee experience, • the espresso recipe or brew ratio you are most comfortable working with, • how you would adjust a shot running too quickly

We are seeking a friendly and versatile Barista/All Rounder to join our team. This role involves preparing specialty coffee and V60, serving high-quality French pastries, delivering efficient customer service, and assisting with various operational tasks within our café. The ideal candidate is someone knowledgeable about food safety, possess barista experience, and be eager to contribute to a welcoming environment for our customers. Responsibilities Prepare and serve specialty coffee and pour-over (V60) and pastries in accordance with company standards. Ensure all food safety and hygiene regulations are strictly followed at all times. Assist customers with their orders, providing friendly and efficient service. Handle cash transactions accurately using the POS system. Maintain cleanliness of the work area, including cleaning equipment and surfaces regularly. Restock supplies and organise stock to ensure smooth daily operations. Support team members during busy periods to ensure efficient service delivery. Uphold brand standards in appearance, behaviour, and service quality at all times. Qualifications Previous barista experience is highly desirable. Knowledge of food safety standards and procedures. Experience in serving customers in a fast-paced environment. Willingness to learn and adapt to procedures in accordance with company standards. Basic maths skills for handling cash and processing transactions accurately. Good time management skills to prioritise tasks effectively during busy periods. Friendly, approachable manner with excellent communication skills. Ability to work well within a team and independently when needed. This role offers an engaging environment for those passionate about hospitality and customer service, with opportunities to enhance barista skills and gain valuable experience in the coffee industry. Job Type: Full-time Work Location: In person

Job Overview We are opening a new café and dessert concept and are looking for enthusiastic and flexible team members to join our team. This is a hands-on role where you’ll be involved in multiple areas of the business, including food preparation, coffee making, customer service, and maintaining a welcoming environment. Full training will be provided, so no prior experience is required—just a positive attitude and willingness to learn. This position offers an excellent opportunity to develop skills within a professional environment committed to safety and efficiency. Responsibilities • Prepare simple food and dessert items according to company standards, • Make coffee and other non-alcoholic beverages, • Take customer orders accurately (in person and/or via POS system), • Serve food and drinks in a friendly and professional manner, • Maintain cleanliness and hygiene across the café, • Support daily opening and closing duties, • Friendly, positive, and team-oriented attitude, • Willingness to learn and take on different tasks, • Good communication skills, • Ability to work in a fast-paced environment, • Flexible availability (including weekends and evenings), • Full training provided, • Opportunity to grow with a new and exciting concept, • Supportive and friendly team environment, • Staff discounts (if you plan to offer this)

Assistant Manager – Founder led business - Monday-Friday role. £33,000-£35,000pa 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our site Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: -⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. -⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. -⁠ ⁠Ensure adherence to health and safety regulations. -⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. -⁠ ⁠Monitor financial performance, including sales, costs, and budgets. -⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: -⁠ ⁠Management experience within counter service / QSR sites. -⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. -⁠ ⁠Excellent organisational and communication skills. -⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. -⁠ ⁠Strong understanding of financials, particularly GP and labour controls -⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure -⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs -⁠ ⁠A supportive and fun work environment. -⁠ ⁠Opportunities for professional growth and development.

La Mia Mamma and Made in Italy are looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept

About the Role We are looking for an experienced and confident Bar Supervisor to join our team at Cleo, a stylish all-day dining restaurant in the heart of Belgravia, just moments from Victoria. Cleo offers a mix of brunch, lunch, dinner, cocktails, and quality coffee, creating a vibrant and fast-paced service environment. This is a hands-on role where you will lead shifts, support daily operations, and ensure a smooth, consistent, and high-quality guest experience. Key Responsibilities • Oversee the smooth running of daily service, • Lead and support the team during busy periods, • Take responsibility for team performance during shifts, • Ensure consistency in drink preparation and service standards, • Prepare and serve drinks, including cocktails and coffee, • Confidently work across both bar and coffee stations, • Carry out opening and closing procedures, • Maintain high standards of cleanliness, hygiene, and bar upkeep, • Follow all health & safety procedures at all times, • Handle customer queries and resolve issues professionally, • Previous experience in a bar, café, or restaurant environment, • Supervisory or team leader experience preferred, • Good knowledge of cocktails and bar service, • Basic to good barista skills, • Strong communication and teamwork skills, • High attention to detail in service and presentation, • Ability to stay calm and organised in a fast-paced environment, • Includes evenings, weekends, and mornings as required

La Mia Mamma and Made in Italy are looking for an experienced Assistant Manager who can lead our team and deliver an exceptional dining experience across our restaurant portfolio. You will report directly to the Restaurant Manager. About us: La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea, Battersea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Full-time position with a competitive salary, • Staff discounts and meals provided during shifts, • A positive, supportive working environment, • Career growth and development opportunities Key responsibilities: • Oversee daily front- and back-of-house operations to ensure a welcoming and energetic dining atmosphere, • Maximise sales through effective food and beverage up-selling strategies, • Ensure food quality, presentation, hygiene standards, budget control, and inventory management, • Support the Restaurant Manager with staff evaluations, coaching, recruitment, and training Skills and qualifications: • Excellent customer service skills, • Commercial awareness and ability to drive revenue, • Strong interpersonal and communication skills, • Problem-solving abilities and conflict management, • Highly organized and a great team player, • Positive, proactive attitude, • Italian speaker is a plus, • Eligible to work in the UK If you are passionate about hospitality and want to join a dynamic, innovative team, we would love to hear from you!

Fast. Fresh, Fearless Are you ready to join one of the best Italian Restaurant on London. Our mission to serve the most authentic and freshest taste of Italy to customers within 4 minutes! As we grow across London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new refurbished restaurant. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a waiter you will support the restaurant in running a fantastic Fast food Italian service and delivering great restaurant performance. This isn’t just another waiter role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: Waiter London (100% Onsite)

We are seeking a proactive and dedicated Assistant Manager to join our friendly team at The Eclectic Collection. In this pivotal role, you will support the Manager in all aspects of daily operations, ensuring a smooth and efficient running of our welcoming café environment. Your leadership and commitment will be instrumental in fostering a positive atmosphere for both our team and our valued customers. Key Responsibilities: • Assist the Manager with day-to-day operations, including opening and closing procedures., • Lead, motivate, and train staff to ensure high standards of service and productivity., • Oversee customer service, ensuring an exceptional experience and effectively resolving any inquiries or concerns., • Manage inventory, stock rotation, and ordering supplies to maintain optimal levels., • Ensure the cafe maintains a clean, organized, and safe environment, adhering to all health and safety regulations., • Handle cash management and accurately operate point-of-sale systems., • Contribute to achieving sales targets and operational efficiency. Requirements: • Proven experience in a supervisory or assistant management role, ideally within a cafe or hospitality setting., • Exceptional leadership and communication skills, with a genuine passion for team development., • Strong organizational abilities and a keen eye for detail., • A proactive, positive attitude and a commitment to delivering outstanding customer experiences., • Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 40hours / week, • Location: 138 St John's Wood High Street, NW8 7SE Pay £11-£12.80 / hour based on experience and availability plus Tips

Location: London / Birmingham, UK Company: Giraf Logistics (UK) Ltd About Us Giraf Logistics (UK) Ltd is the UK subsidiary of Longsail International Logistics Co., Ltd., a well-established international logistics group with extensive experience in global freight forwarding and supply chain solutions. With the strong support of our parent company and the continued expansion of our UK business, we are building a fast-growing local team to provide efficient, reliable, and customer-focused logistics services. We are now looking for a bilingual Chinese-English logistics professional with relevant international logistics experience to join us and support our rapid development. Key Responsibilities • Handle daily import and export shipments across multiple transport modes, including sea freight, air freight, and road freight, • Manage shipments from quotation stage through to final invoicing, • Coordinate closely with customers, overseas agents, carriers, suppliers, and internal teams to ensure smooth operations, • Prepare and follow up on bookings, shipping documents, customs-related information, and job files, • Support the sales team by assisting with quotations, service solutions, and customer communication, • Ensure a high standard of accuracy, customer service, and operational efficiency, • Take on additional operational or administrative tasks as required to support a fast-developing business environment Requirements • Previous experience in international logistics, freight forwarding, shipping, or supply chain operations is strongly preferred, • Familiarity with import/export processes and container freight forwarding would be a strong advantage, • Fluent in both Chinese and English (written and spoken) is essential, as this role requires communication with both Chinese-speaking and English-speaking clients, agents, and colleagues, • Strong sense of responsibility and the ability to work in a fast-paced, growing team, • Good communication, coordination, and problem-solving skills, • Detail-oriented, organised, and service-minded, • Able to work independently while also contributing effectively within a team, • Mandarin-English bilingual ability is preferred; Cantonese is also a plus What We Offer • Competitive salary, negotiable based on experience and qualifications, • Performance-related bonus opportunities, • Festival gifts and team-building activities, • Supportive and friendly working environment, • Excellent opportunity to grow with a rapidly developing international logistics team

Crunch is seeking a friendly, organised, and energetic Cashier to join our front-of-house team at Old Spitalfields Market. We are located at Unit 5, The Kitchens, Spitalfields Market, 16 Horner Square, London, E1 6EW. We’re looking for someone who enjoys working with people, has a great eye for detail, and thrives in a fast-paced environment. If you take pride in delivering excellent service and are confident stepping into the kitchen to support during busy periods, we’d love to hear from you. Key Responsibilities • Deliver outstanding customer service by greeting customers with a smile, taking orders efficiently, and creating a welcoming and professional experience from start to finish., • Operate the till accurately, handling transactions, processing orders, and issuing receipts with speed and precision., • Pack delivery orders with care for platforms like Deliveroo and Uber Eats, ensuring all items are correct, well-presented, and packed according to company standards., • Maintain a clean and organised front-of-house, keeping counters, customer areas, and the till station clean, tidy, and ready throughout your shift., • Support stock control for front-of-house essentials like packaging and napkins, restocking when needed., • Work closely with the kitchen team to ensure smooth communication and efficient order flow, especially during busy periods., • Support kitchen operations when required, stepping into the kitchen during peak times to assist with service and ensure orders are delivered quickly and to standard., • Follow opening and closing procedures, setting up and closing down the front-of-house area in line with company standards. What We Offer • Competitive pay: £12.71 – £13.50 per hour, • Flexible working hours – we work around you, • Shifts available between 10:00 and 22:00, • Free meals on shift, • Uniform provided, • £300 referral bonus, • Fully structured paid training, • Real opportunities for growth as we expand with new sites coming soon Requirements • Previous customer-facing experience (preferred), • Strong communication and interpersonal skills, • Great attention to detail, especially when packing orders, • Comfortable using tills and handling payments, • Positive and proactive attitude, • Ability to stay calm under pressure and multitask efficiently, • Basic understanding of food hygiene and safety Kitchen / Chef Support Skills (Required for busy periods): • Ability to work on a fast-paced service line when needed, • Basic cooking skills (e.g., assembling burgers/sandwiches, fries, simple prep), • Understanding of food quality, consistency, and presentation, • Confidence working with kitchen equipment (grill/plancha, fryer – training provided), • Strong awareness of hygiene, cross-contamination, and safety standards, • Ability to follow kitchen SOPs and instructions from the Head Chef, • Team player mindset – stepping in where needed to support service We’re looking forward to hearing from you 🥪🤟🏼

£33,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 45 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • Quarterly bonus of 15% based on achievable KPIs, • A supportive and fun work environment., • Opportunities for professional growth and development.

Meat London are seeking a candidate for an exciting and unique role. We’re looking for a gifted individual to provide support to the Events Manager, delivering BBQ Courses and Events. The role also requires working in our retail shop, serving customers on our Deli counter. Meat N16 in Stoke Newington is home to London’s Weber BBQ Grill Academy, teaching attendees BBQ skills 2-3 times a week. Applicants must have excellent people and customer service skills. Being able to BBQ and loving to cook outside will be an advantage, however attitude and aptitude are more important as we can teach you. Meat London is a fun working environment, especially on an event day. We offer a competitive salary, paid monthly, as well as a bonus scheme, staff discount and company pension scheme Please get in touch if you are interested

We're Hiring: Waiters & Baristas / Mixologist – Join Our Growing Team! Waiters • Customer-focused with a warm, professional attitude, • Comfortable taking orders, recommending dishes, and managing tables, • Able to multitask under pressure, • Flexible across our central London locations, • Team player, • Baristas, • 1+ year specialty coffee experience, • Confident with latte art & consistency, • Passion for hospitality & quality service, • Counter service What We Offer Competitive pay + service charge Staff meals & drinks on shift Parties, events, and referral bonuses Pension, holiday pay & rewards Career growth in a supportive, expanding company An inclusive, respectful workplace Competitive pay (includes base wage plus service charge). We apply the National Minimum and Living Wage fairly across all age groups. We can’t wait to meet you! TBP

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with information, support, and solutions to their inquiries and concerns. Your primary goal will be to ensure a positive customer experience by addressing issues efficiently and effectively, striving to exceed customer expectations. You will work in a fast-paced environment where strong communication and problem-solving skills are essential. As a Customer Service Agent, you will handle a variety of customer interactions, including answering policy inquiries, assisting with the admin and the contact with customers by email and phone as part of our award-winning service, and resolving issues. Additionally, staying knowledgeable about our products will be crucial to your success in assisting customers. You will have the opportunity to contribute to our mission of delivering exceptional service and building lasting customer relationships. If you are passionate about helping others, possess a strong customer focus, and thrive in a collaborative environment, we invite you to apply and be part of our commitment to excellence in customer service. Responsibilities • Respond to customer inquiries via phone and email in a timely and professional manner., • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. Requirements • Respond to customer inquiries via phone and email in a timely and professional manner., • Accurate data entry skills, • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. The job is a contractor role so applicants must have their own laptops and phone. Pay £14/hr

We are looking for a Part Time Front of House Team Member who is friendly, energetic, willing to learn, hardworking and brings a good sense of humour to a friendly professional team to deliver the best customer service experience. Experience isn’t necessary but is always welcome. This role requires fixed working shifts: Mon to Fri 12pm - 2:30pm or 11:30am - 2pm for a total of 12.5 hrs per week. What We Offer: • Salary up to £15.85 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being). What makes a great Farmer? Colourful personality and individuality, being Bold but Humble. Passion for great food and people. Caring for your team. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandanas! Does this sound like you? Apply here! We are looking forward to hearing from you!

We are seeking a professional, confident, and client-focused Beauty Therapist to join our team. This role includes delivering high-standard beauty and massage treatments, as well as providing front-of-house cover when required to ensure a seamless client experience throughout the salon. Key Responsibilities • Support smooth salon operations with booking, scheduling, and admin tasks., • Actively use and experience salon products and treatments to confidently recommend and retail them to clients., • Upsell tanning packages, beauty treatments, and retail products using personal product knowledge and experience, • Maintain salon standards- clean, organised, and always ready to impress, • Open and close the salon as part of your shift pattern, • Build relationships and contribute to our growing community of happy clients, • Deliver beauty and massage treatments (including Swedish and deep tissue) to an exceptional standard, • Conduct thorough consultations and tailor treatments to individual client needs, • Maintain outstanding hygiene, cleanliness, and treatment room presentation, • Confidently explain treatments, aftercare, and home-care recommendations, • Ensure accurate completion of client records, consent forms, and consultation, • Represent The Glo Co brand with professionalism at all times Treatments (subject to qualification) • Massage (Swedish / Deep Tissue), • Facials, • Waxing, • Eyebrow threading, tinting & lamination, • Sunbed and Red light therapy guidance (full training provided) Essential Requirements: • Qualified Beauty Therapist (NVQ Level 2 minimum; Level 3 preferred), • Qualified in massage (Swedish / Deep Tissue), • Previous salon or spa experience, • Excellent customer service and communication skills, • Confident working both in treatment rooms and front of house, • Strong attention to hygiene, detail, and presentation, • Reliable, punctual, and professional appearance Desirable (but Not Essential) • Experience in reception or front-of-house roles, • Retail and upselling experience, • Flexibility to work evenings and weekends What We’re Looking For • A people-person who thrives in a face-to-face, customer-focused environment., • Strong communication skills and a naturally approachable, friendly attitude., • IT literate (training will be provided)., • Works well under pressure and in a fast-paced, high-energy setting., • Previous experience in customer service or sales, ideally within beauty, wellness, or retail., • Experience supervising or managing a team, with the ability to motivate, coach, and develop staff., • A positive, proactive team player with strong attention to detail., • Confident in driving business growth through upselling, cross-selling, and promoting treatments and products., • Goal-oriented, with a focus on meeting KPIs and contributing to the overall success of the salon., • Passionate about delivering exceptional customer experiences while maintaining high standards of service and presentation. Schedule Part-time: Including weekdays, weekends, and bank holidays (shift pattern to be agreed) What We Offer • Competitive salary, • Expert training and development opportunities, • Employee discounts, • Monthly allowance, • Generous holiday package If you’re passionate about beauty, love working with people, and want to be part of a friendly, professional team that helps others feel their best, we’d love to hear from you! Job Type: Part-time