Key Responsibilities - Develop procurement strategies for luxury goods. Preferably with Chinese language skills for the East Asian market. -Build and maintain supplier relationships, negotiate terms, and manage contracts. -Conduct market research to identify suppliers and products that fit the company brand. -Monitor supplier performance and resolve issues promptly. -Assist in managing the procurement budget and cost-saving initiatives. -Maintain accurate procurement records and ensure compliance with trade regulations. -Prepare purchase orders and coordinate timely deliveries. -Stay updated on industry trends and best practices. -Offer detailed brand and product information to assist purchasing decisions. -Provide excellent customer service to passengers selecting luxury products. Work towards sales targets by delivering outstanding service. Who are we looking for (qualifications, experience and skills) -Ideal education includes a bachelor’s degree in business, Supply Chain Management, or a related field. -2-3 years’ experience in procurement or sales, preferably in luxury goods. -Proficiency in Mandarin for client communication. -Strong analytical skills for cost-saving and market trends. -Familiarity with procurement software and Microsoft Office. -Knowledge of international trade regulations. -Excellent organizational, negotiation, and communication skills. -Ability to collaborate effectively in team environments.
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £33k per year Benefits: - Monday to Friday - Company events - Free food - Schedule: - 9 hours shift – 45 hours weekly. :
Are you a dynamic and organised professional looking to make a significant impact on a growing business? We are seeking a talented Restaurant Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our restaurant. Key Responsibilities: - Oversee the smooth running of the restaurant on a daily basis. - Plan catering services and direct staff accordingly. - Decide on the range and quality of meals and beverages to be provided. - Liaise with customers to meet their requirements. - Purchase or direct the purchasing of supplies and arrange for the preparation of accounts. - Monitor the quality of food, beverages, and waiting services to ensure they meet required standards. Ensure kitchen and dining areas are kept clean and adhere to hygiene standards. - Collaborate with staff to plan and arrange food preparation. Organise the provision of waiting or counter staff. - Ensure supplies are used properly to prevent wastage and loss, and keep within budget limits. - Determine staffing, financial, material, and other short- and long-term requirements. - Organise shifts and scheduling. - Greet and serve customers, handle enquiries and complaints effectively. - Ensure compliance with statutory hygiene requirements. - Oversee stock levels and manage supplies to prevent wastage. Skills, Experience, and Qualifications: Experience: Proven experience as a Restaurant Manager or in a similar role, with a minimum of 3 years experience desirable. Organisational Skills: Excellent organisational and multitasking abilities. Communication Skills: Strong communication and interpersonal skills. Customer Service: Excellent customer service and operational skills. Language Proficiency: Proficiency in English (both written and spoken) for communication with colleagues and customers. Management Experience: Experience in managing waitstaff and ensuring food quality. Industry Knowledge: Knowledge of catering operations, both front and back of house. Initiative: Ability to use initiative and possess strong organisational skills. Interest: Genuine interest in the restaurant industry. Reliability: Trustworthy and reliable. Confidentiality: Ability to handle confidential information with discretion. Compensation: Salary: £35,500 - £39,500 depending on experience. Hours: 37.5 hours per week.
Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year
Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Sands End Arts & Community Centre (SEACC), an independent charity (charity no. 1191900), are looking for a highly motivated, enthusiastic and entrepreneurial individual to manage our in-house café, The Walnut Tree Café. About the Walnut Tree Café The Walnut Tree Café is open 7 days a week and serves food and beverages to the local community. Offering both indoor and outdoor seating on the corner of South Park, it is a popular amenity for local people and is the main hub of SEACC. The person we are looking for This is an exciting opportunity for someone with excellent people skills and at least two years’ experience of managing a successful food and beverage outlet. The role is part-time, with flexible working arrangements available, and offers a unique chance to join a dedicated team that are already running a popular café in a wonderful location, with the ambition of increasing café footfall and revenue and embedding a new training and employment programme into the running of the café. Main areas of responsibility, including but not limited to: -Support current staff to better manage the day-to-day Walnut Tree Café operations, including training for a team of Learning Disabled and non-disabled staff - Develop a strategy for the overall operational metrics & sales targets of the Walnut Tree Café, with a focus on driving sales and maximising profitability - Ensure consistency in customer experience, quality, and compliance measures - Ensure a safe and supportive learning and working environment for all staff and volunteers - Successfully managing peak trading periods and having a pro-active approach to upscaling rotas and factoring in weather conditions - The continuous identification of operational best practice through interaction with the company wide team The successful applicant will have the following attributes: Essential: Clear communication skills Previous experience of leading a busy food and beverage-based business to high standards Track record of creating and delivering training programmes to front-line teams Proven experience of managing and developing at least 2 full time staff Food Hygiene Level 2 Desirable: Located within easy commuting distance of the Centre Direct experience of training Learning Disabled adults Experience of working within a community centre or community café Terms and Conditions: £20/hour, 1 day/8 hours per week. One-year fixed term contract. Statutory pension and sick pay 6.6 weeks of holiday per year, prorated and based on hours worked in previous 52 weeks Probationary period of 3 months (to include a 1 month formal review) 8 week notice period after confirmation in post To apply: Please send a few sentences/cover letter demonstrating how your experience meets our ‘Essential’ and ‘Desirable’ person criteria via JobToday. The closing date for applications is 15th July at 10am and late applications will not be accepted. Interviews will take place week commencing 22nd July at Sands End Arts & Community Centre.
Green & Fortune is excited to offer a fantastic opportunity for an experienced Waiter/Waitress to join our team at Rotunda Restaurant in Kings Place. We are seeking individuals who thrive in a busy bar and restaurant environment. Ideal candidates will have previous experience in a similar role, excellent communication skills with a strong command of English, and a genuine passion for the industry. A friendly nature, a can-do attitude, and a keen eye for detail are also essential qualities we are looking for. KEY RESPONSIBILITIES OF THE ROLE: - Ensure that guests are greeted and dealt with promptly after being seated at a table and in accordance with the order of service. - Interact with customers to take food and drink orders and provide recommendations - Read the table and upsell items when appropriate. Ensure to accommodate special requests if needed. - Maintain a clean and organized area, ensuring compliance with health and safety regulations - Handle cash transactions and maintain accurate records of sales - Collaborate with the team to ensure smooth operation of the restaurant and overall customer satisfaction - Uphold the highest standards of customer service and professionalism REQUIREMENTS: · Proven experience as a Waiter / Waitress in a similar setting · Excellent communication and interpersonal skills · Ability to work in a fast-paced environment and handle multiple tasks simultaneously · Strong attention to detail and cleanliness WHAT DO WE OFFER IN RETURN? · Company Sick Pay · 50% discount in our restaurant and 25% off at our cafes · Holidays increase with length of service · Loyalty bonuses in line with the length of service. · One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back · Retail, Grocery and Gym Discounts · Cycle to Work Scheme · Refer your friend scheme · Learning and Development Portal and further education with apprenticeship programs · G&F Support Scheme · WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members · Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.
Yorkshire Staffing are currently seeking experienced Class 1 C+E Drivers across Kingston-Upon-Hull and surrounding areas. Job Summary: As a Class 1 Driver, you will be an essential part of our client's operations, responsible for the safe and efficient transportation of goods during the night shift. Your role will involve operating HGV vehicles, delivering goods to specified locations, and ensuring compliance with relevant regulations and safety standards. Key Responsibilities: Transport goods from origin to designated delivery locations. Load and unload goods securely, ensuring proper handling and care. Conduct pre- and post-shift inspections of vehicles, reporting any maintenance or repair needs promptly. Maintain accurate records of deliveries, mileage, and fuel consumption. Provide excellent customer service, demonstrating a professional and courteous attitude while representing both agency and our clients. Qualifications and Requirements: Valid C+E driving license. Driver Certificate of Professional Competence (CPC). Minimum of 2 years of experience. In-depth knowledge of relevant regulations, including driving and working time rules. Good communication skills, both verbal and written. Ability to work independently and meet delivery deadlines. Benefits: Competitive salary Pension scheme. Potential for career growth and development within the company. How to Apply: Please apply online by submit your updated CV to Yorkshire Staffing along with a brief cover letter highlighting your relevant experience. Job Types: Full-time, Part-time, Temporary contract, Temp to perm Pay: From £15.50 per hour Schedule: Monday to Friday Night shift Weekend availability Experience: Class 1 Driving: 2 years (preferred) Licence/Certification: Category CE Licence (preferred) Work Location: On the road
The Caviar Bar is a luxury seafood restaurant renowned for its exquisite caviar offerings and fresh seafood dishes. Our intimate, open kitchen creates a unique dining experience where chefs interact directly with customers, adding a personal touch to our culinary excellence. We are seeking a passionate and talented Sous Chef to join our team and help elevate our dining experience to new heights. As a Sous Chef at The Caviar Bar, you will play a crucial role in ensuring the smooth operation of our kitchen. You will work closely with the Head Chef to create and execute our menu, maintaining the highest standards of food quality and presentation. Given our open kitchen setup, you will also engage with customers, providing insights into our dishes and enhancing their dining experience. Key Responsibilities: Food Preparation and Cooking: Assist in the preparation and cooking of seafood dishes, ensuring consistency and excellence in every plate. Execute daily kitchen operations, including prepping ingredients, managing inventory, and maintaining cleanliness. Oversee the quality and freshness of ingredients, ensuring compliance with health and safety standards. Menu Development: Collaborate with the Head Chef to develop and refine our seafood and caviar-based menu. Experiment with new recipes and techniques to keep our offerings innovative and exciting. Customer Interaction: Engage with customers in the open kitchen, providing information about our dishes and answering any questions. Team Leadership: Supervise and mentor junior kitchen staff, fostering a positive and productive work environment. Ensure all team members adhere to kitchen protocols and safety standards. Inventory and Ordering: Assist in managing inventory, including ordering and receiving supplies. Monitor stock levels and ensure timely replenishment of ingredients. Quality Control: Maintain high standards of food quality, presentation, and hygiene. Conduct regular checks to ensure all dishes meet our rigorous standards before reaching customers. Qualifications: Proven experience as a Sous Chef or in a similar culinary role, preferably in a seafood-focused restaurant. Exceptional cooking skills, with a strong understanding of seafood. Ability to thrive in a fast-paced, open kitchen environment and engage with customers confidently. Strong leadership and team management abilities. Excellent organizational and time management skills. Knowledge of health and safety standards in a kitchen setting. Culinary degree or relevant certification is a plus. Personal Attributes: Passionate about seafood and culinary arts. Creative and innovative, with a keen eye for detail. Strong communication and interpersonal skills. Ability to work under pressure and maintain composure in a dynamic environment. Dedicated to providing an outstanding customer experience. Pay: £28,000.00-£30,000.00 per year
Are you a dynamic and organised professional looking to make a significant impact on a fast growing business? We're seeking a dedicated and talented Shop Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our business. KEY DUTIES AND RESPONSIBILITIES: i. Plans catering services and directs staff. ii. Decides on range and quality of meals and beverages to be provided. iii. Discusses customer’s requirements for special occasions. iv. Purchases or directs the purchasing of supplies and arranges for preparation of accounts. v. Verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements, vi. Plans and arranges food preparation in collaboration with other staff and organizes the provision of waiting or counter staff’. vii. Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit. viii. Determines staffing, financial, material and other short- and long-term requirements. ix. To plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff. Experience in the similar role for 3 years is desirable. If you are a skilled Shop Manager looking for a dynamic and exciting working environment, and ready to accept this new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Salary: £34,000 - £39,000 depending on experience Hour: 37.5 Hours per/week
About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff. - Conduct training and development programs for new and existing employees. - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered. - Greet and seat guests, manage reservations, and handle customer inquiries and complaints. - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards. - Monitor food quality and presentation, ensuring it meets our high standards. - Manage inventory levels, order supplies, and conduct regular stock checks. - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow. - Assist in preparing and managing budgets. - Track sales and expenses, providing regular financial reports to the General Manager. - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies. - Manage the restaurant’s social media presence and engage with customers online. - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations. - Maintain accurate records, including staff files and financial documentation. - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town
Job Title: Office Manager Location: 400 Thames Valley Park Drive, Reading, England RG6 1PT Company: Jachub Services LTD About Us: Jachub Services LTD is a premier service provider dedicated to delivering exceptional administrative and operational support to our clients. We pride ourselves on our commitment to excellence and efficiency. We are currently seeking a skilled Office Manager to join our team in Reading. Job Summary: As the Office Manager at Jachub Services LTD, you will be a crucial part of our organisation, ensuring the smooth and efficient operation of our office. Your role will encompass a variety of administrative, financial, and human resources functions to maintain an organised and productive work environment. You will work 37.5 hours per week with an annual salary of £41,000. Key Responsibilities: Administrative Management: Oversee daily office operations and procedures. Manage office supplies inventory and place orders as necessary. Ensure the office is clean, organised, and well-maintained. Coordinate office activities and operations to secure efficiency and compliance with company policies. Human Resources Support: Assist with the recruitment process by posting job ads, scheduling interviews, and conducting initial screenings. Onboard new employees, ensuring they are equipped with the necessary resources and information. Maintain employee records and ensure confidentiality. Process payroll and manage employee benefits programs. Financial Oversight: Assist in the preparation of the office budget. Monitor office expenses and costs, identifying opportunities for cost reduction. Manage accounts payable and receivable. Prepare and submit expense reports. Communication and Coordination: Act as the point of contact for internal and external clients. Handle correspondence, phone calls, and emails. Schedule meetings and appointments, and manage calendars for senior staff. Coordinate and plan office events, meetings, and team-building activities. IT and Facility Management: Liaise with IT support to ensure office technology is functioning correctly. Oversee maintenance of office equipment and arrange for repairs as needed. Ensure compliance with health and safety regulations. Qualifications: Proven experience as an office manager or in a similar administrative role. Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with office management software. Excellent organisational and time-management skills. Strong interpersonal and communication skills. Ability to multitask and prioritise tasks effectively. Technology helps ensure we stay one-step ahead, and everyone that works for us has the responsibility to create a smooth and efficient service. We are always thinking ahead, and we’re always looking for friendly and committed people to join our diverse and supportive team, you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do. We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants. Interested? We can’t wait to hear from you. We are looking for highly motivated reliable individuals to join our rapidly growing team. What you will do on a typical day: Debrief drivers to ascertain if any difficulties were encountered and to obtain management information Proactively manage your shift within the transport operation on site Ensure the transport department is legally compliant in line with current legislation Identify and resolve operational issues and where appropriate escalate to the Transport Manager What you need to succeed : Excellent communication skills both verbally and in writing Fully competent in Microsoft Office Can work as a team player and be self-motivated Excellent customer service skills Schedule: 8 hour shift Day shift Work Location: In person Job Types: Full-time, Permanent start date ! On-site parking Relocation assistance UK visa sponsorship Flexible Language Requirement: English not required Schedule: Day shift Flexitime Overtime Weekend availability Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required) Education: Intermediate (Preferred) Experience: Driving: 1 year (Required) MS OFFICE: 1 year (Required) Transport Administrator: 1 year (Required) Customer service: 1 year (Required) Delivery driver: 1 year (Required) Language: ENGLISH (Preferred) License/Certification: Driving Licence (Required) Work Location: In person & hybrid work Strong attention to detail and problem-solving skills. A valid driver’s license may be required. Minimum IELTS score of 4.0 (International English Language Testing System) for effective communication in an English-speaking work environment. Compensation: Starting Annual Salary: £41,000 Benefits: Health and dental insurance options. Opportunities for professional development and training. A supportive and collaborative work environment.
Service and Maintenance Engineer (Fire & Security) Expected salary range: £36,000 - £42,000 Leeds/York Benefits · 31 days per annum, inclusive of bank holidays & company shut down periods · Company Vehicle · Mobile phone · Laptop · Company contributed pension scheme Departmental Overview As a leading specialist in electrical contracting, our Service & Maintenance department operates 24 hours per day, over 365 days per year. They are responsible for the provision of customer advice and recommendations, inline with the servicing and maintaining of life safety systems including fire & security systems, emergency lighting, CCTV, voice alarm and call systems. Job Purpose / Primary Objective The primary objective of the Service & Maintenance Engineer is to ensure that customer’s requirements are met, by carrying out services & maintenance tasks to the highest standards, inline with British Standards and within the agreed timescales. Key responsibilities The key responsibilities of this role include but are not limited to the following tasks: · Represent and act as an advocate for the company when visiting customers on site. · Conduct and oversee the maintenance, service & commissioning of CCTV surveillance, data/power cables, fire detection, intruder alarm, emergency lighting, induction loops, access control, voice alarm, disabled refuse, staff attack and nurse call systems, in compliance to company and industry standards. · Gather, maintain and update documentation inline with customer specification, drawings, and contractual requirements. · Assist with or carry out installation works, as and when required. · Audit, replenish and keep vehicle stock levels to the required limit. · Upkeep and maintain assigned vehicles, tools, plant equipment and work areas. · Plan, organise and prioritise workloads inline with project requirements. · Comply and monitor standards of Health & Safety, put safe systems of work in place, conduct risk assessments & draft method statements, as and when required. · Attend out of hours emergency repairs, on a rotational basis. · Maintain impeccable conduct by delivering excellent levels of customer service. · Make observations and recommendation regarding the additional sales of products and services, and submit quotation information in a timely manner. · Keep a concise & detailed record of completed work and ensure that paperwork is submitted on time and in full, including timesheets and site data. · Actively promote the company’s products and services. · Coordinate work and provide guidance and assistance to Engineers, Sub Contractors and Apprentices. · Attend meetings and liaise with internal and external stakeholders, when applicable. · Inspect & audit work, and assist in the resolution of work related queries to ensure a constant flow of work. · Order equipment and review project requirements to ensure the continuity of work. · To promote a positive and professional image of the department at all times, by adhering to company policies, procedures and standards. · Raising and following up on non-conformance reports, to ensure that any actions identified, pursued and resolved. · Work as part of a larger team to develop working practices and procedures. Relationships, accountability and responsibilities · Maintain and build up a good working relationship with internal and external stakeholders including colleagues, customers, suppliers and senior management teams; · Be able to work efficiently and effectively as part of a team & · Communicate effectively with all other departments. Person Specification To be successful in this role the Service & Maintenance Engineer will have: · A strong commercial and technical knowledge with experience in: · Intruder Alarm Installation & Maintenance · Access Control · CCTV · Fire Alarm Systems · A clear understanding and knowledge of the relevant British Standard surrounding fire and security systems. · A good attention to detail with strong planning and organisational abilities. · Be computer literate with a high level of competency in Microsoft Office packages. · Enjoy a challenge, have excellent interpersonal skills and the ability to communicate at all levels. · Have a high standard of numeracy. · Have strong written and verbal communication skills, with a good track record in delivering outstanding customer service. · Have a strong orientation towards quality, safety and continuous improvement. · Have the ability to prioritise workload and work well under pressure, to meet deadlines and manage business expectations. · Be adaptable and flexible in your approach to work. · A legal right to work in the UK. Educational Requirements · N.V.Q Level 3 Electrical Installations, or equivalent (Advantageous) · Full UK Driving Licence (Essential) The successful candidate will also need to pass an enhanced PNC check. All employment within our clients company is subject to a full security clearance, in line with BS7858 standards.
Aisa Group is an award-winning financial services firm, based in Devizes, Wiltshire delivering bespoke financial advice and portfolio services to provide comprehensive client-focussed solutions. We have Financial Planners and Independent Advisers who follow an ethics-based culture wholly built around our clients tailored needs. Operations Manager Purpose The role holder will have a hands-on role, leading the AISA Financial Planning and OpesFidelio Financial Planning Operations teams to deliver high quality service to all customers, network partners and stakeholders. Role Dimensions The Operations team currently comprises of 12 staff and covers - client service & administration - finance administration - investment analysis - Financial Conduct Authority (FCA) compliance - general office management - liaison with outsource providers, e.g. marketing and IT - As business targets are achieved it is expected that the team will grow to support the expanded business. The role holder will report to the senior management of AISA FP. ** This is a hybrid based role with the successful candidate expected to be in the Wiltshire office, full time for the first 3 months, then operate on an agreed combination basis of 3 days per week thereafter.** The office is currently based in Devizes, Wiltshire but plans are in place to look to open an office in Bristol for 2025, which will be part of your role to lead. Role Expectations The role holder has overall responsibility for: · Leading the Operations teams to provide a first-class service to customers and other stakeholders. · Prioritising resources to ensure that the team achieves its agreed objectives. Shaping the Operations function so that it continues to fulfil its objectives as the business grows. · Ensuring that processes are effective, efficient and compliant. · Creating an evolving and best-practice operational structure. · Driving operational excellence, working with the team to identify opportunities to improve processes and deliver excellent customer outcomes. · Ensuring that controls are in place throughout the operations function to ensure that process outputs are accurate and compliant. · Co-ordinating administrative resources and teams. · Working with individuals in the team to develop their contribution to the overall service and delivery. · Leading projects (e.g. implementation of new regulatory requirements) to a successful conclusion meeting time, cost and quality requirements. · Operating the required people processes. · Managing the Operations budget. · Working with the senior management to agree operational objectives and putting plans in place to fulfil these objectives. · Agreeing relevant KPI’s with senior management and ensuring that progress is reported on the agreed frequency. Skills & Experience Required · Previous experience of working in financial services highly preferable. · Previous experience of leading a diverse UK and International team. · Knowledge & understanding of effective operational management techniques. · Excellent communication and influencing skills. · An understanding of the UK and global regulatory frameworks that a financial adviser firm operates within. Qualifications · Level 4 qualification in financial advice recognised by the Financial Conduct Authority (FCA) preferable · additional certifications · previous experience in a similar position in the field Benefits Salary on request dependent on experience 25 days of statutory paid holiday Benefits package to be agreed Aisa Financial Planning is an equal opportunity employer. If you’re ready to make a significant impact with a leading financial services company and are looking to drive your career forward then submit your CV with covering letter
We are looking for a junior pastry chef to join our team, who is interested in learning everything about bakery and pastry techniques. While previous pastry experience is ideal, it is not essential. We are happy to train new graduates and are looking for someone with a genuine interest in developing their skills in pastry art and who has a great work ethic. We currently wholesale to cafes and have a 'make everything in-house' concept where we like to make a spin on classics with unique flavour combinations (especially with an Asian flare)! What you will be doing: - Assist in carrying out mise en place and food preparation for products (we will be making a variety of venoisserie, breads, jams, granolas, cookies, cakes, etc) - Finish products to a consistent high quality and standard - Train with our barista team to learn speciality coffee/latte art (later stage) - Work in compliance to all UK Food Health and Safety Preparation laws What we are looking for: Our kitchen will be open plan allowing customers to see what we do, so a positive attitude and excellent front of house skills is crucial. - Someone who loves all aspects of pastry and bakery. - A team player with great organisational skills and time management – you will need to be able to multi-task, be efficient, and work in a fast-paced environment. - Someone who is discipline in prioritising cleanliness, food hygiene and minimising food wastage (adhere to FIFO, recycling, etc) - An individual eager to learn, willing to contribute with a collaborative atmosphere and will openly communicate with everyone. *Please be aware that at this time, we can only accept applications from people who live and are eligible to work in London. You can also send your CV and cover letter to our given email – write your subject as ‘Hiring Inquiry’. Schedule: Open to discussion but to include early shifts (starting from 4:30-5:30am), 4-5 days a week, weekends Job Types: Full-time, Part-time, Contract, Permanent
Waiter / waitresss Waiter/Waitress** The Waiter/Waitress is responsible for providing excellent customer service to guests, ensuring their dining experience is enjoyable and satisfying. This role involves taking orders, serving food and beverages, and maintaining a clean and welcoming environment. **Key Responsibilities 1. Customer Service: - Greet guests warmly upon arrival and thank them as they leave. - Assist guests in making menu selections, including providing information on specials, dietary restrictions, and ingredients. - Address guest inquiries, requests, and complaints promptly and professionally. 2. Order Taking and Serving: - Take accurate food and beverage orders from guests. - Relay orders to the kitchen and bar staff as appropriate. - Serve food and beverages promptly and in accordance with service standards. - Ensure the correct items are delivered to the correct guests. 3. Table Maintenance: - Set up and clean tables before, during, and after service. - Monitor and maintain cleanliness and presentation of the dining area. - Refill water glasses, replace silverware, and clear plates as needed. 4. Payment Handling: - Present bills to guests, handle payments, and provide change or process credit card transactions accurately. - Ensure all financial transactions are correct and completed in a timely manner. 5. Team Collaboration: - Work closely with kitchen staff and other waitstaff to ensure seamless service. - Assist colleagues during busy periods and be flexible with duties as required. 6. Compliance and Safety: - Follow all restaurant policies and procedures, including health and safety regulations. - Ensure personal hygiene and uniform standards are maintained at all times. Working Conditions - Shifts may vary, including evenings, weekends, and holidays. - May involve working in a noisy and busy environment.
Position: Bar Manager Responsibilities: 1. Opening and Closing Duties: - Ensure the bar is set up and ready for business before opening. - Oversee the closing procedures, including cashing out registers, cleaning, and securing the premises. 2. Staff Management: - Recruit, hire, and train bar staff. - Schedule shifts and manage the staff roster. - Provide ongoing guidance and support to the bar staff. - Set performance expectations and conduct regular performance evaluations. - Address any staff performance or behavior issues promptly and effectively. 3. Operations Management: - Maintain inventory and order supplies as needed. - Monitor and control costs, including beverage and labor costs. - Develop and implement standard operating procedures for efficient bar operations. - Ensure compliance with health and safety regulations. - Handle customer complaints and resolve any issues that may arise. 4. Customer Service: - Create a welcoming and enjoyable atmosphere for customers. - Interact with customers, take orders, and serve drinks when necessary. - Train staff on providing excellent customer service. - Address customer feedback and strive to enhance the overall customer experience. 5. Financial Management: - Prepare and manage the bar's budget. - Monitor sales and revenue, and implement strategies to increase profitability. - Handle cash management, including cash handling and reconciliation. - Keep accurate records of sales, inventory, and expenses. 6. Marketing and Promotion: - Collaborate with the marketing team to develop promotional strategies. - Plan and organize special events and promotions to attract customers. - Utilize social media and other marketing channels to promote the bar. 7. Compliance and Licenses: - Ensure compliance with local, state, and federal regulations. - Obtain and maintain necessary licenses and permits for the bar's operation. Skills and Qualifications: - Previous experience in bar management or a related role. - Strong leadership and management abilities. - Excellent interpersonal and communication skills. - Knowledge of alcoholic and non-alcoholic beverages. - Understanding of health and safety regulations. - Ability to handle stressful situations and resolve conflicts. - Proficiency in managing financial aspects of the business. - Familiarity with marketing and promotional strategies. - Attention to detail and organizational skills.
As an assistant manager in a restaurant, your role would involve assisting the general manager in overseeing the day-to-day operations, providing exceptional customer service, and ensuring smooth functioning of the establishment. Let me give you a quick rundown of the responsibilities typically associated with this position Supervising staff: You'll be responsible for supervising and coordinating the activities of the restaurant's employees, ensuring that they adhere to company policies, meet performance standards, and deliver excellent customer service Operational management: You'll assist with managing the overall operations of the restaurant, such as monitoring inventory levels, ordering supplies, maintaining equipment, and ensuring compliance with health and safety regulations Customer service: Providing exceptional customer service is key! You'll interact with customers to address any concerns, provide recommendations, and ensure their overall satisfaction Training and development: Assisting with the training and development of the restaurant staff, including conducting orientation sessions, implementing training programs, and promoting a positive work environment Financial management: You'll help monitor and control costs, analyze financial reports, and contribute to the development and implementation of strategies to improve profitability
Job Description • Follow daily instructions from higher management to create task list • Documents filling and record keeping of day-to-day activities • Liaising with Company Directors and other management executives to fulfil daily office tasks • Assist with the identification and implementation of process improvements for the team. • You will carry out other duties as assigned. • Receive project calls in a prompt and effective manner. • Take telephone calls, response to the email and report to the management as required • Keep tracks of all calls and queries received and response appropriately • undertakes reception responsibilities by greeting visitors and arranging refreshments; • ensures office supplies such as stationery and equipment are maintained. • Take customer feedback and report to management • Plan company diary and manage all appointments • Set reminders for meetings and send reminder emails to all staff regarding their upcoming appointments • Help management with admin tasks JOB DESCRIPTION OFFICE MANAGER/4161: Duties Include: • Oversee and manage daily office operations, ensuring all tasks are completed efficiently and effectively. • Manage the office budget and procurement of supplies, equipment, and services. • Organize, manage and delegate tasks of scheduling meetings, appointments, and travel arrangements. • Ensure that all employees are following company regulations • Develop and implement office policies and procedures to ensure smooth and efficient operation. • Manage and maintain office equipment, ensuring it is in good working order and that repairs and maintenance are scheduled as required. • Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately. • Coordinate with the IT department to ensure office hardware and software are correctly functioning. • Manage and maintain relationships with vendors and service providers, ensuring they provide quality company services. • Coordinate clients request with management to ensure timely response to the clients. • Identifying and raising any findings from weekly office inspections, escalating as necessary • Provide comprehensive administrative support and assigning duties to the employees • Ensure that Health and Safety and other statutory requirements are adhered to • Regular meetings with managing agents to ensure all compliance documentation is filed and systems are updated • Develop and maintain successful relationships with clients, 3rd party contractors and suppliers
Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time
LUXURY RETAIL SALES ASSISTANT LADIESWEAR KNIGHTSBRIDGE Please only apply if you have worked for a luxury ladieswear brand as a Sales Assistant. I am working with an internationally renowned luxury Italian brand in search of a Sales Assistant. for their Knightsbridge store. This Italian brand has since amassed a loyal following of high-profile clients, including celebrities and royalty. Luxury Ladieswear Retail Sales Assistant Summary : • Maximise sales and provide excellent customer and after-sales service. • Nurture all client relations - both old and new. • Keep up to date with fashion trends and competitors. • Showcase strong teamwork skills and support your colleagues. • Promote the brand culture, always acting as a brand ambassador. • Maintain organisation, grooming, and visual store standards while adhering to guidelines. • Actively support management to ensure compliance and standards. Luxury Ladieswear Retail Sales Assistant Requirements: • Have worked for a luxury ladieswear brand as a Sales Assistant. • Excellent customer service skills, someone who has dealt with VIP clientele • You are goal-oriented and work well towards achieving targets, whether individually or as a team. • Well presented, well spoken with excellent knowledge of the luxury retail arena when it comes to styles and fabrics Cover the above? Then apply now Due to the large number of applications received, we can only reply to shortlisted applicants). Please apply through this advert only. Apply through this advert only (we are not accepting telephone o email enquiries). Key words: Sales Assistant : Sales Assistant : Sales Consultant : Sales Associate Senior Sales Assistant #Selfridges #harrods #sloanstreet #bondstreet #Rolex #luxuryrecruitment #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryretail #luxuryretailjobs #Burberry #Cartier #Chanel #ChristianDior #Fendi #Gucci #Hermès #JimmyChoo #londonfashion #LouisVuitton #RalphLauren #retail #SalesAssociate #salesassistant #TOMFORD #Valentino #Versace #AlfredDunhill
DUTIES AND RESPONSIBILITIES - - Delivering excellent service to ensure high levels of customer satisfaction. - Motivating the sales team to meet sales objectives by training and mentoring staff. - Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Ensuring store compliance with health and safety regulations. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits. - Undertaking store administration duties such as managing store budgets and updating financial records. - Monitoring inventory levels and ordering new items. SKILLS, EXPERIENCE AND QUALIFICATIONS REQUIRED - - Coordinate daily Front of the House and Back of the House restaurant operations. - Deliver superior service and maximize customer satisfaction. - Respond efficiently and accurately to customer complaints. - Regularly review product quality and research new vendors. - Organize and supervise shifts. - Appraise staff performance and provide feedback to improve productivity. - Estimate future needs for goods, kitchen utensils and cleaning products. - Ensure compliance with sanitation and safety regulations. - Manage restaurant’s good image and suggest ways to improve it. - Control operational costs and identify measures to cut waste. - Create detailed reports on weekly, monthly and annual revenues and expenses. - Promote the brand in the local community through word-of-mouth and restaurant events. - Recommend ways to reach a broader audience (e.g. discounts and social media ads) - Train new and current employees on proper customer service practices - Implement policies and protocols that will maintain future restaurant operations.
We are seeking an enthusiastic and friendly Waitress to join our team at Mumbai Square. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to thrive in a fast-paced environment. As a Waitress, you will play a key role in ensuring our guests have an exceptional dining experience. Key Responsibilities: Customer Service: Greet guests promptly and courteously, presenting menus and providing detailed information when asked (e.g., about portions, ingredients, or potential food allergies). Order Taking: Accurately take food and beverage orders, relaying them promptly to the kitchen and bar. Service Delivery: Serve food and beverages in a timely manner, ensuring accuracy and quality presentation. Guest Interaction: Check in with guests to ensure they are enjoying their meals and take action to correct any problems. Up-selling: Make recommendations and inform guests of special menu items, promotions, or restaurant events. Payment Processing: Prepare checks and process guest payments using POS systems. Cleanliness: Maintain cleanliness and organisation of the dining area, including tables, chairs, and floors. Ensure all service areas are stocked and prepared for service. Team Collaboration: Work collaboratively with other staff members to ensure efficient service and guest satisfaction. Complaint Handling: Address any guest complaints or concerns promptly and professionally, escalating to the manager as necessary. Compliance: Adhere to all health and safety regulations, including food safety standards. Qualifications: Experience: Previous experience as a waitress or in a customer service role preferred. Skills: Excellent communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Knowledge: Familiarity with restaurant POS systems and cash handling procedures. Appearance: Professional appearance and demeanor. Physical Requirements: Ability to stand, walk, and carry heavy trays for extended periods. Must be able to handle occasional lifting of up to 25 pounds. Availability: Flexible schedule, including weekends, evenings, and holidays. Education: High school diploma or equivalent preferred.
We are currently seeking an enthusiastic, passionate and experienced Kitchen Fitter to join our team at JUWEL BUILDERS LTD in London. You will be joining a well-known company in the region and will play a pivotal role for the smooth growth of our business. We are currently in need of a skilled Kitchen Fitter to match the expansion of our business and to meet the enhanced customers’ demand. KEY DUTIES AND RESPONSIBILITIES: The prospective applicant needs to demonstrate the following: · Ensuring compliance with building regulations and health and safety standards. · To examines drawings and specifications to determine job requirements. · To selects and measures appropriate wood and cuts, shapes and drills to specification using saws, planes, chisels and other power or hand tools. · To aligns and fixes prepared wood pieces by screwing, nailing, gluing and dowelling to form frames, shop fronts, counter units, decking, theatrical sets, furniture, small wooden craft, scale models and wooden templates. · To maintains and repairs woodwork and fittings. · To checks accuracy of work with square, rule and spirit level In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details. Experience in the similar role for 3 years is desirable. If you are a skilled Builder looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Working Hour: 37.5 Hours per week