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We are currently seeking a talented and passionate cocktail bartender to join our dynamic team at the rotunda restaurant at kings place. The ideal candidate should have a strong background in mixology, excellent customer service skills, and the ability to work in a fast-paced environment. Key responsibilities of the role: · prepare and serve a variety of high-quality cocktails with precision and creativity · interact with customers to take drink orders and provide recommendations · maintain a clean and organized bar area, ensuring compliance with health and safety regulations · handle cash transactions and maintain accurate records of sales · collaborate with the team to ensure smooth operation of the bar and overall customer satisfaction · uphold the highest standards of customer service and professionalism requirements: · proven experience as a cocktail bartender in a similar setting · extensive knowledge of spirits, cocktails, and mixology techniques · excellent communication and interpersonal skills · ability to work in a fast-paced environment and handle multiple tasks simultaneously · strong attention to detail and cleanliness what do we offer in return? · company sick pay · 50% discount in our restaurant and 25% off at our cafes · holidays increase with length of service · loyalty bonuses in line with the length of service. · one paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back · retail, grocery and gym discounts · cycle to work scheme · refer your friend scheme · learning and development portal and further education with apprenticeship programs · g&f support scheme · wecare: 24/7 online gp, mental health support, financial and legal wellbeing, get fit programmes, and many more for you and your family members · hospitality action – access to a confidential employee assistance programme (eap) a little bit about us green & fortune is a company that encourages people to bring their own personality to the table. And this is exactly what we want in rotunda, our busy bar and restaurant, people with bags of personality. Rotunda is a british restaurant with a large bar situated in the vibrant music and arts hub of kings place in king’s cross. It has a great canal side location, a multi-functional private dining room and an extensive outside terrace. Since launching in 2008, green & fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic london venues that consist of kings place in kings cross, sea containers and rose court on south bank and central hall in westminster. If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role. We are fully committed to supporting individuals with disabilities in applying for our vacancies. If you have a disability and require support throughout the recruitment process, please contact our people team and let us know what adjustments you may need. We appreciate every applicant who takes the time to submit their cv. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the uk.
Restaurant Manager Full job description Job Title: Restaurant Manager Location: Battersea. Contract: Full time. Salary: £ 35.000 per year. Responsibilities: · Be a Team Player who always brings a positive attitude to the workplace with great communication skills. · Work as a team member with co-workers to complete tasks efficiently and effectively. · Forecast and deploy labour effectively, create team rotas to meet targets/budgets. · Oversee daily operations and confidently run busy shifts, ensuring a seamless experience for our guests. · Handle P&L management, stock control, meeting targets, and submitting reports. · Ensure all compliance/health and safety standards are met. Keeping the store running smoothly. Ensure compliance with licenses, risk assessments, and health & safety standards. · Drive sales, profit and service excellence for your restaurant and completing financial reports/stock takes. · Team Management: monitor quality of service and performance, coach and inspire your team. Manage and develop the team, inspiring and incentivise them to deliver 5-star service. · Be a creative manager, coming up with innovative ideas to make your site the best place to visit and work. · Recognise knowledge gaps in the team and report back to the manager and contribute to making trainings plan to address those gaps going forward. · Keep on top of your share of administrative tasks and record keeping, as well as making sure your team do the same. · Perform other duties as assigned by the owners. Criteria: Be a people person, motivated to support a talented team, a natural teacher. Be methodical, diligent and have good attention to detail. Be passionate about coffee, drinks, beverages, cooking, tasting, and teaching others how to be the same. Excellent food and beverage knowledge. A strong background in hospitality. Have experience working in fast-paced customer service roles in a professional environment. Be flexible and able to multitask. Be patient, able to work quickly, calmly, and efficiently. Have enthusiasm to develop your skills and knowledge. Have good work ethic, communication, and time management skills. Benefits: Competitive salary. 28 day’s holiday pay. Staff meal provided. Free food and beverages all day long. To apply for this position please attach a cover note explaining a bit about yourself! Job Type: Full-time Pay: £35,000.00 per year Performance bonus if targets are meet Manage Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (preferred) Experience: Supervising experience: 1 year (preferred) Restaurant management: 1 year (preferred) Food management: 1 year (preferred) Bar management: 1 year (preferred) Work Location: In person
Assistant Manager at Heroica Lounge - The Pizza Bus Position: Assistant Manager Location: Heroica Lounge, Royal Victoria Docks Salary: £30,000 plus bonus Employment Type: Full-Time About Us: Heroica Lounge - The Pizza Bus is a unique dining experience located at Royal Victoria Docks. We serve delicious pizzas and a variety of beverages in a vibrant and lively atmosphere. We are committed to providing exceptional service and unforgettable experiences for our guests. Job Description: We are seeking a dynamic and motivated Assistant Manager to join our team. The successful candidate will assist in managing daily operations, ensuring high standards of service, and supporting the team to deliver an excellent dining experience. Responsibilities: Assist the General Manager in overseeing all aspects of the restaurant’s operations Supervise and train staff, ensuring excellent customer service Handle customer inquiries and resolve any issues promptly Manage inventory and order supplies as needed Ensure compliance with health and safety regulations Monitor and maintain cleanliness and organization of the restaurant Support in planning and executing events and promotions Assist with financial management, including budgeting and payroll Contribute to a positive and collaborative team environment Requirements: Previous experience in a supervisory or management role in the hospitality industry Strong leadership and team management skills Excellent communication and interpersonal abilities Ability to work in a fast-paced environment Strong problem-solving skills and attention to detail Flexibility to work evenings, weekends, and holidays as needed Passion for providing exceptional customer service Benefits: Competitive salary of £30,000 plus performance-based bonus Opportunities for professional development and career advancement A vibrant and friendly work environment Staff discounts on food and beverage Heroica Lounge - The Pizza Bus Royal Victoria Docks, E16 1FA Join our team and be a part of a unique and exciting dining experience!
Seeking a bubbly and experienced baristas/waitress to join our team, in Walthamstow. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. We offer flexible working conditions and happy to offer up to 6 days per week for those who want plenty of hours. The ideal candidate should have experience working in a fast paced environment and have the ability to work under pressure. The role also includes multi-tasking so being to prioritise your duties will be key.. . As front of house, the ideal candidate must have good verbal English, be friendly with good customer service skills. You must have a minimum 6 months experience working as a Barista to successfully apply for this role. As a barista you will amaze our clients with your coffee knowledge and you will be able to deliver great customer service, and of course make amazing coffee. • Have an enthusiastic can-do attitude • Deliver unforgettable customer service with a smile maintaining a positive brand image • Be an excellent team player • Arrive equipped with a desire to succeed in your role • Thrive working under pressure • Demonstrate outstanding timekeeping and reliability • Have a safety-first mind set • Make outstanding coffee and products. Show off your latte art – get creative! Ensure a clean, fully operational coffee station. Proactively maintain all compliance standards. • Handling cash and operating the cash register Complying with Food Handling & Hygiene standards • Complying with Health & Safety regulations Join us and be part of a team that values passion, energy, and exceptional service. Apply today and start crafting memorable moments with us!
Description: A unique opportunity for an ambitious Sous Chef! Pear Tree Cafe Battersea Park is a 300+ cover independent all-day cafe/restaurant set in the middle of this stunning London park. We have an immediate vacancy for a self-motivated and well-organised Sous Chef to run the kitchen, along side a Head Chef. Serving breakfasts, brunches, light lunches, bar snacks and sourdough pizzas, the cafe will cater for both eat-in and takeaway customers. Its open from 8.00am until dusk and we extend our hours and offering for summer evenings with informal park dining. The food and dishes are fresh and thoughtfully crafted, menus are seasonally driven, with an emphasis on quality and provenance. Our food has a fantastic reputation and we are hoping to find the right candidate to grow with us, evolve our style and contribute directly. As Sous Chef, you will be responsible for all aspects of the day to day running of your kitchen, including: Managing and training the team of up to 10 chefs and KPs Kitchen service Driving sales Quality assurance Food G.P. Stock management Health, Safety and Hygiene Compliance with statutory regulations and legislation Promoting the goals of the organisation on a daily basis with each employee Required skills and experience: · Minimum of 1 years as a Sous Chef in a similar unit · Boundless energy and enthusiasm · Strong team leader · Customer focused · Financially aware We are looking for an enthusiastic professional Sous Chef capable of running an efficient all-day kitchen, leading by example, and mentoring staff. You must be comfortable taking direction from the business owners and be able to operate as a member of a management team, working to the same end goals, with customer experience being paramount. Previous experience in a similar unit is essential, as is catering for high volumes. Benefits: Salary: £19.00 p/h depending on experience Company Pension Scheme Meals and drinks whilst on duty Full Time / Part Time: Full Time Position: Sous Chef Years of Experience needed: 1 year as head / sous chef Pay: £42-44k pa / £19 pa
RESTAURANT MANAGER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Restaurant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. Key Responsibilities: · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary. · Mainly Monday- Friday. · Quarterly bonus scheme · Great working hours: 08:00-16:00
About Us Are you ready to immerse yourself in an exhilarating career with one of London's premier escape rooms and events companies? Welcome to Fox in the Box London, an established powerhouse in the entertainment industry. Here, we combine creativity and excitement to deliver unforgettable experiences for our guests. Join our dynamic team and be part of a fast growing company that values innovation, collaboration, and professional growth. If you're passionate about creating memorable adventures and thrive in a vibrant, ever evolving environment, Fox in the Box London is the perfect place for you! Role The role of the Facilities and Events Manager at Fox in a Box London is to oversee and manage the day to day operations of the escape rooms. They are responsible for ensuring compliance with fire safety regulations, workplace health and safety standards, and property management requirements. The Facilities and Events Manager develops and implements operational procedures and policies to enhance efficiency and customer satisfaction. They also manage and train supervisory staff members, handle customer enquiries and feedback, and collaborate with the CEO and other team members to develop strategies for business growth and improvement. The Facilities and Events Manager is also responsible for handling the Corporate Proposals process, from initial contact and consultations to creating customised packages tailored to the specific needs and preferences of our corporate clients. Additionally, the Facilities and Events Manager monitors inventory levels, equipment, and supplies necessary for the operation of the business and stays up to date with industry trends and best practices to continuously improve operations. Job Description: Facilities and Events Manager - Fox in a Box London Escape Rooms We are seeking a highly organised and detail oriented Facilities and Events Manager to join our team at Fox in a Box London Escape Rooms. As the Facilities and Events Manager, you will play a key role in ensuring the smooth and efficient operation of our escape rooms, while maintaining compliance with fire safety, workplace health and safety, and property management standards. Reporting directly to the CEO, you will have a wide range of responsibilities aimed at creating a safe and enjoyable experience for our customers, visitors and staff. Responsibilities - Oversee and manage day to day operations of Fox in a Box London Escape Rooms. - Ensure compliance, including with fire safety regulations, workplace health and safety standards, and property management requirements. - Develop and implement procedures and policies to enhance efficiency and customer satisfaction. - Conduct regular inspections and audits to identify and address any operational or safety issues. - Manage and train staff members to maintain high levels of customer service and operational excellence. - Collaborate with the CEO and other team members to develop and implement strategies for business growth and improvement. - Monitor and maintain inventory levels, equipment, and supplies necessary for the operation of the facilities, to ensure expenditure is within budget. - Act as a liaison between the senior management team and supervisory staff, ensuring effective communication and coordination. - Handle customer enquiries, feedback, and complaints in a professional and timely manner. - Stay up to date with industry trends and best practices to continuously improve the operations of Fox in a Box London Escape Rooms. - Respond to Corporate enquiries, create customised proposals tailored to the requirements of our clients. - Promote the escape rooms as a unique and engaging option for corporate team building activities and events. - Work closely with the clients to ensure smooth planning and execution of the events; providing exceptional customer service throughout the process. - Collaborate with the marketing team to create marketing materials and strategies targeted at gaining new clients. ** Requirements** - Proven experience in operations management, preferably in the hospitality, retail or entertainment industry. - Strong knowledge of fire safety regulations, workplace health and safety standards, and property management principles. - Excellent organisational and time management skills, with the ability to prioritise and multitask effectively. - Strong leadership and team management skills, with the ability to motivate and inspire staff members. - Exceptional problem solving and decision making abilities, with a keen attention to detail. - Excellent communication and interpersonal skills, with the ability to collaborate and coordinate with various stakeholders. - Proactive mindset and ability to adapt to a fast paced and dynamic environment. - Proficiency in using computer software and systems related to operations management. ** Benefits** - Competitive salary and opportunities for advancement - Annual bonus - Holiday pay - Pension - Training and support - Fun and collaborative work environment - Discounts on our escape room experiences for yourself and friends/family If you are passionate about delivering exceptional customer experiences and ensuring the smooth operation of our escape rooms, we would love to hear from you. Join our team at Fox in a Box London and be a part of creating unforgettable moments for our customers.
Our client has a great opportunity for a Senior Buyer, the role is supporting the Sizewell C contract and will be based at the main office. However, there is an expectation to travel to the Sizewell C site. Office hours; fulltime Monday – Friday, with some SMART working flexibility, Travel within the UK to stakeholders, supplier visits, functional team meetings etc will be required. The role will be primarily accountable for the management of the end-to-end procurement activities for the sourcing of subcontracts, materials, plant, and equipment for the Sizewell C contract. There may also be a requirement to support other contracts in the Business Unit as required. Activities will include compiling procurement strategies, preparation of RFQ’s / ITT’s, management, and evaluation of returns, and making sourcing recommendations to award contracts. The individual will be required to manage specific supply chains within the Contract to monitor performance and drive continuous improvement to support Contract and Business Unit key objectives. The role has a requirement to develop a suitable supply chain capacity and expertise, develop relationships with new suppliers where appropriate, and embed collaborative working with the customer, alliance partners and the supply chain. Who we're looking for• The ability to adopt a pragmatic, yet disciplined approach to process compliance, is essential • Experience of Oracle R12 or other ERP systems and Jaggaer e-procurement platforms advantageous; however, training can be provided if applicant has no experience of these • An understanding of how to run end to end procurement projects from market research, through sourcing, to contract and supplier management • Experience in Category Management, SRM and SPM is desirable • Results orientated with the ability to plan and deliver against bid / project milestones • Well-developed negotiation skills are essential, along with experience of running tenders and negotiating complex deals of high value/ business impact, with a track record of delivering value • Analytical, numerically astute with well-developed problem-solving abilities • Well-developed commercial nous and an awareness of financial risks and how to manage them • Robust problem-solving skills, ability to use own initiative to identify areas of improvement and propose solutions
Job Overview: As a Tyre Fitter at Outens Auto Centre, you will be responsible for the efficient and accurate fitting, repair, and maintenance of tyres on a variety of vehicles. You will ensure that all work is completed to the highest standards, providing our customers with safe and reliable tyre solutions. Duties: - Fitting and balancing new tyres to vehicles - Repairing punctures and damages on tyres - Rotating and balancing tyres - Conducting wheel alignments - Inspecting and identifying tyre wear patterns - Providing excellent customer service - Using hand tools and power tools effectively - Maintaining a clean and organized work environment - Ensuring compliance with health and safety regulations Experience: Previous experience as a Tyre Fitter or in a similar role Strong mechanical skills and a good understanding of tyre fitting procedures Ability to work efficiently and accurately in a fast-paced environment Proficiency in using hand tools and power tools Excellent customer service skills Capability to handle heavy lifting tasks Strong attention to detail and problem-solving abilities Valid driver's license If you have the necessary skills and experience as a Tire Technician, we invite you to apply for this exciting opportunity to be part of our team. Job Types: Full-time, Permanent Pay: £20,000.00-£25,000.00 per year Benefits: Company events Company pension Employee discount Free parking On-site parking Bonus scheme Tips Schedule: Monday to Saturday Experience: tyre fitting: 2 years (required) Licence/Certification: Driving Licence (preferred) Work Location: In person
Join our team as a skilled Barista at our dynamic café in Chiswick, London! We are looking for enthusiastic professionals with experience in a busy café environment, capable of crafting a variety of espresso-based drinks and managing table service. In this role, you will be a key player in creating a welcoming atmosphere for our customers. Key Responsibilities: Prepare coffee, fresh juices and cocktails. Serve tables and support front-of-house activities. Handle customer payments. Manage and maintain the beverage operation, ensuring safety, cleanliness, and compliance with legal standards. Benefits: Competitive monthly incentives. Access to wine training and professional development courses. Complimentary meals during shifts. Share tips with team members. Enjoy a 20% discount on personal purchases from our shop. Paid holidays. Enhance your career with us where your expertise will make a direct impact!
Job Overview: We are seeking a skilled and experienced Head Chef to join our team. As the Head Chef, you will be responsible for overseeing all aspects of food production and ensuring the highest quality of culinary offerings. This is a leadership role that requires strong supervisory skills and a passion for delivering exceptional dining experiences. Responsibilities: - Manage and coordinate all food preparation and cooking activities - Create and develop innovative and delicious menu items - Ensure compliance with food safety and sanitation standards - Train and supervise kitchen staff, including assigning tasks and monitoring performance - Collaborate with restaurant management to plan and execute special events or themed menus - Maintain inventory levels and order supplies as needed - Monitor food costs and implement cost-saving measures without compromising quality - Stay updated on industry trends and new culinary techniques Qualifications: - Proven experience working in a high-volume restaurant as a Head Chef or similar role - Strong leadership skills with the ability to motivate and inspire a team - Extensive knowledge of culinary techniques, flavor profiles, and food presentation - Excellent organizational skills with the ability to multitask in a fast-paced environment - Knowledge of food safety regulations and best practices - Ability to work well under pressure and meet deadlines - Strong communication skills to effectively interact with staff, management, and customers Skills: - Food production expertise - Proficient in food safety standards and practices - Experience in restaurant operations - Supervising kitchen staff - Strong leadership abilities - Culinary creativity and innovation - Food preparation techniques - Cooking skills across various cuisines - Team management capabilities We offer competitive compensation based on experience. If you are a talented Head Chef looking for an exciting opportunity to showcase your culinary skills in a dynamic restaurant environment, we would love to hear from you. Apply now! Job Type: Full-time Pay: £24,641.23-£35,000.00 per year Benefits: Company pension Discounted or free food Employee discount Experience: Chef: 1 year (preferred) Cooking: 1 year (preferred) Licence/Certification: Food Hygiene Certificate (preferred) Work Location: In person Application deadline: 01/07/2024 Expected start date: 10/07/2024
Job description Taco Taco is born from the idea of bringing high quality taco's into the fast casual dining market. Our motto is 'Anything Can Taco' . We want to break the boundaries of traditional Tacos, offering unique flavour combinations alongside high quality sourced ingredients. Taco Taco aims to deliver amazing food, with a focus on excellent customer service. We are looking for a General Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. It's vital we find someone who loves working with local communities, has a passion for great food and hospitality, and who is prepared to go the extra mile to create unforgettable guest and team member experiences. Someone who thrives in a busy service and who takes initiative to solve challenges and create systems to drive efficiencies. At Taco Taco we offer: - A bonus scheme, which actually pays out; - Training and development opportunities - personal development plans and internal workshops. - Full-time contract - Great prospects in a new & growing company - Competitive salary - Discounted Food - Up to £44K annual salary PREVIOUS RESTAURANT GENERAL MANAGER EXPERIENCE IS REQUIRED. General Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both the front and back of the house. We are a start up so we want someone confident to impose themselves on the company, and has one eye on the long term goals of the company. The "day to day" as a General Manager includes: - Leading shifts and delivering the Taco Taco service at all times - Maintaining back office duties (keeping on top of all admin e.g., rotas, ordering, reviews, reports) - Overseeing food and drinks quality, ensuring high consistency at all times - Driving sales and inspiring your team, keeping them motivated, engaged and happy! - Ensuring all corporate and delivery platforms are kept to a high standard, and orders are met efficiently and effectively - Flash reporting and ensuring KPI's are exceeded - Ensuring compliance with all Health and Food Safety and security procedures (e.g. cash handling and stock control) We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. We are a dynamic and rapidly growing business that first opened our doors in September 2023. Thanks to our commitment to quality and customer satisfaction, we have quickly expanded, opening a second store in Peckham. Our success doesn't stop there; we are excited to announce that a third location is on the horizon, set to open soon in Canary Wharf. This rapid growth provides exciting opportunities for career advancement and the chance to be part of a thriving team from the ground up. Join us and contribute to a brand that is making its mark in the industry.
Gerry’s Club is an iconic and prestigious members club nestled in the heart of Soho. With a rich history and a reputation in the industry, we are seeking an experienced and dynamic General Manager to lead our team and elevate the member experience to new heights. Our General Manager will be expected to work alongside the active ownership team to achieve the below roles: Leadership and Team Management: Recruit, train, and supervise bar staff, ensuring a high level of professionalism and customer service. Foster a positive work environment, encouraging teamwork and motivation among the staff. Conduct regular staff meetings and training sessions to maintain high standards. Operational Management: Oversee day-to-day operations, ensuring smooth and efficient running of the bar. Monitor inventory levels, order supplies, and manage stock control to prevent shortages or wastage. Customer Service: Ensure a high standard of customer service is maintained, addressing customer concerns promptly and effectively. Create a welcoming atmosphere, encouraging repeat business and positive word-of-mouth. Compliance and Licensing: Ensure the bar operates in compliance with all relevant laws, regulations, and licensing requirements. Implement health and safety protocols to create a safe environment for customers and staff. Entertainment and Events: Help to organise and coordinate events, live music, and entertainment. Communication: Maintain open and effective communication with the bar owners, staff and suppliers. Progression: An achievable bonus structure can be discussed. There is also the option of development within the owner’s wider ownership pool within the hospitality.
Our bustling independent café nestled in the heart of Mayfair (Central London), is seeking an experienced and enthusiastic Café Supervisor to work closely with the Café Manager to lead our fantastic team of baristas. You will be joining at a time in which we are gearing towards exciting expansion plans, offering unique potential career opportunities for the right individual. Role Overview: As a Café Supervisor, you will play a pivotal role in ensuring the smooth operation of our café. You will be responsible for overseeing daily activities, maintaining high standards of customer service, and motivating our team to deliver exceptional coffee experiences. Key Responsibilities: • Supervise, inspire and support the barista team so that everyone performs to their absolute best. • Encourage and create a vibrant and sociable place of work • Ensure an efficient and friendly service • Manage daily operations, including opening and closing procedures • Maintain high standards of cleanliness and organisation • Train and mentor new staff, fostering a positive and team-focused environment • Handle customer enquiries and resolve any issues with professionalism • Monitor inventory levels and assist with ordering supplies • Ensure the café is always appropriately stocked • Ensure compliance with health and safety regulations What We’re Looking For: • Proven experience in a supervisory role within a fast paced coffee environment. • Strong leadership and communication skills • A commitment to delivering an unrivalled customer experience • Exceptional customer service skills with a friendly and approachable demeanor • Ability to work under pressure in a fast-paced environment • Attention to detail and a commitment to maintaining high standards • Passion for coffee and a deep understanding of coffee preparation and equipment Contract: Full-Time/Permanent Competitive Hourly Rate: £13.50 - £14.50/hr depending on experience Benefits: • Enjoy convenient opening hours that will allow you to still enjoy your day after work. The café is closed on Sundays and Bank Holidays. • Enjoy free unlimited hot drinks during your shifts • Recharge with a free lunch during every shift. • Fully paid lunch shift • Celebrate your birthday with a paid day off. • Service length holiday accrual • Great flexible shift times • Annual pay review • Pension scheme • Team Socials If you are an experienced café professional with a passion for leading a team and delivering exceptional customer service, we would love to hear from you!
We are seeking a dynamic and results-oriented General Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a commitment to delivering outstanding guest experiences. Key Responsibilities: Manage all aspects of restaurant operations, including front-of-house and back-of-house activities. Lead, mentor, and develop staff to provide exceptional service and uphold our restaurant's standards. Oversee inventory management, ordering, and scheduling to ensure efficiency and profitability. Implement and maintain high standards Handle customer inquiries, feedback, and complaints promptly and professionally. Develop and execute marketing and promotional strategies to attract and retain customers. Ensure compliance with health, safety, and sanitation regulations. Monitor financial performance, including budgeting, cost control, and revenue generation. Foster a positive work environment and team culture. Qualifications: Proven experience as a Restaurant Manager or in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Solid understanding of restaurant operations and financial management. Ability to work in a fast-paced environment and handle stressful situations with grace. Strong problem-solving skills and attention to detail. Flexibility to work evenings, weekends, and holidays as required. Proficiency in restaurant management software and Microsoft Office. What We Offer: Competitive salary and performance-based bonuses. Opportunities for professional growth and development. A dynamic and supportive work environment. The chance to be part of a dedicated team and contribute to our restaurant's success.
About Us: Fin2Go Ltd is a leading Money Service Business (MSB) dedicated to providing top-notch financial services to our clients. We specialize in money transfers, currency exchange, and other financial services. Our team is committed to ensuring compliance with all regulatory requirements while delivering exceptional customer service. Job Summary: The Office Manager is responsible for overseeing the daily operations of our office, ensuring efficient administrative support, and maintaining compliance with financial regulations. This role requires a detail-oriented, organized, and proactive individual with excellent communication skills and a strong understanding of financial services. Key Responsibilities: Administrative Management: Oversee and manage daily office operations. Coordinate and schedule meetings, appointments, and travel arrangements. Maintain office supplies inventory and place orders as needed. Ensure the office environment is clean, organized, and professional. Financial Compliance: Monitor and ensure compliance with all regulatory requirements specific to money service businesses. Maintain accurate records of all financial transactions and customer interactions. Prepare and submit compliance reports to regulatory authorities as required. Customer Service: Provide excellent customer service by addressing client inquiries and resolving issues promptly. Assist clients with money transfers, currency exchanges, and other financial services. Manage customer accounts and ensure all information is up-to-date and accurate. Team Coordination: Supervise and support administrative staff, providing training and guidance as needed. Facilitate communication between different departments to ensure smooth operations. Conduct performance reviews and provide constructive feedback to team members. Operational Efficiency: Implement and maintain office procedures to enhance efficiency and productivity. Manage office budgets and expenses, ensuring cost-effective operations. Assist in the development and implementation of office policies and procedures. Qualifications: High school diploma or equivalent; Bachelor’s degree in Business Administration or related field preferred. Proven experience as an Office Manager or in a similar administrative role. Knowledge of financial regulations and compliance requirements for money service businesses. Strong organizational and multitasking skills. Excellent verbal and written communication skills. Proficiency in MS Office (Word, Excel, Outlook) and familiarity with office management software. Ability to work independently and as part of a team. Attention to detail and problem-solving skills. Benefits: Competitive salary of £39,500 per year. Paid time off and holidays. Professional development opportunities. Supportive and collaborative work environment. How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this position. Fin2Go Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials as well as occasional trips to ‘il bel paese’ - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business
New Caribbean restaurant seeks restaurant floor manager. This is a unique role, where by you will manage a restaurant that has 26 covers - doing 80 covers in 6 hours. The selected candidate must be able to manage 50 - 70 covers a week building up to 200 covers a week. we are a small team of 3 staff and currently looking for a strong full time supervisor/ assistant manger - who is looking for the opportunity to develop their own management skills and premote the business. The ideal candidate must be able to self manage their hospitality, abilities as well learn new styles and techniques. the candidate must be willing to work independently on quiet nights, with support on the busiest nights of the week. Hours 16 + hours a week. 14.00 + Duties Recruiting, training and supervising new staff. Ensuring compliance with licensing, hygiene and health and safety legislation. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations and managing bookings. (Essential) Greeting and advising customers. Problem solving. Keeping statistical and financial records. (Essentials) Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant.
Key Responsibilities - Develop procurement strategies for luxury goods. Preferably with Chinese language skills for the East Asian market. -Build and maintain supplier relationships, negotiate terms, and manage contracts. -Conduct market research to identify suppliers and products that fit the company brand. -Monitor supplier performance and resolve issues promptly. -Assist in managing the procurement budget and cost-saving initiatives. -Maintain accurate procurement records and ensure compliance with trade regulations. -Prepare purchase orders and coordinate timely deliveries. -Stay updated on industry trends and best practices. -Offer detailed brand and product information to assist purchasing decisions. -Provide excellent customer service to passengers selecting luxury products. Work towards sales targets by delivering outstanding service. Who are we looking for (qualifications, experience and skills) -Ideal education includes a bachelor’s degree in business, Supply Chain Management, or a related field. -2-3 years’ experience in procurement or sales, preferably in luxury goods. -Proficiency in Mandarin for client communication. -Strong analytical skills for cost-saving and market trends. -Familiarity with procurement software and Microsoft Office. -Knowledge of international trade regulations. -Excellent organizational, negotiation, and communication skills. -Ability to collaborate effectively in team environments.
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £33k per year Benefits: - Monday to Friday - Company events - Free food - Schedule: - 9 hours shift – 45 hours weekly. :
Are you a dynamic and organised professional looking to make a significant impact on a growing business? We are seeking a talented Restaurant Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our restaurant. Key Responsibilities: - Oversee the smooth running of the restaurant on a daily basis. - Plan catering services and direct staff accordingly. - Decide on the range and quality of meals and beverages to be provided. - Liaise with customers to meet their requirements. - Purchase or direct the purchasing of supplies and arrange for the preparation of accounts. - Monitor the quality of food, beverages, and waiting services to ensure they meet required standards. Ensure kitchen and dining areas are kept clean and adhere to hygiene standards. - Collaborate with staff to plan and arrange food preparation. Organise the provision of waiting or counter staff. - Ensure supplies are used properly to prevent wastage and loss, and keep within budget limits. - Determine staffing, financial, material, and other short- and long-term requirements. - Organise shifts and scheduling. - Greet and serve customers, handle enquiries and complaints effectively. - Ensure compliance with statutory hygiene requirements. - Oversee stock levels and manage supplies to prevent wastage. Skills, Experience, and Qualifications: Experience: Proven experience as a Restaurant Manager or in a similar role, with a minimum of 3 years experience desirable. Organisational Skills: Excellent organisational and multitasking abilities. Communication Skills: Strong communication and interpersonal skills. Customer Service: Excellent customer service and operational skills. Language Proficiency: Proficiency in English (both written and spoken) for communication with colleagues and customers. Management Experience: Experience in managing waitstaff and ensuring food quality. Industry Knowledge: Knowledge of catering operations, both front and back of house. Initiative: Ability to use initiative and possess strong organisational skills. Interest: Genuine interest in the restaurant industry. Reliability: Trustworthy and reliable. Confidentiality: Ability to handle confidential information with discretion. Compensation: Salary: £35,500 - £39,500 depending on experience. Hours: 37.5 hours per week.
Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year
Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Sands End Arts & Community Centre (SEACC), an independent charity (charity no. 1191900), are looking for a highly motivated, enthusiastic and entrepreneurial individual to manage our in-house café, The Walnut Tree Café. About the Walnut Tree Café The Walnut Tree Café is open 7 days a week and serves food and beverages to the local community. Offering both indoor and outdoor seating on the corner of South Park, it is a popular amenity for local people and is the main hub of SEACC. The person we are looking for This is an exciting opportunity for someone with excellent people skills and at least two years’ experience of managing a successful food and beverage outlet. The role is part-time, with flexible working arrangements available, and offers a unique chance to join a dedicated team that are already running a popular café in a wonderful location, with the ambition of increasing café footfall and revenue and embedding a new training and employment programme into the running of the café. Main areas of responsibility, including but not limited to: -Support current staff to better manage the day-to-day Walnut Tree Café operations, including training for a team of Learning Disabled and non-disabled staff - Develop a strategy for the overall operational metrics & sales targets of the Walnut Tree Café, with a focus on driving sales and maximising profitability - Ensure consistency in customer experience, quality, and compliance measures - Ensure a safe and supportive learning and working environment for all staff and volunteers - Successfully managing peak trading periods and having a pro-active approach to upscaling rotas and factoring in weather conditions - The continuous identification of operational best practice through interaction with the company wide team The successful applicant will have the following attributes: Essential: Clear communication skills Previous experience of leading a busy food and beverage-based business to high standards Track record of creating and delivering training programmes to front-line teams Proven experience of managing and developing at least 2 full time staff Food Hygiene Level 2 Desirable: Located within easy commuting distance of the Centre Direct experience of training Learning Disabled adults Experience of working within a community centre or community café Terms and Conditions: £20/hour, 1 day/8 hours per week. One-year fixed term contract. Statutory pension and sick pay 6.6 weeks of holiday per year, prorated and based on hours worked in previous 52 weeks Probationary period of 3 months (to include a 1 month formal review) 8 week notice period after confirmation in post To apply: Please send a few sentences/cover letter demonstrating how your experience meets our ‘Essential’ and ‘Desirable’ person criteria via JobToday. The closing date for applications is 15th July at 10am and late applications will not be accepted. Interviews will take place week commencing 22nd July at Sands End Arts & Community Centre.