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Location: Multi-site (Franchise Food Retail Outlets – UK) Contract: Full-time, Permanent Salary: £55,750 Annually Reporting to: Director / Franchise Owner Role Purpose We are seeking an experienced Business Development Manager to lead the commercial growth and strategic development of our multi-site franchise food retail business. The role focuses on revenue generation, commercial performance, partnership development, and market expansion across all outlets, while ensuring full compliance with franchise agreements and brand standards. This is a strategic and commercial role with no involvement in daily kiosk staffing, rota management, or shift supervision. Key Responsibilities • Identify, develop, and implement new business and revenue opportunities, including partnerships, location optimisation, promotional initiatives, and commercial expansion opportunities., • Lead commercial performance analysis across all outlets by reviewing sales data, margins, and growth trends to inform business strategy and decision-making., • Develop and manage key business relationships with franchise partners, suppliers, landlords, and other commercial stakeholders., • Negotiate and oversee commercial agreements, supplier arrangements, and service contracts to improve operational efficiency and profitability., • Design and implement business development strategies to increase market share, customer footfall, and brand visibility., • Produce commercial forecasts, budgets, and performance reports for internal management and external stakeholders where required., • Monitor competitor activity and wider market trends to identify risks and opportunities within the food retail sector., • Support outlet managers by providing commercial guidance, performance targets, and strategic oversight, without direct involvement in daily operational delivery., • Lead initiatives to improve customer acquisition, retention, and average customer spend through pricing, marketing, and promotional strategies., • Ensure all commercial activities align with franchise agreements, brand requirements, and relevant regulatory obligations., • Represent the business in external meetings, negotiations, and commercial discussions with partners and stakeholders. Required Skills & Experience Essential • Proven experience in business development, sales strategy, or commercial management, ideally within retail, food service, or hospitality sectors., • Strong ability to develop, manage, and grow commercial relationships and revenue streams., • Demonstrable experience in financial planning, forecasting, and performance analysis., • Excellent negotiation, communication, and stakeholder management skills., • Ability to operate at a strategic and commercial level with minimal involvement in day-to-day operational delivery., • Strong understanding of market analysis, competitor benchmarking, and growth planning. Desirable • Experience working within a franchise or multi-site retail environment., • Understanding of branded food retail or hospitality business models. Qualifications • Degree in Business Management, Marketing, Finance, Hospitality Management, or a related discipline (or equivalent professional experience). What We Offer • Competitive salary package, • Opportunity to shape and lead commercial growth across a developing franchise business, • Exposure to multi-site strategy and future expansion opportunities, • Professional and supportive working environment

Join our team as a General Manager at an Indian gastro pub. In this role, you will oversee daily operations, ensuring that the pub runs smoothly and efficiently. Your responsibilities will include managing staff, coordinating with suppliers, and maintaining high standards of customer service. Key Responsibilities: • Lead and motivate the team to deliver excellent service, • Manage inventory and ordering to ensure the pub is well-stocked, • Develop and implement marketing strategies to attract and retain customers, • Handle customer inquiries and complaints professionally, • Ensure compliance with health and safety regulations Qualifications: • Proven experience in management, preferably within the hospitality sector, • Strong leadership and interpersonal skills, • Ability to manage a diverse team, • Excellent organizational and multitasking abilities, • Familiarity with Indian cuisine and culture is a plus, • Flexibility to work evenings and weekends as required

Join our team as a General Manager at an Indian gastro pub. In this role, you will oversee daily operations, ensuring that the pub runs smoothly and efficiently. Your responsibilities will include managing staff, coordinating with suppliers, and maintaining high standards of customer service. Key Responsibilities: • Lead and motivate the team to deliver excellent service, • Manage inventory and ordering to ensure the pub is well-stocked, • Develop and implement marketing strategies to attract and retain customers, • Handle customer inquiries and complaints professionally, • Ensure compliance with health and safety regulations Qualifications: • Proven experience in management, preferably within the hospitality sector, • Strong leadership and interpersonal skills, • Ability to manage a diverse team, • Excellent organizational and multitasking abilities, • Familiarity with Indian cuisine and culture is a plus, • Flexibility to work evenings and weekends as required