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Job Description: Office Worker – Alive! Nationwide (Taunton Office) Position: Office Worker Location: Taunton, UK (Office-based) Salary: £25,000 - £28,000 per annum (dependent on experience) Hours: 37.5 hours per week Holidays: 25 days annual leave About Us. Alive! Nationwide is a compassionate and dedicated organisation focused on empowering survivors of domestic abuse through expert legal assistance and support. Our mission is to ensure individuals feel supported and capable of navigating the justice system with dignity and respect. We are looking for an Office Worker to join our team in our new national office to join our dynamic team. Key Responsibilities • Administrative Support ◦ Manage day-to-day office operations, ensuring a professional and welcoming environment. ◦ Handle correspondence, including emails, phone calls, and letters, ensuring prompt and professional responses. ◦ Organise and maintain office documentation, records, and filing systems securely and efficiently. • Client and Team Support ◦ Serve as a first point of contact for clients, offering a compassionate and respectful approach. ◦ Assist the team with scheduling appointments, preparing meeting materials, and coordinating activities. ◦ Ensure clients feel supported and informed throughout their engagement with Alive! Nationwide. • Operational Coordination ◦ Monitor and order office supplies to maintain an organised workspace. ◦ Liaise with suppliers, service providers, and other stakeholders to ensure the smooth operation of office facilities. ◦ Support the implementation of new processes and systems in the Taunton office. • Data Handling and Reporting ◦ Accurately input and manage data within organisational systems. ◦ Prepare regular reports as needed, ensuring data confidentiality and compliance with organisational standards. Essential Skills and Qualifications • Strong administrative skills, with experience in managing office workflows and systems. • Excellent communication skills, both written and verbal, with the ability to handle sensitive and confidential information with discretion. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office technology. • Ability to manage multiple tasks and prioritise workload efficiently.• Empathy and understanding when working with clients in vulnerable situations. What We Offer • Competitive salary, ranging from £25,000 to £28,000 per annum, based on experience. • Generous annual leave of 25 days. • An opportunity to be part of a compassionate and mission-driven organisation. • A supportive and inclusive working environment in our newly established Taunton office. Join us in making a meaningful difference. If you’re organised, empathetic, and passionate about supporting a mission-focused organisation, we’d love to hear from you.