Credit Control Manager
2 days ago
Ware
Location: Ware, SG12 Salary: £45,000 + 10% Discretionary Bonus Working Hours: Monday-Friday (Hybrid) 9am-5:30pm Job Code: MJ2271 Credit Control Manager My client is a fast-growing Print, Telecoms, and IT Services provider based in Ware. They are going through a really exciting period of growth and are looking for a sharp, motivated Credit Control Manager to join the team. This isn't just a standard, repetitive collections job. It is a highly visible role where you will manage a small team, work directly with the CEO and CFO, and have a real say in how the business handles major commercial deals. If you are great with people, love solving complex contract or legal puzzles, and want a role where your hard work actually gets noticed by senior leadership, this is the perfect next step for your career. Key Responsibilities: • Line-manage a team of two credit controllers, setting clear performance targets and collaborating closely with the Billings department., • Oversee the full sales ledger, including Direct Debit processing, while actively chasing high-value or complex aged debt over 30 days., • Prepare and present weekly/monthly debtor, dispute, and cashflow reports directly to the CEO, CFO, and CSO., • Evaluate new and existing customer creditworthiness to set appropriate contractual credit and payment terms., • Review and approve or reject prospective commercial contracts based on credit and dispute risk grounds before execution., • Analyse and resolve complex invoice disputes, restructuring agreements where necessary, and managing pre-litigation casework directly with external solicitors., • Lead the credit function’s involvement in the annual audit, taking ownership of all planning, fieldwork, and compliance testing., • Identify and drive system automation opportunities to modernize and streamline collections, reconciliation, and reporting. The successful candidate will have: • Minimum of 5 years’ experience in a senior credit control or management role., • CICM qualified, nearly qualified, or equivalent., • A strong understanding of complex contracts and direct experience working with external legal counsel on debt recovery., • Proficiency in MS Office (strong Excel skills) and accounting software, ideally Microsoft Dynamics 365 Business Central., • Practical experience managing and uploading customer data via Direct Debit collection systems., • Exceptional attention to detail with a proven track record of accurately reconciling complex, multi-contract accounts. Desirable but not essential: • Experience in Print, Telecoms, or Managed IT Services., • Experience implementing system automation or AI tools within finance Benefits: • 28 Days Holiday, • Birthday off, • Pension Scheme, • Flexible hybrid working, • Salary Sacrifice private healthcare, and dental (after probation) *Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience