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Be Yourself Be a Bold Team Player Be Leonardo Once youre part of the team, youre part of the Leonardo community of over 55 hotels across the UK & Ireland! Please note: Successful applicants will be considered for opportunities across multiple Leonardo Hotels locations in the UK and Ireland. Just about to graduate or graduated last year and wondering whats next? With over 57 hotels in the UK & Ireland and over 300 worldwide, and award-winning L&D offerings, we have exciting opportunities to not only take part in our graduate programme but also grow within an ever-expanding company to achieve your career goals with the support of our L&D programmes. The Graduate Programme • 18-month Management Development Programme, • The programme is a challenging mix of work experience, off the job learning and self-learning, • Exposed to as much of the hotel operation as possible through departmental rotation and relationship with Deputy General Manager or Operations Manager, • Early focus on the Duty Manager role and responsibilities within the first 3-6 months, • Fixed term contract with the aim of securing a permanent management role...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£64,000 - £74,000 + | ✨ ⭐Our Company Secretarial team We’re looking for a talented, hands-on and enthusiastic Company Secretarial Assistant to join the Company Secretarial team at Monzo. As part of an experienced and friendly team of governance professionals, you will report directly to a Senior Company Secretary. You will play a key role in ensuring the smooth and efficient management of governance, regulatory and statutory compliance processes, including maintaining accurate corporate records, assisting with share transactions and utilising Diligent Entities to deliver a first-class governance service across the Monzo Group. This role provides an exciting opportunity to develop and enhance your company secretarial skills set while taking ownership of some of our core governance processes and procedures. If you are excited about the intersection of technology and banking, and want to build on your company secretarial expertise, this is the role for you! 🔑You’ll play a key role by... • Board/Committee Management: Provide support with the end-to-end process for the Group’s Boards and Committees, including responsibility for governance advice and support to the Chair., • Diligent Boards/Entities Management: Manage Diligent Boards and Entities, including providing information and advice to stakeholders, updating registers and issuing share certificates., • iNED Equity Participation Scheme: With support from the MBL Deputy Company Secretary, manage the iNED Equity Participation Scheme., • Employee Share Option Exercises: Support on the bi-annual employee share option exercise process and ad-hoc projects, working closely with the Reward team to ensure an easy to use and efficient process., • Capital Contributions: Support with capital contributions and Group funding activities., • Year-End Declaration Packs: Support the delivery of year-end declaration packs for directors for all Group companies., • Regulatory Returns: Assist with the preparation of regulatory returns to the PRA and FCA.., • Horizon Scanning: Identify, analyse and monitor emerging and anticipated changes in laws, regulations, and industry standards to ensure the team stays informed about and can plan for actual or potential changes., • Board Governance Procedures and Processes: Support on the management and ongoing production of procedures and processes, including annual reviews, to ensure the efficient and timely completion of activities., • KYC Documentation: Maintain Monzo Group KYC corporate information documentation and support the business with KYC requests from third parties., • Internal Website: Maintain and update the suite of governance information in Monzo’s central company information hub., • Technology: Assist with the team’s modernisation and transformation journey through the identification and implementation of automation and simplification opportunities, including the use of AI. 🤩 We’d love to hear from you if… • You are passionate about governance and the intersection of banking and technology., • You are a recently qualified, or part-qualified, company secretary or governance professional (ACIS or equivalent), with experience in a governance or company secretary role, ideally in financial services., • You have experience in a company secretarial role., • You have demonstrated a high level of accuracy and attention to detail., • You have experience of working in a fast-paced environment and are able to adapt to an ever changing environment., • You have the ability to work in a team and a collaborative environment., • You have the ability to carry out research independently and provide recommendations., • You are organised and able to deal with a variety of tasks., • You have excellent communication skills, with the ability to write clearly and concisely., • You have good knowledge of corporate governance principles and applicable financial regulations., • You are comfortable engaging at all levels of the organisation, including the Board and Executive Committee., • You embrace change management, developing and using technology to simplify processes and looking for innovative ways to solve challenges., • You are committed to continuous learning and improvement., • You are driven to advance your professional career. 🙌What’s in it for you 💰£64,000 - £74,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Call with Recruiter, • Initial Call with Hiring Manager, • Loop Interviews, • Role Specific Interview, • Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Senior Retail Assistant OXFAM IRELAND Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people, and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Job Description Department Purpose To raise funds for Oxfams work and promote Oxfams values through the shop network. Job Purpose To work under the direction of the Shop management team, the Sales Assistant is responsible for assisting with the overall operation of the store, in conjunction with assigned daily tasks, under the supervision of the Shop Manager and Deputy Shop Manager. The Sales Assistant will assist with sales, merchandising and display, and the daily maintenance of the store ensuring the highest standards of housekeeping and customer service comply fully with Oxfam Ireland policies and procedures. Job Responsibilities Work with the Shop Manager and Deputy Shop Manager to maximise profitability by actively encouraging customers to purchase merchandise. To effectively and efficiently sell all products in the store. Keeping on track to meet the weekly/monthly budgets and sales targets. Assist in training of new hires. Providing excellent customer servicey. Ability to resolve customer service issues. Carry out Visual Merchandising. Maintain Inventory Control. Perform opening and closing procedures. Adhere to all Oxfam Ireland policies and procedures. Ability to maintain a fun, professional, and friendly environment with staff and customers. Complete required paperwork and banking procedures accurately. Must be able to work in a team-oriented atmosphere, completing tasks and communicating effectively, both orally and in writing. Work in a safe way observing all health and safety guidelines by familiarising yourself with the general health and safety guidelines as directed by the Shop Manager. Attend all team meetings contributing fully to team discussions and initiatives. Carry out any other ad hoc duties determined by the Shop Manager. Other Eager and required to adhere to Oxfams principles and values (click here) as well as the promotion of gender justice and women's rights (click here). Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. Carry out any other duties within the scope and purpose of the job as required. Personal Specification Job Requirements Essential Relevant experience in a retail environment including customer service focus and a hands-on approach. Experience of supervising and motivating a diverse team. Excellent customer service skills with an emphasis on selling. Excellent communication skills & positive can-do attitude. Experience in working as part of a diverse team & ability to work on own initiative. Experience or interest in merchandising & good attention to detail. Previous experience and understanding of financial procedures including cash handling. Excellent interpersonal & communication skills. Excellent organisational and administration skills. Excellent numeracy skills. Qualifications & requirements Sunday & bank holiday working is a requirement of the role. Eligibility to work in Ireland and UK. Additional information This post requires an enthusiastic, flexible person with excellent retail skills and first-class interpersonal skills. You should share Oxfams strong values of service to relieve poverty and suffering. Due to the changing retail environment and to enable Oxfam to maximise the potential or our shops, a flexible approach to working hours is required. At busy times of the year this may include assisting the Shop Manager to ensure the shop is open 7 days a week and late nights. Physical effort is also a requirement of this role as you will need to lift, on a frequent basis, items of various sizes and weights due to the nature of the stock. A high level of tact and interpersonal skills are essential. This post involves working as part of a team in a busy environment. Staff are required to have a degree of flexibility in their work and attitude, to co-operate with colleagues to ensure the efficient, effective, and economic use of Oxfams resources. As the post involves working and responding to Oxfams many donors and volunteers, a courteous, helpful manner is essential at all times. Key Attributes Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities. Ability to demonstrate an openness and willingness to learn about the application of gender / gender mainstreaming, womens rights, and diversity for all aspects of development work. Commitment to Oxfams safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible. Organisational Values Accountability Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions. Empowerment Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen. Inclusiveness We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences. Statement on Confidentiality It is crucial that when encountering sensitive and/or confidential information it is maintained in strictest confidence, within the context of Oxfam Irelands policies and procedures. Failure to do so may be viewed as gross misconduct and may be subject to disciplinary procedure. Equal Opportunities Oxfam is an Equal Opportunities employer. We aim to ensure that no staff suffer discrimination on the grounds of race, colour, nationality, ethnic origin, membership of the traveller community, religious belief, political opinion, social class or caste, sexual orientation, HIV & AIDS status, marital status or family situation; gender, age or disability. Oxfam requires all staff to apply an equal opportunities approach and this responsibility rests with all employees and the organisation. Oxfam Ireland is an Equal Opportunities Employer and welcomes applications from all sections of the Community. Skills: Senior Retail Assistant Retails Assistant Charity TLNT1_NI

The Home Oak Tree Manor is a beautiful, modern care and nursing home in Dunmurry, Lisburn. Enjoying a quiet location with lovely views, this bright and spacious residence offers professional, person-centred care for people over the age of 65, including those living with dementia, requiring nursing or palliative attention. We create a comfortable home-from-home environment, where residents can feel safe and relaxed. The facilities available within the home are designed to enable residents to be as independent as possible, with the benefit of 24 hour support and care around the clock. Offering an optimal care and wellbeing service, you can expect our kind and compassionate carers and nurses, who are highly-trained and experienced, to truly listen to our residents individual needs and wishes, and follow their bespoke care plans. Plus, our whole team approach to wellbeing means that everyone feels part of our lovely, welcoming community. The accommodation at Oak Tree Manor features attractively decorated and beautifully furnished private bedrooms, complete with en suite bathrooms and pleasant views. Residents are very welcome to bring their own home accessories and furniture, to personalise their space and make it their home. About the role: As a Care Team Leader at Healthcare Ireland, you'll be all about professionalism, kindness, and compassion. The Care Team Leader role requires you to plan and provide high-quality care that makes our residents feel safe, respected, and independent. You will lead a team of Care Assistants, ensuring they are keeping up with the highest care standards. Keeping accurate records and communicating well with your colleagues are key parts of your role. Our Care Team Leaders also support the Home Manager and Deputy Manager, giving physical, social, and emotional care to residents. You will handle medication and make sure everything is in order with medication audits. About The Role Main Responsibilities Deliver high-quality, person-centred care while promoting residents dignity, independence, and wellbeing. Maintain accurate and timely care records in line with regulatory and company standards. Take responsibility for the smooth running of the home/unit during shifts and deputise for management when required. Administer and manage medication safely in accordance with company policies and national guidelines. Support, supervise, and mentor care staff, identifying training and development needs. Assist with staff recruitment, rota planning, and attendance monitoring. Ensure residents personal care needs are met to the highest standard, including hygiene, dressing, and meal support. Promote equality, diversity, and respect for residents cultural, religious, and personal values. Maintain a safe, healthy, and infection-controlled environment, reporting any health & safety or maintenance concerns. Comply with all relevant legislation, company policies, and mandatory training requirements. Demonstrate professionalism, flexibility, and a positive role model approach at all times. The Benefits Paid annual leave The chance to be part of a growing Healthcare company Continuous professional development and training Values-led culture Overtime available at an enhanced rate Opportunities for progression Pension plan (if applicable) Attractive hourly rate Access NI fee paid for NISCC fee reimbursed after qualifying period Uniforms and PPE provided Monthly incentives and recognition awards Free parking Healthcare Ireland are an equal opportunities employer and welcome applications from all suitably qualified persons. Required Criteria Medications experience within care setting The Right to Work in the UK Educated to a minimum GCSE/NVQ 3 or above (or similar qualification) with a good standard of English Previous Care Experience Desired Criteria Previous experience in care home setting Experience supervising staff Skills Needed About The Company We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services. Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives. Company Culture Were always on the look out for people who care, whether thats caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance. Our passionate, ever-growing team means that youll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in peoples lives. Caring for our residents is at the heart of all we do, and wed love to have you join the team. Company Benefits Healthcare Ireland Group is not just a workplace; it's a community where your work has a purpose, and your contributions are valued. If you're passionate about making a difference and are seeking a rewarding career in healthcare, we welcome you to explore opportunities with us and help continue our legacy of excellence in care . Retirement plan and/or pension, Employee development programs, Free parking, Competitive salary, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning Salary £13.75 per hour Benefits: Retirement plan and/or pension Employee development programs Free parking Competitive salary Social Opportunities Employee Recognition Scheme TLNT1_NI

Job Description About Threshold Threshold is a local regional charity committed to enabling individuals with disabilities or recovering from mental illness to live full, independent lives within the community. Continuous Professional Development You will receive an extensive induction, relevant training and regular one to one supervision with your line manager. Threshold will also provide opportunities for team development and when required specialist training for teams. Key Details Job TitleRehab Assistant Reports To:Service Manager Hourly Rate£15.00ph LocationBelfast However, there may be some travel required within Northern Ireland to fulfil the duties associated with the post. Hours of Work 30 hours/Night shift only Purpose of Rehabilitation Assistant To provide rehabilitation assistance for people with an alcohol-related brain injury, promoting independence with all aspects of activities to do with daily living, including personal, domestic, recreational and social tasks. To enable the people we work with to attain their full potential, maximise options available and encourage choice, participation and motivation. Main Responsibilities of Rehabilitation Assistant To assist the people we work with to become more independent with their physical care, personal hygiene, daily life tasks and skills with a personcentred approach. To participate in the creation of a clinical led rehabilitation plan and its implementation, ensuring that their independence is preserved and developed as far as possible and affording appropriate levels of privacy and dignity. To maximise the use of the environment and tools within the service to promote independence. To participate in a multidisciplinary approach by offering rehabilitation focused feedback to aid clinical planning and reviews. To be active participants in rehabilitation goal setting. To be confident and competent in explaining their rehabilitation role to the people we work with, family and other professionals. To promote effective customer communication with their relatives, friends, professionals and other members of staff, in order to ensure the continuity of quality and safety in the provision of support. To work within a person-centred approach to encourage the people we work with to maintain maximum independence, considering their physical, sensory, cognitive and emotional condition, as well as their current skills, personal choices and aspirations. To encourage the people we work with to participate in the running of the service provision. To be open to peoples' preferences as to how tasks are carried out. To report and record any incidents or events that may have an impact on the persons' PCP (Person Centred Plan), liaising with the immediate supervisor (and/or any other relevant staff) as appropriate. To ensure that record-keeping is maintained and updated in an accurate, timely and confidential manner. To become familiar with any changes in the people's condition or situation at the beginning of each shift, as well as any associated changes in the working environment or premises. Where required, to escort and assist people with a disability both in and around the service setting and accompany them to other external events and appointments in the wider community. To support with daily life skills such as shopping, food preparation and general housekeeping in accordance with the requirements of the service. To actively encourage and participate in any programmes (e.g. exercise) identified in a customer's PCP by the relevant therapist. To help customers with mobility and other physical or sensory disabilities and assist in the use of support aids and personal equipment. Where required, administer medication and/or delegated nursing care as directed by nurses, medical advisors and supervisors or line-manager. To comply with all health and safety policies and procedures. To comply with Threshold and any local safeguarding and Mental Capacity Act (MCA) policies and procedures. To work within the regulatory compliance requirements applicable at the respective service. To maintain an awareness of individual customer risk assessments relating to specific support needs, for example, dysphagia, mobility and safety. To participate in supervision, staff meetings and training activities (including updates) as required, sometimes off-site and outside of normal hours. To be responsible for maintaining and improving own knowledge and skills through experience and training. To undertake any other additional responsibilities as requested by the Service Manager following the successful completion of any specific training and personal skills development. To undertake any other reasonable duties as requested. To work at all times in accordance with the values, policies and procedures of Threshold Services NI. This job description is intended to give you an indication of the main duties involved in the role but is not intended to be an exhaustive list of tasks and duties will ultimately be determined by the specific requirements of the respective service. General Actively promote the organisational mission, values, aims and objectives, ensuring all Policies and Procedures, to include the Code of Conduct and Practice are adhered to at all times. Be a cultural carrier for Threshold. Ensure compliance with all legal and regulatory requirements, including NISCC registration and Access NI check requirements. Adhere and comply with all Threshold's Health and Safety Policies and Procedures including reporting and recording of all relevant incidents, contributing to the overall physical cleanliness and general condition of the facilities of the service. Act as a Deputy Fire Warden and/or First Aid Person if designated. Actively promote a working environment where equality of opportunity, anti-discriminatory practice, individual rights and choice are promoted in accordance with Threshold's established Principles, Policies and Procedures. The above summary of the main roles and responsibilities is not intended to be exhaustive. This role may develop in accordance with Threshold's Strategic Corporate Plan. However, you will from time to time be required to undertake other duties that are appropriate to your role and nature of your post. Equal Opportunities Statement Threshold is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on any of the protected characteristics. Our hiring decisions are based solely on qualifications, merit, and business needs. We encourage all qualified candidates to apply and join us in creating a welcoming environment for everyone. Person Specification Applicants must provide evidence by the specified closing date for application submission as to how they meet the following essential and desirable criteria: Selection Criteria Education / Professional Qualifications / Experience and Knowledge Evaluation Method: Application & Interview Essential GCSE English and Mathematics Grades AC or demonstrable equivalent & Level 3 RQF Qualification or equivalent & Minimum 1 year experience working in the following: Working in a complex needs setting Be familiar with the needs assessment and rehabilitation planning process & To hold a Level 2 in food hygiene or be willing to attain it once in post Or A psychology degree (Level 6) or other relevant discipline or equivalent & To hold a Level 2 in food hygiene or be willing to attain it once in post & Level 3 RQF Qualification or willing to attain in post through the organisation Competencies Evaluation Method: Interview Essential Ability to demonstrate alignment with Threshold's core values: Communication and interpersonal skills Motivation and drive for excellence Innovation and Creativity Integrity and Honesty Collaboration and Teamwork Additional Requirements Evaluation Method: Application Desirable Have access to a form of transport that will permit the candidate to meet the requirements of the post in full. Guidance Threshold will undertake a shortlisting exercise based solely upon the written information contained within your application form, to satisfactorily demonstrate how and to what extent you meet the above specified criteria. The shortlisting exercise will be based upon the identified criteria from the personnel specification. The shortlisting panel will not make assumptions as to your circumstances, qualifications, and experience. Threshold reserves the right to supplement these shortlisting criteria using additional essential and/or desirable criteria from the personnel specification at subsequent stages of the shortlisting process. Canvassing Please note that any form of canvassing, either oral or written, directly or indirectly, in connection with this appointment shall disqualify a candidate from the recruitment and selection process. Supplementary Information Please note that this is a regulated post and will be subject to an Enhanced Access NI Check. For more information on the background check process, please refer to our policy titled Inclusive Hiring and Rehabilitation. This will be dealt with in line with our Privacy Policy. The post holder must either be registered or apply for registration with the Northern Ireland Social Care Council (NISCC), upon appointment. Skills: Rehab Assistant TLNT1_NI

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

Council: Council for Social Witness Salary: NJC Points 19-25 £32,026 - £36,363 per annum Hours: 37.5 hours per week, worked flexibly and to include sleep-ins Responsible to: Service Manager Main function of job: To be responsible, for promoting and ensuring the highest standards of care, in compliance with statutory requirements, to meet the physical, social, emotional and spiritual needs of the residents within the Christian ethos of the Presbyterian Church in Ireland. To ensure the Service is run efficiently and effectively whilst safeguarding service users. To support the Service Manager in all aspects of the Management of the Service. About The Role Responsibilities and Duties 1. To ensure that staff meet all legislative requirements. 2. To assist in leading, embedding and promoting Trauma Informed Practice within the service 3. To ensure that all correct documents are present in files e.g referral forms, licence conditions, risk assessments, support plans etc. 4. To undertake key work responsibilities for designated individual residents, including participation in monitoring and reviewing residents progress on a regular basis. 5. To ensure positive outcomes for the residents through innovative and collaborative service development. 6. To ensure that staff are meeting best practice requirements in the assessment and management of risks presented by the residents. 7. To assist with risk assessment and risk management processes 8. Assist in the collaboration with statutory partners including PBNI, NIHE and Prison Service NI. 9. Ensure appropriate and timely responses to incident and safeguarding concerns. 10. Take the lead decision making role when on staff rota with Project Workers, Relief Workers and Student Social Workers. 11. Ensure residents ensure structured support focused on risk reduction, rehabilitation as well as reintegration into the community i.e. health and housing 12. Embed a holistic and inclusive culture throughout the service to all key internal and external stakeholders 13. To assist in leading and overseeing the robust security infrastructure of an Approved Premises, ensuring that high levels of H&S and security provisions are implemented and maintained throughout 14. To maintain professional development in keeping with NISCC requirements. ADMINISTRATION AND FINANCIAL 1. To assist in maintaining accurate financial records, including records of petty cash and residents service charge. 2. To liaise with Radius Housing regarding maintenance and tenancy issues as required 3. To align with quality audits in line with PCI policy 4. To ensure resident files are maintained appropriately 5. To maintain appropriate confidentiality on information relating to residents. 6. To carry out interview and assessments of referrals for the hostel panel to ascertain their support needs in Probation Approved accommodation. HEALTH AND SAFETY 1. To exercise vigilance generally in relation to health and safety of personnel and hostel premises and report any concerns and/or faults to the Service Manager. 2. To carry out daily health and safety checks as required, notifying any faults to the Service Manager. 3. To contribute to the security of all personnel in the hostel. To carry out any other duties, requested by the Service Manager or Deputy Service Manager, as reasonable within the main function of the job Required Criteria A professional social work qualification AND registered on the appropriate part of the Northern Ireland Social Care Council (NISCC) register, without condition Competent in the use of Microsoft Office (in particular Word, Excel and Outlook) At least one year's post qualifying experience working within criminal justice Experience of working within a residential supported living setting Experience of working within a high-risk environment Experience of managing individuals with multi-complex needs Experience of managing complex risk Must be willing to work within the Christian ethos of the Presbyterian Church in Ireland Must be available for flexible working on rota across 24/7 hours, including sleep-ins as required Satisfactory Enhanced AccessNI check and willingness to register with NISCC Must be willing to support the development of other staff including social work students Desired Criteria Experience of working in Approved Premises within the criminal justice system in NI Experience of working with multi-disciplinary teams including voluntary and statutory agencies Experience of working with addiction Experience of working with mental illness Access to a car or transport for work purposes Evidence of a personal Christian faith in practice and expression, normally with active membership of a Christian congregation Skills Needed About The Company WHAT PCI is one of the largest Christian denominations in Ireland, with over 500 congregations across Northern Ireland and the Republic of Ireland. PCI is committed to spreading the Gospel, serving communities, and supporting mission work both locally and globally. PCI provide practical care in through nursing, residential and supported housing, day services and more. Company Culture PCI fosters a culture of faith, service, and community. It values integrity, compassion, and inclusivity, encouraging members to live out their faith through worship, discipleship, and outreach. PCI provides a welcoming and supportive environment where individuals and families can deepen their faith, contribute to meaningful causes, and build lasting relationships within a vibrant Christian community. Company Benefits Vacation, Paid time off, Retirement plan and/or pension, Employee Assistance Scheme, Perks Card, Annual Rise, On the job learning, Progression opportunities, Bereavement leave Salary £32,026.00 - £36,363.00 per year Benefits: Vacation, Paid time off Retirement plan and/or pension Employee Assistance Scheme Perks Card Annual Rise On the job learning TLNT1_NI

Purpose of the Role To lead and develop the operational and clinical performance of Macklin Care Homes through effective leadership, governance, and business improvement. The Operations Director will ensure that all homes deliver exceptional care standards, operational efficiency, and sustained commercial growth while nurturing a culture aligned with Macklin Care Homes' values of Trust, Dedication, Treating People Really Well, and Continuous Development. This senior leadership role has direct responsibility for a defined group of homes and line management of the Regional Manager, Business Development Manager, and Learning & Development Manager. The postholder will act as the key link between operational delivery and the Board, providing expert advice, insight, and assurance on all aspects of clinical and operational performance. About this role Key Responsibilities: Strategic Leadership & Governance Lead and oversee the operational and clinical performance of all Macklin Care Homes. Develop and implement strategic business plans to enhance operational efficiency while maintaining safe and high-quality care. Attend monthly Board meetings, providing reports and insights on clinical outcomes, occupancy performance, risk, and staffing. Act as the group's senior point of contact for regulators and external stakeholders in relation to clinical governance and service quality. Identify risks and opportunities across the group and implement proactive measures to mitigate issues and drive improvement. Operational Oversight Maintain direct operational responsibility for assigned care homes, ensuring they consistently meet or exceed regulatory standards. Provide strategic oversight and mentorship to the Regional Manager, supporting consistent management standards and accountability across all homes. Support Home Managers and Nurse Managers in embedding best practice, ensuring safe staffing levels, compliance, and clinical excellence. Lead the development and execution of efficient business systems and processes across homes to improve operational consistency and productivity. People Leadership & Development Strengthen the management capability of Nurse Managers and Home Managers through coaching, performance management, and structured development. Build a robust succession plan to support future business growth and leadership continuity across the group. Oversee the Deputy Regional Manager's work, delegating regional support and development tasks effectively. Work closely with HR and the Training & Development Manager to identify leadership gaps and implement tailored training solutions. Foster a culture of high engagement, accountability, and continuous learning. Business Development & Growth Line-manage the Business Development Manager to ensure marketing, occupancy, and reputation strategies are aligned with operational goals. Drive occupancy and financial performance through effective operational and clinical leadership. Use data and market intelligence to inform decision-making, enhance service offerings, and identify growth opportunities. Contribute to the development of new business initiatives and service diversification projects. Quality, Risk & Compliance Lead the continuous improvement of care quality, ensuring compliance with RQIA and all relevant legislation. Oversee audits, quality inspections, and governance reviews, ensuring all actions are completed within agreed timeframes. Monitor incident reporting, complaints, and safeguarding activity across the group, ensuring effective investigation and learning. Ensure all homes operate in line with Macklin Care Homes' policies, procedures, and ethical standards. Reporting & Continuous Improvement Produce comprehensive monthly reports to the Board summarising key operational, financial, and quality metrics. Use data analytics and trend analysis to identify risks and opportunities for improvement. Lead cross-functional projects aimed at innovation, efficiency, and service excellence. Share best practices across the group to promote a consistent and high-performing culture. Training & Professional Development Provide strategic leadership and oversight of the Training and Development function, ensuring the design and delivery of learning programmes that support clinical excellence, compliance, and leadership capability across all homes. Manage the Training Manager by setting clear objectives, monitoring performance, and ensuring training plans align with organisational priorities. Ensure all statutory and mandatory training requirements are met across the group, maintaining robust systems for monitoring compliance and competency. Work in collaboration with Home Managers and HR to identify skills gaps, succession needs and emerging training priorities. Champion a culture of continuous professional development, promoting reflective practice and evidence-based learning. Evaluate the effectiveness and impact of training initiatives, using data and feedback to drive continuous improvement in learning outcomes. Oversee the development of leadership and clinical development pathways to support retention, progress and quality improvement. Ensure all training activities reflect and reinforce Macklin Care Homes' values and strategic goals. Key Performance Indicators (KPIs) Regulatory compliance outcomes and audit scores. Occupancy and revenue performance across the group. Staff turnover and leadership development progression rates. Incident reduction and complaint resolution metrics. Operational efficiency improvements and cost savings. Achievement of Board-approved business strategy targets. Additional Information Please note that we will only accept up-to-date CVs; without this, an interview cannot be offered. We are not offering visa sponsorship for this role - if you require sponsorship, your application will be automatically declined. Please consider this carefully before applying. Interviews may take place before the job advertisement closes, as and when suitable applications are received. If a suitable candidate is appointed, the role may close early; therefore, please submit your application promptly. In addition, we also reserve the right to enhance the criteria at the shortlisting stage. An Enhanced Access NI Check will be required for this post. If successful, please be aware that we do have a policy on the recruitment of ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents, along with the Access NI Code of Practice, are available upon request by contacting the HR Department. It is Macklin Care Homes' Policy that any existence of a criminal conviction will not necessarily lead to the withdrawal of a job offer, but the failure to disclose all criminal convictions fully and accurately will lead to the withdrawal of a job offer. We are committed to building a diverse and inclusive team that reflects the communities we serve. Macklin Care Homes is an Equal Opportunities Employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TLNT1_NI

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